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Varo Bank: Mobile Banking

Varo Bank: Mobile Banking

Varo Bank, N.A.

Mobile bank account with no monthly fees, auto savings & direct deposit^

4.7 Ratings 59K+ Reviews 100K+ Downloads
Featured on Best 10 Banking Apps

About Varo Bank: Mobile Banking

Mobile bank account with no monthly fees, auto savings & direct deposit^
see more about Varo Bank: Mobile Banking

Ratings & Reviews

4.7
58.7K+ Ratings
  1. 5
    88+%
  2. 4
    6+%
  3. 3
    3+%
  4. 2
    1+%
  5. 1
    3+%
Write a Review
  • It’s Alright... Oct 27, 2020

    By JerkDiggler
    I thoroughly enjoy the fact that I get my direct deposit early, and I enjoy(ed) the no fee overdraft feature which spots you $50 until your next deposit. It was nice being able to be spotted a little extra until payday...in the beginning anyway. At some point Varo updated their app which started interfering with the 50 overdraft limit you could use, making all purchases decline even if you still have $45 available for use with the overdraft amount. It doesn’t even solely affect the overdraft amount - you could have $30 bucks in your account, but if you have a couple of pending charges, new purchases will decline until those pending charges settle. Even if the purchase(s) don’t exceed the amount you have left in your account before overdraft takes over. Example: I had about $75 in my account, I attempted to make a $6 purchase and my card declined. I went elsewhere and tried to make another small purchase to test the waters, and again my card declined. I logged into the app and saw that I still had $75 bucks left in my account, and only had about $15 worth of pending charges. Basic math suggest that’s even when those pending charges settled, my avail balance would still be able to cover the $6 purchase and then some before creeping into “overdraft mode”. Varo has some perks, but the seizing of your funds while 2-3 charges are pending is ridiculous, it’s frustrating and embarrassing to say the least.
    more
  • It’s a good “First Time Bank Acct” Jul 23, 2019

    By astiiiiiiiiiiiiiiiiiiiii
    I actually enjoy Varo! It’s structured nicely and the layout is easy to find your way around. I really do like the fact that there isn’t a maintenance fee. I’m using Varo as an alternative because I was having fraudulent issues with a chain Bank who refused to close the account. I’ve had a good experience with Varo EXCEPT for how long it takes for the mobile check to be deposited. If the check is over $200, do not expect your funds for 1-5 business days (and hopefully you’ll remember to deposit the check before the weekend!). This is a good bank to have if you’re new to banking or only making less than $200 deposits. I once made a deposit that was over $580 and I had $200 deposited the next day, while waiting for the remaining to be deposited 7 days later (5 business days + the wknd). I have a check that is over $250 and I’m waiting on the $200 to be deposited one day, and the remaining two days from now. Also, the balance doesn’t automatically refresh all of the time - so it’s very important that you keep mental (or noted) track of your transactions. Again! GREAT app, but it’s better suited for part-time workers or retail employees who are barely making $300. I’ll definitely be looking into a different bank after Varo, hopefully a credit union. It’s also kind of strange that they offer linking your Cashapp to Varo, but there is no clear instruction on how to execute that.
    more
  • Loving my account, but one dislike... Aug 17, 2018

    By ~April A.~
    I am very happy with 99% of Varo, from account to Customer service, but my one dislike is that when I open the app, I find it so confusing seeing all of my linked accounts, and needing to really double check how much money is actually in my Varo account and not a total amount between all of my banks... I kind of primarily open the Varo app to double check my Varo balance prior to using my Varo card, and certainly can’t make any purchases using the amount available between each of my linked accounts, so I personally feel like that feature should be set further in the background and not the main attraction when you open the app. I absolutely do like having the ability to see everything together at a glance, but I truly hate it being so difficult to zone in on the Varo account, which is the major reason why you would open the app instead of opening the app for your other accounts, no?? It would be nice if maybe you could be able to customize your home screen to focus on what’s most important to each person.... Not a big enough reason to make me dislike the bank account, but just something that irks me about the app itself...
    more
  • Jan 10, 2021

