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WhatsApp Business

WhatsApp Business

WhatsApp LLC

Simple tool for businesses to talk to their customers.

4.1 Ratings 5M+ Reviews 100M+ Downloads

Ratings & Reviews

Write a Review
  • img Community
    Great app for my business
    img by Amber
    1 year ago
  • Jun 15, 2021

    By Abdul Jume Iliyasu
    The only problem with whatsapp business is that, the cart are limited to certain categories, we should be given the chance to create custom cart option. We have business that doesn't fall to the cart category given. That force us to not use whatsapp business. Example like Tech Business, Computer category etc. Whatsapp business should take these into consideration in the next version. Thanks
  • Jun 11, 2021

    By Pranav Jha
    No Logical use Catalog Manager can be thought of. Whatever I try to upload in my catalog, simply gets rejected. If I can't promote my Social handles by embedding their links, then I see no logical way of how a budding business is expected to marketise his products.
  • A big problem Jan 7, 2021

    By Ade Burna
    Hello you’re giving us though time with the new updates or something some months back I can’t search people on my WhatsApp update yesterday someone told me to update the WhatsApp that I’ll be able to search now I can but I can’t post picture to my WhatsApp status a lot of people are experience this pls find something to do about it we ain’t enjoying the app for the past few months pls find something to do about within a day pls. Thanks
  • Jun 4, 2021

    By MUKESH SHARMA FARIDPUR
    This app is best performance but 3 point is error 1. Please add Hide Pression option 2. Catalogue update total online order option with payment & COD 3. I am create a meeting room but room create option click after transfer messenger application this is wrong please provide meeting room full option in whatsaap business no use with other application Thanks🙏🙏
  • AWAY MESSAGE BUG Jul 17, 2019

    By SmartMeals
    This app is very helpful if you own a business. Quick replies will reduce the time you spend texting customers by a huge amount. PLEASE FIX THIS BUG ASAP: Since last update away messages are being sent at all times including business hours. I have gone through all the settings multiple times, I am 100% sure my business hours are set correctly and I selected the option to only send the message outside of business hours. I had to turn off away messages since it’s sending it to all my customers at all times. Previously I wasn’t having this problem. PLEASE FIX THIS BUG ASAP!!
  • Jun 5, 2021

    By Darpil Kumar Kar
    Its a similar app as whatsapp messenge but if u type slash(/) then it will give u a sentence .. like (thanks for you buisness , we are looking to do more buisness with you).... So its pretty good .. it also has many other features , well i dont wanna spoil it for you so do check it out and i would give it a 5 star....
  • Need to fix one thing Dec 27, 2020

    By IHuZaifaMalik
    Hi, when you reply to old chats you scroll down and reply and after you come back at the top chats and then you have to find again old chats . Plz fixit . I need again n again come back up and wcrool down to reply old chats and follow up. 2 : Plz add more colors label. And if label can be in smaal fonts and less space occupy under name that would be good . Cuze if you are putting alot of labels because thwir fonts size is big and bold colors it’s too much mess. Thankuou
  • Jun 8, 2021

    By Muhammad Azhar Saeed
    SUGGESTION: 1) add new group chat setting "Moderate" that could be toggled on and off. 2) add new role "Moderator" who can approve/reject which message could be shown in a moderated group. Both admins and Moderators can approve/reject a message to be shown in group chat. 3) only admins / moderators will receive the message in group chat. once approved that message be visible to all group members. if rejected that message be removed from the chat all togather.
  • WhatsApp is the best thing to Modernize Society Apr 26, 2021

    By gigibeyond
    WhatsApp challenges how we perform today as multi tasking is a New and outstanding way to create solid work ethics. Maintaining content, context and control of our lack thereof in mediating for our universal language to communicate our ideas without interruption. The told ideas of how this App delivers is outstandingly the most noteworthy piece of Art. It is a good place for a beautiful day to experience the best outcome for life’s journey.
  • Jun 15, 2021

