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Traeger

Traeger

Traeger Pellet Grills, LLC.

Connect to your WiFIRE grill & the worldwide Traeger community. Traeger on.

4.6 Ratings 66K+ Reviews 100K+ Downloads
Featured on Yes, There is a (Delicious) Difference Between Barbecuing & Grilling

About Traeger

Connect to your WiFIRE grill & the worldwide Traeger community. Traeger on.
see more about Traeger

Ratings & Reviews

4.6
66.2K+ Ratings
  1. 5
    83+%
  2. 4
    7+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    6+%
  • Nov 25, 2020

    By Nate M
    No issues here. Can connect across wifi bands just fine. Router is across the house with 4 rooms in between and while it says signal is low it connects without issues. I would like to have the option to show a persistent notification of the grills temp when a cook is running.
    more
  • Nov 26, 2020

    By xspyboyx
    Not sure why so lowely rated. Works great with the wire free (Wi-Fi) traeger. We use it easily 1-2 a week's without issue. Giving 3 stars as it can be unstable at times but overall I'd say it's a great app that does its job.
    more
  • Nov 22, 2020

    By buggs00
    Love the ability to control and view the temps. Also to view recipes and to learn new ones is awesome! The fact that I cannot make a custom recipe with this app something that should be default included is a huge bummer.
    more
  • Excellent App! Nov 26, 2020

    By fixbeep
    The Traeger app works very well. It is very easy to use and provides the right amount of information in a simple yet effective manner. I initially I was a bit of trouble connecting it to the wifi but it was not the app or the wifire’s fault. I had my 2.4 and 5 GHz wifi on and on top of that I had my cellphone’s VPN turn on. I paused the 5 GHz band in my router and turned off the VPN in my phone and the wifire connected to my wireless network quickly. After it connected I turned on the 5 GHz band and it works perfectly. No issues at all. This 5 GHz issue is not exclusive of the wifire. I have also encountered it when connecting other 2.4 GHz only devices to my network. This app would be better if it had an iPad version so I could make full use of the iPad screen when reading recipes. Additionally it would be super useful if once you load a recipe to the app, it would automatically track the times and set the temperatures according to the recipe.
    more
  • Unfortunately, you’re losing my support Mar 11, 2020

    By reddaddude
    My Traeger with wifire worked flawlessly for months. Suddenly in February, the wifire can’t pick up WiFi signal. Every phone, computer, iPad, and smart tv in this house has no issues. Neither does my Ring alarm, cameras and door bells. But suddenly wi fire went to hell. The app locks up and I’m sick and tired of retrying over and over again to connect. Especially when it was so easy and flawless for months. Your reviews are building about this problem and you even call out “having provisioning problems” on your website...so it must be a serious problem. The solutions, unfortunately, go toward telling your customers to fix their WiFi. Well, I set my router ON my grill. Can’t get any closer than that! Still no luck. I bought this model BECAUSE OF Wi Fire. I want it fixed and tell whatever engineer messed this up to be exited quickly.
    more
  • Nov 14, 2020

    By Vincent Williams
    Horrible app. It's almost painful to search recipes. Once you figure out how to search, you get different results from the same search. Inconsistent. The old version 2018 was really good. Traeger destroyed the app. Add: some recipes don't even display the ingredients based on the phone you use. I have the Pixel 4xl
    more
  • Terrible wifire performance, worthless tech support, horrible customer service May 22, 2020

    By Parkcitybrad
    The short version is this: this has truly been one of the worst customer experiences of my life. I was very excited to get my new Traeger 575. I specifically chose this model because of the wifire functionality. Unfortunately it has been INCREDIBLY disappointing. I been working for WEEKS to get it to connect to the app. I went through all of their online troubleshooting guides, factory resets, etc. Nothing. I called customer service only to wait on hold for over 2 hrs. The rep was very friendly and walked me through his troubleshooting process. Nothing. He told me he was going to escalate this to their IT team and I should expect a call in 3-5 business days. It’s been over 2 weeks. Nothing. I called back in and waited another 2 hrs, spoke to another friendly rep, repeated the same steps. Nothing. I called Ace hardware to initiate a return. Because I ordered it online from Ace it actually drop ships from Traeger. The Ace guy called the regional manager for Traeger and explained my situation. The Traeger guy told me that I can’t return it just because I don’t like it, and suggested I call tech support again. Don’t like it?! It doesn’t work!! This has truly been one of the most disappointing customer service experiences of my life. I’ve listed it for sale on Craigslist and will replace it with a Rec Tec.
    more
  • Do not buy a Traeger! Aug 16, 2020

