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VyprVPN: Protect your privacy with a secure VPN

VyprVPN: Protect your privacy with a secure VPN

Golden Frog, GmbH

Protect your online privacy, hide your IP & stay anonymous with a secure VPN

4.4 Ratings 69K+ Reviews 5M+ Downloads

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Ratings & Reviews

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  • Oct 14, 2021

    By Richard Kraus
    Not knowing the difference between VPN's I used a different paid VPN for 1 year...thought it was ok...but then did some research and chose Vypr mainly for 2 reasons. 1 - Vypr owns their servers and 2 - has more choices for encryption. Not to mention having the 3 year plan available. After using Vypr for just a few days I immediatel y saw the difference between VPN"s. Vypr is superior.... I don't have any connection issues. Occasionally I might have to change connection location. Very rare.
  • Never felt more secure!!A+++ Sep 8, 2017

    By Laviancep
    I've always worried about my personal information being hacked so when I first heard about a vpn connection being The next best thing to lifelock security. I rushed right to the Internet to find one that would suit my needs as well as economically suitable. Not Only is this app affordable and makes my knees, it's got features that will allow you to connect on demand which simply means every time connect to the Internet or to your banking site or website that would display your personal information, this VPN connection with automatically connect. There is a B settings that will allow you to see and get information from other countries that you will not be able to get with a regular and the connection. Vyper is the word for me and I'm sure he would like it also.
  • Aug 12, 2021

    By Jon Lassleben
    I had been using VyprVPN last year and only cancelled recently. I had a number of problems, the one I remember best was that after a certain amount of hours (on-the-clock, exactly), the VyprVPN service or client would crash. I'd either have to kill the process and restart the service or reboot… The good point to it though was that it managed to bypass the anti-VPN Deep Packet Inspection filters that certain public Wi-Fi(s) use to block VPN usage. Customer support is friendly and responsive.
  • Great VPN Sep 8, 2018

    By Chet review
    Works well. Protects you while you are online. Will reconnect if internet disconnects provided you tell it to. Price is reasonable and great if you pick the basic plan. The basic plan provides protection for up to three devices. The full plan gives you protection for up to five devices and provides more options. If you regularly connect to an unsecured network you can tell the vpn to always auto connect for that network. Recently this vpn has been inhanced. The speed has been approved. Overall you will not be disappointed with this vpn. Very functional and makes your internet experience safe from tracking and from those seeking to know your business online.
  • the best out there! Dec 21, 2018

    By Lisasan3
    Been with VyprVPN for 4 years now. I’ve never had another VPN! Reliable, trustworthy, safe and they are at the front of this industry from top to bottom. They are more concerned with internet privacy than any company I have ever seen! They are concerned about the environment as well! (Golden frog) They share what’s new and ground breaking with us. And their security upgrades are always newer and better and ahead of everyone else! They always ask us what we think of New security feature ideas. Well worth the money 💵 for PRO package. I highly recommend!
  • Oct 7, 2021

    By Bart Schoenmakers
    I use VyperVPN to see streaming services abroad, however it doesn't work for quite a lot of services, for example HBO or English channels. Speeds of service is good, nothing to complain.
  • MacOS challenges Aug 24, 2018

    By Astro Ernie
    The apps on iPhone and iPad have been trouble-free, though the time to establish a VPN connection is slower than the other VPN apps that I am trying out. However, the desktop version has been problematic on two different Mac laptops. The website has a page to address “General MacOS connection troubleshooting,” but none of those procedures helped. The website also says that there is a major upgrade in progress that may cause short disconnects. Perhaps my laptop issues could resolved through the website’s online Support Request, but I’ve nearly used up all three days of the trial subscription period, and there are other VPN clients that have worked from the start.
  • Aug 10, 2021

    By temmie
    I belive that this app really cares about our security, but I keep getting an error saying "Network Unavailable" when I try to sign in even if my internet connection is completely fine.
  • Sep 13, 2021

    By Wyatt Tessari
    Better than it was but still plenty of dropped/frozen connections, especially when switching between wifi/phone internet. Also, lots of common internet sites block the VyprVPN IP addresses, so you often have to disable it to browse (which defeats the purpose of having a VPN).
  • It’s alway there and I am always secure Sep 19, 2018

    By Losani Ray
    I have been using this security system for all my personal business and travel in and out of Mexico constantly and never have a worry about being victimized on line to banks etc I have tried quite a few others security programs but never felt quite secure until I tried VyprVPN and after a few months I felt very very comfortable recommending the GOLD FROG ! To my friends It’s winner for sure ! Try it and you will be very pleased! IT is first grade ..a golden star from my experience . Truly a winner !\ I give it a full five star award!
  • Oct 14, 2021

    By Richard Kraus
    Not knowing the difference between VPN's I used a different paid VPN for 1 year...thought it was ok...but then did some research and chose Vypr mainly for 2 reasons. 1 - Vypr owns their servers and 2 - has more choices for encryption. Not to mention having the 3 year plan available. After using Vypr for just a few days I immediatel y saw the difference between VPN"s. Vypr is superior.... I don't have any connection issues. Occasionally I might have to change connection location. Very rare.
  • Never felt more secure!!A+++ Sep 8, 2017

