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    July Update is HORRIBLE!! Jul 26, 2021

    By Melanie Armstrong
    HORRIBLE! It is frustrating to try to do your groceries. Heaven forbid you shop Walmart.com & have things sitting in your cart, NOW it's in your groceries cart! If you put something in like Capri Sun and it's not available in store, they put it to shipping it to you! A$2.50 item shipped for $5.99! THEN the fact the items ARE AVAILABLE in my store but I can't curbside pick up? FORGET IT WALMART.. it should get easier not harder. You had ALL my business for groceries & more for 16mths, I'm done!
  • img Expert
    1. Browse tons of items you can get shipped directly to you! From paper towels to PlayStations, find everything you want and more
    2. Fill your prescriptions with absolute ease! No matter what medicine you need, get it fast
    3. Walmart Pay lets you pay your bill from your mobile device so you don't even have to bring your wallet

    Reviewed by Katelyn on July 11, 2018

  • Walmart App has made my life easier Jul 22, 2021

    By Indigenous1122
    So far my experience with this app has been the greatest. It’s so helpful, Fast, Accurate, It’s extremely orthodox easy to use, and navigate. No I’m not a paid customer. Just a satisfied customer. I Like the layout of the app. I love the scan & go setting. I adore Walmart pay for when I forget my wallet. I also love my delivery services that I pay for through my Walmart plus membership. They deliver right to my door step. I have become an avid shopper, more keen to my likes & dislikes because of this apps. If you never used to save your receipts, you should start filing them with this app, it will amaze you how much you can learn about yourself. I’ve learned how unhealthy we were eating. How much Sugar your consuming, how much alcohol we were purchasing. It teaches you how many unnecessary things you buy. Little by little you start to adjust your spending, as well as the way you view quality in products. Cheaper isnt always safest & expensive isn’t always better. I said before and I’ll say it again Walmart app has really helped me enhance my shopping experiences. I have nothing bad to say about it. The time I did have something to complain about, they fixed it right away ( I complained once of Safeway delivering alcohol through their delivery services while Walmart plus wasn’t doing so costing money). Thanks Walmart app. I hope the technicians continue on bettering this app.
  • Together when apart Jun 24, 2021

    By BmanBeyond
    We have loved this service and app since the pandemic. Our family ended up being separated by three states when the COVID seized the nation. My husband and I had “dates” on the phone ordering his groceries. We would discuss his meals for the week including his lunches for work, I’d add what he needed into the cart through the app then I would place the order for him to pick up at the Walmart around the corner from our home in Wyoming where he was at. I would always add something special and extra; his favorite dessert, a snack I thought he like for his lunch. Then after he’s pick up his order, which was always easy quick and simple at our Laramie Wy Walmart, he’d call to tell me what he got elated by the special items I’d thrown in he didn’t know about. It was so easy I’ve done it now for my kids too for those holidays we couldn’t be together I’d buy them a meal. When they were feeling down and I thought they could use a banana split night with friends I’d order up all the makings and have them pick up their order at their local Walmart. And never ever a problem with ordering or picking up ( outside of shortages during hoarding but that wasn’t a flaw in your system just our nations mentality) Thank you Walmart for making it easy to continue loving my family through food even when I can’t be there next to them.
  • My experiences May 27, 2021

    By Roy n Maggs
    I have not been a Walmart shopper. Actually for a very long time because of horrible service. We are talking about 20 years I have not shopped Walmart. I have to say my Walmart on Utah Ave. in Idaho Falls, ID is amazing. I don’t know what’s happening with the staff or with management but attitudes are better and I have enjoyed shopping at Walmart. I don’t say that lightly. I am a sr. Customer service agent at my company and I take customer service seriously. Customer satisfaction is my pristine work ethic and my integrity is very important to me. I will speak about my experience on the spot. Nowadays we have many other channels to give reviews, social media, rating sites, many on the phone surveys and so forth. I wanted to share on the review site. I have voiced my appreciation in the store, however the review site needs to know in words from me. People can change words, as we all know, and I wanted to be one to express my experiences. I have been back multiple times and I will continue to come back. It’s even more enjoyable as we are getting back to some sort of normalcy due to COVID restrictions. I have to say thank you. It’s nice to see people liking what they do or at least fake it till you make it at least. I know I am just one person of millions but I wanted to share. Thank you all for your time. A new satisfied customer. RB.
  • #I❤️WAL-MART! May 23, 2021

    By #FREECASSIE
    I am so super thankful for this app! And I’m very thankful for the employees of Walmart as well. I got into a little bit of trouble in my younger years when I picked some things up at Walmart that didn’t belong to me. And I got in trouble when I went out the door. I was told never to go back into Walmart ever again but I continue to go back into Walmart and I continued to shoplift. I haven’t stolen anything from Walmart since 2014. When I go into Walmart I give the employees a great deal of respect. I got into a little bit more trouble and my attorney was able to get my Walmart charges dismissed because I picked up some federal charges. Now I shop at Walmart probably five days a week and I probably spend at least 3000 a month there. When my little boy acts out in Walmart or for instance once he put some thing in his pocket I brought him back inside and made him tell them what he had done. And he ask out and he screams and yells I take him to the front and let him know that he’s on a camera and this is not how you act in public or at home and the Walmart employees have always went above and beyond to help me correct my seven-year-old son. Walmart truly does go above and beyond andI’m happy to call Walmart my family any day of the week! Yay Walmart keep on providing excellent customer service! This Honorably discharged Veteran thanks you so much! 💥
  • EBT Error Jul 17, 2020

    By Drewandkim
    First time using the grocery pickup on the app. It is hard enough to browse through the website for groceries & eventually I had to just do a manual search of everything I wanted individually. TOOK FOREVER! Once I finally got the items I wanted, the final check out was a breeze. I was excited to see they added the EBT option on there. Once you click the EBT option to pay for your groceries it takes you to another website to insert your pin for security reasons. Ok, fine..did that. The only thing is when you try to insert your pin all the numbers change on the screen every time you click a number for the pin. Then when redirected to the Walmart app it gives you an error sign that “Something went wrong, please try again later”. Tried multiple times throughout the day and still nothing different, same error message. Not sure if it has something to do with the Walmart app itself or the 3rd party website trying to confirm the pin. Either way it is a complete inconvenience, because now that I have been trying to get it working all day I’ve had 2 notifications saying my items were out of stock. If it worked the first time, I would have all the items I ordered. Please fix this bug, because I know a lot of other people are probably having this same problem!!
  • Website and associated emails misleading Jun 18, 2021

    By everynicknamealreadytakeb
    Walmart does not have their website and associated email instructions working properly. The app says things like free delivery but then when one gets to the checkout, it says delivery not available. Walmart also does not restock their items in anything remotely close to a timely fashion. When one wants to reorder something, typically it is not available at one's Walmart store location of choice for an unacceptably prolonged period of time - if Walmart wanted to do more business and satisfy its customers, it would keep much better track of inventory and keep its stores stocked with items in demand in a much more timely fashion, instead of expecting customers to go to other much less convenient locations to get the items they want. Also, when Walmart sends emails to notify customers that items are ready for pickup, it gives false instructions. In my most recent experience, the email instructed me to drive to "pick up" to have the item brought to my car, but when I arrived, not only did the employee who answered the "pick up area" phone line tell me I could not pick up my items there as the email instructed, but he hung up on me when I questioned him about why the email gave false instructions. The discourteousness of this employee either reflects poor training by Walmart or just low quality personnel hired by Walmart. Either way, it does not reflect well on Walmart.
  • Horrible App Since Merge!! Jul 9, 2020

    By Wogger12
    I never leave reviews on apps, but I felt that I had to for this one. I used to love being able to do a grocery pick-up on the separate app. Ever since they merged this app with the grocery app I have had nothing but problems with trying to place my grocery pick-up order and have had to delete the app and re-download it multiple times. I especially have problems with the checkout process. I’ve had items that I added disappear from my order when I go to check out. The app has frozen before and wouldn’t let me proceed with checking out. And there has only been ONE time that I have successfully entered my pin for my EBT card in a single attempt for an order. Every other time that I’ve entered it I continuously get a message saying “Something went wrong. Please try again later.” I currently have spent an hour trying to get it to accept my pin and it still won’t accept it. I’ve tried closing the app and reopening it and had to change my time slot because I was about to lose my original one. We’re in the middle of a pandemic and I have an autoimmune disease and three children. This app is supposed to make it safer and easier for people like me to get their food during times like this. Fix the app and/or your current pin-entry company that you use!!!!
  • Excellent program Apr 28, 2020

