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Zillow 3D Home Tours

Zillow 3D Home Tours

Zillow

Virtual tours for real estate

4.5 Ratings 2K+ Reviews 10K+ Downloads

Ratings & Reviews

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  • img Community

    When you learn the hard way Apr 15, 2021

    By Tiphlizs VP
    My iPhone died, and my. 3D Theta broke on one side.. So I end up buying a go pro since that was the only thing that the stores has offered for emergency use and adriod phone.. So now I am pretty much screwed because they never really stated LOUDLY that it does not work on PC phones!!! Now I see why my job refuse to use Zillow 3d... So now as a contractor I will say I don't use Zillow 3d.. they should be dismissed as trash!
  • Good product Apr 7, 2020

    By OLNP
    I use the Zillow 360 app with the Theta S camera for real estate tours and it does a fair to good job depending on the paint colors in the home. If the home has dark colors the results will be fair and if light or white colors it will be good. If the kitchen cabinets look a slight orange ( which many do ) the results can be a garish orange color which you can’t change in the app. This brings me to my main negative point, there is absolutely no way to make needed adjustments in the app such as white balance which makes a huge difference in the final results. That and a battery that’s a little small. If you shoot mostly newer homes with brighter colors you will like this app with this camera.
  • Easy to Use Apr 15, 2020

    By The name James James bond
    This app makes it easy to do those 360 shots that really help listings. I used my I phone camera and did it free hand and it worked great. Don’t try to get crazy with perfection - I tried using a tripod and ran into issues so after an hr I gave up and just did it - don’t worry, jump in and get it done!
  • May 4, 2021

    By MJ
    It works just fine with my Ricoh Theta 360 camera, and my android phone. The only issue I have is when I upload to the Zillow site, something changes the date. I did a 3d tour today, May 4. When I uploaded I couldn't find my tour, and it was listed under March 2021 toyrs. My phone system date is correct, and my app is recently updated. No idea why this happened.
  • Great when it works Mar 22, 2021

    By J77michael
    There are some bugs in the software which at times can make it difficult to use. A week later they will update the software and all is well again. Great all around when it works as it should.
  • Best way to efficiently view a home Mar 18, 2020

    By DavidG Photography
    Over the year this app has improved a great deal when it comes to creating a 3D tour of a home. It’s reasonably intuitive, and quick to set up.
  • Great but needs updates/new features Jun 7, 2020

    By aloval18
    The app is great but it needs a few new features to make it really useful. You should be able to update a tour after upload, or change the order of captures. You should also be able to customize the walkthrough, since the algorithms make mistakes on where each room should be relative to others.
  • Easy, but not user friendly Mar 31, 2021

    By JaneTerry
    They say arrows are to appear, but they never showed up in my footage. I waited for days … No place for me to get my questions answered. They say you have to start all over once you upload and click on FINISH, which is a bit unnerving. And they don’t tell you how to indulge tiny rooms …
  • Jun 6, 2021

    By Tammy Harwick
    Fun to use and a quick way to view a potential home
  • Crashing May 6, 2020

    By Yarro 77
    App keeps crashing- I’ve tried to delete and download and still won’t work
  • Good product Apr 7, 2020

    By OLNP
    I use the Zillow 360 app with the Theta S camera for real estate tours and it does a fair to good job depending on the paint colors in the home. If the home has dark colors the results will be fair and if light or white colors it will be good. If the kitchen cabinets look a slight orange ( which many do ) the results can be a garish orange color which you can’t change in the app. This brings me to my main negative point, there is absolutely no way to make needed adjustments in the app such as white balance which makes a huge difference in the final results. That and a battery that’s a little small. If you shoot mostly newer homes with brighter colors you will like this app with this camera.
  • Easy to Use Apr 15, 2020

    By The name James James bond
    This app makes it easy to do those 360 shots that really help listings. I used my I phone camera and did it free hand and it worked great. Don’t try to get crazy with perfection - I tried using a tripod and ran into issues so after an hr I gave up and just did it - don’t worry, jump in and get it done!
  • May 4, 2021

    By MJ
    It works just fine with my Ricoh Theta 360 camera, and my android phone. The only issue I have is when I upload to the Zillow site, something changes the date. I did a 3d tour today, May 4. When I uploaded I couldn't find my tour, and it was listed under March 2021 toyrs. My phone system date is correct, and my app is recently updated. No idea why this happened.
  • Great when it works Mar 22, 2021

