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WhatsApp Messenger

WhatsApp Messenger

WhatsApp LLC

Simple. Personal. Secure.

4.2 Ratings 143M+ Reviews 5B+ Downloads

Ratings & Reviews

4.2
142.5M+ Ratings
  1. 5
    69+%
  2. 4
    10+%
  3. 3
    6+%
  4. 2
    3+%
  5. 1
    13+%
Write a Review
  • Complaining Apr 22, 2018

    By dieguito_27
    Ok so I generally love the app. But with the new update came something peculiar about the voice message. Now you can keep listening to the voice even if you turned off the phone or switched to another app, but the catch is that if you’re listening to music and you start to listen to a voice the music doesn’t start automatically after you’re done listening to the voice. Now you have to enter the music app and press play so you can keep listening to the song. I don’t really like that. Another thing I don’t like is that if you take out the read receipts you can’t see if someone saw your status. And that’s really frustrating because you took out the read receipts so no one in the CHATS could see if you saw their text. Not for the status. I would really appreciate it if you took out those two things. Please and thank you!
    more
  • Apr 15, 2021

    By Motivational and Skill
    This app is really helpful. I like all of its qualities and how clearly they work and are really simple to use . Its actually a safe and secure messenger app but the one thing that i am disappointed with is that we cannot send a video of more than 30 secs please add this update to make this app the best messenger. I have no complaints about the rest of the features
    more
  • Stickers changed everything May 7, 2020

    By torresale3
    So my friends and I have debated back and forth whether if to use whatsapp or imessage as our primary way of communicating for as long as I can remember. In all honesty we frequently switched back and forth. However, ever since whatsapp released stickers, there is no debate. My whole entire city/everyone I know constantly trades stickers like pokemon cards & it makes our conversations 10 times funnier. We also create our own stickers using other apps. Our biggest request is to please allow us to organize our stickers (maybe by sorting them into folders/tabs) because we have so many and they get lost in the bunch. Another great idea would be to have access to create new stickers directly through whatsapp instead of a third party application. Please take these things into consideration. I never write reviews but we’ve all genuinely said it for months that we wish we could organize our stickers.
    more
  • Apr 15, 2021

    By Nwanze Felicia
    The app is really good for communications and business but when it comes to video calls I can't say. When doing video calls, connection is always poor. The other thing is that you don't allow videos over 30seconds to be posted. But if you could just move it 1 minute and fix the problem with connection, I assure you , would be a very satisfied Whatsapp user! Bye! Thanks for putting my thoughts into consideration. 😘
    more
  • Camera takes fuzzy photos every time Sep 22, 2017

    By kylehotchkiss
    WhatsApp in general is fine. But every photo I take in the app is fuzzy; and more zoomed in than my normal photos app. It’s like they are putting camera in video mode and taking a screenshot. I guess this is part of their cross platform library but still, I wish it would let the camera app use more native and high quality functionality. Additionally, it’s wayyy too easy to send things to the wrong person. You can’t remove people from “recently contacted” or “frequently contacted” prompts around iOS for sharing. I’m terrified I will send my girlfriends brother something immodest because his name shows above hers even though our chat volumes are way different. WhatsApp is a globally loved tool but has some pretty strange UX issues given its financial backer and experienced staff. I will continue to use it as most of the world doesn’t have iMessage; but if they did; I don’t think I’d miss the WhatsApp app that much.
    more
  • App got worse after no choice then having to update Apr 11, 2021

    By CST&RT
    What happened to what’s app after the update. It got worse. What about being able to delete what you sent on both sides nit just from my chat, it used to not any more! You said there were improvements? Not at all! Improvements doesn’t mean to take away what worked well for many. improvements is enhancing adding not removing what works. What a disappointment this app fell short! Many feel the same! Security? That probably won’t be secure either anymore! Let’s see what will happen going forward with all the breaches and the unsecured and less encryption . I can go on and on. If you say you will improve, then do as you promise! What happened to what’s app after the update. It got worse. What about being able to delete what you sent on both sides nit just from my chat, it used to not any more! You said there were improvements? Not at all! Improvements doesn’t mean to take away what worked well for many. improvements is enhancing adding not removing what works. What a disappointment this app fell short! Many feel the same! Security? That probably won’t be secure either anymore! Let’s see what will happen going forward with all the breaches and the unsecured and less encryption . I can go on and on. If you say you will improve, then do as you promise!
    more
  • From Bad to Worse Feb 1, 2021