    By 2xl993
    I greatly appreciate thes service. Very easy to search thru the app to select the items you want. Prices are shown, and are the same prices as in the store. You can select to allow substituitions if the item you want is not in stock. When you pick up your items you can elect to not accept the subsitute, and you are given credit right away. If you select no substitues then if they do not have the item, it shows that in your delivery notice on the app - and not charged, of course. After you have completed your list, you can keep adding items, as you think of them, up to midnight the day before. When you later go back into the app to add to add items, your list does not appear. You go ahead and select the item(s) you want, click to purchase and it will ask if you want to add it to your current order. Click “yes” then you can review your full order. They send you an email when it is ready for pick up (at the previous time you have requsted). You can also look at the app and see the progress as your order is being prepared. Then go to the store to the Pick Up area, park in front of a number and tell them you are there on the app. Or wait and they’ll come out and ask your name. It’s all simpler than this LONG explanation. Great Servce.
  • Walmart App has made my life easier Jul 22, 2021

    By Indigenous1122
    So far my experience with this app has been the greatest. It’s so helpful, Fast, Accurate, It’s extremely orthodox easy to use, and navigate. No I’m not a paid customer. Just a satisfied customer. I Like the layout of the app. I love the scan & go setting. I adore Walmart pay for when I forget my wallet. I also love my delivery services that I pay for through my Walmart plus membership. They deliver right to my door step. I have become an avid shopper, more keen to my likes & dislikes because of this apps. If you never used to save your receipts, you should start filing them with this app, it will amaze you how much you can learn about yourself. I’ve learned how unhealthy we were eating. How much Sugar your consuming, how much alcohol we were purchasing. It teaches you how many unnecessary things you buy. Little by little you start to adjust your spending, as well as the way you view quality in products. Cheaper isnt always safest & expensive isn’t always better. I said before and I’ll say it again Walmart app has really helped me enhance my shopping experiences. I have nothing bad to say about it. The time I did have something to complain about, they fixed it right away ( I complained once of Safeway delivering alcohol through their delivery services while Walmart plus wasn’t doing so costing money). Thanks Walmart app. I hope the technicians continue on bettering this app.
  • Together when apart Jun 24, 2021

    By BmanBeyond
    We have loved this service and app since the pandemic. Our family ended up being separated by three states when the COVID seized the nation. My husband and I had “dates” on the phone ordering his groceries. We would discuss his meals for the week including his lunches for work, I’d add what he needed into the cart through the app then I would place the order for him to pick up at the Walmart around the corner from our home in Wyoming where he was at. I would always add something special and extra; his favorite dessert, a snack I thought he like for his lunch. Then after he’s pick up his order, which was always easy quick and simple at our Laramie Wy Walmart, he’d call to tell me what he got elated by the special items I’d thrown in he didn’t know about. It was so easy I’ve done it now for my kids too for those holidays we couldn’t be together I’d buy them a meal. When they were feeling down and I thought they could use a banana split night with friends I’d order up all the makings and have them pick up their order at their local Walmart. And never ever a problem with ordering or picking up ( outside of shortages during hoarding but that wasn’t a flaw in your system just our nations mentality) Thank you Walmart for making it easy to continue loving my family through food even when I can’t be there next to them.
  • My experiences May 27, 2021

    By Roy n Maggs
    I have not been a Walmart shopper. Actually for a very long time because of horrible service. We are talking about 20 years I have not shopped Walmart. I have to say my Walmart on Utah Ave. in Idaho Falls, ID is amazing. I don’t know what’s happening with the staff or with management but attitudes are better and I have enjoyed shopping at Walmart. I don’t say that lightly. I am a sr. Customer service agent at my company and I take customer service seriously. Customer satisfaction is my pristine work ethic and my integrity is very important to me. I will speak about my experience on the spot. Nowadays we have many other channels to give reviews, social media, rating sites, many on the phone surveys and so forth. I wanted to share on the review site. I have voiced my appreciation in the store, however the review site needs to know in words from me. People can change words, as we all know, and I wanted to be one to express my experiences. I have been back multiple times and I will continue to come back. It’s even more enjoyable as we are getting back to some sort of normalcy due to COVID restrictions. I have to say thank you. It’s nice to see people liking what they do or at least fake it till you make it at least. I know I am just one person of millions but I wanted to share. Thank you all for your time. A new satisfied customer. RB.
  • #I❤️WAL-MART! May 23, 2021

    By #FREECASSIE
    I am so super thankful for this app! And I’m very thankful for the employees of Walmart as well. I got into a little bit of trouble in my younger years when I picked some things up at Walmart that didn’t belong to me. And I got in trouble when I went out the door. I was told never to go back into Walmart ever again but I continue to go back into Walmart and I continued to shoplift. I haven’t stolen anything from Walmart since 2014. When I go into Walmart I give the employees a great deal of respect. I got into a little bit more trouble and my attorney was able to get my Walmart charges dismissed because I picked up some federal charges. Now I shop at Walmart probably five days a week and I probably spend at least 3000 a month there. When my little boy acts out in Walmart or for instance once he put some thing in his pocket I brought him back inside and made him tell them what he had done. And he ask out and he screams and yells I take him to the front and let him know that he’s on a camera and this is not how you act in public or at home and the Walmart employees have always went above and beyond to help me correct my seven-year-old son. Walmart truly does go above and beyond andI’m happy to call Walmart my family any day of the week! Yay Walmart keep on providing excellent customer service! This Honorably discharged Veteran thanks you so much! 💥
  • EBT Error Jul 17, 2020

    By Drewandkim
    First time using the grocery pickup on the app. It is hard enough to browse through the website for groceries & eventually I had to just do a manual search of everything I wanted individually. TOOK FOREVER! Once I finally got the items I wanted, the final check out was a breeze. I was excited to see they added the EBT option on there. Once you click the EBT option to pay for your groceries it takes you to another website to insert your pin for security reasons. Ok, fine..did that. The only thing is when you try to insert your pin all the numbers change on the screen every time you click a number for the pin. Then when redirected to the Walmart app it gives you an error sign that “Something went wrong, please try again later”. Tried multiple times throughout the day and still nothing different, same error message. Not sure if it has something to do with the Walmart app itself or the 3rd party website trying to confirm the pin. Either way it is a complete inconvenience, because now that I have been trying to get it working all day I’ve had 2 notifications saying my items were out of stock. If it worked the first time, I would have all the items I ordered. Please fix this bug, because I know a lot of other people are probably having this same problem!!
  • Website and associated emails misleading Jun 18, 2021

    By everynicknamealreadytakeb
    Walmart does not have their website and associated email instructions working properly. The app says things like free delivery but then when one gets to the checkout, it says delivery not available. Walmart also does not restock their items in anything remotely close to a timely fashion. When one wants to reorder something, typically it is not available at one's Walmart store location of choice for an unacceptably prolonged period of time - if Walmart wanted to do more business and satisfy its customers, it would keep much better track of inventory and keep its stores stocked with items in demand in a much more timely fashion, instead of expecting customers to go to other much less convenient locations to get the items they want. Also, when Walmart sends emails to notify customers that items are ready for pickup, it gives false instructions. In my most recent experience, the email instructed me to drive to "pick up" to have the item brought to my car, but when I arrived, not only did the employee who answered the "pick up area" phone line tell me I could not pick up my items there as the email instructed, but he hung up on me when I questioned him about why the email gave false instructions. The discourteousness of this employee either reflects poor training by Walmart or just low quality personnel hired by Walmart. Either way, it does not reflect well on Walmart.
  • Horrible App Since Merge!! Jul 9, 2020

    By Wogger12
    I never leave reviews on apps, but I felt that I had to for this one. I used to love being able to do a grocery pick-up on the separate app. Ever since they merged this app with the grocery app I have had nothing but problems with trying to place my grocery pick-up order and have had to delete the app and re-download it multiple times. I especially have problems with the checkout process. I’ve had items that I added disappear from my order when I go to check out. The app has frozen before and wouldn’t let me proceed with checking out. And there has only been ONE time that I have successfully entered my pin for my EBT card in a single attempt for an order. Every other time that I’ve entered it I continuously get a message saying “Something went wrong. Please try again later.” I currently have spent an hour trying to get it to accept my pin and it still won’t accept it. I’ve tried closing the app and reopening it and had to change my time slot because I was about to lose my original one. We’re in the middle of a pandemic and I have an autoimmune disease and three children. This app is supposed to make it safer and easier for people like me to get their food during times like this. Fix the app and/or your current pin-entry company that you use!!!!
  • Excellent program Apr 28, 2020

