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Trust: Crypto & Bitcoin Wallet

Trust: Crypto & Bitcoin Wallet

DApps Platform Inc

Binance Official Crypto Wallet: Store Bitcoin, Ethereum, Litecoin, XRP, BNB, NFT

4.6 Ratings 350K+ Reviews 5M+ Downloads

Ratings & Reviews

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  • Make sure to have enough BNB Apr 4, 2021

    By Necrophonic
    You have to have BNB to do any kind of transfer or transaction. That’s all well and good because most transactions only cost an equivalent to 25 cents of BNB more or less... but the app only lets you buy BNB in a minimum of $50 increments. If you’re only a few points of a percentage short in BNB, but one of your other currencies is tanking and you want to get out from underneath it, you still need to drop $50 just to get the couple of cents worth of BNB that you need. You can’t even trade other currencies for BNB within the app if you are a few cents short, to make up the difference. The only other option is to buy BNB in a smaller quantity directly from Binance and then transfer it into your Trust Wallet... But that process involves a a four-day hold on Binance’s end. By the time your four days are up, the currency you are trying to trade might have tanked entirely. This app would be much better if you could trade other currencies for BNB within the app, and it back-ended the BNB cost on the transfer.
  • May 5, 2021

    By Russel R
    It was the best experience Until last night, One of the tokens I swapped (BSC to CAKE) keeps disappearing along with value and reappearing when I reopen the wallet. sometimes it won't reappear and I need to refresh it several times. Refreshing also makes it disappear again. Why is like that? Is there anyone having the same issue?
  • Omg so... Apr 23, 2021

    By N!ckn4m3 T4k3n Z0mg
    I wanted to buy safemoon, and I liked what I heard about Trust Wallet. And I think Binance is awesome. So, I got USDT to buy safemoon, but I couldn’t use USDT to buy safemoon. So I looked and looked and then decided to buy BNB to buy safemoon. And I couldn’t. I didn’t have enough ETH to pay for fees. So, I tried to use USDT to buy ETH, which apparently is the only thing you can buy with USDT. And I couldn’t. I DIDNT HAVE ENOUGH ETH TO PAY FOR FEES!!! 🤣🤣🤣 seriously. What in the world. So many gymnastics I thought I was in the olympics. So, I tried to contact customer service. And I couldn’t. No phone. Only option was opening a ticket. Start filling out the information. None of the options were close to cover the mess I was in. None of the options was USDT. I had to add several numbers I didn’t have because no transaction ever happened. Couldn’t be blank so I put N/A. Submit. Minutes later an email saying that ticket failed to submit, because of the numbers and stuff for which I put N/A. So please, PLEASE, someone help me!! Thank you very much. 😀
  • May 7, 2021

    By John Yarborough
    Some quirks with updating balances. The BNB/BSC coin logos don't necessarily line up when you see them in various places. The DApps browser is a little janky. Wish it showed the transactions a little better too because it's missing entries. Overall though it's a solid wallet and platform.
  • May 5, 2021

    By Chris Stuart
    Great Wallet that keeps expanding functionality. Most negative reviews are issues that Trust Wallet can't control: high transaction fees, slow transactions and overloaded networks. To view a transaction just click on the coin, then the transaction, then 'More Details', it displays details in etherscan.io (or equivalent) if transaction is still processing, failed returning coins or succeeded with wallet address that contains the resulting coins/tokens, IT'S IMPOSSIBLE TO 'LOSE' CRYPTOCURRENCIES!
  • Love the app and continued updates Nov 1, 2018

    By MikeWazowskiBoo
    Overall this is a great wallet. Also i wrote a separate review recently but couldn't find it to update. I love that trust now supports other popular coins beside through the multi-coin wallet. Everything is very easy to use once you navigate the app and it’s uses. There’s also the option to change the transaction fees with three generic levels to choose from. One nit i would make is that for coins under .01, it was nice to recently see additional decimal places. That was removed in the last update. Otherwise i appreciate the progress and stability of the app. Keep moving forward!
  • Transaction gets stuck Feb 19, 2021

    By Craig4359
    Iphone 11. Software updated, App updated, Restarted phone, Re downloaded app, Deleted and imported wallet twice. The issue I’ve encountered over this week is quite annoying but I’ve dealt with it since I’ve been on the app. What happens is, After selecting the coins I’d like to swap, I select Swap, Confirm Swap and it takes me to the wallet connect, uniswap interface screen where it does nothing at that point. Usually the network fee would populate and I would move on with my transaction but that hasn’t been the case. Usually I would just cancel the solution and try again and it would work. Not anymore. Now I’m forced to pay multiple ETH fees and we both know how expensive that can be so that I can move it to my Metamask wallet which is all just a huge inconvenience. Hopefully you guys have an answer for this issue. Many missed opportunities and wasted time due to this.
  • May 1, 2021

    By Augustine Maji
    Would have given you 5 stars because you deserve it in all areas except security. There has been an increasing report on hacking of trust wallets and nothing has been done about it from your end, you keep pinning the fault on the user. I suggest you increase the 12 words passphrase as well as vary the number of words from user to user to make it less predictable. Finally I'll be glad if you can add the option of a username or password to each wallet. You're still the best but can do better.
  • Trust Wallet! A good alternative... Jan 5, 2021

