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Vrbo Vacation Rentals

Vrbo Vacation Rentals

Vrbo

Find the perfect vacation rental. Search from over 2 million properties.

4.8 Ratings 581K+ Reviews 1M+ Downloads
Featured on Best 10 Vacation Rental Booking Apps

About Vrbo Vacation Rentals

Find the perfect vacation rental. Search from over 2 million properties.
see more about Vrbo Vacation Rentals

Ratings & Reviews

4.8
580.5K+ Ratings
  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Cool Features Sep 13, 2019

    By afwife817
    So I am writing my review on the app and my experience while staying at our Vrbo cabin! Our family decided to stay a couple nights in a charming cabin just outside of Chattanooga, Tennessee. We booked through the app and it seemed really easy to make all the arrangements. The owner of the property was quick to respond via email about some questions my husband had and send the information we needed to unlock the door to get in! I would say it’s pretty cool that you can make these kind of reservations through an app on your phone! So neat! We get to our cabin, park, get our two little kids out of the car and head inside our cabin! Get inside and find that the place hadn’t been cleaned from the last guests who had stayed there......We were in awhhh....So we tried to reach out to the property owner ASAP and let her know that the place was not ready for new guests! We waited a short time and still no reply. So we decided to contact Vrbo instead. They were very nice about it. They reached out to the property owner who then contacted us shortly after. Long story short, the property owner refunded our two night stay. We still had to pay taxes on that and was charged a cleaning deposit still of $100. Anyways. Vrbo doesn’t take financial responsibility for refunds etc. Its not their fault at all this happened. Anyways.
    more
  • Sep 16, 2020

    By CarrtelMusik
    I really appreciate the user friendly experience i have things that had been dropped on my record and have been an outstanding, economic driven citizen for awhile now. i noticed air bnb does not seperate arrest record from actual criminal history convictions and has tooken money from me then closed my account saying i couldn't use them. COULDNT GET OVER $1K MONEY FROM AIRBNB FOR 1 MONTH. UNINTENTIONALLY GIVING THEM LOANS. VRBO has exceeded its expectations by preapproval and REAL CSRS!!! ❤
    more
  • REFUNDS NOT ALWAYS PROMISED Jan 10, 2020

    By Charlie He.
    If I could zero stars I would. I Booked a property through VRBO and had to cancel because it was not the right property for us. Before canceling I looked into VRBO’s return policy. I cancelled my booking 2 days before the full refund deadline passed. We are now on the 13th business day since I’ve cancelled, and i have not received 1 penny from this company. We’ve called numerous times and the responses we get are flat out ridiculous. All they tell us is “Keep checking your bank account” or “your refund is pending for some reason” nobody that I talk to can tell me why or put me on the phone with someone that can help me. To make matters worse I am taking my family on vacation in 2 weeks and I really need this money. We all know how expensive it gets when you travel with a family. This experience with this company has been a HUGE inconvenience, and has already RUINED our chance of doing things on vacation that we had been planning on doing for quite some time now. I am beyond disappointed in this company for treating its customers like this. I for one will be thinking twice before booking with VRBO in the future.
    more
  • VRBO Mar 31, 2020

    By kaiana77
    I love VRBO, I’m such uncertain times like the world is going through right now with the Coronavirus so many things are unclear and not reliable so it is a great comfort that VRBO is what it has always been. A sure thing, a safe, easy, secure website allowing so many displaced people to find shelter a home or room to be safe and warm. Where u can cook your own meals, warm up by a fire. Bring your loved ones together to be with each other as well as provide income to family and home owners that is so needed right now due to the current job market. Everywhere people are getting laid off and businesses are closing but I can say with confidence that VRBO is up and running and provide safe 24 customer care and knowledgeable People who are there to help everyone and go the extra mile to help with bookings and cancellations in case u are not able to make your trip to your vacation rental. In my case I’m not able to go home or travel because the state I’m in is on lockdown and VRBO and home owner carylon in Eugene Oregon are the best and have my sincere appreciation and warmest regards Mahalo Nui Loa L.K.U
    more
  • Sep 5, 2020

    By Jim McLaughlin
    Sucks (!!!) with large contact lists. Wow. So bad. Can't add friends without going to a browser.
    more
  • Sep 2, 2020

    By samantha kristophel
    I loved this app and got a few rentals through them. I updated my app and now when i filter the price it doesnt work. I can put in $0 - $200/night and it shows me places that are any price. So thats not helpful at all. Fee's are also getting out of control.
    more
  • Sep 7, 2020

    By Julian Taylor
    I can't select the dates I want on the calendar. The check in date can be selected but not the check out date. Basic functions not working properly... get it together....
    more
  • Sep 10, 2020

