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Varo Bank: Mobile Banking

Varo Bank: Mobile Banking

Varo Bank, N.A.

Mobile bank account with no monthly fees, auto savings & direct deposit

4.6 Ratings 38K+ Reviews 1M+ Downloads

Ratings & Reviews

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  • Sep 11, 2021

    By minutes ago edited
    I have had no issues with the app. Everything is easy to find. I like the Varo app. Issues with the timing of my payment have made me wary of how Varo handles the payments. Though the it isn't an issue with the app itself, there are a few other things that have made my confidence in Varo decline drastically. Example being the effort and time one must give to reach a representative for the purpose of filing a dispute. It's an extremely long wait!! App request: Card number viewable in app please.
  • Best there is. Love VARO. May 25, 2021

    By Manic Bobo
    I switched to VARO almost 4 years ago. I got fed up with my two other brick and mortar banks (that I only went into twice in 15 years). Got tired of the attitude and delays in doing anything with them. I could never understand how they could bugger things up when my banking needs were really very basic and simple. I picked VARO over several other online banks because they were polite, helpful, and everything happens faster than my other bank. The transition from VARO money to VARO bank has been painless. My daughters and two of my friends have switched to VARO. VARO suits my needs perfectly. I don’t use much cash, don’t deposit many checks, direct deposits are posted 3-4 days early. The few checks I have posted through the app processed quickly and without any issues. The few times I’ve needed cash, they have ATM access just about everywhere. The app and Home Screen widget are great. Only bank I’ve ever dealt with where I haven’t found a single thing to complain about, or had a single problem. The only real semi-issue I have found is if a payment requires a bank cashiers check, banks won’t issue one wo an account in their bank, but I found the places wanting cashiers checks can be talked into money orders.
  • Sep 4, 2021

    By Thomas Bono
    So far so Good,. Functions and is easy to understand. A quick and simple sign up. Was able to transfer funds immediately. Slight upset was the inability for immediate use of virtual card, however the card came quick Any problems I ever encounter will let you know. Developing note: Easy to use and navigate. If I notice anything won't hesitate to share a suggestion 😜
  • Going on 3yrs Jan 6, 2021

    By SweeTsOkc
    I’ve been using Varo since 2018, and it’s pretty cool. I’ve also banked with Chase, IBC, and MidFirst. A physical bank comes in handy if you’re living paycheck to paycheck and need that money on your card that day. Varos’ answer; if you have direct deposit then you can get paid early like with other popular apps. So that’s even better. And if you’re not in a rush you can just take a picture of the check and it’ll be in there the next day of the week. And you can deposit cash by green dot cards. But the customer service is better than any other bank I’ve had. And I’ve yet to run into any issues. They are also always ontop of the new. They were one of the first to get the cards you can just tap like Apple Pay etc. idk I’m easy going so this bank works out well for me. And the early pay is cool. If you need a bank I’d recommend this Forsure. If your bank is troublesome or anything switch over. If it’s not then only switch if you need to get paid earlier
  • Sep 13, 2021

    By Kimberly Kincaid
    The speed at which requests are fulfilled (cash advance, for example) is phenomenal. There are small issues with getting to a customer service rep, but the lag time isn't as long as it was at the height of the Pandemic. This is definitely a mobile banking app for the 21st century. Update:. Encountering issues with the migration eff. 6/30/21 ~ it says i no longer qualify for cash advances!!? Customer Service says make sure the depositor has current account...still waiting.
  • Sep 9, 2021

    By Kimberly Finnell
    Great so far. I have to say it did not take 2 to 3 weeks for my money to be deposited in my account more like a couple days. I was very impressed. Also making a transfer has been wonderful. Also using the card and getting the message asap has also be a great experience. Considering other cards I had this is far a better experience. Thank you
  • Sep 8, 2021

    By Lisa Avis
    I really like the online banking system. It's easy, there isn't a bunch of fees, it's simple to pay bills with and direct deposit tour check to. The only issue I have is that they limit the amount that you can deposit per day to 1000$ and most places only let you add 500 per transaction the the acct at a time. It costs me 10$ to add 1000$.
  • Sep 8, 2021

    By nun ya
    Love Varo and how easy it is to use...The app has a function to lock your card when not in use, to deter anyone from being able to utilize the card without you knowing. I have never had a problem with customer service they have always been prompt when solving any issues I have had and they also have an advance loan program where I find has been useful when needed, you pick a date when it is repaid and it automatically gets taken out...all in all I love varo...
  • Sep 17, 2021

    By Nikkol Harris
    Good app. It would be nice to have a heads up if a feature isn't available for use that day or a certain time frame. There have been times when varo to varo transfer or view card have not worked or was just not shown as an option.
  • Great banking, non-existent customer service Mar 17, 2021

    By BabySweetieBear
    I’ve been a member of Varo for 2 years, and have to say that since it’s become Varo Bank, getting through to customer service seems impossible. With the old Varo, I had nothing but excellent customer service. They always answered the calls or emails. I’ve been trying to get through to customer service for a week now, but no luck 😑 I start calling each morning at 8:00 when they open for business. There’s no wait time mentioned then, but no one answers. I’ll wait for an hour, then am told by the automated system that the wait time is less than 15 minutes. Um, no. It’s more like an hour. I don’t stay on beyond that. When called after 10:00 am, the estimated wait time is “ greater than 60 minutes “. Ugh. I just want to find out some important ( to me) information about a direct deposit that seems to be floating around in my old account. Emails aren’t answered either. Their inefficiency has become my problem, and there’s no way to get in touch. I hope someone from Varo bank reads this and makes it right. I don’t like being disappointed in Varo!
  • Sep 11, 2021

    By minutes ago edited
    I have had no issues with the app. Everything is easy to find. I like the Varo app. Issues with the timing of my payment have made me wary of how Varo handles the payments. Though the it isn't an issue with the app itself, there are a few other things that have made my confidence in Varo decline drastically. Example being the effort and time one must give to reach a representative for the purpose of filing a dispute. It's an extremely long wait!! App request: Card number viewable in app please.
  • Best there is. Love VARO. May 25, 2021