    By xMoe
    Trust Wallet has some great features and supports a ton of crypto tokens and coins. That said it is a bit complex and at times unnecessarily so (convoluted). I have Exodus Wallet which is the first online/ mobile wallet that worked well, for several cryptos. I love that Trust supports Theta Token, Theta Fuel (TFuel) and Polkadot (DOT) and others. I have only had the wallet for a few days. It does rely on different vendors to purchase (with cash) crypto. Also, some are not (yet?) available for regular purchase (cash/fiat/bank). Different vendors seem to need different levels of KYC ID info, depending on what you wa t to spend. This is a bit confusing, since you enter your info and send scans of your regular ID. They may require more ID or documentation to buys more, later. It also seems to rely on Bianace’s ecosystem for some crypto purchases or conversions. So I have not fully figured it out yet. Also, your first (test) purchased can be slow and sometimes the fees are high (say $8 USD on a $150 USD purchase). Generally, the fees are less. There is also a full on trading option - to put in but it sell orders - if you want that. Overall, this is a good alternative to Coinbase, yet not as streamlined as Exodus wallet.
  • May 7, 2021

    By caleb marquardt
    Need a lot of work. It's always showing I have around $50+ more but in reality it's always around 10% less which has made me furious when I sell and realize I broke even or even lost money. They could do a ton more with this app but maybe the developers just weren't ready for this. And it is "free" which is a plus
  • Make sure to have enough BNB Apr 4, 2021

    By Necrophonic
    You have to have BNB to do any kind of transfer or transaction. That’s all well and good because most transactions only cost an equivalent to 25 cents of BNB more or less... but the app only lets you buy BNB in a minimum of $50 increments. If you’re only a few points of a percentage short in BNB, but one of your other currencies is tanking and you want to get out from underneath it, you still need to drop $50 just to get the couple of cents worth of BNB that you need. You can’t even trade other currencies for BNB within the app if you are a few cents short, to make up the difference. The only other option is to buy BNB in a smaller quantity directly from Binance and then transfer it into your Trust Wallet... But that process involves a a four-day hold on Binance’s end. By the time your four days are up, the currency you are trying to trade might have tanked entirely. This app would be much better if you could trade other currencies for BNB within the app, and it back-ended the BNB cost on the transfer.
  • May 5, 2021

    By Russel R
    It was the best experience Until last night, One of the tokens I swapped (BSC to CAKE) keeps disappearing along with value and reappearing when I reopen the wallet. sometimes it won't reappear and I need to refresh it several times. Refreshing also makes it disappear again. Why is like that? Is there anyone having the same issue?
  • Omg so... Apr 23, 2021

    By N!ckn4m3 T4k3n Z0mg
    I wanted to buy safemoon, and I liked what I heard about Trust Wallet. And I think Binance is awesome. So, I got USDT to buy safemoon, but I couldn’t use USDT to buy safemoon. So I looked and looked and then decided to buy BNB to buy safemoon. And I couldn’t. I didn’t have enough ETH to pay for fees. So, I tried to use USDT to buy ETH, which apparently is the only thing you can buy with USDT. And I couldn’t. I DIDNT HAVE ENOUGH ETH TO PAY FOR FEES!!! 🤣🤣🤣 seriously. What in the world. So many gymnastics I thought I was in the olympics. So, I tried to contact customer service. And I couldn’t. No phone. Only option was opening a ticket. Start filling out the information. None of the options were close to cover the mess I was in. None of the options was USDT. I had to add several numbers I didn’t have because no transaction ever happened. Couldn’t be blank so I put N/A. Submit. Minutes later an email saying that ticket failed to submit, because of the numbers and stuff for which I put N/A. So please, PLEASE, someone help me!! Thank you very much. 😀
  • May 7, 2021

    By John Yarborough
    Some quirks with updating balances. The BNB/BSC coin logos don't necessarily line up when you see them in various places. The DApps browser is a little janky. Wish it showed the transactions a little better too because it's missing entries. Overall though it's a solid wallet and platform.
  • May 5, 2021

    By Chris Stuart
    Great Wallet that keeps expanding functionality. Most negative reviews are issues that Trust Wallet can't control: high transaction fees, slow transactions and overloaded networks. To view a transaction just click on the coin, then the transaction, then 'More Details', it displays details in etherscan.io (or equivalent) if transaction is still processing, failed returning coins or succeeded with wallet address that contains the resulting coins/tokens, IT'S IMPOSSIBLE TO 'LOSE' CRYPTOCURRENCIES!
  • Love the app and continued updates Nov 1, 2018

    By MikeWazowskiBoo
    Overall this is a great wallet. Also i wrote a separate review recently but couldn't find it to update. I love that trust now supports other popular coins beside through the multi-coin wallet. Everything is very easy to use once you navigate the app and it’s uses. There’s also the option to change the transaction fees with three generic levels to choose from. One nit i would make is that for coins under .01, it was nice to recently see additional decimal places. That was removed in the last update. Otherwise i appreciate the progress and stability of the app. Keep moving forward!
  • Transaction gets stuck Feb 19, 2021

    By Craig4359
    Iphone 11. Software updated, App updated, Restarted phone, Re downloaded app, Deleted and imported wallet twice. The issue I’ve encountered over this week is quite annoying but I’ve dealt with it since I’ve been on the app. What happens is, After selecting the coins I’d like to swap, I select Swap, Confirm Swap and it takes me to the wallet connect, uniswap interface screen where it does nothing at that point. Usually the network fee would populate and I would move on with my transaction but that hasn’t been the case. Usually I would just cancel the solution and try again and it would work. Not anymore. Now I’m forced to pay multiple ETH fees and we both know how expensive that can be so that I can move it to my Metamask wallet which is all just a huge inconvenience. Hopefully you guys have an answer for this issue. Many missed opportunities and wasted time due to this.
  • May 1, 2021

    By Augustine Maji
    Would have given you 5 stars because you deserve it in all areas except security. There has been an increasing report on hacking of trust wallets and nothing has been done about it from your end, you keep pinning the fault on the user. I suggest you increase the 12 words passphrase as well as vary the number of words from user to user to make it less predictable. Finally I'll be glad if you can add the option of a username or password to each wallet. You're still the best but can do better.
  • Trust Wallet! A good alternative... Jan 5, 2021

