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TransferWise Money Transfer

TransferWise Money Transfer

TransferWise

Transfer money abroad quickly, easily and at the lowest possible cost.

4.4 Ratings 115K+ Reviews 5M+ Downloads
Featured on Must-Have Apps to Manage Investments Without a PC

About TransferWise Money Transfer

Transfer money abroad quickly, easily and at the lowest possible cost.
see more about TransferWise Money Transfer

Ratings & Reviews

4.4
115.0K+ Ratings
  1. 5
    76+%
  2. 4
    8+%
  3. 3
    3+%
  4. 2
    2+%
  5. 1
    11+%
  • Nov 19, 2020

    By James Matthews
    Since I began using this app the service has been vastly improved. Transfers which used to take two days more take two minutes. The process is seamless and efficient. My first review complained about a very slow response to problems encountered and I don't know if that has changed because... I've had no problems!
    more
  • Efficiency of TransferWise Oct 15, 2019

    By Lanni88
    I’ve availed TransferWise service for several years now and had great results. Although recently I had an unusually untimely transfer (4 days). In addition I was a bit confused by the overly long estimated time conveyed by TransferWise on a subsequent transfer (6 days) but after submitting the transfer and to my surprise I received the funds in less than two hours, which is about the speed in which I normally receive the funds. I want to clarify my previously poor feedback toward TransferWise. The service I have received is for the most part Great! My only complaint is the recent estimate for the completed transfer. I understand your companies position that it would be better to over estimate the transfer timeframe and deliver the funds earlier than proposed, and I’m trying to wrap my head around that logic because that works great for most people I’m sure. But... in my situation an estimate of 6 days for a Debit/ACH transfer leaves me wanting to initiate my transfer 5 days early, but If the transfer completes in only a few hours it then creates another issue with my billing cycle at my bank and fees. Overall I rate your service as highly recommended. I will just have to cross my fingers and hope the funds arrive as they have in the past. Thank you, Lon
    more
  • App works well, needs a couple features Jan 18, 2019

    By Tomaszy
    I have very few complaints with TransferWise and this app. It generally works as advertised and I have used it for a number of months now with few problems. One glitch is TransferWise’s interface with banks (U.S., at least), which sometimes does not recognize your account has been verified and asks to reverify it by confirming a couple of micro-deposits - a process which can take several days. However, if you cancel the transfer which prompted the request to reverify, then try it again, this has always resulted in a successful transfer on the second attempt for me. Both the app and desktop version of TransferWise also have trouble sometimes dealing with verification questions used by many banks. One additional feature which would be useful for the app (essential, in my opinion, for a 5-star rating) is the ability to download a pdf receipt for a transfer, showing all relevant account information and date/time of the transfer events, as you can from the desktop web site. Despite the above issues, I’m satisfied with my experience and TransferWise is an excellent alternative to international bank wires, especially for smaller amounts.
    more
  • Nov 1, 2020

    By Gabriel Gi
    The app is very good and responsive. Had no issues so far however the interface lacks compared to competitors such as Revolut. Not a lot of stuff to do just exchange money and check accounts. Still, as little as it does, does it good. A vault to safely store funds so a thief or you by mistake can't clear your entire account in one transaction would put my mind at ease and make me give it 5 stars. LE Since they now have the "vault" feature I gave it 5 stars.
    more
  • Quick and easy Oct 1, 2019

    By MPS71717373
    I’ve used the app 6 times over the last 5 months the send money from the US to Thailand. 5 of the 6 times the money was sent within hours of them notifying me they had transferred the money to my account. On the 6th time there was a delay of about 24 hours which is still quite fast. I would like to add that the notification/receipt they send is based on their bank setting up the transfer. However, that bank my still take some time to actually transfer the money. In my case the first 5 transfers happened within an hour or so of the notifications being sent. The delay on the 6th transfer had me initially concerned. I contacted my bank and the transferring bank and both said the transfer could take up to 7 days based on the banks policies. If you don’t see the money right away after you get the notification/receipt it might take a day or two for the transfer to complete. Best regards.
    more
  • Nov 24, 2020

    By Koorosh Kanani
    Very unprofessional. Expensive. Not reliable. Read this and then decide. I wanted to transfer a specific number, after all the estimates and promises, I finalized the transaction. Result is totally different!!! Transaction fee turned double!!! And it was deducted from the amount that I wanted to send!!! Rate was different and timing was totally off!!!
    more
  • Problem to verify my account. Mar 19, 2020

