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United Airlines

United Airlines

United Airlines

The United app puts valuable travel information in the palm of your hand.

4.7 Ratings 3M+ Reviews 10M+ Downloads

About United Airlines

The United app puts valuable travel information in the palm of your hand.
see more about United Airlines

Ratings & Reviews

4.7
3.2M+ Ratings
  1. 5
    82%
  2. 4
    12%
  3. 3
    3%
  4. 2
    1%
  5. 1
    2%
  • Oct 11, 2020

    By David Galli
    Good interface when you can get into it with everything at your fingertips. If you have app loading or app crash issues, check the following: 1. On phone, go to app list. Hit "Force Stop" and make sure ALL permissions are ON. 2. Make sure the app is installed on internal memory NOT your SD card. Move the app to your phone storage if on your SD card. 3. Clear the CACHE. Relaunch and it should work now.
    more
  • Oct 16, 2020

    By David Lowe
    Update - the app needs some work. My login issue appears to be that it let me get to the security questions with a FF number that was all numbers. I noticed I have a different one that starts with a letter and using that worked. Can't log in. I was successful in logging in via my computer. When I tried to log in using this app it's asking for two security questions that I know the answers to and all I get are errors saying something went wrong. I even uninstalled and reinstalled the app.
    more
  • Poor experience on my recent flight- Expected better service for Premium Golda Aug 21, 2018

    By 8627352
    Had booked a round trip from EWR to Delhi. While the flight to Delhi was smooth, the return flight (August 11) was delayed by over 18 hours. After haggling with a United representative on the phone for over 45mins I was told that I could only be given a flight back option from Mumbai if I made my own arrangements to fly to Mumbai. I needed to get back to Newark by Sunday and did not have many options, I was finally given an option to fly via Munich with about a 4-5hours layover in Munich. While I my original booking was on ‘Premium Economy’ my booking on Lufthansa was done on a regular coach class and was given a middle seat to travel overnight. At Munich I went to the Miles and More lounge and presented my United Club pass (knowing that they are part of Star Alliance), however, they said that the United Club pass is not acceptable at their lounges. So I had to sit around the Munich airport for the next 4-5hours. Overall, was a painful experience and I expected better service for a Premium Gold member.
    more
  • Review Feb 4, 2019

    By RB Dawg
    I’ve been using the app since about September. Worked great. Like everything about it. The last 2-3 weeks it seems to not work correctly. I had flights canceled then rescheduled and seem not to be able to use the app. When the flight is done it should get off the app. No need to see my flight from yesterday. I’m now trying to check in and it shows my flights from yesterday and today, even the canceled one. It needs to clear out. I have shut the app down cleared it from history. Sign in and same thing. How am I supposed to check on flights this way. I then tried to put in my reservation number and name and have to tap the screen several times and wait. I know it’s not my phone because if I tap “search” once it tells me I have to put a reservation number and name. Duh! I’m trying but it won’t let me unless I tap my screen 20-50 times. Then I have to go through the same tapping for my name. Very frustrating. This needs to be fixed asap. I gave it a 4 star because when it’s working I really don’t have any complaints. I like it better than American Airlines app.
    more
  • App so Good I started flying United again Dec 10, 2019

    By Qf5ve
    I love this app. It’s like Fedex plus Amtrak. Thank you United for making a quality product that actually helps me. I don’t ordinarily even leave reviews, but I fly a lot and I truly appreciate that this app makes flying more convenient. Dear people who made this thank you for adding all of those seamless features. And thank you for the in airport texts and updates too. Thanks to your app, instead of having a hair-pulling experience due to holiday traffic surrounding the airport, I was able to rebook my flight from the uber, eat a leisurely enjoyable dinner in the airport while charging my phone and taking a conference call, purchase a couple of magazines, and stroll happily to the correct gate with a confident awareness of the flight status. I had important things in my checked bags, so when I arrived I didn’t stress when the bags took a while to come out at baggage claim because I checked the app and knew they had arrived and were on their way to me. In conclusion, I love you.
    more
  • United Sep 23, 2020