    By Alexis Grundy
    Seems good so far! They do need to make it as easy to use fingerprint log-in as it was with the previous app. I enabled it, but it only works sometimes and it doesn't save my password. I love that they have a savings account with interest!
    more
  • Get VARO if you’re looking for the best Mobile Only Banking service Jan 27, 2019

    By Dráco
    I got VARO back in September when I learned about mobile banking over the past summer. I recently turned 23 so I guess you can say that I’m a millennial. Anyways, I rarely ever go to a physical bank and the hassle of having to deal with all sorts of fees with no return on my savings plus without any ease of handling my money I decided to look around for alternative forms of banking. I actually got Chime and VARO at the same time but the reason why I kept VARO and deleted Chime was because Chime stopped doing there 10% bonus on roundups which gave them a slight edge up. VARO also has exceptional customer service so now I can safely say that VARO is the best one out there after comparing several different kinds of mobile banking services. They currently only offer checking and savings accounts but if they ever offer credit cards I’ll most likely pursue that. I never review any app but since this is something I deeply care about I wanted to share my thoughts. I hope that this helps some of you guys out.
    more
  • Jan 12, 2021

    By Justin Case
    Ridiculous app, they want you to do everything in the app which is a stupid concept to begin with because I no longer have access to the mobile number associated with the account. Its a catch 22. And whenever I email them about it, I never get a genuine response or a real human answer, it's always the same thing: to change your number log into the mobile app and hit settings. How can I log in in. The first place if I don't even hace this number anymore? Straight up ridiculous company, stupid app
    more
  • Jan 9, 2021

    By Guy Dedmon
    Horrible experience. It takes forever to reach someone in customer service. I waited over an hour 3 times. The person you reach knows nothing and has to ask a manager. A 5 minute phone call takes 30. They closed my account and I am wait for my retirement check to be snail mail 10 to 14 days. I am getting late charges and it's not my fault. Avoid this bank. It's not worth getting your check a couple of days early. These people act like they know nothing about banking someone must???
    more
  • Jan 12, 2021

    By Yeu
    It wasn't ok to make us switch to a new card. All my statements are lost and savings transfer are not immediate. It's really inconvenient. Edit: There is no statement available in the new app. My issue has not been resolve and I have not received any response from costumer support.
    more
  • Money Issues Oct 16, 2019

    By Devonte112233445566778899p
    I ordered a pizza on my debit card through Varo and they for some reason didn’t approve the whole amount of the pizza, even though the money was there. Pizza Hut cancels my order for being $4 short (which I even transferred more money from my saving to the checking to cover it) they said there was going to be a $30 hold on my card and that they refunded me the money for the order and couldn’t tell me why my card was declining. A week a day later the $30 hold is still on my card. I called Pizza Hut customer service and they have even expressed and EMAILED me saying they have already refunded the money and it should be there by now. This happened on a Tuesday the 8th... its now Wednesday...: the 16TH! When I called Varo they said it would be off by MONDAY... the 13th. I am a college student and had no extra money for the weekend to eat. I legit ate the same pizza for 3 days because of this. I WILL BE SWITCHING BACK TO “SIMPLE”. At least my paycheck was consistently deposited into my account the SAME TIME every week & I never had an issue with this stupid Authorization charge. Not to mention they know their app needs an update and they still haven’t made the changes... maybe worry less about overdrafts and more about quality service. Seriously can’t wait to get paid TODAY so I can switch my Direct Deposit back to SIMPLE! Side note : somehow my comment keeps getting deleted but no worries. I have it saved in my notes, nothing a copy and paste can’t solve 😌
    more
  • Jan 12, 2021

    By Rob Jones
    EDIT: After explaining in detail that they still haven't upgraded my account after I meet all the qualifications for advances and overdraft, they responded with... It was our system's fault, but we're still going to make you wait an entire month before we fix it. Even though it says in the TOU that eligibility is evaluated on a daily basis. If there was a zero star option, I'd give zero.
    more

