Uber - Driver: Drive & Deliver

Name: Uber - Driver: Drive & Deliver
Rating: 4.6 (96552 reviews)

Uber Technologies, Inc.

Earn money with the driver & delivery partner app for Uber, UberEats & Postmates

Free

4.6 Ratings 3M+ Reviews 100M+ Downloads

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May 2, 2022

By jared hyde

The destination system is terrible since you never know when you can use one, and when you do, if the app decides to, it'll log you out and waste your limited destinations. Then they recently added breaks to the app, but if you have an EV and need to take a break to recharge the car, the app decides you took too long of a break, logs you out, also wasting a destination. You call support and they say "it's a technical issue that will be fixed" when it's obviously a bad policy, not a tech issue

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May 4, 2022

By Vincent LeGrowl

Still haven't changed anything. I still get the order pop-up that prevents me from seeing the drop-off location, can't see their address until I have picked up an order. EDIT: Set my bixby button (galaxy note 9) to open uber from any screen, bypassing the pop-up without triggering it, thus allowing me to see the route before accepting the order. Problem solved with no help from uber I might add. Also stop giving us wrong directions in the navigation.

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May 5, 2022

By Chad Smith

Lately, the navigation is about four turns behind reality. The trip series banner blocks ALL of the important UI buttons and doesn't disappear easily. It's dangerous and distracting. You don't cover UI with useless banners! You can filter riders by rating, but be ready to set that value EVERY FRICKIN TIME you open the app. Why is that? Everything else is saved. Support is non-existent, unless you like bots and canned responses.

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May 10, 2022

By atahghighi

The destination mode is not working properly, the other day I set my destination to get back home and set the arrival time on 6pm, the uber app gave me a long trip to opposite direction, I realized that when I picked up my passenger and there was no way to cancel the trip. After finishing that trip I drove back home. I was home at 7:30pm my mom was mad at me. It was a very bad experience, I hope will uber improve this feature . Since then I don't trust set destination and do it by myself!!!!

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May 18, 2022

By M3

Awful lack of details (for restaurant orders), such as it does not tell you the customer's address until you swipe that the order is picked up. So essentially you cannot plan your route while you are waiting at the restaurant for the food. Plus when you have more than one order it forces you to do them in a certain order even if there is a more efficient route. =|

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No orders
May 22, 2022

By no1111111111111111111

Not giving any orders. Not enough work. Why won’t you send orders?

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Works against you
May 22, 2022

By ThaKrazyOne 505

They love to take you out of buddy areas that pay. What of this problem? The people that program this app cannot be good at all. Pure garbage.

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Navigation
May 22, 2022

By mehedi890

Not showing the in app map. Using the Google map. Please solve it .

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Pay went down
May 22, 2022

By elbo215

Uber is nothing but trash all the orders nowadays are low. Gig apps are going downhill aleast with a w2 job u have consistent income. New drivers be aware Uber will pay a lot at first and then once u been with them for a while the pay goes down smh

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unproductive collaboration
May 22, 2022

By yolly777

Account blocked twice in a row for no reason. After that they promised to activate the account in 24 hours but again only empty promises. They fill up with messages about work but at the same time block the account just like that. Tech support sends empty replies. Extremely dissatisfied with this collaboration.

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No reviews available

May 10, 2022

By atahghighi

The destination mode is not working properly, the other day I set my destination to get back home and set the arrival time on 6pm, the uber app gave me a long trip to opposite direction, I realized that when I picked up my passenger and there was no way to cancel the trip. After finishing that trip I drove back home. I was home at 7:30pm my mom was mad at me. It was a very bad experience, I hope will uber improve this feature . Since then I don't trust set destination and do it by myself!!!!

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Always something
Jan 6, 2022

By lmfb07

I’ve been trying to get my Uber debit card issue result for going on three weeks at this point because of the language barrier majority of the people I get in contact with cannot comprehend the issue all they do is copy paste a generic response when they see the word “bank” and “debit card issue” it’s absolutely ridiculous they’re not even comprehending the actual issue and just do nothing on top of this the app it’s self is not like it is for everyone else on my end. I do not have an option to pause while I am online nor can I see the map of gas stations and bathrooms available to meet in my area it’s really annoying and frustrating that I have to go off-line every time I need to pause for a second and that I don’t have access to this awesome feature every download the app five times at this point and it still doesn’t provide me with these features if someone could actually fix this for me and get back to me with it in the month that would be OK since it seems like every other issue takes weeks upon weeks for you guys to fix even though it’s super simple y’all really need to move your customer service call center from a non-English-speaking country it is doing nothing but make you guys look awful as none of you are testing if these people can actually speak and comprehend English just because they put it on the résumé doesn’t make it so

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May 5, 2022

By Adrien Perry

This app has gone downhill... it continues to get worse instead of better. It won't let me delete or update an expired debit card for cash out payments. Customer service is a joke, and have never been able to resolve my issue. Also, having to wait until Tuesday before funds have been deposited into my check account because their app is not functioning correctly sucks. Also, there are some minor nuisance with the navigation of the app.