    By Zcmm98
    I bought a round trip ticket to Guadalajara from 09/03 to 09/13 I had to change the first flight to sep 2nd I had no problem since it included free cancellations so I just paid a penny I did it online and it never mentioned Anything about the flight from 09/13 so I went to Mx with no problems it was my first time traveling with United and I was pleased at the time; and then as expected I went to the airport on 09/13 for my surprise they told me I had no flight reserved with them The only thing they had was my luggage (like it was going to flight by itself) I reserved with Expedia so they called them and supposedly Expedia told them I canceled my flight (not true) so united recommended me to buy another ticket So I could come on the same flight and then Claim that money to Expedia so I did I bought another ticket in the airport cause I needed to be in Chicago that day and then here I called Expedia they told me they did paid it to United which At the airport United told me they didn't received the money which is a lie too because expedía also talked to United when I was complaining to them and United told them they did received the payment so united told me to submit a refund request online and I did and it was denied cause I did flight but they received payment for my flight twice and I paid in the airport for a flight that I had already paid for. Last time I travel with United For sure, they did nothing to help
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  • Support animal Sep 20, 2020

    By njohnson2722
    I am beyond dissatisfied w the service of united airlines regarding flying w my daughters emotional support animal after tragically losing her finance in a motorcycle accident from a driver running a red light. The department that handles the animals flight was rude and not helpful. They were unable to get all the documents that we sent and we have had to call 8!!!!! Times and the dog unnecessarily had to get a extra rabies vaccine it wasn’t even needing or lapsed. Emails continue to come in saying he isn’t approved to fly this Tuesday. The amount of extra stress and agony the airlines has caused during this horrible time for us is unacceptable. I have flown Delta w the service dog and not had to deal w any issues and they actually talked us through the whole process making sure we were all set. United has been unprofessional and extremely uncaring to the situation and gave no support of the steps needed. Her Dr even sent the airlines the paperwork as well as all of us 8!!!! Times. Do better United. Will not fly w you again which is unfortunate. I would steer anyone who has a service dog need esp for acute anxiety and trauma away from using this airline ! I never leave reviews but need others to know what I’ve had to see my daughter have to deal with so much extra stress because the department isn’t run well or kindly. Wish us luck on Tuesday am as I fly her back w our family to heal and grieve
    more
  • Oct 23, 2020

    By Lori O'Brien
    This new app is horrible, it keeps saying no connectivity even when I just downloaded the app on wifi, if I didn't have connectivity the app would not download. I'm flying in 2 days, fix this. Rollback the release, it is a failure.
    more
  • Disorganized, confusing and not convenient Sep 24, 2019

    By CodyMafatu
    This app is not only not user-friendly but it’s counterintuitive. Why do we have to search all over the app just to check in for our flight why do we have to type in our last name when we’re already signed into the app and why do we have to search everywhere to pull up our boarding pass, why do we have to click link after link in order to access the flight information - no one appreciates you rearranging everything every couple of months. This app is one of the worst flight apps I am a frequent flyer and this is by far the worst of all airline apps. How would you like it if somebody snuck into your room and rearranged everything and then you can’t find anything- well that’s exactly how it is every time I open this app and you’ve updated it. You still haven’t found an easy solution - there’s only three things we need from this app one, east check-in and easy access to a boarding pass. Two, easy access to the boarding times and to see flight information, standby information etc. And three, the information on where to go for our gate. Currently, the boarding pass doesn’t even have the gate information and there’s too many links and too many options. it’s unclear, unorganized and confusing. Whoever you hired to create this app was obviously an amateur.
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  • Oct 9, 2020

    By Chris Colon
    Ended up with a duplicate transaction as a result of a "credit card denied" false alarm when using PayPal. When restarting the app, the flight appeared to be booked. Error message "Object reference not set to an instance of an object" thrown when trying to add a new card to the account.
    more

No reviews available

  • Poor experience on my recent flight- Expected better service for Premium Golda Aug 21, 2018

    By 8627352
    Had booked a round trip from EWR to Delhi. While the flight to Delhi was smooth, the return flight (August 11) was delayed by over 18 hours. After haggling with a United representative on the phone for over 45mins I was told that I could only be given a flight back option from Mumbai if I made my own arrangements to fly to Mumbai. I needed to get back to Newark by Sunday and did not have many options, I was finally given an option to fly via Munich with about a 4-5hours layover in Munich. While I my original booking was on ‘Premium Economy’ my booking on Lufthansa was done on a regular coach class and was given a middle seat to travel overnight. At Munich I went to the Miles and More lounge and presented my United Club pass (knowing that they are part of Star Alliance), however, they said that the United Club pass is not acceptable at their lounges. So I had to sit around the Munich airport for the next 4-5hours. Overall, was a painful experience and I expected better service for a Premium Gold member.
    more
  • App so Good I started flying United again Dec 10, 2019