    By Abdul Jume Iliyasu
    The only problem with whatsapp business is that, the cart are limited to certain categories, we should be given the chance to create custom cart option. We have business that doesn't fall to the cart category given. That force us to not use whatsapp business. Example like Tech Business, Computer category etc. Whatsapp business should take these into consideration in the next version. Thanks
  • Jun 11, 2021

    By Pranav Jha
    No Logical use Catalog Manager can be thought of. Whatever I try to upload in my catalog, simply gets rejected. If I can't promote my Social handles by embedding their links, then I see no logical way of how a budding business is expected to marketise his products.
  • A big problem Jan 7, 2021

    By Ade Burna
    Hello you’re giving us though time with the new updates or something some months back I can’t search people on my WhatsApp update yesterday someone told me to update the WhatsApp that I’ll be able to search now I can but I can’t post picture to my WhatsApp status a lot of people are experience this pls find something to do about it we ain’t enjoying the app for the past few months pls find something to do about within a day pls. Thanks
  • Jun 4, 2021

    By MUKESH SHARMA FARIDPUR
    This app is best performance but 3 point is error 1. Please add Hide Pression option 2. Catalogue update total online order option with payment & COD 3. I am create a meeting room but room create option click after transfer messenger application this is wrong please provide meeting room full option in whatsaap business no use with other application Thanks🙏🙏
  • AWAY MESSAGE BUG Jul 17, 2019

    By SmartMeals
    This app is very helpful if you own a business. Quick replies will reduce the time you spend texting customers by a huge amount. PLEASE FIX THIS BUG ASAP: Since last update away messages are being sent at all times including business hours. I have gone through all the settings multiple times, I am 100% sure my business hours are set correctly and I selected the option to only send the message outside of business hours. I had to turn off away messages since it’s sending it to all my customers at all times. Previously I wasn’t having this problem. PLEASE FIX THIS BUG ASAP!!
  • Jun 5, 2021

    By Darpil Kumar Kar
    Its a similar app as whatsapp messenge but if u type slash(/) then it will give u a sentence .. like (thanks for you buisness , we are looking to do more buisness with you).... So its pretty good .. it also has many other features , well i dont wanna spoil it for you so do check it out and i would give it a 5 star....
  • Need to fix one thing Dec 27, 2020

    By IHuZaifaMalik
    Hi, when you reply to old chats you scroll down and reply and after you come back at the top chats and then you have to find again old chats . Plz fixit . I need again n again come back up and wcrool down to reply old chats and follow up. 2 : Plz add more colors label. And if label can be in smaal fonts and less space occupy under name that would be good . Cuze if you are putting alot of labels because thwir fonts size is big and bold colors it’s too much mess. Thankuou
  • Jun 8, 2021

    By Muhammad Azhar Saeed
    SUGGESTION: 1) add new group chat setting "Moderate" that could be toggled on and off. 2) add new role "Moderator" who can approve/reject which message could be shown in a moderated group. Both admins and Moderators can approve/reject a message to be shown in group chat. 3) only admins / moderators will receive the message in group chat. once approved that message be visible to all group members. if rejected that message be removed from the chat all togather.
  • WhatsApp is the best thing to Modernize Society Apr 26, 2021

    By gigibeyond
    WhatsApp challenges how we perform today as multi tasking is a New and outstanding way to create solid work ethics. Maintaining content, context and control of our lack thereof in mediating for our universal language to communicate our ideas without interruption. The told ideas of how this App delivers is outstandingly the most noteworthy piece of Art. It is a good place for a beautiful day to experience the best outcome for life’s journey.
  • Jun 2, 2021

    By Halimat Praise Tella
    Well pretty cool app ,I just wish I could fix stickers on pictures I want to post on my status , just so not cool that I can't . And there should be a way you can exclude just a few people from seeing my dp
  • WhatsApp business keeps crashing May 5, 2021