    By BKangas
    I hope this review saves someone time and money. Buy a Green Mountain Grill, you get more for your money and the WiFi actually works! I have a Pro 575 with “WiFire”. The grill by itself work fine, but the additional $$$ for the WiFire (which never works) is a complete waste. I believed Traeger’s advertising about the WiFire capabilities and was I miss led. The WiFire has been nothing but disappointments since the day I assembled the grill. Traeger customer care has not been helpful. I have over 30 emails back and forth trying to figure out the issues, they say “oh, you just need to update your app/grill”, “your signal strength is to low”, or “can you move the grill closer to your router?” The app/grill is up to date and the grill is less that 10’ from my router and is separated by a window! The customer care rep that I last spoke to on the phone didn’t even know what their app or grill menu looked like or the options for either of them!! How can you help someone with a product you don’t know anything about? If you want to pay to much for a pellet grill buy a Traeger, if you want to pay even more for a WiFi pellet grill (that doesn’t work) buy a Traeger. But if you want to save money, get more, and have a WiFi grill that works, don’t buy a Traeger.
    more
  • Calamitous WIFIRE setup process Mar 9, 2020

    By Milanracer190
    I work in software for an IoT company. It’s immediately clear to me that this company, despite making an outstanding grill, made some poor engineering decisions with their WIFIRE module and system. Building firmware, mobile, and backend services is hard, so I feel for ‘em, but man, this was a frustrating user experience. It took at least fifteen tries to get the grill set up over Wi-Fi, the last attempt only successful using a different phone running a different OS... The app frequently claimed the grill could not be found, despite the grill initiating its configuration and setup process. Mind you, the grill and phone were on the same networks the whole time. The grill then repeatedly failed to complete the “Downloading Files” step and remained in what appeared to be a zombie state such that the app couldn’t find the grill. Fortunately, it got far enough in the last attempt to allow my other phone to complete the setup, at which point the grill appeared in this app. To the program manager, or beancounter that reads this... hire a software architect or a few more devs to build you more robust firmware, cloud services, and mobile apps. They aren’t cheap, but support incidents aren’t either!
    more
  • Nov 15, 2020

    By Kevin Bowes
    Doesn't work like other IoT applications. If I am not on the correct Wi-Fi frequency when I turn the grill on I cannot connect to the grill and monitor the temperature and pellet level. The grill is also constantly losing connection to the Wi-Fi that is 20 feet from the grill.
    more

No reviews available

  • Excellent App! Nov 26, 2020

    By fixbeep
    The Traeger app works very well. It is very easy to use and provides the right amount of information in a simple yet effective manner. I initially I was a bit of trouble connecting it to the wifi but it was not the app or the wifire’s fault. I had my 2.4 and 5 GHz wifi on and on top of that I had my cellphone’s VPN turn on. I paused the 5 GHz band in my router and turned off the VPN in my phone and the wifire connected to my wireless network quickly. After it connected I turned on the 5 GHz band and it works perfectly. No issues at all. This 5 GHz issue is not exclusive of the wifire. I have also encountered it when connecting other 2.4 GHz only devices to my network. This app would be better if it had an iPad version so I could make full use of the iPad screen when reading recipes. Additionally it would be super useful if once you load a recipe to the app, it would automatically track the times and set the temperatures according to the recipe.
    more
  • Unfortunately, you’re losing my support Mar 11, 2020

    By reddaddude
    My Traeger with wifire worked flawlessly for months. Suddenly in February, the wifire can’t pick up WiFi signal. Every phone, computer, iPad, and smart tv in this house has no issues. Neither does my Ring alarm, cameras and door bells. But suddenly wi fire went to hell. The app locks up and I’m sick and tired of retrying over and over again to connect. Especially when it was so easy and flawless for months. Your reviews are building about this problem and you even call out “having provisioning problems” on your website...so it must be a serious problem. The solutions, unfortunately, go toward telling your customers to fix their WiFi. Well, I set my router ON my grill. Can’t get any closer than that! Still no luck. I bought this model BECAUSE OF Wi Fire. I want it fixed and tell whatever engineer messed this up to be exited quickly.
    more
  • Works like a champ! Feb 16, 2020