    By 2xl993
    I greatly appreciate thes service. Very easy to search thru the app to select the items you want. Prices are shown, and are the same prices as in the store. You can select to allow substituitions if the item you want is not in stock. When you pick up your items you can elect to not accept the subsitute, and you are given credit right away. If you select no substitues then if they do not have the item, it shows that in your delivery notice on the app - and not charged, of course. After you have completed your list, you can keep adding items, as you think of them, up to midnight the day before. When you later go back into the app to add to add items, your list does not appear. You go ahead and select the item(s) you want, click to purchase and it will ask if you want to add it to your current order. Click “yes” then you can review your full order. They send you an email when it is ready for pick up (at the previous time you have requsted). You can also look at the app and see the progress as your order is being prepared. Then go to the store to the Pick Up area, park in front of a number and tell them you are there on the app. Or wait and they’ll come out and ask your name. It’s all simpler than this LONG explanation. Great Servce.
  • Walmart review Mar 25, 2021

    By halesmom96
    I love the Walmart app. I don’t like it that they use third party vendors for certain products and those products are double the cost of buying them from the store or any other office supply store. I also think it’s strange that they are recently constantly sold out in the stores, but that third party vendor has them for double the cost. Makes me wonder if the vendor is getting a deal, buying them up from the stores and doubled the price. These have recently became popular items. The only other thing with the app is their online grocery delivery isn’t up to speed with competitors. The competitors have your shoppers communicate with them as they shop. That way if they are out of something, and find something better, they instantly give you the option rather than not getting a substitute or getting a substitute that is completely wrong. I would like to see them bring that up to what the competitors offer. Plus I have had two deliveries just not show and had to contact Walmart through the chat for delivery and then been disconnected from chats. Other than that I love the convenience and I hope they continue to do delivery and bring the process up to what their competitors offer.
  • App is great but needs some improvements Aug 20, 2020

    By nonotothenono
    I think the app is great, but as with all things, there’s always room for improvement. It would be really nice if you could look at the grocery pickup substitutions and opt out of whichever ones you don’t like before you even get to the store. Since I can’t do that beforehand, it forces you to talk face-to-face to the worker to identify what you don’t want, then they have to spend their time on their scanner and in your trunk digging through your groceries to try to find what you don’t want. It wastes everyone’s time, plus this is just further exposure during an activity that’s supposed to be darn near contactless. This applies to the site as well, both of these things could be better. Also, sometimes when I search for something, it’ll bring up only certain options but when I select one and then look at “similar items,” it’ll show me more options of what I actually want. For example, if I look for “Kiwi protector spray” to find Kiwi protector spray for a tent, the single thing that comes up is Kiwi Camp Dry Performance Fabric Protector Spray (which is not exactly what I want). But then when I select it and look in “similar items,” the thing I actually want (Kiwi Camp Dry Heavy Duty Water Repellant) suddenly shows up... maybe my keywords aren’t the best, but I feel like it’s not too far off base, especially if I put Kiwi and spray.
  • img Community

    July Update is HORRIBLE!! Jul 26, 2021

    By Melanie Armstrong
    HORRIBLE! It is frustrating to try to do your groceries. Heaven forbid you shop Walmart.com & have things sitting in your cart, NOW it's in your groceries cart! If you put something in like Capri Sun and it's not available in store, they put it to shipping it to you! A$2.50 item shipped for $5.99! THEN the fact the items ARE AVAILABLE in my store but I can't curbside pick up? FORGET IT WALMART.. it should get easier not harder. You had ALL my business for groceries & more for 16mths, I'm done!
  • Jul 29, 2021

    By Luke Wilson
    the latest update has some positives (it actually respond quickly) but completely fails when it comes to the grocery shopping experience. They've thrown all items (online and grocery pickup) into the same search results, so you end up with most of your order ready for pickup tomorrow, but have a box of cereal, toilet paper, and a tube of toothpaste being shipped to you because you failed to notice that they are coming from a third party seller, not your local store.
  • Jul 29, 2021

    By K Adams
    Awful since the update! I can't seem to put items in my cart for grocery pickup. I tried to add a case of Sprite to my order but it wants to charge over $40 for one! I hate that you have to tell the app each time the that you want grocery pickup then you have to double check to ensure they aren't trying to mail you spaghetti sauce. So frustrating!!! Please, I'm begging you to revamp the whole app or go back to the way it was.
  • Jul 29, 2021

    By Jessica Peterson
    App is horrible since the latest update. Like others stated, you can't check product availability at local stores. It took me a while to figure out how to brows by department. I can't even figure out how to set my store. I bases it off my address city, but that's not my closest walmart. (I live in the country, right on the boarder of 2 cities) It also feels like they're really pushing walmart+ now.
  • Jul 28, 2021

    By Brooke Garland
    THIS UPDATE IS TERRIBLE! When I try to add anything to my cart I literally have to click on pickup or delivery on every single item instead of just adding to cart. Otherwise I'll have separate items be available for pickup, delivery or shipping instead if getting it all in one haul. Absolutely annoying and tedious. Please go back to how it was before. Nothing was wrong with it. Due to how annoying it is now I would rather use the Kroger app. Way to go Walmart.
  • Jul 29, 2021

    By samantha warren
    What happened to the old app!!!? The new one you can't find anything you need. I add stuff to the cart for a same day grocery delivery and some of it says it won't be here for several days. The prices on most stuff have increased in ridiculous amounts. The same 40 pack of water bottles I get for $3.98 are now $10. there is no other options either. I will be cancelling my grocery Walmart + membership now. The app doesn't work. 👎
  • Jul 29, 2021

    By C Berry
    The new update is AWFUL. I used the old version several times a week and it was smooth and easy to use. This new one updated in July 2021 is absolutely ridiculous. You can't choose shipping as it tries to make you do in-store pickup or delivery from store on every item. You have to resort the top options on every item and it's trying to randomly ship groceries. Now I can't even get past checkout. They need to revert back to what they had or they're going to lose a lot of online business.
  • Jul 28, 2021

    By Danielle Larsen
    The July update is absolutely horrible! I despise using the app now. It used to be so easy. I like that grocery and general merchandise were separate. Now it is so complicated to do a grocery order! Tries to send me items I want to pick up, the the app says are in stock (at my store). It's absolutely ridiculous that I have to select the in store option for EVERYTHING I want to do as pickup. Fix this or I will shop with a different store.
  • Jul 29, 2021

    By Kat Wood
    I'd give this no stars if I could. The app has always been buggy and not very user friendly, but ever since you combined the interface, the app is pure garbage. I've had to update twice in 3 days, it lags, freezes, and gives ne error messages all the time. Take lessons from HEB on how to make a straightforward, user friendly app, and fix this ridiculous garbage app so it works for your customers.
  • Jul 29, 2021

    By Crystal Willis'Diviney
    I use to love this app but now that it's changed drastically I don't care for it at all. I'm about sick of receiving groceries through the mail. Those type of items use to be kept separate for things able to be delivered that day. Now there are so many extra steps to locating a "mayo" that's able to deliver "today". Mayonnaise through the mail is NOT ok. Walmart needs to GO BACK TO THE OLD APP SETUP!!!! UPDATE: with this new layout, you are charged additional delivery $ for adding to your order
  • img Community

    July Update is HORRIBLE!! Jul 26, 2021

    By Melanie Armstrong
    HORRIBLE! It is frustrating to try to do your groceries. Heaven forbid you shop Walmart.com & have things sitting in your cart, NOW it's in your groceries cart! If you put something in like Capri Sun and it's not available in store, they put it to shipping it to you! A$2.50 item shipped for $5.99! THEN the fact the items ARE AVAILABLE in my store but I can't curbside pick up? FORGET IT WALMART.. it should get easier not harder. You had ALL my business for groceries & more for 16mths, I'm done!
  • img Expert
    1. Browse tons of items you can get shipped directly to you! From paper towels to PlayStations, find everything you want and more
    2. Fill your prescriptions with absolute ease! No matter what medicine you need, get it fast
    3. Walmart Pay lets you pay your bill from your mobile device so you don't even have to bring your wallet

