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Upwork for Freelancers

Upwork for Freelancers

Upwork Global Inc.

The best place for freelancers to find quality work from high-value clients.

4.2 Ratings 109K+ Reviews 1M+ Downloads

Ratings & Reviews

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  • img Community
    Upwork is the best App for freelancing. I work as Business Development Executive and I have brought a business of $ 20000 from upwork for my company in this last two months.
    img by Bhanu
    2 years ago
  • img Community
    When I first started freelance writing back in 2007, this was one of the apps where I found a lot of work. The best part about it is that there are many clients on there who don't mind hiring new writers, so you have a chance.
    img by Sharon
    1 year ago
  • img Community
    I've been a freelancer for almost 14 years, and Upwork is one of my favorite apps. There are 1,000s of people on there who are looking to hire in all kinds of industries, so it's easy to find someone who needs your expertise.
    img by Stefan
    10 months ago
  • img Community
    Getting started as a freelancer is hard, but you can start to make money on the side through 1 or 2 hours per day with the right tools. By partnering with professionals, you can begin growing your own business over time and start your journey towards quitting your day job.
    img by Sharon
    8 months ago
  • img Community
    Upwork is one of my favorite apps for creating proposals. I've been on there for at least 5 years and there are thousands of jobs on there for all types of work. If you are looking to get your consulting business off the ground, this is a good place to start.
    img by Stefan
    7 months ago
  • img Community
    Getting into the world of freelancing can be a little scary if you don't know where to start. I've found Upwork a breeze at finding projects that sound right for me to get stuck into. You'll find projects paying anywhere from 5 dollars up into the thousands for more experienced professionals.
    img by Ross
    4 months ago
  • img Community
    Whether you want to make $200 per month outside of your job or find a way to make $2,000 with a more productive side hustle, this online forum for freelancers is one of the best resources you'll find.
    img by Antonio
    1 month ago
  • img Community
    The freelance marketplace is a competitive arena, but that doesn't mean you can't stand out from the crowd and find work. Upwork is a vast platform where you can find paid work in virtually any field you can think of, whether you want a bit of extra pocket money or a full 40 hour per week role.
    img by Antonio
    2 weeks ago
  • img Expert Best Apps for Your Remote Side Hustle 2021

    Best Apps for Your Remote Side Hustle 2021

    Working from home has plenty of perks. If you're looking for a side hustle that will boost your budget, you've come to the right place. We tested the best apps for the job.

  • I love the app but there are problems Apr 27, 2020

    By MadtRocks
    There is nothing better or more convenient than being able to talk with my clients while on the go. I have used this app and the app before this one for year without any complaints. However, in the last few weeks I have had more problems with this app than ever before. It does not notify me on my lockscreen or with a badge icon if I have a new message (it is set to have these notifications in my settings). This has resulted in me having late responses while traveling or in the evenings multiple times, my JSC has also dropped because of this issue. Also when I get job proposals now and view them on the app it no longer tells me the date or time I received them the app just says “invalid date.” Not the biggest problem, I can still reply to these proposals. This just was not a problem with this app before the last update. I had to completely delete this app from my ipad because it was incapable of even loading to open. (But somehow I was able to get notifications of new messages on my ipad, i just couldn’t open the app to view them.) As a freelancer who has worked with you for several years, I have come to respect you as a company. I love what you do and provide for us to be able to work online and with our own schedule. Please fix this app, it’s been good before and it can be better in the future. So many freelancers use this app for work everyday, it would mean a lot to us if it was as reliable as the company it represents.
  • I love the app but there are problems Apr 27, 2020

    By MadtRocks
    There is nothing better or more convenient than being able to talk with my clients while on the go. I have used this app and the app before this one for year without any complaints. However, in the last few weeks I have had more problems with this app than ever before. It does not notify me on my lockscreen or with a badge icon if I have a new message (it is set to have these notifications in my settings). This has resulted in me having late responses while traveling or in the evenings multiple times, my JSC has also dropped because of this issue. Also when I get job proposals now and view them on the app it no longer tells me the date or time I received them the app just says “invalid date.” Not the biggest problem, I can still reply to these proposals. This just was not a problem with this app before the last update. I had to completely delete this app from my ipad because it was incapable of even loading to open. (But somehow I was able to get notifications of new messages on my ipad, i just couldn’t open the app to view them.) As a freelancer who has worked with you for several years, I have come to respect you as a company. I love what you do and provide for us to be able to work online and with our own schedule. Please fix this app, it’s been good before and it can be better in the future. So many freelancers use this app for work everyday, it would mean a lot to us if it was as reliable as the company it represents.
  • Stay at home mom in school Dec 3, 2019

    By thodder23
    My dreams have finally come true. I’m 6 months away from graduating with my BBA, and have an 8 month old. I’ve been working for almost three weeks and already, got over 80 hours in and made over $1,300 after the 20% is taken out. I’m very good at excel or anything Microsoft, and there’s so many jobs that relate! Also if you’re good at writing resumes or cover letters, building websites or being a virtual assistant, this job would be perfect for you. I told my whole family and friends about it and found this at the perfect time!
  • Dec 1, 2021