    By Chelli Haymon
    I'm extremely unhappy that the option to search for a king bed is gone. It was the reason for me using Home Away instead of Air Bnb!
    more
  • Unacceptable customer service experiences Oct 8, 2018

    By jtr03c
    The app is okay at finding rentals. However, my first experience with VRBO was so terrible that it will certainly be my last unless they improve their customer service support and fix their cancellation policies to protect renters who get ignored by the rental owner/manager. We unfortunately got a rental that was manage by someone who did not respond for days. I VRBO directly first through the website online chat support, which seemed to be positive, but then I was told to call the corporate customer service hotline number to speak with an agent to “escalate” my grievance about the lack of communication from the rental owner/manager. Because of the lack of contact from the manager and a negative review on the property I was confused about how to proceed and whether or not this rental was legit or a scam. I requested to cancel, and the manager finally responded by cancelling the rental and keeping the $1,700+ for 4 nights. So now we are out $1,700+ and have no rental! The agent from VRBO kept referencing policies and sounded cold and unable to make any changes or even partial refunds. At times, the agent could barely be understood. The customer service was abysmal at best. Apparently, VRBO does not do a good job at quality control and keeping property owners/managers in check to ensure customer satisfaction and good communication.
    more
  • Bad Service Aug 8, 2020

    By Marisela2020
    I booked a room with this company. My card was charge twice. I immediately file a report about a duplicated transaction. I was told the refund will take three weeks because of COVID. I was already disappointed, but I understood COVID makes everything more difficult. I waited the three weeks and decided to called. I was told they need to call the hotel to confirm my transactions. I kept going back and forth between this app and the hotel for two weeks with no answers and no refund. After the 5th week I was told Vrbo will not be responsible for the refund because it was Expedia who was in charge. I never made no deal with Expedia, but I was stock with them. Once again, I spent hours calling and asking for answers every call was at least 1- 2 hours with no answers. At the end this company blame the hotel and they blame Expedia. The hotel blame Expedia and Expedia blame the hotel. Bottom line I am still stuck with out a refund and no one wanting to take responsibility for the transaction. This is the first and last time I would ever use this app. Their customer service is horrible and I wasted at least 20 hours trying to fix something that it was not even my fault. Bottom line I paid twice for my same room. Saving a little money cost me twice as much the money I was planning to spent. This is so disappointing 😒.
    more
  1. Don’t deal with impersonal management companies! Communicate directly with homeowners and take out the middleman
  2. Freehand Drawing feature lets you search only the locations you want, so you can find the perfect rental home for you
  3. The Favorite Feature saves the houses you like best so you can share them with others or book at a later date

Reviewed by Laura S on December 17, 2017

  • Sep 16, 2020

    By CarrtelMusik
    I really appreciate the user friendly experience i have things that had been dropped on my record and have been an outstanding, economic driven citizen for awhile now. i noticed air bnb does not seperate arrest record from actual criminal history convictions and has tooken money from me then closed my account saying i couldn't use them. COULDNT GET OVER $1K MONEY FROM AIRBNB FOR 1 MONTH. UNINTENTIONALLY GIVING THEM LOANS. VRBO has exceeded its expectations by preapproval and REAL CSRS!!! ❤
    more
  • REFUNDS NOT ALWAYS PROMISED Jan 10, 2020

    By Charlie He.
    If I could zero stars I would. I Booked a property through VRBO and had to cancel because it was not the right property for us. Before canceling I looked into VRBO’s return policy. I cancelled my booking 2 days before the full refund deadline passed. We are now on the 13th business day since I’ve cancelled, and i have not received 1 penny from this company. We’ve called numerous times and the responses we get are flat out ridiculous. All they tell us is “Keep checking your bank account” or “your refund is pending for some reason” nobody that I talk to can tell me why or put me on the phone with someone that can help me. To make matters worse I am taking my family on vacation in 2 weeks and I really need this money. We all know how expensive it gets when you travel with a family. This experience with this company has been a HUGE inconvenience, and has already RUINED our chance of doing things on vacation that we had been planning on doing for quite some time now. I am beyond disappointed in this company for treating its customers like this. I for one will be thinking twice before booking with VRBO in the future.
    more
  • VRBO Mar 31, 2020

