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Walmart Shopping & Grocery

Walmart Shopping & Grocery

Walmart

Easy shopping, plus grocery delivery or pickup.

4.7 Ratings 2M+ Reviews 50M+ Downloads

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Ratings & Reviews

4.7
1.9M+ Ratings
  1. 5
    80+%
  2. 4
    12+%
  3. 3
    4+%
  4. 2
    1+%
  5. 1
    3+%
Write a Review
  • Apr 6, 2021

    By Calvin Thomas
    I absolutely love the pickup option. it's convenient and saves time in so many other areas. a few things that would improve the process is 1. using less bags. sometimes I'm receiving one product for a bag. 2. please check the fruits and vegetables. nobody wants to eat bruised fruits and vegetables. 3. personally I prefer not to have fruit in the same box as my soap pads for example. I think Walmart tries as best to improve the pickup process on regular basis. thank you
    more
  • Walmart review Mar 25, 2021

    By halesmom96
    I love the Walmart app. I don’t like it that they use third party vendors for certain products and those products are double the cost of buying them from the store or any other office supply store. I also think it’s strange that they are recently constantly sold out in the stores, but that third party vendor has them for double the cost. Makes me wonder if the vendor is getting a deal, buying them up from the stores and doubled the price. These have recently became popular items. The only other thing with the app is their online grocery delivery isn’t up to speed with competitors. The competitors have your shoppers communicate with them as they shop. That way if they are out of something, and find something better, they instantly give you the option rather than not getting a substitute or getting a substitute that is completely wrong. I would like to see them bring that up to what the competitors offer. Plus I have had two deliveries just not show and had to contact Walmart through the chat for delivery and then been disconnected from chats. Other than that I love the convenience and I hope they continue to do delivery and bring the process up to what their competitors offer.
    more
  • Apr 6, 2021

    By Charles J Nemitz
    I have taken advantage of this app a few times each month for over a year now. I love it. It is convenient and simple. I can pay a per delivery fee which is 7.95 or 9.95 depending on the time slot, or i can purchase a year for a flat fee. The main positive is it keeps me out of the hustle and drama Walmart stores regularly have. I pick what i want. I pay the same price as in store. Sure, they are out of items at times but its online ordering. It happens. I appreciate walmart for this service.
    more
  • App is great but needs some improvements Aug 20, 2020

    By nonotothenono
    I think the app is great, but as with all things, there’s always room for improvement. It would be really nice if you could look at the grocery pickup substitutions and opt out of whichever ones you don’t like before you even get to the store. Since I can’t do that beforehand, it forces you to talk face-to-face to the worker to identify what you don’t want, then they have to spend their time on their scanner and in your trunk digging through your groceries to try to find what you don’t want. It wastes everyone’s time, plus this is just further exposure during an activity that’s supposed to be darn near contactless. This applies to the site as well, both of these things could be better. Also, sometimes when I search for something, it’ll bring up only certain options but when I select one and then look at “similar items,” it’ll show me more options of what I actually want. For example, if I look for “Kiwi protector spray” to find Kiwi protector spray for a tent, the single thing that comes up is Kiwi Camp Dry Performance Fabric Protector Spray (which is not exactly what I want). But then when I select it and look in “similar items,” the thing I actually want (Kiwi Camp Dry Heavy Duty Water Repellant) suddenly shows up... maybe my keywords aren’t the best, but I feel like it’s not too far off base, especially if I put Kiwi and spray.
    more
  • Savings Catcher- it works!!! Aug 11, 2018