    By Manic Bobo
    I switched to VARO almost 4 years ago. I got fed up with my two other brick and mortar banks (that I only went into twice in 15 years). Got tired of the attitude and delays in doing anything with them. I could never understand how they could bugger things up when my banking needs were really very basic and simple. I picked VARO over several other online banks because they were polite, helpful, and everything happens faster than my other bank. The transition from VARO money to VARO bank has been painless. My daughters and two of my friends have switched to VARO. VARO suits my needs perfectly. I don’t use much cash, don’t deposit many checks, direct deposits are posted 3-4 days early. The few checks I have posted through the app processed quickly and without any issues. The few times I’ve needed cash, they have ATM access just about everywhere. The app and Home Screen widget are great. Only bank I’ve ever dealt with where I haven’t found a single thing to complain about, or had a single problem. The only real semi-issue I have found is if a payment requires a bank cashiers check, banks won’t issue one wo an account in their bank, but I found the places wanting cashiers checks can be talked into money orders.
  • Sep 4, 2021

    By Thomas Bono
    So far so Good,. Functions and is easy to understand. A quick and simple sign up. Was able to transfer funds immediately. Slight upset was the inability for immediate use of virtual card, however the card came quick Any problems I ever encounter will let you know. Developing note: Easy to use and navigate. If I notice anything won't hesitate to share a suggestion 😜
  • Going on 3yrs Jan 6, 2021

    By SweeTsOkc
    I’ve been using Varo since 2018, and it’s pretty cool. I’ve also banked with Chase, IBC, and MidFirst. A physical bank comes in handy if you’re living paycheck to paycheck and need that money on your card that day. Varos’ answer; if you have direct deposit then you can get paid early like with other popular apps. So that’s even better. And if you’re not in a rush you can just take a picture of the check and it’ll be in there the next day of the week. And you can deposit cash by green dot cards. But the customer service is better than any other bank I’ve had. And I’ve yet to run into any issues. They are also always ontop of the new. They were one of the first to get the cards you can just tap like Apple Pay etc. idk I’m easy going so this bank works out well for me. And the early pay is cool. If you need a bank I’d recommend this Forsure. If your bank is troublesome or anything switch over. If it’s not then only switch if you need to get paid earlier
  • Sep 13, 2021

    By Kimberly Kincaid
    The speed at which requests are fulfilled (cash advance, for example) is phenomenal. There are small issues with getting to a customer service rep, but the lag time isn't as long as it was at the height of the Pandemic. This is definitely a mobile banking app for the 21st century. Update:. Encountering issues with the migration eff. 6/30/21 ~ it says i no longer qualify for cash advances!!? Customer Service says make sure the depositor has current account...still waiting.
  • Sep 9, 2021

    By Kimberly Finnell
    Great so far. I have to say it did not take 2 to 3 weeks for my money to be deposited in my account more like a couple days. I was very impressed. Also making a transfer has been wonderful. Also using the card and getting the message asap has also be a great experience. Considering other cards I had this is far a better experience. Thank you
  • Sep 8, 2021

    By Lisa Avis
    I really like the online banking system. It's easy, there isn't a bunch of fees, it's simple to pay bills with and direct deposit tour check to. The only issue I have is that they limit the amount that you can deposit per day to 1000$ and most places only let you add 500 per transaction the the acct at a time. It costs me 10$ to add 1000$.
  • Sep 8, 2021

    By nun ya
    Love Varo and how easy it is to use...The app has a function to lock your card when not in use, to deter anyone from being able to utilize the card without you knowing. I have never had a problem with customer service they have always been prompt when solving any issues I have had and they also have an advance loan program where I find has been useful when needed, you pick a date when it is repaid and it automatically gets taken out...all in all I love varo...
  • Sep 17, 2021

    By Nikkol Harris
    Good app. It would be nice to have a heads up if a feature isn't available for use that day or a certain time frame. There have been times when varo to varo transfer or view card have not worked or was just not shown as an option.
  • Great banking, non-existent customer service Mar 17, 2021

    By BabySweetieBear
    I’ve been a member of Varo for 2 years, and have to say that since it’s become Varo Bank, getting through to customer service seems impossible. With the old Varo, I had nothing but excellent customer service. They always answered the calls or emails. I’ve been trying to get through to customer service for a week now, but no luck 😑 I start calling each morning at 8:00 when they open for business. There’s no wait time mentioned then, but no one answers. I’ll wait for an hour, then am told by the automated system that the wait time is less than 15 minutes. Um, no. It’s more like an hour. I don’t stay on beyond that. When called after 10:00 am, the estimated wait time is “ greater than 60 minutes “. Ugh. I just want to find out some important ( to me) information about a direct deposit that seems to be floating around in my old account. Emails aren’t answered either. Their inefficiency has become my problem, and there’s no way to get in touch. I hope someone from Varo bank reads this and makes it right. I don’t like being disappointed in Varo!
  • 🤦🏽‍♀️ Aug 15, 2021

    By KoreanQueen25!
    It doesn’t make sense that you have to make 1,000 dollars within 30 days in order to use the advance feature which lets you borrow money until pay day but if I was making 1,000 a week or could have it within 30 days I wouldn’t be borrowing money from you all that really makes the feature pointless to those who really need it it doesn’t make sense nor does it seem fair especially to a loyal customer who’s been with you all for a while and never let my account go into the negative until I recently was told I had to make 1,000 within 30 days to even be qualified for an advance. I really thought about just closing my account because of that simple inconvenience being that it was the only reason I had started with Varo and because I could save more with having a saving account, but many other apps have the same feature at this point and would be reasonable when it comes to borrowing money until payday. Also I’ve been with you all since the first varo app that was out all the way up until the new app so I feel as if there should at least a membership where if you’ve been so long and have direct deposit set up then you should qualify it’s not like it’s not already setup where you all will receive your money soon as it hits the account so it’s something to put into consideration not only for me a loyal customer but for the rest of your customers in general. Thank you
  • Sep 1, 2021

    By Jim Wong
    I keep receiving message "you've been inactive for a while, so we logged you out" in the last 3 days. I reinstalled Varo bank app, clear its cache and its data. I also click "logout" button everytime I log out but the problem still persists. It just starts last 3 days and it's really annoying. Please help. If you don't fix this problem, I will close my Varo account soon.
  • Nothing but ongoing issues since they switched to Varo Bank Mar 4, 2021

    By Nacita Moore
    Since Varo received their charter to become a bank there has been nothing but ongoing issues with them ever since. From glitches with activation to account glitches, swiping your card and paying for items glitches, weird account error message glitches...I got annoyed with it all and moved my DD back to Chime temporarily hoping that maybe one day Varo will get it together and I would potentially switch back. I did leave my account opened to deposit and cash checks via mobile deposit. They used to have a great turn around time with that. I have been using this service for over a year or two. Well now they are slacking in that area also. Banks make their money based on how much funds you hold in your account at the end of the day. So you would think they would be doing everything they can to keep their customers happy. Hmph not this bank. It was fine when they were Varo Money. I don’t understand why they chose to switch over. It’s been nothing but chaos ever since. I’m to the point where I am so disappointed with these folks that I am about to close my account completely. I gave them the benefit of the doubt. I gave them many chances and months to redeem themselves. I’m so disappointed especially after speaking so highly of their services. It’s very saddening and very unfortunate.
  • Why did you take away so many useful things? Dec 17, 2020