    Reviewed by Katelyn on July 11, 2018

  • Walmart App has made my life easier Jul 22, 2021

    By Indigenous1122
    So far my experience with this app has been the greatest. It’s so helpful, Fast, Accurate, It’s extremely orthodox easy to use, and navigate. No I’m not a paid customer. Just a satisfied customer. I Like the layout of the app. I love the scan & go setting. I adore Walmart pay for when I forget my wallet. I also love my delivery services that I pay for through my Walmart plus membership. They deliver right to my door step. I have become an avid shopper, more keen to my likes & dislikes because of this apps. If you never used to save your receipts, you should start filing them with this app, it will amaze you how much you can learn about yourself. I’ve learned how unhealthy we were eating. How much Sugar your consuming, how much alcohol we were purchasing. It teaches you how many unnecessary things you buy. Little by little you start to adjust your spending, as well as the way you view quality in products. Cheaper isnt always safest & expensive isn’t always better. I said before and I’ll say it again Walmart app has really helped me enhance my shopping experiences. I have nothing bad to say about it. The time I did have something to complain about, they fixed it right away ( I complained once of Safeway delivering alcohol through their delivery services while Walmart plus wasn’t doing so costing money). Thanks Walmart app. I hope the technicians continue on bettering this app.
  • Together when apart Jun 24, 2021

    By BmanBeyond
    We have loved this service and app since the pandemic. Our family ended up being separated by three states when the COVID seized the nation. My husband and I had “dates” on the phone ordering his groceries. We would discuss his meals for the week including his lunches for work, I’d add what he needed into the cart through the app then I would place the order for him to pick up at the Walmart around the corner from our home in Wyoming where he was at. I would always add something special and extra; his favorite dessert, a snack I thought he like for his lunch. Then after he’s pick up his order, which was always easy quick and simple at our Laramie Wy Walmart, he’d call to tell me what he got elated by the special items I’d thrown in he didn’t know about. It was so easy I’ve done it now for my kids too for those holidays we couldn’t be together I’d buy them a meal. When they were feeling down and I thought they could use a banana split night with friends I’d order up all the makings and have them pick up their order at their local Walmart. And never ever a problem with ordering or picking up ( outside of shortages during hoarding but that wasn’t a flaw in your system just our nations mentality) Thank you Walmart for making it easy to continue loving my family through food even when I can’t be there next to them.
  • My experiences May 27, 2021

    By Roy n Maggs
    I have not been a Walmart shopper. Actually for a very long time because of horrible service. We are talking about 20 years I have not shopped Walmart. I have to say my Walmart on Utah Ave. in Idaho Falls, ID is amazing. I don’t know what’s happening with the staff or with management but attitudes are better and I have enjoyed shopping at Walmart. I don’t say that lightly. I am a sr. Customer service agent at my company and I take customer service seriously. Customer satisfaction is my pristine work ethic and my integrity is very important to me. I will speak about my experience on the spot. Nowadays we have many other channels to give reviews, social media, rating sites, many on the phone surveys and so forth. I wanted to share on the review site. I have voiced my appreciation in the store, however the review site needs to know in words from me. People can change words, as we all know, and I wanted to be one to express my experiences. I have been back multiple times and I will continue to come back. It’s even more enjoyable as we are getting back to some sort of normalcy due to COVID restrictions. I have to say thank you. It’s nice to see people liking what they do or at least fake it till you make it at least. I know I am just one person of millions but I wanted to share. Thank you all for your time. A new satisfied customer. RB.
  • #I❤️WAL-MART! May 23, 2021

    By #FREECASSIE
    I am so super thankful for this app! And I’m very thankful for the employees of Walmart as well. I got into a little bit of trouble in my younger years when I picked some things up at Walmart that didn’t belong to me. And I got in trouble when I went out the door. I was told never to go back into Walmart ever again but I continue to go back into Walmart and I continued to shoplift. I haven’t stolen anything from Walmart since 2014. When I go into Walmart I give the employees a great deal of respect. I got into a little bit more trouble and my attorney was able to get my Walmart charges dismissed because I picked up some federal charges. Now I shop at Walmart probably five days a week and I probably spend at least 3000 a month there. When my little boy acts out in Walmart or for instance once he put some thing in his pocket I brought him back inside and made him tell them what he had done. And he ask out and he screams and yells I take him to the front and let him know that he’s on a camera and this is not how you act in public or at home and the Walmart employees have always went above and beyond to help me correct my seven-year-old son. Walmart truly does go above and beyond andI’m happy to call Walmart my family any day of the week! Yay Walmart keep on providing excellent customer service! This Honorably discharged Veteran thanks you so much! 💥
  • EBT Error Jul 17, 2020

    By Drewandkim
    First time using the grocery pickup on the app. It is hard enough to browse through the website for groceries & eventually I had to just do a manual search of everything I wanted individually. TOOK FOREVER! Once I finally got the items I wanted, the final check out was a breeze. I was excited to see they added the EBT option on there. Once you click the EBT option to pay for your groceries it takes you to another website to insert your pin for security reasons. Ok, fine..did that. The only thing is when you try to insert your pin all the numbers change on the screen every time you click a number for the pin. Then when redirected to the Walmart app it gives you an error sign that “Something went wrong, please try again later”. Tried multiple times throughout the day and still nothing different, same error message. Not sure if it has something to do with the Walmart app itself or the 3rd party website trying to confirm the pin. Either way it is a complete inconvenience, because now that I have been trying to get it working all day I’ve had 2 notifications saying my items were out of stock. If it worked the first time, I would have all the items I ordered. Please fix this bug, because I know a lot of other people are probably having this same problem!!
  • Horrible App Since Merge!! Jul 9, 2020

    By Wogger12
    I never leave reviews on apps, but I felt that I had to for this one. I used to love being able to do a grocery pick-up on the separate app. Ever since they merged this app with the grocery app I have had nothing but problems with trying to place my grocery pick-up order and have had to delete the app and re-download it multiple times. I especially have problems with the checkout process. I’ve had items that I added disappear from my order when I go to check out. The app has frozen before and wouldn’t let me proceed with checking out. And there has only been ONE time that I have successfully entered my pin for my EBT card in a single attempt for an order. Every other time that I’ve entered it I continuously get a message saying “Something went wrong. Please try again later.” I currently have spent an hour trying to get it to accept my pin and it still won’t accept it. I’ve tried closing the app and reopening it and had to change my time slot because I was about to lose my original one. We’re in the middle of a pandemic and I have an autoimmune disease and three children. This app is supposed to make it safer and easier for people like me to get their food during times like this. Fix the app and/or your current pin-entry company that you use!!!!
  • Excellent program Apr 28, 2020

    By 2xl993
    I greatly appreciate thes service. Very easy to search thru the app to select the items you want. Prices are shown, and are the same prices as in the store. You can select to allow substituitions if the item you want is not in stock. When you pick up your items you can elect to not accept the subsitute, and you are given credit right away. If you select no substitues then if they do not have the item, it shows that in your delivery notice on the app - and not charged, of course. After you have completed your list, you can keep adding items, as you think of them, up to midnight the day before. When you later go back into the app to add to add items, your list does not appear. You go ahead and select the item(s) you want, click to purchase and it will ask if you want to add it to your current order. Click “yes” then you can review your full order. They send you an email when it is ready for pick up (at the previous time you have requsted). You can also look at the app and see the progress as your order is being prepared. Then go to the store to the Pick Up area, park in front of a number and tell them you are there on the app. Or wait and they’ll come out and ask your name. It’s all simpler than this LONG explanation. Great Servce.
  • Walmart review Mar 25, 2021

    By halesmom96
    I love the Walmart app. I don’t like it that they use third party vendors for certain products and those products are double the cost of buying them from the store or any other office supply store. I also think it’s strange that they are recently constantly sold out in the stores, but that third party vendor has them for double the cost. Makes me wonder if the vendor is getting a deal, buying them up from the stores and doubled the price. These have recently became popular items. The only other thing with the app is their online grocery delivery isn’t up to speed with competitors. The competitors have your shoppers communicate with them as they shop. That way if they are out of something, and find something better, they instantly give you the option rather than not getting a substitute or getting a substitute that is completely wrong. I would like to see them bring that up to what the competitors offer. Plus I have had two deliveries just not show and had to contact Walmart through the chat for delivery and then been disconnected from chats. Other than that I love the convenience and I hope they continue to do delivery and bring the process up to what their competitors offer.
  • Savings Catcher- it works!!! Aug 11, 2018

