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Access® Online

Access® Online

Elan Financial Services

Account management tool which provides real time access to commercial card(s).

4.1 Ratings 893+ Reviews 1K+ Downloads

Ratings & Reviews

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  • OK, but the fonts...#FIXED Jun 24, 2018

    By vczar99
    Yes it is my corporate choice and it works well for me to preview the charges before they get dumped into my expense app. However the UI can use some improvements. I use an iPhone 6 and the font for the cents displayed in the list of transactions is so tiny; they are unreadable even with reading glasses! What does it take to up the size a bit as they have no settings for this? I can get nowhere with the bank’s customer service... UPDATE: Fonts have now been fixed I latest app! Thank you!
  • Nov 25, 2020

    By Rodney Butterbaugh
    Not good
  • May 6, 2021

    By Mike Ortega
    Good
  • Get app directly from US Bank website Nov 14, 2015

    By RamonaB22
    I went to the US Bank website and pull the app from there. I've only used it once – but so far it seems to work great!
  • Good for review but lacks features Jan 13, 2020

    By uniqbboy83
    I was hoping to see that you could use a smartphone to take a picture of a receipt and attach it to the transactions. Like you can in web version. However, there are limited features. Good for a general summary overview of the account but that's about it
  • Is bank app Jun 23, 2019

    By 65David
    Every time us bank updates redo the apps there is few things wrong some area that want you to type your phone number or some number ,ok I can see where you put numbers in but nothing it looks like blink line or no where to put your number in so I keep tapping in the area where I think that number goes after an hour of trying it pop up where I can put number in. I know it is not my cellphone because I tried with my son’s cellphone same thing. I give them a 2 stars.
  • Two major problems so far Nov 11, 2018

    By Mary Baumann
    This is my first time using this app on my iPad mini 4 that I just bought specifically to do online banking because it always screws up on my iPhone 7. Right off the bat I found two major problems/inconveniences. One, it doesn’t rotate so that I can use my keyboard and two, it doesn’t give a total amount scheduled in bills so I have to continually add up the payments scheduled manually. One shouldn’t have to rely on a laptop or larger technical apparatus these days to perform simple bill pay.
  • Unreliable App Dec 15, 2020

    By SERIOUS*
    People, please be aware. This is the worst financial app in a way that you can’t even have access to your accounts for online banking and Most of the times during the day when I try to open the account it prompts “oops error our side, try again”!! Called their technical support and their representative acknowledged that they have lots of complains from customers and she just passes the complaints to developer. By the way this has been going on for months...
  • Poor Mar 19, 2019

    By gsa gov card
    This app is misleading. The app has an option for registering online, but the answer from customer service, when called, because of registering problem, is that the app can access online only after registering the card first on a desktop with windows system. Also, Customer service quality survey option only disconnects the call without allowing for actual quality survey.
  • Pathetic TouchID performance Nov 18, 2017

    By ZombieGod2
    The TouchID functionality is a joke in this app. It doesn’t work most of the time. The person in charge of the app development should get another job. I have used the USAA mobile app with TouchID for 2.5+ years and it hasn’t failed a SINGLE TIME. This pathetic excuse of TouchID functionality in the US Bank app needs to be disabled immediately to stop misleading it’s customers.
  • OK, but the fonts...#FIXED Jun 24, 2018

    By vczar99
    Yes it is my corporate choice and it works well for me to preview the charges before they get dumped into my expense app. However the UI can use some improvements. I use an iPhone 6 and the font for the cents displayed in the list of transactions is so tiny; they are unreadable even with reading glasses! What does it take to up the size a bit as they have no settings for this? I can get nowhere with the bank’s customer service... UPDATE: Fonts have now been fixed I latest app! Thank you!
  • Nov 25, 2020

    By Rodney Butterbaugh
    Not good
  • May 6, 2021

    By Mike Ortega
    Good
  • Get app directly from US Bank website Nov 14, 2015

    By RamonaB22
    I went to the US Bank website and pull the app from there. I've only used it once – but so far it seems to work great!
  • Good for review but lacks features Jan 13, 2020

    By uniqbboy83
    I was hoping to see that you could use a smartphone to take a picture of a receipt and attach it to the transactions. Like you can in web version. However, there are limited features. Good for a general summary overview of the account but that's about it
  • Is bank app Jun 23, 2019

