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smg360
4.0 Ratings 505+ Reviews

Ratings & Reviews

4.0
505+ Ratings
  1. 5
    56+%
  2. 4
    14+%
  3. 3
    8+%
  4. 2
    7+%
  5. 1
    15+%
Write a Review
  • iPhone X support Feb 11, 2018

    By OddBook
    I would really like to see this app optimized with the iPhone X and the notch, right now a white line appears at the top of the screen covering the time and icons in the top section of the screen, besides that this app is a good tool for me to keep updated on my workplace’s comments and stats
    more
  • Works but needs to add some features. Mar 26, 2018

    By Jmanorama
    One major feature it’s lacking is to be able to filter the results by read or unread.
  • Alerts Sep 11, 2018

    By sanchizzle23
    Would like to get notifications when a new survey was completed.
  • What’s going on? Oct 17, 2020

    By Dj2mello
    The app keeps asking to have the password reset after it was reset before. Can this be addressed please, thank you!
  • Awesome! Nov 26, 2018

    By oliver brocato
    Really helpful as a restaurant manager to be able to see these comments come in as you get them!
  • Inaccurate false results Jul 21, 2020

    By gerald1120
    We have had quite a few customers try to share their experience with us over this “app” and we aren’t getting them and there not showing up. I have seen confirmation pages and given our free food for our happy customers doing them, and still no results. They fail to update and fail to respond
    more
  • Repairing issue. Apr 24, 2018

    By cl0ee
    I’ve had to be repaired every week sometimes twice a week for the last month. I thought when you had an update it would fix it but it didn’t. It’s very I convenient that I can’t stay updated with current scores and comments.
  • INCONVIENT Sep 30, 2018

    By B-Wright-25
    Latest App update removed the alerts and reports link. The app doesn’t seem to show the latest surveys without going to the actual website. INCONVIENT!! I used to get it all with the quick links. No point in having the app if i can just log in on the website.
    more
  • Meh Nov 9, 2019

    By Chocothunder96
    Performance is a little spotty, the app has just been on an infinite loop for the last week on just the loading screen after you put in the password.
  • Garbage Apr 17, 2020

    By wgafwmni
    This app is so terrible. I hate that I have to have it for work. When in cases it constantly loses my custom response. Can’t use the date filter function when looking at cases, screen just goes blank when scrolling.

No reviews available

  • iPhone X support Feb 11, 2018

    By OddBook
    I would really like to see this app optimized with the iPhone X and the notch, right now a white line appears at the top of the screen covering the time and icons in the top section of the screen, besides that this app is a good tool for me to keep updated on my workplace’s comments and stats
    more
  • Works but needs to add some features. Mar 26, 2018

    By Jmanorama
    One major feature it’s lacking is to be able to filter the results by read or unread.
  • What’s going on? Oct 17, 2020

    By Dj2mello
    The app keeps asking to have the password reset after it was reset before. Can this be addressed please, thank you!
  • Awesome! Nov 26, 2018

    By oliver brocato
    Really helpful as a restaurant manager to be able to see these comments come in as you get them!
  • Works great Aug 3, 2018

    By M.West88
    I have a constant view of the customer service inside of my facility with this app. Works great.
  • Alerts Sep 11, 2018

    By sanchizzle23
    Would like to get notifications when a new survey was completed.
  • IPhone X display Apr 6, 2018

    By Spades1412
    Please optimize the app to support the iPhone X display.
  • Get kicked out of system Nov 15, 2019

    By Lkasen90
    I often get kicked out of the system. The last 2 weeks I have had to repair my device every time I have logged in
  • Repairing issue. Apr 24, 2018

    By cl0ee
    I’ve had to be repaired every week sometimes twice a week for the last month. I thought when you had an update it would fix it but it didn’t. It’s very I convenient that I can’t stay updated with current scores and comments.
  • INCONVIENT Sep 30, 2018

    By B-Wright-25
    Latest App update removed the alerts and reports link. The app doesn’t seem to show the latest surveys without going to the actual website. INCONVIENT!! I used to get it all with the quick links. No point in having the app if i can just log in on the website.
    more
  • Meh Nov 9, 2019

    By Chocothunder96
    Performance is a little spotty, the app has just been on an infinite loop for the last week on just the loading screen after you put in the password.
  • Alerts Oct 26, 2019

    By Ninopeludo
    Bring back old version now i cant access my alerts at all
  • Inaccurate false results Jul 21, 2020

    By gerald1120
    We have had quite a few customers try to share their experience with us over this “app” and we aren’t getting them and there not showing up. I have seen confirmation pages and given our free food for our happy customers doing them, and still no results. They fail to update and fail to respond
    more
  • Garbage Apr 17, 2020

    By wgafwmni
    This app is so terrible. I hate that I have to have it for work. When in cases it constantly loses my custom response. Can’t use the date filter function when looking at cases, screen just goes blank when scrolling.
  • Dated Interface Jan 29, 2020

    By moetjojo1
    This app is dated and slow to load pages. It’s not very easy to use and I have problems training my staff in how to use it.
  • Terrible Sep 12, 2019

    By Xyloperc
    Since the update the app won’t open. It was super slow before, but now it has just stopped working.

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