Facebook_pixel
Dropbox: Cloud Storage to Backup, Sync, File Share

Dropbox: Cloud Storage to Backup, Sync, File Share

Dropbox, Inc.

File & photo storage and sharing for all your docs, photos, videos, and more.

4.3 Ratings 635K+ Reviews 1B+ Downloads
Featured on Best Apps to Recover Lost Messages & Files on Your Phone

About Dropbox: Cloud Storage to Backup, Sync, File Share

File & photo storage and sharing for all your docs, photos, videos, and more.
see more about Dropbox: Cloud Storage to Backup, Sync, File Share

Ratings & Reviews

4.3
635.1K+ Ratings
  1. 5
    71+%
  2. 4
    12+%
  3. 3
    5+%
  4. 2
    3+%
  5. 1
    10+%
Write a Review
  • Dec 28, 2020

    By William Clove
    Dropbox is, to me, the best cloud storage platform available, and should be the gold standard for other platforms. But with that said, my reliance on it and its general utility to me has greatly diminished in recent years. It's expensive, the free storage limit is far too little, the limit on client installs/logins is heinous, and even if all that can be bought and remedied, it's still not HIPAA compliant, so I can't use it for work.
    more
  • Great! But... Jan 22, 2020

    By Sjshdudjnrj
    Ok, so first off, I want to let the devs know that they did an amazing job making this app. It has a simple design, looks great, and is very user-friendly. One thing is that Google Drive offers 15GB for free, while I think Dropbox only offers 2GB. Maybe for the free version, upgrade that a little bit. Anyway, I mainly use Dropbox over any other service, because I believe it's better, but I might have to switch to Google Drive for more free storage. The one thing that I would add to it, is shortcuts. For example, if I could have all my files in one big folder, and them scatter them across different folders using shortcuts to the same file, in the big folder. I use Dropbox to keep my music MP3's, but I can't have them in different floders without copying and pasting, which would take up twice the storage. I would have multiple folders, and ,for example, have my song in one folder, and another, without doubling the storage. I would want them both to point to the MP3 in the big folder with all my files, that I mentioned before. I would love to have this tool, and I'm sure a ton of others would. This would definitely bring you over the top better than the other cloud storage providers. Thank you for making an awesome program for us to use!
    more
  • Great App but very unstable after update Jun 23, 2019

    By KJP2U
    I’m having the same issue as Dudebraj9000. I have an iPhone 8 and have been using Dropbox for years. I agree that the updates have had no added value other than adding additional steps. When I’m uploading photos, I can no longer scroll down to see which photos are uploading. It jumps back to the top. Also, when I go to a photo album from Dropbox to upload photos, it will jump to photos from 2017 or 2018 unless I scroll real slow. Also, if I “move” photos from one folder to another, it now leaves me at the folder the photos got moved to instead of the folder I was working on... really annoying. I believe that if I “copy” photos from one folder to another, it will put me back to the folder I was working on, which is the way it has always been. Lastly, I had disconnected any auto uploads or syncing to Dropbox from the start, yet there is an album again called Dropbox with photos sitting in it... some very old photos. So I don’t know if those photos were uploaded or not. I have never auto synced my photos with Dropbox because I like having control of it. I gave you 5 stars because I use Dropbox every day and I trust that you will fix these issues. Overall, it has been fantastic, but more so in the older versions.
    more
  • Horrible Background Battery Usage Jan 7, 2021

    By Parvani Symphony
    I really love the app and it gives me the ability to share my files between my iPad and my desktop computer easily. I originially got Dropbox because Google Drive was draining my battery by constantly running in the background. Well, my battery has been draining again over time by almost 30% or more at times. I checked my battery usage and Dropbox was running in the background for 7 hours straight. Why? I looked up the issue, and someone mentioned the only way to fix it was to disable it in the File app on my device, but I don’t want to do that, because sometimes I do need to access things from that app, or move things that way. I understand that it checks the folder in Files and makes sure everything is synced to the actual Dropbox app, but 7 hours? There’s also an issue where if I upload items to Dropbox within the app, if I close the app, it stops uploading. I have to have the app open for it to finish uploading. I’ve never had to deal with that before. Not sure if these are Apple issues or Dropbox issues. I hope there’s another fix for it though, because I shouldn’t be going to sleep with my iPad at 100% and waking up to it already down to 70%. I guess I will do the temporary fix in files for now, unless I find another cloud service that doesn’t drain my battery all day.
    more
  • Good features, horrible customer service May 30, 2020