    By Jacqueline Mayfield
    The app is very helpful. I can keep track of everything and communicate with my clients.
  • High Fees & Slow Payments - other than that Great! Oct 28, 2019

    By Ashley JG
    First off, the app its self or fairly user friendly and the contract process is very smooth. Communicating within the app exclusively is rather difficult once a project is underway. But my biggest complaint is the high fees the app takes (20% on the first $500 and 10% offer that) so there isn’t a real incentive to seek multiple new clients at one time. And then to finally get paid, the money is already paid by the client but then held in an account until the project is complete. Once you submit payment approval and the client okays it, it takes 3-5 business days to credit to your Upwork account where you then half to transfer it to your bank and even an ACH transfer connected directly to one’s bank takes 3-7 business days... so Your money is sitting there for almost 2 weeks. Horrible!
  • Nov 9, 2021

    By Celia Triplett
    Has drastically improved over the years I used it. Problems tend to get fixed in 1-2 days and are rare. Still sometimes buggy here or there but fairly usable!
  • Oct 21, 2021

    By Nate Kryn
    Good mobile experience. Upwork is a super low-cost way to test a freelance business, and earn some income. Setting up payments and profile is easy. Make sure to keep a good amount of proposals out, and follow up!
  • Nov 16, 2021

    By Michael Mekonnen
    This app has alot of issues it doesn't persist your scroll position and it is not allowing me to upload a file the whole experience in this app is very frustrating
  • Not bad, could be better, fix messaging. Jan 12, 2021

    By StrangeCoyote
    I’ve been using UpWork for a while now. I mainly try to use it on PC, but having the app for things when I’m on the go is extremely helpful. Unfortunately, it’s become less helpful in recent months because messaging never loads conversations when you open them. Therefore I have to wait to get home just to be able to respond to something properly. Lastly, I agree with everyone else I think the 20% fees are too high just to provide a platform to connect people. Unless you’re actively getting me clients on the regular, or helping me do the work, you honestly don’t deserve that big of a cut—especially when we also have taxes to consider 🤷🏻‍♂️
  • Need to buy connections to apply May 1, 2020

    By Hal2030
    This website offers a variety of jobs and is very flexible. However, you would need to buy connections to be able to apply for jobs. They have already deduct your pay for service fee which 1-2$/ job and they still charge you connection to apply for jobs. They would give you free connections at the beginning and will require you to buy connections to apply. If you don’t have any connections, you can’t apply for jobs. They cost 0.15$/ connection. I just don’t see a legit reason for why they would charge connections, which is money, to apply for a job. Indeed, ziprecruiter, glassdoor, and many other websites never charge you anything to apply. It should be free.
  • Couldn’t open and reply message through the app Nov 30, 2020

    By Veelei1998
    I must say I LOVE UPWORK, no doubt. Upwork gave me tons of opportunities to work my favourite job. But I have some some issue with the app ( and probably the public view for non-member site as well). For the app, I used to receive and reply messages through the messages section on the app when I work my other job or when I’m away from home. But I could reply, or even open the message section anymore these days. This effects my response rate to customers! I could have missed an invite or a contract while I’m not using my laptop! Please fix this ASAP. For the public view for non-member, when I link the account to my personal website and click on the link to test using a non-member site, I couldn’t see any reviews clients gave me at all! I have 3 jobs total and the non-member view site only presents 1 job, no review! Please tell me why, or fix this so I could link and show them on my personal portfolio website. Overall, love Upwork and the team behind all of this, just need to fix some major issues!
  • Dec 1, 2021

    By John Lyman
    The app is ok, but the Upwork platform is not a good place to find work. The scammers are plentiful, and the hiring clients are constantly in violation of the TOS. Most of the job postings I see fall into those categories. And most of the clients want to pay way below minimum wage. My experience has been I've had to sort through tons of postings (that should not be allowed to begin with) just to find some that are allowed. Then I have to apply for 50 or so just to get one gig. No thanks.
  • Nov 19, 2021

    By Rohit Guttal
    Absolutely awful support. I couldn't create an account. And to get help I need an account. There is no other method to communicate or get support. Seems absurd that you need to log in to get support. If I have trouble logging in or signing up how on earth can I log in to get support
  • Poorly engineered app for a subpar marketplace Nov 2, 2019

