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Wendy’s – Earn Rewards, Order Food & Score Offers

Wendy’s – Earn Rewards, Order Food & Score Offers

Wendy's Int'l., LLC

Get Rewards, Easy Ordering & Exclusive Offers

4.6 Ratings 221K+ Reviews 5M+ Downloads

About Wendy’s – Earn Rewards, Order Food & Score Offers

Ratings & Reviews

4.6
220.8K+ Ratings
  1. 5
    80%
  2. 4
    10%
  3. 3
    3%
  4. 2
    1%
  5. 1
    5%
  • Sep 23, 2020

    By Robyn Harmon
    This app really gives you free food! I've been scanning my app every time I make a purchase for 2 months now and so far I have 400 points and there's all kinds of food I can get for the amount of points I have and I haven't made a whole lot of purchases either
    more
  • Sep 22, 2020

    By Robert Guzman
    Wendy's is one of my favorite fast food restaurants so I was stoked when I heard they had an app. I rarely use it and frequently go to the location I go to when I order. Not really ever had a problem until today. I ordered from the app and I checked my order before I submitted it. The order was wrong when I picked it up; however, the app works great that's why I only docked it 1 star can't hold the app responsible for the service. But I might order directly next time if this happens again.
    more
  • Sep 23, 2020

    By Joseph Yarrow
    This app always has delicious offers for me to use at all times. It never gets boring. The rewards functionality combined with coupons also makes better deals. Its delicious to save this much money!
    more
  • Please add Apple Pay Support Jun 29, 2020

    By up_on_the_ladder
    Anecdotally, while I used to run into bugs semi-frequently, it now feels more stable than previous versions. The app itself is decent, but could use some improvements: 1) Lacks Apple Pay support Not only is this a huge inconvenience factor, but for me, the biggest appeal of Apple Pay is security. With Apple Pay, I don’t have to give out my credit card number to 3rd parties and worry that they’ll get hacked. Also, the Apple Pay double cash back for Apple Card users does influence where I order more frequently. 2) UX for Offers When applying an offer, it would be more convenient if the app automatically combined the process of adding the offer together with the process for ordering items related to the offer. For example, if the offer is “$1 off large fries”, adding the offer should be combined with the step of adding the large fries to the order (and also the opportunity to customize). The mobile ordering experience has to be as streamlined as possible, or else you risk having it feel like an inconvenience, when you are actually trying to make it more convenient. 3) Sign In with Apple Not as important as Apple Pay, but definitely another major convenience for Apple users. Saves me the hassle of having to create new accounts.
    more
  • Sep 15, 2020

    By Brittani Walker
    Convenient when u just don't want to have to order over a speaker or hold up a line, but there's room for improvement. I hate ice in my drinks and there's no option to remove it. I never order drinks because of it. Also, the same deals aren't always on the app like the 2 chicken sandwiches for $5. So depending what I want, I can't use the app for it.
    more
  • Sep 17, 2020

    By Pierre
    Honestly the app is fine for me although sometimes it takes way too long for the store to get the order... The thing I don't like though is the new rewards function. Before it came out Wendy's would give you some real decent deals with their coupons like buy a product and get a free chicken sandwich with it if I remember correctly. But now the coupons you get are mediocre at best trying to get you to adapt to this new inferior rewards system they implemented.
    more
  • Worst Fast Food App Aug 16, 2019

    By Sarahf12912
    I have apps for all the fast food restaurants in my area and this is the absolute worst. The first time I used this app I placed my order and paid and when I arrived to the restaurant to pick up my order they told me they don’t accept mobile orders. How?? Get yourself together Wendy’s. Obviously if a location is not taking mobile orders I should not have been able to place a mobile order for that location. Fortunately the staff were kind and understanding and I was able to get my meal without having to pay twice. Since then, I’ve been able to use this app successfully only one time. Every other time there have been errors that occur and prevent me from checking out. Today there was an offer for a free frosty with mobile order but again, the stupid app will not let me place a mobile order. I just used one of my other apps that actually work and went to a different place to eat. I love Wendy’s but whoever they have got to develop this app needs to be replaced ASAP. I can’t be the only one they’re losing business from. The only positive thing I can say is that when the app actually works it is simple to use, but I could say that for literally any other restaurant. Step it up devs.
    more
  • Bring back mobile and BOGO offers Sep 1, 2020

