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USPS MOBILE®

USPS MOBILE®

United States Postal Service®

USPS Mobile®
Access USPS.com’s most popular tools on-the-go.

4.7 Ratings 640K+ Reviews 5M+ Downloads
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About USPS MOBILE®

USPS Mobile®
Access USPS.com’s most popular tools on-the-go.
see more about USPS MOBILE®

Ratings & Reviews

4.7
639.9K+ Ratings
  1. 5
    85+%
  2. 4
    9+%
  3. 3
    3+%
  4. 2
    1+%
  5. 1
    2+%
Write a Review
  • My Go-To App Aug 7, 2020

    By greatgoode
    I use the USPS app primarily for tracking any expected incoming packages and the status of packages and other parcels that I’ve sent. This includes items sent overseas. It lets me know when I can expect delivery at the destination. The USPS app helps me to use their services with confidence from my laptop or mobile device anywhere. This app lets me determine the best prices and options for shipping items. As the USPS often serves as the “last mile” carrier for the other package delivery companies, this is shown on the USPS tracking information. And it allows me to hold my mail when I’m out of town. The U.S. Postal Service and their employees are very dependable and deliver my mail and packages with professionalism and reliability. My regular neighborhood mail carrier is familiar with many of the people on her route and makes sure that delivered packages are either safety locked in the neighborhood package mailbox or brought up to my front door entrance and placed in a location not visible from the street. This is greatly appreciated as package thieves are rampant here. The USPS app lets me know the package has been delivered.
    more
  • Mar 4, 2021

    By Ginger Benzing
    I love the app for helping me to keep track of my packages. I am able to know where my packages are as of the last time they were scanned. The current level of service by the USPS is however, a very different matter! The USPS needs to get their employees vaccinated and back to work full force instead of allowing the lazy lot sit home because their afraid of Covid-19!
    more
  • Feb 11, 2021

    By Jaydine Lee
    Multiple times I requested for my package to be left at the post office so I could pick it up first thing in the morning rather than waiting all afternoon for it to show up.... The app kept loading my request but updating nothing what so ever... Same with the website. Why even offer the option if the function isn't going to work??? Super irritating. Just realized people are experiencing a similar issue! My drop down menu IS showing up but that wasn't my issue in the first place.
    more
  • I LOVE THE UNITED STATES POSTAL DEPARTMENT! May 30, 2019

    By KerryValley
    Always have been a fan of the USPS! Since the beginning of this country the postal service has been around, and has always done a great job! Much maligned, which, has been so undeserving, and sadly for many accepted, this great institution should be revered for what it has done and can do! This great function of our government out preforms any and all private businesses that compete against it. Delivery rate is as fast and in numerous instances faster, better delivery areas, FAR BETTER delivery policies when it comes to securely delivering packages to the person who is to receive them, the ability to easily pick them up at the local post office. AND COST! A FRACTION of what private carriers charge! Why? Simply because it is a law that a government agency cannot run at a profit. All the personnel that I have had dealings with are professional, polite, knowledgeable, helpful and expedient. America and especially business needs to wake up and wholeheartedly embrace again this wonder service provided by our government.
    more
  • Feb 11, 2021

    By Frank Smeraglinolo
    The USPS mobile app is wonderful. It's very easy to use and you can accomplice many different things. Track packages, buy stamps or gifts for friends. Just wonderful in every way. The USPS mobile app continues to make every task easy. Another thing you can do with the USPS mobile app is report a piece of mail that you didn't receive. This has happened to me a few times and on each occasion I received the missing mail within 3 days.
    more
  • Missing features I need Sep 15, 2020