    By the good RN
    I have been using savings catcher for a year now, been working to catch Walmart NOT giving me deals that I know other stores offer. Nope! Walmart ALWAYS give me those deals, they never ever miss! One time I thought they did but I found out I was wrong. The other store had gone up on their price and it was I that was not aware... If you shop at Walmart you’d better download the Walmart app, use savings catcher, and stop playing around! I’ve already saved $65 so far without even trying, just buying my same ordinary groceries that I normally buy, not doing ANYTHING different. I don’t have time for coupons and price checking and stuff. Wayyy too busy for that! So, after I check out I get into my car, open the app real quick, scan my receipt real quick, then go home. Two days later I check the app and see the savings building up. Just that easy! Once I get to $100 I’ll redeem it for something. And it’s fun, the kids love watching it build up, too!.. You all better get this little extra money, we all deserve a break so why not? 😉
    more
  • Apr 7, 2021

    By Brianna E
    The pick up part of this app is SO frustrating. It's worse than going to the store to actually get groceries! I will tap an item to add to my cart and it won't respond. I've added items to my cart only for them to disapeer and I have had a full cart before only to come back to place my order and it be completely empty and I had to start over (this has happened three times!) I love the convenience of being able to do grocery pickup with COVID and having a toddler but the app is stressful!!!
    more
  • Gonna stick with Target Apr 23, 2020

    By Gaspatchosoup
    As soon as I get my 2 items that I have coming that won’t come on time I will be deleting the app and never going to Walmart or using this service again. So canceled the items I had in order and went to the target app and bought them there. Within 2 hours they get shipped and didn’t pay anything extra shipping. So just checked on the status of an order that told me it was shipped and I was told I would get it 4/27 end of day and now fedex is telling me 5/2 end of day. It’s just sitting at fedex. I understand all the craziness that’s going on right now but don’t tell me I’m going to get something a date and then it’s 5 days later. Will be canceling all the orders that haven’t shipped today and placing them with target. Came to this app cause some of the stuff I wanted to get off Target you had to pay so much to get it but I have placed a few orders and still waiting for stuff to ship and I have about 3 days before I have to get it. Was going to cancel my orders but you get apps like this where you can’t do it all in the app it makes you go elsewhere to get some stuff done. Let me cancel an order in the app not have to go to the website and sign in and do it there. The link in the emails to track an order you would think would take you to the app but no it takes you to the website and again you have to sign in. I don’t always have my passwords next to me and don’t use the same one for every account I have. Just like the company the app is below par.
    more
  • Apr 7, 2021

    By molfo
    This app used to have a feature where you could type in an item and it would tell you exactly what aisle number it was. For some reason, they decided to do away with this insanely efficient time saver. I just wandered around my local Walmart for 45 minutes searching for an item. I asked 4 employees in that time and no one could tell me where it was at. Because Walmart did away with that helpful feature, what would've been a 10 minute shopping trip turned into almost an hour. Thanks Walmart!!!
    more
  • Items are not guaranteed through pick up Mar 16, 2021

    By Jélé
    Well since no stars wasn’t an option I’m giving them ONE. For starters, I ordered AirPod pros through the app the day before and was sent a confirmation email stating my order would be ready for the next day after 12pm. I went into store after 12pm and did a little shopping before heading to the pick up area. When I got there I was told the order wasn’t ready although they had them in stock, Walmart online wouldn’t release the order and there was nothing the store could for me. So I called the online office was told the order was canceled due to miss communication of the order number between the store and the online store. Spoke with a representative regarding the issue and he apologized for the inconvenience and also gave me a $20 discount for the item, the order was placed at a Walmart in the next town over which was fine because it’s only 20mins away from my home. Got my order confirmation around 2:30pm and it stated the item would be ready by 8pm, I checked my email again to see if it was ready only to see that my order was canceled again due to the item no longer being in stock at 7:35pm. I called the online office again and was told by the representative that items are not guaranteed for pick up at local Walmart’s. Never again will I spend another dime with them, I’ve had a total of $422 removed from account within a day for the same item. Very dissatisfied and disappointed 0/10 would NOT recommend the app to ANYONE
    more
  • Apr 7, 2021