    By Dominicanfella
    This app is worse than the original app. You should have kept the old one. I shouldn’t have to open the app to view my updated balance. The old app would let you see your balance via notification if you spend anything. Also when you make a transfer from savings to checking or visa versa there is no notification at all. You guys took one step forwards and 10 steps back. When someone send you money via Zelle for example, still no notification saying the money is received as well. You have to log in and wait to see the funds. It use to be almost instant with the old app. This update was the worst thing you guys have done. I was ok with updating my direct deposit and all those other things, but not giving the user proper notifications is not good. I need to be able to see what goes in and out of my account, and I see other reviews saying the same things. Why change something that wasn’t broken? At least keep the useful things. It’s useful to be able to view your current balance after you spent some money without having to log in completely. Whoever took away these features should give me their job. You had one job. One job. Now I need to find another bank.
  • Worst online bank…Stay away Aug 23, 2021

    By Ssammyt
    Varo is an excellent bank if you never have an issue, but if you do even if it’s a serious problem which I have had. They have the worst customer service, they never stick to their own policies. I was told 3 days ago after numerous phone calls and emails over the past 45 days that the only people in all of Varo’s banking staff that the only people that can refund a fraudulent charge is the dispute team. I have never had an overdraft, nor filed a dispute before. But I have 2 fraudulent charges that has left our family very tight on eating much less paying bills that are stacking up because $400 is a lot of money to a family of 5. I followed everything Varo said to do in case of fraudulent charges, just to be ignored, lied too every time I call, and been hung up on. The help section on this issue has been going on since 2018 and they acknowledged the problem and it’s the same for Everyone. 2 months or more before they refund money on fraudulent charges IF you get reimbursed at all. I have never wasted my time to write something like this on s business because I know the struggle it is to run one but this has been criminal. Varo should not be in the financial industry. Crooks don’t think about it and run to another bank!
  • Horrendous deposit limits that competitors don’t have Dec 1, 2020

    By RandallG123
    Came for the high interest yield savings (like most people) and cancelled my account within a month. Would’ve cancelled sooner but I wanted to give the bank a chance. It’s the 1st of December and I still haven’t received my funds and it’s been over three weeks since I cancelled. Customer service’s feedback was “they’re escalating it and they’re not sure a check was even issued...”.I still don’t have my money which I saved for Christmas shopping and I don’t even know when I’ll get it. To be more specific Varo has ridiculous limits (like tiny limit i.e $50) for the amount you can deposit into your savings from an outside institution. You can avoid the limit if you originate the transfer from the outside institution but many banks charge a fee for doing that. Ally bank, a direct competitor, doesn’t have any limits or restrictions like that. Essentially Varo tries to get you to utilize more of their services like their checking account (obligatory checking account by the way). They want you to get automatic deposits too, for example, and in return they will increase your deposit limits. On top of everything they made the cancellation process a nightmare. There are so many better options out there. Stay away
  • Sep 6, 2021

    By Xinovir Prince
    I keep getting this error code 1005 message. I've been unable to log in to my account. I have to keep uninstalling and reinstalling the app just to get it to work. Its getting quite annoying now as this is something that been happening for the past few weeks. It used to work just fine before but not being able to log in to my account without issues its making feel insecure about my savings so I've withdrawn all my funds and transferred it over to ally. I might end up closing the account.
  • Do not use this bank! Jun 5, 2021

    By winteroutloud
    I opened an account in March with Varo for their interest rate to help grow my savings. Made a few initial depots and pretty much just left it like that. Then, a few weeks ago I was notified that my account had been closed. No reason, no notification beforehand that anything strange was going on. “We will email you in 2-3 business days,” was their only comment. Attempts to log in on the app and website were met with an alert that my account was locked. A week went by with no contact from them. Couldn’t get through via the automated customer support because my account number couldn’t be found. Finally, after being disconnected several times and spending actual hours on hold, a human told me that she was “elevating my case” and that someone would get back to me via email within 24 hours. Again, nothing. So far, it has been two weeks and I have yet to receive any communication from Varo. My account is closed, I have no access to the funds I had deposited, no way of contacting anyone who can actually help me, and I still don’t even know why any of this happened. Zero stars for communication and customer service. I just want my funds back so I can put this terrible bank behind me.
  • 1 star too many Jun 7, 2021

    By OpieNovak
    I have been using Varo Bank for about a month now. The first two weeks went fine, no real issues. I got all of my funds transferred into their bank, and then they froze my account, stating that there was a problem with their system that should be cleared up by the end of the day. So I waited. 2 days later, I still have no access to my money. I call again, each time with over an hour hold time. I get another rep that tells me the same thing, almost word for word like it’s memorized. You’ll have your funds by the end of today, tomorrow at the latest. I wait a couple more days, spend an hour and a half on hold. Same memorized speech. I’m leaving for a work trip in an hour with a $20 bill and a prayer that they will fix it so I can get home. My mortgage is past due, bills are stacking up, and all my money is controlled by Varo. After explaining this to the rep, he just hung up on me. I’m completely at a loss here with no money, and now am seeking legal action to obtain my funds and close that account. Oh yeah, I can’t even close my account, did I mention that? This company has cleaned out all of my funds overnight, and I’ve had it. Stay away!
  • Sep 18, 2021

    By Cindy Channell
    I just activated my card yesterday and added money for bills...paid one bill..when I went to pay the other one the money was missing from my card#!. I only used the card once#!. When I called to dispute the transaction they wasn't very pleasant and said be up to 2 weeks before I might hear back from them#!. So 2nd day I had card money came up up missing off my account that I did not use#!.

