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ZOOM Cloud Meetings

ZOOM Cloud Meetings

zoom.us

Zoom is a free HD meeting app with video and screen sharing for up to 100 people

4.2 Ratings 4M+ Reviews 500M+ Downloads

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Ratings & Reviews

4.2
3.9M+ Ratings
  1. 5
    69+%
  2. 4
    10+%
  3. 3
    5+%
  4. 2
    2+%
  5. 1
    14+%
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  • Apr 6, 2021

    By Howard Anderson
    Members of the church in which I attend use ZOOM several times a week on a consistent basis. It is very rare that we experience any problems during our prayer connection. Because of our consistency and the quality of the ZOOM platform in which we use, God is tremendously blessing our efforts, answering the prayers of the church, our families, our communities and I believe our Nation.
    more
  • Great overall, but ... Apr 3, 2021

    By VoiceOver user.
    I would have had difficulty getting through the pandemic without Zoom. Overall, it works great! However, for VoiceOver users such as me, there are now a few glitches. When I first began using Zoom about a year ago, I was able to do such things as enter a screen name, use the Chat feature, and use the Q&A feature, without major difficulty. Now, however, there are some major glitches in this app when using VoiceOver. When typing a screen name, extra letters and other characters sometimes appear, even when Slide to Type is turned off. When one needs to edit the screen name, or any other similar item, the Delete button doesn’t work; and also, one cannot edit this item using text selection, cut, paste, etc. also, it doesn’t telll us where the insertion point is—a crucial bit of information for editing. Finally, if the screen name or other entry is a hopeless mess, there is no “Clear Text” option. It’s a similar situation in Chat and in Q&A. Editing your message is next to impossible, and very frustrating. And, all of this for an _experienced iPhone user who does a lot of typing on the iPhone. It’s even more frustrating for those who are new to typing on an iPhone. Please fix, before some of us get so stressed out that we have heart attacks!
    more
  • Apr 7, 2021

    By Kate Marin
    Amazing to interact at such distance. Controls not particularly intuitive (mic, views of others, chat), w resulting frequent hunts for controls & content screen. Prefer a controls option on all screens, visible/not visible by my choice. Also want to be able to choose which screen is always visible, & which/ how many others are next to the always-on screen. Switching to find the current speaker, back to content, etc. really infringes on natural interchange. Glad Zoom exists, tho!
    more
  • Zoom is amazing!!! Jan 10, 2021

    By Disenyfan4life
    This app is amazing! I totally recommend it. The part that I really like is that the host has control over many things. I like being able to control who comes in and out through the waiting room. It is also helpful to be able to lock the meeting. Being able to mute and turn off the video of you and others in the meeting is super helpful, especially as a teacher. The chat feature is great for people how do not want to unmute. Also you have a virtual background, you can raise your hand, make a reaction, share your screen and, so much more! But, there are a few downsides to Zoom. One of them is people freeze and glitch, sometimes you can’t see or hear them at all. It may just be the internet but, I find this annoying. Second, when you exit the app and you are are still on the meeting your camera turns off. I find this annoying when you are sharing your screen or accidentally exit Zoom. Lastly when the host shares their screen people can draw or write on it. This is so annoying and distracting. I can not find a way to disable this. Although there are problems, minor ones, I still enjoy Zoom. The problems don’t stop me from recommending zoom. Once those glitches are gone, Zoom will be perfect. I love Zoom!!!
    more
  • Apr 7, 2021

    By Hemalatha Kumar
    Excellent. Online teaching through zoom is awesome experience. I had a great time using this app since a year and have taken online classes to the next level (interactive mode). Explored all the features like share screen, video filters, mute on entry, disable waiting room, video background, chime on entry exit, spotlight, pin video, polling, participants list, chat, downloads. The best feature is breakout room for conducting group activities. Highly recommend this app for all. Hemalatha Kumar
    more
  • Mar 26, 2021

    By Suzanne Cakalic
    In general, don't really have a problem, but more specifically: it eats a LOT of battery. Many times I have to connect my charger just to get through 1½ hour meetings when I started with 100%. After update I can do virtual backgrounds (Yay!). Can't start a meeting of my own, only can join. Can't even find a way to sign out and sign back in again. What's up with that? Updated on another device and no option for virtual backgrounds again. Was able to use them before, but now it does not even show.
    more
  • Mar 29, 2021