    By Laviancep
    I've always worried about my personal information being hacked so when I first heard about a vpn connection being The next best thing to lifelock security. I rushed right to the Internet to find one that would suit my needs as well as economically suitable. Not Only is this app affordable and makes my knees, it's got features that will allow you to connect on demand which simply means every time connect to the Internet or to your banking site or website that would display your personal information, this VPN connection with automatically connect. There is a B settings that will allow you to see and get information from other countries that you will not be able to get with a regular and the connection. Vyper is the word for me and I'm sure he would like it also.
  • Aug 12, 2021

    By Jon Lassleben
    I had been using VyprVPN last year and only cancelled recently. I had a number of problems, the one I remember best was that after a certain amount of hours (on-the-clock, exactly), the VyprVPN service or client would crash. I'd either have to kill the process and restart the service or reboot… The good point to it though was that it managed to bypass the anti-VPN Deep Packet Inspection filters that certain public Wi-Fi(s) use to block VPN usage. Customer support is friendly and responsive.
  • Great VPN Sep 8, 2018

    By Chet review
    Works well. Protects you while you are online. Will reconnect if internet disconnects provided you tell it to. Price is reasonable and great if you pick the basic plan. The basic plan provides protection for up to three devices. The full plan gives you protection for up to five devices and provides more options. If you regularly connect to an unsecured network you can tell the vpn to always auto connect for that network. Recently this vpn has been inhanced. The speed has been approved. Overall you will not be disappointed with this vpn. Very functional and makes your internet experience safe from tracking and from those seeking to know your business online.
  • the best out there! Dec 21, 2018

    By Lisasan3
    Been with VyprVPN for 4 years now. I’ve never had another VPN! Reliable, trustworthy, safe and they are at the front of this industry from top to bottom. They are more concerned with internet privacy than any company I have ever seen! They are concerned about the environment as well! (Golden frog) They share what’s new and ground breaking with us. And their security upgrades are always newer and better and ahead of everyone else! They always ask us what we think of New security feature ideas. Well worth the money 💵 for PRO package. I highly recommend!
  • Oct 7, 2021

    By Bart Schoenmakers
    I use VyperVPN to see streaming services abroad, however it doesn't work for quite a lot of services, for example HBO or English channels. Speeds of service is good, nothing to complain.
  • MacOS challenges Aug 24, 2018

    By Astro Ernie
    The apps on iPhone and iPad have been trouble-free, though the time to establish a VPN connection is slower than the other VPN apps that I am trying out. However, the desktop version has been problematic on two different Mac laptops. The website has a page to address “General MacOS connection troubleshooting,” but none of those procedures helped. The website also says that there is a major upgrade in progress that may cause short disconnects. Perhaps my laptop issues could resolved through the website’s online Support Request, but I’ve nearly used up all three days of the trial subscription period, and there are other VPN clients that have worked from the start.
  • Aug 10, 2021

    By temmie
    I belive that this app really cares about our security, but I keep getting an error saying "Network Unavailable" when I try to sign in even if my internet connection is completely fine.
  • Sep 13, 2021

    By Wyatt Tessari
    Better than it was but still plenty of dropped/frozen connections, especially when switching between wifi/phone internet. Also, lots of common internet sites block the VyprVPN IP addresses, so you often have to disable it to browse (which defeats the purpose of having a VPN).
  • It’s alway there and I am always secure Sep 19, 2018

    By Losani Ray
    I have been using this security system for all my personal business and travel in and out of Mexico constantly and never have a worry about being victimized on line to banks etc I have tried quite a few others security programs but never felt quite secure until I tried VyprVPN and after a few months I felt very very comfortable recommending the GOLD FROG ! To my friends It’s winner for sure ! Try it and you will be very pleased! IT is first grade ..a golden star from my experience . Truly a winner !\ I give it a full five star award!
  • Please hear me out before using this App Dec 16, 2018

    By Hervé LIU
    I’ve actually been trying to chill myself before writing this review, because I don’t want my rage to confuse others. The simple fact for me is that, I trusted VyprVPN, but their terrible service caused me not only anxiety, but also economical lost. Before I left U.S. for China, I checked different VPN companies, because I know that Chinese Fire Wall would cause me lost connection with the world outside. VyprVPN advertises itself, saying it has a team consistently working on breaking the Chinese Fire Wall, so I payed for a year’s service. However, the truth is that their servers do not response most of the time, and my MacBook VyprVPN does not even try to connect when I click the “Connect” button! I could not check my gmail, or my Messenger, which fact made me almost isolated from my friends and colleagues outside of China for two weeks until a friend in China helped me find another VPN service, free to use and much more reliable. During which time, I lost a check sent from the U.S. due to the fact that I could not update my address in China. I really hope that no one else would fall into such terrible situation as I did. Please reconsider if you are planning to use VyprVPN for serious reasons. And do not pay them anything! Since I just learned that there are other VPN services that are free to use, and that, more importantly, really work!
  • Sep 28, 2021