No reviews available

  • Loving my account, but one dislike... Aug 17, 2018

    By ~April A.~
    I am very happy with 99% of Varo, from account to Customer service, but my one dislike is that when I open the app, I find it so confusing seeing all of my linked accounts, and needing to really double check how much money is actually in my Varo account and not a total amount between all of my banks... I kind of primarily open the Varo app to double check my Varo balance prior to using my Varo card, and certainly can’t make any purchases using the amount available between each of my linked accounts, so I personally feel like that feature should be set further in the background and not the main attraction when you open the app. I absolutely do like having the ability to see everything together at a glance, but I truly hate it being so difficult to zone in on the Varo account, which is the major reason why you would open the app instead of opening the app for your other accounts, no?? It would be nice if maybe you could be able to customize your home screen to focus on what’s most important to each person.... Not a big enough reason to make me dislike the bank account, but just something that irks me about the app itself...
    more
  • Get VARO if you’re looking for the best Mobile Only Banking service Jan 27, 2019

    By Dráco
    I got VARO back in September when I learned about mobile banking over the past summer. I recently turned 23 so I guess you can say that I’m a millennial. Anyways, I rarely ever go to a physical bank and the hassle of having to deal with all sorts of fees with no return on my savings plus without any ease of handling my money I decided to look around for alternative forms of banking. I actually got Chime and VARO at the same time but the reason why I kept VARO and deleted Chime was because Chime stopped doing there 10% bonus on roundups which gave them a slight edge up. VARO also has exceptional customer service so now I can safely say that VARO is the best one out there after comparing several different kinds of mobile banking services. They currently only offer checking and savings accounts but if they ever offer credit cards I’ll most likely pursue that. I never review any app but since this is something I deeply care about I wanted to share my thoughts. I hope that this helps some of you guys out.
    more
  • Jan 8, 2021

    By Red Conrad
    Absolutely love Varo. Had an account over a year now, starting with the old Varo Money app. Love how this app is just as easy as the old one to use, BUT despite biometrics being turned on it doesn't show as an option to login; I still need to use my password every time. Small glitch that needs fixing, but otherwise Varo is a 5/5 as far as services go.
    more
  • Jan 7, 2021

    By Staci Major
    I love the savings account feature to save your change, it's awesome bc I don't even have to think about it and because when I save my coin change I always end up spending it bc it's right there. My only complaint is that you can never get ahold of anyone without holding for a minimum of 30 minutes, it's like I am already inconvenienced bc I am having a problem with the bank card or something but now I've gotta sit here on hold for 30-1 hour? Other than that, I am loving Varo!
    more
  • Jan 8, 2021

    By Winona Siedentopf
    I have been with Varo for about one year and have had nothing but professional support from everyone I have had contact bu phone and email. They have gone out of their way to give what support I need whether it be a simple request or it be a challenge they're willing to take however many steps it takes to get the correct outcome. I must say this is a bank that I only wish would have been available to me years ago.
    more
  • Jan 10, 2021

    By Alexis Grundy
    Seems good so far! They do need to make it as easy to use fingerprint log-in as it was with the previous app. I enabled it, but it only works sometimes and it doesn't save my password. I love that they have a savings account with interest!
    more
  • Dec 30, 2020

    By Emma Siebler
    Edit 2: They are working on fixing the mail a check feature. I'll bump them up a star for acknowledging the issue. Original: The new update is not great. I love this bank, but the mail a check function has disappeared. I've tried reaching out to them through email but they aren't responding ☹️ Edit: And why on earth does their customer service phone number ask for your full social security number and birth date!? That's aweful.
    more
  • It’s Alright... Oct 27, 2020

    By JerkDiggler
    I thoroughly enjoy the fact that I get my direct deposit early, and I enjoy(ed) the no fee overdraft feature which spots you $50 until your next deposit. It was nice being able to be spotted a little extra until payday...in the beginning anyway. At some point Varo updated their app which started interfering with the 50 overdraft limit you could use, making all purchases decline even if you still have $45 available for use with the overdraft amount. It doesn’t even solely affect the overdraft amount - you could have $30 bucks in your account, but if you have a couple of pending charges, new purchases will decline until those pending charges settle. Even if the purchase(s) don’t exceed the amount you have left in your account before overdraft takes over. Example: I had about $75 in my account, I attempted to make a $6 purchase and my card declined. I went elsewhere and tried to make another small purchase to test the waters, and again my card declined. I logged into the app and saw that I still had $75 bucks left in my account, and only had about $15 worth of pending charges. Basic math suggest that’s even when those pending charges settled, my avail balance would still be able to cover the $6 purchase and then some before creeping into “overdraft mode”. Varo has some perks, but the seizing of your funds while 2-3 charges are pending is ridiculous, it’s frustrating and embarrassing to say the least.
    more
  • It’s a good “First Time Bank Acct” Jul 23, 2019

