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Venmo

Venmo

PayPal, Inc.

Venmo is the fun and easy way to pay and get paid.

4.9 Ratings 11M+ Reviews 10M+ Downloads
Featured on Must-Have Apps for Personal Finance for Beginners

About Venmo

Venmo is the fun and easy way to pay and get paid.
see more about Venmo

Ratings & Reviews

4.9
10.7M+ Ratings
  1. 5
    91+%
  2. 4
    6+%
  3. 3
    1+%
  4. 2
    0+%
  5. 1
    1+%
  • Absolutely ridiculous! Dec 9, 2018

    By Kingston Remix is AMAZING!
    My friend transferred $400 to my account I go to do an instant transfer to my personal checking account and it will not go through. And oh how convenient no customer service support to call because apparently they work bankers hours. How in the world are you going to be a 24/7 cash application and not have any sort of online tech support or offer any live tech-support?? This is literally an emergency situation where I needed to borrow the funds which I did.....I now have my funds sitting in this stupid account which I am unable to touch or have access to and will have no way to contact their customer service until Monday morning it is currently Friday 7:30 PM. I am beyond furious. I knew I should’ve gone with my gut and used the other three different cash apps I have on my phone which worked beautifully and have never had an issue with. I only last minute decided to use this one for the first time tonight never thinking for a second that I would not be able to access my funds. USER BEWARE PLEASE don’t use this stupid application....no tech-support after 4 PM M-F.
    more
  • Nov 23, 2020

    By Kevin Johns
    Very basic app very simple to use. I haven't had any glitches or misplaced funds yet. Let's keep it that way. Although the only feature I noticed they don't have is a check scanning option. I'm a free lance courier and sometimes clients pay me in checks that I have to wait for a bank to clear. Next update I think they should add a check scan feature.
    more
  • Nov 25, 2020

    By Kevin A
    Just a lil update. In OKC no issues nor have I heard of any from anyone.. Just make sure you keep your personal info , personal just like it reads.. 11/25/20.. It works just like it says .. only part of it that could be faster is transfer from my bank to vemmo or vice versa. 4 stars Only for the fact that I recieve payments from customers instantly but cant get vemmo or my bank account to transfer that quick. Makes no sense really..
    more
  • Nov 14, 2020

    By Adrian Haro
    Love the app but it has some problems with the consistency of being "up and running". With that being said, the apps reliability has caused enough inconvenience for me to rate this app 3 stars. Until fixed, I will not change my rating.
    more
  • Nov 21, 2020

    By Dakota Brooks
    Easy,accessible, quick, and current. I do not not like the feature of having to say what you are giving money for. It's kind of weird to have a community post of what people are helping their friends for. I feel there should be more been privacy to appeal for the younger more technologically aware crowd to keep private experiences of sharing money.
    more
  • Nov 25, 2020

    By Melissa Carriker
    I am actually recommending this as NO STARS, NOT ONE. Started out good. Turned very bad. You cannot transfer YOUR money to YOUR card more than once apparently or they freeze your account. Great for people trying to live on a budget or having to get money so their child can go on an unscheduled trip with a friend. WOULD NOT RECOMMEND THIS TO MY DEAD DOG!!
    more
  • Nov 17, 2020

    By Vangie Felipe
    It was working well since I first installed the app, but today has been a frustrating day as the app has been freezing up, none of the function buttons work, or worse, I only get a blank "black" screen. What's going on??! Get the bugs out and get it fixed, then you'll get a better rating! I have ready uninstalled the app once, and have again re-installed it, but I am having the same problems! I am awaiting payments, but have not been able to have the app work properly! GET IT FIXED ASAP!!
    more
  • They lie to you Apr 1, 2020