    By Silks777
    What was once a wonderful secure platform is fast becoming a laughingstock ever since it was touched by Facebook. So thoroughly disappointed. Relatives abroad had told me that Facebook is phasing out WhatsApp but demands that we give them all our contact details; I’m not for that. Apparently, In the UK, WhatsApp was given customers until the first week of February before they close an account if the customer refused to except terms to the detriment of customer privacy. Now there is a delay to this change? It’s still going to happen so why the delay? Could it be that this delay is to collect our information anyway without a permission, anyway? I have now started looking for a replacement to WhatsApp. I am sorry to be parting company with you but it isn’t the secure independent platform it once was and the quality has progressively deteriorated. To be honest, if I could opt for zero stars that would be the level at this point. I’ve been trying to speak to others over the platform but I’ve spent more time trying to reconnect or redial and it’s just not worth it. Another competitor bows out.
    more
  • Apr 14, 2021

    By murat günay
    I have a new phone and I haven't been able to access for 3 days. It keeps telling me to wait 24 hours for sms verification code, besides no call comes. I understand your privacy policy and security for your clients however I have my simcard in my device thus why still make verification time longer and longer. Please quick solution for this.
    more
  • Apr 15, 2021

    By Tris_Fraser
    Absolutely useless, being connected to Wi-Fi doesn't mean anything until it's had a full half hour of deciding you're not connected to realise you are. There's no such thing as customer support and the help list is literally 3 points that help with less than nothing. If I didn't need it I would use anything over this app. I don't know how a multi million dollar company can come of an app that seems it's developed by 2 year olds on plastic toy computers.
    more
  • Apr 15, 2021

    By Lisa whitaker
    Have been completely locked out of my account and cannot communicate with clients. In the past when I uninstall and reinstall I lose all data, even when I try to back it up. Honestly don't understand how an app can function this poorly. Disappointing
    more
  1. Your smart messaging alternative, SMS fee-free! Simple, streamlined text messages and calls through your mobile's internet connection
  2. No usernames and passwords to remember! Just input your phone number and you're good to go with a full contact list integrated in seconds
  3. Perfect for traveling: no extra charges or international fees for messaging friends/family in other countries

Reviewed by Kaylin on April 13, 2018

  • Complaining Apr 22, 2018

    By dieguito_27
    Ok so I generally love the app. But with the new update came something peculiar about the voice message. Now you can keep listening to the voice even if you turned off the phone or switched to another app, but the catch is that if you’re listening to music and you start to listen to a voice the music doesn’t start automatically after you’re done listening to the voice. Now you have to enter the music app and press play so you can keep listening to the song. I don’t really like that. Another thing I don’t like is that if you take out the read receipts you can’t see if someone saw your status. And that’s really frustrating because you took out the read receipts so no one in the CHATS could see if you saw their text. Not for the status. I would really appreciate it if you took out those two things. Please and thank you!
    more
  • Apr 15, 2021

    By Motivational and Skill
    This app is really helpful. I like all of its qualities and how clearly they work and are really simple to use . Its actually a safe and secure messenger app but the one thing that i am disappointed with is that we cannot send a video of more than 30 secs please add this update to make this app the best messenger. I have no complaints about the rest of the features
    more
  • Apr 15, 2021

    By Vally Masemola
    Very excellent.I enjoy using it i even taught my pensioner momto use it. She love to do video calls and the audio calls. My daughter who is 9years don't make phone calls anymore because of WhatsApp calls and video calls. It helps us save our airtime.I always buy data for the whole month. We communicate via WhatsApp with my whole family. I opened a group chat to all my social clubs because we discuss our issues via WhatsApp. We are saving a lot of money by using this app. I just wish all people.
    more
  • A comprehensive review of Whatsapp security. Oct 21, 2019

