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Zillow 3D Home Tours

Zillow 3D Home Tours

Zillow

Virtual tours for real estate

4.5 Ratings 2K+ Reviews 10K+ Downloads

Ratings & Reviews

4.5
2.0K+ Ratings
  1. 5
    76+%
  2. 4
    13+%
  3. 3
    5+%
  4. 2
    1+%
  5. 1
    5+%
Write a Review
  • Good product Apr 7, 2020

    By OLNP
    I use the Zillow 360 app with the Theta S camera for real estate tours and it does a fair to good job depending on the paint colors in the home. If the home has dark colors the results will be fair and if light or white colors it will be good. If the kitchen cabinets look a slight orange ( which many do ) the results can be a garish orange color which you can’t change in the app. This brings me to my main negative point, there is absolutely no way to make needed adjustments in the app such as white balance which makes a huge difference in the final results. That and a battery that’s a little small. If you shoot mostly newer homes with brighter colors you will like this app with this camera.
    more
  • Coming along, but useful Feb 2, 2020

    By O'Levis
    Using the app is pretty intuitive but there are a number of quirks that still need refining, like not being able to reposition the image orientation in post-production, having to set a timer if you walk too far away from a camera, and not always having the app recognize your location. The biggest one is not having control over which 360 images Zillow adds to the listing previews. Otherwise, feels like it’s getting better and is worth using!
    more
  • Dec 14, 2020

    By Kai Liu Visual
    Dark image solved by put timer on. The app must has issue. When I take pic use my ricoh z1. The image indoor always very dark. Not usable. It solved by use timer on. Now image get correct exposure. Very strange issue. And I really hope this app at least can give EV adjustment. So we can control the exposure somehow.
    more
  • Great when it works Mar 22, 2021

    By J77michael
    There are some bugs in the software which at times can make it difficult to use. A week later they will update the software and all is well again. Great all around when it works as it should.
  • Feb 25, 2021

    By Jorge Perez
    Best Tour app out there, fast and free 👍🏼
  • Mar 5, 2021

    By Craig Westerberg
    This is a complete JOKE! You have to purchase a separate 3D camera to make this work. Why wont Zillow allow a Matterport link in our listings that we now pay for! Matterport is a far superior and you can use an iPhone to record the 3d video Your response is NOT correct. Matterport links can only be added to listings on Zillow that have homes for sale, not for rent. We can not insert a Matterport link to our rental listings on Zillow. Please correct this!
    more
  • Feb 28, 2021

    By A.J. Katharopoulos
    Dependent on a single camera. How do you create a smartphone app that can't even use the smartphone's camera AT ALL? I mean, if you want to have a specialty camera, enable different functions or something ... But to make the app unable to use the built-in camera is downright brainless.
    more
  • They aren’t progressing Mar 21, 2020

    By MedicLamb
    This app was hard to deal with from the very beginning. It’s almost like they didn’t want to beta test before launching. Now those bugs are out, but here is why my rating is low... 1) I had to buy a used ipad because they don’t support Samsung even though Samsung is the most popular phone brand at 20% of the market and apple only at 14. 2) the user can’t edit paths when the tour is complete. Other apps allow me to edit the paths myself. Since Zillow doesn’t know where some rooms lead, you run into dead ends A LOT. 3) They aren’t improving these things, yet they also don’t allow you to embed 360 tours from other brands so you are stuck using a subpar app. 4) I have been using them since the start and had my “Zillow certification” status for 3 or 4 years. even though I am the same owner of a different company, I am forced to reapply for the cert again AND now instead of just uploading videos, they changed their rules to require 360 uploads. Why require something when people sometimes prefer not to use your app for it? The only reason I use this app is because about half of my agents want these tours on Zillow as well
    more
  • Feb 9, 2021

    By Paul Charrow
    Does not support Android for capturing photos. Want to use my Pixel 4a camera. App requires an iPhone or Ricoh Theta camera priced at $300+. Bonus star for what this app can become.
  • Horrible. Won’t connect with listing Sep 7, 2020