    By Darcie Bixler
    Pick up works fine. Walmart online does not. I shop for my items & make sure they are all in stock. When I go to check out,everything is out of stock everytime. If I sign into my account on the browser everything is out of stock. If I call one of your customer care & they order for me,everything is out of stock. I have to use another phone in incognito mode as a guest in order to buy my online items. This feels very purposefully done being as nobody else seems to have this problem.
    more
  1. Browse tons of items you can get shipped directly to you! From paper towels to PlayStations, find everything you want and more
  2. Fill your prescriptions with absolute ease! No matter what medicine you need, get it fast
  3. Walmart Pay lets you pay your bill from your mobile device so you don't even have to bring your wallet

Reviewed by Katelyn on July 11, 2018

  • Walmart review Mar 25, 2021

    By halesmom96
    I love the Walmart app. I don’t like it that they use third party vendors for certain products and those products are double the cost of buying them from the store or any other office supply store. I also think it’s strange that they are recently constantly sold out in the stores, but that third party vendor has them for double the cost. Makes me wonder if the vendor is getting a deal, buying them up from the stores and doubled the price. These have recently became popular items. The only other thing with the app is their online grocery delivery isn’t up to speed with competitors. The competitors have your shoppers communicate with them as they shop. That way if they are out of something, and find something better, they instantly give you the option rather than not getting a substitute or getting a substitute that is completely wrong. I would like to see them bring that up to what the competitors offer. Plus I have had two deliveries just not show and had to contact Walmart through the chat for delivery and then been disconnected from chats. Other than that I love the convenience and I hope they continue to do delivery and bring the process up to what their competitors offer.
    more
  • Apr 6, 2021

    By Charles J Nemitz
    I have taken advantage of this app a few times each month for over a year now. I love it. It is convenient and simple. I can pay a per delivery fee which is 7.95 or 9.95 depending on the time slot, or i can purchase a year for a flat fee. The main positive is it keeps me out of the hustle and drama Walmart stores regularly have. I pick what i want. I pay the same price as in store. Sure, they are out of items at times but its online ordering. It happens. I appreciate walmart for this service.
    more
  • Savings Catcher- it works!!! Aug 11, 2018

    By the good RN
    I have been using savings catcher for a year now, been working to catch Walmart NOT giving me deals that I know other stores offer. Nope! Walmart ALWAYS give me those deals, they never ever miss! One time I thought they did but I found out I was wrong. The other store had gone up on their price and it was I that was not aware... If you shop at Walmart you’d better download the Walmart app, use savings catcher, and stop playing around! I’ve already saved $65 so far without even trying, just buying my same ordinary groceries that I normally buy, not doing ANYTHING different. I don’t have time for coupons and price checking and stuff. Wayyy too busy for that! So, after I check out I get into my car, open the app real quick, scan my receipt real quick, then go home. Two days later I check the app and see the savings building up. Just that easy! Once I get to $100 I’ll redeem it for something. And it’s fun, the kids love watching it build up, too!.. You all better get this little extra money, we all deserve a break so why not? 😉
    more
  • Apr 7, 2021

    By Jardin Verde Claire
    I'm pleasantly surprised at how accurate all my orders have been. Walmart sends notifications if a substitution has to be made and I get to approve it or not. This has been so convenient. Once I arrive for pick up, I only wait a short time. The employees loading the car are always super polite and friendly. I started using this service during the pandemic because I didnt want to walk around Walmart for an hour wearing a mask, I will keep using it because it works so well.
    more
  • Apr 7, 2021

    By Dawn Killpack
    I've been using the Walmart app since before the pandemic... and, even more, because of the convenience, than I'd imagined!! The monthly fee pays for itself, due to my ability to get groceries delivered... and I've saved a lot on DIY projects, clothing, automotive items, pet supplies, furniture, and so much more!
    more
  • Apr 6, 2021