    By MarlaE
    I’ve used Dropbox for years with no issues, although it is overpriced and their peculiar insistence on landing you on “Recents” rather than “My Files” is annoying. However, if you must purchase Dropbox, do it on their site and not via the App Store. Here’s why: They sent me a note saying my payment method (Apple) was invalid and I had to “update” my payment method with Apple or lose my paid features on May 31st. Spoke with tech support via chat and confirmed that my payment info is up to date, and that it has successfully gone through for ApplePay, dozens of other apps, and a couple of streaming services. He escalated me to someone who days later sent me a boilerplate email that showed he hadn’t read anything from the previous conversation. I replied, explaining again. No answer. I wrote back asking for an ETA on a response, as May 31 was fast approaching. No answer. Then on May *29* — two days before the supposed deadline — I got an email saying “Your account has been downgraded.” Finally managed to resubscribe by severing my payment within Apple and purchasing on their site (although now I wish I hadn’t). And *still* no response from customer service.
    more
  • Dec 23, 2020

    By Kenna W
    Im not sure where my music files went. Been using the app for years to sync my music files between devices. Now all of my playlists are broken on my phone because the music has disappeared from my phones storage. Hopefully they'll fix this soon. UPDATE: They have changed how their service works and it is no longer the service I paid for, which is really a shame, since it was very convenient as a sync tool. It's just a backup tool now.
    more
  • Jan 16, 2021

    By Luoana Santarossa
    Mobile app not user friendly. No indicaton of space left, no way to clear notification. Moving files does not delete them from previous folder. Very confusing and frustrating. Great! Thank you for the advice, but there is nothing to say "Account" on my screen - on the mobile or the laptop. I found an indication of space available under my photograph - which I assume is what you meant when you said "Account". Now I have deleted a lot of files but it still did not clear up any space. Permanently deleting files does not clear up space either. What else do I have to do if I do not want to purchase more space? I can only see deleting my Dropbox account as a solution at the moment and strongly recommending friends not to use it.
    more
  • Jan 9, 2021

    By Matt Barratt
    Cannot upload a folder from Android, despite requests for this going back 5 years. Got a folder with 150 photos in it? You have to upload 150 times. Tried signing in on browser to attempt this: this doesn't work either as it uses a drag and drop model so there's no "upload file or folder" option. Cannot see what the use of this is now, which is a shame as Dropbox was the leader of the pack a few years back.
    more
  • Useless/not needed Jun 4, 2020

    By dicky j 12
    My smart phone has my resume in pdf. Form and that should be it. But no, these stupid app companies are in bed together and so I have to keep downloading app after app after app just apply for jobs. Each app just another security risk, just another way for my info to end up in the wrong hands. Might as well be you know what in a box, Totally unacceptable. Zero stars is the real review. Stop making cloud based crap we already have through oh idk the 16 other apps that do a similar job. This is an edit...after reading some reviews I ask those people if they are using windows 98? Do you not remember that our smart phones and their services were already doing all of this? Did you not already have cloud based service through your smart phone brand or google? Why accept yet another app that is cloud based for yet another way to have your private photos and documents out in another cloud. “The devs are smart” yeah after building the same features into every other cloud based app they realized they needed another job so here is Dropbox, next year it will be “boxdrop” or “doccushare3000”! I’m sure there is some feature that is unique to Dropbox that has you all saying that it’s totally different. You mean something that could have just been added to any other cloud based service? I know it’s free but I didn’t want another app on my phone, another account, another, another, another, another......
    more
  • Jan 11, 2021