    By 65David
    Every time us bank updates redo the apps there is few things wrong some area that want you to type your phone number or some number ,ok I can see where you put numbers in but nothing it looks like blink line or no where to put your number in so I keep tapping in the area where I think that number goes after an hour of trying it pop up where I can put number in. I know it is not my cellphone because I tried with my son’s cellphone same thing. I give them a 2 stars.
  • Two major problems so far Nov 11, 2018

    By Mary Baumann
    This is my first time using this app on my iPad mini 4 that I just bought specifically to do online banking because it always screws up on my iPhone 7. Right off the bat I found two major problems/inconveniences. One, it doesn’t rotate so that I can use my keyboard and two, it doesn’t give a total amount scheduled in bills so I have to continually add up the payments scheduled manually. One shouldn’t have to rely on a laptop or larger technical apparatus these days to perform simple bill pay.
  • Unreliable App Dec 15, 2020

    By SERIOUS*
    People, please be aware. This is the worst financial app in a way that you can’t even have access to your accounts for online banking and Most of the times during the day when I try to open the account it prompts “oops error our side, try again”!! Called their technical support and their representative acknowledged that they have lots of complains from customers and she just passes the complaints to developer. By the way this has been going on for months...
  • Poor Mar 19, 2019

    By gsa gov card
    This app is misleading. The app has an option for registering online, but the answer from customer service, when called, because of registering problem, is that the app can access online only after registering the card first on a desktop with windows system. Also, Customer service quality survey option only disconnects the call without allowing for actual quality survey.
  • Pathetic TouchID performance Nov 18, 2017

    By ZombieGod2
    The TouchID functionality is a joke in this app. It doesn’t work most of the time. The person in charge of the app development should get another job. I have used the USAA mobile app with TouchID for 2.5+ years and it hasn’t failed a SINGLE TIME. This pathetic excuse of TouchID functionality in the US Bank app needs to be disabled immediately to stop misleading it’s customers.
  • “Upgrade” that made app unusable May 31, 2019

    By tqjn50
    We used the app to pay bills. The last 2 days we got a blank blue screen. After trying to fix it ourselves called support. No help. She claimed change was a month ago but we paid a bill a week ago. Blamed our I pad for being too old. A “minor bug fix” that destroyed the app for some device users is very poor coding.
  • Ridiculous App! Mar 21, 2018

    By Irritated 1234
    This app worked ok till today when it quit letting me access my transactions. Useless US Bank “help” cannot figure out why I can log in with my PC but not with the App. All my software is up to date, nothing changed with my credit card details and no one has any solutions. Don’t waste your time!
  • Worst bank app ever. Nov 29, 2020

    By JGothart
    If you are looking for heartache look no further, the US bank app is for you. The user interface for both their app and their main website is such a insult to navigate around, It’s like they tried to make it purposely difficult to pay your bills, even just finding your balance is a nightmare. If this was not my corporate card and I was forced to use it by my job, I would never in my entire life use US Bank. US Bank if your reading this, I beg you to get all your crap together and then fix that crap. Please and Thank you! J.
  • So sad Oct 13, 2017

    By Lynnmarie53
    This is funny though, even the review feature won’t work. Online banking via website won’t work either. Good news! Bank by phone works, took no time, meanwhile the app is still trying to load. Changing banks today.
  • Confusing May 23, 2019

    By joe4799995
    Rename your app - this app has the correct logo on it, but is not for consumers. The other one I’m actually supposed to use has a different US bank logo I’ve never seen before leading me to question its legitimacy before I even download it.

No reviews available

No reviews available

  • Nov 25, 2020

    By Rodney Butterbaugh
    Not good
  • May 6, 2021

    By Mike Ortega
    Good
  • OK, but the fonts...#FIXED Jun 24, 2018

    By vczar99
    Yes it is my corporate choice and it works well for me to preview the charges before they get dumped into my expense app. However the UI can use some improvements. I use an iPhone 6 and the font for the cents displayed in the list of transactions is so tiny; they are unreadable even with reading glasses! What does it take to up the size a bit as they have no settings for this? I can get nowhere with the bank’s customer service... UPDATE: Fonts have now been fixed I latest app! Thank you!
  • Get app directly from US Bank website Nov 14, 2015

    By RamonaB22
    I went to the US Bank website and pull the app from there. I've only used it once – but so far it seems to work great!
  • Good for review but lacks features Jan 13, 2020