    By Calvin Thomas
    I absolutely love the pickup option. it's convenient and saves time in so many other areas. a few things that would improve the process is 1. using less bags. sometimes I'm receiving one product for a bag. 2. please check the fruits and vegetables. nobody wants to eat bruised fruits and vegetables. 3. personally I prefer not to have fruit in the same box as my soap pads for example. I think Walmart tries as best to improve the pickup process on regular basis. thank you
    more
  • Too many bags/app glitches Mar 5, 2021

    By Mathcat60
    I ordered 18 items and got 17 plastic bags. When I called customer service I was told that every time I place my order I can call customer service and they will contact the store and tell them that I don’t want so many bags. What kind of solution is that? I was told that was an easy way to handle it. What is easy about calling customer service? Why can’t there be an easier way to note not wanting so many plastic bags through the app? Why is Walmart so against conservation and the environment? Publix actually thanks customers when they bring their own bags. I have been getting my groceries delivered for months and I am overrun with plastic bags. I also have encountered two major glitches over the last four months. The first was that I couldn’t place an delivery order but I could place an express delivery. That took a month to resolve and customer service never notified me that the problem was fixed. Now for the last two weeks when I try to check out, I get a pop up that says I need a minimum order of $35 even though my order is over $35. Customer service is absolutely no help...use another browser, another device or do some troubleshooting. I found a way to get around it, but what an aggravation. I don’t plan on renewing this service.
    more
  • Checking out online is always an issue! Jul 20, 2020

    By ANeugent
    I’d gladly give this 5-stars and I’ll gladly come back and do so once this issue is resolved. Like many others are mentioning, at check out for Walmart grocery I keep getting the ‘something went wrong’ error message. I spend a lot of time manually searching every grocery item I need for my household, and I do appreciate that your app recognizes many as favorites- that feature makes things much smoother! This checking out issue however is beyond frustrating. It’s been going on for months. I updated the app and it worked no problem about a month ago. I just updated again tonight when I was running into the issue at checkout again. Updated, rebooted the phone and signed back into the app. I had to re-reserve my pick up time. I’m still getting this message! Other than that, I do love the convenience, your prices on grocery items are fair and most of your employees who bring the items and load them to your vehicle have been super friendly. I have a high risk family member so this service is beneficial to us, so it makes the checking out process even more stressful than it needs to be! Please fix this, I’ll come back and give it 5 stars!
    more
  • I love Walmart... But Jul 13, 2020

    By melly7865
    I absolutely love Walmart, I really do feel like they go beyond for their customers as a company especially in these hard times. I especially appreciate the drive-up grocery pick up and I SUPER appreciate when they added ebt as an optional payment method. The only problem is when using the ebt card on the app I get so many error messages saying “sorry something went wrong, try later”. When the grocery section was on its own app (orange one) this was never a problem. It also seemed to be fixed a few weeks ago because that error message stopped popping up and payment would go through first try. But all of a sudden again it’s not working. Before it worked but after trying 10+ times. Unfortunately starting yesterday it has not worked at all for me. Tried so many times. Decided to go to store but it was extremely packed and I have 3 small children so decided not to go in. Was going to do frys but they have no open slots for tomorrow. Tried Walmart again and still not working. Please fix! This momma really needs it. A suggestion is have the option to pay at the store with ebt card like before if having technical problems in app.
    more
  • Use all the time, app can only be as good as employees Nov 4, 2020

    By Burly636
    App is great and as disabled person, I have groceries delivered weekly. When delivery drivers don’t show up to store for pick ups, which happens, I realize that. Walmart does not let us know. Happened a couple times and called store numerous times those days to try to find out where or if delivery will happen. They don’t even bother to inform us. I hate calling Walmart it is like pulling teeth. That is very poor service on stores part. They say they have no control over the company that has the drivers. Bull, I am so tired of hearing that, they hired the company so stop passing the buck Walmart. Almost lost a 1500 dollar a month customers in a household with three adults that shop at walmart. My son signed up for free trial on delivery and his very first delivery never happened. Had to pick it up at 7:30 at night. He is not impressed and is canceling his trial. The app is good, butWalmart associates need to be more customer friendly. App and walmart go together. WHAT HAPPENED TO CUSTOMER SERVICE, EVERYWHERE ? It hardly exists anymore. If Walmart customer service was as good as this app, it would be great. Drivers are a plus
    more
  • App is great but needs some improvements Aug 20, 2020

