Compare
Experience community your way
see more about TownSq
About TownSq
Google Play
TownSq combines the social and administrative aspects of living in an HOA. With TownSq you can meet your neighbors, manage your account, and access the resources you need for better community living, all through one user-friendly app – any time on any device.
Download the TownSq app today!
Download the TownSq app today!
App Store
TownSq is the leading, global solution for better community living. Designed as the single source of truth for managing communities, TownSq delivers the most complete, mobile community experience by helping you connect, collaborate and stay informed on everything happening in your community – from daily management and ongoing maintenance to community programs and events. Our communities use TownSq to empower community management teams, board members and residents to experience community their way.
-
Oct 21, 2020 Solid App. Very good interface for getting community news and making maintenance requests.more -
Helpful
Jan 18, 2020 Overall I think this is a helpful app for the community specific issues and enjoy using it. There are a few glitches though. Sometimes I get the notification on my phone that something specific has been added and I click on the notification and it doesn’t take me to that specific notification it takes me to the general homepage and I can’t seem to find that one easily.more -
Oct 18, 2020 The response to problems and getting questions answered using this app jas been great!more -
So far, so good!
May 10, 2018 The functionality is there and my info was all preloaded by my HOA. My only confusion was using the app for linking my account during new user registration. The TownSq website makes it clear that you should be able to do that, but when I opened the app for the first time, the only option is to login as an existing customer. I ended up using the TownSq website to enter my account ID and create an account.more
-
Unintuitive Interface
Sep 9, 2019 Awful interface. I tried to open up a request for a pool key. (We closed a month ago and still haven’t been contacted about obtaining a key.) My request disappeared, and then I got an email asking me when I closed on the house. I tried to find the message in the app and everything just says “Oops! There’s nothing to see here!” with some stupid smiling robot. Over and over. Which I found very annoying... seeing that message and robot face over and over and over. Where did my request go? Where is the message that I was emailed about? How can I respond? And why doesn’t the HOA know when I closed if they have been paid by the title company already. Clearly, I was invited to download the app by the HOA, so they know I closed already.more -
Aug 4, 2020 No change. App still carries a - $1 balance for my account (4 months and counting) even with zero balance with the mgmt co. Provided a screen capture to CS as requested but nothing. Useful navigation customization were removed a few versions ago. May consider adding another star when the dark theme is released this fall. Current rating for continued neg balance and menu feature removal. Side note: $2.50 charge to use this system to pay HOA assessments by electronic check with incorrect info. 👎more -
Needs work
Nov 27, 2019 Very hard to send requests. Can’t upload notes from iPhone, so must write it all in the description section (which is not paragraph form, rather single line so you can’t see what you’ve already wrote). And if you take photos of your notes, It forces you to select only part of a photo. So I had to upload two photos of what should have been one photo to get the whole note in. Also, perhaps have an option so that requests can go to just the board or association? I did not like seeing that my request sent out an email to everyone including me, after the fact.more -
Oct 13, 2020 Needs a better admin syst related to a person's name. Because it populates the person's middle name and not their last name to the community. I did not want people knowing my middle name and you can't change it!more -
This is no more helpful than email
May 21, 2020 This application is a glorified container for email notifications and tracking payments. I asked my management basic questions, that I’m sure have been asked many times before, and I got the answer to “look it up in my governance documents”. Isn’t the point of an application to automate that? There should be standard customer service FAQ responses, so that I can have a pleasant experience and not try to read scanned PDFs of my HOA documents.more
No reviews available
-
Oct 21, 2020 Solid App. Very good interface for getting community news and making maintenance requests.more -
Oct 18, 2020 The response to problems and getting questions answered using this app jas been great!more -
So easy!