    By A Google user
    Unreliable, stops working when I need it most--in unsecured public places like hospitals regarless of its connection settings . Don't waste your money on this overhyped and useless app. Update. 9/27/2021: The latest update is dysfunctional again -- I have to turn it off to make my email work, to play online videos, or make Google weather app work!!
  • Fault app and disabled my iPhone completely Jun 14, 2018

    By Leo Wilkens
    Firstly when I got the app, I was not able to connect with it at all. Even when I was using the paid features it did not allow me to connect to any network that I normally would be able to on any of my other devices. On top of that the app would automatically connect me to the vpn whenever I connected to a different wifi and when it did that, I wasn't able to use that wifi until I went into the app to turn it off. It also would not let me tap the vpn off slider in the settings to turn it off, as I said before I had to go into the app and turn it off, on top of all that today I had an experience where it showed a random phone notification asking for my password. When I tried to hit cancel the notification opened up again and it would not stop, making my iPhone completely unable to use. I tried rebooting it and it still showed up. I had to quickly delete the app in the .5 seconds that I had between when I hit cancel and when it opened again. DO NOT DOWNLOAD THIS APP. I've never reviewed an app before because I've never felt such a hatred or liking to any other app OTHER THAN THIS ONE. However if you are considering using vypr for your computer I wouldn't hesitate it's a great vpn but again, do not download this app
  • Oct 9, 2021

    By Youssef Eljakani
    i don't know what's wrong with the app lately when i try to connect to south america servers they always show me i'm in united states this is the first problem. the second when i use vpn for streaming services like Netflix, Hulu it doesn't work anymore they don't let me sign in. too bad I think I will switch to another great VPN.
  • It use to work well, now it constantly crashes May 2, 2020

    By Tequila Bob_61
    I’ve had this application for about 3+ years. It worked well, but can be slow. It started having problems in February where it would stop working. You had to disconnect and reconnect about every 15-30 minutes. This happens on multiple newer iPhones, XS Max and iPads. I’ve tried to get help from technical support. They have you try every conceivable configuration setting. Nothing they recommend works. Now they just want to close the ticket. They email me that without responding to them within two days they will close the ticket. They don’t care about fixing the problem, just closing the ticket. I’ve noticed other reviews note similar problems with the application and the company response is to contact customer service. If you do, you will be treated to a process that wastes your time, and includes not reading your comments and asking you to do everything you told them you already did. After retest, documenting and emailing, they want you to just go away when the application doesn’t work. Btw... don’t expect any money back if you cancel, and cancelling has its own challenges. I’d recommend using a different vpn provider.
  • Sep 25, 2021

    By Delu Miah
    I bought this to change location to Turkey but had too many issues with the Turkey server. Supports generic replies we're useless. I've since found free vpn providers that do a better job when it comes to connecting to servers from abroad to Turkey 25/09/2021 Still no fix and seems to be constantly disconnecting on Turkey server.
  • Don’t buy this scam! Jul 31, 2019

    By Frozensilent
    If you have a subscription and already paid for the subscription for a year then cancel subscription (so it doesn’t auto renew) they will delete your account without refund. Not sure if this happened to anybody else or just me and if so I don’t know why. I’ve been using this vpn for months with no problem, paid for a year subscription and my account somehow got “deleted”. I was still logged in to my account just nothing worked so I contacted support and they said it got deleted and no way to regain access to it. I had to sign up and make a new account. Try to make a new account I have to BUY IT AGAIN!! My previous purchase does NOT carry forward because my other account that I bought is linked to my Apple ID. They want me to buy it again!! I still have 10 months left on my subscription!!!! Soooo angry! They can’t even tell me how my account got “deleted”!! Update: Made new account, got charged another full year and cannot log in to the new account because I have an account linked to my Apple ID already. So done with this app.
  • Oct 14, 2021

    By Onkel Tem
    Unfortunately doesn't work on cellular Internet in Russia anymore. Which means that all their vpn protocols were successfully blocked and they don't have anything to offer. It's sad, because I bought their subscription for 3 years.
  • Aug 5, 2021

    By K Bramlett
    Just like its PC counterpart, VyprVPN is pure trash. I had it on my PC for less than 1 hour because it slowed down my browsers to a crawl. The android app is no better. There are better VPNs on the market with better service and better customer support. I strongly suggest using one of those....Update August 5 2021...When I stated that I had your service for less than 1 hour I meant it. When I discovered that it is was Vypr VPN giving me the problems I immediately cancelled the service
  • used to be great, now ZERO stars Jan 11, 2019

    By NotPayingForYourMansion
    this app USED TO BE GREAT now it’s a barely usable annoyance at best. customer support was initially quasi-helpful BUT ultimately gave NO HELP AND CONNECTIVITY ISSUES WERE NEVER RESOLVED. see other 1 star reviews. this has been ongoing for the better part of 8 months. 8 MONTHS OF NO SUPPORT?! now i just get ignored and do not even get a response from support. NOTHING. not even a BS “we are aware and working on it “. NO RESPONSE FOR A PAYING PREMIUM LEVEL CUSTOMER?! i work in IT and this app AND customer support are useless and a terrible business model. not axe grinding just feeling taken advantage of. what am i/we paying for?!? further, in a tragic comedy fashion, immediately after i log a ticket, the app works for a few minutes and then a pop up appears ASKING FOR A REVIEW?!!? are you guys high?! fix this app on macOS and iOS or get off the app store and stop fleecing customers. ZERO stars if i could. maybe 1 star IF i received some explanation. ultimately, i feel ripped off. kinda sorry for the negative review but to everyone reading this BEWARE.