    By Qf5ve
    I love this app. It’s like Fedex plus Amtrak. Thank you United for making a quality product that actually helps me. I don’t ordinarily even leave reviews, but I fly a lot and I truly appreciate that this app makes flying more convenient. Dear people who made this thank you for adding all of those seamless features. And thank you for the in airport texts and updates too. Thanks to your app, instead of having a hair-pulling experience due to holiday traffic surrounding the airport, I was able to rebook my flight from the uber, eat a leisurely enjoyable dinner in the airport while charging my phone and taking a conference call, purchase a couple of magazines, and stroll happily to the correct gate with a confident awareness of the flight status. I had important things in my checked bags, so when I arrived I didn’t stress when the bags took a while to come out at baggage claim because I checked the app and knew they had arrived and were on their way to me. In conclusion, I love you.
    more
  • Good App - Terrible Company Apr 27, 2018

    By ADT fan in distress
    What goodness does an app add if the “state of the art” Entertainment technology is useless when the plane WiFi does not work? Many upset customers, Bose and iPhones ready, asked the attendants if this was common. “It happens all the time”. Coast-to-Coast without Entertainment. What good is it to be able to “manage” your miles when United uses de PQM miles scam to credit miles (got less than 30% of my true miles credited, it will take me years to build enough miles to get a domestic free ticket)? But it won’t happen because I avoid United with passion and even cancelled their credit card. What’s the point? My problem with United is United, not the app. United has forgotten its customer focus and to reward loyalty. Forget even the flying experience, just take a European carrier and compare. United apps would be really useful if they were built on a platform of customer service, clearly what United is not about anymore. So I avoid United at all costs, gone to better carriers with more inferior apps.
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  • MKC Mar 23, 2019

    By mkc58
    I was prompted yesterday to go on another flight with no change fee. It wasn’t obvious that the flight options were for the *following* day. I selected, realized I made a mistake, and called right away to correct. I was then on hold more than a half hour, and two agents and an hour later I received no help. All after a day when i traveled to be at a funeral. Today, when I went to check in, the message was clearer that you were looking for people to change flights. I have been a customer and mileage plus customer for decades. Also a credit card holder. I am extremely disappointed in the service and considering canceling my card, and United as airline of choice. It’s clear United dramatically overbooked flights the entire weekend, which is irresponsible from my perspective. While I was on the phone with agents last night, I could hear other agents fighting with customers like me in the background. Please try to be better to customers in the future. Thank you
    more
  • Bad experience, good app Mar 16, 2018

    By Natttttt D
    I flew United for the first time in a while and I found that, compared to other airline apps, their flight statuses were updated the most frequently/accurately. It told me about delays before the gate clerk even knew. As you could’ve guessed, this unfortunately means that I was on a delayed flight which caused me to miss my connection on the last flight out of Newark for the night. The app let me know right away when my connection took off, preventing the hassle of running to the gate to check, and immediately presented me with options for next steps. It provided the next United flight out of Newark and guaranteed me a seat, while also showing me flights out of nearby airports, like LaGuardia and JFK, in order to more accurately assess options and get to my destination as soon as possible. Thank you so much for alleviating the stress in a tough situation! I’ve never booked a flight using the app, so I cannot speak on that, but my experience was great.
    more
  • Oct 11, 2020

    By David Galli
    Good interface when you can get into it with everything at your fingertips. If you have app loading or app crash issues, check the following: 1. On phone, go to app list. Hit "Force Stop" and make sure ALL permissions are ON. 2. Make sure the app is installed on internal memory NOT your SD card. Move the app to your phone storage if on your SD card. 3. Clear the CACHE. Relaunch and it should work now.
    more
  • Review Feb 4, 2019

    By RB Dawg
    I’ve been using the app since about September. Worked great. Like everything about it. The last 2-3 weeks it seems to not work correctly. I had flights canceled then rescheduled and seem not to be able to use the app. When the flight is done it should get off the app. No need to see my flight from yesterday. I’m now trying to check in and it shows my flights from yesterday and today, even the canceled one. It needs to clear out. I have shut the app down cleared it from history. Sign in and same thing. How am I supposed to check on flights this way. I then tried to put in my reservation number and name and have to tap the screen several times and wait. I know it’s not my phone because if I tap “search” once it tells me I have to put a reservation number and name. Duh! I’m trying but it won’t let me unless I tap my screen 20-50 times. Then I have to go through the same tapping for my name. Very frustrating. This needs to be fixed asap. I gave it a 4 star because when it’s working I really don’t have any complaints. I like it better than American Airlines app.
    more
  • Incoherent Nov 15, 2018