    By kaiana77
    I love VRBO, I’m such uncertain times like the world is going through right now with the Coronavirus so many things are unclear and not reliable so it is a great comfort that VRBO is what it has always been. A sure thing, a safe, easy, secure website allowing so many displaced people to find shelter a home or room to be safe and warm. Where u can cook your own meals, warm up by a fire. Bring your loved ones together to be with each other as well as provide income to family and home owners that is so needed right now due to the current job market. Everywhere people are getting laid off and businesses are closing but I can say with confidence that VRBO is up and running and provide safe 24 customer care and knowledgeable People who are there to help everyone and go the extra mile to help with bookings and cancellations in case u are not able to make your trip to your vacation rental. In my case I’m not able to go home or travel because the state I’m in is on lockdown and VRBO and home owner carylon in Eugene Oregon are the best and have my sincere appreciation and warmest regards Mahalo Nui Loa L.K.U
    more
  • Sep 9, 2020

    By John Laurin
    Easy to use and navigate. Explore, filter, and save to your own "Area" Lists.
    more
  • Our rental was disgusting, Home Away/VRBO didn’t help us Jun 24, 2020

    By Chlovert
    We weren’t allowed to check in to our house until 45 minutes after check in time. It was gross. Hair all over the back porch from someone getting a haircut, the floors were filthy, there was vomit in an upstairs bedroom, just to name a few. The boats we were promised were not available, the hot tub that was supposed to be ready wasn’t even filled and there were no chemicals. Homeaway said we needed to work it out with the owner. we tried for two days to work it out with the owner. He was unapologetic. We tried for two days straight to talk to someone at customer service. We were told they don’t have managers??? I should not have been forced to stay with my family in a disgusting rental home. Nevermind during a pandemic. They didn’t do the bare minimum. The house was not ready to rent and hopefully they will pull the listing. NOT impressed with how they didn’t help us when we got stuck in a dirty home for our one and only family vacation this year.
    more
  • Cool Features Sep 13, 2019

    By afwife817
    So I am writing my review on the app and my experience while staying at our Vrbo cabin! Our family decided to stay a couple nights in a charming cabin just outside of Chattanooga, Tennessee. We booked through the app and it seemed really easy to make all the arrangements. The owner of the property was quick to respond via email about some questions my husband had and send the information we needed to unlock the door to get in! I would say it’s pretty cool that you can make these kind of reservations through an app on your phone! So neat! We get to our cabin, park, get our two little kids out of the car and head inside our cabin! Get inside and find that the place hadn’t been cleaned from the last guests who had stayed there......We were in awhhh....So we tried to reach out to the property owner ASAP and let her know that the place was not ready for new guests! We waited a short time and still no reply. So we decided to contact Vrbo instead. They were very nice about it. They reached out to the property owner who then contacted us shortly after. Long story short, the property owner refunded our two night stay. We still had to pay taxes on that and was charged a cleaning deposit still of $100. Anyways. Vrbo doesn’t take financial responsibility for refunds etc. Its not their fault at all this happened. Anyways.
    more
  • Sep 9, 2020

    By Angela D
    This app kind sometimes tell me one price but when I use a different phone in the same area looking tells me a different prices.
    more
  • Not available when stating otherwise Sep 25, 2018

    By CBReitz
    I would give five stars, but there categorization of properties being available is misleading. Tried to book a villa at Hilton Head in September which is basically off-season , in the middle of the week on One day notice. Property showed up as available and then the reservation was confirmed, after I selected it and paid with my CC on file, only to get Email the next morning from the property manager Stephanie saying we had no reservation because they will not accept them with less than 24 hours notice. They blamed HomeAway software for showing their property as available the next day when in fact it apparently was not.. somebody should fix this. Clay
    more
  • Like to see a filter added in search mode Apr 19, 2019

    By Kahlua82315
    On my phone app I don’t see a place to filter by minimum number of days that a Vrbo unit can be rented. I am looking for a couple of places to stay for one night each on a trip this summer to a coastal city destination. Makes it really difficult to sift through all the properties that show up in an area and only a very few will allow a one-night stay (I am not complaining that folks don’t want to rent for a single night). I also noticed some properties are listed twice, one with a different rate and another that had indicated it would allow one night’s rental, but then when I went to book it, it required a 3-night minimum.
    more
  • Great but needs true Allergy Search May 23, 2020

    By D9101350
    I’ve been using VRBO for years and turn to it again and again to book condos. Owners put lots of photos and some do videos. These are so helpful to get a better idea of what you’re buying. My major issue with it is it doesn’t have a good way to filter for leather couch and hardwood floors. I’m severely allergic to dust mites and a number of other allergens, so I spend hours poring through photos looking for leather couches. It used to have a non-allergenic option but it is no longer there. Probably because it was so inaccurate. I preferred the previous version that had a free-form search option. They should bring that back.
    more
  • Sep 5, 2020