    By TheSockit
    After a lot of research , I purchased the pro-780 this week. There were other grills that had same or better build quality at a lower price, but what won me over was the reputation and devout following that Treager has. The reviews speak for themselves. I am blown away by how great this grill works, “ set it and forget it” is legit! I had some minor hiccups with the WiFiire app initially, and had to remove & reinstall the app because it wasn’t connecting to my WiFi, but after I reinstalled the app it has been working perfectly, no issues at all. I am able to dial up my grill settings when I’m out and about. I can make adjustments on the fly, and I get notifications when my grill hits its desired temps. This is a total game changer coming from a Big Green Egg. I am so happy with my purchase. Thanks for putting out a good product Traeger.
    more
  • Nov 26, 2020

    By Erica Martinez
    I just purchased my 1st Treager over the summer & I'm very inexperienced when it comes to smoking. So far what I have tried has come out great (of course with the help of this app). I do wish there were more pictures or even a video with the recipes, other than that I'm happy. I will be trying out my 1st smoked turkey this year. Wish me luck!!
    more
  • Me Apr 24, 2020

    By Mr. Mirl
    I also had a problem with my Traeger when it updated while I was cooking I called and the person that I talked to that I had a program he knew nothing about. I thought he did not know what he was doing after he made attempts to correct the problem he advise me I don’t know what I was doing so I sent him a screenshot and he referred me to management after waiting 3 or 4 days I called and a lady answered the phone I explained my problem and she looked at The program and told me I’m going to fix your bbq so you can get back to enjoying your self. I felt she would take care of this problem and she did and I’m extremely happy she did and outstanding job please thank her for me again and every day for a month because she definitely is the best one I ever talk to. Again thank you so much. Mirl
    more
  • Nov 25, 2020

    By Nate M
    No issues here. Can connect across wifi bands just fine. Router is across the house with 4 rooms in between and while it says signal is low it connects without issues. I would like to have the option to show a persistent notification of the grills temp when a cook is running.
    more
  • Sep 26, 2020

    By Brent Sessions
    I see a lot of people have wifi and/or connectivity issues with Traeger. I have not experienced these issues. If I had a nitpick it would be that if my phone is on battery, I get delayed alerts or missed alerts for timer and temp alerts. I have told my phone (Samsung S9 SM-G955U, Android version 9) to not put the app to sleep when on battery, but that didn't affect the behavior. I've gone through 2 firmware updates on my grill and never had an issue.
    more
  • WiFi frustration Jul 18, 2020

    By arizona grillin
    I’ve had my grill since Father’s Day and have not been able to connect to WiFi until today. I called customer service and they said that it was my internet and that it must have been sending out a signal other than 2.4ghz. I bought an extender thinking that would help and it did not. I even connected my laptop to the router to see that I was indeed using 2.4ghz. Today I finally tried to use an old iPhone6 that my son currently uses to play games. It is linked to my new phone(iPhone 11) through the cloud. Using my iPhone 6 I was finally able to connect the grill to my WiFi. I’m not sure why it works with 6 and not the 11. The app itself is great for recipes and other ideas. Just need to work on the WiFi issues. Thanks.
    more
  • Worth the purchase May 24, 2020

    By Rickardo R.
    I had a green egg and then after 2 years, my wife convinced me to buy a Traeger. Initially, I thought “pellet” grilling was for sissies and the taste of the smoke would be of lower quality. BUT I WAS WRONG! The only thing that I do not like about my Traeger is the hinge on the door. I purchased a thermal covering for the winter so I can get to my higher temperatures due to the cold but it adds more weight to the door. By design, the door hinge is not strong enough to hold the door open over time. My Traeger is only two years old and the hinge has already broken on my door. It is under warranty and I need to replace it because it. And yes, I sold my Green Egg less mess, less fuss, and less temperature fluctuations! I rate the Traeger 4 Stars. Once the hinge design is corrected, I would give it 5 stars!
    more
  • New user remarks Aug 19, 2020

    By Brian_indy
    I’ve been using this app for 3 weeks including 2 cooks. I like the remote capability. The fact that I can work (virtually due to covid) and have some amazing food cooking at the same time is pretty awesome. That said, I think the app has a ton of room for improvement. The biggest in my opinion is that it has no memory, I can’t graph my cooks to see how quickly things are cooking and how steady the inside temp is. A close second is that I can’t have more than one food probe so I can’t really monitor more than one rack of ribs or whatever. This is a pretty big miss in my opinion. I realize that this would be a hardware enhancement but I honestly think traeger could release a WiFi capable probe system that could be paired with the app as well.
    more
  • Nov 26, 2020