    By Teknovate
    WhatsApp is tiring ..... Sadly writing this review and I hope other people experiencing same problems with this App take time to drop a blunt review. WhatsApp and WhatsApp business is sure one of the most important App to Me but at the same time becoming the most stressful App to use for Me(AH! I’m tired).... from WhatsApp crashing due to status uploading and viewing, stickers usage shuts down the App instantly(What an App 💔),why would WhatsApp kick me out for 2-3hrs if I have so many messages coming in at the same time ?kindly do something about it ... I use an iOS device and I don’t expect to view deleted status too(if I want GBwhatsapp, I’ll use it myself🥺).the unlimited list of discomfort this dear App causes me daily but I’ll kindly like to request a QUICK FIX to these bugs. WhatsApp is indeed helpful to us but pleas make it better for us. Kind Regards 🙏
  • Looks like a good app except... Sep 13, 2020

    By BlueLavaGirl
    Had it set up for my small business but ended up deleting it from Facebook. It shows my cell number instead of... Use WhatsApp to connect to “business name here”. Makes sense to have this option since they’re connecting to it from my Facebook business page. We have a standard landline for our business but wanted to try out messaging for new contacts or people finding us on social media. If I wanted them to know my cell I’d just post it on social media so either way whats the point of this app? Thought it was an mediator to use for business with oversharing personal info.
  • Big Bad Bugs May 15, 2021

    By BK.85
    I'm sure that most of you seen this that a message you sent among yours is not delivered to your contact while before and after one's are delivered!!! it's a bug and you have to resend your message to fix it and from the time that Telegram facing Blocking issues by governments, WhatsApp becoming worse and worse... Another main problem is that's WhatsApp has no online backup mechanism so in compare with Telegram that everything stores in cloud exactly at the same time they being sent, you have to wait for every day backup of WhatsApp or push the button your self!!! so just shame!
  • Number with another owner Jan 10, 2020

    By nane#%
    I can’t believe when I request a number in WhatsApp Business already have another owner in the same phone number, now I have the issue receiving it several calls and texts from Africa! I will try to blocking everyone but it’s impossible the people still show up.. I think WhatsApp isn’t safe to obtain a number. I can’t imagine another person request the same number and push me away and my client can’t reach me, also I contact costumers service and is just a robotic voice give you some options and never resolved the problem. This is a huge problem!
  • Jun 9, 2021

    By Kedar Takalkar
    Media i.e. whatsapp photos and videos are being deleted automatically. And solution to this problem is nowhere to be found. I have lost all my photos. No fix from whatss app. worst ever experience from whatss app
  • Images Jan 7, 2020

    By AT&T lies
    The auto save to camera roll groups all the saved photos with my regular WhatsApp photos making this app completely useless. I want to be able to completely separate my WhatsApp and WhatsApp business accounts which means the business account needs a completely separate folder for photos. Especially when business photos are being used to ensure I don’t get scammed. Looks like I’ll be using a different chat app and just keep regular WhatsApp for personal use which is a shame because the last thing I wanted was to make my employees download another app to their phones.
  • Can’t have personal & business separated? Jun 16, 2021

    By ScottBrio.com
    I like the idea of having a business WhatsApp, but it keeps forcing me to use either the original or the business version and renaming my profile. I want to be able to have a social profile for my friends and my business profile for everyone else. Having my friends see me by my business name is silly and they’ll likely have a hard time finding me in searches etc. If FB updates it so I can have both I’ll consider changing the rating and giving a full review.
  • img Community
    Great app for my business
    img by Amber
    1 year ago

No reviews available

  • A big problem Jan 7, 2021

    By Ade Burna
    Hello you’re giving us though time with the new updates or something some months back I can’t search people on my WhatsApp update yesterday someone told me to update the WhatsApp that I’ll be able to search now I can but I can’t post picture to my WhatsApp status a lot of people are experience this pls find something to do about it we ain’t enjoying the app for the past few months pls find something to do about within a day pls. Thanks
  • Jun 4, 2021