    By J77michael
    There are some bugs in the software which at times can make it difficult to use. A week later they will update the software and all is well again. Great all around when it works as it should.
  • Best way to efficiently view a home Mar 18, 2020

    By DavidG Photography
    Over the year this app has improved a great deal when it comes to creating a 3D tour of a home. It’s reasonably intuitive, and quick to set up.
  • Great but needs updates/new features Jun 7, 2020

    By aloval18
    The app is great but it needs a few new features to make it really useful. You should be able to update a tour after upload, or change the order of captures. You should also be able to customize the walkthrough, since the algorithms make mistakes on where each room should be relative to others.
  • Easy, but not user friendly Mar 31, 2021

    By JaneTerry
    They say arrows are to appear, but they never showed up in my footage. I waited for days … No place for me to get my questions answered. They say you have to start all over once you upload and click on FINISH, which is a bit unnerving. And they don’t tell you how to indulge tiny rooms …
  • Jun 6, 2021

    By Tammy Harwick
    Fun to use and a quick way to view a potential home
  • Crashing May 6, 2020

    By Yarro 77
    App keeps crashing- I’ve tried to delete and download and still won’t work
  • Feb 25, 2021

    By Jorge Perez
    Best Tour app out there, fast and free 👍🏼
  • img Community

    When you learn the hard way Apr 15, 2021

    By Tiphlizs VP
    My iPhone died, and my. 3D Theta broke on one side.. So I end up buying a go pro since that was the only thing that the stores has offered for emergency use and adriod phone.. So now I am pretty much screwed because they never really stated LOUDLY that it does not work on PC phones!!! Now I see why my job refuse to use Zillow 3d... So now as a contractor I will say I don't use Zillow 3d.. they should be dismissed as trash!
  • Jul 19, 2021

    By Alex Simpson
    You guys really need to work on reliability. I prefer zillow to matterport by a long shot but every 2nd to 3rd tour has issues. Stops uploading ect. Build some redundancy in please. I'd even pay a subscription for a more reliable version
  • Jun 24, 2021

    By Foxton R
    Works without hitches RARELY. It always seems to find a way to not work somewhere in either the shooting, uploading, etc process. Messy updates and changes to the app making it more confusing or hard to find things. I never look forward to using it. I have heard similar feedback for many people I know using it.
  • They aren’t progressing Mar 21, 2020

    By MedicLamb
    This app was hard to deal with from the very beginning. It’s almost like they didn’t want to beta test before launching. Now those bugs are out, but here is why my rating is low... 1) I had to buy a used ipad because they don’t support Samsung even though Samsung is the most popular phone brand at 20% of the market and apple only at 14. 2) the user can’t edit paths when the tour is complete. Other apps allow me to edit the paths myself. Since Zillow doesn’t know where some rooms lead, you run into dead ends A LOT. 3) They aren’t improving these things, yet they also don’t allow you to embed 360 tours from other brands so you are stuck using a subpar app. 4) I have been using them since the start and had my “Zillow certification” status for 3 or 4 years. even though I am the same owner of a different company, I am forced to reapply for the cert again AND now instead of just uploading videos, they changed their rules to require 360 uploads. Why require something when people sometimes prefer not to use your app for it? The only reason I use this app is because about half of my agents want these tours on Zillow as well
  • Jul 2, 2021

    By James Glisson
    Just about one out of every three tours simply won't post straight away, often it takes multiple restarts of the app, deleting scans, changing the address and then back again... maybe it would be less frustrating if the app told you what was the problem, rather than "Sorry something went wrong" or "Sorry this tour can't be posted right now." Also, constantly causes the Theta to crash, or disconnects when standing right next to the camera.
  • Horrible. Won’t connect with listing Sep 7, 2020

    By Elvismeme
    The app is easy to use. Very easy. However, Zillow is more often than not unable to match the tour with the listing. Zero of the dozens of Zillow tours that I have uploaded have connected the way they are supposed to. Every single time I upload a Zillow tour, I have to contact Zillow support to have them assign the tour to the correct address. Even when I copy the address from the live listing, Zillow can’t automatically match it up the way it is supposed to. And, sometimes it takes several days and even up to a couple of weeks for support to match the tour to the listing. Email support with Zillow is next to nonexistent, so that makes linking these tours to the right listing almost impossible. Good luck because most of my clients now hate using Zillow because of this very reason.
  • Jun 22, 2021