No reviews available

No reviews available

  • Best there is. Love VARO. May 25, 2021

    By Manic Bobo
    I switched to VARO almost 4 years ago. I got fed up with my two other brick and mortar banks (that I only went into twice in 15 years). Got tired of the attitude and delays in doing anything with them. I could never understand how they could bugger things up when my banking needs were really very basic and simple. I picked VARO over several other online banks because they were polite, helpful, and everything happens faster than my other bank. The transition from VARO money to VARO bank has been painless. My daughters and two of my friends have switched to VARO. VARO suits my needs perfectly. I don’t use much cash, don’t deposit many checks, direct deposits are posted 3-4 days early. The few checks I have posted through the app processed quickly and without any issues. The few times I’ve needed cash, they have ATM access just about everywhere. The app and Home Screen widget are great. Only bank I’ve ever dealt with where I haven’t found a single thing to complain about, or had a single problem. The only real semi-issue I have found is if a payment requires a bank cashiers check, banks won’t issue one wo an account in their bank, but I found the places wanting cashiers checks can be talked into money orders.
  • Sep 4, 2021

    By Thomas Bono
    So far so Good,. Functions and is easy to understand. A quick and simple sign up. Was able to transfer funds immediately. Slight upset was the inability for immediate use of virtual card, however the card came quick Any problems I ever encounter will let you know. Developing note: Easy to use and navigate. If I notice anything won't hesitate to share a suggestion 😜
  • Going on 3yrs Jan 6, 2021

    By SweeTsOkc
    I’ve been using Varo since 2018, and it’s pretty cool. I’ve also banked with Chase, IBC, and MidFirst. A physical bank comes in handy if you’re living paycheck to paycheck and need that money on your card that day. Varos’ answer; if you have direct deposit then you can get paid early like with other popular apps. So that’s even better. And if you’re not in a rush you can just take a picture of the check and it’ll be in there the next day of the week. And you can deposit cash by green dot cards. But the customer service is better than any other bank I’ve had. And I’ve yet to run into any issues. They are also always ontop of the new. They were one of the first to get the cards you can just tap like Apple Pay etc. idk I’m easy going so this bank works out well for me. And the early pay is cool. If you need a bank I’d recommend this Forsure. If your bank is troublesome or anything switch over. If it’s not then only switch if you need to get paid earlier
  • Sep 8, 2021

    By Lisa Avis
    I really like the online banking system. It's easy, there isn't a bunch of fees, it's simple to pay bills with and direct deposit tour check to. The only issue I have is that they limit the amount that you can deposit per day to 1000$ and most places only let you add 500 per transaction the the acct at a time. It costs me 10$ to add 1000$.
  • Sep 8, 2021

    By nun ya
    Love Varo and how easy it is to use...The app has a function to lock your card when not in use, to deter anyone from being able to utilize the card without you knowing. I have never had a problem with customer service they have always been prompt when solving any issues I have had and they also have an advance loan program where I find has been useful when needed, you pick a date when it is repaid and it automatically gets taken out...all in all I love varo...
  • Sep 14, 2021

    By Atlanta SnapZ Photography
    Still great and Amazing Customer service! I feel a majority of the negative reviews were nothing to do with Varo. They are lack of reading, following directions. I started prepaid then went to Varo checking. I still get paid early & have no issues getting deposits of any kind into my account. You can pay less than $4 fee at most retailers or do as I did get 2$ card that has free reloads and link w/Varo. Put $ on free reload card then ach deposit to Varo. Available in minutes.
  • Fast and Efficient Apr 29, 2021

    By daveypassage
    I was really surprised by VARO’S ease of use and absence of unnecessary stuff. I don’t expect much from online only banking platforms, I guess because of the abundance of them. Throughout the past year however, on lock down, and now transitioning back to work, transactions that go through VARO move very fast and the security system is completely reliable without being as over the top as some of the competition’s, which, despite having an account for over two years (with one service in particular) and having used the same device for banking for nearly a year, requires my full web login and 2-factor authorization, on TOP of biometrics. VARO also had a feature that will cover you if you’re in a jam. When I needed $50 and just didn’t have it on me, I launched VARO and set up a loan in about 2 minutes.
  • Sep 8, 2021

    By D McKnight
    Best bank I have ever used. So easy. No fees. Easy to load money at the dollar tree down the road. I love it so much and if anyone is thinking about getting it and is reading this, you really really should. It will make your life easier.
  • Sep 14, 2021

    By Nick Harp
    Ive been using VARO since they started out a few years ago. With- In that time I have had nothing but GREAT experiences with VARO. I had my paycheck DD to my acct. & Everytime payday came my 💰💰 was always there, and would post at almost the same exact time every week. The CSR I had to talk to about MY VARO CARD was extremely nice and outgoing plus eager to help resolve the issue as quickly as they could and also offered a follow up call/email to be sure it had been resolved.🏆🥇💯
  • Sep 15, 2021

    By Maranda Hatfield
    Love varo. I switched from netspend to varo and I made the right decision. The app is very easy to manage. They offer advances without a fee. I don't get charged fees with my debit card like you would with other prepaid debit cards. I get my deposits instantly. They are even coming up with a credit building tool soon. Varo is excellent I have no complaints.
  • Sep 13, 2021

    By Kimberly Kincaid
    The speed at which requests are fulfilled (cash advance, for example) is phenomenal. There are small issues with getting to a customer service rep, but the lag time isn't as long as it was at the height of the Pandemic. This is definitely a mobile banking app for the 21st century. Update:. Encountering issues with the migration eff. 6/30/21 ~ it says i no longer qualify for cash advances!!? Customer Service says make sure the depositor has current account...still waiting.
  • Sep 9, 2021

    By Kimberly Finnell
    Great so far. I have to say it did not take 2 to 3 weeks for my money to be deposited in my account more like a couple days. I was very impressed. Also making a transfer has been wonderful. Also using the card and getting the message asap has also be a great experience. Considering other cards I had this is far a better experience. Thank you
  • Good luck if u need to talk with someone... Jul 8, 2021

    By Pete in Indio
    Update: I must not be the only one to complain about how difficult it is to just change the cell phone number…because just the other day, surprise surprise! I can change my cell phone number easily on the app (which took seconds). Thank you Varo. On 28 March, I tried to contact customer service, because there is no way to change my cellphone number on the app (they send a canned response requiring me to send a pic of my id AND a pic of me holding my id. Hmmm... didn’t have to produce those pics to start the account with varo. Wait time was “over an hour”. They replied to my complaint online, saying it (hold time was temporary). 19 of April, again, heard “your wait time is over one hour.” All I wanna do is change my cell phone number! What if I had a deposit that never showed up? What if I need to dispute a charge on my account? Look at other reviews, that’s what ppl are saying about varo. So good luck to you if you decide to bank with these guys.
  • It's Pretty Cool Apr 27, 2021