    By Remnant1018
    I got this app and hoped to be able to do two things: see where blue dropboxes are and send physical money orders to any address. This app cannot do either. I’ve been trying to limit how much I have to go to the post office since my day doesn’t often take me past one. I had really hoped this app would show me where all the blue dropboxes were on my way to and from everywhere. I checked it one day after downloading it and found out there was supposed to be a blue dropbox just down the street. I got there and didn’t see one anywhere. It would’ve nice if the app’s designers added some place to show a picture of the actual dropbox so you don’t have to drive/walk all over the place looking for it in the general vicinity of the map marker. I also hoped it had a feature that would allow me to send physical money orders to whatever address I needed to send to just like you could do at a post office. I currently need to send some to a PO Box. I don’t see any feature for that at all. Smh. I hope both these features are added in the future so I can take care of my business quick, fast, and in a hurry without having to detour to go into a post office and during business hours.
    more
  • Mar 1, 2021

    By Bryan Drobnick
    Why have an app for informed Delivery if when I click informed it takes me to a web page? I cam open that without an app. But what do I expect it's about as good as the mail service I receive. I get 50% my mail and 50% another address. Package go to the wrong house on a regular basis. Basically app and USPS in general would get an F from the BBB if it was an actual business.
    more
  • USPS IS THE WORST Jul 28, 2019

    By elusivesnake
    Ok I’ve never had good experience with usps. Unfortunately it is the only way I can receive some of my packages. The tracking is decent but the customer support is probably the worst I’ve ever had to deal with is you can even get it. The expected delivery is always wrong. I have to base it off of where my package is actually located and not the “expected delivery date”. My current package Delivery is what brought me to write this review. My package got to my local post office at 12:31pm Saturday. The mail women obviously already started her route so didn’t have my package. The tracking changed from expected deliver on Saturday July 28th to SUNDAY THE 29th?? Why would it even be updated to the only day of the week usps doesn’t deliver? So for fun I check the tracking the morning of the 29th to find a message saying “attempted deliver. Package left at post office by request of customer”. I’m just wondering when this package was attempted to me delivered since I was home to get my mail and I never requested it to be left at the post office. Overall they are fine for delivering mail but if available UPS is my number one choice for packages. Again their customer support doesn’t exist.
    more
  • Feb 6, 2021

    By Keri Fletcher Eason
    It was working great before but for the last two weeks or so I haven't been able to schedule a pickup on my android phone. It won't let me see the drop down menus so I can make a selection. I've been having to schedule my pickups on my laptop. I use this for my business as I ship via USPS Priority 3-4 times per week so the pickups really save me time. The app was a lot faster than using the laptop when it was working. Please help!
    more
  • I am not able to set up mail tracking Aug 6, 2019

    By zzz97
    With this app we are supposed to be able to be alerted about every letter and parcel that will be sent to us. But the process to get that started this so difficult on this app, it’s basically impossible. You’re supposed to send me an email or text message or phone call, but you don’t do that. I’ve given you my phone number several times, but you do not save it for my profile so every time I try to complete the final step to activate my Mail tracking, it says you don’t know my phone number even though I just gave it to you 10 seconds ago. You need to login profile so that you can store my information and then use it once I need to start the mail tracking that way you will have my number on record - with a user login. It would be better if I just gave you my user login and address, and then I don’t have to sign up for some extra special feature, just have it be a basic standard primary function of the app so that anyone who has the app will always be able to track their packages if they can prove who they are. That would make it so much easier and less exclusive to “the eligible.”
    more

No reviews available

  • My Go-To App Aug 7, 2020

    By greatgoode
    I use the USPS app primarily for tracking any expected incoming packages and the status of packages and other parcels that I’ve sent. This includes items sent overseas. It lets me know when I can expect delivery at the destination. The USPS app helps me to use their services with confidence from my laptop or mobile device anywhere. This app lets me determine the best prices and options for shipping items. As the USPS often serves as the “last mile” carrier for the other package delivery companies, this is shown on the USPS tracking information. And it allows me to hold my mail when I’m out of town. The U.S. Postal Service and their employees are very dependable and deliver my mail and packages with professionalism and reliability. My regular neighborhood mail carrier is familiar with many of the people on her route and makes sure that delivered packages are either safety locked in the neighborhood package mailbox or brought up to my front door entrance and placed in a location not visible from the street. This is greatly appreciated as package thieves are rampant here. The USPS app lets me know the package has been delivered.
    more
  • Mar 4, 2021

