About Xfinity
Xfinity
About Xfinity
Xfinity customers get all this, free:
• Everything you need to manage your account — pay your bill, view your plan details, change or upgrade your service, and more
• Xfinity Rewards. Join for free so you can enjoy special perks, unique experiences, and product benefits right in the app, just for being a customer.
• Tools to help you view and troubleshoot your Internet connection, get outage updates, and even restart your equipment
• An extra layer of security and help keep your personal information safe with sign-in alerts
Plus, customers who choose the xFi Gateway also unlock the powerful tools of xFi within the app:
• Access personalized tools and tips to help improve your WiFi performance
• Test the Internet speed reaching every connected device in your home
• Protect your devices and help keep loved ones safe and secure, with Advanced Security included
• Get peace of mind with parental controls included. Pause WiFi to any connected device, set family-safe browsing, device limits, and more.
• Enjoy ultimate control. Set up and personalize your WiFi, assign user profiles, and get help improving the performance of every connected device.
Getting started is simple. All you need is your Xfinity ID and the password you set up when you signed up for Xfinity Internet.
Need help signing in?
- If you don't have an Xfinity ID yet, create one here: xfinity.com/getstarted
- Look up your existing Xfinity ID: xfinity.com/id
- Or reset your Xfinity password: xfinity.com/password
Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at www.xfinity.com/privacy/manage-preference
Ratings & Reviews
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When I am connected everything is great
Oct 6, 2019 By 4jmoransI received a letter saying my current box as having problems ( I didn’t notice any- and it’s probably less than a year old), and that you were sending a new one. Well I got it and installed it per the instructions on the app- easy btw- it seemed to work. At first it looked like it was working, but the phone wouldn’t connect, and the internet light wasn’t on. Later on in the day we couldn’t connect our devices to the network, so I restarted it, and then reinstalled it. I reinstalled it again in the evening. The app told me it couldn’t connect to restart, so I just reinstalled it as a new device. The next day - no problem. Then around 5:30 the kids told me the internet wasn’t working. Sure enough the app wouldn’t connect. When I finally got to log in, I reinstalled again. So far, so good. I am hesitant to return the old box. Trouble shooting did not work during this process. I will go to the physical store this week. Maybe someone there has a solution. ☹️ more -
Jan 13, 2023 By Jay OApp is no longer usable after the January update. The app constantly crashes when a user attempts to it. Also, please bring back the ability for individuals to manually change their wireless channel as the automatic feature is inadequate and seems to place all routers on the same channel. Update on 13 JAN 22: Latest update resolved issues previously mentioned. more -
Getting connected to your own Apps like the apps that come with Xfinity streaming.
Dec 21, 2022 By MarcoReeneI think that all the apps that come with your package should be able to be presented on the TV without all the complications of codes and getting into this and that things that I don’t understand how to get into to get my free HBO I’m supposed to be having I also got billed for 99 for Paramont which was supposed to come with the programming that I and supposed to have in my package deal I don’t understand why I have to sign in for HBO when I have it free for 12 months with this package I have I don’t understand how to get into these things I don’t understand none of this and I can’t get no one to help me to connect the stuff without having to go into it every single time and put in codes I don’t know how to do. When I had someone come out to hook it up for me you would think that they would have already put in all the channels that are supposed to be in here that come with a package. This is very confusing for me I do not understand how to get to channel is it on supposed to get and it is impossible to get the connection because I don’t know what I’m doing and there’s no one online to help you do things like that they’ve all failed and I have tried so many times more -
Love the control but internet drops a lot
Aug 18, 2018 By KYgirlnGAWe love the control you have with the new xfinity app and WiFi. Being able to set time limits on specific devices or turn off a device is great. Also being able to see how much someone is on a device is a great feature. The problem is more with the internet itself. It drops for no apparent reason for a few minutes here and there and this seems to happen daily. Comcast says it’s when the system runs an update but it’s at different times of the day sometimes multiple times a day. We’ve purchased their pods to try to extend the WiFi throughout the house as they recommended. We even exchanged our router twice at their suggestion but nothing seems to help. The WiFi speed is phenomenal; we are able to have 6 devices connected at the same time with no problems other than when the WiFi decides to drop. It’s usually back up in 10 or 15 minutes but the drops are really frustrating when trying to be on a webinar for work and all of a sudden your internet drops!! more -
Jan 12, 2023 By Johnny Ridenour,jr.Decent ap,does what I need it to do. The problem is when you're done with it(because it switches to Xfinity WiFi)it keeps switching back and forth from your WiFi to Xfinity. So if you're playing a game or doing something it glitches out, messes up whatever you're doing. It notifies like every minute disconnected from Xfinity. Then does it again, and again,and again,again, ,etc,etc. Keep hooking up with Xfinity then disconnects and goes to your WiFi. Then connects and disconnects again. A pain! more -
Want more freedom on....