Aug 26, 2019 I can review governing document... I can easily find out when the next board meeting is because it's posted on the calendar... I can follow along with the board (during board meeting) because the agenda is posted on the app!more -
All you need to know in one place
Sep 5, 2018 It’s awesome being able to see all my account info, community announcements, and documents in one place. I feel like I have more visibility and connection to the community.more -
Shawn Long
Jan 6, 2019 Most amazing app I’ve ever seen for HOA’s. This is mind blowing!!! Given I’m only 50 years old, my HOA website comparison group is small...microscopic...ok, zero...this is at the top!!more
-
Helpful
Jan 18, 2020 Overall I think this is a helpful app for the community specific issues and enjoy using it. There are a few glitches though. Sometimes I get the notification on my phone that something specific has been added and I click on the notification and it doesn’t take me to that specific notification it takes me to the general homepage and I can’t seem to find that one easily.more -
So far, so good!
May 10, 2018 The functionality is there and my info was all preloaded by my HOA. My only confusion was using the app for linking my account during new user registration. The TownSq website makes it clear that you should be able to do that, but when I opened the app for the first time, the only option is to login as an existing customer. I ended up using the TownSq website to enter my account ID and create an account.more -
Multiple owners not shown
Jun 3, 2018 Whenever I look at my account for the condo only one name shows as the owner. There are in fact in my own community substantial number of units with co-owners. I would also like to see a section where residents enter recommendations or other comments about service providers.more -
Good app but hard to read
Sep 22, 2020 This app is a great way to receive info from our hoa, but the text is hard to read when it’s bright out. Unless you are indoors or not in direct sunlight it’s a chore. A dark mode or a way to darken the font would be most helpful.more -
Jun 28, 2020 The update to WAY better. Thank you for finally fixing the privacy settings issue.more
-
Aug 4, 2020 No change. App still carries a - $1 balance for my account (4 months and counting) even with zero balance with the mgmt co. Provided a screen capture to CS as requested but nothing. Useful navigation customization were removed a few versions ago. May consider adding another star when the dark theme is released this fall. Current rating for continued neg balance and menu feature removal. Side note: $2.50 charge to use this system to pay HOA assessments by electronic check with incorrect info. 👎more -
Needs work
Nov 27, 2019 Very hard to send requests. Can’t upload notes from iPhone, so must write it all in the description section (which is not paragraph form, rather single line so you can’t see what you’ve already wrote). And if you take photos of your notes, It forces you to select only part of a photo. So I had to upload two photos of what should have been one photo to get the whole note in. Also, perhaps have an option so that requests can go to just the board or association? I did not like seeing that my request sent out an email to everyone including me, after the fact.more -
Oct 13, 2020 Needs a better admin syst related to a person's name. Because it populates the person's middle name and not their last name to the community. I did not want people knowing my middle name and you can't change it!more -
This is no more helpful than email
May 21, 2020 This application is a glorified container for email notifications and tracking payments. I asked my management basic questions, that I’m sure have been asked many times before, and I got the answer to “look it up in my governance documents”. Isn’t the point of an application to automate that? There should be standard customer service FAQ responses, so that I can have a pleasant experience and not try to read scanned PDFs of my HOA documents.more -
Aug 8, 2020 I cannot find any way to post a comment or communicate with my neighbors on this app. Are the forums no longer available?? The "what do you want to do" search box seems worthless.more
-
Unintuitive Interface
Sep 9, 2019 Awful interface. I tried to open up a request for a pool key. (We closed a month ago and still haven’t been contacted about obtaining a key.) My request disappeared, and then I got an email asking me when I closed on the house. I tried to find the message in the app and everything just says “Oops! There’s nothing to see here!” with some stupid smiling robot. Over and over. Which I found very annoying... seeing that message and robot face over and over and over. Where did my request go? Where is the message that I was emailed about? How can I respond? And why doesn’t the HOA know when I closed if they have been paid by the title company already. Clearly, I was invited to download the app by the HOA, so they know I closed already.more -
Aug 19, 2020 Having an issue trying to set up an account. You have pictures of people over the writing of what to do. Not a very friendly user site to set up.more -
NOT AN APPROPRIATE APP FOR CONDO OWNERS!!