    By Brian B.
    It is reliable for uploading & backing up files, photos and videos. But the sort function by date or year or upload date is not intuitive or ever fully reliable. The sharing file function rarely works when I want to send an actual photo file from Dropbox via email (not via a link). The file or video often won't open or save easily (in its original format) to a non-Dropbox folder on a computer or phone. I am looking for better storage options now to meet my needs...and for a better price.
    more
  1. Collaborate with your team through shared folders that exist on the cloud, so any of you can access them from anywhere
  2. Send or receive large files from others, both in your team and outsiders, quickly and easily
  3. Scan documents with your phone camera to turn any hard copies into digital PDFs - form receipts to handwritten notes

Reviewed by Olivia Cordell on May 7, 2018

  • Dec 28, 2020

    By William Clove
    Dropbox is, to me, the best cloud storage platform available, and should be the gold standard for other platforms. But with that said, my reliance on it and its general utility to me has greatly diminished in recent years. It's expensive, the free storage limit is far too little, the limit on client installs/logins is heinous, and even if all that can be bought and remedied, it's still not HIPAA compliant, so I can't use it for work.
    more
  • Great! But... Jan 22, 2020

    By Sjshdudjnrj
    Ok, so first off, I want to let the devs know that they did an amazing job making this app. It has a simple design, looks great, and is very user-friendly. One thing is that Google Drive offers 15GB for free, while I think Dropbox only offers 2GB. Maybe for the free version, upgrade that a little bit. Anyway, I mainly use Dropbox over any other service, because I believe it's better, but I might have to switch to Google Drive for more free storage. The one thing that I would add to it, is shortcuts. For example, if I could have all my files in one big folder, and them scatter them across different folders using shortcuts to the same file, in the big folder. I use Dropbox to keep my music MP3's, but I can't have them in different floders without copying and pasting, which would take up twice the storage. I would have multiple folders, and ,for example, have my song in one folder, and another, without doubling the storage. I would want them both to point to the MP3 in the big folder with all my files, that I mentioned before. I would love to have this tool, and I'm sure a ton of others would. This would definitely bring you over the top better than the other cloud storage providers. Thank you for making an awesome program for us to use!
    more
  • Great App but very unstable after update Jun 23, 2019

    By KJP2U
    I’m having the same issue as Dudebraj9000. I have an iPhone 8 and have been using Dropbox for years. I agree that the updates have had no added value other than adding additional steps. When I’m uploading photos, I can no longer scroll down to see which photos are uploading. It jumps back to the top. Also, when I go to a photo album from Dropbox to upload photos, it will jump to photos from 2017 or 2018 unless I scroll real slow. Also, if I “move” photos from one folder to another, it now leaves me at the folder the photos got moved to instead of the folder I was working on... really annoying. I believe that if I “copy” photos from one folder to another, it will put me back to the folder I was working on, which is the way it has always been. Lastly, I had disconnected any auto uploads or syncing to Dropbox from the start, yet there is an album again called Dropbox with photos sitting in it... some very old photos. So I don’t know if those photos were uploaded or not. I have never auto synced my photos with Dropbox because I like having control of it. I gave you 5 stars because I use Dropbox every day and I trust that you will fix these issues. Overall, it has been fantastic, but more so in the older versions.
    more
  • Scary! Shared link - My recipient has access to my Dropbox account Oct 1, 2020

    By Travel brain
    Hi. I have been using Dropbox for many years now. And it’s in my top three apps of about 200 apps in my iPhone. I will still “after this incident” give 5*. But something SCARY happened to me today. It goes like this..... Today I sent five links to one of my clients. I sent the links via outlook app on iphone 11 pro. After few hours my client called me back and said "I can see ALL your folders in your DropBox Account". I went to my account shared tab, so I may delete those links. Suprisingly those links are not in the shared link list. Then I went to the security tab in settings and I changed my password. Then I logged out from dropbox in my phone, and sent an email with shared links to myself. When I click the links I received, they automatically open my dropbox, though I'm signed out. To confirm that I launched my dropbox app but it asks me to login. Finally. I took down ALL my files and transferred them to my iCloudrive . My Dropbox account is empty now! Anyway. I think this is a big security issue. For now, can some one help me to expire the liniks which I sent to my client. Or is there a way to recall an email that I sent fifteen hours ago. outlook app for iphone. please help. thanks
    more
  • Stop changing stuff! Sep 18, 2018