    By nonotothenono
    I think the app is great, but as with all things, there’s always room for improvement. It would be really nice if you could look at the grocery pickup substitutions and opt out of whichever ones you don’t like before you even get to the store. Since I can’t do that beforehand, it forces you to talk face-to-face to the worker to identify what you don’t want, then they have to spend their time on their scanner and in your trunk digging through your groceries to try to find what you don’t want. It wastes everyone’s time, plus this is just further exposure during an activity that’s supposed to be darn near contactless. This applies to the site as well, both of these things could be better. Also, sometimes when I search for something, it’ll bring up only certain options but when I select one and then look at “similar items,” it’ll show me more options of what I actually want. For example, if I look for “Kiwi protector spray” to find Kiwi protector spray for a tent, the single thing that comes up is Kiwi Camp Dry Performance Fabric Protector Spray (which is not exactly what I want). But then when I select it and look in “similar items,” the thing I actually want (Kiwi Camp Dry Heavy Duty Water Repellant) suddenly shows up... maybe my keywords aren’t the best, but I feel like it’s not too far off base, especially if I put Kiwi and spray.
    more
  • Apr 6, 2021

    By Jimmy Willis
    I like using this app since I am disabled and fail to have a vehicle. There a few things that I fail to like about this app but, the most important one is sometimes, my order gets delivered with a few of the items missing because the store failed to have enough supply, yet had enough when I made the order. Hopefully soon, Walmart will find a way to keep this app as well as their supplies in proper alignment so that when I make an order, everything gets delivered!
    more
  • Apr 7, 2021

    By Randy Hitt
    I actually like shopping at Walmart and buy mostly everything I need there, except clothes, shoes or any specialty items I may get they don't carry. Prices are great, variety of choices and generic brands for super cheap are awesome and they're everywhere so convenience is unmatched. The one real flaw, that is almost universal, at any location I've been too and needed to use for any reason, is there customer service! There's not enough space here to go into detail, but it's really, really bad!!!
    more
  • Don’t fall for “2 day shipping” or savings catcher Dec 12, 2018

    By Bossbakken
    Loved this app and Walmart. But a couple of the main things I liked have actually changed for the worse. First is the savings catcher. I’ve been using it for years. Matches the sale prices at other stores and puts them on a digital Walmart card for you. You used to be able to scan your receipt. But now they will only do it if you used Walmart pay and paid through the app. And Walmart pay has its own issues. First it’s slow and customers behind me in line tend to think I’m just playing on my phone. Even some of the cashiers don’t seem to understand. And sometimes I want cash back which doesn’t seem to be an option on Walmart pay. Next is their 2 day shipping. Things used to show up in the promised 2 days. But the last two things I’ve ordered have taken 4 days on one and 2 weeks on another. They are only counting actual transit time. NOT processing time! It’s not 2 day until Fed Ex actually receives it from Walmart. And both my items were sold shipped by Walmart. And both said 2 day shipping. And both promised a delivery date in 2 days before I hit the pay button. Then magically the date changes to four days or beyond. Keep that in mind for gifts. If it’s gonna take a week or so that’s fine. Just be upfront about it.
    more
  • Apr 5, 2021

    By y m
    I used the app for groceries and I have never had a problem before, but for the first time I did a search for a hiking backpack and the app have two different prices, one regular and the other cheaper. In resume the employee told me they cannot gave me the cheaper price because that its a glitch from the app. I'm sure I won't be the only customer irritated if I drove to get something I need and they come with that explanation. Definitely should put a disclaimer about prices and the glitch
    more
  • Apr 7, 2021

