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Collect: Organize your content

Collect: Organize your content

WeTransfer BV

One app to save everything

4.3
81K+ Reviews 10M+
Free
8.2MB
  • Editor's Choice
  • Free
  • Fresh

Negative Reviews in Most Helpful

55% Negative Reviews

Out of 120 most helpful reviews

  • by Davita Cook

    This DOES NOT upload files to transfer like the WE with blue logo design. this is just another storage program. Good luck trying to transfer files. it will just piss you off and waste time

  • Useless and overly complicated.

    by northpaul

    First of all I’d like to say that I use the desktop version often and it is a great service so thank you for that. I just went to the site on my phone to transfer a video and found it saying to get the app. Ok, fine, I thought, everyone has an app so I don’t mind and if there are ads or something that’s ok too. Instead I find something completely different than what I know wetransfer for, presumably trying to start some sort of Pinterest style network to cash in on that style of media sharing. When I want to send photos to clients I am certainly not going to be sending a board because it is not as professional, intuitive and simply not what I want. It was perfect on the website - even the older people I know who are not tech savvy that intel about it can use it and know what they’re doing. This looks like a “feature” that no one asked for. I am not saying I deserve this or you should change it for me - I don’t have any kind of self entitled motivations here but I did want to mention it because I know that a segment of your users will be pushed away from this and I’m afraid that you will try to do this on the website too. I hope you reconsider, or if you really want to make some Pinterest rival that you do it as some other name and keep wetransfer as what we all know and love, which is a simple and effective file transfer service. It is hard to find a reliable service like this so it would be a shame to see it go down this road.

  • Needs a native ipad app bare minimum

    by the beeve

    I really wanted to like this app. Ive been searching for a place to put things I want to remember for years, and none of them have stuck. I really like the ui and feel of the app , unfortunately Collect has no native ipad app so you are forced to use it in portrait and hit the zoom button. (i only use my ipad in landscape so this is very frustrating.) Also unless I’ve missed it there is no kind of account syncing so the collect app on my iPhone, and the one on my ipad are essentially two different brains until i text myself a link to join an individual board. This works perfectly if I’m sharing something with a team member or my wife but I’d really like just one place to put stuff and keep track of it on all my devices. I already have a paper account that keeps all my journals in sync why not just make it universal? This doesn’t have anything to do with the app but i dont see how adding by we transfer to the name is necessary. As a normal person who has only heard of we transfer advertised on a podcast or two it doesn’t really add anything to the experience. Ill keep this on my devices for now with the hopes that we transfer continues development on this app. But I’ll just keep throwing junk i need to keep track of in notes for now.

  • UPDATED REVIEW

    by AdGjL16

    UPDATED ONCE AGAIN: Although I still dislike the fact that the pictures are not in numerical order, the app has started to freeze after the initial items have been saved but before the board is created. I’ve tried MULTIPLE times to get it past that point and nothing seems to change. I do NOT want to uninstall and reinstall due to the fact that I will lose all my boards. PLEASE FIX THIS BUG!!! UPDATED REVIEW: I used to love the app with one exception (the random picture order) but now with the recent update I feel the need to drop my original rating from a 4 to a 1 star. The recent update made the app stuck in ‘optimizing storage’ for DAYS and when I reached out to cs I was told I would need to delete and reinstall the app. When I did so, I lost all the previous content. Reloading and now (sorting) all the pictures is going to be a daunting task!!! 😡

  • by Syafiq Mokhtar

    I receive 5 files of high density photo which is almost 2gb per file via gmail. Please work on it bcs half of way downloading it become error! Please do something on it.

  • Please change the app so its like the online version

    by GabriellaAK

    My app is constantly crashing. I open it and it kicks me right off. When I share photos 2/3 of the time the person says the link doesn’t work. They tell me they get a note saying “there is nothing in this board”. There is most definitely something in the board the app just doesn’t work. Also, I really dislike this board thing. I don’t like Pinterest and that is not what we transfer it for. I just want to send people files! Response to developer: I sent a message to support the same day I wrote this review. They told me to not close the app until all the photos were completely downloaded....The app takes way to long to download anything. I have literally never seen it say your board it 100% downloaded. It’s always stuck at about 11%.

  • by Sean P

    Sad you guys changed the interface so much along with the name and now after playing with this for 20 mins and accomplishing nothing I will just move back to using Dropbox for photo transfers....

  • This is NOT WeTransfer

    by JBarn83

    What the hell is this app? I’m trying to do the same thing on my phone as I do on my desktop. Transfer movie and photo files from my phone and send them like I do on my computer. I have large videos that are too big to email, I don’t want to create some board, or organize my files on here. I want to transfer my files that are too big from my phone to my computer or someone else’s computer. I’m not sure what the hell this is, but it’s NOT WeTransfer. Please offer what the website does, you can have all these other options, fine, but I want to transfer from my phone, get a link in my email as I do on my computer to a download link so I can download my large files from my phone to my computer!!! Why is this so hard to do with this app????