    By xMoe
    Trust Wallet has some great features and supports a ton of crypto tokens and coins. That said it is a bit complex and at times unnecessarily so (convoluted). I have Exodus Wallet which is the first online/ mobile wallet that worked well, for several cryptos. I love that Trust supports Theta Token, Theta Fuel (TFuel) and Polkadot (DOT) and others. I have only had the wallet for a few days. It does rely on different vendors to purchase (with cash) crypto. Also, some are not (yet?) available for regular purchase (cash/fiat/bank). Different vendors seem to need different levels of KYC ID info, depending on what you wa t to spend. This is a bit confusing, since you enter your info and send scans of your regular ID. They may require more ID or documentation to buys more, later. It also seems to rely on Bianace’s ecosystem for some crypto purchases or conversions. So I have not fully figured it out yet. Also, your first (test) purchased can be slow and sometimes the fees are high (say $8 USD on a $150 USD purchase). Generally, the fees are less. There is also a full on trading option - to put in but it sell orders - if you want that. Overall, this is a good alternative to Coinbase, yet not as streamlined as Exodus wallet.
  • May 7, 2021

    By caleb marquardt
    Need a lot of work. It's always showing I have around $50+ more but in reality it's always around 10% less which has made me furious when I sell and realize I broke even or even lost money. They could do a ton more with this app but maybe the developers just weren't ready for this. And it is "free" which is a plus
  • May 7, 2021

    By NotQuiteRamb0
    I tried to swap my BNB to smart chain, The transaction failed to go through twice, and the TRANSACTION fee was still taken. They refused to help me at all and claim responsibility for what goes on on their wallet. "The transaction fee is taken regardless of if the transaction was completed or not." Which is by definition theft. I paid for a service that was not completed. They refused time and time again to do anything at all or even claim responsibility despite it happening on their platform.
  • Takes to long to process transactions that are verified Mar 26, 2021

    By jaie404
    I have several wallets and this one has to be the worse one. I tried to use this one because I thought the fees would be lower but the inconvenience isn’t worth it. I ordered ETH at 8am today and it’s 2 pm and I still haven’t gotten it. I went through the channels to contact this company but it’s a joke. They send you an automated message saying to send in the same things that you did in the first email. Guess what they will get back with you in 2 to 3 days. The problem is that hey make you take a selfie and pictures of your id and verify everything just not to give you what you paid for. The transaction was cleared by my bank within 5 mins. I contacted moon pay and it’s not them they actually responded right away. So not only do I not have my ETH but I have no one to talk to. If I don’t get a response soon I’m going to just go to my bank. This is unprofessional. I would understand if someone told me there was a delay but I hear nothing. So before you want to save a few dollars on the fees think about never getting what you paid for and hearing nothing from this company. It shouldn’t be name trust wallet. It reminds you to trust no one.
  • May 5, 2021

    By Sam Halwani
    trust wallet very bad service money flue out of the account un accurate numbers on the screen too many updates freezes alot. not well setup. they should call it theft wallet. customer service is zero u don't get no where with them, they always send u a general answer like automated answers. the worst app on earth I lost 4000$ on it. i don't recommende this application. Very high charges not trust worthy bad service slow app, they are missing to win genius world worst application.
  • Scam Mar 26, 2021

    By Armin7909013
    I had silver currency (SLV) and I wanted to exchange it for Binance coin(bnb) . After I did the switching operation, I lost SLV but BNB was not added, so I sent an email to Trust Volt support. They emailed me the ticket number and said they would call me soon. After 10 minutes, an email was sent to me called "Trust wallet Support" and he knew all my problems! He asked me for 12 words to recover my wallet, as well as a photo of the wallet and the app version. I trusted them because I knew they were supportive, and unfortunately they stole all my money! The person who stole my money, cheats thousands of dollars a day and no one takes action to stop him? I'm sure the person who emailed me was a Trust wallet support person, because he knew my problem perfectly well, and it's impossible for a Trust wallet to be hacked in 10 minutes and give its user information to a hacker. Whoever that person was, he was a Trust Volt support I'm sure ٫ because only 10 minutes had passed since my email and in 10 minutes it is not possible to hack Trust Volt! No matter how much I emailed support, they just told me we were sorry !? Regret does not return my capital! Please get my money back
  • May 6, 2021

    By William Morton
    whole set up is a scam. transfer and exchange fees are absurd. I have coins in my wallet that I can't do anything with it. They charge an absurd amount of etherum to do anything, transfer, exchange. Of all the wallets I have used this is by far and above the worst one it's a complete scam all its meant to do is shave your money down.
  • If I could get my money into my bank... Apr 5, 2021

    By Loves_Blues
    I’ve had trust Walet for about a year and a half now, most recently I tried to withdraw money into my bank account and spent hours so far trying to find someway to do that. There is absolutely no easy clear directions anywhere, and I don’t see any way of exchanging my coins which are XY coin etherium-20 coins. I wrote to the company directly asking them how to do it and they sent me a pad answer saying we’re sorry we lost all your money. Obviously they didn’t even read my request. I don’t know what to do but I certainly couldn’t recommend this app to anybody who is new at this. And their customer service is Neil. Not even a phone number to call if you have an issue. With millions of people using their app as they say in their promos they are to have at least one customer service number that a person can call for help but I can’t find it anywhere on their website or on the app. I’m beyond frustrated so I have to rate this with a one and I’m sitting there watching my money wanting to pay a credit card down and not able to do it. Oh woe is me for using trust Walet.
  • Seems scammy Apr 4, 2021