    By Dudebraj9000
    Why do you guys constantly insist on changing the whole interface of the app? Seriously. Every update things are different, and not in a good way. Also, I can’t scroll down on my synced folders anymore. It makes my files disappear when I try. This started after the recent update. I’m not one of those “let me speak to your manager” kind of people but I just had to let you know how bad my experience has been so far. Please fix it, and leave it that way unless there’s a really important bug to fix. Also gave you 5 stars because I know you’re hard working people over there and I pay for pro. Don’t hate the app, just hate the constant changes to the overall look of the app that honestly seem more like a step backward than forward.
    more
  • Great app except... Apr 14, 2020

    By aWiiPeanut
    Overall this is a great app. It allows you to categorize your files just like on a computer with folders and sub-folders, etc. It is relatively easy to move files around from your ipad or phone, send them to another app to markup, and upload. The main problem I have with this app is the buttons at the bottom of the page when you are viewing a document. They have recently added a big blue button right in the middle at the bottom that says OPEN. The grid and magnifying glass buttons to the left of that were bad enough but now I have to try and read around the big OPEN button as well. I use Dropbox a lot for quizzing myself and I’ll save questions/answers and scroll through them, answering them in my head as I go. The buttons get in the way of reading my questions because scrolling too much will show me the answer. These buttons need to be added into the top banner or lower banner and not on their own. It would make this a 5 star app for me!
    more
  • One last thing Feb 9, 2020

    By Nightmare13473
    I’m really happy u added a Dark version to it, now I’m not straining my eyes with all the white, I never liked bright things, but to get to the point, there’s one last thing I would love for u to add to the app. I download audio files on Dropbox and I use it to listen to it when ever my WiFi decided to cut out for a few hours (ya it does that I’ve been trying to get it fixed) now it plays the files just fine, but whenever the song ends, it doesn’t go to the next one, so I have to stop whatever I’m doing, go the the app, and either replay the same song or just find a new one to listen too. And I don’t like being stopped in the middle of drawing or doing work. Is there a way u could add a media player or something? Like when u play a music or video file it just goes or opens up the media player? Plz if u can do it I’ll be very great full, I'd definitely have less distractions when I do my work.
    more
  • Horrible Background Battery Usage Jan 7, 2021

    By Parvani Symphony
    I really love the app and it gives me the ability to share my files between my iPad and my desktop computer easily. I originially got Dropbox because Google Drive was draining my battery by constantly running in the background. Well, my battery has been draining again over time by almost 30% or more at times. I checked my battery usage and Dropbox was running in the background for 7 hours straight. Why? I looked up the issue, and someone mentioned the only way to fix it was to disable it in the File app on my device, but I don’t want to do that, because sometimes I do need to access things from that app, or move things that way. I understand that it checks the folder in Files and makes sure everything is synced to the actual Dropbox app, but 7 hours? There’s also an issue where if I upload items to Dropbox within the app, if I close the app, it stops uploading. I have to have the app open for it to finish uploading. I’ve never had to deal with that before. Not sure if these are Apple issues or Dropbox issues. I hope there’s another fix for it though, because I shouldn’t be going to sleep with my iPad at 100% and waking up to it already down to 70%. I guess I will do the temporary fix in files for now, unless I find another cloud service that doesn’t drain my battery all day.
    more
  • Good features, horrible customer service May 30, 2020

    By MarlaE
    I’ve used Dropbox for years with no issues, although it is overpriced and their peculiar insistence on landing you on “Recents” rather than “My Files” is annoying. However, if you must purchase Dropbox, do it on their site and not via the App Store. Here’s why: They sent me a note saying my payment method (Apple) was invalid and I had to “update” my payment method with Apple or lose my paid features on May 31st. Spoke with tech support via chat and confirmed that my payment info is up to date, and that it has successfully gone through for ApplePay, dozens of other apps, and a couple of streaming services. He escalated me to someone who days later sent me a boilerplate email that showed he hadn’t read anything from the previous conversation. I replied, explaining again. No answer. I wrote back asking for an ETA on a response, as May 31 was fast approaching. No answer. Then on May *29* — two days before the supposed deadline — I got an email saying “Your account has been downgraded.” Finally managed to resubscribe by severing my payment within Apple and purchasing on their site (although now I wish I hadn’t). And *still* no response from customer service.
    more
  • Dec 23, 2020

