Caesars Sportsbook

Caesars Sportsbook

Caesars Digital

Behold! The only sportsbook app with Caesars Rewards®.

4.5 Ratings 43K+ Reviews 500K+ Downloads

Ratings & Reviews

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  • William Hill is GOAT Dec 18, 2020

    By G. Fayed
    I’m loving the William Hill app right now! Depositing was really quick and easy and I had my bets done in no time! There’s a ton of different sports to choose from but they make it super easy to find and browse the odds you’re interested in (mostly NFL at this time of year but a couple of fights have been interesting). You get all the stats and game updates you need all in one place and you can make your bet at the same time, and even with the live odds they update really fast so you’re never caught waiting for the app to load. I’ve been watching the Sunday games and using the app to follow the stats and there’s no delay on the app at all. The Welcome promo is pretty good, pretty much the same as the ones you see on other apps but can’t complain. What’s been great is that there’s still some good offers to use after you’ve signed up cus some of the other apps just leave you to it after they’ve got you spending money. These guys are definitely better than the big names like Fanduel/DraftKings, customer service are way more responsive, and the experience is way more slick. Give them a try!
  • Sportsbook review Sep 17, 2021

    By bbb777662
    I do like this new app and the promos that come with it. I do not like how long it takes for bets to leave the bets especially when you know you’ve lost a parlay they stay in there for multiple days. This makes me spend more time scrolling through them which is time and time is money when betting. Also, for the Free Jersey if you bet more than a hundred dollars for the month I have no idea if it’s calculating or not, I’ve hit the button multiple times and it sends me to another page and it takes forever to load and sometimes doesn’t load for me at all. This is happening to my friends as well who have this app. Otherwise, it’s much better than MGM Sportsbook which is think is the worst and not quite as good as DraftKings. I will continue to use and deposit more if things like these are addressed along with more porous because that’s what keeps people continuing to use it when there are soooo many options out there. Also, you should give people and credit if they spend time to write honest and hopefully useful information because it shouldn’t be for free. My opinion at least.
  • So-so….. Dec 13, 2021

    By jrockdeuce1
    Some bets not defined clearly enough and the layout of the app is to keep you in the blind as far as any type of information on the game/match. I have to constantly switch between windows to get ANY type of info on the game. I see other sites that have live scores on each game on the page with all the games on it rather than having to click on each individual game. Still very very frustrated with how they word a bet in SGP with how they determine QB touchdowns and not. I bet that a qb would score a touchdown in a game which is exactly how it’s worded in the bet, “A player to score a touchdown,” and I lost my bet because he threw for it and didn’t rush for it and in the same game they made a Boost bet for the same qb to have a ‘rushing’ touchdown. Which that tells me if it’s rushing then they say rushing. I mean you mean to tell me that Tom Brady doesn’t have any of those touchdowns because he threw for them and didn’t run them in….. horse pucky! I got told to just deal with it and that’s it. No follow up and no reach out to see if a problem was resolved. Not looking for free handouts but some better explanation of bets would be nice.
  • May 14, 2022

    By Eric krouse
    Color scheme is horrible it detracts from the desire to be in the app. You want to bet and close it because it just doesn't mesh. Hard to explain also it should have better betting tools like auto parlays and explain when your building an parlay and it says red flag one of your choices can't be bet in the parlay but you can't figure out which one abs takes WAYYY too much time rebuilding. I like 10 leg parlays. Can only build 8 here for some reason!
  • May 15, 2022

    By Thomas Smith
    App is really laggy and slow sometimes with the best internet money can buy. Payout is slow. Your parlay you know you lost 3 weeks ago still appears as an open bet because all the legs of it aren't completed. In open bets they aren't high tech enough to even give you a won or lost visual after an event has completed. The app is pretty terrible compared to pretty much every sportsbook on earth. Constantly loses your location causing you to miss out on live bets for better and worse.
  • The good and bad Dec 7, 2021