    By the good RN
    I have been using savings catcher for a year now, been working to catch Walmart NOT giving me deals that I know other stores offer. Nope! Walmart ALWAYS give me those deals, they never ever miss! One time I thought they did but I found out I was wrong. The other store had gone up on their price and it was I that was not aware... If you shop at Walmart you’d better download the Walmart app, use savings catcher, and stop playing around! I’ve already saved $65 so far without even trying, just buying my same ordinary groceries that I normally buy, not doing ANYTHING different. I don’t have time for coupons and price checking and stuff. Wayyy too busy for that! So, after I check out I get into my car, open the app real quick, scan my receipt real quick, then go home. Two days later I check the app and see the savings building up. Just that easy! Once I get to $100 I’ll redeem it for something. And it’s fun, the kids love watching it build up, too!.. You all better get this little extra money, we all deserve a break so why not? 😉
  • Horrible lately May 13, 2020

    By SallyCapra
    The Walmart app has been absolutely awful lately. I would peg it near the time that Covid took over the world, and when they merged the grocery app with the basic Walmart app. Lately, the app crashes OFTEN during searches, doesn’t save changes, and won’t let me checkout without crashing 3-4 times. My other, more pressing complaint is that many items which are in stock at my local store aren’t searchable on the app (they used to be) or always show out of stock. For example, the app has told me for a month solid that the store doesn’t have the bakery bade ‘freshness guaranteed’ French bread (they show ciabatta of that brand in stock though, so it’s not just bakery items); blueberries have shown out of stock for a month; and today they said no kraft Mac n cheese, yet when I went in after picking up my order, there were many on the shelf. It’s MADDENING! I have a toddler and a newborn, so grocery pickup should be grateful helpful, yet somehow I still end up having to drag my babies into Walmart to find the few staples that the app can’t give me...constantly. FIX IT PLEASE.
  • Too many bags/app glitches Mar 5, 2021

    By Mathcat60
    I ordered 18 items and got 17 plastic bags. When I called customer service I was told that every time I place my order I can call customer service and they will contact the store and tell them that I don’t want so many bags. What kind of solution is that? I was told that was an easy way to handle it. What is easy about calling customer service? Why can’t there be an easier way to note not wanting so many plastic bags through the app? Why is Walmart so against conservation and the environment? Publix actually thanks customers when they bring their own bags. I have been getting my groceries delivered for months and I am overrun with plastic bags. I also have encountered two major glitches over the last four months. The first was that I couldn’t place an delivery order but I could place an express delivery. That took a month to resolve and customer service never notified me that the problem was fixed. Now for the last two weeks when I try to check out, I get a pop up that says I need a minimum order of $35 even though my order is over $35. Customer service is absolutely no help...use another browser, another device or do some troubleshooting. I found a way to get around it, but what an aggravation. I don’t plan on renewing this service.
  • Checking out online is always an issue! Jul 20, 2020

    By ANeugent
    I’d gladly give this 5-stars and I’ll gladly come back and do so once this issue is resolved. Like many others are mentioning, at check out for Walmart grocery I keep getting the ‘something went wrong’ error message. I spend a lot of time manually searching every grocery item I need for my household, and I do appreciate that your app recognizes many as favorites- that feature makes things much smoother! This checking out issue however is beyond frustrating. It’s been going on for months. I updated the app and it worked no problem about a month ago. I just updated again tonight when I was running into the issue at checkout again. Updated, rebooted the phone and signed back into the app. I had to re-reserve my pick up time. I’m still getting this message! Other than that, I do love the convenience, your prices on grocery items are fair and most of your employees who bring the items and load them to your vehicle have been super friendly. I have a high risk family member so this service is beneficial to us, so it makes the checking out process even more stressful than it needs to be! Please fix this, I’ll come back and give it 5 stars!
  • I love Walmart... But Jul 13, 2020

    By melly7865
    I absolutely love Walmart, I really do feel like they go beyond for their customers as a company especially in these hard times. I especially appreciate the drive-up grocery pick up and I SUPER appreciate when they added ebt as an optional payment method. The only problem is when using the ebt card on the app I get so many error messages saying “sorry something went wrong, try later”. When the grocery section was on its own app (orange one) this was never a problem. It also seemed to be fixed a few weeks ago because that error message stopped popping up and payment would go through first try. But all of a sudden again it’s not working. Before it worked but after trying 10+ times. Unfortunately starting yesterday it has not worked at all for me. Tried so many times. Decided to go to store but it was extremely packed and I have 3 small children so decided not to go in. Was going to do frys but they have no open slots for tomorrow. Tried Walmart again and still not working. Please fix! This momma really needs it. A suggestion is have the option to pay at the store with ebt card like before if having technical problems in app.
  • Use all the time, app can only be as good as employees Nov 4, 2020

    By Burly636
    App is great and as disabled person, I have groceries delivered weekly. When delivery drivers don’t show up to store for pick ups, which happens, I realize that. Walmart does not let us know. Happened a couple times and called store numerous times those days to try to find out where or if delivery will happen. They don’t even bother to inform us. I hate calling Walmart it is like pulling teeth. That is very poor service on stores part. They say they have no control over the company that has the drivers. Bull, I am so tired of hearing that, they hired the company so stop passing the buck Walmart. Almost lost a 1500 dollar a month customers in a household with three adults that shop at walmart. My son signed up for free trial on delivery and his very first delivery never happened. Had to pick it up at 7:30 at night. He is not impressed and is canceling his trial. The app is good, butWalmart associates need to be more customer friendly. App and walmart go together. WHAT HAPPENED TO CUSTOMER SERVICE, EVERYWHERE ? It hardly exists anymore. If Walmart customer service was as good as this app, it would be great. Drivers are a plus
  • Suggestions... Jan 1, 2018

    By Mandala221
    I love using this app. It’s been so convenient so many times BUT when I’m trying to find a certain item and I’m inside a Walmart store, I can’t search other Walmart stores. Even if I change the location of “My Store” to the location I’m trying to search, and even turning off my location, it still keeps me at the current store I’m in. This makes it difficult to search other locations without having to first leave the local store I’m in. I’m trying to search a different store so I’ll know beforehand if I need to buy a different product or order online. I’d like to search other locations while standing in one already! This has been an issue SO many times! Also, why does the Savings Catcher keep cashing out my savings? I don’t want it to cash it out. I wanted to keep building it up for Christmas but it cashed it out without giving me an option of allowing it to cash it out or not. What’s the point in having a savings program if the customer isn’t in charge of their own savings? I’d prefer to save mine and then at MY PREFERENCE I’d like to be able to cash it out on one card or in one email!
  • It’s a life and time saver Jan 21, 2021

    By Prince Charmng
    It’s fast, easy and simple. When ordering if something is out of stock you can tap on similar items. When you place an order if something happens to be out of stock when they fulfill your order they will do their best to find a substitution, ensuring that you get exactly what you need. For example yesterday I ordered one bottle of 60 fluid ounce of fabric softener that size was out when they filled my order so they substituted it with two bottles of 48 ounces of the same fabric softener. Also if when you get home and realize you’re missing an item you can just called customer service run back to the store and pick it up no problem or if you need to do a return simply start the return in the app and if you need to take it back to the store it’ll give me a barcode to show them. They’ll scanning the barcode, then the item and that’s it. No more needing to spend hours in the store or forgetting what you needed. Simply place an order, check in the app, pull into a parking space, they’ll load your car and off you go. Yes it’s really that simple
  • Grocery pick up Jun 15, 2021

    By c-estewart13
    Grocery pick up normally is easy to use. It is very convenient and I have used since before Covid and it has been very nice to have available but on the other hand Walmart app as far as picking up items in the store has been a challenge and very inconvenient due to first and foremost as an associate it is the only way we can get a discount on items that we can’t get on the grocery pick up when we wish to use ourAssociate discount my husband has been an associate at the Walmart distribution center at 6014 since 1988 so we are very familiar with Walmart and we appreciate Walmart and this app that has been provided. Each time that we attempt to shop the app it is very confusing when we think we are shopping at the particular store where we would like to pick up while using the associate discount on the items that are not discounted through the grocery app it is always a challenge we would like for the bugs to be worked out. It is a lot to explain but as a whole we appreciate the Walmart app and Walmart
  • SNAP problems Jun 6, 2020

    By Annynonnymouse
    Before this I have had wonderful things to say about your service. I’ve used the service since it started about 1 1/2 years. But now I’m using the SNAP program, which requires use of an outside company’s pin pad. I know my pin so I type it in. The placement of the numbers move, but that’s ok, I understand that. The issue is that I could type it in numerous times, and it doesn’t recognize it and then all of a sudden it works. Counting it? 5 & 8 times I’ve entered when I’ve counted them. What an annoyance. Also there’s something new that I wasn’t aware of: the app said I had nothing in my cart, so I painstakingly ordered everything again. Then it took about an hour sorting things out when I got there. The associates are so awesome and never complain, and I’m sooo glad about that! They’re a good team, since I had one person sorting what I didn’t need, but another stopped by to give us a hand! That’s a perfect example of their teamwork. Please aid me and other SNAP customers in making this experience a 5 ⭐️ program again?
  • Delivery Issues Nov 2, 2020