Apr 4, 2018 By Kryptonite7584I love the app. But I gave it three stars because it only lets you set the sleep time for pre-adjusted times. I’m not able to set my own sleep and wake times. Which would be very, very useful if I could. Like for example with the pre-adjusted time I have the Wi-Fi paused at 9:30pmand I can only have turned back on all the way up to 8:30am. I would like to be able to set my own sleep and wake time. Like for instance I have my children’s Wi-Fi paused at 9:30 PM and I would like to have it un-paused at 5:00pm the next day. Because my room is on the other side of the house so I have the Wi-Fi paused at 9:30pm to make sure my children are not getting on their games, phones etc. after I go to bed. In the mornings my children get up and go to school. Well sometimes I’m not always home when they get home from school. They know they are to do their homework before playing on the games, phones etc. but as anyone should know any teenager is not going to follow through on what they are supposed to do especially when a parent is not home to make sure they do as their told. That’s why I would like to be able to set the sleep and wake time as to what fits my lifestyle. more -
Assistance with new modem activation
Aug 15, 2019 By DoxiesusieAfter much disappointing WiFi service and speed in my home, it was suggested to swap in my modem at one of the Xfinity’s stores for another which I did yesterday afternoon. By evening, I did not have things right because nothing was working and now, no phone line active. I elected to “chat” for help (now 10pm) and was connected to a tech savvy person, Prathamesh. Thank goodness! What a kind and patient employee who started the process of getting me activated. After an hour, I lost Prathamesh from the several browser drops and had hoped it would get resolved. By the time I finished my evening, I went back to check the modem and I was fully up and running!!! I was thrilled and so grateful to Prathamesh for continuing on and completing the process for me! I commend and kudos to Comcast/Infinity for having such an outstanding and totally Customer Service oriented employee in your company! It has turned my opinion of the Customer Service Dept around. Because of Prathamesh, I will continue to be one of Comcast/Xfinity’s customers. Thank you, Cherie Alley more -
Regret having their service EBB department conduct to disabled persons
Nov 9, 2021 By BjkaufDefinitely none of this is showing up so I assume this will just die off. My bill was changed in Sept to cut out cable and someone put the double play on it and charged me for Tywin months. They would not go backs to when I officially called with my EBB number. It said Driving, ill call u back pending and I was told not to worry about it and they never applied it and it’s expired I was transferred more than 6 times hung up on and had 2 good reps but not able to help the EBB department saw their mistake and told me too bad. Told me they would not go vack and apply my benefit. Months went by and now they said to refill it out they never applied it so r told me it was still pending four months later they were uncooperative and I’m disgusted with being stuck with people who when I tell them I’m disabled treated me worse. Nobody would give any names or if without a threat of complaint and then no help at all. I’m so disgusted by the treatment I got from EBB department and supervisors I could just cry. I have been on the phone for hours and im just home from the hospital more -
Terrible app, by a terrible corporation!
Mar 31, 2021 By Sean Hannity Fox NewsWhere do I even start? We first got Xfinity years back for homeschooling, it was $10 a month for around 15Mbps. Very reasonable at the time, but the internet has changed, and obviously 15Mbps is nowhere near fast enough today. So a few years ago I upgraded to 50 Mbps, and was charged somewhere around $50 a month. Fine, the internet was fast enough for my needs. But 12 months later, the price doubled. So, I called and got a better deal. Again, 12 months later, price was bumped up. Same thing, except this time they forced me to sign up for a tv service I didn’t want or need in order to get a lower internet price, which ended up being more expensive than before. Now, for the problems with the app. First impressions after downloading it, VERY confusing. No clear way to set up a home, way too many options. This last month I went over 250 GB and was charged an extra $40. Absolutely ABSURD. Nowhere on the app or Xfinitys website is there a spot to see what device pushed me over. I usually never use more than 800GB in a month, but somehow this month I am pushing 1500 GB?! Xfinity is a greedy, corrupt, monopoly corporation that puts profits first. I live in a large city, and Xfinity and Satellite are the only two options. If Xfinity’s competitor from the county next to mine served our area, we would have no data limits and the price would be less than half of what Xfinity charges! SHAME ON ALL GREEDY CAPITALIST MONOPOLIES! more -
Uncaring company who broke our waterline and refuses to fix it
Oct 12, 2021 By Sad and StinkyComcast “upgraded” our lines and in the process ruined our internet experience and our lawn. We called and they came out in a day to fix it and found the upgrade had created issues. So they scheduled a tech to come work on the lines a day or two later. In the process they broke our waterline to our house and left. When we noticed it a few days later with soggy lawn and then a huge spout of water coming up, we called and they made a rocket to fix what they broke. Several days later now they refuse to call us back to actually do the work while my family lives with no water, backed up toilets, unbathed kids and parents, no ability to do laundry, cook or clean. We have been loyal customers for over a decade and even have our phones with them but now will be trying to ATT and Verizon since they have treated us like we do not matter. Uncaring when they break stuff but they will be there should your internet be down. Shameful service and I will be suing them in small claims court for damages and mental anguish. We have a 3 year old, a 7 year old and a active 14 year old who plays football and now has to go to school smelling like he slept he hasn’t showered in a month hurting his self confidence and image at school. This is the worst experience I have ever had from a company and will never use their services again. more
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When I am connected everything is great
Oct 6, 2019 By 4jmoransI received a letter saying my current box as having problems ( I didn’t notice any- and it’s probably less than a year old), and that you were sending a new one. Well I got it and installed it per the instructions on the app- easy btw- it seemed to work. At first it looked like it was working, but the phone wouldn’t connect, and the internet light wasn’t on. Later on in the day we couldn’t connect our devices to the network, so I restarted it, and then reinstalled it. I reinstalled it again in the evening. The app told me it couldn’t connect to restart, so I just reinstalled it as a new device. The next day - no problem. Then around 5:30 the kids told me the internet wasn’t working. Sure enough the app wouldn’t connect. When I finally got to log in, I reinstalled again. So far, so good. I am hesitant to return the old box. Trouble shooting did not work during this process. I will go to the physical store this week. Maybe someone there has a solution. ☹️ more -
Jan 13, 2023 By Jay OApp is no longer usable after the January update. The app constantly crashes when a user attempts to it. Also, please bring back the ability for individuals to manually change their wireless channel as the automatic feature is inadequate and seems to place all routers on the same channel. Update on 13 JAN 22: Latest update resolved issues previously mentioned. more -
Getting connected to your own Apps like the apps that come with Xfinity streaming.
Dec 21, 2022 By MarcoReeneI think that all the apps that come with your package should be able to be presented on the TV without all the complications of codes and getting into this and that things that I don’t understand how to get into to get my free HBO I’m supposed to be having I also got billed for 99 for Paramont which was supposed to come with the programming that I and supposed to have in my package deal I don’t understand why I have to sign in for HBO when I have it free for 12 months with this package I have I don’t understand how to get into these things I don’t understand none of this and I can’t get no one to help me to connect the stuff without having to go into it every single time and put in codes I don’t know how to do. When I had someone come out to hook it up for me you would think that they would have already put in all the channels that are supposed to be in here that come with a package. This is very confusing for me I do not understand how to get to channel is it on supposed to get and it is impossible to get the connection because I don’t know what I’m doing and there’s no one online to help you do things like that they’ve all failed and I have tried so many times more -
Love the control but internet drops a lot
Aug 18, 2018 By KYgirlnGAWe love the control you have with the new xfinity app and WiFi. Being able to set time limits on specific devices or turn off a device is great. Also being able to see how much someone is on a device is a great feature. The problem is more with the internet itself. It drops for no apparent reason for a few minutes here and there and this seems to happen daily. Comcast says it’s when the system runs an update but it’s at different times of the day sometimes multiple times a day. We’ve purchased their pods to try to extend the WiFi throughout the house as they recommended. We even exchanged our router twice at their suggestion but nothing seems to help. The WiFi speed is phenomenal; we are able to have 6 devices connected at the same time with no problems other than when the WiFi decides to drop. It’s usually back up in 10 or 15 minutes but the drops are really frustrating when trying to be on a webinar for work and all of a sudden your internet drops!! more -
Jan 12, 2023 By Johnny Ridenour,jr.Decent ap,does what I need it to do. The problem is when you're done with it(because it switches to Xfinity WiFi)it keeps switching back and forth from your WiFi to Xfinity. So if you're playing a game or doing something it glitches out, messes up whatever you're doing. It notifies like every minute disconnected from Xfinity. Then does it again, and again,and again,again, ,etc,etc. Keep hooking up with Xfinity then disconnects and goes to your WiFi. Then connects and disconnects again. A pain! more -
Want more freedom on....