    By Double7Oh
    First, my primary pet peeve is that the app will log you out after some time of inactivity. I understand that this is for security reasons, but the fact that Upwork’s site and mobile apps have poor integration with password managers like iCloud and Dashlane means I’m always having to reset my password. Tangentially, why are there restrictions on the characters I can use for my password? A second year computer science student can design a password input that accepts all characters. The second pet peeve I have is with the Freelancer app itself. There’s a glaring bug where individual search results are impossible to interact with. I can’t tap more to expand the summary section of the project unless I go back then retry the search. Overall, my experience with the poor app and lackluster project selection has lead me to move on past Upwork. It seems that freelancers can be successful, but only after significant effort to get started on their part. I wouldn’t recommend Upwork to anyone seeking to freelance part time.
  • Nov 5, 2021

    By Andrew Popelka
    Its ok. I've landed clients and you can too but because I started my profile a while ago, stopped using it, and came back Upwork purposefully hides my profile when applying to most jobs because I'm not a rising talent.. so you have to manually open this as a hiring manager .. despite the fact that I subscribe..lol. There are tons of scam jobs that stay up after they are reported and it heavily favors clients. If they're taking 20% it should work better and be a little better for freelancers.
  • Oct 20, 2021

    By Christopher Frawley
    Okay, so I've never written an app review before, but this app is so frustrating and useless that I feel compelled to say something. On a platform where getting back to clients quickly is critical for getting and maintaining work, it is absolutely unacceptable for an app to send notifications hours later, or not at all. And then when I go to check my messages, not all of the recent ones show up. This may have cost me jobs on some occasions, and it should've been fixed a long time ago.
  • It started off good... BUT Aug 8, 2020

    By Miss. what happened to yahoo?
    It started off good I was excited to book my first upwork gig and was happy with the company and employer. Then without warning they froze my account due to verify and threatened to hold my funds. I was new to the profile I didn’t get any explanation emails prior to explaining this would occur. I tried to verify and the process was bogus. I’m still trying to learn this system till this day. Then they asked me for a copy of my photo I.D -and I gave that. And then they asked for a video interview. Which is fine BUT I never got the email for the interview and my account is still on hold. They are making this harder than it needs to be for just a side hustle. 🤷🏽‍♀️. I don’t understand what’s so hard about setting up a virtual interview. This site is NOT newbie friendly in my opinion. I’m still learning about all the website has to offer. So if your going to use them be sure to have some patience and a little bit of time to get the logistics down.
  • This app lacks functionality May 2, 2019

    By Stage&Set
    Im not sure why Upwork needs two apps- one for hiring managers and one for freelancers, it seems a bit excessive to me. Not to mention, I’ll get a notification that I have a message and when I open the app, its a blank white screen. I always have to close the app then re-open it so I can read or respond to messages. Seems a bit ridiculous that someone whose base is 30+% IT would have an app with glitches. Additionally, since I had an active contract, I had not applied to other contracts. So Uwpork made my profile private. Thats not fair to hiring manager or freelancers. How can hiring managers source top or rising talent if they cannot see profiles? How are you providing a good experience to your freelancers if our profiles are private and then we have to PAY to make ourselves public again? Since I work on both sides of the platform; both as a hiring manager and a freelancer, I can say with absolutely certainty, once my contracts are up, I will not be back.
  • Oct 24, 2021

    By Helena Green
    I hate it. Often hangs up, doesn't always deliver notifications for new messages. The interface is very inconvenient - expects you to write messages in the field the size of a postage stamp. However, is good at taking over when you're trying to do other things online
  • Oct 29, 2021

    By Zac
    After several years, this app still has the same issues. Missed notifications, chat doesn't always show the most recent messages despite refreshing, app hangs at loading often, randomly has formatting issues. This is after carrying out every conceivable client side troubleshooting step, many times.
  • So buggy Jul 17, 2019

    By Gniliem
    Honestly, this app is so buggy that I haven’t bothered to shift over from the old one (which isn’t that much better). Every time I get a message and I open the app to look at it, one of two things happens: 1) the app crashes, or 2) I get a blank white screen and have to close and reopen it. Since the main point of getting the app was to check my messages on the go, this makes things terribly inconvenient. Also, a number of other reviewers have already mentioned this, but the high percentage Upwork takes from freelancers makes it less viable for real high-quality freelancers to remain on this platform. Combined with the $ it costs to buy Connects just to bid on new jobs now, Upwork is becoming less and less attractive. It’d be better to set the % based on a freelancer’s total lifetime earnings rather than per client - you already know that those freelancers have a good track record on Upwork, so might as well reward them for remaining on the platform.
  • img Community
    Upwork is the best App for freelancing. I work as Business Development Executive and I have brought a business of $ 20000 from upwork for my company in this last two months.
    img by Bhanu
    2 years ago
  • img Community
    When I first started freelance writing back in 2007, this was one of the apps where I found a lot of work. The best part about it is that there are many clients on there who don't mind hiring new writers, so you have a chance.
    img by Sharon
    1 year ago
  • img Community
    I've been a freelancer for almost 14 years, and Upwork is one of my favorite apps. There are 1,000s of people on there who are looking to hire in all kinds of industries, so it's easy to find someone who needs your expertise.
    img by Stefan
    10 months ago
  • img Community
    Getting started as a freelancer is hard, but you can start to make money on the side through 1 or 2 hours per day with the right tools. By partnering with professionals, you can begin growing your own business over time and start your journey towards quitting your day job.
    img by Sharon
    8 months ago
  • img Community
    Upwork is one of my favorite apps for creating proposals. I've been on there for at least 5 years and there are thousands of jobs on there for all types of work. If you are looking to get your consulting business off the ground, this is a good place to start.
    img by Stefan
    7 months ago
  • img Community
    Getting into the world of freelancing can be a little scary if you don't know where to start. I've found Upwork a breeze at finding projects that sound right for me to get stuck into. You'll find projects paying anywhere from 5 dollars up into the thousands for more experienced professionals.
    img by Ross
    4 months ago
  • img Community
    Whether you want to make $200 per month outside of your job or find a way to make $2,000 with a more productive side hustle, this online forum for freelancers is one of the best resources you'll find.
    img by Antonio
    1 month ago
  • img Community
    The freelance marketplace is a competitive arena, but that doesn't mean you can't stand out from the crowd and find work. Upwork is a vast platform where you can find paid work in virtually any field you can think of, whether you want a bit of extra pocket money or a full 40 hour per week role.
    img by Antonio
    2 weeks ago
  • img Expert Best Apps for Your Remote Side Hustle 2021

