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KAYAK - Flights, Hotels & Cars

KAYAK - Flights, Hotels & Cars

KAYAK.com

Find, compare & book flights, hotels and car rental with KAYAK’s free travel app

4.6 Ratings 709K+ Reviews 10M+ Downloads

Ratings & Reviews

Write a Review
  • img Community
    Going to Maine doesn't have to be hard, especially when you have 3 popular options for travel covered including flights, trains, and cars. Add reservations to that and the city looks all the more appealing.
    img by Sharon
    2 years ago
  • img Expert
    1. Trips: Your personal travel assistant will organize travel plans, alert you to flight status changes and even help you navigate the airport
    2. Private Deals help you save even more money with additional deals on travel. Book the perfect flight, hotel or rental car with these special rates
    3. Travel the world for less! Use Explore to set your desired budget, then get inspired with global flights that will make your travel dreams come true

    Reviewed by Laura S on December 12, 2017

  • I love this app Mar 5, 2019

    By H3110 101
    I got this app for one plane flight, simple as that. I was planning on deleting it right after because I thought I had no use for it. But then I started to realize that any trips I was planning on taking would show up on this app and would be organized by time and date (because I connected my email). I’m planning on taking an Amtrak to the airport and then back again & accidentally chose the wrong date for the train back, and because Kayak organizes the trips so well, I was able to catch that but if not for this app, that would have been $20 down the bin & a missed class. I honestly love this app because there are no annoying adds that pop up when I’m trying to figure my plans out & it helps me organize everything so well. It also works offline when I’m looking at my already planned trips which will help out a lot when I’m abroad. I don’t use the search tool within the app for hotels cars or flights, but they have that option as well.
  • Oct 22, 2021

    By Amarender Reddy
    What the hell is wrong with your logo? Don't you have common sense. People book flights using your app. The logo has bones makes feel like its flying into graveyard.
  • Great Site Mar 17, 2018

    By A1y2a3n4a5
    I've been using Kayak to book my flights for about 2 years now. I like them. Only thing that would make it better was if you could filter what types of flights you wanted for alert emails. I have two kids I'm flighting with this time and even though my last two flights basic economy was a great option because I'm not particular about where I sit, this time around I need to ensure my boys are beside me. I get really excited to see a price in a email just to see it's basic economy and the regular economy tickets are like $40 more. $40 difference is a lot when you need 3 of them. Another great improvement would be being able to mix and match the flight there and the flight back. Since we're going to New York to visit my fiancé I want a really early flight to get there and a late afternoon to come back. Sometimes they add up like that but usually they don't. I could book them separate but it would be a lot easier if they could just be chosen like that. Those are my only complaints. Still like and will use the site.
  • Update! Feb 5, 2019

    By Kwalter11
    This is such a good app so much better than Trip It or any of the other travel apps. But I really wish there was a way to automatically add the same passengers to different flights. So you don't have to add the same info for the same passenger over and over again. Also I wish that after you have put in a passenger/travellers info including their ticket number and seat number it would load mobile boarding passes onto the app for that flight. Or you could import mobile boarding passes. Keep up the good work Kayak. If you add these suggestions it will be 6 stars. P.S. I also wish you could change the profile of the travelers. P.P.S. Could you please add more games to do offline on your flight like: Sudoku, Crossword Puzzles,Tic Tac Toe, Hangman, Etc... -#1 fan
  • Oct 17, 2021

    By Addam
    Very helpful, especially nowadays when everything is so expensive. I didn't think it was possible for me to find deals like this
  • Great except for one thing Jun 11, 2018

    By Maddie1975
    The app is amazing. It is beautifully designed and works amazing. I only have one problem with it. It won’t let you search for a “youth’s” flight with no adult. Anyone above 12 is allowed to fly by themselves. They have a “youth” listed as a person between 12-17, whereas a “child” is 2-11. It would seem that they have this separated for the purpose of allowing someone to look at prices for just a youth; However, even when the youth ticket is added, when you try and delete the adult ticket selected on default, it will tell you that there must be one adult traveling. This makes it harder for me because different airlines charge different fees for unaccompanied minors, especially the ones that charge for the unaccompanied minor service no matter their age. As I am trying to book a flight for 2 teenagers, this is necessary for me. Disregarding that, the app is the most user friendly and easy to use booking apps I’ve seen.
  • Oct 11, 2021

    By Saeed. abdulqawi alyahari
    Very nice good prices but some fly taking long time transait at some airports try to reduce thank you
  • Worst experience ever spend over a thousand because of this company Mar 29, 2019