    By alanaalexis
    I have never had any problems with this company/app but today really changed all of that. I wanted to add money to my account to cover some charges so I transferred almost $90 from my bank account to my Venmo account. If you have used this app before you know when you make a payment to someone the money comes out of your bank the next day. I checked my bank account and it came out so I check Venmo and it doesn’t show up. I talk to customer service on the chat, over email, and on the phone. Over chat and email they tell me it is run as an ACH transfer and takes 3-5 business days to show in my account. I work in a bank with these types of transfers and they never and I mean NEVER take 3-5 days. They take one at the most two days. Furthermore it was not run as an ACH transfer it was run as an auto debit (as if I swiped my debit card). I asked multiple times why I was being lied to and no answers just a run around. The girl at customer service on the phone was really trying to help me but she just didn’t have any information. I don’t know if she was new or if they just don’t care enough about their customers and employees to give them info and training to be able to help people. Don’t EVER put money in your Venmo account. Wait for them to take it out of your account after you transfer it/make payments. They will take your money then lie to you and hold it for as long as they can get away with it.
    more
  • wish I could give zero stars Aug 5, 2019

    By breiannmavraedis
    I have money that was sent to me for bills on my Venmo and when I tried sending it to my bank it immediately locked me out and said my account is frozen... I’m not sure why but it won’t even let me do anything from this point in my account. I went online to your “help” page and followed the instructions for a frozen account... it ended up being a dead end. I then called customer support and they wouldn’t even tell me the issue with my account, just said it’s going to take 5-7 business days for an “account specialist” to look into my account. I don’t mind that, all I asked was if I could send that money back to the original sender or just cancel that payment. They said once a payment is sent through there’s no way to get it back to the sender, not even through customer support. So basically I have money sitting in my account and I can’t even touch it because my account is frozen? And they won’t allow me to speak with anyone before the seven business days. Absolutely shocked and mortified with this apps customer service skills. Very obvious that they don’t care about their customers experience and they have zero safeguards for protecting the financial aspect of this app. There should be some way to send that money back to the sender so I’m not sitting here waiting for nearly two weeks just to access those funds, or allow me to speak to an account specialist over the phone. Once this situation is handled I’m never using this app ever again.
    more
  • Nov 24, 2020

    By WILLIAM KNOWLES
    It told me my bank information was lost and that I had to reestablish the link. My bank called instead of texting the code and went straight to voice-mail without leaving one. I kept checking and waiting, then got pissed, closed and reopened Venmo and all the sudden it had no problem with my bank information. Thanks for wasting my time.
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  1. Easy and fun way to share payments and purchases with friends or at millions of retailers on mobile web
  2. Personalize your transactions for bills and utilities with emojis, and “like” or comment on friends’ payments
  3. User-friendly with a simple design that makes it easy to link accounts and cash out to your bank

Reviewed by Laura S on February 1, 2018

  • Absolutely ridiculous! Dec 9, 2018

    By Kingston Remix is AMAZING!
    My friend transferred $400 to my account I go to do an instant transfer to my personal checking account and it will not go through. And oh how convenient no customer service support to call because apparently they work bankers hours. How in the world are you going to be a 24/7 cash application and not have any sort of online tech support or offer any live tech-support?? This is literally an emergency situation where I needed to borrow the funds which I did.....I now have my funds sitting in this stupid account which I am unable to touch or have access to and will have no way to contact their customer service until Monday morning it is currently Friday 7:30 PM. I am beyond furious. I knew I should’ve gone with my gut and used the other three different cash apps I have on my phone which worked beautifully and have never had an issue with. I only last minute decided to use this one for the first time tonight never thinking for a second that I would not be able to access my funds. USER BEWARE PLEASE don’t use this stupid application....no tech-support after 4 PM M-F.
    more
  • Nov 16, 2020

    By Brittany Bohannon
    This app is one of a kind it's so simple a 4-year-old could do it! The moment you send money to someone or they send money to you it automatically goes into your account or out of your account this is the best banking app I have ever had the opportunity and I am blessed to have this awesome opportunity to use this app thank you!!!! ~~
    more
  • Nov 15, 2020

    By PhiPhi Faith
    Best App! The customer service is amazing! Jeni was able to solve my situation in a blink! I was soo happy and she was amazing! Also, I only use this app to send money strictly to my family or close friends and it makes everything sooo easy. It comes with a automatic reload option incase i don't have the fund in my Venmo card which is amazing! I can go out knowing that if I forget my debit card, I could still use my Venmo! Makes purchases/transactions sooo much easier.
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  • Nov 17, 2020