  • by Sasha Bajac

    Why can't I just drag and drop files, upload and let people with the link download an archive like on the desktop/browser??? What are these collections? Can you just make the option for this to work like the normal WE??? This is useless. When I clicked on the link I got a web page called boards with all the photos on that page instead of just downloading an archive with the files. Really stupid update to a great service. WE is loved because of simplicity and u are trying to make a dropbox clone.

  • How I rate WeTransfer

    by mcsampery

    I hate the new “upgrade”. It’s a downgrade. How is the change any better??! Firstly, I want to know to whom I’ve just sent my video. What their address was, so I can confirm that I even spelled their address correctly. Sometimes I misspell but don’t realize it, yet wonder why I hadn’t heard back from said addressee. Secondly, I want a confirmation that it went through without a problem, or o have to wonder. And I want that confirmation sent immediately to my email. At the VERY least, it should say “SENT!” Thirdly, I want confirmation that it was received by the party to whom I’ve sent it. How about a confirmation too, once it’s actually been viewed? There’s too much uncertainty and worry with this new “upgrade”. It’s like I never know what’s happening with my videos. I just figure they’re out there floating in limbo somewhere while I worry that I’m missing out on another acting job. BTW, how in the heck do I delete all of my old video auditions from my past WeTransfer “boards” I e shared??? So sad.......what DID you do and who decided these changes were enhancements..... 🤮😠

  • by Yelena Gofman

    Primitive app. I transfered 118 files. So, to move them I had to select each of 118 ones! The app has no option to "select all". The SW programmer can be a genious but has no idea about how to design the User Interface.

  • File Transfer or Pinterest Board

    by Khachadoorian

    I love the actual desktop web version of WeTransfer. I have Plus and use it all the time. Sometimes I’ll upload a huge file and it shows me 30 mins or so until it’s fully uploaded. So I’ll set my timer and go walk the dog and then I log in on my iPhone to grab the link to send to the client when my timer rings. I’m then left scratching my head wondering why and how on earth this iOS app can’t even do that??? I have to log onto their website.. which is fine.. but why have an app if it can’t do that basic function of seeing your recent transfers and being able to access the links to share?? I guess it’s good for creating boards but didn’t Pinterest already corner the market on that? Yikes.

  • by Venkateswar Wunnava

    worst app. Download failed after 1.5 GB download on a 2GB video file, only to start from scratch. Worst app....

  • Should have a simpler option to upload files

    by Ghostwhoswims

    While I am sure the board and various other options you have, has been made for a reason, I suppose one should also have a option to simply upload a file and share a link. Call me impatient, but I would rather not waste time trying figure out the point of a board and understanding whether the board is located locally on my phone or on your servers, especially when I need the link sent as soon as I possibly can. I spent 20 minutes populating my board and then saw a progress bar that showed “updating” 1 item stuck at 50%. Not to mention the first board that was presented to me had some pre populated junk. Not sure what your aim was. App removed.

  • by Ute Eden

    I find it frustrating that all pictures are scrambled - not sorted by date - and that there is no option to do so.

  • Poor Functionality

    by not satistfied

    I wouldn’t give this app any stars but was required to give it one! Unless it’s just my phone which I highly doubt it! This is possibly the worst app experience ever!!! I don’t know how this app works and the functionality is very poor. Trying to use this app left me very frustrated! I work for Apple in tech support and I’m very tech savvy!!! The developer needs to create a better version ASAP to correct the bugs in this one! I was extremely let down and wasted a great deal of my time trying to view some images sent to me! App kept closing every 2 minutes and I had a to keep downloading the link! Definitely wouldn’t recommend this app or let alone use it ever again.

  • I would give this update zero stars if I possibly could

    by Nashsauce

    We transfer isn't dropbox or even drive… It used to be so easy to send a file from your phone. You literally clicked on the video and hit send to the email address of your choice. Now they make you make sharing boards? So that you have to export the file already on your phone back to your phone (which doubles the storage space a video or picture takes on your phone) I tried to upload 4 videos onto a board to share with my wife, and it would only export three of them saying that now I'm running out of hard drive space while exporting. Stupid! Quit trying to make a great app something that it is not.

  • by Roly Allen

    Where did the download go? Installed the app. Clicked to download. All the files there, good. Switched off and switched on again to work with the files. And they are no where to be found. Not in the app. Not in my downloads folder. Not found by searching for the filenames in storage. I know - help! No help feature in the app. Argh.

  • by Rowan Stainsby

    have always loved we transfer but this is taking away from the simplicity of WT. should be stand alone app without a doubt.

  • Old version was perfect

    by anastasiation

    I don’t understand why you would have to upgrade the app that was perfect. It was simple and understandable. With the new update it creates more unnecessary steps. I don’t want to save or keep albums in wetransfer app, I have my camera roll for that. As simple as it is, people use it to share big amounts of pictures with each other. Mostly through email. Now with all these overwhelming options of sharing it makes it even more confusing. I love the idea overall and I love that website. Use it all the time but that is exactly why I care about success of this app.

