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WhatsApp Business

WhatsApp Business

WhatsApp LLC

Simple tool for businesses to talk to their customers.

4.2 Ratings 6M+ Reviews 500M+ Downloads

Ratings & Reviews

Write a Review
  • img Community
    Great app for my business
    img by Amber
    2 years ago
  • Oct 17, 2021

    By Sumanth Venkata
    It's excellent app. I use this app for excel transactions , mail transactions It's very useful to me .
  • Complain Oct 5, 2021

    By whele ph
    Good day sir/ma in the house please I have a little complain to make about WhatsApp calls please I will be very very happy and grateful if you can add off and on for WhatsApp calls is becoming too much Someone will just wake into your DM and start coming you WhatsApp call or video call which just maybe because you didn’t reply them on time and they don’t want to know what you are doing if busy or not they will just use the call and distract you from what you are doing which is not suppose make it a way that we can be able to off the call anytime we want and switch it on anytime we want please the video call and Audio calls is too much I will like you to do something about it Just like Instagram they can’t just call you like that unless one permits them to call which is the normal way is meant to be Please sir look into this
  • Great but better with categories Jun 4, 2020

    By Njohana
    Hi, l am enjoying so much this app and it is great for business, only thing l see you don’t have an option to organize your products by category, so if you have 100 type of the same product, customers must look one by one. And also you should be allow to send pictures o messages to one group of customers for example de one inside your categories and only the ones inside the category that you select. Everything else is perfect and great!
  • A big problem Jan 7, 2021

    By Ade Burna
    Hello you’re giving us though time with the new updates or something some months back I can’t search people on my WhatsApp update yesterday someone told me to update the WhatsApp that I’ll be able to search now I can but I can’t post picture to my WhatsApp status a lot of people are experience this pls find something to do about it we ain’t enjoying the app for the past few months pls find something to do about within a day pls. Thanks
  • AWAY MESSAGE BUG Jul 17, 2019

    By SmartMeals
    This app is very helpful if you own a business. Quick replies will reduce the time you spend texting customers by a huge amount. PLEASE FIX THIS BUG ASAP: Since last update away messages are being sent at all times including business hours. I have gone through all the settings multiple times, I am 100% sure my business hours are set correctly and I selected the option to only send the message outside of business hours. I had to turn off away messages since it’s sending it to all my customers at all times. Previously I wasn’t having this problem. PLEASE FIX THIS BUG ASAP!!
  • Oct 6, 2021

    By MSR Murleedharan
    Worsted... Recently i Updated.... Again asking to Update.... Very Big Headache.....Dear Team Please Don't Compulsory to Your Subscribers to Update and Error the App from Working Condition.... allow them to if Interested Upgrade, or let them the Previous App like Other Famous Applications.... If You again trouble (Compulsory) me to Upgrade Definitely i will Uninstall this Headache App....
  • Need to fix one thing Dec 27, 2020

    By IHuZaifaMalik
    Hi, when you reply to old chats you scroll down and reply and after you come back at the top chats and then you have to find again old chats . Plz fixit . I need again n again come back up and wcrool down to reply old chats and follow up. 2 : Plz add more colors label. And if label can be in smaal fonts and less space occupy under name that would be good . Cuze if you are putting alot of labels because thwir fonts size is big and bold colors it’s too much mess. Thankuou
  • Oct 16, 2021

    By TARAYA
    I love how convenient and easy it is to use for business especially the catalogue part where I can showcase my products easily
  • About whatsapp that I experienced just the night ago Aug 11, 2021

    By 1-1-1362$:?2@283592
    So yesterday night im sick of being on the online world so I want to let go of them but I couldnt find any way to push everyone from me so i tried to delete whatsapp but then I want to redownload it cuz my mom and I lives in a two far different places and I need to call her to see her face but then again my whatsapp is still on loading mode from yesterday to today
  • Oct 17, 2021

    By Sumanth Venkata
    It's excellent app. I use this app for excel transactions , mail transactions It's very useful to me .
  • Complain Oct 5, 2021

    By whele ph
    Good day sir/ma in the house please I have a little complain to make about WhatsApp calls please I will be very very happy and grateful if you can add off and on for WhatsApp calls is becoming too much Someone will just wake into your DM and start coming you WhatsApp call or video call which just maybe because you didn’t reply them on time and they don’t want to know what you are doing if busy or not they will just use the call and distract you from what you are doing which is not suppose make it a way that we can be able to off the call anytime we want and switch it on anytime we want please the video call and Audio calls is too much I will like you to do something about it Just like Instagram they can’t just call you like that unless one permits them to call which is the normal way is meant to be Please sir look into this
  • Great but better with categories Jun 4, 2020