    By janet smith
    I love this app! And the free debit card is so convenient, I don't have to transfer money back and fourth. I use this app with my kids. I can click on their name and show them exactly how much money I've sent them every week/month! No more whining!😂
    more
  • Venmo Original Oct 7, 2018

    By Waiting, forever
    I was a Venmo original user, telling all my friends this is the future of payments. I started saying “hey guys Venmo me, oh you don’t have Venmo? What’s wrong with you? Don’t you know about Venmo? We don’t need cash to split bills anymore.” We’ll, this was also in a period when Venmo said they would pay users if they invited their friends and they signed up. Until this day, I still get users that sign up, because of me, but Venmo does not pay me like they said they would. While I love their application, I don’t appreciate that they didn’t pay me for getting many of my friends, contacts, and business colleagues on Venmo. Maybe thousands of users but Venmo only paid me for the first few users. Venmo is great, but they owe me. I was inline with the thinking that there must be a better way to pay people, and I found Venmo, which was a simpler way to pay people than PayPal, which many people did not trust at the time. I convinced people that it would be safe and efficient. Venmo owes me for all the people I invited, as they said I would be reimbursed. Great app overall, just pay me. :)
    more
  • Nov 25, 2020

    By Kevin A
    Just a lil update. In OKC no issues nor have I heard of any from anyone.. Just make sure you keep your personal info , personal just like it reads.. 11/25/20.. It works just like it says .. only part of it that could be faster is transfer from my bank to vemmo or vice versa. 4 stars Only for the fact that I recieve payments from customers instantly but cant get vemmo or my bank account to transfer that quick. Makes no sense really..
    more
  • Nov 21, 2020

    By Dakota Brooks
    Easy,accessible, quick, and current. I do not not like the feature of having to say what you are giving money for. It's kind of weird to have a community post of what people are helping their friends for. I feel there should be more been privacy to appeal for the younger more technologically aware crowd to keep private experiences of sharing money.
    more
  • Great New Gossip Feeder Nov 8, 2020

    By Staplesque
    It’s super nice that they make transactions public by default unless you change your settings!!! I got off all social media but can still tell which of my friends are in a relationship based on the Venmo transactions I see going between them. Though honestly, it’s a bit much to have to know that two dudes I went to school with years ago are paying each other back for toilet paper and pizza every week. Why do I even have all these Venmo friends? I never chose them consciously. Being serious though, it’s a very handy, easy-to-use app and becomes more and more convenient as more individuals and businesses start using it. I buy groceries at the farmer’s market, receive payments for dog sitting, etc. all through Venmo... for free! I still don’t know how it’s a sustainable business model for Venmo, but it’s awfully nice for me. And splitting checks at a restaurant or whatever is amazingly simple now... gone are the days of your distant acquaintance saying, “I’ll pay you back when I get a chance to grab cash from an ATM,” and then conveniently forgetting for the rest of her life. Just look her in the eye and state your Venmo handle right from the restaurant table so she has no excuse!
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  • Much easier to use than writing a paper check. Dec 30, 2017

    By sushichick66
    Very easy to use money transferred instantly. Much easier than writing a traditional check. I believe Venmo is also PayPal. I took away one star due to privacy. When you sign up it automatically uploads all of your contacts in your phone without warning. It also connects to social media like Facebook. Once you've registered you can change these privacy settings, so be aware to go to settings immediately if you don't want all of your contacts who use Venmo to see your transactions. Also for each transaction you can select if you'd like your friends, the public to see Who you've paid, minus the amount. You can also set each transaction to private. Personally, I don't understand why it's anyone else's business who you pay for what kind of service. It's a Bizzarre concept to me, but then I don't live my life through social media. I am only using Venmo as a form of payment, like cleaning services. Still, it's easy to use and convenient. Just make sure to check Settings before you start transactions unless you want all of your friends, Family and coworkers to know what you're up to.
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  • Really handy - a few issues Sep 3, 2018