    By sanbr87
    So I have this account for a long time. I got married and I don’t have my marriage name on my passaport a couple monthly ago they asked me to verify that. A send my drive licenses with my my actual married name on it after that a got my account working... a couple of days ago I needed send money to my family in another country and for my surprise I couldn’t get it done because they were asking for me to verify my account again. I call them and send my marriege certificate and other documents. So they send me a email telling image quality wasn’t good enough. Ok! I call them AGAIN! and send the files, the person that was in the call told me that the files was good quality and it shouldn’t be a problem anymore. Couple of hours later I got another email saying that they could not verify my account and I should send my documents AGAIN!. Look a don’t know what is going on! It looks you guys are holding the accounts for us not to send money right now. It’s is pretty bad! I need to send money for my family that are in need because what’s going on with this Coronavirus. I don’t see this company is helping us customers go though this. I’m very disappointed.
    more
  • Nov 20, 2020

    By Klaudia Fejza
    1.When I try to set up a transfer, it is first asking me for the amount I want to send and after I have entered this and the recipients details, it directs me to another page where the amount has changed and I need to change it back. 2. The money does not reach the recipient's account immediately. 3. The user experience is quite annoying and it takes time figuring it out as the app does not provide any instructions - it looks like it has been designed by someone with trust issues.
    more
  • Scam Jul 10, 2020

    By Fadious
    This company took $10k USD from my account and then closed my account without any explanation and customer service does not answer anything on deactivated accounts according to their joke of a customer service line. Don’t get fooled. This is just a scam company. So now they reply to this review by saying that they will refund my money once they do their ´due diligence’. Why did they not do this due diligence before they took my money. The fact is they did do their due diligence and stole the money. Then you go to their website and it says that they can take up to 90 days to refund the money. So basically, instead of wiring my own money from my account to my other account, they get to keep my cash for three months and I am lucky if I get it back. This is what they have done to all their customers. It is a systematic way. This is the system. This company is the biggest fraud I have personally encountered and hope that people read this review and never use them. I also wish Apple would take this seriously and investigate this fraudulent company.
    more
  • Nov 18, 2020

    By Radhika Sethu Nair
    Took 4 days for a transfer. Not happy. It's tricky and you need to be really careful if you want to enjoy the benefit of guaranteed rate. They also have a useless transaction ID detail that is not used while transferring the cash. Even if you initiate one transaction if there is another blocked transaction with similar details then God only knows which will be picked up. No basic IT logic applied here. Praise the developer !
    more
  1. In just a few clicks you can send money to your friends and family all over the world
  2. Great service at a great price. Up to 8x cheaper than the average bank
  3. In a hurry to send money abroad? Just use your debit card for quick and reliable money transfer

Reviewed by Laura S on February 1, 2018

  • Nov 19, 2020

    By James Matthews
    Since I began using this app the service has been vastly improved. Transfers which used to take two days more take two minutes. The process is seamless and efficient. My first review complained about a very slow response to problems encountered and I don't know if that has changed because... I've had no problems!
    more
  • Nov 1, 2020

    By Gabriel Gi
    The app is very good and responsive. Had no issues so far however the interface lacks compared to competitors such as Revolut. Not a lot of stuff to do just exchange money and check accounts. Still, as little as it does, does it good. A vault to safely store funds so a thief or you by mistake can't clear your entire account in one transaction would put my mind at ease and make me give it 5 stars. LE Since they now have the "vault" feature I gave it 5 stars.
    more
  • Quick and easy Oct 1, 2019

    By MPS71717373
    I’ve used the app 6 times over the last 5 months the send money from the US to Thailand. 5 of the 6 times the money was sent within hours of them notifying me they had transferred the money to my account. On the 6th time there was a delay of about 24 hours which is still quite fast. I would like to add that the notification/receipt they send is based on their bank setting up the transfer. However, that bank my still take some time to actually transfer the money. In my case the first 5 transfers happened within an hour or so of the notifications being sent. The delay on the 6th transfer had me initially concerned. I contacted my bank and the transferring bank and both said the transfer could take up to 7 days based on the banks policies. If you don’t see the money right away after you get the notification/receipt it might take a day or two for the transfer to complete. Best regards.
    more
  • Nov 1, 2020