    By NenaLinda82pr
    My bank currently closed after many years, so I was forced to find another provider. Varo is pretty close to my previous simple account, and they have all the features you could want in an account. I just wish a few extra items were tweaked in there. Such as transaction search by name. And the ability to earn interest on anything over $5k in savings. For some reason, my Varo account also does not work with a few service providers, such as Paypal (as a bank account - it only accepts the debit card number), Target RedCard (to make payments), Earnin app (to receive), and a few others. I find this all highly inconvenient, and its unclear why these connections don't work. I also don't appreciate the limits of deposit or the fact you make me write "check for deposit with varo bank only" but then refuse a check because the person who gave it to me cut it off too fast and the edges aren't 100% perfect.
  • The Next Best Thing to Chime Mar 21, 2021

    By Leo.shelton
    Chime seems to beat out Varo at everything except the savings APY. I’ve been using Varo with direct deposit for about a month now. I do get my paycheck almost 6 hours earlier in the day than I did using chime so that’s a plus. But chime’s app design is better, offers credit builder credit card, and has support chat in the app. Honestly the only thing that I don’t like about this bank is that their app is so boring and simple. The GUI is about as simple as it gets. Grateful they included a balance widget at least for the Home Screen . I’m not extremely concerned though because Varo is a reputable bank but just created this new app to switch to a better banking system so I can’t to wait see what the future has in store for Varo. Please keep your customers satisfaction the number one goal for this bank and it will be better than chime.
  • Was a customer for 3+ years Jun 11, 2021

    By Kevvinnnrrr
    Overall I was very happy to have had VARO, they were a lifesaver in that particular moment in my life and I stayed with them through everything since, I’ve had some issues a few times with transactions and they solved my problems quick and were very helpful everytime. Also always linkable and convenient. I have recommended them to at least 50+ people in the time I had them...now I would have given 5 stars, if it weren’t that they closed my account 2 days ago...apparently in the user agreement, the account is not to be used as a business account and I had my SBA loan deposited to this account...they told me that it violated the agreement which was terms for account closure..it’s unfortunate...but I would still recommend this bank...just don’t have an SBA loan deposited to it.
  • Great Bank Apr 13, 2021

    By @Droppinhits
    Banking with varo has been just awesome, I feel like I just get paid to have a bank account at this point which is just incredible! The only feedback and reason for my 4/5 star rating, would be the customer support times. Getting a hold of a customer support agent on the phone is usually a hold of over an hour for me every single time. In addition to that, emails I’ve sent are rarely if very late responded to. If I had an emergency with my account, I’m sure I’d be expected to wait extensive periods of time to get a hold of anyone. This as you can imagine is very upsetting and a massive downside to this great bank, I hope it changes in the near future!
  • LOVE VARO BANK, but... Aug 7, 2021

    By Lordosis22
    Amazing! Great app, easy to use. Great features, like getting my paycheck early. Love the debit card and that I can turn it off with click of button and instantly transfer the money I want onto it. Love the 3% interest (main reason why I got VARO). Don’t love all the restrictions, especially the maximum of $5k, but it’s a high interest rate so okay. But MY MAIN COMPLAINT IS WHY IS VARO STILL NOT ABLE TO SYNC WITH MINT. I’m big on budgeting and mint has every other bank!!! MAKE VARO AVAILABLE ON MINT! It’s a pain having to manually track all my expenses in mint because VARO does not communicate with mint. All my other bank accounts connect no problem. PLEASE FIX THIS, it has been a year now
  • Great. But needs work Jan 6, 2021

    By yspencer154
    It’s the fastest and least frustrating banking app I’ve ever used. Transfers are fast, I love their direct deposit offers. I just really wish they would fix their customer service. You have to type in your entire social security number before you even talk to a human being. My card got declined at the store and it took minutes just to hear the robot tell me which number to press, then I was on hold for minutes on end and ended up having to just leave the store. This is just one flub, I think they’re doing a great job. It is now my main bank
  • Slightly disappointed Mar 2, 2021

    By nailtech13
    I have recently discovered the bill pay option with the Varo app before you guys became Varo Bank. I like banking with you guys because I get my money so much earlier than the traditional banks. The one thing that kept me from giving you a five star review was the fact that the new app does not have the bill pay option. I think that is an important option to have especially for your customers that are either on fixed incomes and or don’t have access to paper checks.
  • Sep 11, 2021

    By minutes ago edited
    I have had no issues with the app. Everything is easy to find. I like the Varo app. Issues with the timing of my payment have made me wary of how Varo handles the payments. Though the it isn't an issue with the app itself, there are a few other things that have made my confidence in Varo decline drastically. Example being the effort and time one must give to reach a representative for the purpose of filing a dispute. It's an extremely long wait!! App request: Card number viewable in app please.
  • Sep 17, 2021

    By Nikkol Harris
    Good app. It would be nice to have a heads up if a feature isn't available for use that day or a certain time frame. There have been times when varo to varo transfer or view card have not worked or was just not shown as an option.
  • Great banking, non-existent customer service Mar 17, 2021

    By BabySweetieBear
    I’ve been a member of Varo for 2 years, and have to say that since it’s become Varo Bank, getting through to customer service seems impossible. With the old Varo, I had nothing but excellent customer service. They always answered the calls or emails. I’ve been trying to get through to customer service for a week now, but no luck 😑 I start calling each morning at 8:00 when they open for business. There’s no wait time mentioned then, but no one answers. I’ll wait for an hour, then am told by the automated system that the wait time is less than 15 minutes. Um, no. It’s more like an hour. I don’t stay on beyond that. When called after 10:00 am, the estimated wait time is “ greater than 60 minutes “. Ugh. I just want to find out some important ( to me) information about a direct deposit that seems to be floating around in my old account. Emails aren’t answered either. Their inefficiency has become my problem, and there’s no way to get in touch. I hope someone from Varo bank reads this and makes it right. I don’t like being disappointed in Varo!
  • Fraud issue time Mar 2, 2021

    By trullfarm2020
    Everything has been smooth sailing no issues until I had to report my account for fraud I had to freeze my account so now I have no access to it until fraud department contacts me and I’m being told it can take 2-3 days my opinion fraud issue should be taken care ASAP and you talk to someone the same day to start a report most banks you do talk to someone immediately but this bank is making me wait . I have field a police report and still haven’t filed a report with the bank except freezing my account to stop anymore money coming out so no access to money at all and they don’t seem concerned when this is your main account and have a family to provide for they expect you to wait for them for god knows how long.. bills don’t freeze nor do day to day expenses. I just think these issues should be handled right away and not have to wait days for a phone call . I am not the suspect I am the victim that someone stole a large amount of money from my account it wasn’t just a little .
  • Sep 18, 2021