    By peter h klein
    Having already checked in on line I assumed the untied app would have that information but it did not. Then had to start “check-in” process on app to be recognized. That process then required I have the confirmation # ready available which has to be found in a previous email or paper document. Also, the mileage plus number in NEVER listed, save the last three digits. WHY! Working between the online platform and United app simply lacks any cohesion or friendly interface. While online “super security” is appreciated on the large scale, it, and other factors makes all of United’s user platforms feel clunky and unwelcoming. Final example: when checking in online it was nearly impossible to add Milage Plus numbers to get credit for this flight. My wife, Theresa Klein, had to go through a paper file we keep with travel records just to locate her MP # and mine could not be located so miles will be lost unless I take the time to sort through more papers or d emails to eventually find the number for Peter Klein...SO FRUSTRATING.
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  • New Customer experience May 1, 2019

    By Eric Loids
    I have grown to like United Airlines again from a few disappointing trips twenty years ago. Both customer support/ Milage Plus and flight staff have a reinvigorated attitude and truly seem to care for their customers which probably relates directly from the CEO down. On the contrary when we had issues twenty years ago we loved a different airlines that had animal pictures on the tails of the aircraft. We truly despise that airlines and only fly them if there’s no other direct flight. I find it interesting that over time two different businesses/ airlines can have a complete culture change that impacts every employees attitude about their company which translates into the different levels of customers experiences. I did rate four stars because as a new customer booking a ticket the website felt like it was having issues and forced me to sign up for mileage plus. Next Not being familiar with the site or app I was handicapped try to find and pick the upgraded economy plus seats by each other. One frustration is my large fingers don’t fit well enough into the little seat options boxes so I had to have my wife finish up from my iPhone 8plus. Keep up the great customer services it makes a huge difference and I’m happy to have United as my top choice again. Eric L
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  • Disappointed Oct 24, 2019

    By akip the nickname
    On my return trip last week from Basel, Switzerland to San Diego, CA, I flew Business Class Lufthansa for the 1st 2 legs home, and Business Class United for my last leg from Los Angeles to San Diego. Mind you this was a very expensive ticket to fly business class and I had been traveling for many hours. I had a 3 hour layover at LAX (which turned into 4.5 hrs due to your delay) and when I asked if I could use the lounge in LA they said no because I was not a Gold status. They said I could pay $59 for a day pass. I find this unacceptable. Please let me know your thoughts and response. I am sometime torn between choosing American vs United. Please also note that I looked into cancelling the last leg of the flight and just ride the 2 hrs home, but it would have added an exorbitant cost ($4,000) to my ticket thus I decided to keep my ticket as is. Karen Seiberlich
    more
  • Oct 16, 2020

    By David Lowe
    Update - the app needs some work. My login issue appears to be that it let me get to the security questions with a FF number that was all numbers. I noticed I have a different one that starts with a letter and using that worked. Can't log in. I was successful in logging in via my computer. When I tried to log in using this app it's asking for two security questions that I know the answers to and all I get are errors saying something went wrong. I even uninstalled and reinstalled the app.
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  • Disappointing 1st flight in years! Jul 20, 2018

    By United passenger NC
    I haven’t flown in 15 years, so I decided to take United after hearing good things about them. My experience was less than enjoyable. After deplaning in Houston and being unfamiliar with airport, I discovered my my next flight was leaving from a gate clear across the airport, so rushing through to arrive at my gate on time, I discovered the plane was delayed for over an hour due to bad weather in NJ. Then, they call us to board only to find out that there was a problem and we would be delayed another 15 minutes, not a huge deal. However, these delays continued for another 2 1/2 hours! We were given ridiculous excuses, one after the other, without a sincere apology or the truth. Perhaps the airline thought we should all understand and comply without a genuine explanation or compensation. They did allow us to watch a movie for free, but still charged for alcohol. When you have friends or family waiting for you at your final destination and it turns out to be 3:00 am, I think the responsibility lies with United to be sure everything is taken care of before asking passengers to board.
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  • No reservation updates on app!!! Dec 2, 2018

