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I enjoy this app - just one complaint!
Oct 28, 2017 I use a smart scale with this app and I love how fast the app syncs with the scale. It's always flawless. The only complaint I have (although I don't know if it's the scale or app issue), is the weight standard the app shows. Apparently if I'm 155lbs at 5'9", I'm obese. Not overweight. Obese. Then anything after that is just obese. For my height, 200lbs is obese. I really wish you would update the standards to the country the app is being used in (U.S. for me). I hope this is something you do as the app evolves.more -
Erase and re-download
Jan 11, 2019 Hadn’t used mine in 2 years. Tried the app that was on my new phone and it gave me some error about being logged in another phone. Deleted and reinstalled. Works perfectly for now. -
Fat content is wrong now with update!
Nov 28, 2017 Since I updated 2 days ago my fat % went from around 32% for 6 mo. to 49% for the past 2 days in one day can’t be. Don’t like this update at all. Calibration seems really off. Used to love this app, now I don’t know -
Great scale smth wrong with app
Mar 5, 2019 There’s smth wrong with the app since the update. I can’t log in at all, tried all options even cReating a new account but it never moves on the the next page. The app just doesn’t respond. Please fix ASAP. -
Works great! Great updates
Feb 9, 2017 I'm not sure why other people have so many issues but me and my wife have no issues whatsoever. We both use the same scale, we have two users and it detects which one of us is using the scale. You need to open the app, before using the scale, in order to get readings, this is a minor hassle. Also in the new update they added some additional indicators so you can have an idea of how you're doing compared to normal body parameters.more
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Keeps saying Bluetooth is not on
Mar 3, 2018 All of a sudden the app is telling me that my Bluetooth is turned off. My Bluetooth is definitely ON, and it was working fine 12 hours ago. I’ve tried restarting the app, turning my Bluetooth off and back on, still isn’t working. Something is wrong on the app’s end. So annoying.more -
It says I’m obese and shows a picture of....
Jun 4, 2020 It says i’m obese and shows a picture of a very large silhouette. I weight 146 pounds - and I’m 5’3” - I wear a size 7 in women’s pants. I know I’m not Obese. I’m 5 lbs away from my BMI.... so inaccurate! But if this wrong - I wonder how inaccurate all the other measurements are? Wish you guys would fix this.more -
What’s going on?
Jan 7, 2021 My scales are measuring in kg even though I have it set to lbs. No matter how many times I go in the app to try getting it to measure lbs on the scale, it continues to measure in kgs. Very annoying. I think it’s time to trash the scale and order a different brand.more -
Disappointed
Nov 3, 2017 The app updated and I lost all my data 😢 -
Keeps logging me out
May 20, 2020 Every time I sign in it says that someone is trying to login through another phone. I’ve been using it for months. Not sure why I’m getting this error message all of a sudden.
No reviews available
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Erase and re-download
Jan 11, 2019 Hadn’t used mine in 2 years. Tried the app that was on my new phone and it gave me some error about being logged in another phone. Deleted and reinstalled. Works perfectly for now. -
Works great! Great updates
Feb 9, 2017 I'm not sure why other people have so many issues but me and my wife have no issues whatsoever. We both use the same scale, we have two users and it detects which one of us is using the scale. You need to open the app, before using the scale, in order to get readings, this is a minor hassle. Also in the new update they added some additional indicators so you can have an idea of how you're doing compared to normal body parameters.more
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I enjoy this app - just one complaint!
Oct 28, 2017 I use a smart scale with this app and I love how fast the app syncs with the scale. It's always flawless. The only complaint I have (although I don't know if it's the scale or app issue), is the weight standard the app shows. Apparently if I'm 155lbs at 5'9", I'm obese. Not overweight. Obese. Then anything after that is just obese. For my height, 200lbs is obese. I really wish you would update the standards to the country the app is being used in (U.S. for me). I hope this is something you do as the app evolves.more
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Fat content is wrong now with update!
Nov 28, 2017 Since I updated 2 days ago my fat % went from around 32% for 6 mo. to 49% for the past 2 days in one day can’t be. Don’t like this update at all. Calibration seems really off. Used to love this app, now I don’t know -
Great scale smth wrong with app
Mar 5, 2019 There’s smth wrong with the app since the update. I can’t log in at all, tried all options even cReating a new account but it never moves on the the next page. The app just doesn’t respond. Please fix ASAP.
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Keeps saying Bluetooth is not on
Mar 3, 2018 All of a sudden the app is telling me that my Bluetooth is turned off. My Bluetooth is definitely ON, and it was working fine 12 hours ago. I’ve tried restarting the app, turning my Bluetooth off and back on, still isn’t working. Something is wrong on the app’s end. So annoying.more -
It says I’m obese and shows a picture of....
Jun 4, 2020 It says i’m obese and shows a picture of a very large silhouette. I weight 146 pounds - and I’m 5’3” - I wear a size 7 in women’s pants. I know I’m not Obese. I’m 5 lbs away from my BMI.... so inaccurate! But if this wrong - I wonder how inaccurate all the other measurements are? Wish you guys would fix this.more -
What’s going on?
Jan 7, 2021 My scales are measuring in kg even though I have it set to lbs. No matter how many times I go in the app to try getting it to measure lbs on the scale, it continues to measure in kgs. Very annoying. I think it’s time to trash the scale and order a different brand.more -
Disappointed
Nov 3, 2017 The app updated and I lost all my data 😢 -
Broken After Update
Mar 24, 2017 The app updated and now whenever I step on my scale the app crashes.
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Keeps logging me out
May 20, 2020 Every time I sign in it says that someone is trying to login through another phone. I’ve been using it for months. Not sure why I’m getting this error message all of a sudden. -
Latest update broke everything
May 20, 2020 When I login, it immediately logs me out saying I have another device logged in. I don’t. Please fix -
BMI change
Nov 9, 2017 The new update is bogus. I'm OBESE not "heavy set" You're pacifying the wrong audience with this change. I want to easily track where I am while losing weight. I don't need it sugar coated -
Two years & no fix
Jul 25, 2019 4 stars down to 1. Tracks bodyweight accurately. That’s it. Emailed multiple times for software updates and the body fat % has never been addressed. The body fat calculated is roughly 8%-9% higher than the EatSmart Precision scale, other handheld devices, or using a tape measure for waist & neck. All of the other measurements seem made up.more -
Issues
Oct 13, 2017 Product won't pair and no troubleshooting