    By amr bashq
    First of all yes I am on addersal. WhatsApp has a number of advanced security features. It has end-to-end encryption, just like Apple’s iMessage and Signal. All messages flowing through the platform are secured so that only the sender and the recipient can view them. WhatsApp couldn’t read your message even if it wanted to. The app doesn’t store your personal information, and only people you approve as contacts can message you. As with an increasing number of internet services like Google and Facebook, WhatsApp uses two-factor authentication, which has you type in a second passcode sent to your phone via text message to access your account. Group messages can conflict with some privacy settings, however, in that if you have blocked someone, they can still appear in a group message that you can see
    more
  • Apr 15, 2021

    By 6A Satvik Sharma
    I just love this app, its amazing! Other than that i have some suggestions Like you can add visual effects during a whatsapp video call for mobiles. For desktop version, you can add a feature which is video calling without a facebook or messenger account. But other than that it is amazing! I just love it! Keep it up!
    more
  • Stickers changed everything May 7, 2020

    By torresale3
    So my friends and I have debated back and forth whether if to use whatsapp or imessage as our primary way of communicating for as long as I can remember. In all honesty we frequently switched back and forth. However, ever since whatsapp released stickers, there is no debate. My whole entire city/everyone I know constantly trades stickers like pokemon cards & it makes our conversations 10 times funnier. We also create our own stickers using other apps. Our biggest request is to please allow us to organize our stickers (maybe by sorting them into folders/tabs) because we have so many and they get lost in the bunch. Another great idea would be to have access to create new stickers directly through whatsapp instead of a third party application. Please take these things into consideration. I never write reviews but we’ve all genuinely said it for months that we wish we could organize our stickers.
    more
  • Apr 15, 2021

    By Nwanze Felicia
    The app is really good for communications and business but when it comes to video calls I can't say. When doing video calls, connection is always poor. The other thing is that you don't allow videos over 30seconds to be posted. But if you could just move it 1 minute and fix the problem with connection, I assure you , would be a very satisfied Whatsapp user! Bye! Thanks for putting my thoughts into consideration. 😘
    more
  • Camera takes fuzzy photos every time Sep 22, 2017

    By kylehotchkiss
    WhatsApp in general is fine. But every photo I take in the app is fuzzy; and more zoomed in than my normal photos app. It’s like they are putting camera in video mode and taking a screenshot. I guess this is part of their cross platform library but still, I wish it would let the camera app use more native and high quality functionality. Additionally, it’s wayyy too easy to send things to the wrong person. You can’t remove people from “recently contacted” or “frequently contacted” prompts around iOS for sharing. I’m terrified I will send my girlfriends brother something immodest because his name shows above hers even though our chat volumes are way different. WhatsApp is a globally loved tool but has some pretty strange UX issues given its financial backer and experienced staff. I will continue to use it as most of the world doesn’t have iMessage; but if they did; I don’t think I’d miss the WhatsApp app that much.
    more
  • Apr 15, 2021

    By akane sprout
    over all it's a great app I haven't any another messaging app other than this one and I've been having some issues lately when people call or whenever I talk to them it's either I get the feedback of the sound or it just continues to make a very loud noise which is kind of annoying so I don't know if you could possibly do something about that thank you
    more
  • Apr 15, 2021

    By Ramila Hashemi
    This app is amazing for messaging, specially in these day that we have to stay home. But I like to change the colors in chats and personalize my whatsapp but I can't. Please add this option too. It's an amazing app and it gets better when add this option. And I hardly ever can send videos easily, so please do sth about this too. Thanks!💜
    more
  • Apr 15, 2021

    By Yasmeen Abbas
    It's a very good app but recently I came across a difficulty that made me rate the app 3 stars. It annoyed the heck out of me. When my friend leaves our group chat I can't add her back as a group admin. It tells me "You can't add ***** becuase they left the group recently. Try again later." That was about a week ago and I still can't add her back. Please fix. Apart from this, no problems.
    more
  • Plenty of room for improvement Oct 14, 2017