    By I Ate a Rye Seed
    The Good I’m loving the new promotions and bonuses being given out since you guys merged with Caesars. A lot of options and you don’t have to officially opt in usually to be eligible for the promos. The free bets that you guys hand out are probably the best incentive out there in my opinion. The Bad You guys limit the parlay options way too much especially since you now offer same game parlays. It seems as though maybe 5-10% of parlay options are eligible. There’s no reason I shouldn’t be able to parlay a TD scorer and the first quarter line. Just my opinion but it drives me nuts. The only other thing I really am hoping you guys will eventually include is the 10 point teasers like some of other sites offer. This is not just me a lot of people really enjoy them as well and is a huge pit off from using your site. And would love to see a little quicker payout nowadays when I withdrawal my funds. Otherwise than those I really enjoy how you guys keep on improving your site.
  • Apr 22, 2022

    By Ken Bradfield
    This app is much better than some of the others I've used. I like the layout, the ease of wager selection, promos and better odds! Occasionally it's a little wonky but I'm in a rural area and that may be an issue.
  • Good app Nov 23, 2020

    By rsgilgallon
    Now keep in mind that I am reviewing this literally after the first day of the NFL season using this app. So I may have to come back in and change my review. But for now after just one day literally. it’s pretty good I like it. Straightforward. But the only problem is is that it’s a little bit different than the other ones. Mainly that’s because I never used this app before. I’ve been using the other one for a long time so you got into it quicker. There’s always a problem with the banking situation but once I got it covered with them excepting my deposit I was good to go. Payouts are automatic it looks like I haven’t taken any money out. I won a game I lost a game everything looks good so far.
  • Mar 20, 2022

    By scott mercer
    So far so good. Website is a little clunky at first. But once you understand the system it's fairly easy. I assume customer service gets hammered with excessive text and calls for help about the bet $20 get $200. You get the $200 but the WHOLE $200 has to be bet on one game. A simple explanation could solve a lot of problems for bettee and for customer service. Just a thought.
  • Best Promos I’ve Ever Had Mar 3, 2021

    By LBchamp69
    Some of the reviews I read were pretty bad so I just wanted to set the record straight - I’ve been on a much of different betting apps and been sports betting for many years and the promos that William Hill has are the best I’ve ever seen. Sometimes they’ll have “super boost” bets where you can literally bet 100 bucks even money (+100) that a hockey team scores ONE GOAL in a game (a bet that should be about -700), yes, you read that correctly. Other times they’ll say you have to play at least 100 bucks on a team and, win or lose, you’ll get 100 bucks in free bet - it essentially works out as either a push or a $200 profit, you can’t beat it.
  • William Hill is GOAT Dec 18, 2020

    By G. Fayed
    I’m loving the William Hill app right now! Depositing was really quick and easy and I had my bets done in no time! There’s a ton of different sports to choose from but they make it super easy to find and browse the odds you’re interested in (mostly NFL at this time of year but a couple of fights have been interesting). You get all the stats and game updates you need all in one place and you can make your bet at the same time, and even with the live odds they update really fast so you’re never caught waiting for the app to load. I’ve been watching the Sunday games and using the app to follow the stats and there’s no delay on the app at all. The Welcome promo is pretty good, pretty much the same as the ones you see on other apps but can’t complain. What’s been great is that there’s still some good offers to use after you’ve signed up cus some of the other apps just leave you to it after they’ve got you spending money. These guys are definitely better than the big names like Fanduel/DraftKings, customer service are way more responsive, and the experience is way more slick. Give them a try!
  • Sportsbook review Sep 17, 2021

    By bbb777662
    I do like this new app and the promos that come with it. I do not like how long it takes for bets to leave the bets especially when you know you’ve lost a parlay they stay in there for multiple days. This makes me spend more time scrolling through them which is time and time is money when betting. Also, for the Free Jersey if you bet more than a hundred dollars for the month I have no idea if it’s calculating or not, I’ve hit the button multiple times and it sends me to another page and it takes forever to load and sometimes doesn’t load for me at all. This is happening to my friends as well who have this app. Otherwise, it’s much better than MGM Sportsbook which is think is the worst and not quite as good as DraftKings. I will continue to use and deposit more if things like these are addressed along with more porous because that’s what keeps people continuing to use it when there are soooo many options out there. Also, you should give people and credit if they spend time to write honest and hopefully useful information because it shouldn’t be for free. My opinion at least.
  • So-so….. Dec 13, 2021