Apr 4, 2018 By Kryptonite7584I love the app. But I gave it three stars because it only lets you set the sleep time for pre-adjusted times. I’m not able to set my own sleep and wake times. Which would be very, very useful if I could. Like for example with the pre-adjusted time I have the Wi-Fi paused at 9:30pmand I can only have turned back on all the way up to 8:30am. I would like to be able to set my own sleep and wake time. Like for instance I have my children’s Wi-Fi paused at 9:30 PM and I would like to have it un-paused at 5:00pm the next day. Because my room is on the other side of the house so I have the Wi-Fi paused at 9:30pm to make sure my children are not getting on their games, phones etc. after I go to bed. In the mornings my children get up and go to school. Well sometimes I’m not always home when they get home from school. They know they are to do their homework before playing on the games, phones etc. but as anyone should know any teenager is not going to follow through on what they are supposed to do especially when a parent is not home to make sure they do as their told. That’s why I would like to be able to set the sleep and wake time as to what fits my lifestyle. more -
Assistance with new modem activation
Aug 15, 2019 By DoxiesusieAfter much disappointing WiFi service and speed in my home, it was suggested to swap in my modem at one of the Xfinity’s stores for another which I did yesterday afternoon. By evening, I did not have things right because nothing was working and now, no phone line active. I elected to “chat” for help (now 10pm) and was connected to a tech savvy person, Prathamesh. Thank goodness! What a kind and patient employee who started the process of getting me activated. After an hour, I lost Prathamesh from the several browser drops and had hoped it would get resolved. By the time I finished my evening, I went back to check the modem and I was fully up and running!!! I was thrilled and so grateful to Prathamesh for continuing on and completing the process for me! I commend and kudos to Comcast/Infinity for having such an outstanding and totally Customer Service oriented employee in your company! It has turned my opinion of the Customer Service Dept around. Because of Prathamesh, I will continue to be one of Comcast/Xfinity’s customers. Thank you, Cherie Alley more -
Regret having their service EBB department conduct to disabled persons
Nov 9, 2021 By BjkaufDefinitely none of this is showing up so I assume this will just die off. My bill was changed in Sept to cut out cable and someone put the double play on it and charged me for Tywin months. They would not go backs to when I officially called with my EBB number. It said Driving, ill call u back pending and I was told not to worry about it and they never applied it and it’s expired I was transferred more than 6 times hung up on and had 2 good reps but not able to help the EBB department saw their mistake and told me too bad. Told me they would not go vack and apply my benefit. Months went by and now they said to refill it out they never applied it so r told me it was still pending four months later they were uncooperative and I’m disgusted with being stuck with people who when I tell them I’m disabled treated me worse. Nobody would give any names or if without a threat of complaint and then no help at all. I’m so disgusted by the treatment I got from EBB department and supervisors I could just cry. I have been on the phone for hours and im just home from the hospital more
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Terrible app, by a terrible corporation!
Mar 31, 2021 By Sean Hannity Fox NewsWhere do I even start? We first got Xfinity years back for homeschooling, it was $10 a month for around 15Mbps. Very reasonable at the time, but the internet has changed, and obviously 15Mbps is nowhere near fast enough today. So a few years ago I upgraded to 50 Mbps, and was charged somewhere around $50 a month. Fine, the internet was fast enough for my needs. But 12 months later, the price doubled. So, I called and got a better deal. Again, 12 months later, price was bumped up. Same thing, except this time they forced me to sign up for a tv service I didn’t want or need in order to get a lower internet price, which ended up being more expensive than before. Now, for the problems with the app. First impressions after downloading it, VERY confusing. No clear way to set up a home, way too many options. This last month I went over 250 GB and was charged an extra $40. Absolutely ABSURD. Nowhere on the app or Xfinitys website is there a spot to see what device pushed me over. I usually never use more than 800GB in a month, but somehow this month I am pushing 1500 GB?! Xfinity is a greedy, corrupt, monopoly corporation that puts profits first. I live in a large city, and Xfinity and Satellite are the only two options. If Xfinity’s competitor from the county next to mine served our area, we would have no data limits and the price would be less than half of what Xfinity charges! SHAME ON ALL GREEDY CAPITALIST MONOPOLIES! more -
Uncaring company who broke our waterline and refuses to fix it
Oct 12, 2021 By Sad and StinkyComcast “upgraded” our lines and in the process ruined our internet experience and our lawn. We called and they came out in a day to fix it and found the upgrade had created issues. So they scheduled a tech to come work on the lines a day or two later. In the process they broke our waterline to our house and left. When we noticed it a few days later with soggy lawn and then a huge spout of water coming up, we called and they made a rocket to fix what they broke. Several days later now they refuse to call us back to actually do the work while my family lives with no water, backed up toilets, unbathed kids and parents, no ability to do laundry, cook or clean. We have been loyal customers for over a decade and even have our phones with them but now will be trying to ATT and Verizon since they have treated us like we do not matter. Uncaring when they break stuff but they will be there should your internet be down. Shameful service and I will be suing them in small claims court for damages and mental anguish. We have a 3 year old, a 7 year old and a active 14 year old who plays football and now has to go to school smelling like he slept he hasn’t showered in a month hurting his self confidence and image at school. This is the worst experience I have ever had from a company and will never use their services again. more -
Jan 14, 2023 By Ryan KirschThis is the worst app ever created. More than 3/4 of times it is a white screen. When it does work you click on the link and bam another white screen. It is an absolute fail. Click on run tests on modem/gateway and it always fails and says try again. I think Xfinity should try again at creating an app that actually works and is useful. The UI is horrible as well. more -
Update messed up the app
Jun 3, 2022 By julia1996I rarely ever leave app reviews but I had to come on here to talk about how difficult using the app to pay bills has gotten. Before the random app update you were able to see your statement as soon as you logged in the app. Now the homepage doesn’t even include the bill. It’s on the overviews page which I guess is fine but viewing the electronic statement and previous statements is on a whole different page. Also You have to pay your billin the xfinity chat box which is so random and would be fine if it included a tab for payment activity or transaction history here as well but it doesn’t. You can only view (at least based on my knowledge) current and previous statements as well as any transaction history when you go to the account page. When you get to the account page there is no clear button or tab to get to the statements page, you just have to automatically know to hit your total balance. The app is used mainly to pay the bill and view the bill so why have the developers made it painstakingly hard to do both? I go through a goose chase through the app every month trying to figure out how to see my statement. This is the worst update I’ve ever seen done to an app. I’m not even certain when the update occurred but I know that every since it occurred using the app has been a terrible experience. more -
Jan 15, 2023 By Ryan NChat bot is frustrating. Features that all wifi routers have by default are locked and not configurable. Finding some features is unintuitive and you just have to go to every option to find what you are looking for. Help technicians will often give you false/wrong info eg: I was told the TV streaming box was mine for free, this is not true you will be charged for the remote and box when ending service. more -
Okay. Could be better. Please add a data usage feature.