  • by David Viteri

    Awful app! Used to be simple and did the job (send large dats to others) now has a lot of unrequested stuff like "collections" and then generate share links. Is quite useless just use google drive at this point is much better.

  • Overly Simplistic

    by seanismac

    The app is very minimal and nice looking. The issue is that in many aspects this app is form over function. When you start looking deeper into the app you realize that there is a lot left to be desired. There is no way to organize or sort the boards you create. There is no search functionality built in. So if you have tens of hundreds of boards, good luck finding the one you want. You have to understand the simplistic nature of the app and the limitations that it brings. Hopefully future software updates can add more utility to this app. Would love to rate it higher!

  • We Transfer or Won’t Transfer?

    by afresh614

    I’ve used the desktop version multiple times and have had no issues. With this app that seems to be doing more of a job replicating Pinterest, I can’t even get my video files to go past 70%. If I even do much as go to my texts or open another app the progress starts completely over. Most of the time it’s stuck at an even 50% and takes up to 10 minutes to gain a couple percent of progress. Please find a fix for this soon. You’re a great uploading service, so I would hate to see your reputation ruined on the iOS platform.

  • Awful

    by everysortofno

    No instructions. No easy file transfer from app to music via phone. Must also use desktop. Marketed as quick way to save files but can’t look or listen unless in my browser which is extremely less than ideal considering this is AN APP FOR A MOBILE DEVICE. This app needs to be simplified to work with what it’s marketed for. Phones. Shouldn’t have to be a two device process or a work around in the phone with a list of other apps to download in order to organize the files to there respective apps. Would do no stars but it won’t let me.

  • Can’t Add More Than One Video

    by KylefromtheIL

    I tried this app because I use this website on my computer and wanted to send a bunch of videos together from a recent vacation to Arizona. However, every time I’ve tried to add multiple videos to the same or a new board, it will only play the first video I uploaded no matter which video I click to watch. I have deleted and re-downloaded the app 3 times but it never is any different. Every time I try to watch all the videos I upload, it only plays the first one I did. So frustrating, please fix!

  • Can’t open files

    by poppieseed

    I downloaded this app because it is supposed to work with Apple products on the phone and computer. It didn’t open the music files in the app that was transferred from another user to me. It is working for them and all I was supposed to do was transfer the file to the Mac version of the app. Does not work at all. I keep getting a message that it cannot work on my device. If the app can’t open files in the app on my phone, what good is having the Mac version of the app? Oh well, very disappointed. :(

  • Why is it different than the desktop version?

    by frustrated fiy

    I used wetransfer to send pictures for a very long time. It’s a great tool very easy to use even for an old non tech guy like me. I recommended it to many of my friends all simon it happily ever after. Now I got an iPhone and added the app thinking it will work same. I thought I was doing so throng wrong until I read this other review explaining same frustrations. Believe me I kept trying and trying but the board feature kept coming and I don’t know what to do with it and why it’s there. Too bad.

  • CBfromO

    by Very addict

    Completely agree with northpaul I was in a time Crunch today needing to send a video really quick and thought I would use the app since my video was on my phone and I don’t even know if the video got through or not - there is absolutely no way to tell from the App whether or not your files are even delivered. This app did not even ask for my email address so that I could let me know how things are going. I don’t understand why you would create such a useless app when the desktop version works so smoothly.

  • Desktop is far better

    by carpen424

    I use the desktop version of WeTransfer often for work. The desktop version is very simplistic- just drag and drop a file, enter the emails and send. The app overcomplicates this simple process with the need for boards, and the fact that I now need to type out an email or text to go with the link provided, instead of the instructions being automatically sent with the link. Love the Website, Not loving the app.

  • Awful

    by egdjfijenfhsijebd

    This isn’t Pinterest, why did it change to boards? Now whenever I want to share files they put it on a board and the whole thing is just “updating files” on the sending end, and “board is processing” on the other, can never get the files. It’s a nightmare - really frustrating. They shouldn’t have made any of these updates, you used to just be able to select a bunch of files and send them, that’s what the app is for, it worked perfectly! Really annoying.

  • Better UI then before, BUT...

    by DSMART2003

    I like the new UI, But, the app keeps crashing on my iPhone 6 with 128GB of total space and it seem if the app is closed or crashes the updating starts over, very bad, when you have over 10+ files it needs to be uploaded and it updates a board. Plus, all my videos I take is at the high video rezs (1080P 60FPS), so it going takes forever and week to get them updated it would be nice if it had some kind of icon or some things to identity which files in a board have been updated and uploaded already. Thanks! PS: I’m taking that we can upload unlimited media files using this app with the boards as it doesn’t say in the app or on the app store, their a limit in media size that can be uploaded and shared with others!