    By jrockdeuce1
    Some bets not defined clearly enough and the layout of the app is to keep you in the blind as far as any type of information on the game/match. I have to constantly switch between windows to get ANY type of info on the game. I see other sites that have live scores on each game on the page with all the games on it rather than having to click on each individual game. Still very very frustrated with how they word a bet in SGP with how they determine QB touchdowns and not. I bet that a qb would score a touchdown in a game which is exactly how it’s worded in the bet, “A player to score a touchdown,” and I lost my bet because he threw for it and didn’t rush for it and in the same game they made a Boost bet for the same qb to have a ‘rushing’ touchdown. Which that tells me if it’s rushing then they say rushing. I mean you mean to tell me that Tom Brady doesn’t have any of those touchdowns because he threw for them and didn’t run them in….. horse pucky! I got told to just deal with it and that’s it. No follow up and no reach out to see if a problem was resolved. Not looking for free handouts but some better explanation of bets would be nice.
  • May 14, 2022

    By Eric krouse
    Color scheme is horrible it detracts from the desire to be in the app. You want to bet and close it because it just doesn't mesh. Hard to explain also it should have better betting tools like auto parlays and explain when your building an parlay and it says red flag one of your choices can't be bet in the parlay but you can't figure out which one abs takes WAYYY too much time rebuilding. I like 10 leg parlays. Can only build 8 here for some reason!
  • May 15, 2022

    By Thomas Smith
    App is really laggy and slow sometimes with the best internet money can buy. Payout is slow. Your parlay you know you lost 3 weeks ago still appears as an open bet because all the legs of it aren't completed. In open bets they aren't high tech enough to even give you a won or lost visual after an event has completed. The app is pretty terrible compared to pretty much every sportsbook on earth. Constantly loses your location causing you to miss out on live bets for better and worse.
  • The good and bad Dec 7, 2021

    By I Ate a Rye Seed
    The Good I’m loving the new promotions and bonuses being given out since you guys merged with Caesars. A lot of options and you don’t have to officially opt in usually to be eligible for the promos. The free bets that you guys hand out are probably the best incentive out there in my opinion. The Bad You guys limit the parlay options way too much especially since you now offer same game parlays. It seems as though maybe 5-10% of parlay options are eligible. There’s no reason I shouldn’t be able to parlay a TD scorer and the first quarter line. Just my opinion but it drives me nuts. The only other thing I really am hoping you guys will eventually include is the 10 point teasers like some of other sites offer. This is not just me a lot of people really enjoy them as well and is a huge pit off from using your site. And would love to see a little quicker payout nowadays when I withdrawal my funds. Otherwise than those I really enjoy how you guys keep on improving your site.
  • Apr 22, 2022

    By Ken Bradfield
    This app is much better than some of the others I've used. I like the layout, the ease of wager selection, promos and better odds! Occasionally it's a little wonky but I'm in a rural area and that may be an issue.
  • Good app Nov 23, 2020

    By rsgilgallon
    Now keep in mind that I am reviewing this literally after the first day of the NFL season using this app. So I may have to come back in and change my review. But for now after just one day literally. it’s pretty good I like it. Straightforward. But the only problem is is that it’s a little bit different than the other ones. Mainly that’s because I never used this app before. I’ve been using the other one for a long time so you got into it quicker. There’s always a problem with the banking situation but once I got it covered with them excepting my deposit I was good to go. Payouts are automatic it looks like I haven’t taken any money out. I won a game I lost a game everything looks good so far.
  • Mar 20, 2022

    By scott mercer
    So far so good. Website is a little clunky at first. But once you understand the system it's fairly easy. I assume customer service gets hammered with excessive text and calls for help about the bet $20 get $200. You get the $200 but the WHOLE $200 has to be bet on one game. A simple explanation could solve a lot of problems for bettee and for customer service. Just a thought.
  • Best Promos I’ve Ever Had Mar 3, 2021

    By LBchamp69
    Some of the reviews I read were pretty bad so I just wanted to set the record straight - I’ve been on a much of different betting apps and been sports betting for many years and the promos that William Hill has are the best I’ve ever seen. Sometimes they’ll have “super boost” bets where you can literally bet 100 bucks even money (+100) that a hockey team scores ONE GOAL in a game (a bet that should be about -700), yes, you read that correctly. Other times they’ll say you have to play at least 100 bucks on a team and, win or lose, you’ll get 100 bucks in free bet - it essentially works out as either a push or a $200 profit, you can’t beat it.
  • Apr 7, 2022