Jul 25, 2019 By WiricijebrjebSo, this app is great for being able to change wi-fi settings in your xfinity modem/router. But, at times it seems like when I apply new settings things can get chaotic. Such as the wifi restarting itself and the settings not applying. Now my biggest complaint is within the app you can see how much "usage" everyone has been doing on the internet. Now when I say usage I mean, how much time everyones spent using the internet. I'd much rather be able to see just how much data everyone has been using or how much each device is using in data because of Comcasts new 1000 gigabyte internet plans. Going over the 1000 gigs you have to pay an extra $10 for another 50 gigabytes. So instead of knowing how much everyone's using the internet, you get to see the amount of "usage" or who's been using the internet more which doesn't help because someone could just be we surfing but be on the longest and show up as the one who's using the internet the most. So please, PLEASE, add a feature that allows you to see just how much each person or each device on your network is using so you can keep track of who's using to much data and so you don't go over your restricting 1000gb bandwidth limit and charge your loyal customers more. But Comcast/xfinity usually only seems to be about the money these days. more -
Jan 8, 2023 By Chad FaulknerA very inconsistent experience. One day everything loads up quickly, and the next, it's just a white screen. I recently had crashes every time I opened the app until I force closed, cleared cache, and cleared data so I could start over fresh. Now when I try and look at usage data by profile it's just a white screen. Very disappointed coming from a company that owns a movie studio, theme parks, and is such a large internet provider. more -
Jan 9, 2023 By Tania DavisThe app has never just ran smoothly. I've figured out that you definitely have to close out the app and not just go back into it each time (I have an Android, Galaxy Note 20 Ultra) but since the last Android update and the newest app update it will not open at all. I even got a notification from my phone telling me to put the app into deep sleep mode to keep my phone running smoothly due to the app crashing. I can't access my cameras from my phone while I'm away and that is very upsetting. more -
Can’t access any of the main menu features on the app
Sep 9, 2020 By pookalIt’s very irritating that the app refuses to exit out of the virtual chat when I open it. I’ve been having connectivity issues with my WiFi and xfinity isn’t able to do a thing every time I call. They make it virtually impossible to talk to an actual representative and when you’re finally able to get in touch with someone they blame it on a local power outage and they give you a time frame when it should come back up. Mind you that I was told 4 different time frames each time I was able to “chat” with someone and that I would receive a text and call for when the internet would come back up. It’s been almost 2 days since my internet has apparently been down with a supposed timeframe that it would be up by the end of the first day and no such text has arrived. The only way I have somewhat of a connection is if I restart the gateway from xFi app. It gives me internet for a few hours give or take before I have to do it again. However when I click on the app to restart the gateway, I can’t access the main menu or any settings on the app because when I open it, it forces me to either activate a new gateway ,speak with the virtual robot, or sign out. There’s no way for me to exit out of these options. Please fix this issue at least because you can’t even resolve an internet issue. more -
Jan 9, 2023 By S. G.Unable to even open app. I don't know how long the app has been having issues. I only realized the app has crashed while trying to remove an unknown device which suddenly connected to my network. It appears the app is the only platform in which I can view and remove connected devices. So not only does this app not work, it's the only means to potentially boot off an unknown user from my secured network. more
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No reviews available
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Love the control but internet drops a lot
Aug 18, 2018 By KYgirlnGAWe love the control you have with the new xfinity app and WiFi. Being able to set time limits on specific devices or turn off a device is great. Also being able to see how much someone is on a device is a great feature. The problem is more with the internet itself. It drops for no apparent reason for a few minutes here and there and this seems to happen daily. Comcast says it’s when the system runs an update but it’s at different times of the day sometimes multiple times a day. We’ve purchased their pods to try to extend the WiFi throughout the house as they recommended. We even exchanged our router twice at their suggestion but nothing seems to help. The WiFi speed is phenomenal; we are able to have 6 devices connected at the same time with no problems other than when the WiFi decides to drop. It’s usually back up in 10 or 15 minutes but the drops are really frustrating when trying to be on a webinar for work and all of a sudden your internet drops!! more -
Assistance with new modem activation
Aug 15, 2019 By DoxiesusieAfter much disappointing WiFi service and speed in my home, it was suggested to swap in my modem at one of the Xfinity’s stores for another which I did yesterday afternoon. By evening, I did not have things right because nothing was working and now, no phone line active. I elected to “chat” for help (now 10pm) and was connected to a tech savvy person, Prathamesh. Thank goodness! What a kind and patient employee who started the process of getting me activated. After an hour, I lost Prathamesh from the several browser drops and had hoped it would get resolved. By the time I finished my evening, I went back to check the modem and I was fully up and running!!! I was thrilled and so grateful to Prathamesh for continuing on and completing the process for me! I commend and kudos to Comcast/Infinity for having such an outstanding and totally Customer Service oriented employee in your company! It has turned my opinion of the Customer Service Dept around. Because of Prathamesh, I will continue to be one of Comcast/Xfinity’s customers. Thank you, Cherie Alley more
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When I am connected everything is great
Oct 6, 2019 By 4jmoransI received a letter saying my current box as having problems ( I didn’t notice any- and it’s probably less than a year old), and that you were sending a new one. Well I got it and installed it per the instructions on the app- easy btw- it seemed to work. At first it looked like it was working, but the phone wouldn’t connect, and the internet light wasn’t on. Later on in the day we couldn’t connect our devices to the network, so I restarted it, and then reinstalled it. I reinstalled it again in the evening. The app told me it couldn’t connect to restart, so I just reinstalled it as a new device. The next day - no problem. Then around 5:30 the kids told me the internet wasn’t working. Sure enough the app wouldn’t connect. When I finally got to log in, I reinstalled again. So far, so good. I am hesitant to return the old box. Trouble shooting did not work during this process. I will go to the physical store this week. Maybe someone there has a solution. ☹️ more -
Jan 13, 2023 By Jay OApp is no longer usable after the January update. The app constantly crashes when a user attempts to it. Also, please bring back the ability for individuals to manually change their wireless channel as the automatic feature is inadequate and seems to place all routers on the same channel. Update on 13 JAN 22: Latest update resolved issues previously mentioned. more
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Getting connected to your own Apps like the apps that come with Xfinity streaming.