    By Mireya0725
    While I have no issues with Walmart itself, their delivery has NOTHING on Instacart. If the shopper can’t find a product they simply don’t bring it, there’s no notification or a chat with the shopper to see if it can be replaced; you don’t even know you won’t have that product until your shopper comes and delivers what they could find. Ridiculous and annoying; I was purchasing specific groceries for a dinner I was making and multiple things didn’t show and were marked as “unavailable” later. I find it hard to believe Walmart was out of flour tortillas, onions, and whole milk. I feel as though part of this issue lies with the shoppers themselves, they just don’t give a crap to look and mark it as unavailable. Then again I have no idea how it works, Walmart’s delivery is still fairly new but there’s a LOT of room for improvement. PLEASE put an option to replace products and a way to communicate with the shopper to make it less likely they disappoint. Until then I’ll continue getting my deliveries through Instacart.
  • This app had me in tears! Apr 12, 2021

    By Cincinnatianne
    I will never use the Walmart app’s “scan and go” feature again! Sure, it sounds great, scanning and bagging your items as you go through the store & knowing all you need to do at the end is weigh produce and show your ID (for the spray paint you purchased but are now thinking of repurposing, for nefarious uses). However, when you shop at a nasty WM, who can’t even clean their registers well enough to let them effectively weigh produce, your plans will be foiled. My bananas wouldn’t weigh and they couldn’t instantaneously clean the scale, so they made me go to another register. The Walmart app doesn’t have a “back” button to allow one to scan in to another register, so I had to close it out & reopen it at the other, cleaner register. POOF! I had over $300 worth of groceries scanned & bagged—for NOTHING!! I just wasted my time and my family’s time. There are three things that you can never get back: your time, your words and your missed opportunities. If you must shop at stupid Walmart, then use their pick up or delivery.
  • Website and associated emails misleading Jun 18, 2021

    By everynicknamealreadytakeb
    Walmart does not have their website and associated email instructions working properly. The app says things like free delivery but then when one gets to the checkout, it says delivery not available. Walmart also does not restock their items in anything remotely close to a timely fashion. When one wants to reorder something, typically it is not available at one's Walmart store location of choice for an unacceptably prolonged period of time - if Walmart wanted to do more business and satisfy its customers, it would keep much better track of inventory and keep its stores stocked with items in demand in a much more timely fashion, instead of expecting customers to go to other much less convenient locations to get the items they want. Also, when Walmart sends emails to notify customers that items are ready for pickup, it gives false instructions. In my most recent experience, the email instructed me to drive to "pick up" to have the item brought to my car, but when I arrived, not only did the employee who answered the "pick up area" phone line tell me I could not pick up my items there as the email instructed, but he hung up on me when I questioned him about why the email gave false instructions. The discourteousness of this employee either reflects poor training by Walmart or just low quality personnel hired by Walmart. Either way, it does not reflect well on Walmart.
  • App is great but needs some improvements Aug 20, 2020

    By nonotothenono
    I think the app is great, but as with all things, there’s always room for improvement. It would be really nice if you could look at the grocery pickup substitutions and opt out of whichever ones you don’t like before you even get to the store. Since I can’t do that beforehand, it forces you to talk face-to-face to the worker to identify what you don’t want, then they have to spend their time on their scanner and in your trunk digging through your groceries to try to find what you don’t want. It wastes everyone’s time, plus this is just further exposure during an activity that’s supposed to be darn near contactless. This applies to the site as well, both of these things could be better. Also, sometimes when I search for something, it’ll bring up only certain options but when I select one and then look at “similar items,” it’ll show me more options of what I actually want. For example, if I look for “Kiwi protector spray” to find Kiwi protector spray for a tent, the single thing that comes up is Kiwi Camp Dry Performance Fabric Protector Spray (which is not exactly what I want). But then when I select it and look in “similar items,” the thing I actually want (Kiwi Camp Dry Heavy Duty Water Repellant) suddenly shows up... maybe my keywords aren’t the best, but I feel like it’s not too far off base, especially if I put Kiwi and spray.
  • Don’t fall for “2 day shipping” or savings catcher Dec 12, 2018

    By Bossbakken
    Loved this app and Walmart. But a couple of the main things I liked have actually changed for the worse. First is the savings catcher. I’ve been using it for years. Matches the sale prices at other stores and puts them on a digital Walmart card for you. You used to be able to scan your receipt. But now they will only do it if you used Walmart pay and paid through the app. And Walmart pay has its own issues. First it’s slow and customers behind me in line tend to think I’m just playing on my phone. Even some of the cashiers don’t seem to understand. And sometimes I want cash back which doesn’t seem to be an option on Walmart pay. Next is their 2 day shipping. Things used to show up in the promised 2 days. But the last two things I’ve ordered have taken 4 days on one and 2 weeks on another. They are only counting actual transit time. NOT processing time! It’s not 2 day until Fed Ex actually receives it from Walmart. And both my items were sold shipped by Walmart. And both said 2 day shipping. And both promised a delivery date in 2 days before I hit the pay button. Then magically the date changes to four days or beyond. Keep that in mind for gifts. If it’s gonna take a week or so that’s fine. Just be upfront about it.
  • Grocery app frustrating Nov 13, 2020

    By wegotcows
    The app is almost perfect. The only negative I find (and it’s a big one to me) is when you are shopping the groceries, if you click on a product, you can’t go back to where you were. Example: I’m looking at dog food. I click the one I want to look at or select bag size. I do what I need to do, then “x” out of product but instead of going back to where I was in the dog food section, it goes all the way back to the main pet page. It’s really annoying, especially when you have been doing a good amount of scrolling through things. You then have to work your way back to the right page and scroll all the way though again. Please please please fix this. I rarely shop the app anymore because of how frustrating it is. Also, and I know it’s not so much an app problem, but the few times I have placed an order for grocery to pick up at the store, there have a been a ton of things listed out of stock when I went to pick up. Each time this happened I actually ran into the store after to find just about everything listed out of stock sitting on the shelves. I don’t know if it’s lazy workers or what but I don’t know how it’s possible that about 10 things were out of stock but were all sitting on the shelves immediately after.
  • Increasingly inaccurate May 21, 2020

    By Crunchy Catholic Mama
    I loved the app in its early days. I liked that I could look up what I needed and see exactly where it was, and I didn’t have to track down an employee who may or may not be familiar with the thing I was looking for. I also liked that I could check before I even went to the store to see if they carried something. That helped my avoid more than one wasted trip. Now I find it increasingly inaccurate. The location of many things isn’t listed, and for those that are it’s wrong more often than not. Granted, my store has just undergone renovation, so I do understand that some things are in a different place than they were before and that it takes time to update that in the system. My biggest issue though is with the accuracy of the listings for what’s in the store and what’s not. I don’t trust it at all now. I can be standing in front of an item, looking at it on the shelf, and the app says it’s not available in store. Not being able to list exactly where something is soon after a renovation is one thing. But I see no reason why they can’t accurately state what they’ve got in the store. This is a huge frustration, especially when everybody’s telling you not to go out unless necessary and to spend as little time out as possible.
  • Final Invoice Lacks Details Jun 19, 2021

    By Sue BMcC
    After reading and re-reading the information on the invoice that is presented right before you submit the order, I still cannot discover whether the order I’ve placed is for white picture frames (what I selected) or for black frames (pictured on the product icon in checkout.). In addition, it was hard to find the color of the frame in the original product description. It was buried at the bottom of a menu that was buried at the bottom of the listing. Walmart doesn’t seem particularly interested in communicating with customers about what they are selecting or purchasing. I shouldn’t have to wade through multiple screens of ads for other products in order to see the basic details of the product I’m looking at. I shouldn’t have to cross my fingers and hope that the product I selected is the product that I’ll receive. News flash: user experience with your website *will* affect willingness to purchase from Walmart again—in person or online. I’ve already cut my purchasing at Walmart by about 75% because of the need to ship online during the Covid crisis and because this website makes it ridiculously difficult to find or verify product details. Guess where I’m not shopping now in person unless I’m desperate?
  • Please add option to remove neighborhood markets. Dec 13, 2020