    By eddie laso
    I normally use them for any vacation I go on but I missed my flight on Saturday in lax going to Charlotte NC and when I got to the airport they said only see one ticket from Washington to Charlotte and could not see any other tickets so we had to purchase new tickets on top of this from some where else but kayak charged my bank account and reaching them was impossible because it was an computer speaking for them I left my number and still have not received a call back from them if it was not for my bank I would not have receive a refund so if you do not care to speak to actual customer service reps then use it
  • I love this app Mar 5, 2019

    By H3110 101
    I got this app for one plane flight, simple as that. I was planning on deleting it right after because I thought I had no use for it. But then I started to realize that any trips I was planning on taking would show up on this app and would be organized by time and date (because I connected my email). I’m planning on taking an Amtrak to the airport and then back again & accidentally chose the wrong date for the train back, and because Kayak organizes the trips so well, I was able to catch that but if not for this app, that would have been $20 down the bin & a missed class. I honestly love this app because there are no annoying adds that pop up when I’m trying to figure my plans out & it helps me organize everything so well. It also works offline when I’m looking at my already planned trips which will help out a lot when I’m abroad. I don’t use the search tool within the app for hotels cars or flights, but they have that option as well.
  • Oct 22, 2021

    By Amarender Reddy
    What the hell is wrong with your logo? Don't you have common sense. People book flights using your app. The logo has bones makes feel like its flying into graveyard.
  • Great Site Mar 17, 2018

    By A1y2a3n4a5
    I've been using Kayak to book my flights for about 2 years now. I like them. Only thing that would make it better was if you could filter what types of flights you wanted for alert emails. I have two kids I'm flighting with this time and even though my last two flights basic economy was a great option because I'm not particular about where I sit, this time around I need to ensure my boys are beside me. I get really excited to see a price in a email just to see it's basic economy and the regular economy tickets are like $40 more. $40 difference is a lot when you need 3 of them. Another great improvement would be being able to mix and match the flight there and the flight back. Since we're going to New York to visit my fiancé I want a really early flight to get there and a late afternoon to come back. Sometimes they add up like that but usually they don't. I could book them separate but it would be a lot easier if they could just be chosen like that. Those are my only complaints. Still like and will use the site.
  • Update! Feb 5, 2019

    By Kwalter11
    This is such a good app so much better than Trip It or any of the other travel apps. But I really wish there was a way to automatically add the same passengers to different flights. So you don't have to add the same info for the same passenger over and over again. Also I wish that after you have put in a passenger/travellers info including their ticket number and seat number it would load mobile boarding passes onto the app for that flight. Or you could import mobile boarding passes. Keep up the good work Kayak. If you add these suggestions it will be 6 stars. P.S. I also wish you could change the profile of the travelers. P.P.S. Could you please add more games to do offline on your flight like: Sudoku, Crossword Puzzles,Tic Tac Toe, Hangman, Etc... -#1 fan
  • Oct 17, 2021

    By Addam
    Very helpful, especially nowadays when everything is so expensive. I didn't think it was possible for me to find deals like this
  • Great except for one thing Jun 11, 2018

    By Maddie1975
    The app is amazing. It is beautifully designed and works amazing. I only have one problem with it. It won’t let you search for a “youth’s” flight with no adult. Anyone above 12 is allowed to fly by themselves. They have a “youth” listed as a person between 12-17, whereas a “child” is 2-11. It would seem that they have this separated for the purpose of allowing someone to look at prices for just a youth; However, even when the youth ticket is added, when you try and delete the adult ticket selected on default, it will tell you that there must be one adult traveling. This makes it harder for me because different airlines charge different fees for unaccompanied minors, especially the ones that charge for the unaccompanied minor service no matter their age. As I am trying to book a flight for 2 teenagers, this is necessary for me. Disregarding that, the app is the most user friendly and easy to use booking apps I’ve seen.
  • Oct 11, 2021

    By Saeed. abdulqawi alyahari
    Very nice good prices but some fly taking long time transait at some airports try to reduce thank you
  • Worst experience ever spend over a thousand because of this company Mar 29, 2019

    By eddie laso
    I normally use them for any vacation I go on but I missed my flight on Saturday in lax going to Charlotte NC and when I got to the airport they said only see one ticket from Washington to Charlotte and could not see any other tickets so we had to purchase new tickets on top of this from some where else but kayak charged my bank account and reaching them was impossible because it was an computer speaking for them I left my number and still have not received a call back from them if it was not for my bank I would not have receive a refund so if you do not care to speak to actual customer service reps then use it
  • Love KAYAK Nov 24, 2018