    By !BeyondFrustrated!
    We are retired and while at first it was difficult to get used to mobile ordering, we embraced it because of the good mobile offers and pandemic, necessitating drive-thru drive service. Then they messed up the app so badly that a mobile offer couldn't be added to a mobile order and they were unwilling to help at the restaurant. They almost lost us as costumers with that debacle, but we left without purchasing a couple of times and eventually an update fixed it. Again we continued to frequent Wendy's at least once a week for their 2/$5 Single and spicy chicken sandwich deal, or any one of the good app offers they always had. Now the good offers are completely gone in favor of a vastly inferior REWARDS program, and so are we. There are many other fast food options out there that want out business and offer discounts that we will use. The selection of coupons at this time is an absolute joke. Bring back offers that people want or you won't have a business before long. The so is useless if you don't offer deals that people want.
    more
  • Wendy's always disappoints Sep 13, 2019

    By Sum1r
    In the past 3 years I have yet to have a "good" experience at any Wendy's. It makes me sad because I usually enjoy their food. They got rid of their artisan egg sandwich for breakfast. They got rid of breakfast as an option at most restaurants. They got rid of my favorite salad. Not much reason to go. I decided to try the app for the free spicy nuggets. I ordered for pickup through drive thru, and chose the one-time card payment (that doesn't save your card info). My app said PAID. When I got there, they said I needed to add money to the digital balance. While this was an option when paying, I didn't choose it. The app clearly said paid, although I got no email or any confirmation saying I paid or ordered. They were absolutely positive that I had not paid, when I indeed had. So they gave up and said they'll pay for me. Whatever. When I get back and check my bank account, there is the charge for my meal. So I was being hopeful that I actually got a free meal when, nope, they disappointed again. I'll probably be back in a year or so only to disappoint myself again. Long story short, don't bother with the mobile ordering.
    more
  • Sep 20, 2020

    By Tyrunner0097
    I haven't been able to access this app for months. I keep trying to accept the Terms & Conditions, still not allowed because "First Name not formatted correctly." I tried to ask them for assistance, NOTHING.
    more

No reviews available

  • Sep 23, 2020

    By Robyn Harmon
    This app really gives you free food! I've been scanning my app every time I make a purchase for 2 months now and so far I have 400 points and there's all kinds of food I can get for the amount of points I have and I haven't made a whole lot of purchases either
    more
  • Sep 23, 2020

    By Joseph Yarrow
    This app always has delicious offers for me to use at all times. It never gets boring. The rewards functionality combined with coupons also makes better deals. Its delicious to save this much money!
    more
  • Easy ordering Apr 9, 2020

    By BlueAngelEyes_
    Absolutely enjoy the ease of ordering and having it ready when I arrive. Common sense in an uncommon time. The staff at the north Wendy’s in Bismarck ND have been absolutely kind and cheerful every time I go. Thank you for the kind hearted employees working hard to help make fast food still an option. In a time where graduate isn’t easy to come by, I definitely appreciate the employees at that location!! During this time Wendy’s employees deserve a thank you too Most people take it for granted. The staff deserves extra pay for sticking with it during the risk. I wish there was an option to tip on the app. Keep up the great work! Thank you, Christina L. Harmon
    more
  • Convenient Jul 22, 2020

    By All icksRTaken
    I’ve been using this app for a few months now. I have really enjoyed the convenience. I can go through the entire menu and not be concerned about holding up the line in drive-thru or at the register. I don’t have to store a credit card which allows me to make a purchase with whichever card I want to use. And I get offers every day. It’s so easy. And I can choose whether I want to pick up my order or have it delivered. No worries over the accuracy of my order. It’s right there for the store to see and fulfill.
    more
  • Sep 13, 2020