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Useless Customer Service
Oct 5, 2019

By Kendall858

I have only been driving for a month and 141 rides but have been in contact with Uber customer service 4 times and they have never resolved an issue any of those times. 1 - Received a 1 Star rating and wanted an idea on what I did wrong and then explain I did have a passenger with special needs (his words) have issues getting out of my vehicle and left his phone in my car. Mom called and apologized and we took care of it but just wanted Uber to know. 2 & 3 - I have had 2 riders call me and want me to cancel the ride because they can’t figure out on their end how to cancel on the Uber app so I cancel and get dinged. 4 - Acceptance rate - For some reason I keep missing rides with the Uber app and not Lyft. I’m at 97% on Lyft only missing 3. On Uber I can’t get above 84%. I think it is because when I am helping with luggage or opening the doors for riders the rides are coming up. On Lyft they automatically put them in the que and I asked if I can make it so Uber does the same thing because I can’t get to 85% to become GOLD. On all these issues they just keep saying no one can call me back but they will pass on the information. You would think they would want input from a new driver learning for the first time but that’s not the case with Uber. Just go out and have fun giving rides and enjoy your riders and try not to worrying about the stats because they don’t track them fairly...that is my opinion of coarse. Have a great day..

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Uber has failed
Sep 15, 2018

By gtre348

What can I say about Uber. Although I have a great record/rating as a driver, Uber has failed me multiple times with there glitches and errors. I didn't think I would ever have to write a review until now. I am very upset! The whole purpose of drive Uber is to make quick cash. I drove Uber for several hours last night and my funds were not available to me. The reps on the phone couldnt give me any type of time frame or estimate when this mistake may be fixed. I stopped doing Uber for the night since I couldn't cash out. This morning, I expected to cash out, but now my funds won't be available to me until the 17th of September!! I needed that money to pay on something now which is why I drove last night!! On top that big problem, Ubers drop off locations for passengers are still not accurate. I took one women to a location and she didn't even stay in that area. This has happened multiple times. I try very hard to give my passengers the best experience possible(and it shows on my account) and Uber can't even give me that. If the money issue happens again, I may switch to lyft. As a company, you can not promote your business telling people you will make quick money or earn money fast if your app doesn't work correctly. Thats considered FALSE information. I understand that apps/programs have issues sometimes, but one thing you must try to avoid is mess with someones money (and I mean hold/freeze it).

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May 2, 2022

By jared hyde

The destination system is terrible since you never know when you can use one, and when you do, if the app decides to, it'll log you out and waste your limited destinations. Then they recently added breaks to the app, but if you have an EV and need to take a break to recharge the car, the app decides you took too long of a break, logs you out, also wasting a destination. You call support and they say "it's a technical issue that will be fixed" when it's obviously a bad policy, not a tech issue

more less
May 4, 2022

By Vincent LeGrowl

Still haven't changed anything. I still get the order pop-up that prevents me from seeing the drop-off location, can't see their address until I have picked up an order. EDIT: Set my bixby button (galaxy note 9) to open uber from any screen, bypassing the pop-up without triggering it, thus allowing me to see the route before accepting the order. Problem solved with no help from uber I might add. Also stop giving us wrong directions in the navigation.

more less
May 5, 2022

By Chad Smith

Lately, the navigation is about four turns behind reality. The trip series banner blocks ALL of the important UI buttons and doesn't disappear easily. It's dangerous and distracting. You don't cover UI with useless banners! You can filter riders by rating, but be ready to set that value EVERY FRICKIN TIME you open the app. Why is that? Everything else is saved. Support is non-existent, unless you like bots and canned responses.

more less
May 18, 2022

By M3

Awful lack of details (for restaurant orders), such as it does not tell you the customer's address until you swipe that the order is picked up. So essentially you cannot plan your route while you are waiting at the restaurant for the food. Plus when you have more than one order it forces you to do them in a certain order even if there is a more efficient route. =|

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Auto background checks are awful…
Nov 27, 2021

By WellsCobra

I decided to get this app and sign up for uber just to find out after the strenuous process of finding my papers and documents was for nought. If their automatic background checker messes up or finds a “discrepancy” kiss your uber driving dreams goodbye and say hello to painful weeklong processes of trying to get in touch which their support team (which can take more than an hour if you even get the help you need). I got in touch with a support agent after 40 minutes of waiting and she said there was an issue with their auto background check and that she would have the internal team fix the issue and that I would get an email saying I'm ready to drive in a day or two. To my surprise instead of an email saying Im ready to go I got an email saying there was a discrepancy on their auto background check, checkr, website and that I would have to manually put in my info to the website. I did it after the strenuous process I’d been through to get here and to my surprise it said i would need to contact someone in checkr support to get my “discrepancies” sorted out. With no info on how to actually do such a thing on their website and the pain and suffering I had gone through up to this point I decided to throw in the towel. In conclusion this is the worst experience I’ve ever had applying to any job, so if you’re as lucky as I am with background check “discrepancies” I recommend moving on and considering a different company to work for.

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