    By astiiiiiiiiiiiiiiiiiiiii
    I actually enjoy Varo! It’s structured nicely and the layout is easy to find your way around. I really do like the fact that there isn’t a maintenance fee. I’m using Varo as an alternative because I was having fraudulent issues with a chain Bank who refused to close the account. I’ve had a good experience with Varo EXCEPT for how long it takes for the mobile check to be deposited. If the check is over $200, do not expect your funds for 1-5 business days (and hopefully you’ll remember to deposit the check before the weekend!). This is a good bank to have if you’re new to banking or only making less than $200 deposits. I once made a deposit that was over $580 and I had $200 deposited the next day, while waiting for the remaining to be deposited 7 days later (5 business days + the wknd). I have a check that is over $250 and I’m waiting on the $200 to be deposited one day, and the remaining two days from now. Also, the balance doesn’t automatically refresh all of the time - so it’s very important that you keep mental (or noted) track of your transactions. Again! GREAT app, but it’s better suited for part-time workers or retail employees who are barely making $300. I’ll definitely be looking into a different bank after Varo, hopefully a credit union. It’s also kind of strange that they offer linking your Cashapp to Varo, but there is no clear instruction on how to execute that.
    more
  • CONVENIENT, BUT STILL NEEDS A TON OF WORK!!! Aug 19, 2018

    By MakkieRuby
    I just so happened to find Varo in app store & tried it out. After my acct was open & I received my card, I quickly realized just how difficult it is to get money into the darn account other than Direct Deposit! The most frustrating part is that you can link your other bank accts to Varo acct (AWESOME RIGHT??!! WRONG!!!) It's almost IMPOSSIBLE!!! They put you through 10 steps that you have to keep watching or coming back to, but don't wait too long because then you have to start all over!!! VERYYYYYY hard to tell what company to select because they have too many options for each Bank!! EX: Capital One, my credit card acct SHOULD EASILY CONNECT through the "Capital One Credit Cards" option, you'd think that's simple enough to assume it's correct...??!! Right??? NOPE!!!! GOOD LUCK!!! No matter how many times I tried to get it connected, no matter how many different Capital One options I tried to look it through... IT JUST DOESN'T WORK!!!!! I went through TWO days worth of trying LITERALLY, just to get my Bank Of America checking acct linked!!! It's ssooooo frustrating!! They absolutely NEED to make their app/website options EASIER AND PEOPLE FRIENDLY... If they can do that, I'm sure Varo will be around for a long time!!! PS: and get a better Customer Service department!
    more
  • Constantly having to re-link external account Jul 27, 2020

    By sunrainsoil
    I have been using Varo for over a year and while the user interface is nice and the rates on the savings account are among the highest, I’m getting tired of having to re-link the same outside account with my other bank all the time. It’s happened about 5-6 times now that I will log into my Varo account to transfer money to or from my other bank account and it has somehow been “lost” by Varo and I have to resubmit my credentials and wait for 2 test deposits to be made, which means waiting 2-3 business days before being able to make the transfer from/to the other bank account that I already had linked. I have used multiple online banking services and none is as frustrating as Varo on this issue. I never have trouble with my other accounts forgetting or losing external bank account information. It would be great to de-big this issue that keeps happening. If I have to re-link my external account anymore, I will probably close my account with Varo simply because I don’t want to have to deal with the hassle of relinking and waiting 2-3 business days (plus the lag time for making the transfer AFTER having to yet again link my account) just to access my money each time.
    more
  • Jan 12, 2021

    By Yeu
    It wasn't ok to make us switch to a new card. All my statements are lost and savings transfer are not immediate. It's really inconvenient. Edit: There is no statement available in the new app. My issue has not been resolve and I have not received any response from costumer support.
    more
  • Jan 4, 2021