    By MUKESH SHARMA FARIDPUR
    This app is best performance but 3 point is error 1. Please add Hide Pression option 2. Catalogue update total online order option with payment & COD 3. I am create a meeting room but room create option click after transfer messenger application this is wrong please provide meeting room full option in whatsaap business no use with other application Thanks🙏🙏
  • Jun 5, 2021

    By Darpil Kumar Kar
    Its a similar app as whatsapp messenge but if u type slash(/) then it will give u a sentence .. like (thanks for you buisness , we are looking to do more buisness with you).... So its pretty good .. it also has many other features , well i dont wanna spoil it for you so do check it out and i would give it a 5 star....
  • Need to fix one thing Dec 27, 2020

    By IHuZaifaMalik
    Hi, when you reply to old chats you scroll down and reply and after you come back at the top chats and then you have to find again old chats . Plz fixit . I need again n again come back up and wcrool down to reply old chats and follow up. 2 : Plz add more colors label. And if label can be in smaal fonts and less space occupy under name that would be good . Cuze if you are putting alot of labels because thwir fonts size is big and bold colors it’s too much mess. Thankuou
  • WhatsApp is the best thing to Modernize Society Apr 26, 2021

    By gigibeyond
    WhatsApp challenges how we perform today as multi tasking is a New and outstanding way to create solid work ethics. Maintaining content, context and control of our lack thereof in mediating for our universal language to communicate our ideas without interruption. The told ideas of how this App delivers is outstandingly the most noteworthy piece of Art. It is a good place for a beautiful day to experience the best outcome for life’s journey.
  • Jun 14, 2021

    By Naufal Mshana
    Extraordinarily good, effective and user friendly tool. I highly recommend that every growing business entity should adopt it for much better results.
  • Jun 15, 2021

    By Du-good Institute of Trade
    The app is good, but you have to add the following features on WhatsApp Business: 1. Views on products listed on catalogue 2. Option to upload eBooks and payment methods (Credit Card, Skrill, PayPal etc)
  • My recommanded Jul 23, 2019

    By Saaadegh
    Hi I use the wa business for more option I think that we need more option to handle our works such as a control the online status for emergency session time becaus when i waiting for message from my team in wa business all the people see that I’m online and they tell “let’s talk to him because he is online...!!!🙄” but in real I’m in serious session and just waiting for one doc from my team...
  • What we needed and it’s here Jun 6, 2019

    By Davidsafari
    I think there should be 3 whatsapp even Four coz people like me are traveling for business and we get 10 different numbers which we use them at least 5 of em constantly I think the 3rd whatsapp in our devices app stores must be something like telegram with channels and more features Thanks a lot for all your cares and effort
  • Jun 3, 2021

    By kasnyzawate mat nor
    Why the media or pictures & video not automatically save in my phone gallery? How to solve my problem because previously okay don't have this issue but now anyone send the media cannot save automatically in my gallery.
  • Jun 15, 2021

    By Abdul Jume Iliyasu
    The only problem with whatsapp business is that, the cart are limited to certain categories, we should be given the chance to create custom cart option. We have business that doesn't fall to the cart category given. That force us to not use whatsapp business. Example like Tech Business, Computer category etc. Whatsapp business should take these into consideration in the next version. Thanks
  • Jun 8, 2021

    By Muhammad Azhar Saeed
    SUGGESTION: 1) add new group chat setting "Moderate" that could be toggled on and off. 2) add new role "Moderator" who can approve/reject which message could be shown in a moderated group. Both admins and Moderators can approve/reject a message to be shown in group chat. 3) only admins / moderators will receive the message in group chat. once approved that message be visible to all group members. if rejected that message be removed from the chat all togather.
  • Jun 2, 2021

    By Halimat Praise Tella
    Well pretty cool app ,I just wish I could fix stickers on pictures I want to post on my status , just so not cool that I can't . And there should be a way you can exclude just a few people from seeing my dp
  • The Organic Business Tool Apr 13, 2021