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  • Oct 14, 2021

    By Richard Kraus
    Not knowing the difference between VPN's I used a different paid VPN for 1 year...thought it was ok...but then did some research and chose Vypr mainly for 2 reasons. 1 - Vypr owns their servers and 2 - has more choices for encryption. Not to mention having the 3 year plan available. After using Vypr for just a few days I immediatel y saw the difference between VPN"s. Vypr is superior.... I don't have any connection issues. Occasionally I might have to change connection location. Very rare.
  • Never felt more secure!!A+++ Sep 8, 2017

    By Laviancep
    I've always worried about my personal information being hacked so when I first heard about a vpn connection being The next best thing to lifelock security. I rushed right to the Internet to find one that would suit my needs as well as economically suitable. Not Only is this app affordable and makes my knees, it's got features that will allow you to connect on demand which simply means every time connect to the Internet or to your banking site or website that would display your personal information, this VPN connection with automatically connect. There is a B settings that will allow you to see and get information from other countries that you will not be able to get with a regular and the connection. Vyper is the word for me and I'm sure he would like it also.
  • Great VPN Sep 8, 2018

    By Chet review
    Works well. Protects you while you are online. Will reconnect if internet disconnects provided you tell it to. Price is reasonable and great if you pick the basic plan. The basic plan provides protection for up to three devices. The full plan gives you protection for up to five devices and provides more options. If you regularly connect to an unsecured network you can tell the vpn to always auto connect for that network. Recently this vpn has been inhanced. The speed has been approved. Overall you will not be disappointed with this vpn. Very functional and makes your internet experience safe from tracking and from those seeking to know your business online.
  • the best out there! Dec 21, 2018

    By Lisasan3
    Been with VyprVPN for 4 years now. I’ve never had another VPN! Reliable, trustworthy, safe and they are at the front of this industry from top to bottom. They are more concerned with internet privacy than any company I have ever seen! They are concerned about the environment as well! (Golden frog) They share what’s new and ground breaking with us. And their security upgrades are always newer and better and ahead of everyone else! They always ask us what we think of New security feature ideas. Well worth the money 💵 for PRO package. I highly recommend!
  • It’s alway there and I am always secure Sep 19, 2018

    By Losani Ray
    I have been using this security system for all my personal business and travel in and out of Mexico constantly and never have a worry about being victimized on line to banks etc I have tried quite a few others security programs but never felt quite secure until I tried VyprVPN and after a few months I felt very very comfortable recommending the GOLD FROG ! To my friends It’s winner for sure ! Try it and you will be very pleased! IT is first grade ..a golden star from my experience . Truly a winner !\ I give it a full five star award!
  • Great Service Jan 18, 2018

    By Revan1123
    I did a lot of research into VPN providers for my Mac. Was glad that the iOS app is just as great as the desktop app. Took to an Apple Store and they couldn't even get the phone to release diagnostic info because the VPN was denying the tool they use to get access to the phone. They tried manually turning it off in settings but it kept reconnecting each time and refused to turn off (that's the auto reconnect feature in the VyperVpn app). Really love this app. Found out you can use a VPN when on cellular as well!! Did not know that. Pretty cool.
  • Sep 14, 2021

    By MRعزیر MRعزیر
    The best speed connectivity I would like to say loved it and I would like to make a request that can you please add some more countries in the list😓 like Guatemala Peru South Sudan Antarctica. It will be a huge hit for you & your customers.😍 kindly give it a try.🙃
  • Best VPN I've used Jun 30, 2018

    By Dylan111334
    Very simple and easy to understand GUI. Multiple protocols like OpenVPN 256bit or PPTP etc.... This VPN hardly has any bugs, I've been using this VPN for months now and I've never been unable to connect, and I've never experienced slow connection and I've never been disconnected. Vypr also has in option to cut connection if you get disconnected from the VPN. They have many countries and locations to connect to. Every time you connect you are put on a different IP address. I've never felt more secure after purchasing Vypr!
  • Awesomeness Feb 18, 2018

    By How do I check data
    Easy to use, doesn't slow speeds very much (10% at the most...usually less). I ran a battery of security and dns leak tests, VyprVPN passed all of them with flying colors. I did contact support once (email) with a question, they replied with a complete answer in less than an hour. I can't find a negative about them. Best part...they OWN their servers, they don't lease space on someone else's equipment...that's very rare in the VPN market and critical for privacy.
  • Long time user love this service! Sep 16, 2017

    By Pwconsultant@
    Signed up a couple of years ago over privacy concerns with cable and wifi providers. After researching several vendors and products I found GoldenFrog and their VyprVPN service and chose them specifically because of the NAT firewall and their guarantee they do not keep records of user traffic. Have been extremely happy with the speed and stability of the VPN service! Highly recommend.
  • Aug 12, 2021