Dec 21, 2022 By MarcoReeneI think that all the apps that come with your package should be able to be presented on the TV without all the complications of codes and getting into this and that things that I don’t understand how to get into to get my free HBO I’m supposed to be having I also got billed for 99 for Paramont which was supposed to come with the programming that I and supposed to have in my package deal I don’t understand why I have to sign in for HBO when I have it free for 12 months with this package I have I don’t understand how to get into these things I don’t understand none of this and I can’t get no one to help me to connect the stuff without having to go into it every single time and put in codes I don’t know how to do. When I had someone come out to hook it up for me you would think that they would have already put in all the channels that are supposed to be in here that come with a package. This is very confusing for me I do not understand how to get to channel is it on supposed to get and it is impossible to get the connection because I don’t know what I’m doing and there’s no one online to help you do things like that they’ve all failed and I have tried so many times more -
Jan 12, 2023 By Johnny Ridenour,jr.Decent ap,does what I need it to do. The problem is when you're done with it(because it switches to Xfinity WiFi)it keeps switching back and forth from your WiFi to Xfinity. So if you're playing a game or doing something it glitches out, messes up whatever you're doing. It notifies like every minute disconnected from Xfinity. Then does it again, and again,and again,again, ,etc,etc. Keep hooking up with Xfinity then disconnects and goes to your WiFi. Then connects and disconnects again. A pain! more -
Want more freedom on....
Apr 4, 2018 By Kryptonite7584I love the app. But I gave it three stars because it only lets you set the sleep time for pre-adjusted times. I’m not able to set my own sleep and wake times. Which would be very, very useful if I could. Like for example with the pre-adjusted time I have the Wi-Fi paused at 9:30pmand I can only have turned back on all the way up to 8:30am. I would like to be able to set my own sleep and wake time. Like for instance I have my children’s Wi-Fi paused at 9:30 PM and I would like to have it un-paused at 5:00pm the next day. Because my room is on the other side of the house so I have the Wi-Fi paused at 9:30pm to make sure my children are not getting on their games, phones etc. after I go to bed. In the mornings my children get up and go to school. Well sometimes I’m not always home when they get home from school. They know they are to do their homework before playing on the games, phones etc. but as anyone should know any teenager is not going to follow through on what they are supposed to do especially when a parent is not home to make sure they do as their told. That’s why I would like to be able to set the sleep and wake time as to what fits my lifestyle. more -
Regret having their service EBB department conduct to disabled persons
Nov 9, 2021 By BjkaufDefinitely none of this is showing up so I assume this will just die off. My bill was changed in Sept to cut out cable and someone put the double play on it and charged me for Tywin months. They would not go backs to when I officially called with my EBB number. It said Driving, ill call u back pending and I was told not to worry about it and they never applied it and it’s expired I was transferred more than 6 times hung up on and had 2 good reps but not able to help the EBB department saw their mistake and told me too bad. Told me they would not go vack and apply my benefit. Months went by and now they said to refill it out they never applied it so r told me it was still pending four months later they were uncooperative and I’m disgusted with being stuck with people who when I tell them I’m disabled treated me worse. Nobody would give any names or if without a threat of complaint and then no help at all. I’m so disgusted by the treatment I got from EBB department and supervisors I could just cry. I have been on the phone for hours and im just home from the hospital more
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Jan 15, 2023 By Ryan NChat bot is frustrating. Features that all wifi routers have by default are locked and not configurable. Finding some features is unintuitive and you just have to go to every option to find what you are looking for. Help technicians will often give you false/wrong info eg: I was told the TV streaming box was mine for free, this is not true you will be charged for the remote and box when ending service. more -
Okay. Could be better. Please add a data usage feature.