    Best Apps for Your Remote Side Hustle 2021

    Working from home has plenty of perks. If you're looking for a side hustle that will boost your budget, you've come to the right place. We tested the best apps for the job.

  • Stay at home mom in school Dec 3, 2019

    By thodder23
    My dreams have finally come true. I’m 6 months away from graduating with my BBA, and have an 8 month old. I’ve been working for almost three weeks and already, got over 80 hours in and made over $1,300 after the 20% is taken out. I’m very good at excel or anything Microsoft, and there’s so many jobs that relate! Also if you’re good at writing resumes or cover letters, building websites or being a virtual assistant, this job would be perfect for you. I told my whole family and friends about it and found this at the perfect time!
  • Dec 1, 2021

    By Jacqueline Mayfield
    The app is very helpful. I can keep track of everything and communicate with my clients.
  • Oct 21, 2021

    By Nate Kryn
    Good mobile experience. Upwork is a super low-cost way to test a freelance business, and earn some income. Setting up payments and profile is easy. Make sure to keep a good amount of proposals out, and follow up!
  • Fixed it myself Jun 4, 2020

    By Joel_ball4ever
    The app is great, until I realized I had to sign into the back every time I closed it. My initial thought was the app has some work to do (and still does). But my mistake was being signed into Google, that automatically logged me out of the account, forcing me to sign back in when I open the app. The fix was to migrate it to “Sign in with Apple” and everything now works flawless. It’s no wonder Apple fixed everything. Thanks Apple!
  • Oct 15, 2021

    By Steve O'Driscoll
    Great app! I can check new job postings and client messages anytime from anywhere.
  • Read the Review. Not great for skilled Freelancers Sep 23, 2020

    By JIK.05
    It’s not great. Up work double dips, they charge you to bid on Jobs and if you when the Job up work takes a cut of whatever you’re making. I feel it should be either or. I shouldn’t have to pay to bid on jobs against 20 other bidders (regardless if I get the job or not) and have up work take anywhere from 15-30% as a “service fee”. It’s a real rip off and hurts freelancers and the client.
  • Absolutely love the idea, easy to use app! Aug 27, 2019

    By pizzainmouthhole
    When I first joined UpWork I was so excited! I spent hours perfecting my profile and filling out proposals... Unfortunately I have yet to hear one word back on any jobs. I realize this has nothing to do with the app, it’s just my personal experience. The idea in general is great & the app is extremely easy to use. There are so many categories for jobs, with many, many jobs in each category!
  • Needs some bug fixes, but otherwise great! Jan 30, 2019

    By Bleedin' Midnight Green
    My only complaint is that the messaging system seems to be very buggy. The message thread randomly scrolls up when I type or when I send a message, making it easy to lose my place in the conversation. Also, it seems like only get push notifications 50-75% of the time—no idea why. Nothing too serious, and I’ll gladly change my review to five stars if these issues get cleared up!
  • Give me the ability to respond quickly Dec 11, 2020

    By devondo
    I’m able to respond quickly to all the job offers and messages which is a huge benefit. I don’t have any negatives really. The service could take less of my money of course but at least they give me more of my money after the first $1,000. Others don’t do that.
  • Strong on-the-go functionality Apr 30, 2019

    By Dave646
    I downloaded the old UpWork app that was basically just a messenger a few years ago, hated it, and promptly deleted it. I only recently learned about the revamped version of the app and downloaded it to discover that it had all the power and functionality that was missing the first time around. Great resource!
  • Nov 9, 2021