    By handsomejex
    I use this app a ton and im a huge fan. One thing that enraged me though is that they’ll sometimes keep your money hostage when you try to pay someone , adding in layers of verification requirements while possibly collecting interest on the sums held up- they don't notify the sender that the money they sent was unclaimed allowing the sender to choose an alternative payment channel - I learned from a young homeless woman who had a Venmo account who i sent money to for train fare, that they would not allow her to accept what I sent. I consider this to be abusive of their fiduciary role. I want them to fix this and make it easier for people in her situation to access funds to be able to improve their situation or make it clear to the person who sends money that the money never reaches the intended recipient. I would give them fewer stars for this issue, but i find for regular use with established contacts it works well. I wish i had the option to preschedule payments or set regular payments. I also wish that my venmo balance would apply to my payment when the amount exceeds the balance- instead of sitting there!
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  • Nov 23, 2020

    By Kevin Johns
    Very basic app very simple to use. I haven't had any glitches or misplaced funds yet. Let's keep it that way. Although the only feature I noticed they don't have is a check scanning option. I'm a free lance courier and sometimes clients pay me in checks that I have to wait for a bank to clear. Next update I think they should add a check scan feature.
    more
  • Nov 14, 2020

    By Adrian Haro
    Love the app but it has some problems with the consistency of being "up and running". With that being said, the apps reliability has caused enough inconvenience for me to rate this app 3 stars. Until fixed, I will not change my rating.
    more
  • Nov 22, 2020

    By Michelle Efird
    I hate that it takes almost a week to add funds and I could only use my checking account to add money instead of just my debit card like cash app does. Also didn't like the fact I had to verify my bank account by them adding money then taking it back out. Cash app is wwwwaaayyyyy better and easier to use. When I want to add funds it's instant on cash app. Venmo you can see what other people have paid folks you know and I hate that. App needs work on how it functions. Just saying.
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  • Unable to Add Debit Cards to Venmo Account Mar 11, 2019

    By getthef0rk0ut
    Today I downloaded the Venmo app and set up my account. I was so excited to start using this app, as everyone I know uses it and raves about how much they love it. After repeated attempts (about 12) to add either of my two VISA debit cards to my Venmo account, and receiving the same error message each time (you can’t use this card in Venmo, try another card), I’ve given up hope that I will ever be able to connect either of these cards to my account, and therefore it’s unlikely that I’ll ever desire to use this app. I do not wish to connect my Venmo account to my bank, I refuse to use a credit card and incur the 3% charge for each transaction, and I’ve verified that my primary debit card is not connected to my PayPal account. I’ve read through the FAQ section, tried every bit of troubleshooting I can think of, and still I am extremely disappointed that Venmo is not the easy, convenient app that everyone says it is. I wish it were actually possible for me to at least connect my primary debit card to my Venmo account, but I guess it’s not meant to be. 1/10 would not recommend ☹️
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  • Sometimes it’s fantastic other times 🙄 Jan 25, 2020

    By pgwayne
    I have had money frozen or inexplicably disappear. I have recently had pieces of digital media (expensive Windows 10 apps) that are non-subscription based, after spending literally DAYS worth of real-world hours on them and going as far as paying for extra add-ons on said apps suddenly appear as “disputed purchases” literally multiple months after the fact inexplicably. I cannot recoup these funds, time, energy, nothing; not can I get an adequate explanation. Things like this are entirely unacceptable. Worst of all are some “instant transfers” that are inexplicably rejected for vague reasons. I end up having to send the money via Venmo for a fee (outrageous!) and have them take the cash out for me IF it isn’t “frozen” for some nonsensical reason of “suspicion.” It’s my money, you get your service fees, stop with the nonsense. You are literally screwing with people’s livelihood. There are MANY other services offering the same thing as Venmo where none of this happens. Sincerely, a beyond frustrated Venmo user.
    more
  • They lie to you Apr 1, 2020