    By Ryan Luedtke
    Well... It kinda works. I guess. Frustrating user experience, inconsistent with the desktop program. Very poor experience moving a file from my desktop to my Android phone. Too many steps... It works, but Google photo is definitely more convenient for anything photo related. Dropbox adds so many steps and then likes to export to different folders on my phone... And save to areas I can't find on outlook or messaging apps. But I can make it work, when I have to, I guess...
    more
  • Jan 15, 2021

    By steven zadoyan
    A good Cloud storage platform, but recently I have trouble updating my files. It works, but only after I have signed out, then in again. It's a pain to have to do that. It never used to, but has done in recent times. Other than that it works well.
    more
  • Too much money for notta lotta “service” Jul 12, 2018

    By The Notorious t.i.g
    After the recent update, DropBox stopped working properly for camera-roll upload on my iPad. Their solution? Remove the app, forget the network, fully restart the iPad, re-connect to the network, and re-install the app. Seriously? Good thing I have nothing else to do ... oh, wait. Basement flooded. So yeah, I have something else to do that's rather urgent. Good news is that yes, this did in fact resolve the issue, but really, I have other things to do in my life than reset apps with updates that fail. Especially when paying $75/month for the business version. For $75 a month I expect a MUCH better UI, amazing support, in-file search (not just the file titles), and so much more. Instead, we get the un/re-install merry-go-round, an ok UI, low-availability support (US normal business hours only), and an amazingly klugey sync setup. Heaven help you if your Mac has an external drive. What happens when you get a new Mac? It downloads everything from Dropbox again, even though all I did was remove the USB plug from the old machine to the new. Good job, Dropbox. Well done. Now I gotta wait for 4T of data to re-synch. Their super awesome support response? Well, we told you external drives might not work as expected. I’m totally looking for another service. Seriously, $900 a year for this? I feel like an idiot for locking myself into this “service”.
    more
  • Dec 23, 2020

    By Kenna W
    Im not sure where my music files went. Been using the app for years to sync my music files between devices. Now all of my playlists are broken on my phone because the music has disappeared from my phones storage. Hopefully they'll fix this soon. UPDATE: They have changed how their service works and it is no longer the service I paid for, which is really a shame, since it was very convenient as a sync tool. It's just a backup tool now.
    more
  • Jan 11, 2021

    By Brian B.
    It is reliable for uploading & backing up files, photos and videos. But the sort function by date or year or upload date is not intuitive or ever fully reliable. The sharing file function rarely works when I want to send an actual photo file from Dropbox via email (not via a link). The file or video often won't open or save easily (in its original format) to a non-Dropbox folder on a computer or phone. I am looking for better storage options now to meet my needs...and for a better price.
    more
  • Dec 21, 2020

    By GeoDesigner
    I've been a pro user for over 10 years. Lately, the Android app is simply letting me down. Camera uploads takes days to send my camera roll to Dropbox, and I have to force that sometimes. Also the Mac and PC app is so sluggish and bloated now. It used to work transparently, invisibly on the background. Now we got this whole interface and files shown in-app instead of Finder / Explorer. It sucks. I'm researching an alternative, and might sadly cease to be a user after such a long time.
    more
  • I really wanted to like Dropbox Feb 3, 2020

    By Artemis12234
    This is a review on Dropbox in general. I wanted to use Dropbox to back up files I accumulate on both my phone and my computer over time onto a cloud. This includes work files (minimal though) and (mostly) personal photos/videos. But I have so many issues syncing files whether it be from my phone or my computer, I just can’t do it anymore; it takes way too much time. And I’ve had the paid version for a couple months now! I thought maybe Dropbox just had a learning curve but the issues are perennial. I constantly have to troubleshoot the syncing and google solutions for things like clearing the cache on my Mac. It’s like I have to treat Dropbox like a baby, only back up 50 photos at a time or it glitches and never uploads at all. Even troubleshooting pages from the Dropbox website don’t solve my problems, even if it’s only 4 simple steps. I don’t understand—I thought DropBox was a large and reputable company used by professionals. I’m using Dropbox for mostly light, personal reasons and it doesn’t work properly. Looks like I’m going to have to back up the old fashioned way: external hard drives.
    more
  • Nov 16, 2020