    By Adrian M.
    Took them almost 2 weeks to get me verified even though I provided everything they requested. Each time I had to be the one who asked why and they would give me a runaround about payment methods when my payment method wasn't the issue. I kept having to send them a copy of my license even though it was in the app. Very frustrating process and because it took so long I sorta missed out on an offer/had very little time to take advantage of the deal. So I just didn't bother.
  • Feb 4, 2022

    By Connor Hoffman
    It has been 3 weeks since they said they were processing my withdrawal request. No phone to call. No response from the support box. I'm not sure if this is actually some sort of secret plot by the anti sports betting folks to turn people off but if it is.. It's working. Caesers seems to have an unlimited budget for advertising but when it comes to support they just direct everything to a dead end email. Super dissatisfied. Save yourself. Use ANY other app.
  • Feb 1, 2022

    By Justin Neal
    Excited to start betting, could be a little more clear at times, a tutorial would be nice but hey, that's what Google's for. The promotions are great as well. Changed to one star, have been waiting on 300 dollars for over a week now and can't get a hold of customer support, literally just says "sent to processor" and has been that way for over a week.
  • May 8, 2022

    By Mark Wallace
    Well I haven't even gotten to the withdrawal part yet that everyone else is combining about and I'm giving it a 1. Problem 1-Draftkings let's you cancel at anytime on a bet prior to the event caesars no. Problem 2- Not being able to parlay player props :( pretty lame. Also you can do this on Draftkings. Problem 3-How slow are your servers that you can't issue winnings the instant the game is over. I had to go through and manually check that I won. Draftkings also succeeds at this.
  • The worst sportsbook in history Jan 26, 2022

    By thomasfincham
    Just plain out awful! 20x play through on bonus funds? Get out of here! Deposit funds and supposed to receive a bonus with it and didn’t get it? Good luck getting ahold of support! That is because there is no support to help you at all! I’ve called 10 different numbers all to get told nothing useful what so ever! Called their corporate number that was given to me after many failed attempts at any help. Guess what? No help at all, only more bad news. There is no customer support in wv so why even have a live chat option? It is said your support is available 7 days a week? Lies!! Emails were sent and none were answered or replied too. I tried picking another state on the live support to see if I could get any help that way and screenshotted the convo which basically was 3 responses and the customer service rep leaving the chat and not answering any of my questions. I waited 6 hours on live chat just to talk to this support only to get shut down instantly! You don’t accept my PayPal, or the 6 credit/debit cards I’ve tried. You are the worst sportsbook I have ever had to deal with. I will not return to your poor excuse for a sportsbook/casino!
  • Worse app Jan 9, 2022

    By Lavish_01
    This is one of the worse apps along with Bet Fox Sportsbook app. First, the app either freezes or unexpectedly closes. The app times out too Quickly. I wish there was a setting that would allow a bettor to set a time before it ends the session due to inactivity. When the app does time out, you lose all of your picks that one has been working on. BET MGM, save all unplayed picks are saved in the app until you decided to delete them. Caesar needs to match the features and the setup of BET MGM app as that is hands down the best sports app. I like shopping around for the best odds so I’m not married to one Sportsbook . With that, when I’m working on a monster of a parlay, I don’t need an easy, smooth experience. I can’t be constantly logging back into an app and have to redo my pick’s. This is the reason why I don’t use the Caesar app very often. The only time I put up with this disappointing app is when the odds are better than BET MGM. Caesar I know you can do better. You got all spring before the the next NFL and College football season. Make some significant improvements and I’ll be the first one to come back and give a great review and keep my loyalty with your Sportsbook.
  • May 8, 2022

    By Kyle Joseph
    This could possibly be the worst app that has been created in the history of apps this thing is extremely slow and choppy, don't bother trying to do live betting with Caesars. Don't bother betting on any of those foreign tennis table tennis soccer or basketball games. I'm not saying they're rig but I am saying that they are heavily influenced. I was on my way to winning a couple thousand dollars and had one two legs of a parlay on the third leg the gentleman retired in the middle of the game.
  • App Refuses to Withdraw my Money May 9, 2022