  • Needs to be able to receive files to the app.

    by Jon Cracroft

    In addition to being able to run in the background, the app need to be able to receive transfer files. Currently all I can do is send files using the app. I can’t easily find a folder I just uploaded from my computer (from the same account). I’d like to be able to see the same activity on my mobile device and my computer.

  • Love the we transfer when using laptop, using app on phone is problematic

    by allnamestaken-sonorating

    I love the service when used on a laptop or tower. However, the first, second, third, etc times I tried the app on my phone were awful. It’s not intuitive. You’ve got to search and search and get to figure out how to view the file/video that was shared. In only one case was I able to get it to work. Please make the mobile app as wonderful and easy to use as the computer platform!

  • Email transfer function no longer exists

    by Fortunate€

    I was really disappointed that the original reason I downloaded this app, sending emails that were too large to send directly from my phone, no longer exists. I personally have no use for creating boards. FB, IG, Pintrist, etc are already out there for things like this. This move was a big surprise and from referring my friends to this app as a great email transfer tool, well, that is pointless now. Unfortunately deleting this app.

  • Does the Bare Minimum

    by ChristinaM1288

    Updated: I wish I never did the newest update. This app is the worst. The new boards idea is so stupid. Please just let your users transfer pictures fast and easily like if we were using the WeTransfer website. —— You need a lot of patience and time to use this app if you are sending a large amount of files. This app is in dire need of an update: Freezes Slow You must keep the app open in order to transfer files. The app is not able to send pictures while in the background! This is VERY INCONVENIENT! This app is lacking and needs more functionality: select all/ multiple when sending pictures from a saved album on the phone. WARNING: You can't transfer a large amount of files in one shot because the app will freeze on you. Be prepared.

  • Upload stops every time

    by poetmessianic

    Is it me, or does anyone else experience a drop in the upload process? Every time I try to upload files on this app, it uploads to a certain percentage and then it freezes. The upload just stops. I thought maybe it’s my phone. So I got another phone recently and the same thing happens. Been going on since the first time I remember downloading the app. Has the potential to be a great app. Fix this with an update and I’ll put a 5 star review.

  • Does this even WORK?

    by Reen19

    Just spent 1.5 hours troubleshooting with someone who wants to do what everyone expects Wetransfer to do: Just send files! The link is sent and it keeps saying the file is uploading please try again later. And there is no support online with this message so we are stuck guessing what is wrong. Desktop still beats the app. The app is confusing and doing to much. Just send large files, that’s what Wetransfer is good at.

  • Not accessible for the blind

    by Azarry

    I am using this app with the latest version of iOS11, on a mini IPad4. I am totally blind, and so use Voiceover to navigate the screen. This app is not accessible with Voiceover. The buttons are just being read as button, button, button, button, which is not helpful at all. Also, I have no reason whatsoever to want to create a board. Many of your users seem to feel the same. Either way, now I have to uninstall this app, because I cannot use it.

  • MEET THE NEW NOT IMPROVED WE TRANSFER APP

    by imacin2000

    This used to be the greatest app for sending images from my phone- then they went and broke what wasn’t broke. Since then, haven’t been able to figure out how to use it and what its new purpose is. So, for confusion-5 ⭐️. For pointless-again, 5 ⭐️. For instructions on how and why to use it: non-existent. No option to use the previous setup. Let me know if anyone can suggest an alternative app to send images in an easy, straightforward way (like this app used to work).

  • Great on computer...horrendous on phone

    by Scramballs

    The app for iPhone is beyond confusing. I simply want an option to upload a file from my phone and I’ve been hunting and pecking for 10 minutes. I have one tab that says board and I have no idea what that supposed to mean. Then I have an option that says share and when I click it a percentage meter starts ticking away, yet I’ve not uploaded anything. How could the phone version of your product be so terrible?

  • Blows Chunks

    by Mr.Picky

    Website is efficient and to the point. The iPhone app is completely lame. They want u to compose a ‘board’ that others can interact with(?) The only reason people use WeTransfer is because of file size restrictions by ISP’s. So now investment wants to see a return, fine, but it looks like they are attempting to play catch up with countless other formats that are drowning and behind the curve themselves. Youth drives the adoption and success of these social orientated apps - nobody is going to bother with this dead end concept. Please give us exactly what the WeTransfer website does now for our mobile devices unchanged and fire the persons or team who sold you on this weak concept. You want money?, sell ads or make users finish a 30sec add of their choice before they can send file.

  • So confusing! What's the point?

    by junotme

    I just want to use the app for the same purpose as I use the website: to send large audio files to my clients in a hurry. Now I have to create themed "Boards" for some sort of unnecessary collaboration? I'm totally confused as to what the point of this app even is. If the app is not for easy transfers of large files, perhaps they should merge with Pinterest, as it seems like that's what they're trying to be for some unknown reason.