    By Celia Triplett
    Has drastically improved over the years I used it. Problems tend to get fixed in 1-2 days and are rare. Still sometimes buggy here or there but fairly usable!
  • Convenient, but inconsistent Dec 20, 2020

    By JoMoBloMo
    I certainly appreciate how easy it is to use this app, but there are a few inconsistencies and inconvenient bugs in it that currently diminish its value. The most important of the bugs is that clicking on the “contracts” menu often brings up available jobs, rather than jobs for which the freelancer has already been hired. That makes it much more difficult to log work hours, submit work products or check payment information. Hopefully someone can fix the programming script on this.
  • Notifications Oct 27, 2020

    By Top Rated100
    Please fix the notification system. I need to see my UpWork messages instantaneously but sometimes this does not happen and I miss some important conversations or respond later than I would like to. Secondly, sometimes the messages do not send but remain there ‘grayed out’ or frozen. I cannot have clients ask me “Are you still there?” during a contract negotiation because the UpWork is glitching. It just can’t happen. Please kindly review these issues. Cordially, concerned freelancer
  • Much improved but messages still need work Nov 7, 2021

    By tk441
    Seems pretty solid now with the exception of the messages functionality which is very unreliable on mobile. I constantly have to refresh and get many “try again” errors when I switch to Upwork to respond to a message notification. If this could be improved that would be really cool. Otherwise this is app works really well and keeps getting better.
  • New App is an improvement and UpWork is Awesome Jun 16, 2019

    By Ojai2014!
    Overall, UpWork is pretty good. Even though the rates I get paid on UpWork are on average 25-50% lower than with my other clients, I still like working on UpWork because I do not have to worry about invoices and clients always pay on time. I also get access to a larger volume of clients with interesting projects. The new app is is also a big improvement because the old app terrible. I also like that UpWork keeps making improvements.
  • iPad app when? Nov 11, 2019

    By TheDevil2284
    App is not bad, since it look still in the process of becoming a great app, messages are lagged and it takes a long time to see them sometimes, however this is a great improvement because I can check my options on the go even if I’m not on my laptop, however I still wish you improved the app so we can have a decent full screen app on the iPad ! Overall looking good
  • Big improvement! Feb 5, 2019

    By Editing Cindy
    Way better than the old Upwork app. I can actually do almost anything in this one. My biggest concern is with “Invitations to Interview”. I get the push notification, but it doesn’t highlight in the app. So if I don’t respond immediately, I risk forgetting about it. In my opinion, they should appear in “Messages” and stay highlighted until you’ve responded. Or there should be a little red notification number on “Proposals” until you’ve responded. Thanks!
  • Upwork Career Mar 12, 2019

    By Fyhdduggjd
    I’ve been on Upwork from the beginning since it was elance. With a good profile and some dedication there is done good money to be made. I’d like to see a lesser fee for new clients and a better way to see featured jobs available. Also, the entry level clients not willing to pay for service put forth should go on their own listing. Other than that I appreciate the platform and the work available. Thank you Upwork.
  • Functions are fine but incredibly slow Jun 20, 2019

    By HungarianFreelancer
    Overall the app works fine, but it’s ridiculously slow - it often takes 30 to 60 seconds to load the messages. When I’m on the go, time is of the essence and it’s a pain to wait and stare at a screen for a minute...
  • Better than the last app, but... Feb 5, 2019

    By catalina468
    I was stoked to see the new app was finally released but still having some bug issues. When I’m looking at the My Feed page, it only shows me ~10 jobs and there’s no option to load more or go to the next page like there is in the Search function.
  • I love the app but there are problems Apr 27, 2020

    By MadtRocks
    There is nothing better or more convenient than being able to talk with my clients while on the go. I have used this app and the app before this one for year without any complaints. However, in the last few weeks I have had more problems with this app than ever before. It does not notify me on my lockscreen or with a badge icon if I have a new message (it is set to have these notifications in my settings). This has resulted in me having late responses while traveling or in the evenings multiple times, my JSC has also dropped because of this issue. Also when I get job proposals now and view them on the app it no longer tells me the date or time I received them the app just says “invalid date.” Not the biggest problem, I can still reply to these proposals. This just was not a problem with this app before the last update. I had to completely delete this app from my ipad because it was incapable of even loading to open. (But somehow I was able to get notifications of new messages on my ipad, i just couldn’t open the app to view them.) As a freelancer who has worked with you for several years, I have come to respect you as a company. I love what you do and provide for us to be able to work online and with our own schedule. Please fix this app, it’s been good before and it can be better in the future. So many freelancers use this app for work everyday, it would mean a lot to us if it was as reliable as the company it represents.
  • High Fees & Slow Payments - other than that Great! Oct 28, 2019