    By Jak3478
    Only had the app 3 days as of writing this and this app has a lot of issues. For starters it refuses to allow me to withdraw my winnings. I try the ACH transfer way and it refuses to work after entering in my routing/account number several times. I try to transfer the money via logging into my bank and the app uses this 3rd party called Trustly to do that and each time i log into my account successfully it takes me to a trustly page in the app asking for my work email to set up a demo of their services. There is no way to go back or proceed forward and I refuse to give my work email….and why they would think that was okay to ask is beyond me. Lastly their live support is terrible. I explained my issue and the person kept giving their scripted responses. I was being polite given the circumstance of not being able to get my money and the person just kept giving canned responses must have got upset because thats all they are likely trained to say and do the bare minimum and they just disconnected. So here I am now on Monday still trying to get my money out since Saturday. I will never use this app again after receiving my money.
  • Terrible service, places duplicate bets, customer support doesn’t care Sep 22, 2019

    By oldrob2881
    I got this app because a rep approached me at a casino bar. I placed 2 bets and later tried to view them and it was either showing “no open bets” or the same bet was showing twice. Clearly I (or any sane person) would not have placed the SAME bet for the SAME amount minutes apart from each other. When I tried to live chat with support, two different people basically said “great, thanks for telling us. No refunds. anything else we can help with?” They also suggested I use a Chrome browser. I have no interest in using a browser when I’m sitting at a bar and there’s an app available. That should tell you right there that they know the app has issues. I am a developer. In my opinion, they put too much effort into the eye candy features and not enough into the actual betting part. Ask yourself if you’d rather have pretty live score updates or reliable betting when you’re spending your money. Top it off with live chat support that’s worse than an AI chat bot and you’ve got an experience that actually inspired me to write my very first app review. Don’t waste your time with this company.
  • Apr 28, 2022

    By Chad S.
    Horrible. It uses the excuse 'cannot verify location' for like 99% of users as an excuse not to book favorable bets in the bettors favor. Un Fing real. This is the worst book ever. Has absolutely nothing to do with wifi, location, data, etc. I have parlays change instantaneously within seconds. Absolutely horrible. I'm cashing out, unless they block that too, and going to something else. If every other app I use verifies my location instantaneously, I guess you should heed w caution.

No reviews available

No reviews available

  • William Hill is GOAT Dec 18, 2020

    By G. Fayed
    I’m loving the William Hill app right now! Depositing was really quick and easy and I had my bets done in no time! There’s a ton of different sports to choose from but they make it super easy to find and browse the odds you’re interested in (mostly NFL at this time of year but a couple of fights have been interesting). You get all the stats and game updates you need all in one place and you can make your bet at the same time, and even with the live odds they update really fast so you’re never caught waiting for the app to load. I’ve been watching the Sunday games and using the app to follow the stats and there’s no delay on the app at all. The Welcome promo is pretty good, pretty much the same as the ones you see on other apps but can’t complain. What’s been great is that there’s still some good offers to use after you’ve signed up cus some of the other apps just leave you to it after they’ve got you spending money. These guys are definitely better than the big names like Fanduel/DraftKings, customer service are way more responsive, and the experience is way more slick. Give them a try!
  • Good app Nov 23, 2020

    By rsgilgallon
    Now keep in mind that I am reviewing this literally after the first day of the NFL season using this app. So I may have to come back in and change my review. But for now after just one day literally. it’s pretty good I like it. Straightforward. But the only problem is is that it’s a little bit different than the other ones. Mainly that’s because I never used this app before. I’ve been using the other one for a long time so you got into it quicker. There’s always a problem with the banking situation but once I got it covered with them excepting my deposit I was good to go. Payouts are automatic it looks like I haven’t taken any money out. I won a game I lost a game everything looks good so far.
  • Best Promos I’ve Ever Had Mar 3, 2021

    By LBchamp69
    Some of the reviews I read were pretty bad so I just wanted to set the record straight - I’ve been on a much of different betting apps and been sports betting for many years and the promos that William Hill has are the best I’ve ever seen. Sometimes they’ll have “super boost” bets where you can literally bet 100 bucks even money (+100) that a hockey team scores ONE GOAL in a game (a bet that should be about -700), yes, you read that correctly. Other times they’ll say you have to play at least 100 bucks on a team and, win or lose, you’ll get 100 bucks in free bet - it essentially works out as either a push or a $200 profit, you can’t beat it.
  • Sportsbook review Sep 17, 2021