    By Jim McLaughlin
    Sucks (!!!) with large contact lists. Wow. So bad. Can't add friends without going to a browser.
    more
  • Very limited features May 28, 2020

    By llj8
    The basics of the app work well enough, but searching is waaaaaay more difficult than it needs to be. There are several filters you can apply, but they have no persistence. If you do a filtered search, switch to map view, and accidentally hit “search in this area” (because it isn’t automatic) twice, all your filter selections disappear. If you create a “board” to save your favorites, don’t assume it’s saving your filters too (other than date, although click around a couple times and that disappears too....) So if you add properties to a board over a couple days and then want to compare them, you’ll need to re enter your filters, and look up each property again separately. If you don’t, you are looking at the price for a single adult, no pets, which can be hundreds of dollars less than say, four adults, one kid, plus dogs. I know they think I’m more likely to book if they present me with more options, but if I’m planning to travel with my family, I’m planning to travel with my family. Period. I’m ACTUALLY more likely to book if their app is easier to use than Airbnb, but this app is not.
    more
  • Works pretty good, but needs improved features Jul 3, 2018

    By JPmays
    Not buggy at all, but functionality could be improved. The map feature is pretty limited - would be nice to be able to switch to satellite view, get directions, see what else is nearby, etc. The rate display is not great either - even though you enter in the date range when you search, you still have to select an entry and then select again to see what the total will be. And even though it shows the nightly rate when scrolling through the search results, just because one entry has a lower per night rate doesn’t mean the overall stay is cheaper, because taxes and fees are not factored in. So you could see one place for $200/night, and another for $215, but the total for the latter could end up being less overall. And lastly, when you share a property with someone, that person has to get the app to see it, instead of opening the website. P.S. While writing this review, I tried to select a word and “Look up…”, and then was locked out of the keyboard. I could select text but not type anymore. Not sure if that’s iOS or the app…
    more
  • Missing some key search features May 15, 2019

    By Steph80439
    This is a pretty good travel app overall. I’m frustrated about a few things, however, and want to pass them on to the developers. (1) Add a button next to the heart (favorite) symbol to allow us to remove a property from a list if we’ve already ruled it out. I would suggest an “X”. I can’t remember which properties I’ve already considered, especially if I cant return to my search for several days. (2) Add the dates for travelers reviews. I take recent reviews more seriously than reviews that are a year old, for example. I think the property managers would like this as well since it allows them to recover from a bad review. (3) Break down “washer dryer” into two pieces - in unit and shared. I won’t stay someplace without a w/d in the unit and there is currently no way to find this out without contacting the property managers. (4) Break down the “free parking” filter into free onsite, on street, and valet. Again, it is nearly impossible to know the parking specifics without contacting the manager. Hope this helps. I love VRBO and have been an owner and traveler for 20 years.
    more
  • Aug 16, 2020

    By Alicia Garcia
    Good app, nice houses but needs better filters. Sometime you don't have specific dates but you can't afford to stay at houses that have a 30 day minimum stay. Haven't made a single rental because of this been looking for place for a wedding, for a honeymoon and currently looking for a birthday. But never get any luck.
    more
  • Sep 2, 2020

    By samantha kristophel
    I loved this app and got a few rentals through them. I updated my app and now when i filter the price it doesnt work. I can put in $0 - $200/night and it shows me places that are any price. So thats not helpful at all. Fee's are also getting out of control.
    more
  • Unacceptable customer service experiences Oct 8, 2018

    By jtr03c
    The app is okay at finding rentals. However, my first experience with VRBO was so terrible that it will certainly be my last unless they improve their customer service support and fix their cancellation policies to protect renters who get ignored by the rental owner/manager. We unfortunately got a rental that was manage by someone who did not respond for days. I VRBO directly first through the website online chat support, which seemed to be positive, but then I was told to call the corporate customer service hotline number to speak with an agent to “escalate” my grievance about the lack of communication from the rental owner/manager. Because of the lack of contact from the manager and a negative review on the property I was confused about how to proceed and whether or not this rental was legit or a scam. I requested to cancel, and the manager finally responded by cancelling the rental and keeping the $1,700+ for 4 nights. So now we are out $1,700+ and have no rental! The agent from VRBO kept referencing policies and sounded cold and unable to make any changes or even partial refunds. At times, the agent could barely be understood. The customer service was abysmal at best. Apparently, VRBO does not do a good job at quality control and keeping property owners/managers in check to ensure customer satisfaction and good communication.
    more
  • Stick with AirBnB May 19, 2020