    By Nieves Diaz III
    Fix your app. Can't even click on the view card tab to lock and unlock card. There's always something going on with this app. Also, should add the option to theme the app and the ability to use Zelle...I like most of my apps dark themed, and most Android apps allow to go with system default dark theme, but this one doesn't. Add some creativity to this app and it would be so much better!! Also, new UI design wouldn't hurt!
  • Aug 31, 2021

    By Da Kyng Trini
    I'm giving 3 stars for this reason: My paycheck comes in on a Tuesday cool so I built around that.Last pay week on that Tuesday I had to send an email out for the money to be releases into the account and guess what 5 mins later the money was available..Here it is another Tuesday on a pay week and still haven't received my money..Yeah imma have to find a bank that is more consistent because this aint working for me..
  • Selfish Behavior Jul 3, 2021

    By OfficialRodLegacy
    I really like the app. I’ve been using varo for over a year now. I had the Varo Money app. I was absolutely pleased with the service untill recently. I have been using the new “Varo Advance” feature. It really was nice to have you guys spot me when I needed it. I have never made a late payment untill a few days ago. The payment was 3 days later than the auto repayment date. I paid the money back And couldn’t take it back out. That almost killed me the other day. Literally. I needed that money and you guys took it away as if your Company was going to hurt. Then I call a representative and he says that Varo did the same thing to him. Apparently it can’t be overturned. If this is the case, I will be closing my account with this bank. I really do not like being put in a bad position and I like to deal with more patient people. This is really sad and it hurt me. I hope somebody cares.
  • New App, New Problems Dec 24, 2020

    By Todd Hewitt
    Like many other reviewers, I am not thrilled with the transition from Varo Money to Varo Bank. One of the biggest appeals of Varo is the high interest rate for their savings account. Unfortunately, when I transitioned to the new app, all of my accrued interest for the month of December had disappeared. I called customer support to figure out the issue, but waited on hold for 30 minutes with no answer before deciding to give up. I ended up sending an email and am hoping they can resolve the situation that way. I know transitions like this can be rocky and I’m hopeful for Varo’s future. If I get my money back and their customer service improves, I will make sure to update my review. But for now, I’m not happy and am definitely starting to look into other online banks. EDIT: Updated my review from 2 stars to 3 stars after the response from the developers below. However, this was not at all clear and should not have required leaving a negative review to get an answer. Additionally, I still have not received an official email response from Varo’s customer service team which is very discouraging. Again, I like certain aspects of Varo and think they have potential. But they’re off to a rocky start with this transition.
  • Was good But Now… Sep 21, 2021

    By MrsDennis0419
    I have been Using Varo since before the Change to Bank. I have enjoyed it. It has been easy to use and good customer service. Unfortunately lately I have had multiple fraudulent transactions coming out of my account. Locking my card did no good and the only way to deal with the issue is to call in and then have to wait for a whole new card. While I understand the process, it means all other deposits and transactions are now put on hold and just makes the process very tedious. As it will take more time to switch all things over to a new card as I wait for the Varo replacement. So no access to my funds. I do not use this card in person and I only use it in certain places online. I’m not happy with this security breach. Or the ways to handle it.
  • Not good anymore Jul 28, 2021

    By karahstarr
    I used to love Varo. I have a traditional bank, but loved the idea of receiving my check early each month so I have my direct deposit sent to my Varo account. It was great at first. I literally never had anything issues until they changed into an actual bank. My checks post late, the ach transactions for paying bills post late and randomly resulting in my balance being off. I have had multiple instances where I ended up paying pretty heftly NSF fees to a company because of Varo posting the transactions weeks after it’s paid. Don’t even try to reach customer service because they’re a joke. I also have been waiting for a dispute to be resolved for months. Everytime I inquire about any updates I’m sent a generic message.
  • 🤦🏽‍♀️ Aug 15, 2021

    By KoreanQueen25!
    It doesn’t make sense that you have to make 1,000 dollars within 30 days in order to use the advance feature which lets you borrow money until pay day but if I was making 1,000 a week or could have it within 30 days I wouldn’t be borrowing money from you all that really makes the feature pointless to those who really need it it doesn’t make sense nor does it seem fair especially to a loyal customer who’s been with you all for a while and never let my account go into the negative until I recently was told I had to make 1,000 within 30 days to even be qualified for an advance. I really thought about just closing my account because of that simple inconvenience being that it was the only reason I had started with Varo and because I could save more with having a saving account, but many other apps have the same feature at this point and would be reasonable when it comes to borrowing money until payday. Also I’ve been with you all since the first varo app that was out all the way up until the new app so I feel as if there should at least a membership where if you’ve been so long and have direct deposit set up then you should qualify it’s not like it’s not already setup where you all will receive your money soon as it hits the account so it’s something to put into consideration not only for me a loyal customer but for the rest of your customers in general. Thank you
  • Why did you take away so many useful things? Dec 17, 2020

    By Dominicanfella
    This app is worse than the original app. You should have kept the old one. I shouldn’t have to open the app to view my updated balance. The old app would let you see your balance via notification if you spend anything. Also when you make a transfer from savings to checking or visa versa there is no notification at all. You guys took one step forwards and 10 steps back. When someone send you money via Zelle for example, still no notification saying the money is received as well. You have to log in and wait to see the funds. It use to be almost instant with the old app. This update was the worst thing you guys have done. I was ok with updating my direct deposit and all those other things, but not giving the user proper notifications is not good. I need to be able to see what goes in and out of my account, and I see other reviews saying the same things. Why change something that wasn’t broken? At least keep the useful things. It’s useful to be able to view your current balance after you spent some money without having to log in completely. Whoever took away these features should give me their job. You had one job. One job. Now I need to find another bank.
  • Sep 6, 2021

    By Xinovir Prince
    I keep getting this error code 1005 message. I've been unable to log in to my account. I have to keep uninstalling and reinstalling the app just to get it to work. Its getting quite annoying now as this is something that been happening for the past few weeks. It used to work just fine before but not being able to log in to my account without issues its making feel insecure about my savings so I've withdrawn all my funds and transferred it over to ally. I might end up closing the account.
  • Missing funds Dec 8, 2020