    By Jon Lassleben
    I had been using VyprVPN last year and only cancelled recently. I had a number of problems, the one I remember best was that after a certain amount of hours (on-the-clock, exactly), the VyprVPN service or client would crash. I'd either have to kill the process and restart the service or reboot… The good point to it though was that it managed to bypass the anti-VPN Deep Packet Inspection filters that certain public Wi-Fi(s) use to block VPN usage. Customer support is friendly and responsive.
  • Aug 10, 2021

    By temmie
    I belive that this app really cares about our security, but I keep getting an error saying "Network Unavailable" when I try to sign in even if my internet connection is completely fine.
  • Jul 16, 2021

    By Mukhammed Abu Suveilim
    Close relatives and friends of mine who work in IT section have been using VyprVPN for many years now. And it is a great app, really. Unfortunately, I didn't have the same luck or experience as them. I wasn't able to connect to any servers and had log in issues. For the times it worked, it was amazing. But I just had to many issues. I'm giving VyprVPN a 4/5 because of the customer support team.
  • Apr 12, 2021

    By Cindy Peters
    Just signed up last night, and so far, the connection is fine. However, there are a few things from the jump I do not like, at all. On my PC; 1. I HATE having to login each time I want to connect. I should be able to save user info and just click connect. 2. When I manually disconnect, the kill switch does NOT release the firewall, so I have to restart my computer to get my internet back. 3. Unable to just 'favorite' my connection so I don't have to scroll the list to get to it, and it is not showing as recent anywhere. On my phone; 1. Same thing, have to login each time. 2. I cannot connect to my wifi at home if I have listed it as trusted. I guess that's the way they designed it? I have to un-trust it to get connected through it. But I will say this- the service is MUCH faster than the last vpn I had(Windscribe) I do not know how it will go when switching between wifi and data, but I'll update this review when that occurs.
  • Very good app Aug 14, 2021

    By Demuted
    The service has been fairly fast and consistent - some minor connection hiccups, but that’s to be expected with any VPN. Golden Frog seems to be a reputable, transparent, & trustworthy company, a major plus many competitors lack. The only recurring issue I’ve had is an issue with IKEv2 connectivity - when I have protocol set to IKEv2 and attempt connecting to the US Washington server, the app gets stuck on establishing tunnel and never actually connects; canceling the connection and switching the protocol to WireGuard fixes this though and connections resume quickly with stellar server speeds.
  • Works now... Feb 25, 2019

    By PrinceLethan
    For nearly the entire first year, this service worked only on rare occasions, and I actually had to use a free (exceptionally slow) service for much of my work. The last several months, however, the service has worked fairly consistently, and we get many updates about servers being added to increase access, and for this reason we are continuing the service for one more year.
  • Never stays connected Oct 10, 2017

    By Solarepsilon112
    I like the mental connections for Linux and Window, but the apps don't work well for me. Both on my Mac and on my iPhone, the app will be working great but every time I close my iPhone screen the app disconnects and starts spamming reconnect, eventually leading to it closing my whole internet connect and I have to force quit it. I've contacted support about it numerous times, but still no luck.
  • As Advertised Aug 6, 2018

    By danwilsav
    I’ve been using Vyper for about 6 months, two of them overseas. The only trouble I have is that I can’t use the “Kill switch “ feature with my banking website (but that’s probably not Vyper’s doing). When my email downloads now, I can’t see images from retailers that I regularly use, but I can live with that.
  • Does the „kill switch“ really work? Oct 25, 2018

    By Abersehrgut
    Thanks for the hard work out into this app. One question, does the kill switch work. There are times when vpn shuts off and it can not be reconnected, it is unclear if what is happening to the device is good, bad or otherwise. Simply want to ensure it is clear what is being offered.
  • Great VPN Most Of The Time...Except... May 29, 2018

    By Turtledav
    ...when I go to turn it off. It still somehow keeps me from accessing certain websites even though ‘automatic reconnect’ is “off”, but then again maybe it’s just my ISP can see it is still installed and they just don’t want to allow it at all. And maybe it’s not even my ISP’s fault, but rather regulations by the Fed Gov’t???
  • Oct 7, 2021

    By Bart Schoenmakers
    I use VyperVPN to see streaming services abroad, however it doesn't work for quite a lot of services, for example HBO or English channels. Speeds of service is good, nothing to complain.
  • MacOS challenges Aug 24, 2018

    By Astro Ernie
    The apps on iPhone and iPad have been trouble-free, though the time to establish a VPN connection is slower than the other VPN apps that I am trying out. However, the desktop version has been problematic on two different Mac laptops. The website has a page to address “General MacOS connection troubleshooting,” but none of those procedures helped. The website also says that there is a major upgrade in progress that may cause short disconnects. Perhaps my laptop issues could resolved through the website’s online Support Request, but I’ve nearly used up all three days of the trial subscription period, and there are other VPN clients that have worked from the start.
  • Sep 13, 2021