    By bbb777662
    I do like this new app and the promos that come with it. I do not like how long it takes for bets to leave the bets especially when you know you’ve lost a parlay they stay in there for multiple days. This makes me spend more time scrolling through them which is time and time is money when betting. Also, for the Free Jersey if you bet more than a hundred dollars for the month I have no idea if it’s calculating or not, I’ve hit the button multiple times and it sends me to another page and it takes forever to load and sometimes doesn’t load for me at all. This is happening to my friends as well who have this app. Otherwise, it’s much better than MGM Sportsbook which is think is the worst and not quite as good as DraftKings. I will continue to use and deposit more if things like these are addressed along with more porous because that’s what keeps people continuing to use it when there are soooo many options out there. Also, you should give people and credit if they spend time to write honest and hopefully useful information because it shouldn’t be for free. My opinion at least.
  • Apr 22, 2022

    By Ken Bradfield
    This app is much better than some of the others I've used. I like the layout, the ease of wager selection, promos and better odds! Occasionally it's a little wonky but I'm in a rural area and that may be an issue.
  • Mar 20, 2022

    By scott mercer
    So far so good. Website is a little clunky at first. But once you understand the system it's fairly easy. I assume customer service gets hammered with excessive text and calls for help about the bet $20 get $200. You get the $200 but the WHOLE $200 has to be bet on one game. A simple explanation could solve a lot of problems for bettee and for customer service. Just a thought.
  • So-so….. Dec 13, 2021

    By jrockdeuce1
    Some bets not defined clearly enough and the layout of the app is to keep you in the blind as far as any type of information on the game/match. I have to constantly switch between windows to get ANY type of info on the game. I see other sites that have live scores on each game on the page with all the games on it rather than having to click on each individual game. Still very very frustrated with how they word a bet in SGP with how they determine QB touchdowns and not. I bet that a qb would score a touchdown in a game which is exactly how it’s worded in the bet, “A player to score a touchdown,” and I lost my bet because he threw for it and didn’t rush for it and in the same game they made a Boost bet for the same qb to have a ‘rushing’ touchdown. Which that tells me if it’s rushing then they say rushing. I mean you mean to tell me that Tom Brady doesn’t have any of those touchdowns because he threw for them and didn’t run them in….. horse pucky! I got told to just deal with it and that’s it. No follow up and no reach out to see if a problem was resolved. Not looking for free handouts but some better explanation of bets would be nice.
  • May 14, 2022

    By Eric krouse
    Color scheme is horrible it detracts from the desire to be in the app. You want to bet and close it because it just doesn't mesh. Hard to explain also it should have better betting tools like auto parlays and explain when your building an parlay and it says red flag one of your choices can't be bet in the parlay but you can't figure out which one abs takes WAYYY too much time rebuilding. I like 10 leg parlays. Can only build 8 here for some reason!
  • May 15, 2022

    By Thomas Smith
    App is really laggy and slow sometimes with the best internet money can buy. Payout is slow. Your parlay you know you lost 3 weeks ago still appears as an open bet because all the legs of it aren't completed. In open bets they aren't high tech enough to even give you a won or lost visual after an event has completed. The app is pretty terrible compared to pretty much every sportsbook on earth. Constantly loses your location causing you to miss out on live bets for better and worse.
  • The good and bad Dec 7, 2021

    By I Ate a Rye Seed
    The Good I’m loving the new promotions and bonuses being given out since you guys merged with Caesars. A lot of options and you don’t have to officially opt in usually to be eligible for the promos. The free bets that you guys hand out are probably the best incentive out there in my opinion. The Bad You guys limit the parlay options way too much especially since you now offer same game parlays. It seems as though maybe 5-10% of parlay options are eligible. There’s no reason I shouldn’t be able to parlay a TD scorer and the first quarter line. Just my opinion but it drives me nuts. The only other thing I really am hoping you guys will eventually include is the 10 point teasers like some of other sites offer. This is not just me a lot of people really enjoy them as well and is a huge pit off from using your site. And would love to see a little quicker payout nowadays when I withdrawal my funds. Otherwise than those I really enjoy how you guys keep on improving your site.
  • Apr 7, 2022

