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Vianet

Vianet

Vianet Communications Pvt. Ltd.

Vianet is a Customer Care App for our FTTH Customers to manage their accounts.

3.1 Ratings 3K+ Reviews 1M+ Downloads

Ratings & Reviews

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  • img Community

    Worst service provider - Unprofessional Apr 27, 2021

    By Deepak
    They are completely unprofessional. I was told during connection setup that I will get 3 1 month extra service, but after 3 month they suddenly stopped my internet connection. When we asked they said, due to unknown reason they can't provide the extra month and if I want to continue further I have to pay another 3 month full payment. After trying another attempt to discuss with them, they blocked my number and didn't pick up my call at all. This is totally unprofessional on their side.
  • img Community

    Inadequate routers from Vianet Jan 24, 2021

    By Richard Wohl
    It took me more than a month to discover the reason why my Apple devices kept disconnecting from Vianet high-speed fibre internet. It became ridiculously frustrating and Vianet was unaware of the obvious solution for this. It turned out that the Comtrend routers supplied by Vianet are not compatible with Apple devices. I’m still puzzled as to why the company doesn’t know about this problem, but nonetheless I solved it by independently purchasing my own high quality router (Linksys AX4300).
  • Jul 20, 2021

    By Nees Hal
    The most annoying thing of this company is network gets disconnected automatically without any reason n server goes down suddenly for few seconds n again gets connected..this is the worst part of this network..it makes so annoying that sometimes i feel like giving one star is also alot for yuh as compared to ur network service😡😡😡🤬🤬🤬
  • Jun 14, 2021

    By Sushan Shrestha
    The worst service provider, 1. the team never follow back. 2. The support team misguide (staff fault) to buy secondary router whereas the prb was in primary and charge for primary as well while in the period of this covid where we are suffering from crisis. Also, they cut the internet without notice. 3. Via tv keeps on buffering. 4.Completely not worth the amount you pay to vianet. Its worthless. 5. At first, they provide good service but after a year or two, their everythint sucks.
  • Jul 19, 2021

    By Haha Haha
    Even your app is taking more than 10 min just to download and funny thing is your app is only 10mb. Imagine how slow this internet could be. 30 Mbps is more like 1 Mbps hahahaha
  • Jun 21, 2021

    By Raman Bista
    Vianet don't even deserve a star. Internet never works properly , calls never get answered and if by any chance get answered they never fix the issue, tickets are never responded back. Worst internet service providers in my area or most probably in the nation.
  • Jun 24, 2021

    By Devil Gamer
    After taking 35 mbps, it works like 1 mbps net. The vianet app also take much more time to load. It only works properly for the new customers. After 6 months it works as 1 mbps net. The worst net i have used.
  • Jun 14, 2021

    By Kaustubha Rayamajhi
    If I have to make a complaint, Vianet says please register it via mobile app. When I open the app, it crashes. Looks like Vianet is just not interested in customer service.
  • May 22, 2021

    By Xuchha Chuchha
    I'm using 45 Mbps But whatever I downloaded is taking too long time for download.. even when I talk in messanger call , net is slow.. vianet is Soo slow and price is Soo high.. and vianet apps also not working properly.. please fix these problems...
  • Jul 8, 2021

    By Yogesh Shrestha
    Very very very useless and money waste ips and vaitv too. I strongly thinking about changing my ips in next renewal time. Zero star

No reviews available

  • img Community

    Worst service provider - Unprofessional Apr 27, 2021

    By Deepak
    They are completely unprofessional. I was told during connection setup that I will get 3 1 month extra service, but after 3 month they suddenly stopped my internet connection. When we asked they said, due to unknown reason they can't provide the extra month and if I want to continue further I have to pay another 3 month full payment. After trying another attempt to discuss with them, they blocked my number and didn't pick up my call at all. This is totally unprofessional on their side.
  • img Community

    Inadequate routers from Vianet Jan 24, 2021

    By Richard Wohl
    It took me more than a month to discover the reason why my Apple devices kept disconnecting from Vianet high-speed fibre internet. It became ridiculously frustrating and Vianet was unaware of the obvious solution for this. It turned out that the Comtrend routers supplied by Vianet are not compatible with Apple devices. I’m still puzzled as to why the company doesn’t know about this problem, but nonetheless I solved it by independently purchasing my own high quality router (Linksys AX4300).
  • Jul 20, 2021

    By Nees Hal
    The most annoying thing of this company is network gets disconnected automatically without any reason n server goes down suddenly for few seconds n again gets connected..this is the worst part of this network..it makes so annoying that sometimes i feel like giving one star is also alot for yuh as compared to ur network service😡😡😡🤬🤬🤬
  • Jun 14, 2021

    By Sushan Shrestha
    The worst service provider, 1. the team never follow back. 2. The support team misguide (staff fault) to buy secondary router whereas the prb was in primary and charge for primary as well while in the period of this covid where we are suffering from crisis. Also, they cut the internet without notice. 3. Via tv keeps on buffering. 4.Completely not worth the amount you pay to vianet. Its worthless. 5. At first, they provide good service but after a year or two, their everythint sucks.
  • Jul 19, 2021

    By Haha Haha
    Even your app is taking more than 10 min just to download and funny thing is your app is only 10mb. Imagine how slow this internet could be. 30 Mbps is more like 1 Mbps hahahaha
  • Jun 21, 2021