    By Kevin riser
    More camera compatibility please. I don't use Ricoh 360 cameras... i use Insta 360 cameras.. specifically the One X and OneX 2. Please add support for these cameras as well, as they're highly rated and great cameras.
  • The latest update left me high and dry... May 22, 2020

    By gladiatormohaa
    Bought a new iPod touch 7th gen two days ago for use with Zillow and other equipment that has iOS requirements. When to do a couple of tours this morning and the app would not load. Uninstalled the reinstalled several times. Restarted several times to no avail. Had to have my wife bring me her iPad that was working with the ap. Double checked the requirements for the latest version and I was using iOS 12.4 and the Zillow app requirements say it only needs 12.2. In an effort I went ahead and updated my iOS to 13.5 which did finally fix my issue but left me high and dry in front a client. You should never put your photographers in that situation. You get only 1 star.
  • Apr 24, 2021

    By Emma Buck
    Android app is better in all ways then trying to use an ipad tablet for me except for some reason it'll randomly pause upload and refuse to unpause for 12 to 24 hours now matter what I do. It did not used to do this. It has done this for 2 listing so far. In real estate 12 hours is too long for this to be up in the air on if it's going to upload or not. I hate Apple and will never purchase their products. Make the android app better on upload and camera connection.
  • Broken Nov 19, 2020

    By Jacobthegreat66
    The app freezes trying to transfer scans from my Theta V to my iPhone or iPad. It’s the same issue with both devices. It will scan once, and then the second scan it will freeze. I’ll then have to restart the app, delete the failed scan, and then rescan it. Then the next scan will freeze and I’ll have to do it again. I’ve uninstalled and reinstalled the app on both my iPhone and iPad. I’ve restored my Theta V to factory default settings. The camera connects and works fine with Matterport and with the Theta app, it just freezes up with Zillow 3D.
  • img Community

    When you learn the hard way Apr 15, 2021

    By Tiphlizs VP
    My iPhone died, and my. 3D Theta broke on one side.. So I end up buying a go pro since that was the only thing that the stores has offered for emergency use and adriod phone.. So now I am pretty much screwed because they never really stated LOUDLY that it does not work on PC phones!!! Now I see why my job refuse to use Zillow 3d... So now as a contractor I will say I don't use Zillow 3d.. they should be dismissed as trash!

No reviews available

  • Easy to Use Apr 15, 2020

    By The name James James bond
    This app makes it easy to do those 360 shots that really help listings. I used my I phone camera and did it free hand and it worked great. Don’t try to get crazy with perfection - I tried using a tripod and ran into issues so after an hr I gave up and just did it - don’t worry, jump in and get it done!
  • Great when it works Mar 22, 2021

    By J77michael
    There are some bugs in the software which at times can make it difficult to use. A week later they will update the software and all is well again. Great all around when it works as it should.
  • Best way to efficiently view a home Mar 18, 2020

    By DavidG Photography
    Over the year this app has improved a great deal when it comes to creating a 3D tour of a home. It’s reasonably intuitive, and quick to set up.
  • Jun 6, 2021

    By Tammy Harwick
    Fun to use and a quick way to view a potential home
  • Crashing May 6, 2020

    By Yarro 77
    App keeps crashing- I’ve tried to delete and download and still won’t work
  • Feb 25, 2021

    By Jorge Perez
    Best Tour app out there, fast and free 👍🏼
  • Zillow Pro Mar 18, 2020

    By tfinkler13
    Love it. Very easy to use. Great value to customers! And it also helps you rank higher on Zillow!!!
  • Good product Apr 7, 2020

    By OLNP
    I use the Zillow 360 app with the Theta S camera for real estate tours and it does a fair to good job depending on the paint colors in the home. If the home has dark colors the results will be fair and if light or white colors it will be good. If the kitchen cabinets look a slight orange ( which many do ) the results can be a garish orange color which you can’t change in the app. This brings me to my main negative point, there is absolutely no way to make needed adjustments in the app such as white balance which makes a huge difference in the final results. That and a battery that’s a little small. If you shoot mostly newer homes with brighter colors you will like this app with this camera.
  • May 4, 2021