    By .S.S.S.
    The whole point of crypto at this point is for DEFI ... why am I not allowed to buy BNB or BSC ? With the support service being Simplex yet when I go down to buy XRP with the same service it’s available ? We know how fast the market moves so having these issues or restrictions is costing me money ! When I’m trying to buy on a dip to even out my losses !! Then I try buying BTC and ETH to flip it and that uses moonpay and my transaction keeps getting declined although moonpay verified me . I got This app based off recommendations but this seems very gimmicky / scammy that I can’t make purchase and you’re not giving me sny reason why except “not available” . Then there is no real customer service .. which I thought they had based on a review / recommendation . All they have are “communities” aka dependent upon YOU searching for the answer in a blog ... self help is not customer service . I’m ready to move my crypto as soon as I figure out how this is ridiculous but I started out with them bc they seems the safest and I liked the staking aspects smh.
  • Apr 20, 2021

    By Ryan McDonald
    Unbelievably frustrating. At pivotal moments, I have been unable to purchase any currencies, prompted with the error message "not available". At times this will work, however, it will not progress onto card payments, telling me again that this is unavailable. Not ideal for trades. Very likely to loose a lot of money and opportunities should this continue. Have already lost out on a major opportunity. Would not recommend to anyone serious about trading crypto. I have lost hundreds due to this.
  • May 2, 2021

    By Kindlerjason
    Terrible. If I could give negative 1000 stars, I would. You cannot buy BNB on this app regardless of what you've been told. You cannot. You will go through the entire process just to get an "error" message. It's not an error, it's this apps poor design and in general crappiness. There's way too many glitches and ZERO, read that again, ZERO customer support. There is no easy way to contact them and if you do, they won't reply anyway. TERRIBLE, SAVE YOUR TIME.
  • Be Weary Apr 20, 2021

    By 1010368
    I honestly don’t know how they have such great reviews. The whole thing is clunky and seems super sketchy. They make it nearly impossible to be able to cash out your money. Everything is a huge hassle and constant delays with transactions if they are even able to be completed. They claim it isn’t their fault, but I promise you that they are just as much to blame as the third parties they contract to carry out these transactions. Recently I just tried making a purchase of $225. It is now six hours later and i still haven’t received what I paid for despite the money being taken out of my bank account. I reached out to the customer service and their doesn’t seem to be an easy fix for that either since I received an auto reply stating that it will be 2-3 days before I hear anything back. It’s all suspect so be cautious and don’t throw any money in to this hole that won’t turn your life upside down if it gets stolen.

No reviews available

No reviews available

  • May 5, 2021

    By Russel R
    It was the best experience Until last night, One of the tokens I swapped (BSC to CAKE) keeps disappearing along with value and reappearing when I reopen the wallet. sometimes it won't reappear and I need to refresh it several times. Refreshing also makes it disappear again. Why is like that? Is there anyone having the same issue?
  • May 7, 2021

    By John Yarborough
    Some quirks with updating balances. The BNB/BSC coin logos don't necessarily line up when you see them in various places. The DApps browser is a little janky. Wish it showed the transactions a little better too because it's missing entries. Overall though it's a solid wallet and platform.
  • May 5, 2021

    By Chris Stuart
    Great Wallet that keeps expanding functionality. Most negative reviews are issues that Trust Wallet can't control: high transaction fees, slow transactions and overloaded networks. To view a transaction just click on the coin, then the transaction, then 'More Details', it displays details in etherscan.io (or equivalent) if transaction is still processing, failed returning coins or succeeded with wallet address that contains the resulting coins/tokens, IT'S IMPOSSIBLE TO 'LOSE' CRYPTOCURRENCIES!
  • Love the app and continued updates Nov 1, 2018

    By MikeWazowskiBoo
    Overall this is a great wallet. Also i wrote a separate review recently but couldn't find it to update. I love that trust now supports other popular coins beside through the multi-coin wallet. Everything is very easy to use once you navigate the app and it’s uses. There’s also the option to change the transaction fees with three generic levels to choose from. One nit i would make is that for coins under .01, it was nice to recently see additional decimal places. That was removed in the last update. Otherwise i appreciate the progress and stability of the app. Keep moving forward!
  • Apr 18, 2021

    By Ozzie
    I have had great experiences with this app for a few months now. I highly recommend it. It should be noted however that over that last couple days, a few people I know (including myself) have experienced an issue with recent transactions not showing for incoming TRX transactions. The total TRX reflects the new amount still, which is good at least. In testing a transaction I sent to a friend of mine, the date showed December 31 1969. Server glitch it seems.
  • Aluiscious Apr 29, 2018

    By Aluiscious
    I was a MEW customer and had 2k stolen 3 months ago and always checked URL b4 logging in etc etc... I still had 2k stolen from right under my guard. Searched around on the fly to find reliability and some level of fiduciary responsibility. Trust came to the surface and I moved the remainder of my Ether coins immediately to Trust wallet and wished I had done so sooner! Trust is a game changer. If you doubt, move small ether amount to trust and and pose a question to support. The knowledgeable and expedient response will astound you. And I’m a regular 9-5 guy, but thankful for this App!!
  • Add AstroElon and safe Elon love it May 5, 2021

    By saboo12
    I’m still able to revive through uniswap just not able to see the daily percentages and charts like my other cryptos I have on the app. To veiw my percentages or the amount I made that day I have to go back to uni swap and place the value in there systems to check. It would be much easier if we the people and especially the Astroelon and safe Elon holders should be able veiw ate percentages and charts including all other cryptos that you Gus have done so far. Let’s get rich💸📈💯📉💵💴🗣🌔🌚
  • I like it. Dec 29, 2017

    By The Little Kyng
    This app is simple, clean, and probably the next best thing to having a hardware wallet. After the EtherDelta hack I started looking for a secure app to move my crypto to just in case. I found this and it satisfied me immediately. I was able to import my existing wallet and move my coins to the new wallet effortlessly. The only thing it’s missing is the ability to print out a paper wallet with your keys for added security. But that doesn’t affect the app’s usability. Kudos.
  • They Scam my VEN Aug 20, 2018