    By Wyatt Tessari
    Better than it was but still plenty of dropped/frozen connections, especially when switching between wifi/phone internet. Also, lots of common internet sites block the VyprVPN IP addresses, so you often have to disable it to browse (which defeats the purpose of having a VPN).
  • Aug 3, 2021

    By Magda M
    It is good if you have the patience to wait for over an hour to connect. Not the most reliable when you need fast access. Once connected it works great, but it's the 40min-1hr looking for a server that will connect that is frustrating
  • Lacks Kill Switch Dec 16, 2018

    By LEEPD
    Their app for the iPad and the iPhone do not have a kill switch. That is very unfortunate since it really restricts someone's ability to safely use Wi-Fi at public hotspots or while traveling and staying in motels. I watch the app take up to 30 secs to reconnect with the VPN server, if it has dropped the connection, so I know my information must be leaking over the Internet during that interval. Once connected, it is very fast; it is much faster than the last VPN I used. It also does not have trouble connecting with any websites that I've tried it with, thus far. And the fact that they just changed to a no-logging policy is a big plus. If the iOS apps had a kill switch, I would have given them a five star rating. But degraded security certainly warrants knocking at least two stars off of their rating. NOTE: They advertise it has a kill switch but that is only because their desktop app has a kill switch.
  • I wish I could give more, but... Mar 21, 2020

    By Purplehairkid
    I have been using this vpn for the last five years. Initially it worked well, but over time the service became more and more spotty(Especially on pc). It works fairly well on my iPad but annoyingly enough not on my work PC and not at all on my be iPhone. No clue why -_- I would still recommend it, to try at least, because when it works it’s great. Very fast speeds. Just beware that it does have its issues.
  • Great but has lots of bugs Sep 2, 2017

    By phen0mena211296
    So I basically paid for this app for 6 months because I used it last year when I was in China. So currently I'm back in china and this app has been bugging me it either won't connect or déconnecte my wifi and also most of the servers don't even work I talked to one of my cousins he too has been having issues this year. Other than this the app is amazing when it works properly
  • Difficulty connecting to some public hotspots Jun 22, 2019

    By bjames1976
    I have difficulty connecting to some public hotspots (probably half the time) using VyprVPN. If I turn off auto reconnect and auto connect, this helps some of the time, else, I just can’t use it. It’s much worse on the Mac version, which drops a lot even when I can get connected. I’ve given up using it on the Mac because I can only connect less than a third of the time, and then it drops and reconnects a lot. Battery usage on iPhone is minimal, so no problems there. It’s horrible on Mac, and cuts my battery life by a third or maybe even a half. I plan to review the market again for VPNs when my annual sub expires.
  • Used to work great Jan 9, 2019

    By mcjava
    But he issues using in China are getting very frustrating. And now I just landed in Germany and figured I’d see how well it works here. Nada. Can’t even use on iPhone in Germany. Just what is wrong with the iOS app? I’ve tested the new windows version which works like a charm in China. Hard to believe this is an Apple thing..... seems like just not prioritizing this issue?
  • iOS app broke down again Jan 28, 2019

    By $&@:/--
    Only 10 days after iOS app repaired for China , now it failed again. I try to uninstall and reinstall, log out and relog-in according to the instruction from live support, but it did not help. And I have a question, windows app updated,why iOS app have no update ? Why so unstable? even worse than free app, Very disappointed:(
  • Oct 9, 2021

    By Youssef Eljakani
    i don't know what's wrong with the app lately when i try to connect to south america servers they always show me i'm in united states this is the first problem. the second when i use vpn for streaming services like Netflix, Hulu it doesn't work anymore they don't let me sign in. too bad I think I will switch to another great VPN.
  • Sep 25, 2021

    By Delu Miah
    I bought this to change location to Turkey but had too many issues with the Turkey server. Supports generic replies we're useless. I've since found free vpn providers that do a better job when it comes to connecting to servers from abroad to Turkey 25/09/2021 Still no fix and seems to be constantly disconnecting on Turkey server.
  • Oct 14, 2021

    By Onkel Tem
    Unfortunately doesn't work on cellular Internet in Russia anymore. Which means that all their vpn protocols were successfully blocked and they don't have anything to offer. It's sad, because I bought their subscription for 3 years.
  • Read my true experience before you pay Oct 5, 2017

    By Zhang Qi
    Still with fatal bugs. I paid and got lots of problems and unstable connections. Every time when this app begins to make a VPN connection, it will firstly cut all your internet connection including WiFi and cellular network, and makes a long waiting before successfully connected. After this update, if you’re not lucky enough this app will remain a permanent “disconnecting” when it fails to connect to a sever, and your internet connections will also be permanently cut down even you restart your iPhone unless you delete this app. Btw this app doesn’t reconnect well, every time you unlock your iPhone, this app remains “connecting”... As a customer who admire your efforts to achieve a safe and open internet, I really hope you can solve these problems, so I give you 3 stars instead of 1.
  • doesn’t work reliably with netflix, poor customer service, and no real trial period Apr 9, 2018