    By HappyGoLucky42
    App has intermittently worked even after updates. Don’t get a check in email, app would show reservation but not allow me to check in - under boarding passes it kept saying I had no reservations, even though reservation section would show the reservation. Eventually had to call United and go through the automated prompter to check in. Only after checking in on the phone did I get an email with the link to my boarding passes and the app still didn’t recognize that I had checked in! Before I was able to obtain the boarding passes it asked me if I wanted to write a review and this is the review. Never had to do this for any of the other airlines Southwest, American or Delta. In this case the app that was designed for convenience was very inconvenient. I am now going to close out this review and hopefully obtain an actual boarding pass...
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  • More user friendly, please Aug 17, 2018

    By Weather watcher & traveler
    Hi - when I try to check in from the app link, it’s not intuitive that I have to scroll down to do when the reservation appears. The option should be visible on the first screen or when I tap the reservation to confirm. The app should know which flight I’m eligible to check in on— and it should know it’s me. Similarly, when I try to check in by opening the app (no link from my text), the app should know what flight I want when I press “check in”. Instead I’m queried for a confirmation number. I am doing this on the fly (so to speak ) and have no idea what the confirmation number is. Then I have to fumble around and find it or just give up and use paper. Very frustrating. (There are some fabulous things about your app, too, but you should get the basic stuff down pat.). Thanks for your consideration, from one of your million-mile members.
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  • Good app latest update has one issue Sep 30, 2018

    By zsc103
    United’s app was very confusing when I first downloaded it but I’ve gotten used to where everything is that it doesn’t bother me anymore. The latest iOS 12 version has one problem (or maybe it was intended) where the app constantly logs me out. The old version left your account up as long as you had it opened in the background. I also have to re-enable Face ID every time I log in now. I am all for more security but the idea that someone would get into my phone is much more concerning than someone going to United and buying a ticket 😊. The extra security should be done in a way that doesn’t impact my experience with the app. The log in is especially annoying because you have to also refresh the app once you are back in because none of your reservations or boarding passes or status is there by default
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  • Oct 9, 2020

    By Jax Rieck
    Doesn't show pending flights until after I check in, can't use my device to watch in flight movies (as advertised), pretty hit and miss all over the board with every flight so far.
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  • Oct 4, 2020

    By Tara Satterlee
    Never lets me update/add a new flight. I have to click on the old flight to access the new one. Frustrating and confusing during international travel.
    more
  • Frustrating finding flight info or progress to premier May 22, 2019

    By katie111222333444554
    I travel for my job, basically every week. When you have multiple flights booked, the app makes it very difficult to find the info on your later flights until your current flight has landed. You have to go into your profile and do a roundabout process in order to locate the info on your other flights, or even to check in for your return flight (which is very frustrating if you fly in/out of a city in the same day). Also, in order to see my progress towards premier, I have to click the link in the app which takes me to an external site where I enter my login info again. This is annoying bc I can’t remember my rewards number, so I end up getting locked out after multiple attempts and need to change my password. Another thing that I just noticed is annoying when trying to submit this review is that I have to enter a nickname for myself when submitting. I’ve now tried 8 iterations of my name but all have been previously taken, so apparently I cannot submit a review without a unique nickname. This is ridiculous.
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  • Flight delay. Jan 4, 2019

    By Speakinc
    Our flight was delayed by two hours. We luckily had two club passes but it really should have been comped. On flight could not watch movies because my adobe player on my Apple laptop is too new so only could read what I had already downloaded. Food in club was cold and mediocre compared to our delta club experience. Definitely not worth how much a day pass would cost. Also the day passes expire which is annoying when you often do not have time to utilize the club. Overall very disappointed in my United experience. We will now have to Uber home which will cost us $80 since our daughter now can’t pick us up. Flight attendants were very nice and seats comfortable as a small positive. Other airlines use the go app making it easy to use the entertainment especially since no screens on planes anymore. You need to make it easier for your customers. Will think twice about using United in the future since this was the second trip in a row with problems and my daughter just had a bad experience with plane problems and no email about flight being cancelled. Sincerely, F. Spokane
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  • Clunky Aug 11, 2019