Jul 25, 2019 By WiricijebrjebSo, this app is great for being able to change wi-fi settings in your xfinity modem/router. But, at times it seems like when I apply new settings things can get chaotic. Such as the wifi restarting itself and the settings not applying. Now my biggest complaint is within the app you can see how much "usage" everyone has been doing on the internet. Now when I say usage I mean, how much time everyones spent using the internet. I'd much rather be able to see just how much data everyone has been using or how much each device is using in data because of Comcasts new 1000 gigabyte internet plans. Going over the 1000 gigs you have to pay an extra $10 for another 50 gigabytes. So instead of knowing how much everyone's using the internet, you get to see the amount of "usage" or who's been using the internet more which doesn't help because someone could just be we surfing but be on the longest and show up as the one who's using the internet the most. So please, PLEASE, add a feature that allows you to see just how much each person or each device on your network is using so you can keep track of who's using to much data and so you don't go over your restricting 1000gb bandwidth limit and charge your loyal customers more. But Comcast/xfinity usually only seems to be about the money these days. more -
Jan 9, 2023 By Tania DavisThe app has never just ran smoothly. I've figured out that you definitely have to close out the app and not just go back into it each time (I have an Android, Galaxy Note 20 Ultra) but since the last Android update and the newest app update it will not open at all. I even got a notification from my phone telling me to put the app into deep sleep mode to keep my phone running smoothly due to the app crashing. I can't access my cameras from my phone while I'm away and that is very upsetting. more -
Update from me on xfinity internet and phone service!
Nov 4, 2022 By ang197119Aside from the inability to reach a customer service agent that is human For help which I wrote a prior review on, In approximately July or August when trying to lower my bill for Internet I was tricked into believing it would lower my Internet bill if I added a phone line. Bad on me for believing them they lie consistently. I knew better but did it anyway. Now I pay not just once a month but 2 to 3 times a month anywhere between $30 and $109 currently due! It confuses me why and what I am being charged for and why it’s not just once a month anymore, I understand I added a phone but every other week I receive a threatening text saying they’re going to shut off or slow down my Internet if I don’t pay more money. this last bill for a total of $109 I did not have the ability to pay until a week later, by some miracle I was able to reach a human being for customer service they allowed me to have my Internet turned back on and set it up for me to pay a week later. I appreciate that but I’m tired of the threats and bills thru texts that I receive 2 to 3 times a month. it’s confusing I don’t like it. I do not recommend you sign up with Xfinity for the above reasons more -
Could be so much better
Sep 27, 2022 By Rclark9280This app has room for much improvement! 1. I checked connected devices and found my security hub was connected to wifi. Using my security app, I found it was not! Don’t you have dynamic functionality and just not store previous connected devices? 2. This is the biggest problem. When modem firmware is updated I can tell because I am unable to establish good connection to Netflix directly from my tv. I use the app to test and restart the modem and I still have a problem connecting to Netflix directly! I try again. No improvement. I power cycle the modem and it allows good connection to Netflix! Why is that? I think it’s because some modem firmware updates directly affect network functionality. I strongly suggest that the app notify the user when power cycle is recommended, or better yet prepare to power cycle using the app! When I want to watch a movie, it ducks spending a half hour or more didfling with the app and modem . I usually give up. Yesterday I checked connectivity to Netflix and fixed it hours before I wanted to use it. I’ve been a good customer for 30 years or more. It almost seems that the more sophisticated things become, the less common sense is used. more -
Jan 13, 2023 By Dorthea LemonLike other reviewers are saying, the app won't open on my device anymore and that's a real problem since I have schedules set up for certain devices and locks on some devices through the app. It's been quite a few days now. Even when the app was working it often had trouble loading. Hopefully it gets fixed soon and works correctly when it is. more -
Jan 11, 2023 By W. J. R. (Saltlake Seattleite)Look, Xfinity has to have a website any how. It worked, and it worked well for what it did, it could have been better but instead the option was to go to worse. The app, currently, keeps stopping. I have no way of checking to find out which specific device is using the most data any more (WHY NOT?!?!), this is vital so I can tell if a device went rogue. Navigation is still awkward and again, far less functionality than the website used to. more
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Terrible app, by a terrible corporation!
Mar 31, 2021 By Sean Hannity Fox NewsWhere do I even start? We first got Xfinity years back for homeschooling, it was $10 a month for around 15Mbps. Very reasonable at the time, but the internet has changed, and obviously 15Mbps is nowhere near fast enough today. So a few years ago I upgraded to 50 Mbps, and was charged somewhere around $50 a month. Fine, the internet was fast enough for my needs. But 12 months later, the price doubled. So, I called and got a better deal. Again, 12 months later, price was bumped up. Same thing, except this time they forced me to sign up for a tv service I didn’t want or need in order to get a lower internet price, which ended up being more expensive than before. Now, for the problems with the app. First impressions after downloading it, VERY confusing. No clear way to set up a home, way too many options. This last month I went over 250 GB and was charged an extra $40. Absolutely ABSURD. Nowhere on the app or Xfinitys website is there a spot to see what device pushed me over. I usually never use more than 800GB in a month, but somehow this month I am pushing 1500 GB?! Xfinity is a greedy, corrupt, monopoly corporation that puts profits first. I live in a large city, and Xfinity and Satellite are the only two options. If Xfinity’s competitor from the county next to mine served our area, we would have no data limits and the price would be less than half of what Xfinity charges! SHAME ON ALL GREEDY CAPITALIST MONOPOLIES! more -
Uncaring company who broke our waterline and refuses to fix it
Oct 12, 2021 By Sad and StinkyComcast “upgraded” our lines and in the process ruined our internet experience and our lawn. We called and they came out in a day to fix it and found the upgrade had created issues. So they scheduled a tech to come work on the lines a day or two later. In the process they broke our waterline to our house and left. When we noticed it a few days later with soggy lawn and then a huge spout of water coming up, we called and they made a rocket to fix what they broke. Several days later now they refuse to call us back to actually do the work while my family lives with no water, backed up toilets, unbathed kids and parents, no ability to do laundry, cook or clean. We have been loyal customers for over a decade and even have our phones with them but now will be trying to ATT and Verizon since they have treated us like we do not matter. Uncaring when they break stuff but they will be there should your internet be down. Shameful service and I will be suing them in small claims court for damages and mental anguish. We have a 3 year old, a 7 year old and a active 14 year old who plays football and now has to go to school smelling like he slept he hasn’t showered in a month hurting his self confidence and image at school. This is the worst experience I have ever had from a company and will never use their services again. more -
Jan 14, 2023 By Ryan KirschThis is the worst app ever created. More than 3/4 of times it is a white screen. When it does work you click on the link and bam another white screen. It is an absolute fail. Click on run tests on modem/gateway and it always fails and says try again. I think Xfinity should try again at creating an app that actually works and is useful. The UI is horrible as well. more -
Update messed up the app