    By haidozo
    I signed up for this, naively thinking that their “money back guarantee” meant that they’d implement a free trial system before charging me. They do not. They charge your card immediately, then take possibly up to a week to issue a refund. This is absurd. It’s worth noting that their proxies have been blacklisted by netflix - at least, the ones I tested didn’t work. This isn’t entirely their fault, but I can’t excuse the lack of a trial. Also, their customer service person was pretty snotty and unpleasant, and didn’t it clear that I had been charged at all (or that I needed to request a refund explicitly), until I pressed the issue. All in all, a shady and unprofessional experience.
  • Inconsistent Nov 8, 2017

    By Chiknluvr
    I've had this app for a long time and found it to be reliable until recently. As others have e noted, here are times when it will either take a very long time to connect, or where it just gets stuck. I then. Have to exit the app, turn off wifi or the cellular signal, then start over. This almost always happens when resuming from locked mode. Very frustrating because it used to work so well, I never had to think about-- it was so easy I installed it on my family's phones (I have the 4 connection account). However, because of he problems connecting, it either just flat out doesn't work, or it switches off wifi and connects on cellular. My daughter didn't realize this and this last month we had overages on cellular data because she thought she was on wifi, but the app got stuck on "Disconnecting" and was on cellular... It's gotten to the point that I'm shopping around for other VPNs. Too bad too, because when connected, Vypr is first rate. 5 stars from before 2 stars as is now...
  • Oct 17, 2021

    By I Carr
    It was the cheaper option and the laptop app is very slow and buggy, but seems fine on the handphone.
  • DO NOT USE ITUNES TO SUBSCRIBE! Sep 16, 2019

    By hollykky
    I have been using this app for a year. When I finished my new subscription through iTunes I didn't know they have another automatic subscription through your credit card. That is to say I have been charged twice for a one year service. I contacted Apple and they're not going to give me a refund. After a series of contacts with golden frog ,they claimed they couldn't found my record through iTunes. I have been noticed some other users have the same issue. It appeared to me, golden frog know this issue and never want to solve it.
  • Depends where you are Jan 19, 2019

    By Dmatthews13
    If you are in China don’t waste your money. They don’t care about their Apple users. Going on 2 months of being unable to use their vpn in the mainland. That’s after about 6 months of shady service. When they do respond it’s just, “we’re working diligently to restore iOS service” or something generic like that. Other companies figured it out, they’re just collecting money. Get express it’s been working smooth. I will say vypr was fast but if it doesn’t work who cares about the speed. Outside of China works ok tho.
  • Not for China; waste of time and money Jun 17, 2019

    By PillowWhisper
    Service used to be perfect. If you like calling your family during holidays, do NOT rely on VyprVPN or their terrible customer service. Here are some bullet points about my experience with VyprVPN in Mainland, China over the last 2 years: -unreliable during times of political strain & holidays -Paid is as fast as available free VPNs -customer service provides copy/pasted responses to specific questions; waste of time -Service-wide server/connection issues are slow to be fixed compared to other similarly-priced VPNs -did not offer any sort of discount/compensation for service being down for months at a time ——————————— Positives: -nicely designed app (most recent update June 2019 is less cool considering the low quality of service) My suggestion: do not buy
  • Please hear me out before using this App Dec 16, 2018

    By Hervé LIU
    I’ve actually been trying to chill myself before writing this review, because I don’t want my rage to confuse others. The simple fact for me is that, I trusted VyprVPN, but their terrible service caused me not only anxiety, but also economical lost. Before I left U.S. for China, I checked different VPN companies, because I know that Chinese Fire Wall would cause me lost connection with the world outside. VyprVPN advertises itself, saying it has a team consistently working on breaking the Chinese Fire Wall, so I payed for a year’s service. However, the truth is that their servers do not response most of the time, and my MacBook VyprVPN does not even try to connect when I click the “Connect” button! I could not check my gmail, or my Messenger, which fact made me almost isolated from my friends and colleagues outside of China for two weeks until a friend in China helped me find another VPN service, free to use and much more reliable. During which time, I lost a check sent from the U.S. due to the fact that I could not update my address in China. I really hope that no one else would fall into such terrible situation as I did. Please reconsider if you are planning to use VyprVPN for serious reasons. And do not pay them anything! Since I just learned that there are other VPN services that are free to use, and that, more importantly, really work!
  • Sep 28, 2021

    By A Google user
    Unreliable, stops working when I need it most--in unsecured public places like hospitals regarless of its connection settings . Don't waste your money on this overhyped and useless app. Update. 9/27/2021: The latest update is dysfunctional again -- I have to turn it off to make my email work, to play online videos, or make Google weather app work!!
  • Fault app and disabled my iPhone completely Jun 14, 2018

    By Leo Wilkens
    Firstly when I got the app, I was not able to connect with it at all. Even when I was using the paid features it did not allow me to connect to any network that I normally would be able to on any of my other devices. On top of that the app would automatically connect me to the vpn whenever I connected to a different wifi and when it did that, I wasn't able to use that wifi until I went into the app to turn it off. It also would not let me tap the vpn off slider in the settings to turn it off, as I said before I had to go into the app and turn it off, on top of all that today I had an experience where it showed a random phone notification asking for my password. When I tried to hit cancel the notification opened up again and it would not stop, making my iPhone completely unable to use. I tried rebooting it and it still showed up. I had to quickly delete the app in the .5 seconds that I had between when I hit cancel and when it opened again. DO NOT DOWNLOAD THIS APP. I've never reviewed an app before because I've never felt such a hatred or liking to any other app OTHER THAN THIS ONE. However if you are considering using vypr for your computer I wouldn't hesitate it's a great vpn but again, do not download this app
  • It use to work well, now it constantly crashes May 2, 2020