    By Colonel Brian M
    As a retired military officer I’m entitled to “Space Available” flights on military aircraft. For the past five years I’ve taken advantage of this to fly from Travis AFB in California, through Yokota AFB in Japan to my final destination in Singapore. That’s when I start using KAYAK to investigate and book flights throughout South East Asia. Using KAYAK I’ve been able to comfortably book flights to Australia, Malaysia, Thailand, Vietnam, Cambodia, Laos, and the Philippines. I also use KAYAK to get me to and from Orlando to Sacramento to start and finish the free portion of my travel from California. I’ve tried other travel sites and always return to KAYAK. I particularly like the feature allowing me to check the day before and after a travel date to get the cheapest flight. I don’t know how we’ll KAYAK works in other parts of the world, but where I travel it’s clearly the best.
  • Not always updated or working Sep 23, 2018

    By H2018A
    It seems your recommendation for price change is not always appearing. Sometimes it recommends to wait as the prices will drop and sometimes does not show up at all. Then you want to follow it, but even the next day it does not tell anything, it makes it confusing to decide on waiting or buying the ticket at that time or still continue waiting as was suggested a day before. You buy the ticket due to uncertainty of the idea that in fact prices are still going up in those two days then after a week it starts showing up to wait again as the prices will drop. This is not costumer friendly. It is valuable to have such option for following, but if not consistent it becomes tricky.
  • Oct 14, 2021

    By Milessa Carpetner
    It was very complicated to use this app when I needed it it didn't help me at all it keeps popping up on other apps when I don't even need it haven't even asked for it so they need to get their abs straightened out otherwise yes it would probably help me if it worked right but on this phone that I'm using right now it is not working right on this Metro T-Mobile phone so I'm sure other people had good luck with it but me I haven't had no good luck with it on the phone I'm using it this time
  • Oct 3, 2021

    By Kaushik Paul
    Have been a user for many years and preffered this to other sites such as trippit. However Since one of the new updates, I have not been able to log into my account. I have tried resetting my password numerous times and it says that it will send me an email but I never seem to be getting it. I have tried doing it on the app and on the website but same issue. I have tried contacting them but again no response. I really do not want to loose my previous records.
  • Beware of “trips” portion of App Apr 23, 2018

    By NOK1033
    I have used kayak for a long time but recently had a very terrible experience and will not be booking flights through kayak anymore. Beware of the “trips” portion of the app. I bought a flight through kayak and it was added to my trips. There were changes to my flight, but my trips still reflected the original times, even though I used kayak to purchase my flights. Long story short I ended up missing my flight and paying lots of money in change fees. It’s odd to me that the company automatically lists the flight you purchased through their company under “trips” but do not update the flight information if an airline changes flight times. Even when I missed my actual flight my app still said “4 hours 27 minutes until take off”. Super unfortunate end to a trip, but learned my lesson to never book with kayak again. Also, when trying to sort and talk through this issue, I was unable to speak with anyone from kayak. The closest contact to a human you can get is through an email.
  • Sep 8, 2021

    By Julio Barrios
    If there an option for 0 stars I would use it, booked a flight in Mexico city and received a confirmation number, later the flight information was wrong and calling the airline they tell me that our names are not booked and didn't know about the reservation. Really a huge scam!!
  • Sep 22, 2021

    By Fredrick Fredrickson
    It's cool that you have a map to discover destinations, but maybe it would be better to make sure it work? I understand that €93+ can be 377€, but that's not the price I expect to see.
  • Oct 10, 2021

    By Chaira Cabrera
    Package option off the app, please add a package option for better savings.
  • Aug 14, 2021

    By S P
    Broken. Booked wrong days twice by auto changing fields. Wasted a lot of $$ on two wrong, non refundable bookings. Impossible to get ahold of customer service.
  • Works but it’s a little sketchy Oct 31, 2018

    By .jay
    So I realized after buying tickets through Kayak that Kayak is basically a curator for a bunch of possibly sketchy online travel agencies. Some data doesn’t get transferred over properly, your “My Trips” tab doesn’t always reflect what’s actually going on with your trip, and they completely absolve themselves from all responsibly once you buy tickets from whoever they linked you to. It’s not immediately clear who you’re dealing with unless you’re looking for it, because everything is still wrapped in Kayak’s branding and chrome. Hopefully, I won’t get screwed over by the company I bought tickets from. But I don’t feel good about my experience using Kayak as a service and will refrain from using it again, regardless of how my trip turns out. I’ll come back in a few months to update my review to reflect the end result.
  • Sep 7, 2021

    By -h-serf -Vu
    It's hard to pick which airlines you want, for example, I don't flying to a certain country cause last two times I've lost luggage etc.
  • Sep 21, 2021