    By Ashley JG
    First off, the app its self or fairly user friendly and the contract process is very smooth. Communicating within the app exclusively is rather difficult once a project is underway. But my biggest complaint is the high fees the app takes (20% on the first $500 and 10% offer that) so there isn’t a real incentive to seek multiple new clients at one time. And then to finally get paid, the money is already paid by the client but then held in an account until the project is complete. Once you submit payment approval and the client okays it, it takes 3-5 business days to credit to your Upwork account where you then half to transfer it to your bank and even an ACH transfer connected directly to one’s bank takes 3-7 business days... so Your money is sitting there for almost 2 weeks. Horrible!
  • Nov 16, 2021

    By Michael Mekonnen
    This app has alot of issues it doesn't persist your scroll position and it is not allowing me to upload a file the whole experience in this app is very frustrating
  • Not bad, could be better, fix messaging. Jan 12, 2021

    By StrangeCoyote
    I’ve been using UpWork for a while now. I mainly try to use it on PC, but having the app for things when I’m on the go is extremely helpful. Unfortunately, it’s become less helpful in recent months because messaging never loads conversations when you open them. Therefore I have to wait to get home just to be able to respond to something properly. Lastly, I agree with everyone else I think the 20% fees are too high just to provide a platform to connect people. Unless you’re actively getting me clients on the regular, or helping me do the work, you honestly don’t deserve that big of a cut—especially when we also have taxes to consider 🤷🏻‍♂️
  • Need to buy connections to apply May 1, 2020

    By Hal2030
    This website offers a variety of jobs and is very flexible. However, you would need to buy connections to be able to apply for jobs. They have already deduct your pay for service fee which 1-2$/ job and they still charge you connection to apply for jobs. They would give you free connections at the beginning and will require you to buy connections to apply. If you don’t have any connections, you can’t apply for jobs. They cost 0.15$/ connection. I just don’t see a legit reason for why they would charge connections, which is money, to apply for a job. Indeed, ziprecruiter, glassdoor, and many other websites never charge you anything to apply. It should be free.
  • Couldn’t open and reply message through the app Nov 30, 2020

    By Veelei1998
    I must say I LOVE UPWORK, no doubt. Upwork gave me tons of opportunities to work my favourite job. But I have some some issue with the app ( and probably the public view for non-member site as well). For the app, I used to receive and reply messages through the messages section on the app when I work my other job or when I’m away from home. But I could reply, or even open the message section anymore these days. This effects my response rate to customers! I could have missed an invite or a contract while I’m not using my laptop! Please fix this ASAP. For the public view for non-member, when I link the account to my personal website and click on the link to test using a non-member site, I couldn’t see any reviews clients gave me at all! I have 3 jobs total and the non-member view site only presents 1 job, no review! Please tell me why, or fix this so I could link and show them on my personal portfolio website. Overall, love Upwork and the team behind all of this, just need to fix some major issues!
  • Oct 23, 2021

    By Wanda Sue Posey
    I just need to make a suggestion. I need a way to track my time in the app on my tablet. I don't use my computer for work all the time. My computer has a problem with the desktop app. Please consider adding this feature to the mobile app.
  • I like it, but the app deletes all your writing with a miss click Feb 17, 2019

    By breadsies
    The web version is solid, but on the phone if you happen to accidentally press someplace else when you go to submit a cover letter it’ll delete everything. EVERYTHING. It’s incredibly frustrating to have to figure out what to write again after you put in some time writing something if you’re on the go and can’t pull out a computer. I recommend the app for checking for jobs, but that’s it. Be very careful when submitting something on the app. Sometimes the submit button doesn’t populate on the app too, so you can’t submit even if you wanted to. You go pressing around on your phone and then POOF! Your CV is gone, your writing is gone.
  • New update looks nice but the chat function is broken now. Dec 11, 2020

    By sherrill.hue
    The new updates to the app look nice but the chat flags in my app is now broken and will not display any of my conversations or allow me to send or receive messages with my clients. I’ve been using UpWork for many years now and have never had such a problem getting help from their support team before. I tried contacting them to correct the error only to be run around and hung up on. Even tried to fix it myself by uninstalling and reinstalling the app but that’s about all I can do on my end. I’m disappointed. The app is useless for freelancers if you can’t use it to communicate with clients.
  • Not what it should be Jan 16, 2020

    By yhhhyggh
    It’s disappointing when an app falls short, and even more so when the company specializes in jobs for programmers, amongst other freelancers. I’m glad they created an app for iPad Pro, but they committed the ultimate iPad sin: it does not rotate. When you have to hold the iPad by the short edge, with the weight leveraged on the long dimension, it puts more stress on your hand. The charger port is in the way, and it’s just clumsy. It’s an ergonomic issue, and a convenience issue. A secondary transgression is that the app does not echo the full functionality of the website. For instance, I cannot contact support with the app.
  • Poorly engineered app for a subpar marketplace Nov 2, 2019