    By ColbyWasTaken
    I usually don't write reviews, but when I do, its something that either annoys me greatly or it just causes so many problems to the point it just doesn't work. This app just constantly breaks on every device I have. It either doesn't respond or it just straight up won't join the meetings because its just this bad. I guess this app has been out for a long time, and the problems have never been fixed. The problems that I have always faced, its still the same or worse. I would rather use Skype lol
    more
  • Mar 27, 2021

    By Jihoon Oh
    Bluetooth headsets/earbuds don't work at first. When I connect Bluetooth headsets and join a Zoom meeting, no sound is coming out of the headsets. The speaker icon shows Bluetooth icon next to the speaker. I have to change it to phone speaker then back to Bluetooth by clicking the speaker icon on Zoom. This issue does not happen to any other app. Also phone speaker volume is too low sometimes. I have to force close Zoom and open it again and the sound volume is louder. I think it's a bug.
    more
  • Apr 7, 2021

    By John Wiss
    You guys have really screwed up this app. I can't get a connection with video over an LTE link the controls are confusing and there's no way to have my meetings appear that have been scheduled. Why can't you adjust for link conditions with the video quality instead of just destroying the audio and video links?
    more
  • Apr 6, 2021

    By Lalsahab Singh
    I am facing a lot of trouble with this app. Every time I join the meeting I am not able to stay in in the meeting for more than 5 minutes even my internet connection strength is excellent. Rest of the things are good. Please fix this problem as soon possible bcz I am a student and I was attending my online classes when this all happened.
    more
  1. Host high-quality video and audio meetings with up to 100 participants, right from your phone
  2. You can share your phone screen, or send files from Google Drive, Dropbox, and more
  3. The easy-to-use interface makes it extremely simple to schedule meetings and invite participants

Reviewed by Olivia Cordell on February 23, 2018

  • Apr 6, 2021

    By Howard Anderson
    Members of the church in which I attend use ZOOM several times a week on a consistent basis. It is very rare that we experience any problems during our prayer connection. Because of our consistency and the quality of the ZOOM platform in which we use, God is tremendously blessing our efforts, answering the prayers of the church, our families, our communities and I believe our Nation.
    more
  • Apr 7, 2021

    By Hemalatha Kumar
    Excellent. Online teaching through zoom is awesome experience. I had a great time using this app since a year and have taken online classes to the next level (interactive mode). Explored all the features like share screen, video filters, mute on entry, disable waiting room, video background, chime on entry exit, spotlight, pin video, polling, participants list, chat, downloads. The best feature is breakout room for conducting group activities. Highly recommend this app for all. Hemalatha Kumar
    more
  • Apr 5, 2021

    By Jillian Craig
    I love this app! I use it for dance and after school chats with friends! Yes, some times it's laggy. But that's just the internet! After school, I love it. I have so much control. One day, my teacher was away and we needed to make a call for school. I made a zoom and the whole class had good internet and we got though ALL our work! Also, I see there's a few people who can't start meetings. You need an account! THANK-YOU ZOOM!
    more
  • Zoom is awesome Jun 3, 2020

    By dtrewdchejdbdhjdidb
    Hi there! I was reading the comments and reviews the other day, and I was so surprised by what everyone was saying. I mean to say is ppl rated zoom by only 1 star when it deserves 1 MILLION stars!!!!!!! I absolutely LOVE this app! Creating a waiting room was a brilliant idea and sharing screen is also brilliant!!! Me and my friends use zoom very often during the pandemic, we often lock the meeting so to those who had unwelcoming guest put a waiting room and lock the meeting. I know everyone has different experiences but I believe zoom is what so ever amazing !!!! Keep it up!! One thing I wanna say is I want to be able to request to the host to be unmuted, like when the host mutes everyone and I would like to say something and be unmuted, I would like to simply press a button that is called ‘request unmute’ and on the host’s screen a something pops up that says I wanna be unmuted. Thank you so much for keeping me entertained and busy and excited. Now I’m hooked onto my friends during coronavirus. Thank you so much!!!!! Thank you, Ur #1 fan!!!!
    more
  • Mar 25, 2021

    By K.
    4.5 ⭐ this app is the best option for video conference. it is not perfect, but I find it better than Meet. Firstly, it has room options, which is just great. Secondly, it lets you have any name inside the meeting, unlike Meet that always shows your Google account name. This feature is great for public meetings when you don't want anyone to see your name. But there's room for improvement: no history of previous meetings; can't open the app to see schedule etc without leaving the ongoing meeting.
    more
  • Great overall, but ... Apr 3, 2021