    By Marie Sta Ana
    I am very disappointed to this application! This is a 💯legit scam until now still its not paid my booking and i didn't find may eticket and the oman air asking for settle this payment 1st but my credit card is is already lessen worth of $977😭😭😭😭😭
  • img Community
    Going to Maine doesn't have to be hard, especially when you have 3 popular options for travel covered including flights, trains, and cars. Add reservations to that and the city looks all the more appealing.
    img by Sharon
    2 years ago
  • img Expert
    1. Trips: Your personal travel assistant will organize travel plans, alert you to flight status changes and even help you navigate the airport
    2. Private Deals help you save even more money with additional deals on travel. Book the perfect flight, hotel or rental car with these special rates
    3. Travel the world for less! Use Explore to set your desired budget, then get inspired with global flights that will make your travel dreams come true

    Reviewed by Laura S on December 12, 2017

  • I love this app Mar 5, 2019

    By H3110 101
    I got this app for one plane flight, simple as that. I was planning on deleting it right after because I thought I had no use for it. But then I started to realize that any trips I was planning on taking would show up on this app and would be organized by time and date (because I connected my email). I’m planning on taking an Amtrak to the airport and then back again & accidentally chose the wrong date for the train back, and because Kayak organizes the trips so well, I was able to catch that but if not for this app, that would have been $20 down the bin & a missed class. I honestly love this app because there are no annoying adds that pop up when I’m trying to figure my plans out & it helps me organize everything so well. It also works offline when I’m looking at my already planned trips which will help out a lot when I’m abroad. I don’t use the search tool within the app for hotels cars or flights, but they have that option as well.
  • Update! Feb 5, 2019

    By Kwalter11
    This is such a good app so much better than Trip It or any of the other travel apps. But I really wish there was a way to automatically add the same passengers to different flights. So you don't have to add the same info for the same passenger over and over again. Also I wish that after you have put in a passenger/travellers info including their ticket number and seat number it would load mobile boarding passes onto the app for that flight. Or you could import mobile boarding passes. Keep up the good work Kayak. If you add these suggestions it will be 6 stars. P.S. I also wish you could change the profile of the travelers. P.P.S. Could you please add more games to do offline on your flight like: Sudoku, Crossword Puzzles,Tic Tac Toe, Hangman, Etc... -#1 fan
  • Oct 17, 2021

    By Addam
    Very helpful, especially nowadays when everything is so expensive. I didn't think it was possible for me to find deals like this
  • Oct 11, 2021

    By Saeed. abdulqawi alyahari
    Very nice good prices but some fly taking long time transait at some airports try to reduce thank you
  • Worst experience ever spend over a thousand because of this company Mar 29, 2019

    By eddie laso
    I normally use them for any vacation I go on but I missed my flight on Saturday in lax going to Charlotte NC and when I got to the airport they said only see one ticket from Washington to Charlotte and could not see any other tickets so we had to purchase new tickets on top of this from some where else but kayak charged my bank account and reaching them was impossible because it was an computer speaking for them I left my number and still have not received a call back from them if it was not for my bank I would not have receive a refund so if you do not care to speak to actual customer service reps then use it
  • Aug 8, 2021

    By marlie lukach
    Really easy platform to use Kayak! Never have had any issues with the app crashing or other technical difficulties. And of course great for finding travel deals!
  • UPDATE: Bring back watchlist Nov 5, 2019

    By Clean app
    UPDATE: so for some reason they buried the watchlist feature in settings. Not a great move. But it’s still around. Still a great app overall. Bring back watchlist please. One of the only reasons I had the app. Seems I’m not alone in that sentiment. I’m sure kayak has an algorithm to not fix this problem unless their Apple rating goes below a certain point. My guess is the airlines asked them to remove the feature. Also annoyed you can’t search in explore with the option to search by amount of time for a trip either. Also seems like something the airlines wouldn’t want them to offer. Maybe I’m wrong and this will get fixed tomorrow!
  • Kayak’s trip info is excellent Jan 26, 2018

    By YuTube2U
    I LOVE this app. Yeah, it does a great job finding flights, cars and hotels but it’s real gem, the thing that makes this The Travel App is how it helps organize your trip. Everything neatly organized, in order. You can simply send your booking receipts to an email address and it organizes everything for you in one neat place. You can even pull up the booking receipt in the app, even if not generated by Kayak. There’s a cool way to show your taxi driver the address in a way that she doesn’t need to use reading glasses. One click and it’ll give you directions on your choice of Waze, google maps or Apple maps. This app Gets it Right. Way to go guys!!
  • Cancelon Travel Bookings via TripAdvisor Not Good Mar 17, 2020