    By Roger on BlockChain
    I been using the app for quite some time just so I don’t have to keep my alt coins at the Binance Exchange and they Scam all my VEN coins. When they do the maintenance wallet swap be very careful, you may lose some coins and even now after the update I just try to buy some VEN and they straight vanish my ether and no VEN coins are to be found on my wallet. This is so sad because the app has great potential, I just wish they fix it or else do not place ur coins here.
  • Where have you been? Mar 9, 2018

    By jhabdas
    I’ve been looking for an application for Ethereum that had a built-in dApp browser and also automatically picked up my token contracts which this app does. It also allows me to spy on other addresses as if they were in my wallet without forcing me to add sensitive information. I’m sure more great things are in store and I can’t wait to see what else is coming for this great and well polished, open source native app.
  • Make sure to have enough BNB Apr 4, 2021

    By Necrophonic
    You have to have BNB to do any kind of transfer or transaction. That’s all well and good because most transactions only cost an equivalent to 25 cents of BNB more or less... but the app only lets you buy BNB in a minimum of $50 increments. If you’re only a few points of a percentage short in BNB, but one of your other currencies is tanking and you want to get out from underneath it, you still need to drop $50 just to get the couple of cents worth of BNB that you need. You can’t even trade other currencies for BNB within the app if you are a few cents short, to make up the difference. The only other option is to buy BNB in a smaller quantity directly from Binance and then transfer it into your Trust Wallet... But that process involves a a four-day hold on Binance’s end. By the time your four days are up, the currency you are trying to trade might have tanked entirely. This app would be much better if you could trade other currencies for BNB within the app, and it back-ended the BNB cost on the transfer.
  • Trust Wallet! A good alternative... Jan 5, 2021

    By xMoe
    Trust Wallet has some great features and supports a ton of crypto tokens and coins. That said it is a bit complex and at times unnecessarily so (convoluted). I have Exodus Wallet which is the first online/ mobile wallet that worked well, for several cryptos. I love that Trust supports Theta Token, Theta Fuel (TFuel) and Polkadot (DOT) and others. I have only had the wallet for a few days. It does rely on different vendors to purchase (with cash) crypto. Also, some are not (yet?) available for regular purchase (cash/fiat/bank). Different vendors seem to need different levels of KYC ID info, depending on what you wa t to spend. This is a bit confusing, since you enter your info and send scans of your regular ID. They may require more ID or documentation to buys more, later. It also seems to rely on Bianace’s ecosystem for some crypto purchases or conversions. So I have not fully figured it out yet. Also, your first (test) purchased can be slow and sometimes the fees are high (say $8 USD on a $150 USD purchase). Generally, the fees are less. There is also a full on trading option - to put in but it sell orders - if you want that. Overall, this is a good alternative to Coinbase, yet not as streamlined as Exodus wallet.
  • Apr 25, 2021

    By Thomas Murray
    Giving it four stars because it's pretty streamlined and easy to exchange coins and keep track of what you own. My main issue is their third-party way of buying BNB (Simplex) would never accept any payments I had. Bank kept saying it was on Simplex's side but there's no contact information for them to even see what options I have. I ended up needing to go through another site to then transfer to Trust Wallet.
  • Would really like to see transaction history for each asset Apr 24, 2021

    By reliacardsux
    Works pretty well; no real issues so far. I don’t think this issue is isolated to Trust Wallet, but it would be incredibly helpful if they showed the prices you bought individual coins/tokens at, rather than just the current value. For now I have to either memorize them or write them down. Add that functionality and it will be a lot more solid.
  • ETH pointless/BNB the better crypto Apr 30, 2021

    By Zayzay23
    UPDATE: No longer like purchasing Ethereum to buy tokens. I’m all about BNB and buying tokens like bakery swap ect. Cheaper fees and better blockchain. Trust wallet is good they have lots of coins you can hold on your wallet. Only thing I don’t like is the 3rd party merchant they use to buy BNB. They take $7 every time I purchase $50 worth of BNB.. Ethereum is the worst coin.. harmony one needs to replace it. Ethereum is too high and the ERC tokens needs to be on another blockchain..
  • Amazing so far, but I have one question! Mar 24, 2021

    By aredjay123
    Hello, first time writing a review for an app! The only thing I’m wondering is if there is a way to use this on the website so I could use it on a pc. And if there isn’t a way, I highly recommend doing so because it would be much easier to navigate and would be easier for me and many others to get other work done as well! But other then that, great app!
  • Great HODL wallet Feb 23, 2021

    By Nobody from Del Valle
    I’ve been using Trust for a little over a year now with no problems. I like that it’s continually expanding, just wish there were some clear directions on “how to” use new features that become available, instead of “poke and hope” you’re not fixing to lose your crypto or cash by mistake. And if only there was a universal portable KYC that once passed has a digital recognition to use anywhere...
  • Mostly great Apr 18, 2021

    By timbrotherluke
    I love this wallet except that recently I keep trying to buy BNB and it says not available. Doesn’t matter what amount I put in and yes I know it has to be at least $50. Super frustrating because I was trying to buy BNB to trade for another crypto that has gone up a lot and I am missing out on the gains. I hope this bug gets fixed. Otherwise I would recommend using Trust Wallet.
  • Love the Wallet, But Really?? May 6, 2021

    By charlie rew
    So I absolutely love the wallet. Simple to use and has every coin or token you could ever need. But you guys mad an update saying you improved the app when there aren’t any noticeable changes except ETH fee went from $23 up to $83..... come on, I never would’ve updated the app if that was the only change. But anyways good app for storage
  • Pretty great so far...however Mar 2, 2021

    By Gwill0
    I love this Wallet. Easy to use and as secure as a hot wallet can be. However, one of the main reasons I switched to Binance from Robinhood was to purchase ADA Cardano. I was very surprised, and disappointed, to learn that Trust Wallet does not support ADA coin storage. Rating will change to 5 stars once ADA is supported. Are there any plans to support this coin in the near future?
  • Omg so... Apr 23, 2021