    By VoiceOver user.
    I would have had difficulty getting through the pandemic without Zoom. Overall, it works great! However, for VoiceOver users such as me, there are now a few glitches. When I first began using Zoom about a year ago, I was able to do such things as enter a screen name, use the Chat feature, and use the Q&A feature, without major difficulty. Now, however, there are some major glitches in this app when using VoiceOver. When typing a screen name, extra letters and other characters sometimes appear, even when Slide to Type is turned off. When one needs to edit the screen name, or any other similar item, the Delete button doesn’t work; and also, one cannot edit this item using text selection, cut, paste, etc. also, it doesn’t telll us where the insertion point is—a crucial bit of information for editing. Finally, if the screen name or other entry is a hopeless mess, there is no “Clear Text” option. It’s a similar situation in Chat and in Q&A. Editing your message is next to impossible, and very frustrating. And, all of this for an _experienced iPhone user who does a lot of typing on the iPhone. It’s even more frustrating for those who are new to typing on an iPhone. Please fix, before some of us get so stressed out that we have heart attacks!
    more
  • Apr 7, 2021

    By Kate Marin
    Amazing to interact at such distance. Controls not particularly intuitive (mic, views of others, chat), w resulting frequent hunts for controls & content screen. Prefer a controls option on all screens, visible/not visible by my choice. Also want to be able to choose which screen is always visible, & which/ how many others are next to the always-on screen. Switching to find the current speaker, back to content, etc. really infringes on natural interchange. Glad Zoom exists, tho!
    more
  • Zoom is amazing!!! Jan 10, 2021

    By Disenyfan4life
    This app is amazing! I totally recommend it. The part that I really like is that the host has control over many things. I like being able to control who comes in and out through the waiting room. It is also helpful to be able to lock the meeting. Being able to mute and turn off the video of you and others in the meeting is super helpful, especially as a teacher. The chat feature is great for people how do not want to unmute. Also you have a virtual background, you can raise your hand, make a reaction, share your screen and, so much more! But, there are a few downsides to Zoom. One of them is people freeze and glitch, sometimes you can’t see or hear them at all. It may just be the internet but, I find this annoying. Second, when you exit the app and you are are still on the meeting your camera turns off. I find this annoying when you are sharing your screen or accidentally exit Zoom. Lastly when the host shares their screen people can draw or write on it. This is so annoying and distracting. I can not find a way to disable this. Although there are problems, minor ones, I still enjoy Zoom. The problems don’t stop me from recommending zoom. Once those glitches are gone, Zoom will be perfect. I love Zoom!!!
    more
  • This is gonna be for all the versions Nov 14, 2020

    By Moon🔥✨
    So I’ve been using Zoom for school because of the pandemic, and it’s good compared to other programs yet I do have SOME complaints, none of which having to do with my hate of using it all the time now. It’s great for having the meetings, but it overheats my phone if I use the mobile app way more than other video call apps and programs. I’ve also had to use the Chromebook version because my school provided that, but it’s way more laggier than PC or mobile. Chromebook also has a lot less of the features such as backgrounds and recoding the meeting as a guest and doesn’t feel as professional I think. For the entire program, app, Chromebook, and all, I think it’s great. Covid is keeping me online until, with the rising cases here in the US, most likely March at soonest if my school allows me online that long, it’s amazing. My sibling uses two other programs, one of which I used last spring in 8th grade, and when I compare Zoom to the two he uses Zoom is automatically the best of the three. It’s super professional for most versions of it and I think that for the covid pandemic it’s one of the best options I think.
    more
  • Updated: Continually needs deleted/reinstalled on iPad Pro Sep 5, 2020

    By Seattle Day
    Updated review Sept. 5, 2020: I have figured out a workaround to my problem. This app does not handle “Sign in with Google” well when a corporate account is being used. The workaround is to remember to SIGN OUT of the app before you close it, then the next time the app is opened you go through the two-step sign in process again. The app always asks for permission to sign in with Google, so I’m thinking this is what the app is not handling correctly? Can’t the app be made to remember the prior authorization(s) when opened? -1 star for this inconvenience. — Two stars because it works as hoped when it works. New 2020 iPad Pro 12.9”, bought for use with teaching this fall and Zoom support. App will only work when first installed from App Store and signed into my district account. When a new Zoom meeting stopped and app closed, later opens to spinning wheel on iPad and will not allow joining a new Zoom meeting, etc. App needs deleted and reinstalled from App Store to open again correctly. Will update review if app fixed or iPadOS starts playing nice.
    more
  • Pretty useful but need to be more controlled by users Dec 6, 2020