    By Plinkos
    Cancelon by TripAdvisor is a fraudulent service and should be removed from Kayak Service offerings. Please, please, please remove them. They give customers the run around and keep their money. We are in the mist of the COVID-19 virus outbreak and our trip to Italy is not possible and they are making it super difficult to get our money back. We even have emails from the hotel in Italy stating they would cancel and not charge anything to the booking company “Cancelon” which contradicts what they emailed us stating the the hotel refused. So, Kayak, please shut TripAdvisor and Cancelon off from your service offerings. Thank you, A huge fan of Kayak
  • Oct 6, 2021

    By Jerrad Hoxie
    I love that the taxes were included. And it also gave you an estimated price for baggage.
  • Oct 22, 2021

    By Amarender Reddy
    What the hell is wrong with your logo? Don't you have common sense. People book flights using your app. The logo has bones makes feel like its flying into graveyard.
  • Great Site Mar 17, 2018

    By A1y2a3n4a5
    I've been using Kayak to book my flights for about 2 years now. I like them. Only thing that would make it better was if you could filter what types of flights you wanted for alert emails. I have two kids I'm flighting with this time and even though my last two flights basic economy was a great option because I'm not particular about where I sit, this time around I need to ensure my boys are beside me. I get really excited to see a price in a email just to see it's basic economy and the regular economy tickets are like $40 more. $40 difference is a lot when you need 3 of them. Another great improvement would be being able to mix and match the flight there and the flight back. Since we're going to New York to visit my fiancé I want a really early flight to get there and a late afternoon to come back. Sometimes they add up like that but usually they don't. I could book them separate but it would be a lot easier if they could just be chosen like that. Those are my only complaints. Still like and will use the site.
  • Great except for one thing Jun 11, 2018

    By Maddie1975
    The app is amazing. It is beautifully designed and works amazing. I only have one problem with it. It won’t let you search for a “youth’s” flight with no adult. Anyone above 12 is allowed to fly by themselves. They have a “youth” listed as a person between 12-17, whereas a “child” is 2-11. It would seem that they have this separated for the purpose of allowing someone to look at prices for just a youth; However, even when the youth ticket is added, when you try and delete the adult ticket selected on default, it will tell you that there must be one adult traveling. This makes it harder for me because different airlines charge different fees for unaccompanied minors, especially the ones that charge for the unaccompanied minor service no matter their age. As I am trying to book a flight for 2 teenagers, this is necessary for me. Disregarding that, the app is the most user friendly and easy to use booking apps I’ve seen.
  • Love KAYAK Nov 24, 2018

    By Colonel Brian M
    As a retired military officer I’m entitled to “Space Available” flights on military aircraft. For the past five years I’ve taken advantage of this to fly from Travis AFB in California, through Yokota AFB in Japan to my final destination in Singapore. That’s when I start using KAYAK to investigate and book flights throughout South East Asia. Using KAYAK I’ve been able to comfortably book flights to Australia, Malaysia, Thailand, Vietnam, Cambodia, Laos, and the Philippines. I also use KAYAK to get me to and from Orlando to Sacramento to start and finish the free portion of my travel from California. I’ve tried other travel sites and always return to KAYAK. I particularly like the feature allowing me to check the day before and after a travel date to get the cheapest flight. I don’t know how we’ll KAYAK works in other parts of the world, but where I travel it’s clearly the best.
  • Not always updated or working Sep 23, 2018

    By H2018A
    It seems your recommendation for price change is not always appearing. Sometimes it recommends to wait as the prices will drop and sometimes does not show up at all. Then you want to follow it, but even the next day it does not tell anything, it makes it confusing to decide on waiting or buying the ticket at that time or still continue waiting as was suggested a day before. You buy the ticket due to uncertainty of the idea that in fact prices are still going up in those two days then after a week it starts showing up to wait again as the prices will drop. This is not costumer friendly. It is valuable to have such option for following, but if not consistent it becomes tricky.
  • Oct 13, 2021

    By João Pedro Valdez
    Great app but now I am unable to see my past trips.
  • Aug 29, 2021

    By Todd Freeman
    The app makes it easy to find rooms in a pinch, I wish it'd add Kayak bookings at the top of the booking list.
  • Please improve the watchlist Aug 10, 2018

    By doxzero
    It’s a great app I use a lot, but it would be nice to have additional parameters in the watch list like a range of trip duration. A lot of times the chap flights being suggested are just not long enough and I would prefer to be able to just set the parameter to however many days max/min range I’m interested in to filter out the noise. Maybe that’s the answer, just allow day range as a filter option. Excellent work. I really enjoy and often use what you folks have created and I hope you will let your whole team know that.
  • Latest updates ruined it Oct 3, 2017