    By Elvismeme
    The app is easy to use. Very easy. However, Zillow is more often than not unable to match the tour with the listing. Zero of the dozens of Zillow tours that I have uploaded have connected the way they are supposed to. Every single time I upload a Zillow tour, I have to contact Zillow support to have them assign the tour to the correct address. Even when I copy the address from the live listing, Zillow can’t automatically match it up the way it is supposed to. And, sometimes it takes several days and even up to a couple of weeks for support to match the tour to the listing. Email support with Zillow is next to nonexistent, so that makes linking these tours to the right listing almost impossible. Good luck because most of my clients now hate using Zillow because of this very reason.
    more

No reviews available

  • Great when it works Mar 22, 2021

    By J77michael
    There are some bugs in the software which at times can make it difficult to use. A week later they will update the software and all is well again. Great all around when it works as it should.
  • Feb 25, 2021

    By Jorge Perez
    Best Tour app out there, fast and free 👍🏼
  • Best way to efficiently view a home Mar 18, 2020

    By DavidG Photography
    Over the year this app has improved a great deal when it comes to creating a 3D tour of a home. It’s reasonably intuitive, and quick to set up.
  • Nov 30, 2020

    By Terry Chercourt
    The Android version of this app works perfectly. Thanks to the Zillow team for finally adding Android to your program.
  • Crashing May 6, 2020

    By Yarro 77
    App keeps crashing- I’ve tried to delete and download and still won’t work
  • Good product Apr 7, 2020

    By OLNP
    I use the Zillow 360 app with the Theta S camera for real estate tours and it does a fair to good job depending on the paint colors in the home. If the home has dark colors the results will be fair and if light or white colors it will be good. If the kitchen cabinets look a slight orange ( which many do ) the results can be a garish orange color which you can’t change in the app. This brings me to my main negative point, there is absolutely no way to make needed adjustments in the app such as white balance which makes a huge difference in the final results. That and a battery that’s a little small. If you shoot mostly newer homes with brighter colors you will like this app with this camera.
    more
  • Coming along, but useful Feb 2, 2020

    By O'Levis
    Using the app is pretty intuitive but there are a number of quirks that still need refining, like not being able to reposition the image orientation in post-production, having to set a timer if you walk too far away from a camera, and not always having the app recognize your location. The biggest one is not having control over which 360 images Zillow adds to the listing previews. Otherwise, feels like it’s getting better and is worth using!
    more
  • Dec 14, 2020

    By Kai Liu Visual
    Dark image solved by put timer on. The app must has issue. When I take pic use my ricoh z1. The image indoor always very dark. Not usable. It solved by use timer on. Now image get correct exposure. Very strange issue. And I really hope this app at least can give EV adjustment. So we can control the exposure somehow.
    more
  • Dec 7, 2020

    By Emma Buck
    It is better on the android app in most ways except for it does sometimes disconnect really easily.
  • no outlink for other app May 8, 2020

    By luyaoj
    Good thing is: the listing on Zillow will have 3D logo which will distinguish out of other listing. Spend more time for one house. Hand is not enough, better with a handhold like dji osmo. I finally choose to use matterport as VR service provider.
    more
  • Nov 27, 2020

    By Carlos J Escobar
    It's brand new to Android!! I use this app all the time on company IPhone. I am happy It's here...but still not working properly. Very buggy.
  • Great but needs updates/new features Jun 7, 2020

    By aloval18
    The app is great but it needs a few new features to make it really useful. You should be able to update a tour after upload, or change the order of captures. You should also be able to customize the walkthrough, since the algorithms make mistakes on where each room should be relative to others.
    more
  • Easy, but not user friendly Mar 31, 2021

    By JaneTerry
    They say arrows are to appear, but they never showed up in my footage. I waited for days … No place for me to get my questions answered. They say you have to start all over once you upload and click on FINISH, which is a bit unnerving. And they don’t tell you how to indulge tiny rooms …
    more
  • Jan 11, 2021

    By Daisy Dearstreet
    I understand that you work hard for this app and you put a lot of effort into this. But, when I click to view a house it sends me to a link, whats the point of having an app if you send us to a link & it is really laggy and there is bad quality. Otherwise its pretty good.
    more
  • They aren’t progressing Mar 21, 2020