    By xspyboyx
    Not sure why so lowely rated. Works great with the wire free (Wi-Fi) traeger. We use it easily 1-2 a week's without issue. Giving 3 stars as it can be unstable at times but overall I'd say it's a great app that does its job.
    more
  • Nov 22, 2020

    By buggs00
    Love the ability to control and view the temps. Also to view recipes and to learn new ones is awesome! The fact that I cannot make a custom recipe with this app something that should be default included is a huge bummer.
    more
  • Oct 28, 2020

    By Zac Wells
    The probe alarm only works if the app is active on the screen. This defeats the purpose of an alarm if I have to keep the app open and prevent the screen from going to sleep. The timer also doesn't work unless the app is active on the screen. I get multiple shutdown alarms, even after I've turned off the power and covered up the grill. *10/28/20 - alarm features seem to be working better
    more
  • Needs Work Feb 2, 2020

    By 4LoJeepTexasUSA
    I have two Traeger machines and enjoy them very much, aside from some recurring frustrations with how they perform. ! I’m a creative back yard cook and like to draw inspiration from the recipes on Traeger’s App but it is definitely frustrating to do a search. If the search criteria I input isn’t very specific, I get anything but what I’m looking for. I also don’t like how you can’t go back to the exact spot you came from when using the App for my iMac, I get stuck having to scroll from the beginning and just don’t understand why the developers would set it up this way. This is not a new problem, so I really wonder if anyone at Traeger is really paying attention?! Despite my frustrations, I do continue to use the app and my machines. I guess I’ve come to understand the limitations of the Apps and go in knowing I may not always find what I’m looking for. I’m currently looking at a different version of these machines but I’d probably still always refer back to Traeger because most all of the recipes they offer us users are pretty darn awesome!
    more
  • Useful for controlling my Traeger but could be improved Sep 15, 2019

    By JuanRangelTx
    During my first overnight cook I somehow managed to hit the “keep warm” setting while keeping an eye on temps and never noticed it, this almost cost me my game day meal for the family. I thought the smoker was smoking but for at least 5 hours the grill was just keeping the meat warm. I think the keep it warm setting should be moved to the temperature scroll or at the very least require confirmation before setting the grill to warm. One other thing that I find disappointing is not having the ability to track the temperature through the cook. I use a cheap Bluetooth monitor and the app allows me to see the temperature and gives me a graph for the past several hours allowing me to know what the temps have been using a simple line graph. I thought for sure this app would do that, but unfortunately I will need to use another app + thermometer to track temps throughout the cook. So far these are the two features I feel that the app is missing.
    more
  • Calamitous WIFIRE setup process Mar 9, 2020

    By Milanracer190
    I work in software for an IoT company. It’s immediately clear to me that this company, despite making an outstanding grill, made some poor engineering decisions with their WIFIRE module and system. Building firmware, mobile, and backend services is hard, so I feel for ‘em, but man, this was a frustrating user experience. It took at least fifteen tries to get the grill set up over Wi-Fi, the last attempt only successful using a different phone running a different OS... The app frequently claimed the grill could not be found, despite the grill initiating its configuration and setup process. Mind you, the grill and phone were on the same networks the whole time. The grill then repeatedly failed to complete the “Downloading Files” step and remained in what appeared to be a zombie state such that the app couldn’t find the grill. Fortunately, it got far enough in the last attempt to allow my other phone to complete the setup, at which point the grill appeared in this app. To the program manager, or beancounter that reads this... hire a software architect or a few more devs to build you more robust firmware, cloud services, and mobile apps. They aren’t cheap, but support incidents aren’t either!
    more
  • Nov 15, 2020

    By Kevin Bowes
    Doesn't work like other IoT applications. If I am not on the correct Wi-Fi frequency when I turn the grill on I cannot connect to the grill and monitor the temperature and pellet level. The grill is also constantly losing connection to the Wi-Fi that is 20 feet from the grill.
    more
  • Nov 24, 2020

    By Eric Lopez
    Constantly lose my saved recipes. I have to wait, log out and back in and hope they come back. They do, then they're gone again.
    more
  • Good performance, poor security and privacy Aug 22, 2020