    By Adrian M.
    Took them almost 2 weeks to get me verified even though I provided everything they requested. Each time I had to be the one who asked why and they would give me a runaround about payment methods when my payment method wasn't the issue. I kept having to send them a copy of my license even though it was in the app. Very frustrating process and because it took so long I sorta missed out on an offer/had very little time to take advantage of the deal. So I just didn't bother.
  • Promotions and Customer Service Feb 25, 2021

    By timmylupus04
    Overall the app is decent. It offers a wide variety of bets and updates quickly. The withdrawing and depositing occurs quickly. However, the promotions offered are terrible and even when you complete them you will not be given the free bet that is offered unless you contact customer service. I have done 4 promotions and after all of them I had to contact customer service to receive them. When contacting customer service you can choose live chat which will usually take 30 minutes but these people can’t even fix it. They will send an email to marketing that will then give you your promotion a week later. Or you can email customer service directly and this usually takes about 6 emails back and forth with them taking at least 24 hours to respond after each email. So overall this app is fine but there are better options out there if you are looking for simple promotions and good customer service.
  • Apr 5, 2022

    By Dan Fodell
    Well behind the competition. Very poor layout, awful customer support both online and on the phone, super slow validation on winners, and payouts are about 3 business days while others are less than an hour. Positives: good promotions, tons of sports, good props and fair odds for the props, and easy to deposit via many options.
  • Poor experience Feb 10, 2022

    By voosman12
    Tried to join in with another Sportsbook for the Super Bowl, and hasn’t gone very well with Caesar’s. The app is buggy, every time I log in, the app spins and freezes on me. Usually have to restart and then able to get in. The. Even if you leave the app for 2 seconds, have to log in again ( yes I clicked remember me). Good luck to then anyone who needs to get their to Support line. Live Chat is available, but no one is there. Spent 3 sessions waiting over an hour for someone, but nothing. So I did the alternative, send an email. 3 Days later, no response. Currently on 2.5 hours of waiting for another chat, and debating if it’s even worth it now. Too bad that this book has a lot better props and bet options, but the other major book will get support responses via email within 4 minutes. Casears won’t have my time if they don’t have time to support me.
  • Feb 4, 2022

    By Connor Hoffman
    It has been 3 weeks since they said they were processing my withdrawal request. No phone to call. No response from the support box. I'm not sure if this is actually some sort of secret plot by the anti sports betting folks to turn people off but if it is.. It's working. Caesers seems to have an unlimited budget for advertising but when it comes to support they just direct everything to a dead end email. Super dissatisfied. Save yourself. Use ANY other app.
  • Feb 1, 2022

    By Justin Neal
    Excited to start betting, could be a little more clear at times, a tutorial would be nice but hey, that's what Google's for. The promotions are great as well. Changed to one star, have been waiting on 300 dollars for over a week now and can't get a hold of customer support, literally just says "sent to processor" and has been that way for over a week.
  • May 8, 2022

    By Mark Wallace
    Well I haven't even gotten to the withdrawal part yet that everyone else is combining about and I'm giving it a 1. Problem 1-Draftkings let's you cancel at anytime on a bet prior to the event caesars no. Problem 2- Not being able to parlay player props :( pretty lame. Also you can do this on Draftkings. Problem 3-How slow are your servers that you can't issue winnings the instant the game is over. I had to go through and manually check that I won. Draftkings also succeeds at this.
  • The worst sportsbook in history Jan 26, 2022

    By thomasfincham
    Just plain out awful! 20x play through on bonus funds? Get out of here! Deposit funds and supposed to receive a bonus with it and didn’t get it? Good luck getting ahold of support! That is because there is no support to help you at all! I’ve called 10 different numbers all to get told nothing useful what so ever! Called their corporate number that was given to me after many failed attempts at any help. Guess what? No help at all, only more bad news. There is no customer support in wv so why even have a live chat option? It is said your support is available 7 days a week? Lies!! Emails were sent and none were answered or replied too. I tried picking another state on the live support to see if I could get any help that way and screenshotted the convo which basically was 3 responses and the customer service rep leaving the chat and not answering any of my questions. I waited 6 hours on live chat just to talk to this support only to get shut down instantly! You don’t accept my PayPal, or the 6 credit/debit cards I’ve tried. You are the worst sportsbook I have ever had to deal with. I will not return to your poor excuse for a sportsbook/casino!
  • Worse app Jan 9, 2022