    By Tequila Bob_61
    I’ve had this application for about 3+ years. It worked well, but can be slow. It started having problems in February where it would stop working. You had to disconnect and reconnect about every 15-30 minutes. This happens on multiple newer iPhones, XS Max and iPads. I’ve tried to get help from technical support. They have you try every conceivable configuration setting. Nothing they recommend works. Now they just want to close the ticket. They email me that without responding to them within two days they will close the ticket. They don’t care about fixing the problem, just closing the ticket. I’ve noticed other reviews note similar problems with the application and the company response is to contact customer service. If you do, you will be treated to a process that wastes your time, and includes not reading your comments and asking you to do everything you told them you already did. After retest, documenting and emailing, they want you to just go away when the application doesn’t work. Btw... don’t expect any money back if you cancel, and cancelling has its own challenges. I’d recommend using a different vpn provider.
  • Don’t buy this scam! Jul 31, 2019

    By Frozensilent
    If you have a subscription and already paid for the subscription for a year then cancel subscription (so it doesn’t auto renew) they will delete your account without refund. Not sure if this happened to anybody else or just me and if so I don’t know why. I’ve been using this vpn for months with no problem, paid for a year subscription and my account somehow got “deleted”. I was still logged in to my account just nothing worked so I contacted support and they said it got deleted and no way to regain access to it. I had to sign up and make a new account. Try to make a new account I have to BUY IT AGAIN!! My previous purchase does NOT carry forward because my other account that I bought is linked to my Apple ID. They want me to buy it again!! I still have 10 months left on my subscription!!!! Soooo angry! They can’t even tell me how my account got “deleted”!! Update: Made new account, got charged another full year and cannot log in to the new account because I have an account linked to my Apple ID already. So done with this app.
  • Aug 5, 2021

    By K Bramlett
    Just like its PC counterpart, VyprVPN is pure trash. I had it on my PC for less than 1 hour because it slowed down my browsers to a crawl. The android app is no better. There are better VPNs on the market with better service and better customer support. I strongly suggest using one of those....Update August 5 2021...When I stated that I had your service for less than 1 hour I meant it. When I discovered that it is was Vypr VPN giving me the problems I immediately cancelled the service
  • used to be great, now ZERO stars Jan 11, 2019

    By NotPayingForYourMansion
    this app USED TO BE GREAT now it’s a barely usable annoyance at best. customer support was initially quasi-helpful BUT ultimately gave NO HELP AND CONNECTIVITY ISSUES WERE NEVER RESOLVED. see other 1 star reviews. this has been ongoing for the better part of 8 months. 8 MONTHS OF NO SUPPORT?! now i just get ignored and do not even get a response from support. NOTHING. not even a BS “we are aware and working on it “. NO RESPONSE FOR A PAYING PREMIUM LEVEL CUSTOMER?! i work in IT and this app AND customer support are useless and a terrible business model. not axe grinding just feeling taken advantage of. what am i/we paying for?!? further, in a tragic comedy fashion, immediately after i log a ticket, the app works for a few minutes and then a pop up appears ASKING FOR A REVIEW?!!? are you guys high?! fix this app on macOS and iOS or get off the app store and stop fleecing customers. ZERO stars if i could. maybe 1 star IF i received some explanation. ultimately, i feel ripped off. kinda sorry for the negative review but to everyone reading this BEWARE.
  • Aug 9, 2021

    By Leon Kuo
    Updated Aug 09 2021 - Frequent DNS errors and failures that require reconnecting to resolve, multiple times a day. You get what you pay for. Across Windows and Android/ChromeOS, when the app crashes or drops a connection, it can often result in a "leak" of my location to Google and Facebook, which is most unpleasant.
  • Aug 24, 2021

    By Mr. C.
    Today, I tried to set up an account with VyprVPN. Having entered my chosen email address and password, I received the message 'Network Unavailable'. But, a network connection was definitely available as indicated both by the WiFi system icon and an active email connection. Very disappointing.
  • Buggy. Prevents connection often. Jan 11, 2018

    By TimeSteward
    I have to uninstall and reinstall this app more than any other app I have ever purchased. Literally hundreds of apps. Lately it has gotten, if possible, worse. Despite multiple requests for help (and silence), it keeps hanging or being very slow with connection. The problem is that while it's doing that, no traffic in or out until the app starts behaving - if ever. It has hung for hours multiple times. Until it works right, nothing comes in or out. No messages, email, internet, home control, streaming music - nothing. I can't keep restarting my phone and uninstalling/reinstalling/re-logging in every time I wake my phone from sleep mode and check for messages. I want to love this service and app, but you're killing me Vypr.

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