    By Jim Wellborn
    Once the initial transfer information (sender/recipient/banking) has been set up, the process from start to finish is eye-blinkingly fast. The app is very intuitive; perhaps even smoother than the online process, and setting up the app after initially opening my account with TansferWise a few weeks ago was a breeze. Very well done!!! 👍
    more
  • Invaluable Tool for Anyone Moving Money Internationally Apr 25, 2018

    By SlickVick82
    I waited for nearly 6 months before writing this review to be sure I was 100% satisfied with Transferwise. I move money from London to Mexico, and from London to USA on a monthly basis. I’m a remote worker who lives between Mexico and the US but work for a London-based company and therefore am paid from London. I use Transferwise (and the London-based account that I’ve setup via Transferwise) to accept my direct deposit and then move my money to my accounts in Mexico or the US, depending on where I am at any given time. This app works rather flawlessly and it has insanely fast times - faster than a normal bank-to-bank transfer at a very, VERY reasonable cost. This app allows me to send money to any of my accounts to ensure I have money to spend, money in savings, and money in other accounts which I use for bill-pay. This is an excellent tool that I cannot recommend enough. I’ve had no problems whatsoever and when I called customer service once to inquire about certain types of transfers, they were extremely transparent and down-to-earth. If you need to transfer money between countries - whether to yourself or others, this is a must-have app. Thanks again, your service is cost-effective and highly valuable to me. A great tool that I cannot say enough about.
    more
  • Efficiency of TransferWise Oct 15, 2019

    By Lanni88
    I’ve availed TransferWise service for several years now and had great results. Although recently I had an unusually untimely transfer (4 days). In addition I was a bit confused by the overly long estimated time conveyed by TransferWise on a subsequent transfer (6 days) but after submitting the transfer and to my surprise I received the funds in less than two hours, which is about the speed in which I normally receive the funds. I want to clarify my previously poor feedback toward TransferWise. The service I have received is for the most part Great! My only complaint is the recent estimate for the completed transfer. I understand your companies position that it would be better to over estimate the transfer timeframe and deliver the funds earlier than proposed, and I’m trying to wrap my head around that logic because that works great for most people I’m sure. But... in my situation an estimate of 6 days for a Debit/ACH transfer leaves me wanting to initiate my transfer 5 days early, but If the transfer completes in only a few hours it then creates another issue with my billing cycle at my bank and fees. Overall I rate your service as highly recommended. I will just have to cross my fingers and hope the funds arrive as they have in the past. Thank you, Lon
    more
  • App works well, needs a couple features Jan 18, 2019

    By Tomaszy
    I have very few complaints with TransferWise and this app. It generally works as advertised and I have used it for a number of months now with few problems. One glitch is TransferWise’s interface with banks (U.S., at least), which sometimes does not recognize your account has been verified and asks to reverify it by confirming a couple of micro-deposits - a process which can take several days. However, if you cancel the transfer which prompted the request to reverify, then try it again, this has always resulted in a successful transfer on the second attempt for me. Both the app and desktop version of TransferWise also have trouble sometimes dealing with verification questions used by many banks. One additional feature which would be useful for the app (essential, in my opinion, for a 5-star rating) is the ability to download a pdf receipt for a transfer, showing all relevant account information and date/time of the transfer events, as you can from the desktop web site. Despite the above issues, I’m satisfied with my experience and TransferWise is an excellent alternative to international bank wires, especially for smaller amounts.
    more
  • Nov 11, 2020

    By TW Foundation
    This App is not consistently easy to understand & use. A few of the online processes, instructions & button labels are confusing. It appears app coders created the specs for these programs that some Endusers, including myself, may & do find confusing in places. TransferWise really needs to run country by county customer feedback focus groups. After all, it is the CUSTOMERS who MUST be able to quickly and easily UNDERSTAND & USE the online processes, instructions & buttons, NOT just the coders.
    more
  • Need more information Jan 5, 2018

    By Vacavillian
    I have used this app several times over the last few years and have been completely satisfied. However, I had a very frustrating and time consuming experience trying to transfer money from my US bank account to someone in Italy. In short, it boiled down to not being aware that when you use a debit card, ere is a $1000 limit every 24 hours. Instead of a notice in regards to this, I kept getting a message that there was a problem with my bank. After speaking with support at TF, I was made aware of this. It may be in he fine print that there is a $1000 limit, but who reads the fine print? TF needs to fix this problem by making this limit clear.
    more
  • Great but missing referral $ Oct 7, 2019