    By Lavish_01
    This is one of the worse apps along with Bet Fox Sportsbook app. First, the app either freezes or unexpectedly closes. The app times out too Quickly. I wish there was a setting that would allow a bettor to set a time before it ends the session due to inactivity. When the app does time out, you lose all of your picks that one has been working on. BET MGM, save all unplayed picks are saved in the app until you decided to delete them. Caesar needs to match the features and the setup of BET MGM app as that is hands down the best sports app. I like shopping around for the best odds so I’m not married to one Sportsbook . With that, when I’m working on a monster of a parlay, I don’t need an easy, smooth experience. I can’t be constantly logging back into an app and have to redo my pick’s. This is the reason why I don’t use the Caesar app very often. The only time I put up with this disappointing app is when the odds are better than BET MGM. Caesar I know you can do better. You got all spring before the the next NFL and College football season. Make some significant improvements and I’ll be the first one to come back and give a great review and keep my loyalty with your Sportsbook.
  • May 8, 2022

    By Kyle Joseph
    This could possibly be the worst app that has been created in the history of apps this thing is extremely slow and choppy, don't bother trying to do live betting with Caesars. Don't bother betting on any of those foreign tennis table tennis soccer or basketball games. I'm not saying they're rig but I am saying that they are heavily influenced. I was on my way to winning a couple thousand dollars and had one two legs of a parlay on the third leg the gentleman retired in the middle of the game.
  • App Refuses to Withdraw my Money May 9, 2022

    By Jak3478
    Only had the app 3 days as of writing this and this app has a lot of issues. For starters it refuses to allow me to withdraw my winnings. I try the ACH transfer way and it refuses to work after entering in my routing/account number several times. I try to transfer the money via logging into my bank and the app uses this 3rd party called Trustly to do that and each time i log into my account successfully it takes me to a trustly page in the app asking for my work email to set up a demo of their services. There is no way to go back or proceed forward and I refuse to give my work email….and why they would think that was okay to ask is beyond me. Lastly their live support is terrible. I explained my issue and the person kept giving their scripted responses. I was being polite given the circumstance of not being able to get my money and the person just kept giving canned responses must have got upset because thats all they are likely trained to say and do the bare minimum and they just disconnected. So here I am now on Monday still trying to get my money out since Saturday. I will never use this app again after receiving my money.
  • Terrible service, places duplicate bets, customer support doesn’t care Sep 22, 2019

    By oldrob2881
    I got this app because a rep approached me at a casino bar. I placed 2 bets and later tried to view them and it was either showing “no open bets” or the same bet was showing twice. Clearly I (or any sane person) would not have placed the SAME bet for the SAME amount minutes apart from each other. When I tried to live chat with support, two different people basically said “great, thanks for telling us. No refunds. anything else we can help with?” They also suggested I use a Chrome browser. I have no interest in using a browser when I’m sitting at a bar and there’s an app available. That should tell you right there that they know the app has issues. I am a developer. In my opinion, they put too much effort into the eye candy features and not enough into the actual betting part. Ask yourself if you’d rather have pretty live score updates or reliable betting when you’re spending your money. Top it off with live chat support that’s worse than an AI chat bot and you’ve got an experience that actually inspired me to write my very first app review. Don’t waste your time with this company.
  • Apr 28, 2022

    By Chad S.
    Horrible. It uses the excuse 'cannot verify location' for like 99% of users as an excuse not to book favorable bets in the bettors favor. Un Fing real. This is the worst book ever. Has absolutely nothing to do with wifi, location, data, etc. I have parlays change instantaneously within seconds. Absolutely horrible. I'm cashing out, unless they block that too, and going to something else. If every other app I use verifies my location instantaneously, I guess you should heed w caution.
  • May 8, 2022

    By Joe W
    Worst sports book app ever created. Support is terrible as well. If you contact support multiple times they do not leave notes on your account to allow the next rep to be familiar with the issue at hand. All around bad experience. Definitely go to a more established sports book app. From what I gathered they also take the longest to deposit withdrawals. DON'T USE THIS SPORTSBOOK

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