  • This is not WeTransfer

    by DavidSlijper

    If you use the desktop version to transfer large files for professional use, then the app will confuse you. The app is a kind of weird Pinterest product for sharing boards. I’m not interested in a social media style app - I just want to be able to use the product to make large transfers. The app has none of the functionality of the desktop version. Totally useless and a confusing waste of time.

  • Always closes

    by Hayjuv

    My friend sent me pictures so had no choice but up get app. Super annoyed that it takes forever to load and still now some pics are still loading. And to top it off when I open it, majority of the time app closes on me. I have to do it several times to stay open. I’m trying to save all pics in my phone in case I loose them in the app.

  • Uploading failure

    by Nick MicKensee

    The major issue with this app is that it stops loading videos from your phone when you leave the app or your phone’s sleep mode kicked in, forcing you to have to start the upload process all over again. I love WeTransfer and use it a lot when I am on my laptop, but this app need some serious modifications to ensure functionality.

  • Basic fail on first use

    by Gro-uch

    I tried to create a board from a few dozen photos and videos. I left the app running to upload them. When I came back the upload was done and the app was inviting me to share the board. I clicked share and it said it was creating a link, but then that it couldn’t because the WiFi connection had dropped. When the WiFi reconnected the uploaded material was gone - I had no boards.

  • Seems cool. Having difficulty

    by skipimpatient

    This app totally seems cool in order to download and share photos – however it is yet just save the photos & download them. Tried too many times. Disappointing since very easy to do with one or two photos (and share or download one at a time) but when it comes to downloading /saving many it’s not working.

  • Vacation Photo Blues

    by NRachal

    I have been trying to download vacation photos for 24hrs now with ZERO luck. I’m SO frustrated and ANGRY that the photographer I used uses this service...I feel like I would be happily reminiscing a fabulous vacation had they sent them via Dropbox, instead I’m getting error message after error message and ready to throw my phone out the window and walk back to DR to get my money back. Minus five stars if I could, believe that.

  • Read

    by shusjss

    This app is way better on the website this app is confusing and I can’t send files and download files but from the website I could send download files from each other. So I would definitely recommend the website. Because this is like their are trying to copy a social media style.

  • Indifferent

    by MikeJenz

    There’s nothing that’ll knock our socks off. Basically does what you would likely need it to do. Upload files and create a link or send from the app. I do wish that I could have he option to click into a Board and manually select specific files (more than one) to send at one time but you can’t. The only options are sending files one by one or sending the entire board.

  • Piece of garbage - WHAT ARE BOARDS?!?!

    by joetweber

    I have seriously gotten more use out of a pile of rotten trash than I have gotten out of this completely worthless application. The last 10 minutes of my life have been an utter waste. We pay for Plus, and still couldn’t get this thing to do the one thing it is supposed to do. “Everyone in this room is now dumber from having used it. I award you no points, and may God have mercy on your soul.”

  • Once great for transferring files

    by James Vanderwall

    This application used to be my go to for sending files, but since the “boards” update, it’s no longer the we transfer that was a simple file transfer Avenue. It’s become something akin to Pinterest, and sending things now requires a confusing process or posting as a board. Which kills privacy. Sticking to Hightail now.. :/

  • Um?

    by bravoecho

    I’m a new user of WeTransfer. From what I understand, it was formerly a quick and easy way to link to a file for sharing. Now, I’m not sure what it is. Must I share a whole board? Or must I now send the file itself? If I wanted to do that, I would have no use for your app. Please improve. Please simplify. And PLEASE, PLEASE allow file names to be changed before sending/sharing! Thank you 🙏🏼

  • Trouble

    by Organized dummy

    I may not know how to properly use this app however I have been struggling for a week or more trying to see pictures that were sent to me. I contacted Support who gets back to me and I have done what they have asked me to do and I still cannot get my pictures. So I don’t know if it’s the fault of we transfer or my fault but I am not able to get the pictures which is very disappointing.

  • Not like the website, this is confusing

    by Whysocross?

    Are you trying to become Dropbox? Why can’t I use the app in the same way I use the website? Changing your system is confusing and these boards take forever to upload. I have already deleted the app twice but decided to give it another try. No luck.

  • Never worked - I would give 0 stars is possible

    by sherlinc

    Both my wife and I added the app. She took a video about 15 mins long and tried to send to me. Both she and I kept getting same message - “Board uploading- the board is uploading please try again later.” It NEVER resolved. We tried on a shorter 10 second video as well and the same thing occurred. She also emailed me the link and I tried to open on my PC. Never would open. I sent inquiry to customer service who replied in one day. I replied back immediately and then never heard from them again. I cannot recommend this app or this company. We both deleted the app and will look for a similar app elsewhere.

  • What are you trying to do?!

    by Jeff Bodart

    Your app is useless. I just want to send a video to a friend. You asked me to download the app so I did. Instead I’m faced with a Pinterest style social media platform. What are you doing?!? You’re not social media!! I’m tired of social media anyway. Why can’t you just do what you’ve intended to do? You’re screwing up your own purpose. If I wanted to create and send a vision board, I’d make one on Pinterest!! Get it together!!