    By JessicaLynn_x
    I must have referred 20 people using the link to this service so far, as it’s needed for my work and clients. However, while all of them have made 1000s in transfers to me, none of these referrals have paid out this far, and just a few are in the system as registered referrals. I spoke to someone on this, and even though they can see that I’m the first and probably only person they have paid this far, I’m basically SOL. Considering what they have, and will, make off of 25 new users with 1000s in transactions to me, I expected a better solution from them besides “oh well”.
    more
  • The apple app glitched and charged my first card Feb 7, 2020

    By TonyShear
    So I clicked Apple Pay and the screen glitched and it literally charged my first card which was a credit card. I did notify a representative and he told me it’s possible that I could incur a fee but why should I. The fee is from a US bank but not them. I am disputing this as this wasn’t the card I wanted and it never let me scroll my cards. Charges have been incurred due to a cash advance fee. I refuse to pay the cash advance fee. I would get someone to look at the Apple app feature even thou I would never ever use it again. Other than that everything else seems to work fine. I just connect my card directly now. Now for the app and the service of TransferWise I think it’s great and even thou It started on the wrong foot, I think the idea and the service is wonderful. I spoke to Alan and he walked me through everything and made feel very comfortable. Don’t take my three stars as for the service which is 5 stars but take the 3 stars for app. The Apple Pay option made me real nervous.
    more
  • Nov 20, 2020

    By Howard W
    Tried to add another International Bank account on the app, and it flat-out would not let me. It was to a joint account with my name first. There was no phone number to call Transferwise service for help. VERY customer unfriendly. I'll need to do the transfer between the two accounts as a separate transaction - what a bother.
    more
  • Nov 22, 2020

    By Jawad Bashir
    Ongoing best experience but bit slow in updating the added funds. I added funds for immediate use but despite the app confirming funds are available I couldn't convert them in foreign currency immediately... I waited 1p minutes and yet no joy... this is not acceptable in efficient banking
    more
  • Good fx rates but poor functionality Apr 20, 2019

    By Mileme11
    For a card that advertises good fx rates, the app is very disappointing: aside from being slow to top up, it also defaults the payment currency to be the same as the currency that one wants to top up, so that if I am topping up my EUR balance, the payment currency is also EUR. A better way to go would be to (a) default to the currency of the country where the card was issued, (b) allow users to set their default currency, or (c) have no default currency, so that the user is always prompted to select the payment currency. The current design is such that, if one does not change the default, one ends up paying a commission to TW for a EUR to EUR top up and a commission to one’s own bank, if their bank account’s currency is not EUR. Very annoying. I reported this as a bug and got nowhere with TW’s customer service.
    more
  • Great idea, very poor UX May 23, 2019

    By Anyabagui
    I use transfer wise and I love it, but double security system just does not work . The notifications come to the top of the screen on your phone but the transferwise app does not see it. It is impossible to login to the transfer wise app as it sends the notification to itself and you cant access it. So unless you can verify yourself through mobile sms every time you try to log in , you are locked out of service . The problem comes when you are travelling and your sim is not available and of course the help line works mon-fri standard working hours .. Well I have your app on the phone , what is it actually good for??? Good for nothing really , but it says online if you delete it you ll be locked out of your accont .. Anyway, way to go guys with the UX
    more
  • Nov 20, 2020

    By Klaudia Fejza
    1.When I try to set up a transfer, it is first asking me for the amount I want to send and after I have entered this and the recipients details, it directs me to another page where the amount has changed and I need to change it back. 2. The money does not reach the recipient's account immediately. 3. The user experience is quite annoying and it takes time figuring it out as the app does not provide any instructions - it looks like it has been designed by someone with trust issues.
    more
  • No longer works May 6, 2019

    By cromo647
    I used to have people send me money by just using my email address I used to create transferwise account. Now it asks for extra details about me, which is fine, I get it – it's probably some anti money laundering regulatory measure. However, after typing all that was requested (with email address and account number already prefilled and greyed out and masked) it fails with "value for account number invalid". That's it, you can't go ahead, because you can't edit it. I am almost sure a Dev made a rookie mistake pass the masked number with stars to validate the form instead of the actual value hidden behind it. Who tests your app, seriously? Since this is an obvious change introduced recently that you now require extra details, how did you *not* test this most basic use case?
    more
  • Some good stuff but some parts are not working Mar 8, 2019