    By MJ
    It works just fine with my Ricoh Theta 360 camera, and my android phone. The only issue I have is when I upload to the Zillow site, something changes the date. I did a 3d tour today, May 4. When I uploaded I couldn't find my tour, and it was listed under March 2021 toyrs. My phone system date is correct, and my app is recently updated. No idea why this happened.
  • no outlink for other app May 8, 2020

    By luyaoj
    Good thing is: the listing on Zillow will have 3D logo which will distinguish out of other listing. Spend more time for one house. Hand is not enough, better with a handhold like dji osmo. I finally choose to use matterport as VR service provider.
  • Great app but... Feb 5, 2020

    By Jeffery 67
    This is a great app and it’s easy to us. However, it’s lacking any type of photo editing after the fact to brighten images or any kind of camera control to set for brighter images
  • Wonderful Walkthrough! Apr 16, 2021

    By HeliCLT
    The easiest way to allow a client to see a home without actually being there. More hits per property than many other marketing tools.
  • Great but needs updates/new features Jun 7, 2020

    By aloval18
    The app is great but it needs a few new features to make it really useful. You should be able to update a tour after upload, or change the order of captures. You should also be able to customize the walkthrough, since the algorithms make mistakes on where each room should be relative to others.
  • Easy, but not user friendly Mar 31, 2021

    By JaneTerry
    They say arrows are to appear, but they never showed up in my footage. I waited for days … No place for me to get my questions answered. They say you have to start all over once you upload and click on FINISH, which is a bit unnerving. And they don’t tell you how to indulge tiny rooms …
  • Jul 19, 2021

    By Alex Simpson
    You guys really need to work on reliability. I prefer zillow to matterport by a long shot but every 2nd to 3rd tour has issues. Stops uploading ect. Build some redundancy in please. I'd even pay a subscription for a more reliable version
  • They aren’t progressing Mar 21, 2020

    By MedicLamb
    This app was hard to deal with from the very beginning. It’s almost like they didn’t want to beta test before launching. Now those bugs are out, but here is why my rating is low... 1) I had to buy a used ipad because they don’t support Samsung even though Samsung is the most popular phone brand at 20% of the market and apple only at 14. 2) the user can’t edit paths when the tour is complete. Other apps allow me to edit the paths myself. Since Zillow doesn’t know where some rooms lead, you run into dead ends A LOT. 3) They aren’t improving these things, yet they also don’t allow you to embed 360 tours from other brands so you are stuck using a subpar app. 4) I have been using them since the start and had my “Zillow certification” status for 3 or 4 years. even though I am the same owner of a different company, I am forced to reapply for the cert again AND now instead of just uploading videos, they changed their rules to require 360 uploads. Why require something when people sometimes prefer not to use your app for it? The only reason I use this app is because about half of my agents want these tours on Zillow as well
  • Jun 22, 2021

    By Kevin riser
    More camera compatibility please. I don't use Ricoh 360 cameras... i use Insta 360 cameras.. specifically the One X and OneX 2. Please add support for these cameras as well, as they're highly rated and great cameras.
  • Apr 24, 2021

    By Emma Buck
    Android app is better in all ways then trying to use an ipad tablet for me except for some reason it'll randomly pause upload and refuse to unpause for 12 to 24 hours now matter what I do. It did not used to do this. It has done this for 2 listing so far. In real estate 12 hours is too long for this to be up in the air on if it's going to upload or not. I hate Apple and will never purchase their products. Make the android app better on upload and camera connection.
  • Feb 9, 2021

    By Paul Charrow
    Does not support Android for capturing photos. Want to use my Pixel 4a camera. App requires an iPhone or Ricoh Theta camera priced at $300+. Bonus star for what this app can become.
  • img Community

    When you learn the hard way Apr 15, 2021

    By Tiphlizs VP
    My iPhone died, and my. 3D Theta broke on one side.. So I end up buying a go pro since that was the only thing that the stores has offered for emergency use and adriod phone.. So now I am pretty much screwed because they never really stated LOUDLY that it does not work on PC phones!!! Now I see why my job refuse to use Zillow 3d... So now as a contractor I will say I don't use Zillow 3d.. they should be dismissed as trash!
  • Jun 24, 2021

    By Foxton R
    Works without hitches RARELY. It always seems to find a way to not work somewhere in either the shooting, uploading, etc process. Messy updates and changes to the app making it more confusing or hard to find things. I never look forward to using it. I have heard similar feedback for many people I know using it.
  • Jul 2, 2021