  • Stopped working

    by Keira's mommy

    This app was working great. I was happy to have items I could keep on my phone without having to have them saved in my camera roll. Now, it has stopped working. It will go all the way through the download then say this download failed.... over and over again. Very disappointed.

  • Terrible and so complicated to use

    by Nikki knotty

    Why can’t apps just be like the regular website? I don’t use we transfer to create ‘boards’ I literally just want to send my videos like normal to people. It’s also really confusing. It takes ages to upload the video to the ‘boards’ then the links don’t work or there’s nothing there when you click on it. Ugh. So not what I want from an Ap.

  • Horrible and pointless!

    by Morpheeus007

    I’ve tried on numerous occasions to upload videos and send a link to my receiving party. I could be on CIA level high speed internet, a NASA caliber system that could send signals to Mars almost instantaneously. But this thing will upload even the smallest of videos files at a dead snail’s pace. If you want to miss deadlines for wanting stuff delivered in time, by all means download this crap-app. Annoyed beyond all measure.

  • Trash

    by Bre Willy

    This app is trash. My friend sent me footage so I downloaded the app. The app wouldn’t allow me to watch the videos and it continuously restarts the downloading process. If you click out of the app it doesn’t save anything to your board so you have to start the downloading process all over again. I suppose I have to use my laptop when I get a chance. Total waste of space.

  • No access for Premium Accounts

    by MusicMonster09

    No login option for premium accounts..why? I love the web platform, use it religiously for work, and recently upgraded to premium. I couldn’t be more dissatisfied to learn there is an app, yet it does not provide accessed even to the services paying customers. Seriously disappointed.

  • Transferring photos.

    by CLGHE

    I use WeTransfer to get photos off my phone and onto my work desktop. It was once easy to use and I recommended to all of my friends who are not tech savvy. Now I am removing the app from my phone. It has become difficult to use and doesn’t transfer all of the photos selected. Don’t know why you had to change something that worked so well.

  • absolutely the worse

    by Ktlovewrites

    why would you build an app for IOS that is impossible to use? the free computer version is perfect for what i use it for, and i really needed the same for my iPhone. oh well, i have downloaded the Hightail App and will use it. When WeTransfer comes out with a the simple version like i use on the computer for the iPhone, then and only then will i be back.

  • Won’t save all

    by Girly girl5

    This app is awful a photographer I shot with sent me the photos through this stupid app and when I save 100 photos only 40 photos save and it won’t load correctly no matter how many I select it all the photos I select to save all of them don’t go to my phone it is so annoying it is not user friendly and sometimes it doesn’t even respond

  • So much junk

    by Simoncam

    This used to be a great app. Now they have added something call “Boards” filled with crap that no one wants to see or read. It clutters up the whole process, pops up when the app opens and generally just gets in the way of doing what the app does best - transfer files in a simple and quick way. I don’t know why they insist on adding this rubbish. I am junking it and going to Hightail.

Negative Reviews in Most Recent

  • Photos won’t save

    by AT - ^UqR

    Photos aren’t saved after downloading

  • by CHETAN BHANSALI

    does not allow me to transfer large pdf files from my smart phone

  • Direction Unclear

    by LLind 55

    I am not understanding how this is supposed to work . I tried sending a link to an audio file and it is not working. This is important for my work.

  • Terrible

    by jachtor

    Twice I tried downloading my wedding photos, would get about half way done & it would just close out on me and make me start over. Very frustrating!

  • Gobbledygook

    by CustomerRage

    Just signed on and now have no clue how your system works after reading your on-line material. There is not even a way to send an individual question, just your posted questions. All I want to do is to send a 130 gig file to a specific email address. That’s it. And you can’t even tell me how to do that. Do you even know yourselves?

  • Not working for me.

    by Raiderzhssh

    Will not completely diwnload the files I need to keep. Not doing what I need it too.

  • Files aren’t opening

    by VinceZale

    Files show but unable to open

  • What downloads?

    by DeezyFNS

    Highly upset that I cannot download my files as it promised me a bunch of times

  • Too slow

    by Andrea5304

    App is way too slow took 2 days to download a few items

  • Hard to use.

    by Cfd245

    Nightmare.

  • Terrible

    by gabbie713

    The app takes forever to download the pictures!!! I’ve been waiting 2 days for the pictures to download and I can’t even view the pictures that have downloaded!

  • Awful!

    by aj1010101010101010101010101

    Used to be a great app before the updates! Before you could select pics it’d put it in a zip folder and send it to whoever you needed. Now you have to upload to a board then share a link to the board. Sounds simple and great right? Think again I can never get my pics to upload always stuck on 9% then it creates a link when I send the link the other person can only see 3 pics. Garbage a** app. I suggest downloading a zip file app and sending that way.