    By casiebrooke
    First off, I love Walmart plus. Love it. I order something almost every day to be delivered. When it routes my store as the super center it’s amazing. I can get anything delivered. Socks, pots and pans, pajamas. You name it. My cart is usually full of “non grocery” items. Well, 50% of the time it will route me as the delivery to come from the neighborhood market and not the super center and removes all the items not in stock at the grocery only location. In Dallas you can get groceries delivered from anyone and what set Walmart apart is being able to get non-food items. I have chatted in and called in. They can see where two different stores are delivering my items. A super center and a neighborhood market. If a super center can deliver it, it should always go to a super center. I don’t care if I have to wait an extra day but I don’t want only groceries delivered. It’s hit or miss. To see where it will come from I do a search of “towels”. If something comes up I know I’ll be getting it from the super center. If “no product found” it has me at the neighborhood market and I do not place the order. But sometimes it switches me at the end of the order! Please allow a super center only option.
  • Mildly confusing app with jarring vibrations Jun 16, 2021

    By asdfninethousand
    Every time it opens, it presents a modal interface asking if I’d like to shop pickup & delivery or Walmart dot com. This is a terrible design because it corners me into making a decision & puts me 1 step away from the app whenever I want to use it. Also this choice doesn’t even make sense. I frequently look up isle numbers, so logically, I’d choose pickup & delivery because that option is more closely related to a physical store, right? NO. As far as I can tell, the only way to look up aisle numbers is by picking Walmart dot com & using the “at my store” section of search. Also this app’s misuse of vibration is uncomfortable & frequently jarring. This app does not have any of the little pleasant vibrations scattered throughout the system. Instead, it always uses inappropriately strong vibrations. These vibrations are frequently in places they shouldn’t be. I can almost see the developer’s intent here, but IN-APP NOTIFICATIONS DO NOT DESERVE VIBRATIONS. In-app vibrations should be directly tied to user interaction. For in-app notifications, the visual is enough, but I suppose that if you really wanted, you could get away with adding a vibration no stronger than that of the balloons iMessage effect. Please review the HIG regarding vibration.
  • Please fix grocery app Jun 9, 2021

    By gajanabear
    Please fix grocery app. I realize that Walmart recently merged the grocery app with the regular Walmart app but it has made shopping for groceries a nightmare! We now have to click on a million buttons to go thru our shopping list. If I’m adding items by way of the items I usually buy instead of having them all in one big list it’s now divided into pages. If I need to search for a item I want to add and then go back to my most shopped for item it then takes me all the way back to the start of my list and I then have to try to remember what page I was on when I clicked away. This is incredibly annoying and takes up time that I just don’t have! Especially when I’m running against a clock to get a order in on time!!!! Please fix this or bring back the grocery app. We also need a easier way to search for past grocery orders and start a return. I spent 15 mins trying to track down my last order only to find that they didn’t include it because they were out of the item this past time. Usually I could have found that info in seconds. I was a huge fan of both apps but this needs to be fixed
  • Reward dollars Jun 13, 2018

    By LBoPres
    Walmart has initiated this app to keep their prices lower than their competitors which the whole point was for the customer to have an extra incentive to buy from Walmart and also for Walmart to always have lower prices than the competitors. But.....again Walmart has won and now you don’t rack up the reward dollars like you used to. I spent $600-$1000 per month and would get a substantial amount accumulated and I would save it up and I would purchase a big item. I have used it toward a $70 iron to a $250 pool. I enjoyed scanning my receipts....waiting to see how much I was going to get in return.....then deciding how long I wanted to accumulate them. Now.... Not so much now ..... I still spend the same amount and in the past eight months I have only accumulated $7.89 🤗. Not much of an incentive to drive out of my way to a Walmart so I can save a dollar or two and then get to scan my receipt and then see that I didn’t even have any qualifying items. I will just support my small businesses because at least I know that all the registers will be open.....the employees will be friendly.....and the owners will desperately appreciate my business.
  • Run around May 19, 2021

    By 12:()?
    I ordered six items. At first all but one was going to be delivered to me. I went in to remove the bug spray that they wouldn’t ship, so I didn’t have to drive to the store. I went back to the cart, then the air mattress wouldn’t ship I would have to go to the store for that. So I went in and put the bug spray back on, since I had to go to the store anyway now. I moved everything to curb side pick up. A day later I get a message that the air mattress and bug spray are sold out. I had to sign up for the app to find that out. When I read that, I got a text saying my order is ready for pick up. I wasn’t posted until 12:30 pm today. But was sent 12:05 am. So I wasted all morning waiting to be told I need to go to the store to pick up items that were able to be sent to the house. So I have to drive to the store to pick up three things I could have had yesterday if I drove to the store, went in a purchased them. I could have sealed my tent yesterday and packed up by now but I had to wait till today. I won’t be home until 1:30. By the time I seal the tent and let it dry I have to pack it away tomorrow. So I’ve been put out for two days only to get three of the six items I need. That the app told me that you have can ship them then, can’t ship must pick up, to no we really don’t have those products. What a waste of time and effort. Now you want a nick name only to say I can’t us it because it is taken.
  • Jul 29, 2021

    By Katie Schneider
    I constantly have issues with my deliveries. Half the time I do a fast delivery order they don't tell you the item is out or needs to be shipped until they have already charged you the extra delivery fee. I only continue to use it because I am a very busy business owner and do not have time to go to Walmart 3 or 4 times a week. The app isn't great. I usually just take the extra charges and items missing half the time simply because I don't have time to shop myself. 🤷‍♀️
  • Changes made this app worse... Jul 23, 2021

    By dknviwoic
    At I started using the app at the height of COVID. It was simple and great. Now they are trying to maximize profits by merging the grocery app and full store app, and it has made food shopping loathsome. I literally never write reviews, so the fact that I took any time out of my day to do this is proof of how annoying this new purchasing experience is. After the change if you ever want to shop for anything, it is a confusing many stepped process. Did you not have a UX or UI team working on this at all? The literal point of good design is to have the least amount of clicks as possible. Now, instead of groceries being clearly labeled by department, I have to use the “Search bar” to look for specific things, which cuts out browsing altogether. The worst part is that every time you search for a food, you then have to click AGAIN to say that you only want to see foods that are deliverable. WHAT?!?Why? If I have a grocery list of 50 things, that is 50 times I have t click the “delivered” button. The worst is when I put something in my cart and find out only when I am checking out that it is not even in store and is being shipped from a separate location. I LITERALLY JUST HAD KETCHUP SHIPPED FROM A SEPARATE LOCATION. IT CAME IN ITS OWN BOX. Not only does this not make sense, but it is terrible for the earth. Corporation like this are destroying the planet for no reason. TRY INSTACART
  • Jul 30, 2021

    By C C
    Omg this new combined grocery and shopping app is terrible. I want my grocery app separate please. I don't want to order groceries that take a week to get here. Also when I go to checkout it fails so I have to go use my computer to complete purchases. Frustrating 💀 Not a fan...I thought it was a cool idea until I tried to use it. Total clusterfuk.
  • Beta app failure Jun 7, 2021

    By Lhuz
    Since the new beta app, this has been nothing but frustration. I am a frequent Walmart app user, for shipping purchases, grocery pickup, and in-store services. Things were MUCH better before. In the new app, there is no way to check out just a grocery pickup order or just have an order shipped. I often have things in my Walmart cart either accumulating for my next grocery pickup order or waiting until I have more things to purchase. With the new setup, I can’t place a grocery order without also checking out for everything else or vice versa place a shipping order without checking out my grocery pickup. In addition, once a grocery pickup order was placed I cannot find any way to add items to the order. The app says you can add items, but provides no clear way to do so like the previous version (and I did make sure the items I wanted were available for pickup). I ended up having to switch to the old app version, which has no record of my scheduled pickup, and try to accumulate enough to meet the minimum requirement to place a new order. Honestly, since the beta update this app has been nothing but frustration at every turn. Switching back to the old version isn’t the answer either, because that seems to have a bug that doesn’t let me check in for pickups. Please fix the app!!
  • Walmart app needs A LOT of work Jul 11, 2020

    By J.A.I.Z.
    It is impossible to checkout once you’re ready because it asks you to reserve a time slot for pickup/delivery but then keeps telling you that something's wrong when you try to checkout and pay. Then when you can FINALLY checkout, it tells you to pick a different time because the one you originally chose is no longer available (yeah that’s how long it takes to checkout). Also every time you search something, even if you’ve cleared your search, the previous search product is still in the search bar. Very frustrating way to purchase groceries especially when you are in a rush. I also absolutely hate how you aren’t allowed to change anything in your order after I believe two hours from making the order, especially because sometimes it takes a while to remember what else you need. Lastly, the app should allow you to pick up your groceries at whatever time is convenient for you (like Target and most stores do) rather than giving a time frame and still having to wait to pickup your things because they aren’t ready when you arrive. I mean what’s the point of a time frame if the employees are just going to wait until you pull up to the store to actually start shopping for your order?
  • BRING BACK RECEIPT UPLOAD IN SAVINGS CATCHER Nov 9, 2018