    By Brianna E
    The pick up part of this app is SO frustrating. It's worse than going to the store to actually get groceries! I will tap an item to add to my cart and it won't respond. I've added items to my cart only for them to disapeer and I have had a full cart before only to come back to place my order and it be completely empty and I had to start over (this has happened three times!) I love the convenience of being able to do grocery pickup with COVID and having a toddler but the app is stressful!!!
    more
  • Apr 7, 2021

    By Garrett Cantrell
    The app is slow and kludgey. This is not a review of what I think the walmart+ service is (which I think is great). I wish this app were split into two to five different, focused apps to make what I want to get to a better experience. Walmart online, walmart delivery, walmart pay, and walmart in-store assistant at least should be their own separate apps in my opinion. I really think this app could be so much more, but it gets the job done.
    more
  • Apr 5, 2021

    By Cassey Bullock
    Would like to be able to type in my own substitution preferences. I also would like to be able to use paper coupons when I do grocery pickup. Dillons does all of this. Why is it so hard for Walmart to apply the same practices? Lastly, I feel like they have their employees pick the worst looking item off the shelf. I always get damaged items and bad looking produce.
    more
  • Walmart app needs A LOT of work Jul 11, 2020

    By J.A.I.Z.
    It is impossible to checkout once you’re ready because it asks you to reserve a time slot for pickup/delivery but then keeps telling you that something's wrong when you try to checkout and pay. Then when you can FINALLY checkout, it tells you to pick a different time because the one you originally chose is no longer available (yeah that’s how long it takes to checkout). Also every time you search something, even if you’ve cleared your search, the previous search product is still in the search bar. Very frustrating way to purchase groceries especially when you are in a rush. I also absolutely hate how you aren’t allowed to change anything in your order after I believe two hours from making the order, especially because sometimes it takes a while to remember what else you need. Lastly, the app should allow you to pick up your groceries at whatever time is convenient for you (like Target and most stores do) rather than giving a time frame and still having to wait to pickup your things because they aren’t ready when you arrive. I mean what’s the point of a time frame if the employees are just going to wait until you pull up to the store to actually start shopping for your order?
    more
  • BRING BACK RECEIPT UPLOAD IN SAVINGS CATCHER Nov 9, 2018

    By Rtiger2
    I have been using the Walmart app, primarily for the use of Savings Catcher, for many years now. While I didn’t always get back tons of money, I always appreciated knowing that I was getting the best deal without shopping around while also being able to save my receipts digitally. I am incredibly disappointed in the recent move to linking receipt uploads ONLY through Walmart pay. I have chosen not to use Walmart Pay for personal and security reasons, not to mention that I also like to pay cash. This move (clearly to force users to use Walmart pay or miss out) disenfranchises so many users! There are many people who don’t feel comfortable using that pay method, or that just need to manually upload for many reasons. I know that you have lost me for sure from your app, and possibly from shopping as often, as receipt uploads to savings catcher made me shop there more often. If I can’t use Savings Catcher without being forced to use Walmart Pay, then this is no different than any other store... no more incentive to shop here. I genuinely want to use Savings Catcher and have the convenience of having receipts saved for me again. Bring manual uploads back and I’ll begin shopping here more frequently again.
    more
  • Gonna stick with Target Apr 23, 2020

    By Gaspatchosoup
    As soon as I get my 2 items that I have coming that won’t come on time I will be deleting the app and never going to Walmart or using this service again. So canceled the items I had in order and went to the target app and bought them there. Within 2 hours they get shipped and didn’t pay anything extra shipping. So just checked on the status of an order that told me it was shipped and I was told I would get it 4/27 end of day and now fedex is telling me 5/2 end of day. It’s just sitting at fedex. I understand all the craziness that’s going on right now but don’t tell me I’m going to get something a date and then it’s 5 days later. Will be canceling all the orders that haven’t shipped today and placing them with target. Came to this app cause some of the stuff I wanted to get off Target you had to pay so much to get it but I have placed a few orders and still waiting for stuff to ship and I have about 3 days before I have to get it. Was going to cancel my orders but you get apps like this where you can’t do it all in the app it makes you go elsewhere to get some stuff done. Let me cancel an order in the app not have to go to the website and sign in and do it there. The link in the emails to track an order you would think would take you to the app but no it takes you to the website and again you have to sign in. I don’t always have my passwords next to me and don’t use the same one for every account I have. Just like the company the app is below par.
    more
  • Apr 7, 2021

