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UPCIC Mobile

UPCIC Mobile

Universal Property

Universal Property & Casualty Insurance Company

4.3 Ratings 579+ Reviews 1K+ Downloads

About UPCIC Mobile

Universal Property & Casualty Insurance Company
see more about UPCIC Mobile

Ratings & Reviews

4.3
579+ Ratings
  1. 5
    74+%
  2. 4
    10+%
  3. 3
    3+%
  4. 2
    4+%
  5. 1
    10+%
  • Latest App - fantastic, but... Apr 7, 2020

    By BigWal48
    The latest app is fantastic, the best so far, but it wouldn’t allow me to enter my checking account number. Apparently, it requires an account number that’s between 8-20 numbers, and my account is only 7 digits. I’m not sure that if I had entered a “0” as the first digit, it would’ve worked on the bank’s end. Perhaps, the app’s developer can revise the program to allow 7 digits.
    more
  • App May 18, 2020

    By ELLStew
    Easily to follow. Easy to navigate through the app.
    more
  • Aug 20, 2020

    By Leblan Millan
    How can I change to Spanish
    more
  • Must add my account number Oct 22, 2019

    By barryinflorida
    Ridiculous!!! I logged onto the app and it’s asking me for my account number so it can bring my account up on the app. The app has no information I have to enter it. Why do I need this app. I would think if I got my credentials to log on from you. You should have all my account information. This might be a scam app. I’m will not enter my information to a company that should have it. I’m uninstalling this crap.
    more
  • May 13, 2020

    By Gerardo Carrillo
    Good app
    more
  • Oct 25, 2020

    By Amarilys Rivera
    Issues with log in. Every reset of code there's an issue
    more
  • Non functional Nov 10, 2020

    By Chevylance
    Not user friendly. The app looks great cosmetically. The problem is it doesn’t work. Information on payments from the insurance company and documents regarding claims are not there. Interestingly enough, there’s been a lot of work put into features that are good for the insurance company, such as convenient ways to post and upload pictures. The app is not customer focused at all. This app has many options for providing the insurance company with information but it’s very limiting for a customer to access any information from the app. I couldn’t even find a number to the insurance company on the app. I guess I’m going to have to google it. Overall, this app seems designed to help the insurance company receive your money or your photos but isn’t user friendly and sends you in circles and wastes your time and is very, very frustrating to use, especially if you want to access any information from the app. But on the surface, it seems like the app will work, a lot of time has been spent on the color schemes, and it looks very professional except for fact that it absolutely does not work which makes it even more frustrating to use because it looks like it should work.
    more
  • Aug 29, 2020

    By Randy Nelson
    App is not user friendly. I cannot find the Declaration Page.
    more
  • Nov 6, 2020

    By Jim Burns
    Just plain bad 👎
    more
  • Bill Nov 24, 2020

    By ok mel
    You make it hard to pay my bill. Plus I did not get a notification that my bill was due until my agent called me to notify me that my insurance is cut off tomorrow. This not acceptable.
    more

No reviews available

  • Aug 20, 2020

    By Leblan Millan
    How can I change to Spanish
    more
  • Easy on the eyes Oct 22, 2019

    By Kajafl
    This app is great. It was easy to sign up. Log in, view my coverages, deductibles and the ability to instantly call my local agent. The best part I notice is, if we have a hurricane I can or could place a claim via the app. This is great if there is a storm I can just use this app.
    more
  • Easy to navigate Oct 15, 2019

    By StaciAmanda
    Easy to navigate and make payments!
    more
  • Solid App Oct 15, 2019

    By GA Peach Kid
    Nice job Universal on your new and improved customer app
    more
  • Timesaver Oct 16, 2019

    By AJElefant
    Easy to use and saves time!
    more
  • Latest App - fantastic, but... Apr 7, 2020

    By BigWal48
    The latest app is fantastic, the best so far, but it wouldn’t allow me to enter my checking account number. Apparently, it requires an account number that’s between 8-20 numbers, and my account is only 7 digits. I’m not sure that if I had entered a “0” as the first digit, it would’ve worked on the bank’s end. Perhaps, the app’s developer can revise the program to allow 7 digits.
    more
  • App May 18, 2020

    By ELLStew
    Easily to follow. Easy to navigate through the app.
    more
  • May 13, 2020

    By Gerardo Carrillo
    Good app
    more
  • Must add my account number Oct 22, 2019

    By barryinflorida
    Ridiculous!!! I logged onto the app and it’s asking me for my account number so it can bring my account up on the app. The app has no information I have to enter it. Why do I need this app. I would think if I got my credentials to log on from you. You should have all my account information. This might be a scam app. I’m will not enter my information to a company that should have it. I’m uninstalling this crap.
    more
  • Review or change bank info Aug 22, 2020

    By JetWiggy
    Hello, I am trying to find in the menu where I can see which bank account I used when I set up this app. I have made a payment and it has not withdrawn from my account yet, and I am trying to confirm the bank account I believe I may have used. But in the menu there is nowhere (that I can locate) to even do that, or change the bank if I desire. Can you assist?
    more
  • Blinking Jul 1, 2020

    By Rosacastellon
    It blinks too much when scrolling down.
    more
  • Oct 25, 2020

    By Amarilys Rivera
    Issues with log in. Every reset of code there's an issue
    more
  • Bill Nov 24, 2020

    By ok mel
    You make it hard to pay my bill. Plus I did not get a notification that my bill was due until my agent called me to notify me that my insurance is cut off tomorrow. This not acceptable.
    more
  • No capability Oct 28, 2020

    By Honey0823
    Unfortunately there is no capability of sending a secure message regarding my account or my claim
    more
  • Non functional Nov 10, 2020

    By Chevylance
    Not user friendly. The app looks great cosmetically. The problem is it doesn’t work. Information on payments from the insurance company and documents regarding claims are not there. Interestingly enough, there’s been a lot of work put into features that are good for the insurance company, such as convenient ways to post and upload pictures. The app is not customer focused at all. This app has many options for providing the insurance company with information but it’s very limiting for a customer to access any information from the app. I couldn’t even find a number to the insurance company on the app. I guess I’m going to have to google it. Overall, this app seems designed to help the insurance company receive your money or your photos but isn’t user friendly and sends you in circles and wastes your time and is very, very frustrating to use, especially if you want to access any information from the app. But on the surface, it seems like the app will work, a lot of time has been spent on the color schemes, and it looks very professional except for fact that it absolutely does not work which makes it even more frustrating to use because it looks like it should work.
    more
  • Aug 29, 2020

    By Randy Nelson
    App is not user friendly. I cannot find the Declaration Page.
    more
  • Nov 6, 2020

    By Jim Burns
    Just plain bad 👎
    more
  • Lacks saved payment information Oct 6, 2020

    By ArtooDeeTwo
    Please add recurring bill pay where I don’t have to keep typing in my name, bank account, and routing number each time. That’s value a add for your customers. Figure. It. Out.
    more
  • This app will not let me download a photo When I try the screen goes blank. Sep 24, 2020

    By frustrating insurance
    This app will not let me download a photo. When I try the screen goes blank.
    more

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