    By IUSeymore
    Everything was working fine until the last couple of updates. Now, when I go to save a search on my Watch List, it changes the dates and drops all the flights (which then makes notifications pointless). Seems like a nasty bug. Use something else more reliable until this app is fixed.
  • Overall very good Sep 18, 2017

    By Nomad_76
    I have been using this app for years for most of my travel plans. Only wish there was an option to set default filters ... for instance, I usually only search my alliance when looking for flights and it's a little cumbersome to apply new filters every time. However, still a great app for travel!
  • Website is great. App not so much. Mar 11, 2020

    By Ericwood86
    We’re planning a wedding. The app, despite specifying dates without the option of plus/minus one day, it’s just factored in without making it clear that they have done that. You have to be smart enough to check dates, for day scouting out a destination wedding venue. Which sounds stupid since dates are obvious. But you give us a cocktease of flights extremely by one day off from correct travel plans and it’s not until we double check that we are disappointed. Appreciate all that you do, but you need to do better. On your website it’s quite clear if you’re adding a day either direction. On your app you just do it and don’t let us know. You have to assume we are stupid and won’t double check until the point we book. Bc that’s what most of us are. Stupid.
  • Ok for searching flights Oct 31, 2017

    By 2man73
    Using this to compare flights. Works ok if you know how to work around the issues. Airlines are smartening up and for example offer very reasonable prices until you discover that your first checked bag, your hand luggage, your meal and who knows what else all cost extra, so to really compare apples to apples gets harder and harder. Also, what I don’t like are the constant nagging to register and constant app updates that seem to bring no new functionality (and it’s fine, if it does what it needs to do I don’t need an update - but it seems like I’ll be able to price compare my baggage cart, coffee, travel literature and parking garage soon once the developers run out of ideas) and just seem to be done to remind people to use the app.
  • Could do a lot more and a good feature does not work. Jan 23, 2020

    By Pakitt
    I use Kayak very often to track prices and find the best connections. The “See cheapest dates” function doesn’t work though. If a price is listed for a specific set of days, when you click on it the resulting search is markedly more expensive. Pity it would be an excellent function, but it doesn’t reflect reality and doesn’t show updated/current information. Another issue I have is that you cannot specify different cabin classes for different multi-leg trips. I’d like to able to set e.g. premium economy for long haul flights, and economy for shorter ones. Instead the class is applied inflexibly to all legs of a trip.
  • Love Kayak but the app is buggy lately Feb 6, 2019

    By ammusic27
    I’ve been a Kayak user for several years now and have always had a good experience. As of late, however, the app has been extremely buggy for me. It takes FOREVER to load flight options and sometimes it freezes up. Perhaps this is just an issue with my phone, but hopefully if others report the same thing they will look into it. Will still continue to use Kayak, but probably via browser instead of app.
  • Explore Aug 10, 2018

    By maysagg
    I liked the app because I was able to do explore and look at tickets all over the world around my desired travel time. It must have just changed and I don’t really like it. I’ve been able to get crazy good tickets from the US to Europe and Asia because of the explore feature. I love to travel and when I see a good deal I never hesitate to buy the ticket right then and there. Really hope that they bring it back to the app!
  • Used to be great... May 11, 2018

    By Y2K'
    What happened.... I use the explore part of the app to get most of my flights. The newest update has made it where you can't select out of the country, and the even with in the states it won't work. I would give it a one star but I have used this app with handful of times with great success, I wish you guys wouldn't have ruined it. Make this App Great again With every update this app is getting worse and worse...
  • Overall great but flight tracking is terrible Oct 28, 2017

    By DoxtypAKA
    Very convenient for looking up flights and booking. Interface is clean and just works. But flight tracking is just broken beyond belief - map is wrong, flights don't update, flight info is incorrect ( for example it routinely displays info for the previous leg of the flight). App is five stars if flight tracker is fixed.
  • Each update forces me to delete the app Dec 24, 2017

    By Tac196
    This problem needs to be fixed because each time I update this app it make searching flights saying error it’s so annoying and I have to delete the app and reinstall it and it’s works again please fix this please. And you remove most in flight amenities feature for this app to so please bring them back.
  • Oct 14, 2021

    By Milessa Carpetner
    It was very complicated to use this app when I needed it it didn't help me at all it keeps popping up on other apps when I don't even need it haven't even asked for it so they need to get their abs straightened out otherwise yes it would probably help me if it worked right but on this phone that I'm using right now it is not working right on this Metro T-Mobile phone so I'm sure other people had good luck with it but me I haven't had no good luck with it on the phone I'm using it this time
  • Oct 10, 2021