    By James Glisson
    Just about one out of every three tours simply won't post straight away, often it takes multiple restarts of the app, deleting scans, changing the address and then back again... maybe it would be less frustrating if the app told you what was the problem, rather than "Sorry something went wrong" or "Sorry this tour can't be posted right now." Also, constantly causes the Theta to crash, or disconnects when standing right next to the camera.
  • Horrible. Won’t connect with listing Sep 7, 2020

    By Elvismeme
    The app is easy to use. Very easy. However, Zillow is more often than not unable to match the tour with the listing. Zero of the dozens of Zillow tours that I have uploaded have connected the way they are supposed to. Every single time I upload a Zillow tour, I have to contact Zillow support to have them assign the tour to the correct address. Even when I copy the address from the live listing, Zillow can’t automatically match it up the way it is supposed to. And, sometimes it takes several days and even up to a couple of weeks for support to match the tour to the listing. Email support with Zillow is next to nonexistent, so that makes linking these tours to the right listing almost impossible. Good luck because most of my clients now hate using Zillow because of this very reason.
  • The latest update left me high and dry... May 22, 2020

    By gladiatormohaa
    Bought a new iPod touch 7th gen two days ago for use with Zillow and other equipment that has iOS requirements. When to do a couple of tours this morning and the app would not load. Uninstalled the reinstalled several times. Restarted several times to no avail. Had to have my wife bring me her iPad that was working with the ap. Double checked the requirements for the latest version and I was using iOS 12.4 and the Zillow app requirements say it only needs 12.2. In an effort I went ahead and updated my iOS to 13.5 which did finally fix my issue but left me high and dry in front a client. You should never put your photographers in that situation. You get only 1 star.
  • Broken Nov 19, 2020

    By Jacobthegreat66
    The app freezes trying to transfer scans from my Theta V to my iPhone or iPad. It’s the same issue with both devices. It will scan once, and then the second scan it will freeze. I’ll then have to restart the app, delete the failed scan, and then rescan it. Then the next scan will freeze and I’ll have to do it again. I’ve uninstalled and reinstalled the app on both my iPhone and iPad. I’ve restored my Theta V to factory default settings. The camera connects and works fine with Matterport and with the Theta app, it just freezes up with Zillow 3D.
  • May 14, 2021

    By Matthew Hunter Ourso Hobart
    I have used this app on 3 different devices. It works OK on my Mini ipad. Unfortunately on my to android devices it is completely frustrating. On my S20 5G phone the app will constantly crash to the home screen when fetching images. On my Samsung tablet it can be even more frustrating because the App will crash to home constantly and causes the 3-D camera to crash. Sometimes never fetching. Also the app works like the old IOS app and does not have the new features the current IOS app has.
  • 4.15 Broken Dec 1, 2020

    By Dana0804
    Update is broken - don’t update to this one. Wasted over an hour today trying to capture a home (and an hour’s worth of Ricoh Theta Z1 battery life... which is grueling for this business with limited battery). After capturing one pano, screen just stalls waiting for capture to send from Z1 to phone, loading loading loading...) Shut off phone, hard reset on 360 camera... nothing. Wish I could roll back to previous version. Property was over an hour from my office so getting the 3D Home boost is going to be a pain. Zillow - please fix asap!!
  • Mar 13, 2021

    By David Schor
    When downloading this app, one would expect the same feature-set as the iOS app - having the full capabilities of capturing a 3D tour on your phone and adding it to your listing. Instead, you get a limited-capability app that is totally useless for most people as it cannot actually be used to capture 3D tours like the iPhone app. Instead, you have to actually purchase an expensive 3D camera to use the android app. This app should be taken down until such time it can use the phone camera to work as most people expect it to. This is a real disappointment from Zillow.
  • Does not work with iPhone 11 Aug 25, 2020

    By avid wsj
    Tried for an hour to get this app to function as advertised after watching 4 different utube instructionals. Nothing worked in taking a pano using the app. Even called Zillow and got a voice message saying they would call me back. Still waiting to hear back from them. I even emailed an inquiry and have yet to get a response. This home marketing tool has very limited adoptions and use. Strategically it make amazing so much sense to use it but not if users can use easily and in fighting to get it to work. Very disappointed.!

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