    By loblolashaye
    Yesterday afternoon I cash out money from my cash app to my Varo debit card and went to check my account and the money was NOT THERE ! Then Varo posted on the same day that they are experiencing technical issues with app and your balance might not be correct. I waited all day for the issue to be resolved and it wasn’t. I called Varo this morning and spoke to a representative and she tells me the supervisor is taking care of the problem and I should receive a email by the end of today about my funds and my account. Remember, this has been like this since yesterday and yesterday was my birthday. If I was really dependent on this money or had a emergency I would have been screwed because of Varo issues. Once this problem is resolved, I will deactivate my account Varo and move on to a better company. Varo was a great app to use til the New Varo debit cards came out and the new Varo app. Varo you have officially lost a long time customer because of lack of communication and the long waiting period for my funds to be shown on my account. I will NOT recommend Varo to any friends or family.
  • I wish I could love it like I used to Feb 11, 2021

    By Pericsely89
    I’ve been with varo for almost 3 years and loved every minute of the experience with the old Varo money!, every notification, the customer service, and of course timely direct deposits. Imagine my surprise when I crossed over to the “New & So called Improved” Varo bank :(.. I don’t get none of my notifications anymore for my transactions and that’s a huge thing for me. Not knowing when things come or go and then dealing with Calling customer service, being on hold for hours, just to be told “I’m not sure why your notifications are not working, but they should be”.. DUH!!, I know they should be but for whatever reason ever since crossing over to this new bank, everything has taken a downfall which made me start moving my money back to my chime account. Please get it together Varo so I could come back to you. I’m obviously not the only experiencing this because if you look at other reviews other users have the same problem!!, New customers may not have this issue, but people who’ve had to transfer over surely do!!! Please fix this
  • If your money is stolen kiss it goodbye Jul 31, 2021

    By Jahhsjdjdjdhd
    I was charged for some that I wasn’t supposed to Varo did not issue a credit for starters. Then said the investigation would take 90 days it’s been way past 90 days we’re on day 105 I called them and they said “we want to give the company a little more time to respond”. Excuse me? The multi-billion dollar company that my money wouldn’t even make a dent in? I bank with you and you are supposed to fight for me not them. Could you imagine going 105 days without a load of money? I can’t tell a company that I can’t pay my bill for 90 days. I also have a card with chase something similar happened a year and a half ago and was refunded instantly. Ladies and gentlemen that’s the difference between real banks and banks like Varo and chime. Choose a bank that’s fights for you not a bank that fights for the multi-billion dollar company that stole your money.
  • New, but not exactly improved Jan 3, 2021

    By allredmr
    I’ve had Varo for years and I have absolutely loved it up until this transition to the new app and cards. My husband and I have both had issues with the new debit cards not reading at various places, the app is unreliable, notifications can take forever and some charges sit there pending for an extremely long time, and the new account number doesn’t want to connect to Venmo. There’s also apparently a fee now that Varo charges for using an atm, IN ADDITION to the atm fee that you already have to pay the machine. Switching all of my payment information was annoying but that would have been understandable. The debit card issues have been the biggest problem though, to the point that I think we will have to switch to a more reliable bank. I’m really sad about it because until now Varo was easily the best bank account I’ve ever had.
  • Debit card not working at ATM machines Mar 3, 2021

    By Write Jus
    I tried to give Varo the benefit of the doubt after reading the reviews from customers going through the new Varo bank change as I am, however I can’t keep biting my tongue. I over looked the fact that the app doesn’t update as fast as the old app did. However, after trying multiple times to use my card at an ATM with no luck, I got frustrated. This inconvenience almost made me late on paying my rent, and that’s not acceptable. I waited 44 minutes on the phone for customer service and then my call was “dropped” and I’m currently 10 minutes in on a new call now, which my lunch break will not allow any longer for me to wait. I do see a bright future, but it’s only gonna happen if they listen to the people and get their stuff together. I have absolutely NO problem with switching banks if I have to.
  • App Not Allowing me to Upload Docs Jul 8, 2021

    By callmejoi
    App isn’t allowing me to upload any more of the documents requested from me to open account. Began process July 1st and emailed Varo Bank at least more than twice about issue. So far responses have been generic, almost mistaken for an auto-reply, because although I’ve emailed my ID, Passport, Paystub, etc. several times explaining the app shows my application was sent and generally takes 3-5 days to be reviews, they keep emailing me to download app and submit other docs. I’ve tried to do so online but also directs me to download app to submit. I’ve uninstalled app then reinstalled and checked for updates, still same issue. So I think I’ll just hold off from Varo since I wouldn’t want to experience issues like this with such poor and delayed responses from support team with my money in their hands.
  • Great APY % but they need better mobile deposit, increase changes Apr 23, 2021

    By Gkirb
    I’ve been with Varo for years and they would have 5 stars, however they need better customer service hold times. If you call customer service you are on hold for 1-2 hours regularly. If you lose your bank card it takes 7-10 days. If you’re looking for convenience and way faster customer service please keep a Wells Fargo bank account, TD, BOA or chase, etc! For this part alone I would highly consider going back to regular bank. I was very interested in the Online banking, however I can honestly say the traditional banks are still a much better way to go. Even if I had to go to a branch I would have access to funds immediately instead of waiting almost 12 days for my replacement card to be increased.
  • Sep 1, 2021

    By Jim Wong
    I keep receiving message "you've been inactive for a while, so we logged you out" in the last 3 days. I reinstalled Varo bank app, clear its cache and its data. I also click "logout" button everytime I log out but the problem still persists. It just starts last 3 days and it's really annoying. Please help. If you don't fix this problem, I will close my Varo account soon.
  • Nothing but ongoing issues since they switched to Varo Bank Mar 4, 2021

    By Nacita Moore
    Since Varo received their charter to become a bank there has been nothing but ongoing issues with them ever since. From glitches with activation to account glitches, swiping your card and paying for items glitches, weird account error message glitches...I got annoyed with it all and moved my DD back to Chime temporarily hoping that maybe one day Varo will get it together and I would potentially switch back. I did leave my account opened to deposit and cash checks via mobile deposit. They used to have a great turn around time with that. I have been using this service for over a year or two. Well now they are slacking in that area also. Banks make their money based on how much funds you hold in your account at the end of the day. So you would think they would be doing everything they can to keep their customers happy. Hmph not this bank. It was fine when they were Varo Money. I don’t understand why they chose to switch over. It’s been nothing but chaos ever since. I’m to the point where I am so disappointed with these folks that I am about to close my account completely. I gave them the benefit of the doubt. I gave them many chances and months to redeem themselves. I’m so disappointed especially after speaking so highly of their services. It’s very saddening and very unfortunate.
  • Worst online bank…Stay away Aug 23, 2021