    By Dustin Neuenkirk
    Great app, use it all the time but there's only one problem, you guys offer the freestyle machine but no way to accurately order our drink, we have to change it at the restaurant, please find a way to implement a better drink choice method to compensate for having the freestyle machines in some of your locations if not all.
    more
  • Sep 22, 2020

    By Robert Guzman
    Wendy's is one of my favorite fast food restaurants so I was stoked when I heard they had an app. I rarely use it and frequently go to the location I go to when I order. Not really ever had a problem until today. I ordered from the app and I checked my order before I submitted it. The order was wrong when I picked it up; however, the app works great that's why I only docked it 1 star can't hold the app responsible for the service. But I might order directly next time if this happens again.
    more
  • Sep 15, 2020

    By Brittani Walker
    Convenient when u just don't want to have to order over a speaker or hold up a line, but there's room for improvement. I hate ice in my drinks and there's no option to remove it. I never order drinks because of it. Also, the same deals aren't always on the app like the 2 chicken sandwiches for $5. So depending what I want, I can't use the app for it.
    more
  • Sep 22, 2020

    By Michael Hickson
    I like the app 96% of the time it just works for me which is its purpose. But one feature I'd love is to have an option on drinks to have no ice.
    more
  • Works for me Mar 18, 2020

    By CSCP1972
    I haven’t updated it yet and probably will not for a while after reading other reviewers. I love using this app especially since my kids prefer Wendy’s over other fast food burgers near us. I have had problems with my mobile order not showing up as paid when picking up at a particular location but I still like using the app. Update: I had to update as I could not go any further without it. So now all the offers are for mobile orders only. McDonalds did this and I stopped using them. However, McD has since changed this. I prefer to place my order through the pick up window since it’s easier to customize my order. I will have to stop using Wendy’s until this is changed.
    more
  • Great, just missing ONE thing. Aug 26, 2019

    By Bpancoast02
    I downloaded this app and I really like it. It’s super convenient and you can pretty thoroughly customize your order. The only complaint I have thus far is there’s no option to put in your order and just pay cash when you get to the drive-thru. I’m still a little more old-school as far as money goes and prefer to use cash. So if there were a way I could still put in an order without it immediately charging a card of mine and pay cash at the restaurant, this app would be five stars for me.
    more
  • Please add Apple Pay Support Jun 29, 2020

    By up_on_the_ladder
    Anecdotally, while I used to run into bugs semi-frequently, it now feels more stable than previous versions. The app itself is decent, but could use some improvements: 1) Lacks Apple Pay support Not only is this a huge inconvenience factor, but for me, the biggest appeal of Apple Pay is security. With Apple Pay, I don’t have to give out my credit card number to 3rd parties and worry that they’ll get hacked. Also, the Apple Pay double cash back for Apple Card users does influence where I order more frequently. 2) UX for Offers When applying an offer, it would be more convenient if the app automatically combined the process of adding the offer together with the process for ordering items related to the offer. For example, if the offer is “$1 off large fries”, adding the offer should be combined with the step of adding the large fries to the order (and also the opportunity to customize). The mobile ordering experience has to be as streamlined as possible, or else you risk having it feel like an inconvenience, when you are actually trying to make it more convenient. 3) Sign In with Apple Not as important as Apple Pay, but definitely another major convenience for Apple users. Saves me the hassle of having to create new accounts.
    more
  • Good - drink options need customizing by store Sep 22, 2020

    By katelynnmn
    This app is good enough - it does the job... descriptions are not the best (for example what comes in a “biggy bag” - one has to go ask google cuz the app doesn’t tell you)... Biggest problem is with the drink selections - my store has mellow yellow and does not offer orange soda. The app offers an orange soda option but does not display the mellow yellow option - so to get what we want we order the drink that doesn’t exist so they can’t pre-make it... and have to ask for what we want outside of the app. The first try I wanted orange soda and they gave a mix of mellow yellow and fruit punch - to match color🤣😂🤣creative but not what was allowed to be ordered in the app! 😂
    more
  • Never got my money back Jan 19, 2020