  • Overly Simplistic

    by seanismac

    The app is very minimal and nice looking. The issue is that in many aspects this app is form over function. When you start looking deeper into the app you realize that there is a lot left to be desired. There is no way to organize or sort the boards you create. There is no search functionality built in. So if you have tens of hundreds of boards, good luck finding the one you want. You have to understand the simplistic nature of the app and the limitations that it brings. Hopefully future software updates can add more utility to this app. Would love to rate it higher!

  • Closes before it finishes downloading

    by CB1096022033

    Doesn’t work

  • Terrible

    by JMB Peacemaker

    I’ve clicked my download link over and over from my gmail account and it keeps telling me I need to download the app even though I’ve already downloaded it!

  • How I rate WeTransfer

    by mcsampery

    I hate the new “upgrade”. It’s a downgrade. How is the change any better??! Firstly, I want to know to whom I’ve just sent my video. What their address was, so I can confirm that I even spelled their address correctly. Sometimes I misspell but don’t realize it, yet wonder why I hadn’t heard back from said addressee. Secondly, I want a confirmation that it went through without a problem, or o have to wonder. And I want that confirmation sent immediately to my email. At the VERY least, it should say “SENT!” Thirdly, I want confirmation that it was received by the party to whom I’ve sent it. How about a confirmation too, once it’s actually been viewed? There’s too much uncertainty and worry with this new “upgrade”. It’s like I never know what’s happening with my videos. I just figure they’re out there floating in limbo somewhere while I worry that I’m missing out on another acting job. BTW, how in the heck do I delete all of my old video auditions from my past WeTransfer “boards” I e shared??? So sad.......what DID you do and who decided these changes were enhancements..... 🤮😠

  • Please change the app so its like the online version

    by GabriellaAK

    My app is constantly crashing. I open it and it kicks me right off. When I share photos 2/3 of the time the person says the link doesn’t work. They tell me they get a note saying “there is nothing in this board”. There is most definitely something in the board the app just doesn’t work. Also, I really dislike this board thing. I don’t like Pinterest and that is not what we transfer it for. I just want to send people files! Response to developer: I sent a message to support the same day I wrote this review. They told me to not close the app until all the photos were completely downloaded....The app takes way to long to download anything. I have literally never seen it say your board it 100% downloaded. It’s always stuck at about 11%.

  • Never ending upload

    by shakiradima

    It takes too long for share or upload pics or videos in a board.

  • We transfer

    by Ceehundoe

    It need work the upload is slow, sending video don’t show the app is trash.

  • OMG

    by ncmother

    I only use this because my marketing manager likes me to send my videos this way so she can edit. I have trouble emailing the videos.

  • I can't use anything

    by ashers528

    Says "can't preview item on this device". Come on.. Get in the game already

  • Waste of time

    by B. Ivan Broomer

    B Broomer

  • Did not work. Open app and it said it can’t open this type of file.

    by TenaciousDmit

    Tried 3 times and still can’t view my photos

  • We transfer

    by NancyPelosiClap

    It was easy to use it to transfer from the desktop but now from my I SxMax 10 it asked for my Apple ID number and I still am not able to send a video to my prof

  • Does not work

    by Jactressk

    I inputted my file, asked it to generate a link, and Each time I got the link, the recipient said the link was empty. I’m not extremely tech savvy, but I’m not an idiot either. I found this app useless and will be immediately deleting it after I leave this review.

  • Check your spelling

    by chrisphre$h

    Recognize* ;)

  • Upload stops every time

    by poetmessianic

    Is it me, or does anyone else experience a drop in the upload process? Every time I try to upload files on this app, it uploads to a certain percentage and then it freezes. The upload just stops. I thought maybe it’s my phone. So I got another phone recently and the same thing happens. Been going on since the first time I remember downloading the app. Has the potential to be a great app. Fix this with an update and I’ll put a 5 star review.

  • Keeps crashing update!

    by Blahhhjhhhhhhhhh

    Update!

  • Cannot store videos to iPhone

    by gsncln

    Unable to move video from your app to my photo/video section

  • Frustrated

    by Paula Champion

    I put he app on my device and it never uploaded the file and NOW it won’t get off of my phone. I have taken the app off of my home screen but the App Store still says it’s on my phone. HELP

  • No longer functions

    by ddaniels316

    I had been a user for a while. Now I get a link and cannot get it to download in the app. All I can do is save the link in the wecollect app. What good is that once the link goes down. iOS user.

  • Bad app

    by cant download pix

    So difficult to transfer to phone or computer!

  • Xxxx

    by dont tel me is taken

    I subscribed to we transfer plus but it took me more than 6 hours to send a simple file and I got customer a day after. I want to cancel my subscription and I want my money back

  • AWFUL!

    by Martin_squared

    Ease of use 0 - I can’t give negative numbers! Actual functionality is 0 - uploaded 3 small .avi’s of less than 1.00mb and only 1 showed up, audio only showed up on the other 2 sent from my iPhoneX on the iOS app! Go figure!! Absolute crap ... not worth the headache it caused.