    By alanaalexis
    I have never had any problems with this company/app but today really changed all of that. I wanted to add money to my account to cover some charges so I transferred almost $90 from my bank account to my Venmo account. If you have used this app before you know when you make a payment to someone the money comes out of your bank the next day. I checked my bank account and it came out so I check Venmo and it doesn’t show up. I talk to customer service on the chat, over email, and on the phone. Over chat and email they tell me it is run as an ACH transfer and takes 3-5 business days to show in my account. I work in a bank with these types of transfers and they never and I mean NEVER take 3-5 days. They take one at the most two days. Furthermore it was not run as an ACH transfer it was run as an auto debit (as if I swiped my debit card). I asked multiple times why I was being lied to and no answers just a run around. The girl at customer service on the phone was really trying to help me but she just didn’t have any information. I don’t know if she was new or if they just don’t care enough about their customers and employees to give them info and training to be able to help people. Don’t EVER put money in your Venmo account. Wait for them to take it out of your account after you transfer it/make payments. They will take your money then lie to you and hold it for as long as they can get away with it.
    more
  • Nov 24, 2020

    By WILLIAM KNOWLES
    It told me my bank information was lost and that I had to reestablish the link. My bank called instead of texting the code and went straight to voice-mail without leaving one. I kept checking and waiting, then got pissed, closed and reopened Venmo and all the sudden it had no problem with my bank information. Thanks for wasting my time.
    more
  • Nov 24, 2020

    By Katarzyna Lewandowski
    The app was terrific up until a few days ago where it freezes constantly or where I can't even open it and then makes my entire phone freeze. I have an android but its never been a problem. Did something change? I have uninstalled and installed the app several times, but its actually gotten worse. Hopefully you guys are aware and can address this issue. Thank you.
    more
  • Constant issues with Venmo freezing my money May 14, 2020

    By Shaktigoddess
    They’re holding money paid to me by friends of about 183$. I tried transferring to my bank account and it shows my account is frozen. I can’t transfer it my account and can’t pay someone off the limbo balance. I’ve contacted customer service, email, live chat, read all the preprinted information which doesn’t help since all those are about money owed. This is money for me that’s just sitting there. I’ve sent them a copy of my drivers license to show it’s me. Signed up in Facebook where I only have one account. It’s still saying to contact customer support! What else am I supposed to do. It’s signed up to a new bank account at a credit union. So I correctly entered the routing number and proper account. It’s still frozen. No answer. My account is verified through email. We are at a stand sat I’ll since January. I just want my account open and give me my money. So I ask my friends if it came back to them? Pay me again but in cash? I don’t know what to do at this point but I’m losing money because nobody can pay me in Venmo. So many dinners where nobody has cash so we all Venmo. I’ve lost money friends are trying to reimburse me. I never see it because....my account is still frozen. Since January. 😑 my bank can’t speak to third party and it’s not my bank with the issues.
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  • Convenient but still frustrating Feb 24, 2020

    By FrustratedHerm
    Venmo is a convenient money sharing app since it’s the one most people use but man oh man does it have some serious hang ups. It automatically shares your transaction history with all of your friends. It pulls these friends from Facebook and your phone and makes that list public as well. So anyone of those people can see everyone you know and who you’re paying for what. Also as far as I have found there’s no way to turn off the friends feed or make your personal history your home feed. It defaults to the friends one meaning every time you open the app you see an endless list of your mild acquaintances’s financial transactions. Rachel from high school must be getting married cuz she just Venmoed a wedding photographer and a dj. Your old coworker Tom just paid someone you’ve never heard of for burritos. Carol just paid Jennifer for some wine. Good for them. Glad they’re still having that wine Wednesday. But like who is this for? I hate it. I just wanna slip my friends some money when they grab me food or pay my portion of the rent without going to the bank. Who wants to see how their friends are spending their money? Why even mix the social aspect into it? Get it I guess cuz cash is so last decade or whatever but be prepared to find it as annoying as any other social networking site.
    more
  • Nov 25, 2020