    By Honeey 🍯
    I love the Wendy’s app. I use to all the time because there’s one by my job and right down the street from my house. Once I ordered at around 9 p.m. and asked my cousin to pick it up from the location by my house. It wasn’t until about 10 when he called telling me they didn’t have my order so he just bought the food. I checked my app and realized I selected the wrong location. I changed it to the right location just like it says you can. When I checked it again it was after 11. Wendy’s closes at 11 so my order disappeared and my money was never refurbished to my card. I am very disappointed with Wendy’s.
    more
  • Ok but still has some kinks Aug 20, 2019

    By AngryMom2
    I really hoped to use the mobile app today, but there are still a couple of kinks in the ordering process. Why is there no sweet tea? The only option is unsweetened. A comment section might even remedy this, but there isn’t one. I think the app could also benefit from an arrival time specification, similar to the sonic app, so I could go ahead and order now for my food to be ready an hour from now. When these very small problems are worked out, I’m certain my kids and I will be using this app a lot, because we love some Wendy’s and eat take out a lot during the busy school week.
    more
  • Needs work Jul 31, 2020

    By Scnkm
    So just got the app, store I went to had no clue what I was talking about when I asked them to scan my account. Strike 1. I wait the up to 24 hours to see if my points show up- they don’t. Strike 2. I contact customer service about how to add missed scans. They give me a link to follow to give credit but it only works if it’s been within 24 hours of purchase. This link is not within the app but a separate one. Beyond that they say they can do nothing. If I wait the 24 hours for points to show, I missed your window of credit. That seems pointless. Please fix.
    more
  • Sep 17, 2020

    By Pierre
    Honestly the app is fine for me although sometimes it takes way too long for the store to get the order... The thing I don't like though is the new rewards function. Before it came out Wendy's would give you some real decent deals with their coupons like buy a product and get a free chicken sandwich with it if I remember correctly. But now the coupons you get are mediocre at best trying to get you to adapt to this new inferior rewards system they implemented.
    more
  • Worst Fast Food App Aug 16, 2019

    By Sarahf12912
    I have apps for all the fast food restaurants in my area and this is the absolute worst. The first time I used this app I placed my order and paid and when I arrived to the restaurant to pick up my order they told me they don’t accept mobile orders. How?? Get yourself together Wendy’s. Obviously if a location is not taking mobile orders I should not have been able to place a mobile order for that location. Fortunately the staff were kind and understanding and I was able to get my meal without having to pay twice. Since then, I’ve been able to use this app successfully only one time. Every other time there have been errors that occur and prevent me from checking out. Today there was an offer for a free frosty with mobile order but again, the stupid app will not let me place a mobile order. I just used one of my other apps that actually work and went to a different place to eat. I love Wendy’s but whoever they have got to develop this app needs to be replaced ASAP. I can’t be the only one they’re losing business from. The only positive thing I can say is that when the app actually works it is simple to use, but I could say that for literally any other restaurant. Step it up devs.
    more
  • Bring back mobile and BOGO offers Sep 1, 2020

    By !BeyondFrustrated!
    We are retired and while at first it was difficult to get used to mobile ordering, we embraced it because of the good mobile offers and pandemic, necessitating drive-thru drive service. Then they messed up the app so badly that a mobile offer couldn't be added to a mobile order and they were unwilling to help at the restaurant. They almost lost us as costumers with that debacle, but we left without purchasing a couple of times and eventually an update fixed it. Again we continued to frequent Wendy's at least once a week for their 2/$5 Single and spicy chicken sandwich deal, or any one of the good app offers they always had. Now the good offers are completely gone in favor of a vastly inferior REWARDS program, and so are we. There are many other fast food options out there that want out business and offer discounts that we will use. The selection of coupons at this time is an absolute joke. Bring back offers that people want or you won't have a business before long. The so is useless if you don't offer deals that people want.
    more
  • Buggy & some options unavailable or hard to find Jun 10, 2020