    By Heinzelman
    Let the buyer beware that you will have to set up a very simple six character password for your grill which exposes your network to every Tom, Dick, and Harry that wants to hack you. My advice would be to set up a separate network on your router exclusive to the grill. The app works very well with the grill and it’s temperatures and the temperature probe. One of the worst things about this app is that it demands you to acknowledge whether you want alerts and notifications every time you use the freaking app, when I say no I mean no and if I want to reconsider it I will do it on my own. This feature alone drives me insane. The terms and conditions for this app or like many other apps and that they collect so much data about you that you know they’re selling it. I don’t understand why I need a login to use my grill. Yeah, yeah, security etc. whatever, let me hook up to my grill the way I want to instead of trying to shove worthless recipes and marketing down my throat every time I use the app.
    more
  • Nov 24, 2020

    By J. Riffe
    Great when it works, but it won't always connect to my grill... sometimes I have to Uninstaller the app and reinstall it.
    more
  • Nov 14, 2020

    By Vincent Williams
    Horrible app. It's almost painful to search recipes. Once you figure out how to search, you get different results from the same search. Inconsistent. The old version 2018 was really good. Traeger destroyed the app. Add: some recipes don't even display the ingredients based on the phone you use. I have the Pixel 4xl
    more
  • Terrible wifire performance, worthless tech support, horrible customer service May 22, 2020

    By Parkcitybrad
    The short version is this: this has truly been one of the worst customer experiences of my life. I was very excited to get my new Traeger 575. I specifically chose this model because of the wifire functionality. Unfortunately it has been INCREDIBLY disappointing. I been working for WEEKS to get it to connect to the app. I went through all of their online troubleshooting guides, factory resets, etc. Nothing. I called customer service only to wait on hold for over 2 hrs. The rep was very friendly and walked me through his troubleshooting process. Nothing. He told me he was going to escalate this to their IT team and I should expect a call in 3-5 business days. It’s been over 2 weeks. Nothing. I called back in and waited another 2 hrs, spoke to another friendly rep, repeated the same steps. Nothing. I called Ace hardware to initiate a return. Because I ordered it online from Ace it actually drop ships from Traeger. The Ace guy called the regional manager for Traeger and explained my situation. The Traeger guy told me that I can’t return it just because I don’t like it, and suggested I call tech support again. Don’t like it?! It doesn’t work!! This has truly been one of the most disappointing customer service experiences of my life. I’ve listed it for sale on Craigslist and will replace it with a Rec Tec.
    more
  • Do not buy a Traeger! Aug 16, 2020

    By BKangas
    I hope this review saves someone time and money. Buy a Green Mountain Grill, you get more for your money and the WiFi actually works! I have a Pro 575 with “WiFire”. The grill by itself work fine, but the additional $$$ for the WiFire (which never works) is a complete waste. I believed Traeger’s advertising about the WiFire capabilities and was I miss led. The WiFire has been nothing but disappointments since the day I assembled the grill. Traeger customer care has not been helpful. I have over 30 emails back and forth trying to figure out the issues, they say “oh, you just need to update your app/grill”, “your signal strength is to low”, or “can you move the grill closer to your router?” The app/grill is up to date and the grill is less that 10’ from my router and is separated by a window! The customer care rep that I last spoke to on the phone didn’t even know what their app or grill menu looked like or the options for either of them!! How can you help someone with a product you don’t know anything about? If you want to pay to much for a pellet grill buy a Traeger, if you want to pay even more for a WiFi pellet grill (that doesn’t work) buy a Traeger. But if you want to save money, get more, and have a WiFi grill that works, don’t buy a Traeger.
    more
  • Does not work as advertised Jul 22, 2020

    By Mad in tn
    Terrible product and support. They don’t stand behind the product. I bought the grill specifically for the WiFi feature and the grill does not work as advertised. The WiFi does not work. They treat me as though I am the problem and they don’t seem to stand behind the product or warranty. I called tech support several times. I was cut off several times. They had me do the same trouble shooting steps over and over and over with the same results of the WiFi not working. I can delete the app and reload it just so many times before it becomes a statement of insanity. I did everything they told me yet it won’t work and they refuse to replace the interface. Then I was told that it will be an undefined period of time before any updates are available since the software version I have is old. This tells me that the WiFi never worked since the old software is the problem??? I could have saved the extra money I spent with a smoker that’s manual since that’s how I’m having to use this smoker. I’m fact I was told to just use it manually by tech support. It was a constant effort of deflection by tech support as though it wasn’t the grills failure. I hope I can get my money back from the store.
    more
  • Nov 21, 2020

    By Bryan Waldrop
    Such a bad experience trying to connect. I work in IT and regularly troubleshoot bad connectivity and bad apps. The initial firmware should have prompted a recall rather than waiting to talk a supervisor into sending out an updated controller.
    more

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