Best Apps for UX Researchers

As a UX Researcher, planning and organization is huge. Like many people, I have a bias towards using Google Suite products. Let's start with the tool that I use the most which is Google Keep. Keep lets me create multiple notes and lists which helps organizes my goals for the month, week, and day. In addition, I can invite collaborators in my team to ask for their feedback. Last but not least, Keep is easily accessible from any device. Making this app a keeper for anyone who wants to better organize their life.

Another popular tool out there that is crucial to my planning and organization is Google Calendar. The best thing about Calendar is that it is widely used by a diverse user base. This makes sending invites to my team or participants easy and accessible. It provides details for the event like location, time, participants, and details of the usability test session. Thus eliminating frequently asked questions from the participants and saving you more time to perform important work.

Now let's talk about conducting remote usability testing. If you are looking for the best tool to meet with users, Lookback.io is the one for you. Lookback is a mobile user-research platform that allows the product team to perform remote user research and communicate with users in real-time. In addition, Lookback.io provides designers and researchers a robust dashboard where they can monitor their activity and replay tests at any given time. The only fallback with Lookback.io is the subscription price which ranges from $49 to $99 a month.

But fear not! If you are looking for a cheaper alternative, Zoom is more than capable of handling remote user testing. With features like screen sharing and recording, the ability to invite multiple participants or team members to the session, and low cost makes Zoom an easy recommendation to make.