    By Doug tge CEO
    As an avid user of social internet media , I found WhatsApp is lacking in many convenient features offered in other apps. I use Facebook when I want to express some thoughts, events etc. But FB Messenger is not efficient in quick text, so I still resort to 20 years old practice in text msg like in Nokia phones. WhatsApp is subservient to the features offered by WeChat. Understood that WeChat is by Tencent in China, nevertheless the features are amazing. The Moment posting functions are like Facebook post. The conversation wether individual or in chat groups are more user friendly than WhatsApp. It allows recalling a wrong message sent in mistake. Attaching files and emojis are awesome. My only complain is that once viewed in one device the message cannot be reviewed in an other, which FB allows all history conversation once logged in. I lived in America over 47 years. I highly recommend friends to use WeChat for daily contacts over other apps.
    more
  • Apr 15, 2021

    By 62_RAJ BURDE_SE ELEX
    5 star deserving app . But I am giving 3 stars because I use WhatsApp from my laptop most of the time and even though my internet is working really well, it shows that make sure your device is connected to internet. And this happens quite many times . Please fix this it's a 5 star then for sure EDIT, 15 april : still the WhatsApp on laptop continues to show phone not connected to internet several times day in and day out
    more
  • Still not syncing contacts since iOS update months ago Nov 17, 2018

    By sinkary22
    When IOS updated several months ago, one of the features that was affected on WhatsApp was the option to sync contacts. I called Apple then and they informed me that each app provider must update their security profiles to be compatible with the new IOS. There have been 2 updates of IOS since then and still, WhatsApp hasn’t got with the program. Utility of WhatsApp has gone down as I have to research each contact to try to even place a call to them. Numbers that are in my phone book don’t register so it’s difficult to know which contact is which without that extra step in research. Furthermore, I can’t save new numbers directly from WhatsApp to my phone. This is quite frustrating. I have never left a review on this app before and decided that 5-6 months of this is enough. Can you please update your app to resolve this issue with iPhone!
    more
  • Not opening a chat Aug 19, 2020

    By Kim Namjoon_Kim Hyemi
    So me and my friend were talking and I put too much emojis I didn’t even get to send I kept copying and pasting u until it makes a long paragraph because I wanted to try something but it just lagged and then I left WhatsApp and went back onto it and clicked on the friend I was texting but it didn’t open. Every time I click onto our chat, it doesn’t open it just lags on her name then I need to get off WhatsApp and on again I also turned off my phone and opened it again and still the same problem. I could open other peoples chat but not me and hers. It does let me go onto her contact info when I long click on her name but when I tried to get back onto our chat it wouldn’t work I even tried to do the chat search and it wouldn’t work. What would only work is the media,links and docs and the starred messages so please try to help me out with getting back onto our chat.❤️
    more
  • Apr 14, 2021

    By murat günay
    I have a new phone and I haven't been able to access for 3 days. It keeps telling me to wait 24 hours for sms verification code, besides no call comes. I understand your privacy policy and security for your clients however I have my simcard in my device thus why still make verification time longer and longer. Please quick solution for this.
    more
  • Problems with customer service. Apr 15, 2020

    By Jolly jolly mee
    They want the app to be a “safe space” but I have one user I’ve been having problems with. I want to report said user but I want to talk with a representative from the app first to talk about my options before I outright report. I’ve so far attempted to email them but I have gotten what seems to be auto responses. Customer service... not user friendly. It’s a good app if you don’t run in to problems and make an informed decision about reporting someone. I’d really like to call someone and see their take instead of having to use email. Also that they can’t restore messages for you is really annoying when the messages you lost depict criminal seeming behavior you would want to report to law enforcement but don’t have because you lost them. I would want to speak with a representative to see if they can restore lost messages for investigative purposes.
    more
  • Change the game Jan 30, 2018