    By Ginger Benzing
    I love the app for helping me to keep track of my packages. I am able to know where my packages are as of the last time they were scanned. The current level of service by the USPS is however, a very different matter! The USPS needs to get their employees vaccinated and back to work full force instead of allowing the lazy lot sit home because their afraid of Covid-19!
    more
  • I LOVE THE UNITED STATES POSTAL DEPARTMENT! May 30, 2019

    By KerryValley
    Always have been a fan of the USPS! Since the beginning of this country the postal service has been around, and has always done a great job! Much maligned, which, has been so undeserving, and sadly for many accepted, this great institution should be revered for what it has done and can do! This great function of our government out preforms any and all private businesses that compete against it. Delivery rate is as fast and in numerous instances faster, better delivery areas, FAR BETTER delivery policies when it comes to securely delivering packages to the person who is to receive them, the ability to easily pick them up at the local post office. AND COST! A FRACTION of what private carriers charge! Why? Simply because it is a law that a government agency cannot run at a profit. All the personnel that I have had dealings with are professional, polite, knowledgeable, helpful and expedient. America and especially business needs to wake up and wholeheartedly embrace again this wonder service provided by our government.
    more
  • Feb 11, 2021

    By Frank Smeraglinolo
    The USPS mobile app is wonderful. It's very easy to use and you can accomplice many different things. Track packages, buy stamps or gifts for friends. Just wonderful in every way. The USPS mobile app continues to make every task easy. Another thing you can do with the USPS mobile app is report a piece of mail that you didn't receive. This has happened to me a few times and on each occasion I received the missing mail within 3 days.
    more
  • Not Reliable Jun 15, 2018

    By GeorgetownHerbs
    I thought using this program to keep track of USPS orders related to my job would be convenient, but I’ve learned my lesson. If you try to add tracking information too quickly, the program isn’t best optimized to handle it. Not only that, but it will decide on its own that it just wants to get rid of all the rest of the tracking information you had stored. THIS HAS HAPPENED TO ME MULTIPLE TIMES. If I could rate this program 0 stars, I would. You would think with it being The United States Postal Service they could put more money into this app and at least make sure tracking information NEVER gets deleted, unless the user does so themselves. If you plan to use this program to keep track of multiple tracking numbers, just write them down. DO NOT DOWNLOAD!!!
    more
  • Had a bad experience Aug 4, 2020

    By Spodaski
    I got a notification from Laconia NH PO showing me car registrations for two cars that I paid for. The letters never arrived. The local post office blamed it on Concord New Hampshire where the photographs of the envelopes are taken and stated they never got it. This resulted in my having to spend $44 to have them re-printed by the town clerks ofc .So don’t assume that just because you see an envelope with a notification stating that it’s coming to you, that it will actually arrive. The post office was absolutely no help to me. I wrote the post Master an email and attached a copy of the notification with the return address from the Townhall as well as a copy of the registration and a letter from the Town Clerk stating that I had paid to have it re-printed and asked to be reimbursed for the re-printing cost since they lost my registration s. The Post Master just said I’m sorry 🙄 No explanation. this happened two months ago and it never arrived. I figured it was lost and would come after I paid for the reprints but nope 👎 very upsetting and not fair at all.
    more
  • Effectiveness of App Jul 22, 2019

    By ScottUtz
    I think the app in general is good, is for the most part effective and easy to use. I do though, as a person who uses the app on a highly regular basis, think that there are a few areas where it could be improved to ensure a higher on time delivery percentage and/or accountability factor. I have packages I’m tracking that will take numerous days (in some cases up to a week or more) to receive updated statuses. I don’t know if this is something that could be integrated into the app, but if there is a way to notify offices that a package has not departed or arrived within a set amount of time, forcing them to do so, that would be huge to a consumer like myself who is too often left to wonder day after day what the delay is without any updates whatsoever, often leading to them wonder if the package got lost along the way somewhere? Thank you!
    more
  • Feb 17, 2021