    By molfo
    This app used to have a feature where you could type in an item and it would tell you exactly what aisle number it was. For some reason, they decided to do away with this insanely efficient time saver. I just wandered around my local Walmart for 45 minutes searching for an item. I asked 4 employees in that time and no one could tell me where it was at. Because Walmart did away with that helpful feature, what would've been a 10 minute shopping trip turned into almost an hour. Thanks Walmart!!!
    more
  • Items are not guaranteed through pick up Mar 16, 2021

    By Jélé
    Well since no stars wasn’t an option I’m giving them ONE. For starters, I ordered AirPod pros through the app the day before and was sent a confirmation email stating my order would be ready for the next day after 12pm. I went into store after 12pm and did a little shopping before heading to the pick up area. When I got there I was told the order wasn’t ready although they had them in stock, Walmart online wouldn’t release the order and there was nothing the store could for me. So I called the online office was told the order was canceled due to miss communication of the order number between the store and the online store. Spoke with a representative regarding the issue and he apologized for the inconvenience and also gave me a $20 discount for the item, the order was placed at a Walmart in the next town over which was fine because it’s only 20mins away from my home. Got my order confirmation around 2:30pm and it stated the item would be ready by 8pm, I checked my email again to see if it was ready only to see that my order was canceled again due to the item no longer being in stock at 7:35pm. I called the online office again and was told by the representative that items are not guaranteed for pick up at local Walmart’s. Never again will I spend another dime with them, I’ve had a total of $422 removed from account within a day for the same item. Very dissatisfied and disappointed 0/10 would NOT recommend the app to ANYONE
    more
  • Apr 7, 2021

    By Darcie Bixler
    Pick up works fine. Walmart online does not. I shop for my items & make sure they are all in stock. When I go to check out,everything is out of stock everytime. If I sign into my account on the browser everything is out of stock. If I call one of your customer care & they order for me,everything is out of stock. I have to use another phone in incognito mode as a guest in order to buy my online items. This feels very purposefully done being as nobody else seems to have this problem.
    more
  • Pharmacy Mobile Express Difficult to Use Jan 21, 2021

    By Unhappy with Mobile Express!
    We have had issues for almost two years trying to use Walmart’s Pharmacy Mobile Express... Works sporadically. Pharmacy cannot help. Customer resolution cannot help. Hate using it! 1. Why only two choices? Curbside pickup or Pick up in store. What about drive thru? Our store has a pharmacy drive thru. We do not want to come into the store because of Covid. But if we choose curbside, we have no access to Mobile Express. Finally figured out that we had to use pick up in store for drive thru service. Who knew? 2. Regularly, we successfully complete Mobile Express check out in the app only to get to the drive thru and the pharmacy shows no record of the transaction. Sometimes I can’t get the Mobile Express option at all. Each visit is a different issue. 3. I do all Rx ordering and tracking on the app. My husband’s prescriptions are managed by me, except we have no way to do Mobile Express for him. He has no access to that option, nor do I! These issues are clearly and continually frustrating, and Walmart customer resolution has no answers... I have contacted them repeatedly. They suggested I write this review as my only option to be heard. We are required to use the Walmart pharmacy, because it is the preferred pharmacy for our drug plan. Otherwise, we would be gone to a different pharmacy a year ago. Why does Walmart put out such a poorly designed app? Lousy! Fix it!
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