    By 𝖛𝖛
    I find WhatsApp Business the greatest organic business tool, where one can build their business through contacts in their network, sharing tons of content which would otherwise need to be promoted in Facebook or Instagram for reach via broadcast lists and status with far better reach. Only bug witnessed is within the synch of Facebook profile towards business hours, which fails and I have to set manually to have the away message corresponding.
  • Jun 14, 2021

    By UIPL INNOVATIONS
    It stopped working showing message to contact Supprt team. Inspite of repeatedly trying & sharing on e-mail, my blocked account hasn't been activated yet due to which I m not able to coordinate with my teams distributed geographically in various cities. This is impacting my operation & impacts my office business. I am not able to connect with my customer & simultaneously, my customer service experience is hampered due to this blocking of my account. If this feedback really bothers you, DO IT!
  • Great idea but... May 1, 2019

    By milaneza007
    It’s a very good idea for people who have two phones! However, for people like me who only have one phone and doesn’t want customers to text you to your personal profile this app is not the solution. There could be an option for a business account where you can select your customers from your contacts that way they can only communicate through the business account and you can have more privacy in your personal account
  • Jun 16, 2021

    By Vijay Kumar
    It's very helpful, specially when we don't want 2 devices for our 2 sims. We can avail two different settings at same time in 1 device.
  • Jun 16, 2021

    By army forever bts
    there is a function to listen to voice messages quickly from 1. 1.5 and 2. My sister has this function I even updated it fonction to listen to voice messages quickly from 1.5 and 2 Perfect no need for a real number but there is a function to listen to voice messages quickly from 1. 1.5 and 2. My sister have this function but me no but I want it I even updated it and it has no messenger it is like soft but but me no but I want it I even updated it is like slack please you can add on my phone
  • WhatsApp status Apr 13, 2019

    By Herbes De Chad
    Hi, please it will be good if clients whose numbers aren't saved on our phone can get to see our WhatsApp status. Cos it's like an advert, not only saved contacts should see it, so we can reach a wider audience on WhatsApp. Those who have our contact should be able to view our status whether we saved their contact on not. Please please work on this, this should differentiate the two kinds of WhatsApp. Thank you!
  • May 30, 2021

    By Caleb Chuma
    It's a good app just that sometimes you might not receive some messages unless you open it whereas other apps you can just receive the messages without opening the app as long as you have internet
  • Jun 11, 2021

    By Pranav Jha
    No Logical use Catalog Manager can be thought of. Whatever I try to upload in my catalog, simply gets rejected. If I can't promote my Social handles by embedding their links, then I see no logical way of how a budding business is expected to marketise his products.
  • AWAY MESSAGE BUG Jul 17, 2019

    By SmartMeals
    This app is very helpful if you own a business. Quick replies will reduce the time you spend texting customers by a huge amount. PLEASE FIX THIS BUG ASAP: Since last update away messages are being sent at all times including business hours. I have gone through all the settings multiple times, I am 100% sure my business hours are set correctly and I selected the option to only send the message outside of business hours. I had to turn off away messages since it’s sending it to all my customers at all times. Previously I wasn’t having this problem. PLEASE FIX THIS BUG ASAP!!
  • Jun 16, 2021

    By Mahendra Nath Yogi
    I am using this app for last 7 months.It's a good app for text communication, but for 2days it's not working, when i open it than it would shutdown every time.
  • Jun 10, 2021

    By Zinabu Weldu
    It is nice app. I like it. however, There is no separate platform for group inaddition to that it isn't possible to pin more than three chats.
  • Got freaked out by someone on this app. Oct 13, 2019

    By grammy1963
    I just wish there was a way to block someone. Seeing as I was contacted to try and help us with our business start up and instead of that he’s been harassing us nonstop even calling my cell phone at home. Dad is the only negativity on the app otherwise I think it’s a great app I have met people that are helping us get our business going but this guy just will not let up my son told him he will get a legal cease-and-desist order if he doesn’t stop.
  • May 30, 2021

    By AKHILESH CH
    Please add a facility like What we have selected items in the catalogue give a link or connect automatically to the shops billing application or printing application...it will be much easy to make a invoice for the business
  • Malfunction Jul 16, 2020