    By Marcus Harris
    The 'Track' button no longer displays any results in the app. This problem started with the version prior to the one that was pushed out in the last 24 hours. After clicking the 'Track' button, the URL the app uses (internally) to grab the details is displayed at the top of the screen and nothing else. Please fix this.
    more
  • Great app for tracking packages May 14, 2020

    By that.907.girl
    The main thing I use the app for is tracking packages that I’ve either sent or am expecting. One improvement that could get a 5 star rating from me would be if there was a way to make a note or “name” the packages that you are tracking. Currently, there is just a lot of packages that are identified by the long tracking numbers. When you have 4 or 5 (or even more) packages being tracked at a time, it is very confusing to know which is which. Having the ability to rename the items listed or add a note would aid in identification of what is in transit and what is lost. Thank you for the convenience of only have to enter a tracking number once to watch an item all the way to delivery, now take the last step and make the list of packages more coherent to monitor :)
    more
  • Great Overall, but... Oct 28, 2020

    By lindzi & pete
    This app does almost everything my local post office does.. Hmm I wonder if it will answer the phone. I have lived in several cities and regions across the country and have called the local post offices numerous times and they NEVER answer. No matter when in their biz hours I call, even 30-45 mins. after opening in the am. Everybody I’ve spoken with, when this comes up, says the same thing Anyway about this app the only thing I find frustrating is having to sign in every time. If there’s a setting I can change to stay logged in, I haven’t been able to find it. And if I must be logged out each time, Touch ID would be nice! Other than that it’s very helpful.
    more
  • Feb 11, 2021

    By Jaydine Lee
    Multiple times I requested for my package to be left at the post office so I could pick it up first thing in the morning rather than waiting all afternoon for it to show up.... The app kept loading my request but updating nothing what so ever... Same with the website. Why even offer the option if the function isn't going to work??? Super irritating. Just realized people are experiencing a similar issue! My drop down menu IS showing up but that wasn't my issue in the first place.
    more
  • Feb 27, 2021

    By Demetria Higgins
    I love the fact that I can see whats coming to my mailbox, but when it says I have no mail and go to the mailbox and have mail ??? I get some mail that's never even scanned into it so I am like well where did that come from. So just be aware that the scan your mail in isn't always correct.
    more
  • Feb 6, 2021

    By monnie gallun
    ** Edited** Other than the below issues, I really like this feature from USPS. I just don't understand why the "app" is available when it forces us to open up in a browser? Why have an app? I initially joined when this first came out and had absolutely no issues, until about a month ago. What happened???? Plus, if you're not going to actually give us the updates, then why bother??? There are barcodes on the packages for a reason.
    more
  • So so at best! Oct 20, 2019

    By GoodNews1029
    I can’t believe that for all practical purposes all you can do is track packages in this app. In today’s day and age you should be able to do everything in the app from shipping labels and scheduling a pickup to managing your mail as well as checking informed delivery, all of these things require you to be routed to the website. They haven’t made any material changes to the app since it’s launch and that’s just pathetic. At the very least if you have a USPS account you should be able to login, but I guess seeing how you can’t do anything besides track packages it doesn’t make a difference. All of the above are prime reasons why the post office lost market share to the likes of FedEx and UPS. That said the app is a necessary evil so you may as well download it seeing as it’s free. Update: several years have passed since my original review and yet nothing has substantially changed with the app. I am still disappointed overall with the lack of options with this app, yet I still consider it a necessary evil given that it’s free.
    more
  • Get it together May 23, 2019