Jun 23, 2020 Any Management Company promoting this app to the owners is demonstrating their contempt for the people who are paying for their “management services”! Even the description of the app refers to residents rather than owners. This app is not a substitute for direct answers to owners emails and phone calls. The only purpose it could serve would be to track and pay monthly condo fees. However there is a “convenience fee” added in order to pay through the app!!!! WHO DOES THAT???!!!!!!! What an insult! Most people pay their bills through their bank’s Bill Pay platforms for which there is no charge. The only benefit of this app is for LAZY and INCOMPETENT Management Companies. By promoting it they are highlighting their predisposition and intention to take shortcuts and provide poor customer service. The app provides little benefit to condo owners.more -
Protect yourself.
Sep 24, 2019 If your neighborhood association wants you to sign up for an account, stay far far away. Ever since signing up, we’ve been bombarded with emails, even after turning off the email notifications. There is a flat fee and another “convenience fee” to pay through this app. Worst of all, they store your payment information on their servers with absolutely no way of removing it. Our HOA tells us to contact TownSq. TownSq tells us to contact our HOA. Protect yourself and do not sign up for an account with TownSq.more -
Aug 27, 2020 Glitchy and can't download documents, takes a long time to reflect payments, awful interface.more
What’s Groovy
This has been great! I can lap swim, been here 10 years and this is a first. After restrictions lift, several “lanes” should remain available for lap swimming reservations. Also, there should be more 1 hour blocks of time during the day to maximize utilization rates. Often the 2 hour blocks are only partially used, and some time there are no shows.
more
less
What’s Subpar
Worst app I have ever tried. I uninstalled it. Constant login errors, unfriendly, unable to send messages. Basically it just does not work. Why any responsible management company would use this app is beyond me. Tried again same bad results. It is a terrible app.
more
less
Filter Reviews
-
Solid App. Very good interface for getting community news and making maintenance requests.
-
Helpful
Overall I think this is a helpful app for the community specific issues and enjoy using it. There are a few glitches though. Sometimes I get the notification on my phone that something specific has been added and I click on the notification and it doesn’t take me to that specific notification it takes me to the general homepage and I can’t seem to find that one easily. -
The response to problems and getting questions answered using this app jas been great!
-
So far, so good!
The functionality is there and my info was all preloaded by my HOA. My only confusion was using the app for linking my account during new user registration. The TownSq website makes it clear that you should be able to do that, but when I opened the app for the first time, the only option is to login as an existing customer. I ended up using the TownSq website to enter my account ID and create an account. -
A few bugs.... Would be nice to remove or update a post.
-
So easy!
I can review governing document... I can easily find out when the next board meeting is because it's posted on the calendar... I can follow along with the board (during board meeting) because the agenda is posted on the app! -
Needs some work. Smarter notifications, ability to copy and paste text, click hyperlinks and such.
-
Can not download or look at pdf files, in TS. Using an Android phone. Ideas ?
-
Very first login. No landscape mode for my tablet. Not everyone uses phones you know.
-
All you need to know in one place
It’s awesome being able to see all my account info, community announcements, and documents in one place. I feel like I have more visibility and connection to the community.
-
TownSq
Enjoy for the most part.
-
Solid App. Very good interface for getting community news and making maintenance requests.
-
The response to problems and getting questions answered using this app jas been great!
-
So easy!
I can review governing document... I can easily find out when the next board meeting is because it's posted on the calendar... I can follow along with the board (during board meeting) because the agenda is posted on the app! -
All you need to know in one place
It’s awesome being able to see all my account info, community announcements, and documents in one place. I feel like I have more visibility and connection to the community. -
Shawn Long
Most amazing app I’ve ever seen for HOA’s. This is mind blowing!!! Given I’m only 50 years old, my HOA website comparison group is small...microscopic...ok, zero...this is at the top!! -
Very well designed application.
-
Helpful
Overall I think this is a helpful app for the community specific issues and enjoy using it. There are a few glitches though. Sometimes I get the notification on my phone that something specific has been added and I click on the notification and it doesn’t take me to that specific notification it takes me to the general homepage and I can’t seem to find that one easily. -
So far, so good!