    By DeafGuy876
    For “everyday” practical purpose, it is fine. But there are few things that I would like to see. One is more “set up” feature like allow me to remove “pin” whatever it is. Also allow me to alert the host the problems quickly without have to look through the list of “participants” just today, I discover the glitch which somehow didn’t switch the view to activate participant screen on time it always delayed until someone else decided to participate the meeting. Maybe it is due to Apple, Inc just upgrade my ipad that cause some glitch. I don’t know for sure. It just happen today, in the past it went fine. Also look like there is mid-level curve-learning. And for some reason, I couldn’t consult the instruction manual to help me to figure how the Zoom app work. Update information: there is something wrong with the app in dealing with “spotlight”. It used to be work great till last week where the appear of spotlight always “late” when the participant finished his or her saying for the zoom meeting. It seems to me it only affect iPad users. Need to be fix this. Right now, I’m stuck with gallery view mode to see the current spotlight to listen
    more
  • teacher view only? Mar 14, 2021

    By {•_•}????
    I like that i can stay in contact with my friends and family. But i don’t like that i can’t have my camera off in class. teachers do need to see our face but for people like me who have body image problems showing a closeup of our face to our whole class makes me feel horrible. I think that if you added a feature where the host could assign a role like “teacher” to them or someone else that could be great. The role would make it so that when you go to turn on your camera you can select who it is on for. So that way your teachers can see your face but your whole class doesn’t have to. Anyway i would feel a lot more comfortable with having my camera on in class with this feature. And I think a lot of other people would too. Teachers need to see our face but i need to be able to not cry because my whole class is going to see a close up of my face. I end up having my camera off in almost every class. It doesn’t matter whether i’m participating or not, my participation grade will be an F. I think if you added this feature so many more kids will go to class, have their camera on, and feel comfortable.
    more
  • Apr 3, 2021

    By Misty Headrick
    Have had several meetings through zoom...it was okay...it was a bit confusing when I could hear someone talking but couldn't see them!! It should have a better way to focus on the person talking when having a bigger zoom group meeting...I'd have to scan through all the people before I could focus on the person who was actually talking...instead of searching for them & trying to write notes about the meeting at the same time!!
    more
  • Mar 28, 2021

    By Daniel Lui
    Not sure why but why is there no grid view when using the app on a tablet? The fact that I can't see more than 4 people at a time and that I have to swipe to the next page to see the other call participants is ridiculous. On the desktop app, I have the option to see everyone all at once in a grid view. Please bring the same seamless functionality to the app.
    more
  • Mar 29, 2021

    By Jones Media Group 252
    I had a pleasant experience with the audio and visual components of the app. I'm rating it three stars because aq there's no way to record unless I use my outdated Windows computer. I cannot record on my iPhone my iPad my Android devices nor my Chrome devices. I only have capabilities to record on the outdated computer where the camera is total junk.
    more
  • Mar 26, 2021

    By Suzanne Cakalic
    In general, don't really have a problem, but more specifically: it eats a LOT of battery. Many times I have to connect my charger just to get through 1½ hour meetings when I started with 100%. After update I can do virtual backgrounds (Yay!). Can't start a meeting of my own, only can join. Can't even find a way to sign out and sign back in again. What's up with that? Updated on another device and no option for virtual backgrounds again. Was able to use them before, but now it does not even show.
    more
  • Apr 6, 2021

    By Lalsahab Singh
    I am facing a lot of trouble with this app. Every time I join the meeting I am not able to stay in in the meeting for more than 5 minutes even my internet connection strength is excellent. Rest of the things are good. Please fix this problem as soon possible bcz I am a student and I was attending my online classes when this all happened.
    more
  • Not happy Sep 10, 2020

    By LadyAnderson2008!!
    I was adapting during Quarantine which didn’t hit NW FL UNTIL N States came in spring. I’m in a CAT 5 Hurricane area, new tech everywhere, legal & insurance. Setting up new devices & it’s been a nightmare. I began with church & that was great. Life happened, I came back to it for court appearance for divorce and the updates made it impossible. NO customer support. It’s anxiety horrors. Now I see a fee option. Requested a business email address. Basically my account is lost. I can’t access previous on & can’t create new. Because of this and yes WIFI I was literally on the telephone while my attorney, ex to be, judge & his attorney(s) across the country. This is our lives thrown into Zoom. Not all are in school or business but it’s definitely slowing down my process to get there. I’ve wasted so much time and no help. No support. Sent email. NOT HAPPY- I wish we’d stuck with Skype. Again, also Cat 5 Hurricane and NW FL was NOT a Covid hot spot until very recently. Hope everyone enjoyed their beach vacations after zooming all winter. Now I’m stuck in the house because of it.
    more
  • Okay, but not as good for iPad. Jul 17, 2020