    By Vwronica Jumbe
    I love the app but am having a problem with my number , whenever I post things on my status the app mostly malfunctions so for 24hours sometimes am unable to respond to messages ..I switched from messenger to WhatsApp business hoping it would fix the problem but still nothing..I used Watsapp messenger with another number but I am not experiencing that problem only on my actual number , what would be the problem and how could I fix it ?
  • Looks like a good app except... Sep 13, 2020

    By BlueLavaGirl
    Had it set up for my small business but ended up deleting it from Facebook. It shows my cell number instead of... Use WhatsApp to connect to “business name here”. Makes sense to have this option since they’re connecting to it from my Facebook business page. We have a standard landline for our business but wanted to try out messaging for new contacts or people finding us on social media. If I wanted them to know my cell I’d just post it on social media so either way whats the point of this app? Thought it was an mediator to use for business with oversharing personal info.
  • Can’t have personal & business separated? Jun 16, 2021

    By ScottBrio.com
    I like the idea of having a business WhatsApp, but it keeps forcing me to use either the original or the business version and renaming my profile. I want to be able to have a social profile for my friends and my business profile for everyone else. Having my friends see me by my business name is silly and they’ll likely have a hard time finding me in searches etc. If FB updates it so I can have both I’ll consider changing the rating and giving a full review.
  • WhatsApp business keeps crashing May 5, 2021

    By Teknovate
    WhatsApp is tiring ..... Sadly writing this review and I hope other people experiencing same problems with this App take time to drop a blunt review. WhatsApp and WhatsApp business is sure one of the most important App to Me but at the same time becoming the most stressful App to use for Me(AH! I’m tired).... from WhatsApp crashing due to status uploading and viewing, stickers usage shuts down the App instantly(What an App 💔),why would WhatsApp kick me out for 2-3hrs if I have so many messages coming in at the same time ?kindly do something about it ... I use an iOS device and I don’t expect to view deleted status too(if I want GBwhatsapp, I’ll use it myself🥺).the unlimited list of discomfort this dear App causes me daily but I’ll kindly like to request a QUICK FIX to these bugs. WhatsApp is indeed helpful to us but pleas make it better for us. Kind Regards 🙏
  • Big Bad Bugs May 15, 2021

    By BK.85
    I'm sure that most of you seen this that a message you sent among yours is not delivered to your contact while before and after one's are delivered!!! it's a bug and you have to resend your message to fix it and from the time that Telegram facing Blocking issues by governments, WhatsApp becoming worse and worse... Another main problem is that's WhatsApp has no online backup mechanism so in compare with Telegram that everything stores in cloud exactly at the same time they being sent, you have to wait for every day backup of WhatsApp or push the button your self!!! so just shame!
  • Number with another owner Jan 10, 2020

    By nane#%
    I can’t believe when I request a number in WhatsApp Business already have another owner in the same phone number, now I have the issue receiving it several calls and texts from Africa! I will try to blocking everyone but it’s impossible the people still show up.. I think WhatsApp isn’t safe to obtain a number. I can’t imagine another person request the same number and push me away and my client can’t reach me, also I contact costumers service and is just a robotic voice give you some options and never resolved the problem. This is a huge problem!
  • Jun 9, 2021

    By Kedar Takalkar
    Media i.e. whatsapp photos and videos are being deleted automatically. And solution to this problem is nowhere to be found. I have lost all my photos. No fix from whatss app. worst ever experience from whatss app
  • Images Jan 7, 2020

    By AT&T lies
    The auto save to camera roll groups all the saved photos with my regular WhatsApp photos making this app completely useless. I want to be able to completely separate my WhatsApp and WhatsApp business accounts which means the business account needs a completely separate folder for photos. Especially when business photos are being used to ensure I don’t get scammed. Looks like I’ll be using a different chat app and just keep regular WhatsApp for personal use which is a shame because the last thing I wanted was to make my employees download another app to their phones.

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