    By N!ckn4m3 T4k3n Z0mg
    I wanted to buy safemoon, and I liked what I heard about Trust Wallet. And I think Binance is awesome. So, I got USDT to buy safemoon, but I couldn’t use USDT to buy safemoon. So I looked and looked and then decided to buy BNB to buy safemoon. And I couldn’t. I didn’t have enough ETH to pay for fees. So, I tried to use USDT to buy ETH, which apparently is the only thing you can buy with USDT. And I couldn’t. I DIDNT HAVE ENOUGH ETH TO PAY FOR FEES!!! 🤣🤣🤣 seriously. What in the world. So many gymnastics I thought I was in the olympics. So, I tried to contact customer service. And I couldn’t. No phone. Only option was opening a ticket. Start filling out the information. None of the options were close to cover the mess I was in. None of the options was USDT. I had to add several numbers I didn’t have because no transaction ever happened. Couldn’t be blank so I put N/A. Submit. Minutes later an email saying that ticket failed to submit, because of the numbers and stuff for which I put N/A. So please, PLEASE, someone help me!! Thank you very much. 😀
  • Transaction gets stuck Feb 19, 2021

    By Craig4359
    Iphone 11. Software updated, App updated, Restarted phone, Re downloaded app, Deleted and imported wallet twice. The issue I’ve encountered over this week is quite annoying but I’ve dealt with it since I’ve been on the app. What happens is, After selecting the coins I’d like to swap, I select Swap, Confirm Swap and it takes me to the wallet connect, uniswap interface screen where it does nothing at that point. Usually the network fee would populate and I would move on with my transaction but that hasn’t been the case. Usually I would just cancel the solution and try again and it would work. Not anymore. Now I’m forced to pay multiple ETH fees and we both know how expensive that can be so that I can move it to my Metamask wallet which is all just a huge inconvenience. Hopefully you guys have an answer for this issue. Many missed opportunities and wasted time due to this.
  • May 1, 2021

    By Augustine Maji
    Would have given you 5 stars because you deserve it in all areas except security. There has been an increasing report on hacking of trust wallets and nothing has been done about it from your end, you keep pinning the fault on the user. I suggest you increase the 12 words passphrase as well as vary the number of words from user to user to make it less predictable. Finally I'll be glad if you can add the option of a username or password to each wallet. You're still the best but can do better.
  • May 7, 2021

    By caleb marquardt
    Need a lot of work. It's always showing I have around $50+ more but in reality it's always around 10% less which has made me furious when I sell and realize I broke even or even lost money. They could do a ton more with this app but maybe the developers just weren't ready for this. And it is "free" which is a plus
  • Buggy. Apr 29, 2021

    By Dv992
    I’ve been using this for about a week or so. My balance has been disappearing and reappearing randomly regardless if it’s directly in my wallet or in a Dapp. It’s very concerning… it wasn’t like this when I first started. Also to my knowledge there is no way to remove custom tokens you have previously added beyond just hiding them. I also wish that the wallet would automatically recognize tokens that have been added to the balance (granted that particular token or coin is on a supported blockchain). Also I would like to avoid using Google chrome on the built in Dapp section without having to change my entire phones default browser. And a desktop application to compliment this app would be amazing. I would love to give it a 5 out of 5 but this wallet has yet to reach the potential value I need from it…
  • has potential but inconvenient Feb 16, 2021

    By Dickseef
    You can deposit your alt coin to trust which is nice, but it requires a ~.25¢ fee of BNB smart chain. Okay so I went to buy a little BNB to cover the initial fee and the minimum buy in is 50$ worth. You can’t even trade it to BNB smart chain initially to cover the fee in the beginning. I finally gave in and tried to buy 50$ worth of BNB and the simplex service they provide kept giving me errors at the very end and told me to talk to customer service. I did and I thought it worked but after putting all my bank info in and having it go through confirmations to the last buffer screen but it just stayed buffering, multiple times. In the end I’m going to try to withdraw to a different wallet but I do not have a lot of faith it will work.
  • Updates Needed Nov 17, 2020

    By BigBandsBabyyyyy
    Wouldn’t recommend trying to buy anything through the app. Didn’t go well for me. The amount of choices you have are amazing for American users who can’t get to these other cryptos from bigger outlets. However, this app fails to track the prices of stocks laughably compared to somewhere else like CB. Currently watching the price of my stock jump and fall while Trust is staying the same, at the wrong price, lower. That’s a big issue that should be worked towards fixing ASAP. While I’m not sure the un-updating price will effect the sell price, I’m nervous I will lose on earnings as a result of this. Besides that this app works as intended, but I’m not very comfortable staying around with a problem like this.
  • Apr 20, 2021

    By Eunice Kim
    I like the wallet for the most part but there are some issues that need to be resolved: 1) Prices often don't reflect the live price of the coins. 2) Must close out the DApp in order to access your wallet (a quick switch tab would be ideal). 3) WalletConnect connection issues. Often just disconnects for no reason. If the devs could solve these problems, this is definitely a 5-star wallet! Please work on these issues!
  • Watch out pending transactions. Jan 10, 2019

    By duckdeek
    Love the wallet but a snag now of unwrapping Ethereum. Been in pending for almost a day so I have to shut off cellular not to eat up all my data when I leave my WiFi. Emailed and bot messenger say don’t to any more transactions and 3-5 days until someone reads my email. No way to cancel forever pending transaction either. Update: I found the right info to walk me through. If you get stuck the trust wallet has good instructions on pending issues and if stuck in pending fix first and don’t try any transactions until the transaction clears. Thank you. 5 stars! I still don’t understand the back up when I need a new iPhone.
  • Good app, could be better. No transaction history Mar 16, 2021