    By Chaira Cabrera
    Package option off the app, please add a package option for better savings.
  • Works but it’s a little sketchy Oct 31, 2018

    By .jay
    So I realized after buying tickets through Kayak that Kayak is basically a curator for a bunch of possibly sketchy online travel agencies. Some data doesn’t get transferred over properly, your “My Trips” tab doesn’t always reflect what’s actually going on with your trip, and they completely absolve themselves from all responsibly once you buy tickets from whoever they linked you to. It’s not immediately clear who you’re dealing with unless you’re looking for it, because everything is still wrapped in Kayak’s branding and chrome. Hopefully, I won’t get screwed over by the company I bought tickets from. But I don’t feel good about my experience using Kayak as a service and will refrain from using it again, regardless of how my trip turns out. I’ll come back in a few months to update my review to reflect the end result.
  • Sep 7, 2021

    By -h-serf -Vu
    It's hard to pick which airlines you want, for example, I don't flying to a certain country cause last two times I've lost luggage etc.
  • BEWARE! Nov 20, 2017

    By JY237
    Up to this point, I have book many of hotels and flights with no issue. kayak has been my go to app for booking trips. BEWARE of a Kayak partner Vayama. When making flight, Kayak forwards you to a partner travel site for booking. On Kayak, flights are advertised as one level, ie economy class, which includes check-in luggage, but after purchased the ticket are downgraded to lesser class with no check-in luggage. Before booking, I went to airlines site to verify what was included in the economy class. I called the partner and the agents yelled at me. FALSE ADVERTISEMENT! I would recommend for all to check better business bureau. I wish had checked before wasting my money with them.
  • Terrible user interface Feb 24, 2018

    By DragonBlue
    Kayak app used to have much better user interface, this version is just terrible! 1. When selecting flexible dates flight options are displayed as a list, instead of table. Who wants to go through the list of hundreds of flights ... one needs to see table w dates first 2. Starting page in app - minimalism but reduced functionality. One has to click/tap on various menus etc .. and at the end one can not see what options are selected .. eg. flexible (+/- days) dates, biz vs economy ... alternative airport ... nothing is visible Summary, this app lost its value when interface was changed. I still use kayak but only on my laptop
  • Missing Obvious Flights for No Apparent Reason May 25, 2018

    By PerfectTimingNV
    This is unacceptable: it’s completely missing certain flights. For example, checked for nonstop flights from PDX to LAS on May 27th -it completely omitted three flights from Alaska Airlines. But, it showed one Alaskan flight that involved a transfer. And no, the directs were not sold out, not even close. I tripled-checked that there weren’t any parameter issues. I’ve suspected this in the past while searching for flights, but didn’t have this confirmation. This is literally the most important thing about a flight booking website -to show all options -and it failed. App deleted.
  • What does HAND LUGGAGE mean? Jun 14, 2021

    By FogCityNative
    What exactly does HAND LUGGAGE mean? To some airlines hand luggage means an under seat personal item and conforming carry on bags cost extra. Viva Air will sometimes gives away checked baggage (which costs them money in labor to load and unload) but always charges for a bag in the overhead bin just to screw their flyers. American and Copa only charge for checked bags. Southwest doesn’t charge for a checked bag. Then the rules are complicated by if the flight is domestic or international. I did not buy a well priced flight because KAYAK used the undefined term HAND LUGGAGE. One star, sorry. That failure to define terms cancelled all other stars. Fix it and I’d give 5 stars. Imagine if hotels were priced like airline tickets. Want bedding on your mattress? Extra. Want a pillow? Extra. Need a second key? Extra. Toilet paper? Extra. Towels? Extra. In room locker? Extra. The airlines have made flying a miserable experience. KAYAK: Define Hand Luggage exactly for every airline and flight.
  • Issue with airfare prices Jan 7, 2018

    By Disappointed Twin Momma
    I’ve been using Kayak for YEARS and I’ve never faced a problem till now. We fly to Hawaii annually and I usually book my flights through kayak. What I am noticing is that when looking up flights it will say one price and then once it redirects to the site that is offering the flights, the price goes up $100+ this has never happened to me before while using this app and I don’t know if it’s a glitch, but it’s very misleading and I will go elsewhere to book my flights. I’m disappointed.
  • No deals here/filters fail Sep 10, 2019

    By Stevebonk
    Helpful as a list of the available 2 or 3 airlines that hold a monopoly on airline routes and bait and switch with hidden fees, but that’s it. The default is “best”, not price, and the filters never stay, so the so called amazing prices are for 5:00 am flights with one or two stops you’ve already filtered out but keep coming. Kayak was acquired in 2012 by bookings holdings, a Nasdaq corp. which owns priceline, cheaptravel, and a half dozen other apps. You’ll fine the exact same crappy deals on those apps.
  • Oct 3, 2021