    By BabyGurlBG
    Come on now. At this point, there shouldn’t be as many issues or lack of options on this app. USPS, you’ve been in this business so much longer and have employees who probably give you insight on things that can help, maybe someone needs to start listening and implementing these ideas. Hire some new techs or something. My tracking numbers disappear and reappear when they feel like it. I’m currently tracking like 5 packages and for whatever reason only one started to show up and when the page is loading, it says you’re already tracking this number. At some point during the day, it switched to another one of my packages I’m tracking. What’s going on? Where’s the option for customers to create an account and any tracking numbers that are sent to that email address just appear in the app for the account holder. UPS and FedEx does it and it’s a great convenient tool. Please get it together. Put out a better and functional application for your customers.
    more
  • Feb 6, 2021

    By Keri Fletcher Eason
    It was working great before but for the last two weeks or so I haven't been able to schedule a pickup on my android phone. It won't let me see the drop down menus so I can make a selection. I've been having to schedule my pickups on my laptop. I use this for my business as I ship via USPS Priority 3-4 times per week so the pickups really save me time. The app was a lot faster than using the laptop when it was working. Please help!
    more
  • Needs major improvement Jun 3, 2018

    By Hidelsc
    I’ve been using this app for years and it has its flaws, regardless of my having the latest version. It can’t seem to handle tracking more than one package at a time, while older versions of the app could. Even when I type in a new tracking number, it will still only bring up the previous package. It often has incorrect information. For example, I was tracking a package that said it would be delivered on a Saturday by 8:00pm. I received an alert that it was going to be delayed; no reason was given, nor was an estimated date/time. I continued to get this error for 5 days. I knew from past experience that you need to wait a full week before you can file a complaint. Finally, late on the 5th day, I got a msg saying the package HAD been delivered on the original day at 2:15pm. Why the app wasn’t updated in a timely manner I’m not sure. That’s the government for you!
    more
  • Lack of Transit Info Dec 20, 2020

    By bilco11
    Seems like a potentially helpful app. But the service behind the app does not compare well to UPS and FedEx. Downloaded this app to track packages in transit. Sent two separate shipments using priority mail with USPS estimating two day shipping when I placed the order. Immediately after pickup we received a message the shipments would be late. Not surprising considering the time of year. We were not concerned; We thought we would be able to track how the packages travelled between facilities along there routes. Not so. The latest is that both “are in transit to their next facility.” But only one shipment has a note that it left our regional facility three days ago. The other says it was received at our facility, but no confirming note that it left. So how can they say it on its way to the next facility? UPS and FedEx tell you not only when a package has left a facility, they also identify the next destination facility. Bottom line is we feel more frustrated with this conflicting, partial information at this stage than having no information at all, like USPS shipments used to be. If you say you will provide tracking information then do so. What you provide now is at best a hope that the package is not lost?
    more
  • If it's not broke don't fix it Feb 9, 2018

    By 73mmhearse
    I don't know why they updated but is a fail. It was a reliable app with fast updates on packages. I was tracking a package yesterday that it said was to be delivered. It was but, it still said it had not been delivered 8 hours after I had received it. Reliability has become an issue now. I will be removing this app from my phone and hopefully restoring the older version from my laptop. Ugh.... hasn't gotten any better from my last review. Now the majority of packages are just telling me "on there way to destination" and not telling me where it is located. I use to be able to judge when they would be delivered by what hub the package had passed through but now I can't tell if it's getting closer or going around in circles.
    more
  • Not great Jan 21, 2018

    By Standupguy33
    First off I have no clue why you guys didn’t enable the ability to paste tracking numbers into the tracking box. Who wants to write down 13 numbers to then type them back in??? Also when I signed in, I’ve had a usps log in for a long time, it showed my old address (apartment) and showed me the updates of whoever lives there now package delivery status. I’ve never had a problem getting mail at my current residence. I changed my address when I moved into it almost 2 years ago so I changed it again on the app and of coarse it cost me a dollar. Wish I never downloaded the app honestly, Easier to just click the link from the shipper. Not even close to Fedex or Ups apps, step up your game USPS.
    more
  • Missing features I need Sep 15, 2020