    By Thumper5102
    The user interface it nice and the app works ok. My issue is none of my trades from BNB to other alt coins are showing up in my transaction history. Coti, Lition, pancake swap, dusk network and CertiK to name a few. The only transaction history which shows it receive BNB and convert BNB to Smart Chain. Also, it would be nice if the app integrates into CoinTracker the way that MetaMask does and if there was a way to send the multi coin transaction history to the cryptoTax software. If they fix that then I could rate this 5/5. You do have to be careful when swapping using the Dex, as there is quite a bit of slippage.
  • Apr 21, 2021

    By Mike Waters
    This app is poorly designed. I tried to swap one crypto for another, not only did it take forever to do, but it never actually went through. Since the crypto decreased in value during the conversion process, when it kicked the original currency back to me, it gave me less than what I started with. Like, substantially less. Shoddy designs overall. Not intuitive.
  • Missing Crypto for three days! Apr 22, 2021

    By Dont Trust Trust wallet
    YOU WILL HAVE MISSING CRYPTO!!!! After my transaction was approved! First time I bought BNB it went straight through received instantly no problems. Second time I used it, never received BNB. Contact simplex all they will give you is automated messages never a phone number. I told them I’m filing a dispute claim through my bank with them still got a automated message. Contacted trust wallet also, got a automated message. I’m missing money form my bank account luckily I have a great bank that will give me my funds back. Trust wallet does not need to use simplex anymore if anything. This is outrageous, you think using an app to transfer money would at least have a contact number to talk to a real person I’ve received nothing but automated messages!
  • May 3, 2021

    By Robert Kelley
    This is a massively frustrating app. I have tried on 4 separate occasions to use it to purchase crypto and it has failed at some point to go through each time. At one point the date of birth is requested and the only way to input it is by scrolling through a popup calendar till you reach the right date. It takes a lot of scrolling to get to the 1950's. Why not just type in the digits?
  • May 5, 2021

    By Paul Weston Eden
    I swapped a small amount of BNB for Safemoon to see how it worked. After several tries with errors using poor instructions I got help from a friend I finally got it to work. Now I have some Safemoon on the exchange -- wherever that is -- and there is no Safemoon showing up in my Trustwallet. Where can I see my Safemoon in the wallet?
  • Won’t recommend this wallet because of high fees to transfer the balance. Apr 5, 2021

    By SmartSMH
    I am new to this wallet. I transferred BZNT ERC20 coins to this wallet assuming that I will be able swap them using DFX option in Trust Wallet. I am able to see the current value of the coins but there is no option to swap them. This wallet is only allowing swap from BZNT BEP2 to other coins not from BZNT ERC. Honestly I didn’t understand why it is not allowed. Disappointed with that. As there is no way to swap I thought at least I will transfer the coins back to different portal where I can be able trade them. But this time noticed they charging way too much fee for transfer. Which is very very high than any crypto platform. That’s why my suggestion is not to use this wallet.
  • Login problems Oct 30, 2020

    By is trust a scam?
    I cannot see where to find help with this application. I have an account with several wallets and my current version on my iPhone is 12.4.8 and apparently it requires version 13.0 and up. How the heck do I access my account when I cannot upgrade my iOS phone to 13.0? I sent this message when I had to update my phone to an iPhone 11 to get the operating system required. Trust Wallet did not advise that it would be a change in operating system requirement and now I cannot get back into my coins even with the recovery phrase. I can’t seem to get any help at this and I am afraid time is going to run out on my swap of MCO for SCO tokens
  • Quite shady Apr 15, 2021

    By Arvin290
    Needs support and assurance(you are a money service after all), work to improve your app for your sake you seem like you have a lot of mismatched ends and a barebones app this made me refrain from using your services. ASWELL as the fact that you rely on third part services who rather asking for an id ,asks for a passport (nonchalantly) lemme make that clear people aren’t willing to give you a pic of their I’d much less their passport that’s what I mean by assurance especially from a lesser known company it seems like quite a scam for a third party undeveloped company to nonchalantly want a picture of your passport
  • Too good to be true. Apr 19, 2021

    By ChaosInfinite
    With a built in browser and the apparent ability to be able to purchase bnb. This wallet should be one of the best on the AppStore but it sadly isn’t because you can’t actually buy BNB through the app. Smart chain and non mart chain BNB are both not available no matter how many times you open the app, refresh or redownload. For this reason the trust wallet I unfortunately too good to be true, you can’t actually purchase BnB for use on pancakeswap. It consistently says “not available.”
  • Some major cliches but okay Apr 22, 2021

    By Avoid Lloyd
    All in all trust wallet is okay, it could be great but there are two super nagging issues. 🌑Prices do not reflect correctly-super super annoying- you have to double check everything in pancackeswap because they can be drastically off from the true price. 🌑Getting BNB is a pain. The “purchase bnb button” third party sellers are a joke who are either out of it all the time or tell you at the last step that they are not sending any to the US.
  • May 7, 2021

    By NotQuiteRamb0
    I tried to swap my BNB to smart chain, The transaction failed to go through twice, and the TRANSACTION fee was still taken. They refused to help me at all and claim responsibility for what goes on on their wallet. "The transaction fee is taken regardless of if the transaction was completed or not." Which is by definition theft. I paid for a service that was not completed. They refused time and time again to do anything at all or even claim responsibility despite it happening on their platform.
  • Takes to long to process transactions that are verified Mar 26, 2021