Jun 3, 2022 By julia1996I rarely ever leave app reviews but I had to come on here to talk about how difficult using the app to pay bills has gotten. Before the random app update you were able to see your statement as soon as you logged in the app. Now the homepage doesn’t even include the bill. It’s on the overviews page which I guess is fine but viewing the electronic statement and previous statements is on a whole different page. Also You have to pay your billin the xfinity chat box which is so random and would be fine if it included a tab for payment activity or transaction history here as well but it doesn’t. You can only view (at least based on my knowledge) current and previous statements as well as any transaction history when you go to the account page. When you get to the account page there is no clear button or tab to get to the statements page, you just have to automatically know to hit your total balance. The app is used mainly to pay the bill and view the bill so why have the developers made it painstakingly hard to do both? I go through a goose chase through the app every month trying to figure out how to see my statement. This is the worst update I’ve ever seen done to an app. I’m not even certain when the update occurred but I know that every since it occurred using the app has been a terrible experience. more -
Jan 8, 2023 By Chad FaulknerA very inconsistent experience. One day everything loads up quickly, and the next, it's just a white screen. I recently had crashes every time I opened the app until I force closed, cleared cache, and cleared data so I could start over fresh. Now when I try and look at usage data by profile it's just a white screen. Very disappointed coming from a company that owns a movie studio, theme parks, and is such a large internet provider. more -
Can’t access any of the main menu features on the app
Sep 9, 2020 By pookalIt’s very irritating that the app refuses to exit out of the virtual chat when I open it. I’ve been having connectivity issues with my WiFi and xfinity isn’t able to do a thing every time I call. They make it virtually impossible to talk to an actual representative and when you’re finally able to get in touch with someone they blame it on a local power outage and they give you a time frame when it should come back up. Mind you that I was told 4 different time frames each time I was able to “chat” with someone and that I would receive a text and call for when the internet would come back up. It’s been almost 2 days since my internet has apparently been down with a supposed timeframe that it would be up by the end of the first day and no such text has arrived. The only way I have somewhat of a connection is if I restart the gateway from xFi app. It gives me internet for a few hours give or take before I have to do it again. However when I click on the app to restart the gateway, I can’t access the main menu or any settings on the app because when I open it, it forces me to either activate a new gateway ,speak with the virtual robot, or sign out. There’s no way for me to exit out of these options. Please fix this issue at least because you can’t even resolve an internet issue. more -
Jan 9, 2023 By S. G.Unable to even open app. I don't know how long the app has been having issues. I only realized the app has crashed while trying to remove an unknown device which suddenly connected to my network. It appears the app is the only platform in which I can view and remove connected devices. So not only does this app not work, it's the only means to potentially boot off an unknown user from my secured network. more -
Jan 10, 2023 By Jason IngrahamThe app is useless when there's an Internet issue. If you're connected to wi-fi when your gateway is down, the app won't connect at all. If you disconnect from wi-fi, the app runs, and tells you your internet is fine. It is absolute garbage for troubleshooting. Edit 01/09/23 Now it just constantly crashes. They made it even more useless. more -
Slowest App in Existence!!
Feb 19, 2022 By OnthefarshoreIf I could give this app negative 5 stars, I would. One would think that an internet service provider would have one of the fastest, sleekest apps in existence. They would be wrong, however. This is by far the slowest, worst, most intolerable app I have ever attempted to use. It even puts their obnoxious voice attendant to shame, and that’s nearly impossible to do. Xfinity certainly blew everyone out of the water with the worst costumer service and voice attendant to date, but they truly surpassed everyone for the worst app ever created. I can’t help but wonder if the irony of Xfinity, an internet service provider, having the slowest app on the planet is lost on them. If I had to bet money on it, my guess is they just really could not care less about their customer experience (and I pay over $200 a month to use this garbage). This app is truly a pathetic experience I would not wish on my worst enemy. User beware and be prepared for a frustrating, tortuous app experience that will have you wanting to delete it as soon as you try it. I could never recommend this app to anyone but the Xfinity app creators and their CEOs. If they had to use the worst app on the planet on a daily basis, we would not have to. Of that I am certain. Don’t do it. You will regret it immediately. I give it -5 stars. more -
Jan 10, 2023 By Ron PawloskiUpdate: having issues even opening this app. My wife and I have it on our phones and neither one of us can get it working. This app originally worked good but it currently doesn't allow you to select times to turn off the wifi for bed time. A clock will appear, you select the time and the only 2 options you get after that is either clear or cancel. There is no button "enter" button. Also having issues with contacting anyone for help with this. more
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Xfinity
Release Notes
4.25.0.20230112182248
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
This update introduces Security — a new destination that expands the capabilities formerly found under Home and lets you control online security and device protection alongside your Xfinity cameras and smart home devices. This update also eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
This update enables Multi-Factor Authentication (MFA) to improve account security. MFA provides an extra layer of security to help keep your personal information safe. Register your Xfinity app to approve sign-in requests, and manage your account recovery options and other security settings all in one place.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving. This update makes it easier to view your bill, make payments, and review or change your plan details — all directly in the app.
The Xfinity app is now the easiest way to manage your Xfinity experience
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving. This update makes it easier to view your bill, make payments, and review or change your plan details — all directly in the app.
We’re always improving. This update makes it easier to view your bill, make payments, and review or change your plan details — all directly in the app.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We're always improving.
With this update, you can now use the app to activate your Xfinity Flex 4K streaming TV box.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We're always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We've introduced better ways to stay connected and to control your home.
You can now find Network and Devices in the all new Connect tab. Visit the new Home tab to control your smart devices and see what else works with Xfinity
We're always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We're always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving. This update eliminates bugs and reduces errors to give you the best experience.
We're always improving
This update eliminates bugs and reduces errors to give you the best experience.
We're always improving
This update eliminates bugs and reduces errors to give you the best experience.
We're always improving
This update eliminates bugs and reduces errors to give you the best experience.
Keeping you connected
We've made several changes to make it easier for you to access troubleshooting tools and account information, including easier access to the Xfinity Assistant.
We’re always improving
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving
This update eliminates bugs and reduces errors to give you the best experience
xFi is now in Spanish
The xFi app will automatically use your phone or tablet’s preferred language settings, which now includes Spanish. If you haven’t selected Spanish as your preferred language, the app will continue to be in English.