    By Njohana
    Hi, l am enjoying so much this app and it is great for business, only thing l see you don’t have an option to organize your products by category, so if you have 100 type of the same product, customers must look one by one. And also you should be allow to send pictures o messages to one group of customers for example de one inside your categories and only the ones inside the category that you select. Everything else is perfect and great!
  • A big problem Jan 7, 2021

    By Ade Burna
    Hello you’re giving us though time with the new updates or something some months back I can’t search people on my WhatsApp update yesterday someone told me to update the WhatsApp that I’ll be able to search now I can but I can’t post picture to my WhatsApp status a lot of people are experience this pls find something to do about it we ain’t enjoying the app for the past few months pls find something to do about within a day pls. Thanks
  • AWAY MESSAGE BUG Jul 17, 2019

    By SmartMeals
    This app is very helpful if you own a business. Quick replies will reduce the time you spend texting customers by a huge amount. PLEASE FIX THIS BUG ASAP: Since last update away messages are being sent at all times including business hours. I have gone through all the settings multiple times, I am 100% sure my business hours are set correctly and I selected the option to only send the message outside of business hours. I had to turn off away messages since it’s sending it to all my customers at all times. Previously I wasn’t having this problem. PLEASE FIX THIS BUG ASAP!!
  • Oct 6, 2021

    By MSR Murleedharan
    Worsted... Recently i Updated.... Again asking to Update.... Very Big Headache.....Dear Team Please Don't Compulsory to Your Subscribers to Update and Error the App from Working Condition.... allow them to if Interested Upgrade, or let them the Previous App like Other Famous Applications.... If You again trouble (Compulsory) me to Upgrade Definitely i will Uninstall this Headache App....
  • Need to fix one thing Dec 27, 2020

    By IHuZaifaMalik
    Hi, when you reply to old chats you scroll down and reply and after you come back at the top chats and then you have to find again old chats . Plz fixit . I need again n again come back up and wcrool down to reply old chats and follow up. 2 : Plz add more colors label. And if label can be in smaal fonts and less space occupy under name that would be good . Cuze if you are putting alot of labels because thwir fonts size is big and bold colors it’s too much mess. Thankuou
  • Oct 16, 2021

    By TARAYA
    I love how convenient and easy it is to use for business especially the catalogue part where I can showcase my products easily
  • About whatsapp that I experienced just the night ago Aug 11, 2021

    By 1-1-1362$:?2@283592
    So yesterday night im sick of being on the online world so I want to let go of them but I couldnt find any way to push everyone from me so i tried to delete whatsapp but then I want to redownload it cuz my mom and I lives in a two far different places and I need to call her to see her face but then again my whatsapp is still on loading mode from yesterday to today
  • Oct 11, 2021

    By Eni Balogun
    Group folders frature please and messages be saved on cloud like telegram does.. Also I'd suggest a feature where users can pick their theme colors.. It's not everyone that likes green for real.. Thanks.
  • Oct 15, 2021

    By RAMPREET SINGH
    After install update on 15.10.2021, I am unable to download all received images or videos and also unable to send any images or videos.
  • Oct 15, 2021

    By Mercy Mukuhi
    I have had a very bad experience... Delay in sending and receiving texts and also status updates.
  • Oct 16, 2021

    By AKiL AGAVAN
    Make sure that, "Group Admin" can delete any Message, Image, Video, Document, Voice permanently.. Add this option for group admin.. 👍🏼
  • Oct 16, 2021

    By nouran kiwan
    Can't get notifications, I don't notice a message until I open the app !! And all my settings are fine 🙂
  • Looks like a good app except... Sep 13, 2020

    By BlueLavaGirl
    Had it set up for my small business but ended up deleting it from Facebook. It shows my cell number instead of... Use WhatsApp to connect to “business name here”. Makes sense to have this option since they’re connecting to it from my Facebook business page. We have a standard landline for our business but wanted to try out messaging for new contacts or people finding us on social media. If I wanted them to know my cell I’d just post it on social media so either way whats the point of this app? Thought it was an mediator to use for business with oversharing personal info.
  • Oct 4, 2021

    By QUA MSOMI
    App stopped functioning/working. For that reason I recommend no 1 I repeat! absolutely no 1!!! download or update this app it's complete waste of time. I don't even know how many times I updated this app 🚮
  • Oct 4, 2021