    By jaie404
    I have several wallets and this one has to be the worse one. I tried to use this one because I thought the fees would be lower but the inconvenience isn’t worth it. I ordered ETH at 8am today and it’s 2 pm and I still haven’t gotten it. I went through the channels to contact this company but it’s a joke. They send you an automated message saying to send in the same things that you did in the first email. Guess what they will get back with you in 2 to 3 days. The problem is that hey make you take a selfie and pictures of your id and verify everything just not to give you what you paid for. The transaction was cleared by my bank within 5 mins. I contacted moon pay and it’s not them they actually responded right away. So not only do I not have my ETH but I have no one to talk to. If I don’t get a response soon I’m going to just go to my bank. This is unprofessional. I would understand if someone told me there was a delay but I hear nothing. So before you want to save a few dollars on the fees think about never getting what you paid for and hearing nothing from this company. It shouldn’t be name trust wallet. It reminds you to trust no one.
  • May 5, 2021

    By Sam Halwani
    trust wallet very bad service money flue out of the account un accurate numbers on the screen too many updates freezes alot. not well setup. they should call it theft wallet. customer service is zero u don't get no where with them, they always send u a general answer like automated answers. the worst app on earth I lost 4000$ on it. i don't recommende this application. Very high charges not trust worthy bad service slow app, they are missing to win genius world worst application.
  • Scam Mar 26, 2021

    By Armin7909013
    I had silver currency (SLV) and I wanted to exchange it for Binance coin(bnb) . After I did the switching operation, I lost SLV but BNB was not added, so I sent an email to Trust Volt support. They emailed me the ticket number and said they would call me soon. After 10 minutes, an email was sent to me called "Trust wallet Support" and he knew all my problems! He asked me for 12 words to recover my wallet, as well as a photo of the wallet and the app version. I trusted them because I knew they were supportive, and unfortunately they stole all my money! The person who stole my money, cheats thousands of dollars a day and no one takes action to stop him? I'm sure the person who emailed me was a Trust wallet support person, because he knew my problem perfectly well, and it's impossible for a Trust wallet to be hacked in 10 minutes and give its user information to a hacker. Whoever that person was, he was a Trust Volt support I'm sure ٫ because only 10 minutes had passed since my email and in 10 minutes it is not possible to hack Trust Volt! No matter how much I emailed support, they just told me we were sorry !? Regret does not return my capital! Please get my money back
  • May 6, 2021

    By William Morton
    whole set up is a scam. transfer and exchange fees are absurd. I have coins in my wallet that I can't do anything with it. They charge an absurd amount of etherum to do anything, transfer, exchange. Of all the wallets I have used this is by far and above the worst one it's a complete scam all its meant to do is shave your money down.
  • If I could get my money into my bank... Apr 5, 2021

    By Loves_Blues
    I’ve had trust Walet for about a year and a half now, most recently I tried to withdraw money into my bank account and spent hours so far trying to find someway to do that. There is absolutely no easy clear directions anywhere, and I don’t see any way of exchanging my coins which are XY coin etherium-20 coins. I wrote to the company directly asking them how to do it and they sent me a pad answer saying we’re sorry we lost all your money. Obviously they didn’t even read my request. I don’t know what to do but I certainly couldn’t recommend this app to anybody who is new at this. And their customer service is Neil. Not even a phone number to call if you have an issue. With millions of people using their app as they say in their promos they are to have at least one customer service number that a person can call for help but I can’t find it anywhere on their website or on the app. I’m beyond frustrated so I have to rate this with a one and I’m sitting there watching my money wanting to pay a credit card down and not able to do it. Oh woe is me for using trust Walet.
  • Seems scammy Apr 4, 2021

    By .S.S.S.
    The whole point of crypto at this point is for DEFI ... why am I not allowed to buy BNB or BSC ? With the support service being Simplex yet when I go down to buy XRP with the same service it’s available ? We know how fast the market moves so having these issues or restrictions is costing me money ! When I’m trying to buy on a dip to even out my losses !! Then I try buying BTC and ETH to flip it and that uses moonpay and my transaction keeps getting declined although moonpay verified me . I got This app based off recommendations but this seems very gimmicky / scammy that I can’t make purchase and you’re not giving me sny reason why except “not available” . Then there is no real customer service .. which I thought they had based on a review / recommendation . All they have are “communities” aka dependent upon YOU searching for the answer in a blog ... self help is not customer service . I’m ready to move my crypto as soon as I figure out how this is ridiculous but I started out with them bc they seems the safest and I liked the staking aspects smh.
  • Apr 20, 2021

    By Ryan McDonald
    Unbelievably frustrating. At pivotal moments, I have been unable to purchase any currencies, prompted with the error message "not available". At times this will work, however, it will not progress onto card payments, telling me again that this is unavailable. Not ideal for trades. Very likely to loose a lot of money and opportunities should this continue. Have already lost out on a major opportunity. Would not recommend to anyone serious about trading crypto. I have lost hundreds due to this.
  • May 2, 2021

    By Kindlerjason
    Terrible. If I could give negative 1000 stars, I would. You cannot buy BNB on this app regardless of what you've been told. You cannot. You will go through the entire process just to get an "error" message. It's not an error, it's this apps poor design and in general crappiness. There's way too many glitches and ZERO, read that again, ZERO customer support. There is no easy way to contact them and if you do, they won't reply anyway. TERRIBLE, SAVE YOUR TIME.
  • Be Weary Apr 20, 2021

    By 1010368
    I honestly don’t know how they have such great reviews. The whole thing is clunky and seems super sketchy. They make it nearly impossible to be able to cash out your money. Everything is a huge hassle and constant delays with transactions if they are even able to be completed. They claim it isn’t their fault, but I promise you that they are just as much to blame as the third parties they contract to carry out these transactions. Recently I just tried making a purchase of $225. It is now six hours later and i still haven’t received what I paid for despite the money being taken out of my bank account. I reached out to the customer service and their doesn’t seem to be an easy fix for that either since I received an auto reply stating that it will be 2-3 days before I hear anything back. It’s all suspect so be cautious and don’t throw any money in to this hole that won’t turn your life upside down if it gets stolen.

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