    By N Dashti
    Dont feel like premium is worth it. Not sure if will keep paying for it. Have the app on the phone and was hoping to be able to back up some albums from Android phone. There is no option to search by album or synch a whole album. Have to select one picture at a time. Very basic requirement when you charge so much for premium. Very unhappy.
    more
  • Jan 16, 2021

    By Luoana Santarossa
    Mobile app not user friendly. No indicaton of space left, no way to clear notification. Moving files does not delete them from previous folder. Very confusing and frustrating. Great! Thank you for the advice, but there is nothing to say "Account" on my screen - on the mobile or the laptop. I found an indication of space available under my photograph - which I assume is what you meant when you said "Account". Now I have deleted a lot of files but it still did not clear up any space. Permanently deleting files does not clear up space either. What else do I have to do if I do not want to purchase more space? I can only see deleting my Dropbox account as a solution at the moment and strongly recommending friends not to use it.
    more
  • Jan 9, 2021

    By Matt Barratt
    Cannot upload a folder from Android, despite requests for this going back 5 years. Got a folder with 150 photos in it? You have to upload 150 times. Tried signing in on browser to attempt this: this doesn't work either as it uses a drag and drop model so there's no "upload file or folder" option. Cannot see what the use of this is now, which is a shame as Dropbox was the leader of the pack a few years back.
    more
  • Useless/not needed Jun 4, 2020

    By dicky j 12
    My smart phone has my resume in pdf. Form and that should be it. But no, these stupid app companies are in bed together and so I have to keep downloading app after app after app just apply for jobs. Each app just another security risk, just another way for my info to end up in the wrong hands. Might as well be you know what in a box, Totally unacceptable. Zero stars is the real review. Stop making cloud based crap we already have through oh idk the 16 other apps that do a similar job. This is an edit...after reading some reviews I ask those people if they are using windows 98? Do you not remember that our smart phones and their services were already doing all of this? Did you not already have cloud based service through your smart phone brand or google? Why accept yet another app that is cloud based for yet another way to have your private photos and documents out in another cloud. “The devs are smart” yeah after building the same features into every other cloud based app they realized they needed another job so here is Dropbox, next year it will be “boxdrop” or “doccushare3000”! I’m sure there is some feature that is unique to Dropbox that has you all saying that it’s totally different. You mean something that could have just been added to any other cloud based service? I know it’s free but I didn’t want another app on my phone, another account, another, another, another, another......
    more
  • One year no change Apr 14, 2020

    By TiredMomAndNurse
    A year ago I reached out for help bc all of my photos I edited on my phone or the hundreds of “portrait mode” iPhone photos were uploaded in their original mode and their “edited” portrait mode. When you click “automatic upload” it uploads your photos in chronological order with dates they were created. Which is great. On the portrait mode or any edited photo, it uploads two versions. I was going through and looking at file size and deleting the one that wasn’t edited so that my terabyte of storage wouldn’t be full. The tip they gave me was to click “manual upload” and manually upload all of the portrait mode or edited photos that I wanted to not have doubled. I did this. The photos were not uploaded by date taken and the file names were changed. But they were not doubled. Then, I clicked “automatic upload” to upload all of the other unedited photos and it still uploaded the edited ones I had manually uploaded bc the file names were different. I have reached out a handful of times about having an option to click or fixing the manual upload bug that changes the file names and causes more duplicates. No changes have been made. Dropbox is the most expensive storage app but don’t expect the most expensive quality.
    more
  • Jan 8, 2021

    By Josh Ex
    I love Dropbox but the Android app is just plain trash. Not on par with ios... I can create a transfer from a iPad, iPhone, but not from my S20 Ultra or my Z Fold2. It's just not fair... It should be less expensive for Android users since we get less features... It's been more than a year I've been asking for this but Dropbox doesn't seem to care much for Android users App is clunky and slow (even on flagship devices ) looks dated, and miss a bunch of features... I might just go with OneDrive.
    more

What’s Groovy

What’s Subpar

Loading...

Ask