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Are you a front house manager? Do you own a restaurant? Apps can help you provide better front of house management. Read on to know more.
A restaurant’s front of house (FOH) management ensures that diners get a great experience whenever they come to the restaurant. A front of house manager’s job description covers all aspects of the running of a restaurant except the kitchen. A restaurant’s front of house system is responsible for staff recruitment and training, shift planning, restaurant promotion, and making sure all goes well in the front of house. FOH management can save time and achieve great results by taking reservations from guests using apps. Apps for restaurant reservations like Yelp and VenueLytics let FOH managers manage their guest lists and improve customer experience. By using these apps, FOH managers can build customer loyalty, decrease cost, and increase revenue per guest.
Indeed, restaurant promotion is a crucial part of a front of house manager’s job. A successful front of house manager needs to get word out about the restaurant because people will not patronize your business if they’re not aware it exists. The most effective types of restaurant promotions happen through social media. Indeed, the first place most people will look when they’re seeking a new restaurant is social media. As such, a restaurant needs to be able to manage all of its social media pages. Apps like Buffer and HootSuite let restaurants manage all their accounts in one place. They can schedule posts to multiple social media accounts for days in advance using these apps.
Now, a front of house manager has many responsibilities. For instance, managing the cash flow of a restaurant is one of those duties. Receiving payment, making refunds, and providing discounts are all part of a front of house manager’s responsibilities. Thus, a front of house manager has to be able to manage a point of sale (POS) system. A restaurant can quickly process payments using a POS for restaurant app like Upserve POS. Alongside its main feature, it also offers to take tableside orders, create new orders, and manage staff payroll.
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