    By MedicLamb
    This app was hard to deal with from the very beginning. It’s almost like they didn’t want to beta test before launching. Now those bugs are out, but here is why my rating is low... 1) I had to buy a used ipad because they don’t support Samsung even though Samsung is the most popular phone brand at 20% of the market and apple only at 14. 2) the user can’t edit paths when the tour is complete. Other apps allow me to edit the paths myself. Since Zillow doesn’t know where some rooms lead, you run into dead ends A LOT. 3) They aren’t improving these things, yet they also don’t allow you to embed 360 tours from other brands so you are stuck using a subpar app. 4) I have been using them since the start and had my “Zillow certification” status for 3 or 4 years. even though I am the same owner of a different company, I am forced to reapply for the cert again AND now instead of just uploading videos, they changed their rules to require 360 uploads. Why require something when people sometimes prefer not to use your app for it? The only reason I use this app is because about half of my agents want these tours on Zillow as well
    more
  • Feb 9, 2021

    By Paul Charrow
    Does not support Android for capturing photos. Want to use my Pixel 4a camera. App requires an iPhone or Ricoh Theta camera priced at $300+. Bonus star for what this app can become.
  • Dec 4, 2020

    By Stephen Crow
    I have been using the OIS version of this app for about 8 months with good results. Apparently there are an update on the Apple version that broke the app, Zillow sent out an email stating they were hard at work to fix the problem and advised us to use the Android version if possible until the problem was solved. I downloaded it and noticed i was getting inconsistent results. Most interior photos were under exposed and not usable. But, when I put on the 3 second timer it worked
    more
  • Nov 16, 2020

    By Melanie Woodard
    Was expecting ability to use phone camera instead of being required to purchase a 3D cam. I believe iPhone doesn't require this. Never got to try it with my android.
  • Mar 5, 2021

    By Craig Westerberg
    This is a complete JOKE! You have to purchase a separate 3D camera to make this work. Why wont Zillow allow a Matterport link in our listings that we now pay for! Matterport is a far superior and you can use an iPhone to record the 3d video Your response is NOT correct. Matterport links can only be added to listings on Zillow that have homes for sale, not for rent. We can not insert a Matterport link to our rental listings on Zillow. Please correct this!
    more
  • Feb 28, 2021

    By A.J. Katharopoulos
    Dependent on a single camera. How do you create a smartphone app that can't even use the smartphone's camera AT ALL? I mean, if you want to have a specialty camera, enable different functions or something ... But to make the app unable to use the built-in camera is downright brainless.
    more
  • Horrible. Won’t connect with listing Sep 7, 2020

    By Elvismeme
    The app is easy to use. Very easy. However, Zillow is more often than not unable to match the tour with the listing. Zero of the dozens of Zillow tours that I have uploaded have connected the way they are supposed to. Every single time I upload a Zillow tour, I have to contact Zillow support to have them assign the tour to the correct address. Even when I copy the address from the live listing, Zillow can’t automatically match it up the way it is supposed to. And, sometimes it takes several days and even up to a couple of weeks for support to match the tour to the listing. Email support with Zillow is next to nonexistent, so that makes linking these tours to the right listing almost impossible. Good luck because most of my clients now hate using Zillow because of this very reason.
    more
  • Mar 15, 2021

    By Teri Brown
    App doesn't allow android camera...would love to use this app but with an android phone you have to buy a special additional camera. How frustrating
  • The latest update left me high and dry... May 22, 2020

    By gladiatormohaa
    Bought a new iPod touch 7th gen two days ago for use with Zillow and other equipment that has iOS requirements. When to do a couple of tours this morning and the app would not load. Uninstalled the reinstalled several times. Restarted several times to no avail. Had to have my wife bring me her iPad that was working with the ap. Double checked the requirements for the latest version and I was using iOS 12.4 and the Zillow app requirements say it only needs 12.2. In an effort I went ahead and updated my iOS to 13.5 which did finally fix my issue but left me high and dry in front a client. You should never put your photographers in that situation. You get only 1 star.
    more

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