The functionality is there and my info was all preloaded by my HOA. My only confusion was using the app for linking my account during new user registration. The TownSq website makes it clear that you should be able to do that, but when I opened the app for the first time, the only option is to login as an existing customer. I ended up using the TownSq website to enter my account ID and create an account. -
Multiple owners not shown
Whenever I look at my account for the condo only one name shows as the owner. There are in fact in my own community substantial number of units with co-owners. I would also like to see a section where residents enter recommendations or other comments about service providers. -
Good app but hard to read
This app is a great way to receive info from our hoa, but the text is hard to read when it’s bright out. Unless you are indoors or not in direct sunlight it’s a chore. A dark mode or a way to darken the font would be most helpful. -
The update to WAY better. Thank you for finally fixing the privacy settings issue.
-
A few bugs.... Would be nice to remove or update a post.
-
Needs some work. Smarter notifications, ability to copy and paste text, click hyperlinks and such.
-
Can not download or look at pdf files, in TS. Using an Android phone. Ideas ?
-
Very first login. No landscape mode for my tablet. Not everyone uses phones you know.
Filter Reviews
-
Unintuitive Interface
Awful interface. I tried to open up a request for a pool key. (We closed a month ago and still haven’t been contacted about obtaining a key.) My request disappeared, and then I got an email asking me when I closed on the house. I tried to find the message in the app and everything just says “Oops! There’s nothing to see here!” with some stupid smiling robot. Over and over. Which I found very annoying... seeing that message and robot face over and over and over. Where did my request go? Where is the message that I was emailed about? How can I respond? And why doesn’t the HOA know when I closed if they have been paid by the title company already. Clearly, I was invited to download the app by the HOA, so they know I closed already. -
No change. App still carries a - $1 balance for my account (4 months and counting) even with zero balance with the mgmt co. Provided a screen capture to CS as requested but nothing. Useful navigation customization were removed a few versions ago. May consider adding another star when the dark theme is released this fall. Current rating for continued neg balance and menu feature removal. Side note: $2.50 charge to use this system to pay HOA assessments by electronic check with incorrect info. 👎
-
Needs work
Very hard to send requests. Can’t upload notes from iPhone, so must write it all in the description section (which is not paragraph form, rather single line so you can’t see what you’ve already wrote). And if you take photos of your notes, It forces you to select only part of a photo. So I had to upload two photos of what should have been one photo to get the whole note in. Also, perhaps have an option so that requests can go to just the board or association? I did not like seeing that my request sent out an email to everyone including me, after the fact. -
Needs a better admin syst related to a person's name. Because it populates the person's middle name and not their last name to the community. I did not want people knowing my middle name and you can't change it!
-
This is no more helpful than email
This application is a glorified container for email notifications and tracking payments. I asked my management basic questions, that I’m sure have been asked many times before, and I got the answer to “look it up in my governance documents”. Isn’t the point of an application to automate that? There should be standard customer service FAQ responses, so that I can have a pleasant experience and not try to read scanned PDFs of my HOA documents. -
Having an issue trying to set up an account. You have pictures of people over the writing of what to do. Not a very friendly user site to set up.
-
NOT AN APPROPRIATE APP FOR CONDO OWNERS!!
Any Management Company promoting this app to the owners is demonstrating their contempt for the people who are paying for their “management services”! Even the description of the app refers to residents rather than owners. This app is not a substitute for direct answers to owners emails and phone calls. The only purpose it could serve would be to track and pay monthly condo fees. However there is a “convenience fee” added in order to pay through the app!!!! WHO DOES THAT???!!!!!!! What an insult! Most people pay their bills through their bank’s Bill Pay platforms for which there is no charge. The only benefit of this app is for LAZY and INCOMPETENT Management Companies. By promoting it they are highlighting their predisposition and intention to take shortcuts and provide poor customer service. The app provides little benefit to condo owners. -
Protect yourself.
