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Customer Service Rated 0 Stars
more lessDon’t use this app expecting them to cover glitches while their app fails. There’s fraudulent activity and they do not make it right with the customer. They will not refunded your cash or reinstate your coins. After months of spending real cash on this app and building my wins to $300B, there was a glitch on this app. I signed on to play and my account was at zero. That’s a loss of $300B coins. I’ve tried for 2 weeks to get them to return the coins to me but all “Alice” does is send $100,000 coins with a “cheer you up message” and it’s infuriating. They do not support there customers or recognize that the app can and did fail. It’s not the first time this has happened. I’ve joined a few groups who say they’ve had the same issue. They say people leave the app really upset. I just want to play the game with my earned coins that I paid for with real money. If you play this game regularly you know you have to build up to higher bets and that it takes months and lots of cash payments to get there. To have it stolen like this is so wrong. Take responsibility for this failure in your app and return my coins or refund my cash otherwise this app is fraudulent and stealing people’s money.
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Fun for a bit but…
more lessI’ve played this game for a while so I know how it works. If you are a new comer, yes it may be fun for a couple days but after a while the game gets greedy and only cares about getting in your wallet. The lower you bet the better the prizes are. But if you decide to bet higher the game will take all of your money away. I’ve had 400,000,000 before and yes on this game that is pretty much unheard of, but went to absolute ZERO in minutes. But once you win big, forget about winning anymore. The game decides you have had enough fun and wants you to struggle for more or buy more coins. AND one of the most INFURIATING things about this game is when you watch 30 SECOND ads for coins once the game has ripped the coins you do have away from you the game will load and load and load and load and never give you the coins. I will go days and days without getting a big win. In my opinion you can find wayyyy better games with more wins anywhere on the app store. I’ve said my peace, thank you, goodbye.
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Not worth 1-star
more lessWell, just like any casino app, you purchase coins and you win for a while then it is gone no matter the size of the bet! Be extremely careful if you play, I was up to 7-billion plus, left the game, came back to it and did not realize that they changed my bet (extremely higher than I was betting previously) and after I played that amount several times before I realized the bet was extremely high, my total was down to 4-billion! Those were purchased coins and I should be the one that decides how high or low I want to bet! Loved this app until now! They also do not respond, I wrote them about the automatic bet and that they stole my purchased coins but to date, there is no response! Very poor customer service and obviously they don’t care about this fact! I will be deleting and searching for a better app.
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Not fun any more
more lessAfter 2 years I quit this app, they ruin the fun! You have to be disciplined to build your chips up and it ruins the fin of playing OR you have to pay for more chips. I never spent a dime on this but got tired of the horrid cycles. Right when younger comfortable you take a down turn and no matter the game you play you can’t win or get a bonus. If you don’t mind spending $$ then go for it but beware of the cycles every 6-8 weeks,. I tried to stay on this but really just wanted to enjoy myself not worry about losing chips during the cycles. Like anything else the higher you bet the odds go down but much tighter on this site so stay at 200 if you plan on building your chips up. I don’t know why I gave this so many chances but I can’t feel good about patronizing a site this long that cycles me down so I have to lose the fun.
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Rate us
more lessThis game is simply amazing and fun one of my favorites I just got on here last week and I already wrote the staff about not receiving coins and vouchers to my account and also I would love to login to Facebook but it seems I didn’t get a quick response from the team and then they said they were going to give me a gift in my inbox and I haven’t received anything yet I would love to make a team up or get on a club but until I see it stable to receive back things or to receive things such as coins and special bonuses I’ll have to play a little more I would love to start purchasing things but it seems like I can’t even get the free voucher coins so can we please fix this issue so I can enjoy this game thank you so very much.
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Rate us
more lessThis game is simply amazing and fun one of my favorites I just got on here last week and I already wrote the staff about not receiving coins and vouchers to my account and also I would love to login to Facebook but it seems I didn’t get a quick response from the team and then they said they were going to give me a gift in my inbox and I haven’t received anything yet I would love to make a team up or get on a club but until I see it stable to receive back things or to receive things such as coins and special bonuses I’ll have to play a little more I would love to start purchasing things but it seems like I can’t even get the free voucher coins so can we please fix this issue so I can enjoy this game thank you so very much.
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Tight
more lessAs other reviewers mentioned these slots are too tight. Might win one jackpot then your wins all go back in. Will be deleting, as I have no time to wait for my luck to change. (Most developers will tell you all about luck being a winning factor). Aside from that, graphics are fair - nothing extraordinary compared to other slots I’ve played. Can get boring, as there is no interactive integration - you play alone - no social aspect. I tried Roulette but did worse than the slots. Updated review: app deleted. Just wasting my time. Results are the same - only can play about 10 minutes then chips gone. Tried for a few days and my losing streak does not get better. For nothing I joined the VIP TRIAL for a week. I cannot play. Have no time nor patience to collect freebies.
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USED TO BE THE BEST!
more lessThis slot has been my favorite and I’ve been playing it almost exclusively for a long time, but in the past month or two it seems to have changed. I had accumulated several hundred million over time and am now watching it disappear. I will say the changes are subtle because it is very slowly trickling away. What I have noticed is that the bonus spins are much fewer and farther between. Since that is the ‘goal’ for most of us I wonder if they are aware that this change is taking all the fun out of playing! And when it’s not as much fun it’s time to delete and find another game that will be. I think in the long run these game makers are only hurting themselves.