    By Ekhmal Edham
    After update. Can't to use at all. Call, Chatting, Notification can't to use? If have problem, tell us for wait a few minute atleast i know.
  • Big Bad Bugs May 15, 2021

    By BK.85
    I'm sure that most of you seen this that a message you sent among yours is not delivered to your contact while before and after one's are delivered!!! it's a bug and you have to resend your message to fix it and from the time that Telegram facing Blocking issues by governments, WhatsApp becoming worse and worse... Another main problem is that's WhatsApp has no online backup mechanism so in compare with Telegram that everything stores in cloud exactly at the same time they being sent, you have to wait for every day backup of WhatsApp or push the button your self!!! so just shame!
  • Oct 4, 2021

    By Neso Cynthia
    Ever since I sent message to people on my contact list ,it has not sent I thought maybe I didn't have data but I bought data three good times but the messages are not still sending
  • Number with another owner Jan 10, 2020

    By nane#%
    I can’t believe when I request a number in WhatsApp Business already have another owner in the same phone number, now I have the issue receiving it several calls and texts from Africa! I will try to blocking everyone but it’s impossible the people still show up.. I think WhatsApp isn’t safe to obtain a number. I can’t imagine another person request the same number and push me away and my client can’t reach me, also I contact costumers service and is just a robotic voice give you some options and never resolved the problem. This is a huge problem!
  • img Community
    Great app for my business
    img by Amber
    2 years ago

No reviews available

  • Oct 17, 2021

    By Sumanth Venkata
    It's excellent app. I use this app for excel transactions , mail transactions It's very useful to me .
  • Great but better with categories Jun 4, 2020

    By Njohana
    Hi, l am enjoying so much this app and it is great for business, only thing l see you don’t have an option to organize your products by category, so if you have 100 type of the same product, customers must look one by one. And also you should be allow to send pictures o messages to one group of customers for example de one inside your categories and only the ones inside the category that you select. Everything else is perfect and great!
  • A big problem Jan 7, 2021

    By Ade Burna
    Hello you’re giving us though time with the new updates or something some months back I can’t search people on my WhatsApp update yesterday someone told me to update the WhatsApp that I’ll be able to search now I can but I can’t post picture to my WhatsApp status a lot of people are experience this pls find something to do about it we ain’t enjoying the app for the past few months pls find something to do about within a day pls. Thanks
  • Need to fix one thing Dec 27, 2020

    By IHuZaifaMalik
    Hi, when you reply to old chats you scroll down and reply and after you come back at the top chats and then you have to find again old chats . Plz fixit . I need again n again come back up and wcrool down to reply old chats and follow up. 2 : Plz add more colors label. And if label can be in smaal fonts and less space occupy under name that would be good . Cuze if you are putting alot of labels because thwir fonts size is big and bold colors it’s too much mess. Thankuou
  • Oct 16, 2021

    By TARAYA
    I love how convenient and easy it is to use for business especially the catalogue part where I can showcase my products easily
  • About whatsapp that I experienced just the night ago Aug 11, 2021

    By 1-1-1362$:?2@283592
    So yesterday night im sick of being on the online world so I want to let go of them but I couldnt find any way to push everyone from me so i tried to delete whatsapp but then I want to redownload it cuz my mom and I lives in a two far different places and I need to call her to see her face but then again my whatsapp is still on loading mode from yesterday to today
  • WhatsApp is the best thing to Modernize Society Apr 26, 2021

    By gigibeyond
    WhatsApp challenges how we perform today as multi tasking is a New and outstanding way to create solid work ethics. Maintaining content, context and control of our lack thereof in mediating for our universal language to communicate our ideas without interruption. The told ideas of how this App delivers is outstandingly the most noteworthy piece of Art. It is a good place for a beautiful day to experience the best outcome for life’s journey.
  • My recommanded Jul 23, 2019

    By Saaadegh
    Hi I use the wa business for more option I think that we need more option to handle our works such as a control the online status for emergency session time becaus when i waiting for message from my team in wa business all the people see that I’m online and they tell “let’s talk to him because he is online...!!!🙄” but in real I’m in serious session and just waiting for one doc from my team...
  • What we needed and it’s here Jun 6, 2019

    By Davidsafari
    I think there should be 3 whatsapp even Four coz people like me are traveling for business and we get 10 different numbers which we use them at least 5 of em constantly I think the 3rd whatsapp in our devices app stores must be something like telegram with channels and more features Thanks a lot for all your cares and effort
  • Add change number option Oct 18, 2019