Improved performance, now and later.
We've swept bugs to reduce errors and prepare for upcoming enhancements. Stay tuned for more updates bringing exciting new features.
Updates to our Gateway and Pods Activations
• We've updated images and added new setup guidance to the Pods activation flow
• For customers upgrading or replacing a gateway, you'll have improved instructions in the activation flow
Introducing Downtime Schedules
We now offer more flexible and granular scheduling capabilities for pausing WiFi access for profiles. You can now set up to 30 schedules and customize to any time and day of the week.
Improved performance, now and later. We've swept bugs to reduce errors and prepare for upcoming enhancements. Stay tuned for more updates bringing exciting new features.
Improved performance, now and later.
We’ve swept bugs to reduce errors and prepare for upcoming enhancements. Stay tuned for more updates bringing exciting new features.
Summer is here, and so is our next new feature!
Time for your family to spend more time outside? Our Active Time Limit now offers the ability to pause a profile automatically once its daily limit is reached.
Summer is here, and so is our next new feature!
Time for your family to spend more time outside? Our Active Time Limit now offers the ability to pause a profile automatically once its daily limit is reached.
Summer is here, and so is our next new feature!
Time for your family to spend more time outside? Our Active Time Limit now offers the ability to pause a profile automatically once its daily limit is reached.
Summer is here, and so is our next new feature!
Time for your family to spend more time outside? Our Active Time Limit now offers the ability to pause a profile automatically once its daily limit is reached.
Summer improvements and enhancements
We’re helping you make the most of your time this summer. We’ve decreased the amount of time it takes to sign into xFi and added an Active Time limit feature that automatically pauses a device once the time limit is reached.
Summer improvements and enhancements
We’re helping you make the most of your time this summer. We’ve decreased the amount of time it takes to sign into xFi and added an Active Time limit feature that automatically pauses a device once the time limit is reached.
Improved performance, now and later.
• We’ve swept bugs to reduce errors and prepare for upcoming enhancements. Stay tuned for more updates bringing exciting new features.
Summer improvements and enhancements
We’re helping you make the most of your time this summer. We’ve decreased the amount of time it takes to sign into xFi and added an Active Time limit feature that automatically pauses a device once the time limit is reached.
Improved performance, now and later.
• We’ve swept bugs to reduce errors and prepare for upcoming enhancements. Stay tuned for more updates bringing exciting new features.
Improved performance now, more features coming soon.
• We corrected bugs and errors to fine-tune the app for upcoming enhancements. Be sure to check for updates as exciting new features are on the way.
The Tips You Need, When You Need Them
Be on the lookout for our new, personalized “Just for You” section. When we have recommendations to improve your xFi experience, you’ll see them pop up here in real time.
Improved performance, now and later.
We’ve swept bugs to reduce errors and prepare for upcoming enhancements. Stay tuned for more updates bringing exciting new features.
Stay tuned for new features and enhancements coming soon. In the meantime, we've swept a few bugs to improve overall performance.
Stay tuned for new features and enhancements coming soon. In the meantime, we've swept a few bugs to improve overall performance.
We’ve made a few updates and have a new addition, too. Here’s what’s new for you:
• Introducing the Xfinity Assistant. Ask a question and we’ll help you find an answer.
• If you’re installing xFi Pods and want to add another, you can just tap “Add Another Pod” in the xFi app to continue placement around your home.
• Updates on security threats are even quicker for our Advanced Security and xFi Advantage customers.
We’ve made a few updates and have a new addition, too. Here’s what’s new for you:
• Introducing the Xfinity Assistant. Ask a question and we’ll help you find an answer.
• If you’re installing xFi Pods and want to add another, you can just tap “Add Another Pod” in the xFi app to continue placement around your home.
• Updates on security threats are even quicker for our Advanced Security and xFi Advantage customers.
One good thing about long winter days? Long winter naps. Of course, we’ve been busy NOT napping but prepping some updates we’ll be introducing soon. In the meantime, here’s what’s new:
• We’ve continued to sweep for bugs, fixing them as quickly as possible. Thanks for your help in reporting them!
Heading into the new year with a pocket full of confetti and some fresh updates. Here’s what’s new:
• We're working on our communication skills with clearer messaging and simplified steps. If you're ever confused by something in the app, let us know!
• Bug fixes! Because pesky bugs are so 2018.
Heading into the new year with a pocket full of confetti and some fresh updates. Here’s what’s new:
• We're working on our communication skills with clearer messaging and simplified steps. If you're ever confused by something in the app, let us know!
• Bug fixes! Because pesky bugs are so 2018.
They say this is a busy time of year. We say, isn’t it always? Right now, we’re working on some exciting new features and enhancements we hope to bring your way soon. In the meantime:
• We’ve swept for bugs to make your experience even better. If you’ve reported an issue recently, thanks for taking the time to let us know about it.
Apple cider, pumpkin spice and the smell of updates are in the air. Here’s what’s new:
• We’ve scared away even more bugs for an improved, fright-free experience.
Apple cider, pumpkin spice and the smell of updates are in the air. Here’s what’s new:
• We’ve scared away even more bugs for an improved, fright-free experience.
Apple cider, pumpkin spice and the smell of updates are in the air. Here’s what’s new:
• We’ve scared away even more bugs for an improved, fright-free experience.
- English
- Spanish
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We're always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We're always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We're always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We're always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We're always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We're always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We're always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We're always improving.
This update eliminates bugs and reduces errors to give you the best experience.
This update introduces Security — a new destination that expands the capabilities formerly found under Home and lets you control online security and device protection alongside your Xfinity cameras and smart home devices. This update also eliminates bugs and reduces errors to give you the best experience.
This update introduces Security — a new destination that expands the capabilities formerly found under Home and lets you control online security and device protection alongside your Xfinity cameras and smart home devices. This update also eliminates bugs and reduces errors to give you the best experience.
We're always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We're always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We're always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
This update enables Multi-Factor Authentication (MFA) to improve account security. MFA provides an extra layer of security to help keep your personal information safe. Register your Xfinity app to approve sign-in requests, and manage your account recovery options and other security settings all in one place.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
We’re always improving.
This update eliminates bugs and reduces errors to give you the best experience.
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