    By tawn9816
    We had a few different places rented in Dahlonega GA for our wedding in April, some on VRBO and some on AirBnB. When the quarantine began in March I cancelled all of my bookings. AirBnB immediately processed my full refunds and had an excellent response to the changing needs of their customers. VRBO on the other hand has really dropped the ball. It took them weeks to process my refund and I had to get the owner to actively help and make sure that I got my money back. VRBO only has chat support and the operators have no idea what is going on. Even worse, my father also had rented a property through VRBO. He wasn’t lucky enough to rent through and honest owner like I was. The owner took advantage of the lack of communication between the company, the owner, and the renter and told my dad he would have to book a new date before the original date could be refunded at 75%. So my dad rebooked first the end of May and the original date was never cancelled or refunded. Now that the quarantine is going to last through the summer he is stuck with a second booking that the owner and VRBO refuse to cancel and refund. Save yourself a the headache of poor customer service. Don’t use VRBO. You will never find a more wretched hive of scum and villainy. Stick with AirBnB.
    more
  • Jul 7, 2020

    By William Pan
    Absolutely terrible service. Showed me the wrong total on the bill and there was no way to reach the company to get it corrected. The only number on their website is buried in the terms and conditions and no one picked up. Otherwise you're stuck with a virtual agent that is completely useless. App also does a terrible job presenting info I need. Why is my upcoming trip buried in a menu instead of being the first thing when I open the app?
    more
  • Jul 30, 2020

    By kyle loewengruber
    Its annoying when the map moves and zooms in on its own, it does that, then i loose track of the area I was looking at. I can do the zoom in and out, I dont need the app to do it for me, would be nice if it worked more like trulia or realtor apps, obviously just for vacation rentals though.
    more
  • Sep 7, 2020

    By Julian Taylor
    I can't select the dates I want on the calendar. The check in date can be selected but not the check out date. Basic functions not working properly... get it together....
    more
  • Sep 10, 2020

    By Chelli Haymon
    I'm extremely unhappy that the option to search for a king bed is gone. It was the reason for me using Home Away instead of Air Bnb!
    more
  • Bad Service Aug 8, 2020

    By Marisela2020
    I booked a room with this company. My card was charge twice. I immediately file a report about a duplicated transaction. I was told the refund will take three weeks because of COVID. I was already disappointed, but I understood COVID makes everything more difficult. I waited the three weeks and decided to called. I was told they need to call the hotel to confirm my transactions. I kept going back and forth between this app and the hotel for two weeks with no answers and no refund. After the 5th week I was told Vrbo will not be responsible for the refund because it was Expedia who was in charge. I never made no deal with Expedia, but I was stock with them. Once again, I spent hours calling and asking for answers every call was at least 1- 2 hours with no answers. At the end this company blame the hotel and they blame Expedia. The hotel blame Expedia and Expedia blame the hotel. Bottom line I am still stuck with out a refund and no one wanting to take responsibility for the transaction. This is the first and last time I would ever use this app. Their customer service is horrible and I wasted at least 20 hours trying to fix something that it was not even my fault. Bottom line I paid twice for my same room. Saving a little money cost me twice as much the money I was planning to spent. This is so disappointing 😒.
    more
  • Aug 23, 2020

    By Joy Enjoy
    I like what you can find in this app. But! It's CRAZY unfair expensive. Cervice fee, lodging tax and especially very high cleaning fee creating more than 50% amount of total price. For example, If you'll find accommodation for 3 days with $100 cost, at the end you'll have to pay about $600 and if host will ask for security ¿refundable? damage deposit $450 it's going to be more than $1000 for $100 place. May be this app only for billionaires,but for mostly regular people it's dishonest expensive
    more
  • Two Terrible Experiences Dec 13, 2019

    By amoffwife
    My husband and I go to Las Vegas every year for CES in January. In 2019 we reserved a two bedroom, 2 bathroom condo that was very close to the LV Convention Center. The place smelled, there were burnt-out lights, the blinds in one bedroom fell the middle of the night and everything was worn out, i.e. the bedding, kitchen cabinets. For our trip in January 2020 we made a reservation for a condo at the Jockey Club. On December 9th we received a message that our reservation had been cancelled and a refund was being sent. It is very hard to get a decently priced room during the week of CES, which is why we always book early. My husband contacted VRBO. They said the owner is not allowed to do that. They tried to reserve another condo for us and said they would pay the difference. They also told my husband that if the owner didn’t respond within 24 hours they would call him to help book another place. They didn’t. We will never book a place to stay through them again and are telling everyone we know. BTW, a friend of mine who goes to Hawaii every year has had several people tell her about the nightmare experience they’ve had with VRBO. At least two of those said when they arrive at their destination, found out that the place they had paid for was rented out to someone else.
    more

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