    By JS - AS
    I have tried to add a recipient for the last hour. It takes the bank information for where I want to send the money and then the next page where I have to add the recipient’s address, the bank name does not transfer to the default area. It has a drop down to select arrow but the drop down does not work and it gives me a message that I need to insert the bank’s name but it will not allow access. I have tried many times and even deleted the recipient, tried adding devices, all to no avail. This app needs an update. I did not recommend at the moment. I can send money to myself or my wife but no one else. JS
    more
  • No need to lie about delivery date! Aug 6, 2020

    By Blesseddoc
    I can make an informed decision when given all of the information ahead of time. There’s no need to tell me that a certain type of deposit will be available the next day then as soon as I make the payment, inform me that it will take 4 days. It would be reasonable to ask if I’d still like to continue the transaction with the new information available-but that isn’t offered. Of course, it also wouldn’t be wise to cancel and wait 10-14 days for the money to be placed back into my account. So TW, you win this round, but you won’t get another chance to play with my money. Thanks, but no thanks!
    more
  • Can't xfer from USD within app?? Really? Jun 28, 2018

    By dtoyd
    I want to love TransferWise. I really do. But when I have to waste time trying to transfer from US dollars into any of three other currencies in my Borderless account, check all the FAQs, call customer support to be told "You can only do that from a desktop computer, not the app" Really?? OK let's say there's a good reason for that, some US rules. Then the app could TELL ME THAT right where I try to choose USD to fund a transfer. Instead USD just doesn't appear in the list of options and I waste my time. Other headaches, like trying to change amounts allowed to charge on date but no time now to give details. Please fix everything.
    more
  • Nov 24, 2020

    By Koorosh Kanani
    Very unprofessional. Expensive. Not reliable. Read this and then decide. I wanted to transfer a specific number, after all the estimates and promises, I finalized the transaction. Result is totally different!!! Transaction fee turned double!!! And it was deducted from the amount that I wanted to send!!! Rate was different and timing was totally off!!!
    more
  • Problem to verify my account. Mar 19, 2020

    By sanbr87
    So I have this account for a long time. I got married and I don’t have my marriage name on my passaport a couple monthly ago they asked me to verify that. A send my drive licenses with my my actual married name on it after that a got my account working... a couple of days ago I needed send money to my family in another country and for my surprise I couldn’t get it done because they were asking for me to verify my account again. I call them and send my marriege certificate and other documents. So they send me a email telling image quality wasn’t good enough. Ok! I call them AGAIN! and send the files, the person that was in the call told me that the files was good quality and it shouldn’t be a problem anymore. Couple of hours later I got another email saying that they could not verify my account and I should send my documents AGAIN!. Look a don’t know what is going on! It looks you guys are holding the accounts for us not to send money right now. It’s is pretty bad! I need to send money for my family that are in need because what’s going on with this Coronavirus. I don’t see this company is helping us customers go though this. I’m very disappointed.
    more
  • Scam Jul 10, 2020

    By Fadious
    This company took $10k USD from my account and then closed my account without any explanation and customer service does not answer anything on deactivated accounts according to their joke of a customer service line. Don’t get fooled. This is just a scam company. So now they reply to this review by saying that they will refund my money once they do their ´due diligence’. Why did they not do this due diligence before they took my money. The fact is they did do their due diligence and stole the money. Then you go to their website and it says that they can take up to 90 days to refund the money. So basically, instead of wiring my own money from my account to my other account, they get to keep my cash for three months and I am lucky if I get it back. This is what they have done to all their customers. It is a systematic way. This is the system. This company is the biggest fraud I have personally encountered and hope that people read this review and never use them. I also wish Apple would take this seriously and investigate this fraudulent company.
    more
  • Nov 18, 2020

    By Radhika Sethu Nair
    Took 4 days for a transfer. Not happy. It's tricky and you need to be really careful if you want to enjoy the benefit of guaranteed rate. They also have a useless transaction ID detail that is not used while transferring the cash. Even if you initiate one transaction if there is another blocked transaction with similar details then God only knows which will be picked up. No basic IT logic applied here. Praise the developer !
    more
  • Nov 14, 2020

    By Mikhail Zhagrov
    Website says : 30 minutes App says 30 minutes Real time : AFTER you hit send - 30 minutes + whatever we want to check it for, maybe 4 days, standby. If you feel this is normal - you are probably delusional. I understand about small font and click here to know more. I know you covered yourself and legally you have right to do anything you want. Shall I use this service again ? You tell me, I'm pretty sure of my answer, but I am staying as polite as I can.
    more

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