    By Jaleiely
    App looks nice and generally functions well. There is currently a bug I am experiencing where it does not show me what I have in my bag/cart, only the total. I recently tried to place an order and it only showed me my total, which was much higher than it should have been. I suspect this is because it had saved the previous order I had in progress, but I couldn't delete my previous items, again, because it didn't show me the items I had in my bag. Force closing and reopening the app did not fix it. Additionally, it is not intuitive with regard to how to find customization options (e.g. no tomato on this burger), and customization isn't even available for drinks (e.g. no ice). There's also no notes section as a workaround. For these reasons there is no reason for me to continue using the app.
    more
  • Sep 21, 2020

    By Justin Dryjanski
    I like being able to use mobile order, however I would like the option to either add notes to my order or add instructions to it. So I would like cherry coke, but there is no option for it with it being a freestyle machine. Plus adding sauce, removing sauce, etc
    more
  • Wendy's always disappoints Sep 13, 2019

    By Sum1r
    In the past 3 years I have yet to have a "good" experience at any Wendy's. It makes me sad because I usually enjoy their food. They got rid of their artisan egg sandwich for breakfast. They got rid of breakfast as an option at most restaurants. They got rid of my favorite salad. Not much reason to go. I decided to try the app for the free spicy nuggets. I ordered for pickup through drive thru, and chose the one-time card payment (that doesn't save your card info). My app said PAID. When I got there, they said I needed to add money to the digital balance. While this was an option when paying, I didn't choose it. The app clearly said paid, although I got no email or any confirmation saying I paid or ordered. They were absolutely positive that I had not paid, when I indeed had. So they gave up and said they'll pay for me. Whatever. When I get back and check my bank account, there is the charge for my meal. So I was being hopeful that I actually got a free meal when, nope, they disappointed again. I'll probably be back in a year or so only to disappoint myself again. Long story short, don't bother with the mobile ordering.
    more
  • Sep 20, 2020

    By Tyrunner0097
    I haven't been able to access this app for months. I keep trying to accept the Terms & Conditions, still not allowed because "First Name not formatted correctly." I tried to ask them for assistance, NOTHING.
    more
  • Needs work Mar 15, 2020

    By Rg1234567
    Not the most intuitive app I’ve seen. But what really annoys me is having to place my order and arrive at the restaurant eight minutes before breakfast ends. This is fast food. I don’t mind if it takes them a little while to prepare it because I know that they’re new to breakfast, but I should be able to place my order and arrive at Wendy’s before the cut off and still get it. I wasn’t able to get there eight minutes early last time although I could’ve gotten there five minutes early. Ended up going to Chick-fil-A. Arrive there at 10:26 and placed my order at that same time and got my order by 10:28 with no problems. Wendy’s food is good, but the service and app needs improvement. Update: I tried again the next day at an earlier time so I could make sure to use one of the discount codes since it was the last day it was valid. However instead of taking two dollars off my breakfast combo like it explicitly said it would, it would only take off $1.39 no matter what I tried. I did not edit the order or do anything to change the basic elements of the combo. This feels kind of like a scam.
    more
  • Worst food app, works when it wants to Jun 3, 2020

    By batefimbi
    I’ve tried using this app 3 times and my first two trys only went through with assistance from the cashiers. It’s poorly designed, not intuitive at all. Adding offers sometimes works, if something goes wrong you have to use your detective skills to figure it out. I’ve used several food apps and all have been easy to use, very simple and straightforward so I am amazed at how bad Wendy’s app is. They have such great fast food but the worst app I have ever used. My final offer took 15 minutes to get through as I kept tapping Pay Now to no response till finally after stating my order again 4-5 times it finally went through...then I got my bag and it was missing my promotional offer that I am positive I had seen added...the cashier checked with the manager because they said I didn’t add it and they honored it after a while but it’s such a frustrating app-I am deleting it so I never have to get frustrated over this BS. I’d rather wait in line and order the old fashioned way.
    more
  • Sep 20, 2020

    By Thane Kirth
    Downloaded the app and it works but here's the bad thing about it... I don't know whe else is having this problem but it won't load any of my points neither the qr code, please fix this.
    more

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