    By New to United
    App is super clunky compared to other airlines. When I’m logged in, why do I have to put my confirmation number in for a flight to check in, you have that info, just bring up the flight that I am eligible to check in for automatically. Not in basic economy and trying to purchase early boarding and nothing happens when I click pay to purchase, finally gave up. Have you sold out of this feature or do I already have because I purchased a better seat location, a message would be nice. Also, once I purchase a better seat location for say like $33, I should have the option to upgrade that again to economy plus closer to the flight for the difference of my initial purchase and the cost of economy plus. And finally, when I have pre-paid for luggage, why do I still have to wait in line at kiosk, put my confirmation number in yet again ( could never get cc swipe to work) so that it prints behind the counter. At Delta, you go straight to luggage drop if you pre-paid and skip the kiosk. Systems just clunky and not user friendly
    more
  • United Sep 23, 2020

    By Zcmm98
    I bought a round trip ticket to Guadalajara from 09/03 to 09/13 I had to change the first flight to sep 2nd I had no problem since it included free cancellations so I just paid a penny I did it online and it never mentioned Anything about the flight from 09/13 so I went to Mx with no problems it was my first time traveling with United and I was pleased at the time; and then as expected I went to the airport on 09/13 for my surprise they told me I had no flight reserved with them The only thing they had was my luggage (like it was going to flight by itself) I reserved with Expedia so they called them and supposedly Expedia told them I canceled my flight (not true) so united recommended me to buy another ticket So I could come on the same flight and then Claim that money to Expedia so I did I bought another ticket in the airport cause I needed to be in Chicago that day and then here I called Expedia they told me they did paid it to United which At the airport United told me they didn't received the money which is a lie too because expedía also talked to United when I was complaining to them and United told them they did received the payment so united told me to submit a refund request online and I did and it was denied cause I did flight but they received payment for my flight twice and I paid in the airport for a flight that I had already paid for. Last time I travel with United For sure, they did nothing to help
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  • Support animal Sep 20, 2020

    By njohnson2722
    I am beyond dissatisfied w the service of united airlines regarding flying w my daughters emotional support animal after tragically losing her finance in a motorcycle accident from a driver running a red light. The department that handles the animals flight was rude and not helpful. They were unable to get all the documents that we sent and we have had to call 8!!!!! Times and the dog unnecessarily had to get a extra rabies vaccine it wasn’t even needing or lapsed. Emails continue to come in saying he isn’t approved to fly this Tuesday. The amount of extra stress and agony the airlines has caused during this horrible time for us is unacceptable. I have flown Delta w the service dog and not had to deal w any issues and they actually talked us through the whole process making sure we were all set. United has been unprofessional and extremely uncaring to the situation and gave no support of the steps needed. Her Dr even sent the airlines the paperwork as well as all of us 8!!!! Times. Do better United. Will not fly w you again which is unfortunate. I would steer anyone who has a service dog need esp for acute anxiety and trauma away from using this airline ! I never leave reviews but need others to know what I’ve had to see my daughter have to deal with so much extra stress because the department isn’t run well or kindly. Wish us luck on Tuesday am as I fly her back w our family to heal and grieve
    more
  • Oct 23, 2020

    By Lori O'Brien
    This new app is horrible, it keeps saying no connectivity even when I just downloaded the app on wifi, if I didn't have connectivity the app would not download. I'm flying in 2 days, fix this. Rollback the release, it is a failure.
    more
  • Disorganized, confusing and not convenient Sep 24, 2019

    By CodyMafatu
    This app is not only not user-friendly but it’s counterintuitive. Why do we have to search all over the app just to check in for our flight why do we have to type in our last name when we’re already signed into the app and why do we have to search everywhere to pull up our boarding pass, why do we have to click link after link in order to access the flight information - no one appreciates you rearranging everything every couple of months. This app is one of the worst flight apps I am a frequent flyer and this is by far the worst of all airline apps. How would you like it if somebody snuck into your room and rearranged everything and then you can’t find anything- well that’s exactly how it is every time I open this app and you’ve updated it. You still haven’t found an easy solution - there’s only three things we need from this app one, east check-in and easy access to a boarding pass. Two, easy access to the boarding times and to see flight information, standby information etc. And three, the information on where to go for our gate. Currently, the boarding pass doesn’t even have the gate information and there’s too many links and too many options. it’s unclear, unorganized and confusing. Whoever you hired to create this app was obviously an amateur.
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  • Oct 9, 2020

    By Chris Colon
    Ended up with a duplicate transaction as a result of a "credit card denied" false alarm when using PayPal. When restarting the app, the flight appeared to be booked. Error message "Object reference not set to an instance of an object" thrown when trying to add a new card to the account.
    more

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