    By Double7Oh
    First, my primary pet peeve is that the app will log you out after some time of inactivity. I understand that this is for security reasons, but the fact that Upwork’s site and mobile apps have poor integration with password managers like iCloud and Dashlane means I’m always having to reset my password. Tangentially, why are there restrictions on the characters I can use for my password? A second year computer science student can design a password input that accepts all characters. The second pet peeve I have is with the Freelancer app itself. There’s a glaring bug where individual search results are impossible to interact with. I can’t tap more to expand the summary section of the project unless I go back then retry the search. Overall, my experience with the poor app and lackluster project selection has lead me to move on past Upwork. It seems that freelancers can be successful, but only after significant effort to get started on their part. I wouldn’t recommend Upwork to anyone seeking to freelance part time.
  • Nov 5, 2021

    By Andrew Popelka
    Its ok. I've landed clients and you can too but because I started my profile a while ago, stopped using it, and came back Upwork purposefully hides my profile when applying to most jobs because I'm not a rising talent.. so you have to manually open this as a hiring manager .. despite the fact that I subscribe..lol. There are tons of scam jobs that stay up after they are reported and it heavily favors clients. If they're taking 20% it should work better and be a little better for freelancers.
  • It started off good... BUT Aug 8, 2020

    By Miss. what happened to yahoo?
    It started off good I was excited to book my first upwork gig and was happy with the company and employer. Then without warning they froze my account due to verify and threatened to hold my funds. I was new to the profile I didn’t get any explanation emails prior to explaining this would occur. I tried to verify and the process was bogus. I’m still trying to learn this system till this day. Then they asked me for a copy of my photo I.D -and I gave that. And then they asked for a video interview. Which is fine BUT I never got the email for the interview and my account is still on hold. They are making this harder than it needs to be for just a side hustle. 🤷🏽‍♀️. I don’t understand what’s so hard about setting up a virtual interview. This site is NOT newbie friendly in my opinion. I’m still learning about all the website has to offer. So if your going to use them be sure to have some patience and a little bit of time to get the logistics down.
  • Disappointing changes Sep 4, 2019

    By Sai Leigh
    I started using Upwork a year ago and it was great. Convenient for finding and applying to jobs quickly and bringing in a bit of extra money. At this point having a free account still got you some connects to use monthly. Recent changes mean that users, no matter the membership, now need to pay for connects. Not really worth it for a side gig with middle-of-the-road pay - especially since they already take a cut of what you make. On top of that, I’ve consistently had issues with their support/customer service. They don’t really resolve or answer anything. I had a client trying to pay me OFF of the site through Venmo (not allowed), and when I brought it to their attention with screenshots of his emails, they shrugged it off. In retaliation the client paid me only a small portion of the agreed upon price. There are definitely better ways to go about freelancing.
  • Oct 24, 2021

    By John Selby-Hele
    Unable to create an account. The app won't allow me to add a photo and an account can't be created without a photo. Verified that the app has permissions. Disappointing that a function this simple fails.
  • More BAD than good Jun 6, 2021

    By Reimuz
    To start it’s a nice platform but there’s more drawbacks than positive things, to start, lately there has been so many bugs with the app, messaging to name one, the other thing to be aware of is, as a seller if you are actively submitting proposals they will lock your account into private mode until you start earning after a short amount of time, I wish they would make this app a better experience for the Seller and Buyer because of all the scams that happen, it would be nice for them to make a way to weed out scammers and only show sellers who can back what they’re offering in more than one way. This app is so saturated with fake people and the ones who are really trying and working end up not having a chance to make this a successful day experience for anyone
  • Oct 29, 2021

    By Joe Kirk
    I've been trying to upload my profile picture for some time now but it just tells me that there's no response from the server. When I tried to go through any other profile settings it takes me only to the password settings section. You would think that if you were offering a service for people need to make money, you would have things working correctly.
  • A waste Oct 6, 2020

    By honestlonnie
    I was originally very excited about the app bc the interface is very appealing and easy to work. I took the time building up my account but like several other people in the reviews are saying, it’s impossible to get jobs on here unless you already have clout. I’ve had an account since April and have submitted countless proposals. I’ve gotten plenty of responses but they’re all from scammers! They ask you to communicate and do other things outside of the app (which is against the rules) and it’s just ridiculous how many scams there are on here. I only gave 2 stars because the app is easy to work. But I would recommend finding a different platform
  • Almost useless now Feb 19, 2020

    By Iksolver
    I’m an Upwork user for over 3 years by now and I can’t understand why with each new version the mobile App works less and less each time. Now I’m getting the message notifications with hours delay, or not getting them at all, even conversations from desktop app start taking place in the app with a severe delay. Switching to Lite version won’t help at all and is not worth it because you lose the ability to reply to specific messages which are critical for any work app. I really hope Upwork put some effort in maki f the app better because with all those crazy fees that there’re charging now is the least they can do.
  • It took two years to get a contract Apr 3, 2019