    By Rtiger2
    I have been using the Walmart app, primarily for the use of Savings Catcher, for many years now. While I didn’t always get back tons of money, I always appreciated knowing that I was getting the best deal without shopping around while also being able to save my receipts digitally. I am incredibly disappointed in the recent move to linking receipt uploads ONLY through Walmart pay. I have chosen not to use Walmart Pay for personal and security reasons, not to mention that I also like to pay cash. This move (clearly to force users to use Walmart pay or miss out) disenfranchises so many users! There are many people who don’t feel comfortable using that pay method, or that just need to manually upload for many reasons. I know that you have lost me for sure from your app, and possibly from shopping as often, as receipt uploads to savings catcher made me shop there more often. If I can’t use Savings Catcher without being forced to use Walmart Pay, then this is no different than any other store... no more incentive to shop here. I genuinely want to use Savings Catcher and have the convenience of having receipts saved for me again. Bring manual uploads back and I’ll begin shopping here more frequently again.
  • The change to Savings Catcher has me shopping elsewhere Apr 7, 2019

    By LauraBlackbird
    I’m a disabled stay at home mom to 6 kids, the eldest is grown & lives with her fiancé. My husband had to take over a year off work as I was too disabled to care for the kids, especially the 3 & 5 year olds. Our closest Wal-Mart is a 20 minute drive from our house. My husband & I would both make the drive specifically for Savings Catcher. With such a large family we obviously purchase a lot of food, toiletries, household items, clothes etc. With the change that now requires you to scan the screen at checkout changed a wonderful, customer loyalty benefit into something basically useless. Part of my disability includes memory issues, so I had a difficult time remembering to do it. The cashiers have never once asked about it or reminded me about it. We now frequently shop at a different large chain store and the cashiers ask every single time if we’d like to use our points card. We haven’t shopped at Walmart in months, there’s nothing special about them anymore. Bringing back the ability to get Savings Catcher rewards by simply scanning the receipt would be the only thing that would make me consider shopping there again.
  • Needs to show everything not half the items Feb 22, 2019

    By @zeus
    When you try to find things in the store or scan things that are in the store because you just bought it and you want to buy more but your home not at the store it acts like it can’t find it or it’s not there even though if you go down to the store you can find it but it will show you the item that cost more so if I wanted to preset a few things for walmart and pick it up I wouldn’t be able to because according to the app Walmart don’t carry it but I can go to walmart look right at it and what do you know it’s there plus I can scan it to price check it or order it then and with the same app it then shows that’s it’s at walmart. Plus they needs to make the savings catcher work again since they stop price matching it stop working and if they plan not using it they should get ride of it. Other then that the app works fine as long as your willing to go to the store to look for 90% of what you want even though your looking on the app so you can order it not go wondering around walmart or your trying to buy something for family, Walmart needs to list everything in there store not half of it.
  • New changes results in tons of lost savings Nov 30, 2018

    By Erotichotx3
    This USED to be a great app to get the most out of your money. Submitting a receipt was super easy, and the process took less than 2 minutes. Now, you have to use Walmart pay which I’m sure has caused a ton of people to stop using the app altogether. Along with that, if you receive SNAP benefits, you can’t add your EBT card as a method of payment. Clearly the people using snap benefits needs the rewards/savings just as most if not more to maximize purchases. I had a lot of fun using this app before they switched it but unfortunately I do not feel comfortable linking my debit cards to pay at checkout, and I have to primarily rely on SNAP benefits at the time being to provide food for my family. I really hope Walmart steps up because that is discrimination towards people in poverty and members of the lower working class. Shame on them. A simply solution would be any savings rewarded from a purchase using EBT can only be redeemed for food items. Surely with the money Walmart makes they can afford to upgrade the platform to allow such purchases via this app. I’ll check back in a few months to see if they’ve worked this muck out. Disappointed!
  • img Community

    July Update is HORRIBLE!! Jul 26, 2021

    By Melanie Armstrong
    HORRIBLE! It is frustrating to try to do your groceries. Heaven forbid you shop Walmart.com & have things sitting in your cart, NOW it's in your groceries cart! If you put something in like Capri Sun and it's not available in store, they put it to shipping it to you! A$2.50 item shipped for $5.99! THEN the fact the items ARE AVAILABLE in my store but I can't curbside pick up? FORGET IT WALMART.. it should get easier not harder. You had ALL my business for groceries & more for 16mths, I'm done!
  • Jul 29, 2021

    By Luke Wilson
    the latest update has some positives (it actually respond quickly) but completely fails when it comes to the grocery shopping experience. They've thrown all items (online and grocery pickup) into the same search results, so you end up with most of your order ready for pickup tomorrow, but have a box of cereal, toilet paper, and a tube of toothpaste being shipped to you because you failed to notice that they are coming from a third party seller, not your local store.
  • Jul 29, 2021

    By K Adams
    Awful since the update! I can't seem to put items in my cart for grocery pickup. I tried to add a case of Sprite to my order but it wants to charge over $40 for one! I hate that you have to tell the app each time the that you want grocery pickup then you have to double check to ensure they aren't trying to mail you spaghetti sauce. So frustrating!!! Please, I'm begging you to revamp the whole app or go back to the way it was.
  • Jul 29, 2021

    By Jessica Peterson
    App is horrible since the latest update. Like others stated, you can't check product availability at local stores. It took me a while to figure out how to brows by department. I can't even figure out how to set my store. I bases it off my address city, but that's not my closest walmart. (I live in the country, right on the boarder of 2 cities) It also feels like they're really pushing walmart+ now.
  • Jul 28, 2021

    By Brooke Garland
    THIS UPDATE IS TERRIBLE! When I try to add anything to my cart I literally have to click on pickup or delivery on every single item instead of just adding to cart. Otherwise I'll have separate items be available for pickup, delivery or shipping instead if getting it all in one haul. Absolutely annoying and tedious. Please go back to how it was before. Nothing was wrong with it. Due to how annoying it is now I would rather use the Kroger app. Way to go Walmart.
  • Jul 29, 2021

    By samantha warren
    What happened to the old app!!!? The new one you can't find anything you need. I add stuff to the cart for a same day grocery delivery and some of it says it won't be here for several days. The prices on most stuff have increased in ridiculous amounts. The same 40 pack of water bottles I get for $3.98 are now $10. there is no other options either. I will be cancelling my grocery Walmart + membership now. The app doesn't work. 👎
  • Jul 29, 2021

    By C Berry
    The new update is AWFUL. I used the old version several times a week and it was smooth and easy to use. This new one updated in July 2021 is absolutely ridiculous. You can't choose shipping as it tries to make you do in-store pickup or delivery from store on every item. You have to resort the top options on every item and it's trying to randomly ship groceries. Now I can't even get past checkout. They need to revert back to what they had or they're going to lose a lot of online business.
  • Jul 28, 2021

    By Danielle Larsen
    The July update is absolutely horrible! I despise using the app now. It used to be so easy. I like that grocery and general merchandise were separate. Now it is so complicated to do a grocery order! Tries to send me items I want to pick up, the the app says are in stock (at my store). It's absolutely ridiculous that I have to select the in store option for EVERYTHING I want to do as pickup. Fix this or I will shop with a different store.
  • Jul 29, 2021

    By Kat Wood
    I'd give this no stars if I could. The app has always been buggy and not very user friendly, but ever since you combined the interface, the app is pure garbage. I've had to update twice in 3 days, it lags, freezes, and gives ne error messages all the time. Take lessons from HEB on how to make a straightforward, user friendly app, and fix this ridiculous garbage app so it works for your customers.
  • Jul 29, 2021

    By Crystal Willis'Diviney
    I use to love this app but now that it's changed drastically I don't care for it at all. I'm about sick of receiving groceries through the mail. Those type of items use to be kept separate for things able to be delivered that day. Now there are so many extra steps to locating a "mayo" that's able to deliver "today". Mayonnaise through the mail is NOT ok. Walmart needs to GO BACK TO THE OLD APP SETUP!!!! UPDATE: with this new layout, you are charged additional delivery $ for adding to your order

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