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Vianet

Vianet

Vianet Communications Pvt. Ltd.

Vianet is a Customer Care App for our FTTH Customers to manage their accounts.

3.5 Ratings 3K+ Reviews 1M+ Downloads

Ratings & Reviews

3.5
2.5K+ Ratings
  1. 5
    54+%
  2. 4
    7+%
  3. 3
    4+%
  4. 2
    4+%
  5. 1
    30+%
Write a Review
  • Apr 1, 2021

    By Curious
    I am not getting registered here! DVR is not available in many channels now which were available before! Please solve this.
  • Inadequate routers from Vianet Jan 24, 2021

    By Richard Wohl
    It took me more than a month to discover the reason why my Apple devices kept disconnecting from Vianet high-speed fibre internet. It became ridiculously frustrating and Vianet was unaware of the obvious solution for this. It turned out that the Comtrend routers supplied by Vianet are not compatible with Apple devices. I’m still puzzled as to why the company doesn’t know about this problem, but nonetheless I solved it by independently purchasing my own high quality router (Linksys AX4300).
    more
    img AppGrooves User
  • Feb 25, 2021

    By krishna gharti
    Maintenance is to slow.. i even call 4 5 times in a day but they will keep saying wait for sometimes...
  • Mar 19, 2021

    By Rabindra Maharjan
    Slow internet, rude and arrogant customer service, inefficient and untrained maintenance service.
  • Mar 31, 2021

    By SAM
    Charging customers 1130-2500 because they cannot solve their own NETTV box software isuue is unacceptable. Very dissapointed at Vianet.
  • Mar 8, 2021

    By Kabita Neupane
    It is the worst internet service in Nepal.it is slow like helll plus maintenance is even worse.

No reviews available

  • Apr 1, 2021

    By Curious
    I am not getting registered here! DVR is not available in many channels now which were available before! Please solve this.

No reviews available

No reviews available

  • Jan 23, 2021

    By Shiva Shrestha
    More update and improvement required regarding as: 1. Show the number of current active devices 2. Enable/disable device to connect 3 . UI/UX is not impressive
  • Dec 29, 2020

    By Binkal Kilambu
    Whenever I try to make the payment through vianet app....it just freaking crashes.....this issue needs to be rectify as soon as possible.
  • Inadequate routers from Vianet Jan 24, 2021

    By Richard Wohl
    It took me more than a month to discover the reason why my Apple devices kept disconnecting from Vianet high-speed fibre internet. It became ridiculously frustrating and Vianet was unaware of the obvious solution for this. It turned out that the Comtrend routers supplied by Vianet are not compatible with Apple devices. I’m still puzzled as to why the company doesn’t know about this problem, but nonetheless I solved it by independently purchasing my own high quality router (Linksys AX4300).
    more
    img AppGrooves User
  • Feb 25, 2021

    By krishna gharti
    Maintenance is to slow.. i even call 4 5 times in a day but they will keep saying wait for sometimes...
  • Mar 19, 2021

    By Rabindra Maharjan
    Slow internet, rude and arrogant customer service, inefficient and untrained maintenance service.
  • Mar 31, 2021

    By SAM
    Charging customers 1130-2500 because they cannot solve their own NETTV box software isuue is unacceptable. Very dissapointed at Vianet.
  • Mar 8, 2021

    By Kabita Neupane
    It is the worst internet service in Nepal.it is slow like helll plus maintenance is even worse.

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