    By Willwoff
    A lot of freelancers are finding success but without a reputation, it’s hard to get jobs. Sadly also, if you don’t get jobs, you can’t build a reputation. Last week, I got my first job after two years of proposals. I was either too inexperienced on Upwork to gain any trust or the samples I showed them didn’t quite fit what they were looking for(not Upworkd fault on that one). Another thing to consider is fake accounts. People give themselves work to build their reputation so be on the lookout for that. And finally, Upwork takes 20% of your earnings! A $50 job gets you $40. A $1,000 job gets you $800. Why so much?
  • Dec 1, 2021

    By John Lyman
    The app is ok, but the Upwork platform is not a good place to find work. The scammers are plentiful, and the hiring clients are constantly in violation of the TOS. Most of the job postings I see fall into those categories. And most of the clients want to pay way below minimum wage. My experience has been I've had to sort through tons of postings (that should not be allowed to begin with) just to find some that are allowed. Then I have to apply for 50 or so just to get one gig. No thanks.
  • Nov 19, 2021

    By Rohit Guttal
    Absolutely awful support. I couldn't create an account. And to get help I need an account. There is no other method to communicate or get support. Seems absurd that you need to log in to get support. If I have trouble logging in or signing up how on earth can I log in to get support
  • Oct 20, 2021

    By Christopher Frawley
    Okay, so I've never written an app review before, but this app is so frustrating and useless that I feel compelled to say something. On a platform where getting back to clients quickly is critical for getting and maintaining work, it is absolutely unacceptable for an app to send notifications hours later, or not at all. And then when I go to check my messages, not all of the recent ones show up. This may have cost me jobs on some occasions, and it should've been fixed a long time ago.
  • This app lacks functionality May 2, 2019

    By Stage&Set
    Im not sure why Upwork needs two apps- one for hiring managers and one for freelancers, it seems a bit excessive to me. Not to mention, I’ll get a notification that I have a message and when I open the app, its a blank white screen. I always have to close the app then re-open it so I can read or respond to messages. Seems a bit ridiculous that someone whose base is 30+% IT would have an app with glitches. Additionally, since I had an active contract, I had not applied to other contracts. So Uwpork made my profile private. Thats not fair to hiring manager or freelancers. How can hiring managers source top or rising talent if they cannot see profiles? How are you providing a good experience to your freelancers if our profiles are private and then we have to PAY to make ourselves public again? Since I work on both sides of the platform; both as a hiring manager and a freelancer, I can say with absolutely certainty, once my contracts are up, I will not be back.
  • Oct 24, 2021

    By Helena Green
    I hate it. Often hangs up, doesn't always deliver notifications for new messages. The interface is very inconvenient - expects you to write messages in the field the size of a postage stamp. However, is good at taking over when you're trying to do other things online
  • Oct 29, 2021

    By Zac
    After several years, this app still has the same issues. Missed notifications, chat doesn't always show the most recent messages despite refreshing, app hangs at loading often, randomly has formatting issues. This is after carrying out every conceivable client side troubleshooting step, many times.
  • So buggy Jul 17, 2019

    By Gniliem
    Honestly, this app is so buggy that I haven’t bothered to shift over from the old one (which isn’t that much better). Every time I get a message and I open the app to look at it, one of two things happens: 1) the app crashes, or 2) I get a blank white screen and have to close and reopen it. Since the main point of getting the app was to check my messages on the go, this makes things terribly inconvenient. Also, a number of other reviewers have already mentioned this, but the high percentage Upwork takes from freelancers makes it less viable for real high-quality freelancers to remain on this platform. Combined with the $ it costs to buy Connects just to bid on new jobs now, Upwork is becoming less and less attractive. It’d be better to set the % based on a freelancer’s total lifetime earnings rather than per client - you already know that those freelancers have a good track record on Upwork, so might as well reward them for remaining on the platform.
  • THE WORST EXPERIENCE EVER!! DON’T DO IT FREELANCERS! Jan 22, 2020

    By ijustwantedtowork
    This company has REPEATEDLY marked my profile inactive, while I was APPLYING FOR JOBS!!!! They have never removed the “call for verification” flag from my account despite the THREE ID VERIFICATION CALLS I HAVE COMPLETED! I am livid with them because they also never respond to me when I have pointed this out and, the one time I did get a response, all they could say was “we still have to verify your id because it says so on your account”. They are PREVENTING ME FROM FINDING WORK!!! They also had to “investigate” one of the few clients I did manage to secure between the constant locks on my account; and why? All because we shared the same last name. They lock the accounts to quickly, without actually looking into if the person is an active worker or not. The app works fine when the company doesn’t screw you over. Take my advice, go to Fiverr instead freelancers. Upwork is not worth it.
  • Oct 16, 2021

    By Simphiwe
    I love this app because it gives me notifications, but the user interface is so bad that I can't reply to messages from clients with it. This feature used to work, not sure why it does not work anymore.
  • Oct 16, 2021

    By ebby0110
    Can't Update Profile. I've tried to update it four times and the information never saves. That's a poor design choice.

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