    By Melissa Carriker
    I am actually recommending this as NO STARS, NOT ONE. Started out good. Turned very bad. You cannot transfer YOUR money to YOUR card more than once apparently or they freeze your account. Great for people trying to live on a budget or having to get money so their child can go on an unscheduled trip with a friend. WOULD NOT RECOMMEND THIS TO MY DEAD DOG!!
    more
  • Nov 17, 2020

    By Vangie Felipe
    It was working well since I first installed the app, but today has been a frustrating day as the app has been freezing up, none of the function buttons work, or worse, I only get a blank "black" screen. What's going on??! Get the bugs out and get it fixed, then you'll get a better rating! I have ready uninstalled the app once, and have again re-installed it, but I am having the same problems! I am awaiting payments, but have not been able to have the app work properly! GET IT FIXED ASAP!!
    more
  • wish I could give zero stars Aug 5, 2019

    By breiannmavraedis
    I have money that was sent to me for bills on my Venmo and when I tried sending it to my bank it immediately locked me out and said my account is frozen... I’m not sure why but it won’t even let me do anything from this point in my account. I went online to your “help” page and followed the instructions for a frozen account... it ended up being a dead end. I then called customer support and they wouldn’t even tell me the issue with my account, just said it’s going to take 5-7 business days for an “account specialist” to look into my account. I don’t mind that, all I asked was if I could send that money back to the original sender or just cancel that payment. They said once a payment is sent through there’s no way to get it back to the sender, not even through customer support. So basically I have money sitting in my account and I can’t even touch it because my account is frozen? And they won’t allow me to speak with anyone before the seven business days. Absolutely shocked and mortified with this apps customer service skills. Very obvious that they don’t care about their customers experience and they have zero safeguards for protecting the financial aspect of this app. There should be some way to send that money back to the sender so I’m not sitting here waiting for nearly two weeks just to access those funds, or allow me to speak to an account specialist over the phone. Once this situation is handled I’m never using this app ever again.
    more
  • Venmo card has been nothing but grief Dec 15, 2019

    By PJB2B
    As far as transferring money to another person the service works pretty well , just like CashApp or PayPal. The Venmo card has been a horrible experience. For the first few days I had and used it I experienced no issues. Today it was a entirely different story. My card with adequate funds on it was declined everywhere causing much embarrassment. I finally reached out to Venmo and after several attempts got someone on the chat option. They basically told me they were being declined for security and could do nothing to assist me. Under normal circumstances I could understand and actually be thankful for a financial institution protecting my best interests but my card was declined at Kohl’s department store, two gas stations and even the ATM. The representative hand no remedy to give me beside cashing out to my bank and using my debit card. That would have been fine but the instant transfer wasn’t an option so 1 to 3 business days is now what I’ll have to wait to access the funds. Long story short if you want to send someone money who doesn’t mind waiting to get the actual money in the bank for a few days then Venmo is a fine option. If you want access to your funds quickly or the ability to use a debit card issue free use PayPal or your bank. Today’s issues put Venmo on the bottom of my list for fund transfer services for sure and the person I chatted with just solidified that I am making the correct choice.
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  • Venmo is a horrible company Feb 19, 2020

    By Kevin.Christopher
    There are so many issues with Venmo it’s completely ridiculous. Their app is a complete joke. Every transaction I’ve ever done has had issues. Basically you get a generic error that says it’s your bank that’s the problem and that they are rejecting the payment. Which is completely untrue. That happens like 20 times and then randomly on that 21st time it goes through an hour or two later. The customer service is the worst I’ve ever seen. They deactivate accounts without giving a reason or even attempting to contact the account holder first. They just deactivate the account and say we are not going to give you a reason (claiming that this is to protect their other users because knowing why is somehow a security risk). They don’t even let you respond. “If you have any questions on this decision, this matter is closed and we can’t help you”. All the funds in the account they put under hold and you will likely never see them again. They are basically a bunch of thieves taking money from good people who made valid transactions that they deem invalid for their own made up reasons that they don’t want to share. When they see an opportunity, they cash in. I could keep going on with their bad business practices but my advice to anyone is just stay away. I personally wish I had never used their service, if you can use something else. Unless of course you like throwing your money in the trash or burning it.
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