    By Kimberly Moon
    Already annoyed after using this app for one day. The old version was much more convenient. There needs to be an option to automatically save password on a device, or at least have a PIN to type in to log into the app quicker. Not really a fan of the fact that when i transferred money into savings, it took an hour to show up, i dont want to complain too much because it eventually did show up in my savings balance, but i liked how the old version showed the transfers immediately.
    more
  • Jan 12, 2021

    By Justin Case
    Ridiculous app, they want you to do everything in the app which is a stupid concept to begin with because I no longer have access to the mobile number associated with the account. Its a catch 22. And whenever I email them about it, I never get a genuine response or a real human answer, it's always the same thing: to change your number log into the mobile app and hit settings. How can I log in in. The first place if I don't even hace this number anymore? Straight up ridiculous company, stupid app
    more
  • Jan 9, 2021

    By Guy Dedmon
    Horrible experience. It takes forever to reach someone in customer service. I waited over an hour 3 times. The person you reach knows nothing and has to ask a manager. A 5 minute phone call takes 30. They closed my account and I am wait for my retirement check to be snail mail 10 to 14 days. I am getting late charges and it's not my fault. Avoid this bank. It's not worth getting your check a couple of days early. These people act like they know nothing about banking someone must???
    more
  • Money Issues Oct 16, 2019

    By Devonte112233445566778899p
    I ordered a pizza on my debit card through Varo and they for some reason didn’t approve the whole amount of the pizza, even though the money was there. Pizza Hut cancels my order for being $4 short (which I even transferred more money from my saving to the checking to cover it) they said there was going to be a $30 hold on my card and that they refunded me the money for the order and couldn’t tell me why my card was declining. A week a day later the $30 hold is still on my card. I called Pizza Hut customer service and they have even expressed and EMAILED me saying they have already refunded the money and it should be there by now. This happened on a Tuesday the 8th... its now Wednesday...: the 16TH! When I called Varo they said it would be off by MONDAY... the 13th. I am a college student and had no extra money for the weekend to eat. I legit ate the same pizza for 3 days because of this. I WILL BE SWITCHING BACK TO “SIMPLE”. At least my paycheck was consistently deposited into my account the SAME TIME every week & I never had an issue with this stupid Authorization charge. Not to mention they know their app needs an update and they still haven’t made the changes... maybe worry less about overdrafts and more about quality service. Seriously can’t wait to get paid TODAY so I can switch my Direct Deposit back to SIMPLE! Side note : somehow my comment keeps getting deleted but no worries. I have it saved in my notes, nothing a copy and paste can’t solve 😌
    more
  • Jan 12, 2021

    By Rob Jones
    EDIT: After explaining in detail that they still haven't upgraded my account after I meet all the qualifications for advances and overdraft, they responded with... It was our system's fault, but we're still going to make you wait an entire month before we fix it. Even though it says in the TOU that eligibility is evaluated on a daily basis. If there was a zero star option, I'd give zero.
    more
  • Overdraft is a scam Aug 8, 2020

    By Trey3x
    In the middle of a pandemic, I lost my job and my fee free overdraft was turned off after not having a certain amount direct deposited in my account, which is completely understandable - what is NOT under ANY circumstances understandable is how I open my app one day and it’s at a $0 balance, I deposit $70 cash to be used on my account, and all of a sudden it only has about $33 in it now after I was told my account was at a $0 balance? I am LIVID that I was never directed that the money still was owed by any email or message of any type, I WAS USING PART OF THAT MONEY TO GET A COVID TEST, and I am now out $45 because of shady business practices where my financial institution sent an email declaring my overdraft was being turned off, I open my app to see a $0 balance, expect for any money I deposit to be added to that $0 balance and instead I get a significant amount taken without warning or explanation. This is outrageously deceptive. Then I call customer service and I’m told that that’s just how the system works and had to fight for almost an hour just to get a measly $10 back that I STILL CANNOT GO GET A COVID TEST WITH. I’ve advocated for this company numerous times in the past but there’s no absolute way I’m going to continue using this service after that, and I encourage anyone who thinks they do want to continue to please make sure you pay attention to your account, ESPECIALLY if you’re having a tough go right now because of the Virus.
    more

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