    By Remnant1018
    I got this app and hoped to be able to do two things: see where blue dropboxes are and send physical money orders to any address. This app cannot do either. I’ve been trying to limit how much I have to go to the post office since my day doesn’t often take me past one. I had really hoped this app would show me where all the blue dropboxes were on my way to and from everywhere. I checked it one day after downloading it and found out there was supposed to be a blue dropbox just down the street. I got there and didn’t see one anywhere. It would’ve nice if the app’s designers added some place to show a picture of the actual dropbox so you don’t have to drive/walk all over the place looking for it in the general vicinity of the map marker. I also hoped it had a feature that would allow me to send physical money orders to whatever address I needed to send to just like you could do at a post office. I currently need to send some to a PO Box. I don’t see any feature for that at all. Smh. I hope both these features are added in the future so I can take care of my business quick, fast, and in a hurry without having to detour to go into a post office and during business hours.
    more
  • Mar 1, 2021

    By Bryan Drobnick
    Why have an app for informed Delivery if when I click informed it takes me to a web page? I cam open that without an app. But what do I expect it's about as good as the mail service I receive. I get 50% my mail and 50% another address. Package go to the wrong house on a regular basis. Basically app and USPS in general would get an F from the BBB if it was an actual business.
    more
  • USPS IS THE WORST Jul 28, 2019

    By elusivesnake
    Ok I’ve never had good experience with usps. Unfortunately it is the only way I can receive some of my packages. The tracking is decent but the customer support is probably the worst I’ve ever had to deal with is you can even get it. The expected delivery is always wrong. I have to base it off of where my package is actually located and not the “expected delivery date”. My current package Delivery is what brought me to write this review. My package got to my local post office at 12:31pm Saturday. The mail women obviously already started her route so didn’t have my package. The tracking changed from expected deliver on Saturday July 28th to SUNDAY THE 29th?? Why would it even be updated to the only day of the week usps doesn’t deliver? So for fun I check the tracking the morning of the 29th to find a message saying “attempted deliver. Package left at post office by request of customer”. I’m just wondering when this package was attempted to me delivered since I was home to get my mail and I never requested it to be left at the post office. Overall they are fine for delivering mail but if available UPS is my number one choice for packages. Again their customer support doesn’t exist.
    more
  • I am not able to set up mail tracking Aug 6, 2019

    By zzz97
    With this app we are supposed to be able to be alerted about every letter and parcel that will be sent to us. But the process to get that started this so difficult on this app, it’s basically impossible. You’re supposed to send me an email or text message or phone call, but you don’t do that. I’ve given you my phone number several times, but you do not save it for my profile so every time I try to complete the final step to activate my Mail tracking, it says you don’t know my phone number even though I just gave it to you 10 seconds ago. You need to login profile so that you can store my information and then use it once I need to start the mail tracking that way you will have my number on record - with a user login. It would be better if I just gave you my user login and address, and then I don’t have to sign up for some extra special feature, just have it be a basic standard primary function of the app so that anyone who has the app will always be able to track their packages if they can prove who they are. That would make it so much easier and less exclusive to “the eligible.”
    more
  • Why bother with a mail hold option? Jul 21, 2019

    By Debmomtwokids
    I loved this app until I needed the mail hold option. I thought I was SO smart doing an online mail hold. I even had a confirmation. We were leaving town for close to 3 weeks and I really needed my mail held. Well, despite a confirmation number and a visual confirmation on the app, my mail was delivered the entire time we were away. I called THREE times and spoke to people in the main USPS office as well as my local office and it was STILL delivered (with an improper hold date on the form manually entered by the USPS rep). I was told that the best way to hold mail for future is to come into the post office and fill out a form so there would be a paper trail. Seriously?!?! Why bother having it on the app and website if it is not the proper way to have your mail held? I am writing this in hopes that the USPS gets their act together and fixes this AND so anyone else using this app for a mail hold will rethink it. I am thankful to my amazing friends and neighbors who checked on my house and mailbox to make sure it wasn’t glaringly obvious we were away for an extended time.
    more

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