    By shobi1111
    I want to change number in whatsapp business but this feature isn’t available yet. I don’t have this sim card I don’t want to loss my chat because it’s important to change my number can you enable option on next update or give me the way how i can make Thank You
  • Complain Oct 5, 2021

    By whele ph
    Good day sir/ma in the house please I have a little complain to make about WhatsApp calls please I will be very very happy and grateful if you can add off and on for WhatsApp calls is becoming too much Someone will just wake into your DM and start coming you WhatsApp call or video call which just maybe because you didn’t reply them on time and they don’t want to know what you are doing if busy or not they will just use the call and distract you from what you are doing which is not suppose make it a way that we can be able to off the call anytime we want and switch it on anytime we want please the video call and Audio calls is too much I will like you to do something about it Just like Instagram they can’t just call you like that unless one permits them to call which is the normal way is meant to be Please sir look into this
  • Oct 4, 2021

    By Osarinmwian Isaac
    It's has been a perfect app but I stopped receiving messages it doesn't even load again.i gave this a 4 star because it has been a good app but I don't know the reason for the sudden breakdown
  • The Organic Business Tool Apr 13, 2021

    By 𝖛𝖛
    I find WhatsApp Business the greatest organic business tool, where one can build their business through contacts in their network, sharing tons of content which would otherwise need to be promoted in Facebook or Instagram for reach via broadcast lists and status with far better reach. Only bug witnessed is within the synch of Facebook profile towards business hours, which fails and I have to set manually to have the away message corresponding.
  • Great idea but... May 1, 2019

    By milaneza007
    It’s a very good idea for people who have two phones! However, for people like me who only have one phone and doesn’t want customers to text you to your personal profile this app is not the solution. There could be an option for a business account where you can select your customers from your contacts that way they can only communicate through the business account and you can have more privacy in your personal account
  • Oct 5, 2021

    By Taiwo Akanbi
    The app new update is very bad on PC link, it take ages to load on PC and message deliver and arrive so so late on it when it's on PC ... I hope the developer work on this against next update
  • Información not been downloaded correctly Mar 22, 2021

    By Guscaralarm.com
    I have a situation that at least 40 percent of my voice and stickers I received on my device are getting stock between the sender and me. I receive the audio notification and I’m unable to listen to it, won’t play and regarding the stickers I also received the notification but all I see is a square image with a down arrow seen down Can you please help!!
  • AWAY MESSAGE BUG Jul 17, 2019

    By SmartMeals
    This app is very helpful if you own a business. Quick replies will reduce the time you spend texting customers by a huge amount. PLEASE FIX THIS BUG ASAP: Since last update away messages are being sent at all times including business hours. I have gone through all the settings multiple times, I am 100% sure my business hours are set correctly and I selected the option to only send the message outside of business hours. I had to turn off away messages since it’s sending it to all my customers at all times. Previously I wasn’t having this problem. PLEASE FIX THIS BUG ASAP!!
  • Oct 6, 2021

    By MSR Murleedharan
    Worsted... Recently i Updated.... Again asking to Update.... Very Big Headache.....Dear Team Please Don't Compulsory to Your Subscribers to Update and Error the App from Working Condition.... allow them to if Interested Upgrade, or let them the Previous App like Other Famous Applications.... If You again trouble (Compulsory) me to Upgrade Definitely i will Uninstall this Headache App....
  • Oct 11, 2021

    By Eni Balogun
    Group folders frature please and messages be saved on cloud like telegram does.. Also I'd suggest a feature where users can pick their theme colors.. It's not everyone that likes green for real.. Thanks.
  • Oct 4, 2021

    By Fizah Labunog
    What happen used to ne so good and suddenly hang up not working for almost four hours ago please fix ...because i use to rate 5 stars only today so disappointing ...please fix it thank you
  • Oct 14, 2021

    By Ezra Daniel
    Overall features are okay. Only, picture taken in the app from Mi 11T Pro becomes blurry. Hope they will fix this soon.
  • Got freaked out by someone on this app. Oct 13, 2019

    By grammy1963
    I just wish there was a way to block someone. Seeing as I was contacted to try and help us with our business start up and instead of that he’s been harassing us nonstop even calling my cell phone at home. Dad is the only negativity on the app otherwise I think it’s a great app I have met people that are helping us get our business going but this guy just will not let up my son told him he will get a legal cease-and-desist order if he doesn’t stop.
  • Oct 16, 2021