    By Crazy_Gamer_Girl
    This video meeting app works well enough. The virtual backgrounds are nice, and the microphones and videos usually work the way they’re supposed to. On an iPad, though, you have fewer options then on a computer. The main accessories that Zoom does not allow on an iPad are remote control, (you can move the mouse that appears on-screen, but you can’t do anything else, not click, not select, nothing), whiteboard, (it shows up and you get colors, but not nearly as many as you get on a computer. I would love it if you added a color wheel), and breakout rooms (You can go into them but they don’t show up in the menu). I always use my iPad for Zoom meetings, but I feel I am not getting the full expirence. Also, when you do Zoom online, you can have moving virtual backgrounds, but those don’t exist on the app. If you could change all this, this rating would go up to five stars faster then you can say “Zoom”. But for now, you get two.
    more
  • No way for complete privacy! May 7, 2020

    By leary one
    Zoom has the option to be able to join a meeting with out having to give access to your camera on your IPhone, and supposedly w/o giving access to your microphone but what happens is that a message in a box will appear covering up your whole view of anyone speaking and will not allow you to access any features, incurring leaving the meeting, unless you give it access to your microphone! The message states: Unable to access microphone-Allow Zoom to access your microphone from device menu: “ Settings”- “ Privacy”- “Microphone”. OK So beware. For an app that wants us to stay connected and at least see faces and hear speakers but not want to be heard or seen for whatever reason that day, you will only be able to hear because of that annoying box. I refuse to give this app that much control of my phone. I will just call using a landline then until they get rid of this annoying message and violation of my privacy.
    more
  • Mar 29, 2021

    By ColbyWasTaken
    I usually don't write reviews, but when I do, its something that either annoys me greatly or it just causes so many problems to the point it just doesn't work. This app just constantly breaks on every device I have. It either doesn't respond or it just straight up won't join the meetings because its just this bad. I guess this app has been out for a long time, and the problems have never been fixed. The problems that I have always faced, its still the same or worse. I would rather use Skype lol
    more
  • Mar 27, 2021

    By Jihoon Oh
    Bluetooth headsets/earbuds don't work at first. When I connect Bluetooth headsets and join a Zoom meeting, no sound is coming out of the headsets. The speaker icon shows Bluetooth icon next to the speaker. I have to change it to phone speaker then back to Bluetooth by clicking the speaker icon on Zoom. This issue does not happen to any other app. Also phone speaker volume is too low sometimes. I have to force close Zoom and open it again and the sound volume is louder. I think it's a bug.
    more
  • Apr 7, 2021

    By John Wiss
    You guys have really screwed up this app. I can't get a connection with video over an LTE link the controls are confusing and there's no way to have my meetings appear that have been scheduled. Why can't you adjust for link conditions with the video quality instead of just destroying the audio and video links?
    more
  • Mar 27, 2021

    By ellen blessed
    Everything is quite good except for one thing, I CAN'T MESSEGE SOMEONE THAT IS NOT A HOST OR CO-HOST! And I cannot move people when a person is spotlighted. This app could just make the spotlighted person pn the very front wile I could move other people near me. This app needs to improve a lot the next update! This app also has many bugs!
    more
  • A disaster Dec 25, 2019

    By tieerob
    I had to use this app for a job interview last week, and it did not work well. I had set everything up in advance, practicing with my iPad, my MacBook and my iPhone, just to be safe. The 20 minute call was supposed to be at 1:10, so I pressed the connect button at 1:09 and got a screen that said “launching”. Three minutes later it still said launching “. So I disconnected and tried again - and get “launching”. Now I’m five minutes late for the 20 minute interview. So I switch to my iPhone which makes the connection instantly, but I only see video for the first few seconds of the call, and the audio is only at the minimum level with no option to make it louder. The black screen kept switching back and forth to one with a green icon of a telephone, still with very minimal sound. So I spent the last 12 minutes of what was supposed to be a 20 minute interview across the country with no video and the need to keep repeating questions back to the search committee because I couldn’t hear them. I may not have gotten this job anyway, but using the Zoom app certainly eliminated any possibility of me being considered for the job.
    more

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