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Still tight….add loops
more lessHmm been playing this game for a while now level 81 and however I did hit one jackpot but after that it has been terrible and even before that it has been terrible I hit a grand jackpot for 546 million and since then the winnings I had are long gone.. I don’t pay for coins so I’m definitely thinking it’s a pay to win type game and as of now it really doesn’t matter what game I play I win absolutely nothing and be forced to watch adds until I get enough coins to play. now my bets are between 10k - 500k, and a few 1million spins now 546 million gone within that time frame is pretty crazy to me and now I’m watching adds after adds to get coins to play…
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Don’t bet big…or ELSE…
more lessVariety of slots to play. But the game has built in ever diminishing chances to win the bigger you bet. I had 1.8 Billion…which was lost in a mere 5 minutes by betting 20 Million a spin. The game “sensed” that it was a big bet and took the huge sum I spent weeks earning down to nothing in just minutes. You would expect in 90 spins to get something else BIG, but no, it was totally anti-climactic since they cheat with this diminishing percentage to win the higher you bet. I’m about ready to delete the app because of this. But the app is fine as long as you don’t dare to bet big. Lost 90% of the fun for me because of that.
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Customer Service Rated 0 Stars
more lessDon’t use this app expecting them to cover glitches while their app fails. There’s fraudulent activity and they do not make it right with the customer. They will not refunded your cash or reinstate your coins. After months of spending real cash on this app and building my wins to $300B, there was a glitch on this app. I signed on to play and my account was at zero. That’s a loss of $300B coins. I’ve tried for 2 weeks to get them to return the coins to me but all “Alice” does is send $100,000 coins with a “cheer you up message” and it’s infuriating. They do not support there customers or recognize that the app can and did fail. It’s not the first time this has happened. I’ve joined a few groups who say they’ve had the same issue. They say people leave the app really upset. I just want to play the game with my earned coins that I paid for with real money. If you play this game regularly you know you have to build up to higher bets and that it takes months and lots of cash payments to get there. To have it stolen like this is so wrong. Take responsibility for this failure in your app and return my coins or refund my cash otherwise this app is fraudulent and stealing people’s money.
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Fun for a bit but…
more lessI’ve played this game for a while so I know how it works. If you are a new comer, yes it may be fun for a couple days but after a while the game gets greedy and only cares about getting in your wallet. The lower you bet the better the prizes are. But if you decide to bet higher the game will take all of your money away. I’ve had 400,000,000 before and yes on this game that is pretty much unheard of, but went to absolute ZERO in minutes. But once you win big, forget about winning anymore. The game decides you have had enough fun and wants you to struggle for more or buy more coins. AND one of the most INFURIATING things about this game is when you watch 30 SECOND ads for coins once the game has ripped the coins you do have away from you the game will load and load and load and load and never give you the coins. I will go days and days without getting a big win. In my opinion you can find wayyyy better games with more wins anywhere on the app store. I’ve said my peace, thank you, goodbye.
-
Not worth 1-star
more lessWell, just like any casino app, you purchase coins and you win for a while then it is gone no matter the size of the bet! Be extremely careful if you play, I was up to 7-billion plus, left the game, came back to it and did not realize that they changed my bet (extremely higher than I was betting previously) and after I played that amount several times before I realized the bet was extremely high, my total was down to 4-billion! Those were purchased coins and I should be the one that decides how high or low I want to bet! Loved this app until now! They also do not respond, I wrote them about the automatic bet and that they stole my purchased coins but to date, there is no response! Very poor customer service and obviously they don’t care about this fact! I will be deleting and searching for a better app.
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Not fun any more
more lessAfter 2 years I quit this app, they ruin the fun! You have to be disciplined to build your chips up and it ruins the fin of playing OR you have to pay for more chips. I never spent a dime on this but got tired of the horrid cycles. Right when younger comfortable you take a down turn and no matter the game you play you can’t win or get a bonus. If you don’t mind spending $$ then go for it but beware of the cycles every 6-8 weeks,. I tried to stay on this but really just wanted to enjoy myself not worry about losing chips during the cycles. Like anything else the higher you bet the odds go down but much tighter on this site so stay at 200 if you plan on building your chips up. I don’t know why I gave this so many chances but I can’t feel good about patronizing a site this long that cycles me down so I have to lose the fun.
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Not worth it
more lessThis used to be a fun app, now they've turned greedy like so many others. The machines were set to pay decent & you could play for a long time, now it's like throwing your money in the fireplace! The chips here are expensive for how many you get & for how bad the payouts are. A hundred dollars often is gone in 5 - 10 minutes. If you play with the free chips, you get a minute or sometimes two to play. Then to top it all off, their customer support is the worst! They ignore you for days then will sometimes respond if you write again saying how upset you are. If I give my money to play only your app, I expect to be treated with respect & as a valued customer. I always write in with kindness & respect unless I'm ignored, then I write back not quite so nice! This app, not worth the time or money. I'll happily go back to Big Fish & Double U.
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Release Notes
1.3.70
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