    By Ssammyt
    Varo is an excellent bank if you never have an issue, but if you do even if it’s a serious problem which I have had. They have the worst customer service, they never stick to their own policies. I was told 3 days ago after numerous phone calls and emails over the past 45 days that the only people in all of Varo’s banking staff that the only people that can refund a fraudulent charge is the dispute team. I have never had an overdraft, nor filed a dispute before. But I have 2 fraudulent charges that has left our family very tight on eating much less paying bills that are stacking up because $400 is a lot of money to a family of 5. I followed everything Varo said to do in case of fraudulent charges, just to be ignored, lied too every time I call, and been hung up on. The help section on this issue has been going on since 2018 and they acknowledged the problem and it’s the same for Everyone. 2 months or more before they refund money on fraudulent charges IF you get reimbursed at all. I have never wasted my time to write something like this on s business because I know the struggle it is to run one but this has been criminal. Varo should not be in the financial industry. Crooks don’t think about it and run to another bank!
  • Horrendous deposit limits that competitors don’t have Dec 1, 2020

    By RandallG123
    Came for the high interest yield savings (like most people) and cancelled my account within a month. Would’ve cancelled sooner but I wanted to give the bank a chance. It’s the 1st of December and I still haven’t received my funds and it’s been over three weeks since I cancelled. Customer service’s feedback was “they’re escalating it and they’re not sure a check was even issued...”.I still don’t have my money which I saved for Christmas shopping and I don’t even know when I’ll get it. To be more specific Varo has ridiculous limits (like tiny limit i.e $50) for the amount you can deposit into your savings from an outside institution. You can avoid the limit if you originate the transfer from the outside institution but many banks charge a fee for doing that. Ally bank, a direct competitor, doesn’t have any limits or restrictions like that. Essentially Varo tries to get you to utilize more of their services like their checking account (obligatory checking account by the way). They want you to get automatic deposits too, for example, and in return they will increase your deposit limits. On top of everything they made the cancellation process a nightmare. There are so many better options out there. Stay away
  • Do not use this bank! Jun 5, 2021

    By winteroutloud
    I opened an account in March with Varo for their interest rate to help grow my savings. Made a few initial depots and pretty much just left it like that. Then, a few weeks ago I was notified that my account had been closed. No reason, no notification beforehand that anything strange was going on. “We will email you in 2-3 business days,” was their only comment. Attempts to log in on the app and website were met with an alert that my account was locked. A week went by with no contact from them. Couldn’t get through via the automated customer support because my account number couldn’t be found. Finally, after being disconnected several times and spending actual hours on hold, a human told me that she was “elevating my case” and that someone would get back to me via email within 24 hours. Again, nothing. So far, it has been two weeks and I have yet to receive any communication from Varo. My account is closed, I have no access to the funds I had deposited, no way of contacting anyone who can actually help me, and I still don’t even know why any of this happened. Zero stars for communication and customer service. I just want my funds back so I can put this terrible bank behind me.
  • 1 star too many Jun 7, 2021

    By OpieNovak
    I have been using Varo Bank for about a month now. The first two weeks went fine, no real issues. I got all of my funds transferred into their bank, and then they froze my account, stating that there was a problem with their system that should be cleared up by the end of the day. So I waited. 2 days later, I still have no access to my money. I call again, each time with over an hour hold time. I get another rep that tells me the same thing, almost word for word like it’s memorized. You’ll have your funds by the end of today, tomorrow at the latest. I wait a couple more days, spend an hour and a half on hold. Same memorized speech. I’m leaving for a work trip in an hour with a $20 bill and a prayer that they will fix it so I can get home. My mortgage is past due, bills are stacking up, and all my money is controlled by Varo. After explaining this to the rep, he just hung up on me. I’m completely at a loss here with no money, and now am seeking legal action to obtain my funds and close that account. Oh yeah, I can’t even close my account, did I mention that? This company has cleaned out all of my funds overnight, and I’ve had it. Stay away!
  • Sep 18, 2021

    By Cindy Channell
    I just activated my card yesterday and added money for bills...paid one bill..when I went to pay the other one the money was missing from my card#!. I only used the card once#!. When I called to dispute the transaction they wasn't very pleasant and said be up to 2 weeks before I might hear back from them#!. So 2nd day I had card money came up up missing off my account that I did not use#!.
  • Aug 27, 2021

    By Raul Sandoval
    Once upon the time I did mess with Varo, but things started to get complicated, kept getting locked out of my account so I had to make a new account just to get in my old account and it was weird very confusing and hectic at that time especially when I really needed the most. To cut it short day email me sander terminating my account because my account was at .0, I even had few dollars in the savings don't know where that money went, so people my advice don't change your number that will fsu...
  • Everyone should read through their privacy policy Aug 20, 2021

    By Fmj1987
    Update: If you notice the developers response says nothing addressing this horrendous privacy policy other than they aren’t “committing fraud.” If the developer wants to respond to me and tell us whether or not Varo shares your transaction data with 3rd parties than they are free too. Why block VPN access? Why does “Varo” own my transaction data? Why are they collecting every piece of data they can? “Varo owns your Transaction Data.” Varo collects your IP address, browser type, display settings, data about your mobile device, location, social media preferences advertising identifiers. This is all verbatim from their privacy policy. They even go as far as blocking the use of a VPN presumably to force you to give more accurate location data. Think about what this means, every time you swipe your card they use what you purchase to then provide advertisers that information. Banks are supposed to be trusted and private entities. In the 6 months I’ve used them they also have changed the interest rates and agreements multiple times. This is not a bank it’s a data farming scam.
  • Varo is a Scam of a Bank Aug 27, 2021

    By NASchwartz
    Beware of this bank!!! I don’t leave reviews but had to in this case. Varo originally had super attractive savings rates, but made you jump through a bunch of hoops to get those rates. Absurd hoops that no other institutions require, like specific balances down to the dollar amount, and number of debit transactions in a month. I didn’t mind in the beginning because the rates were so good. But once I had moved a bunch of my money into Varo, they put new restrictions every few months on how much interest your money could earn. They also cut the rates every few months and revised their policies and just mailed you the new, lower rates. Complete BAIT AND SWITCH. Then, when I tried to remove money from Varo, they made it really difficult to pull money out. They imposed really restrictive transfer amounts. And they don’t play nice with major US banks, making external transfers even more difficult. In other words, they tricked me into bringing my money to their bank and then tried everything possible to keep my money. Horrible way to run a bank. The advertisement of being “the bank for all of us” is a complete lie.

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