    By Kaushik Paul
    Have been a user for many years and preffered this to other sites such as trippit. However Since one of the new updates, I have not been able to log into my account. I have tried resetting my password numerous times and it says that it will send me an email but I never seem to be getting it. I have tried doing it on the app and on the website but same issue. I have tried contacting them but again no response. I really do not want to loose my previous records.
  • Beware of “trips” portion of App Apr 23, 2018

    By NOK1033
    I have used kayak for a long time but recently had a very terrible experience and will not be booking flights through kayak anymore. Beware of the “trips” portion of the app. I bought a flight through kayak and it was added to my trips. There were changes to my flight, but my trips still reflected the original times, even though I used kayak to purchase my flights. Long story short I ended up missing my flight and paying lots of money in change fees. It’s odd to me that the company automatically lists the flight you purchased through their company under “trips” but do not update the flight information if an airline changes flight times. Even when I missed my actual flight my app still said “4 hours 27 minutes until take off”. Super unfortunate end to a trip, but learned my lesson to never book with kayak again. Also, when trying to sort and talk through this issue, I was unable to speak with anyone from kayak. The closest contact to a human you can get is through an email.
  • Sep 8, 2021

    By Julio Barrios
    If there an option for 0 stars I would use it, booked a flight in Mexico city and received a confirmation number, later the flight information was wrong and calling the airline they tell me that our names are not booked and didn't know about the reservation. Really a huge scam!!
  • Sep 22, 2021

    By Fredrick Fredrickson
    It's cool that you have a map to discover destinations, but maybe it would be better to make sure it work? I understand that €93+ can be 377€, but that's not the price I expect to see.
  • Aug 14, 2021

    By S P
    Broken. Booked wrong days twice by auto changing fields. Wasted a lot of $$ on two wrong, non refundable bookings. Impossible to get ahold of customer service.
  • Sep 21, 2021

    By Marie Sta Ana
    I am very disappointed to this application! This is a 💯legit scam until now still its not paid my booking and i didn't find may eticket and the oman air asking for settle this payment 1st but my credit card is is already lessen worth of $977😭😭😭😭😭
  • Kayak + Skyscanner: Bait and switching now... May 25, 2019

    By HerFuzziness
    Posted the same bad review for Skyscanner too: A few years ago, I stopped using Momondo because it would advertise flights for one price, THEN raise the price AFTER you input your credit card information. Kayak (and Skyscanner) isn't that bad, but for the last month, every time I've checked a price for the EXACT same flight for the EXACT same date, it advertises the same "bait" price, then after clicking on the adjacent link, the price doubles, then triples. Not sure why you'd advertise a one-way flight for $254 FOR A MONTH, but then increase it to $720. Shouldn't you stop the BS bait price on the umpteenth search? Should I blame the cookies? And you must realize that customers can actually search a plane's seat availability, so the claim that the seats are limited is tired, not just dishonest. So, way to go, Kayak. You're just as useless as Momondo and Skyscanner now.
  • Aug 30, 2021

    By David Phipps
    Junk. Your interactive map showing where you can visit. Junk. Herky jerky junk. Finding flights slow cumbersome. Junk
  • Disappointed May 16, 2020

    By Lovesimpsonsqer
    Hello I am wondering why you falsely advertise the booking price? The flight prices you show make sure to let you know that fees and taxes included and if taxes are applied then it had to be based on a fixed “deal”. I just tried booking a flight today and the price with “fees and taxes included” so I clicked view deal and it just took me to the airlines actual website asking me to enter all the flight details. I though that might be an error so I tried again. This time it did show the flight but now the price which originally said $497 now shows $1,239. This seems pretty shady on your part since you clearly are compensated from the airline when their fights are booked through you and then you basically advertise click bate and wastes people’s time. Thanks for nothing.
  • worst customer service ever May 7, 2019

    By andychinn
    I booked a hotel through Kayak and when I got to the hotel, they didn’t have my reservation. Kayak told me to book the room as a walk in and then the rate will be replaced in the morning with a call to Kayak. I’ve been on the phone for over 45min with them and they completely contradicted what they told me the previous day. I had to jump through many hoops and the operators I talked to were terrible, contradicted each other, and in the end, were extremely pushy into talking me into not cancelling my reservation, which is giving me a headache. One of the absolute worst customer service experiences I’ve ever had, and it’s still unresolved. I had to pay for my hotel room twice in the end! I cannot recommend this app. Use Expedia instead.

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