    By Raman Bista
    Vianet don't even deserve a star. Internet never works properly , calls never get answered and if by any chance get answered they never fix the issue, tickets are never responded back. Worst internet service providers in my area or most probably in the nation.
  • Jun 24, 2021

    By Devil Gamer
    After taking 35 mbps, it works like 1 mbps net. The vianet app also take much more time to load. It only works properly for the new customers. After 6 months it works as 1 mbps net. The worst net i have used.
  • Jun 14, 2021

    By Kaustubha Rayamajhi
    If I have to make a complaint, Vianet says please register it via mobile app. When I open the app, it crashes. Looks like Vianet is just not interested in customer service.
  • May 22, 2021

    By Xuchha Chuchha
    I'm using 45 Mbps But whatever I downloaded is taking too long time for download.. even when I talk in messanger call , net is slow.. vianet is Soo slow and price is Soo high.. and vianet apps also not working properly.. please fix these problems...
  • Jul 8, 2021

    By Yogesh Shrestha
    Very very very useless and money waste ips and vaitv too. I strongly thinking about changing my ips in next renewal time. Zero star
  • img Community

    Worst service provider - Unprofessional Apr 27, 2021

    By Deepak
    They are completely unprofessional. I was told during connection setup that I will get 3 1 month extra service, but after 3 month they suddenly stopped my internet connection. When we asked they said, due to unknown reason they can't provide the extra month and if I want to continue further I have to pay another 3 month full payment. After trying another attempt to discuss with them, they blocked my number and didn't pick up my call at all. This is totally unprofessional on their side.
  • img Community

    Inadequate routers from Vianet Jan 24, 2021

    By Richard Wohl
    It took me more than a month to discover the reason why my Apple devices kept disconnecting from Vianet high-speed fibre internet. It became ridiculously frustrating and Vianet was unaware of the obvious solution for this. It turned out that the Comtrend routers supplied by Vianet are not compatible with Apple devices. I’m still puzzled as to why the company doesn’t know about this problem, but nonetheless I solved it by independently purchasing my own high quality router (Linksys AX4300).

No reviews available

No reviews available

No reviews available

No reviews available

  • Jun 27, 2021

    By Mr Pirates
    It is nice but sometimes it doesn't work for a while and here are too many bugs we can found and when I used to go in internet section there tells some error occurred
  • img Community

    Worst service provider - Unprofessional Apr 27, 2021

    By Deepak
    They are completely unprofessional. I was told during connection setup that I will get 3 1 month extra service, but after 3 month they suddenly stopped my internet connection. When we asked they said, due to unknown reason they can't provide the extra month and if I want to continue further I have to pay another 3 month full payment. After trying another attempt to discuss with them, they blocked my number and didn't pick up my call at all. This is totally unprofessional on their side.
  • img Community

    Inadequate routers from Vianet Jan 24, 2021

    By Richard Wohl
    It took me more than a month to discover the reason why my Apple devices kept disconnecting from Vianet high-speed fibre internet. It became ridiculously frustrating and Vianet was unaware of the obvious solution for this. It turned out that the Comtrend routers supplied by Vianet are not compatible with Apple devices. I’m still puzzled as to why the company doesn’t know about this problem, but nonetheless I solved it by independently purchasing my own high quality router (Linksys AX4300).
  • Jul 20, 2021

    By Nees Hal
    The most annoying thing of this company is network gets disconnected automatically without any reason n server goes down suddenly for few seconds n again gets connected..this is the worst part of this network..it makes so annoying that sometimes i feel like giving one star is also alot for yuh as compared to ur network service😡😡😡🤬🤬🤬
  • Jun 14, 2021

    By Sushan Shrestha
    The worst service provider, 1. the team never follow back. 2. The support team misguide (staff fault) to buy secondary router whereas the prb was in primary and charge for primary as well while in the period of this covid where we are suffering from crisis. Also, they cut the internet without notice. 3. Via tv keeps on buffering. 4.Completely not worth the amount you pay to vianet. Its worthless. 5. At first, they provide good service but after a year or two, their everythint sucks.
  • Jul 19, 2021

    By Haha Haha
    Even your app is taking more than 10 min just to download and funny thing is your app is only 10mb. Imagine how slow this internet could be. 30 Mbps is more like 1 Mbps hahahaha
  • Jun 21, 2021

    By Raman Bista
    Vianet don't even deserve a star. Internet never works properly , calls never get answered and if by any chance get answered they never fix the issue, tickets are never responded back. Worst internet service providers in my area or most probably in the nation.
  • Jun 24, 2021

    By Devil Gamer
    After taking 35 mbps, it works like 1 mbps net. The vianet app also take much more time to load. It only works properly for the new customers. After 6 months it works as 1 mbps net. The worst net i have used.
  • Jun 14, 2021

    By Kaustubha Rayamajhi
    If I have to make a complaint, Vianet says please register it via mobile app. When I open the app, it crashes. Looks like Vianet is just not interested in customer service.
  • May 22, 2021

    By Xuchha Chuchha
    I'm using 45 Mbps But whatever I downloaded is taking too long time for download.. even when I talk in messanger call , net is slow.. vianet is Soo slow and price is Soo high.. and vianet apps also not working properly.. please fix these problems...
  • Jul 8, 2021

    By Yogesh Shrestha
    Very very very useless and money waste ips and vaitv too. I strongly thinking about changing my ips in next renewal time. Zero star

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