  • No

    by MIXXMASTA

    Does. Or work even after update just keeps stating importing

  • Trash

    by Bre Willy

    This app is trash. My friend sent me footage so I downloaded the app. The app wouldn’t allow me to watch the videos and it continuously restarts the downloading process. If you click out of the app it doesn’t save anything to your board so you have to start the downloading process all over again. I suppose I have to use my laptop when I get a chance. Total waste of space.

  • Not intuitive

    by Eye to Eye Pro

    Still trying to figure it out. Should be the same as a desktop.

  • Always closes

    by Hayjuv

    My friend sent me pictures so had no choice but up get app. Super annoyed that it takes forever to load and still now some pics are still loading. And to top it off when I open it, majority of the time app closes on me. I have to do it several times to stay open. I’m trying to save all pics in my phone in case I loose them in the app.

  • Can’t find download or partial downloads

    by AMJBPhilly

    Waste of time using this

  • Valli

    by doriflower

    Deleted all the pictures, even though the app was opened. Not cool at all

  • So bad

    by Ghhjjbgg

    The pictures wont load so I can’t see them... ai’ve tried for hours... to bad

  • Annoying

    by tnmonkeykuwait

    Boards NEVER save onto the app when receiving. To open a file, I must have access to a laptop. It makes the app pointless and just frustrating.

  • Too complicated

    by Mbcoach37

    Too complicated. My friends never found my video.

  • Read

    by shusjss

    This app is way better on the website this app is confusing and I can’t send files and download files but from the website I could send download files from each other. So I would definitely recommend the website. Because this is like their are trying to copy a social media style.

  • Wish I could rate it zero stars

    by Tommysize

    What a pointless app. Wish it was like the old wetransfer app that performed the same purpose as wetransfer.com.

  • Stuck

    by Cherry Kachru

    Download stuck at 99%

  • Not sure how this app works

    by Unkle G.

    I had some photos sent to me to this app , which is new to me, but I can’t access any images. Your instructions on how to use the app ave vague.

  • Can’t print out

    by EGKBuzz

    Someone sent me my entire teams photos. Six different boards later I still can’t send this to CVS to print out the pictures. I don’t want to save them on my computer because there’s no room. Downloaded to my phone seven times but can’t find them except in the wecollect thing which does not allow printing! Can’t share the link to CVS.

  • Trouble downloading

    by wowhugoboom

    I don’t know what’s happening but I’m not happy

  • Deleted after wasting my time.

    by DonJanuary

    Pretty much what every other negative review says. Just wanted to keep it simple and save a file. I deleted this app after one use. I use wetransfer regularly on my desktop and that is all I need. KISS

  • Download on smartphone not working

    by jourman

    Not able to download via smartphone

  • Filet

    by Queeny59

    I can’t hear the sound to review a video my son sent me.

  • Awful.

    by Andyman826

    When I tried to send a link to my friends, all it comes to for everyone. I mean EVERYONE I send it to, is a blank page. Just a blank page. The boards are uploaded and everything, but they just won’t send properly, no matter what.

  • Very unstable app

    by stiles-2

    Must have taken be at least twice the to review my images because the app kept quitting and going back to the home screen.

  • Do NOT use

    by DrTran!

    Would be better if there was an option to create an account, so that I can access my saved items from any device! Updated: This app is terrible! I accidentally deleted the app from my iPad and lost ALL of my boards and saved items after reinstalling it. There seems to be NO WAY to recover the data. Will be switching back to Pinterest.

  • Not impressed.

    by PascaleLee

    Only able to view photos for a quick moment. Now they’re gone.

  • Can’t open files

    by poppieseed

    I downloaded this app because it is supposed to work with Apple products on the phone and computer. It didn’t open the music files in the app that was transferred from another user to me. It is working for them and all I was supposed to do was transfer the file to the Mac version of the app. Does not work at all. I keep getting a message that it cannot work on my device. If the app can’t open files in the app on my phone, what good is having the Mac version of the app? Oh well, very disappointed. :(

  • Horrible

    by MoniqueRebelle

    What is this nonsense for???? I am paying $12 a month to be able to get my images on my phone and on my computer. I don’t want any more crap! Refund me the money I spent because I can’t even download pictures a friend sent me. This is a horrible app.

  • Nope

    by mailormoon

    Won’t even download just wasting data

  • iPad app

    by rajm9

    Why is it in windowed mode looking like apps meant for iphone. That issue was solved by most apps 4 years ago.Don't be so lazy that's the sign of a failing company

  • Too complicated.

    by 0000Á0

    I’m not supposed to be able to send things using the app? How? How can I send an audio file? Wow!

  • Don’t like your app.

    by AZdesertrep

    Find it hard to use. I find a competitors app much easier

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Collect: Organize your content

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