    By AKiL AGAVAN
    Make sure that, "Group Admin" can delete any Message, Image, Video, Document, Voice permanently.. Add this option for group admin.. 👍🏼
  • Looks like a good app except... Sep 13, 2020

    By BlueLavaGirl
    Had it set up for my small business but ended up deleting it from Facebook. It shows my cell number instead of... Use WhatsApp to connect to “business name here”. Makes sense to have this option since they’re connecting to it from my Facebook business page. We have a standard landline for our business but wanted to try out messaging for new contacts or people finding us on social media. If I wanted them to know my cell I’d just post it on social media so either way whats the point of this app? Thought it was an mediator to use for business with oversharing personal info.
  • Oct 4, 2021

    By Ekhmal Edham
    After update. Can't to use at all. Call, Chatting, Notification can't to use? If have problem, tell us for wait a few minute atleast i know.
  • Can’t have personal & business separated? Jun 16, 2021

    By ScottBrio.com
    I like the idea of having a business WhatsApp, but it keeps forcing me to use either the original or the business version and renaming my profile. I want to be able to have a social profile for my friends and my business profile for everyone else. Having my friends see me by my business name is silly and they’ll likely have a hard time finding me in searches etc. If FB updates it so I can have both I’ll consider changing the rating and giving a full review.
  • Oct 5, 2021

    By Deepak Rajpurohit
    Good for business can use my products pics in a catalogue but at least we should be able to add 30 or more pics in a catalogue. Hope in next update we can get it..
  • Oct 6, 2021

    By sagar kashyap tour
    I and all users need two-three features like saving WhatsApp status, freezing last seen, there are many more features that if you give date to WhatsApp Business, I think there will be many users
  • Oct 15, 2021

    By RAMPREET SINGH
    After install update on 15.10.2021, I am unable to download all received images or videos and also unable to send any images or videos.
  • Oct 15, 2021

    By Mercy Mukuhi
    I have had a very bad experience... Delay in sending and receiving texts and also status updates.
  • Oct 16, 2021

    By nouran kiwan
    Can't get notifications, I don't notice a message until I open the app !! And all my settings are fine 🙂
  • Oct 4, 2021

    By QUA MSOMI
    App stopped functioning/working. For that reason I recommend no 1 I repeat! absolutely no 1!!! download or update this app it's complete waste of time. I don't even know how many times I updated this app 🚮
  • Big Bad Bugs May 15, 2021

    By BK.85
    I'm sure that most of you seen this that a message you sent among yours is not delivered to your contact while before and after one's are delivered!!! it's a bug and you have to resend your message to fix it and from the time that Telegram facing Blocking issues by governments, WhatsApp becoming worse and worse... Another main problem is that's WhatsApp has no online backup mechanism so in compare with Telegram that everything stores in cloud exactly at the same time they being sent, you have to wait for every day backup of WhatsApp or push the button your self!!! so just shame!
  • Oct 4, 2021

    By Neso Cynthia
    Ever since I sent message to people on my contact list ,it has not sent I thought maybe I didn't have data but I bought data three good times but the messages are not still sending
  • Number with another owner Jan 10, 2020

    By nane#%
    I can’t believe when I request a number in WhatsApp Business already have another owner in the same phone number, now I have the issue receiving it several calls and texts from Africa! I will try to blocking everyone but it’s impossible the people still show up.. I think WhatsApp isn’t safe to obtain a number. I can’t imagine another person request the same number and push me away and my client can’t reach me, also I contact costumers service and is just a robotic voice give you some options and never resolved the problem. This is a huge problem!
  • Oct 15, 2021

    By Taxcuse
    When we do keep archive chat archive why archive box comes on top ..let it be in the bottom becoz if we keep it on top we still get a hint that there is some message ..to completly ignore we want setting that this box remain in bottom even after we receive the message
  • Images Jan 7, 2020

    By AT&T lies
    The auto save to camera roll groups all the saved photos with my regular WhatsApp photos making this app completely useless. I want to be able to completely separate my WhatsApp and WhatsApp business accounts which means the business account needs a completely separate folder for photos. Especially when business photos are being used to ensure I don’t get scammed. Looks like I’ll be using a different chat app and just keep regular WhatsApp for personal use which is a shame because the last thing I wanted was to make my employees download another app to their phones.
  • Oct 4, 2021

    By junaid sayed
    The app is not working since today evening. None of the messages are getting delivered even though the internet is working fine on other apps...

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