    By uniqbboy83
    I was hoping to see that you could use a smartphone to take a picture of a receipt and attach it to the transactions. Like you can in web version. However, there are limited features. Good for a general summary overview of the account but that's about it
  • Is bank app Jun 23, 2019

    By 65David
    Every time us bank updates redo the apps there is few things wrong some area that want you to type your phone number or some number ,ok I can see where you put numbers in but nothing it looks like blink line or no where to put your number in so I keep tapping in the area where I think that number goes after an hour of trying it pop up where I can put number in. I know it is not my cellphone because I tried with my son’s cellphone same thing. I give them a 2 stars.
  • Pathetic TouchID performance Nov 18, 2017

    By ZombieGod2
    The TouchID functionality is a joke in this app. It doesn’t work most of the time. The person in charge of the app development should get another job. I have used the USAA mobile app with TouchID for 2.5+ years and it hasn’t failed a SINGLE TIME. This pathetic excuse of TouchID functionality in the US Bank app needs to be disabled immediately to stop misleading it’s customers.
  • Two major problems so far Nov 11, 2018

    By Mary Baumann
    This is my first time using this app on my iPad mini 4 that I just bought specifically to do online banking because it always screws up on my iPhone 7. Right off the bat I found two major problems/inconveniences. One, it doesn’t rotate so that I can use my keyboard and two, it doesn’t give a total amount scheduled in bills so I have to continually add up the payments scheduled manually. One shouldn’t have to rely on a laptop or larger technical apparatus these days to perform simple bill pay.
  • Unreliable App Dec 15, 2020

    By SERIOUS*
    People, please be aware. This is the worst financial app in a way that you can’t even have access to your accounts for online banking and Most of the times during the day when I try to open the account it prompts “oops error our side, try again”!! Called their technical support and their representative acknowledged that they have lots of complains from customers and she just passes the complaints to developer. By the way this has been going on for months...
  • Poor Mar 19, 2019

    By gsa gov card
    This app is misleading. The app has an option for registering online, but the answer from customer service, when called, because of registering problem, is that the app can access online only after registering the card first on a desktop with windows system. Also, Customer service quality survey option only disconnects the call without allowing for actual quality survey.
  • “Upgrade” that made app unusable May 31, 2019

    By tqjn50
    We used the app to pay bills. The last 2 days we got a blank blue screen. After trying to fix it ourselves called support. No help. She claimed change was a month ago but we paid a bill a week ago. Blamed our I pad for being too old. A “minor bug fix” that destroyed the app for some device users is very poor coding.
  • Ridiculous App! Mar 21, 2018

    By Irritated 1234
    This app worked ok till today when it quit letting me access my transactions. Useless US Bank “help” cannot figure out why I can log in with my PC but not with the App. All my software is up to date, nothing changed with my credit card details and no one has any solutions. Don’t waste your time!
  • Worst bank app ever. Nov 29, 2020

    By JGothart
    If you are looking for heartache look no further, the US bank app is for you. The user interface for both their app and their main website is such a insult to navigate around, It’s like they tried to make it purposely difficult to pay your bills, even just finding your balance is a nightmare. If this was not my corporate card and I was forced to use it by my job, I would never in my entire life use US Bank. US Bank if your reading this, I beg you to get all your crap together and then fix that crap. Please and Thank you! J.
  • So sad Oct 13, 2017

    By Lynnmarie53
    This is funny though, even the review feature won’t work. Online banking via website won’t work either. Good news! Bank by phone works, took no time, meanwhile the app is still trying to load. Changing banks today.
  • Confusing May 23, 2019

    By joe4799995
    Rename your app - this app has the correct logo on it, but is not for consumers. The other one I’m actually supposed to use has a different US bank logo I’ve never seen before leading me to question its legitimacy before I even download it.
  • New app is awful. Please bring back the previous version May 16, 2019

    By t michael b
    New app is awful. 1. Sometimes remembers previous login. Sometimes does not. 2. GUI does render correctly on an iPhone SE. I think the developers user larger smart phones and have not adequately tested legacy smart phones. 3. Bill pay has added an extra, no-value ID step to making a payment. More clicks required to get something done. Been thinking about returning to Bank of America so I can painlessly accomplish mobile banking.
  • Hate This Card Sep 23, 2020

    By Big country 1965$
    Constantly locks me out, doesn’t recognize my name, password, security questions. I don’t get billing information until it’s overdue. Why can every other banking institution get it right and you are just awful.

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