    By Piiiii12345
    Needless to point the good size, who does't use whatsapp to connect with friends and family? What's missing huge time? Auto-delete media by chat! For iphone users like me, not being able to auto-delete media after a day or so the media was seen or auto-archive them to google photos, for instance, is the most annoying thing I have to manually do regularly in my phone. The only part taking advantage of this lack of functionality is Apple by selling more cloud subscriptions. People will eventually give up and subscribe to apple cloud for more space. PLEASE, enable the auto-delete/auto-archive configuration!! This is an inevitable upgrade to keep the app alive long-term. Even teenagers may start using the app when that happens! This is a win-win-win situation!! 2nd suggestion: Add a speaker versus iphone play button to listen to voice messages.
    more
  • Needs to keep up with technology Jan 9, 2018

    By Papi maste
    I love WhatsApp and all it’s functions. It is one of the apps I use the most but one thing that really bum me out is the fact that they haven’t innovated or maintained up to date with technology. The two things that will make this app my favorite is a way to make polls in group chats. Imagine being able to know who is going to the event by just clicking “Assisting” or “Not going”. Imagine being able to decide which photo to upload to Instagram by just letting people choose the one they prefer or even tell you which shoes to buy. The other thing that would improve the app would be Apple Watch compatibility. Being able to tell Siri to send a message right from your wrist or even respond whenever you want and not just when they send a message to you. Thanks,
    more
  • App got worse after no choice then having to update Apr 11, 2021

    By CST&RT
    What happened to what’s app after the update. It got worse. What about being able to delete what you sent on both sides nit just from my chat, it used to not any more! You said there were improvements? Not at all! Improvements doesn’t mean to take away what worked well for many. improvements is enhancing adding not removing what works. What a disappointment this app fell short! Many feel the same! Security? That probably won’t be secure either anymore! Let’s see what will happen going forward with all the breaches and the unsecured and less encryption . I can go on and on. If you say you will improve, then do as you promise! What happened to what’s app after the update. It got worse. What about being able to delete what you sent on both sides nit just from my chat, it used to not any more! You said there were improvements? Not at all! Improvements doesn’t mean to take away what worked well for many. improvements is enhancing adding not removing what works. What a disappointment this app fell short! Many feel the same! Security? That probably won’t be secure either anymore! Let’s see what will happen going forward with all the breaches and the unsecured and less encryption . I can go on and on. If you say you will improve, then do as you promise!
    more
  • From Bad to Worse Feb 1, 2021

    By Silks777
    What was once a wonderful secure platform is fast becoming a laughingstock ever since it was touched by Facebook. So thoroughly disappointed. Relatives abroad had told me that Facebook is phasing out WhatsApp but demands that we give them all our contact details; I’m not for that. Apparently, In the UK, WhatsApp was given customers until the first week of February before they close an account if the customer refused to except terms to the detriment of customer privacy. Now there is a delay to this change? It’s still going to happen so why the delay? Could it be that this delay is to collect our information anyway without a permission, anyway? I have now started looking for a replacement to WhatsApp. I am sorry to be parting company with you but it isn’t the secure independent platform it once was and the quality has progressively deteriorated. To be honest, if I could opt for zero stars that would be the level at this point. I’ve been trying to speak to others over the platform but I’ve spent more time trying to reconnect or redial and it’s just not worth it. Another competitor bows out.
    more
  • Apr 15, 2021

    By Tris_Fraser
    Absolutely useless, being connected to Wi-Fi doesn't mean anything until it's had a full half hour of deciding you're not connected to realise you are. There's no such thing as customer support and the help list is literally 3 points that help with less than nothing. If I didn't need it I would use anything over this app. I don't know how a multi million dollar company can come of an app that seems it's developed by 2 year olds on plastic toy computers.
    more
  • Apr 15, 2021

    By Lisa whitaker
    Have been completely locked out of my account and cannot communicate with clients. In the past when I uninstall and reinstall I lose all data, even when I try to back it up. Honestly don't understand how an app can function this poorly. Disappointing
    more
  • Apr 15, 2021

    By Daniel W
    There needs to be a way to block messages from unknown contacts, or at the very least images from them! My friend received a sexually explicit photo from some random person she's never been contacted from before. I also received spam recently, and do not want that on my phone. other than that, additional privacy concerns and updates without descriptions are not cool. WhatsApp need a "do not sell my info" opt out like California law now mandates. Other than that it's been good.
    more

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