If your neighborhood association wants you to sign up for an account, stay far far away. Ever since signing up, we’ve been bombarded with emails, even after turning off the email notifications. There is a flat fee and another “convenience fee” to pay through this app. Worst of all, they store your payment information on their servers with absolutely no way of removing it. Our HOA tells us to contact TownSq. TownSq tells us to contact our HOA. Protect yourself and do not sign up for an account with TownSq. -
Glitchy and can't download documents, takes a long time to reflect payments, awful interface.
-
Painfully Slow
For some reason this app is painfully slow even on a fast broadband connection. Community messages take several minutes to load. I get emails that there is a new community message and I go to the app to read. The message, if it even loads at all, takes several minutes to load. More often than not the app times out and won’t load info from my HOA. This has rendered the app pretty much useless. I find the website just as useless.
No reviews available
-
No change. App still carries a - $1 balance for my account (4 months and counting) even with zero balance with the mgmt co. Provided a screen capture to CS as requested but nothing. Useful navigation customization were removed a few versions ago. May consider adding another star when the dark theme is released this fall. Current rating for continued neg balance and menu feature removal. Side note: $2.50 charge to use this system to pay HOA assessments by electronic check with incorrect info. 👎
-
Needs work
Very hard to send requests. Can’t upload notes from iPhone, so must write it all in the description section (which is not paragraph form, rather single line so you can’t see what you’ve already wrote). And if you take photos of your notes, It forces you to select only part of a photo. So I had to upload two photos of what should have been one photo to get the whole note in. Also, perhaps have an option so that requests can go to just the board or association? I did not like seeing that my request sent out an email to everyone including me, after the fact. -
Needs a better admin syst related to a person's name. Because it populates the person's middle name and not their last name to the community. I did not want people knowing my middle name and you can't change it!
-
This is no more helpful than email
This application is a glorified container for email notifications and tracking payments. I asked my management basic questions, that I’m sure have been asked many times before, and I got the answer to “look it up in my governance documents”. Isn’t the point of an application to automate that? There should be standard customer service FAQ responses, so that I can have a pleasant experience and not try to read scanned PDFs of my HOA documents. -
I cannot find any way to post a comment or communicate with my neighbors on this app. Are the forums no longer available?? The "what do you want to do" search box seems worthless.
-
Unintuitive Interface
Awful interface. I tried to open up a request for a pool key. (We closed a month ago and still haven’t been contacted about obtaining a key.) My request disappeared, and then I got an email asking me when I closed on the house. I tried to find the message in the app and everything just says “Oops! There’s nothing to see here!” with some stupid smiling robot. Over and over. Which I found very annoying... seeing that message and robot face over and over and over. Where did my request go? Where is the message that I was emailed about? How can I respond? And why doesn’t the HOA know when I closed if they have been paid by the title company already. Clearly, I was invited to download the app by the HOA, so they know I closed already. -
Having an issue trying to set up an account. You have pictures of people over the writing of what to do. Not a very friendly user site to set up.
-
NOT AN APPROPRIATE APP FOR CONDO OWNERS!!
Any Management Company promoting this app to the owners is demonstrating their contempt for the people who are paying for their “management services”! Even the description of the app refers to residents rather than owners. This app is not a substitute for direct answers to owners emails and phone calls. The only purpose it could serve would be to track and pay monthly condo fees. However there is a “convenience fee” added in order to pay through the app!!!! WHO DOES THAT???!!!!!!! What an insult! Most people pay their bills through their bank’s Bill Pay platforms for which there is no charge. The only benefit of this app is for LAZY and INCOMPETENT Management Companies. By promoting it they are highlighting their predisposition and intention to take shortcuts and provide poor customer service. The app provides little benefit to condo owners. -
Protect yourself.
If your neighborhood association wants you to sign up for an account, stay far far away. Ever since signing up, we’ve been bombarded with emails, even after turning off the email notifications. There is a flat fee and another “convenience fee” to pay through this app. Worst of all, they store your payment information on their servers with absolutely no way of removing it. Our HOA tells us to contact TownSq. TownSq tells us to contact our HOA. Protect yourself and do not sign up for an account with TownSq. -
Glitchy and can't download documents, takes a long time to reflect payments, awful interface.
-
Painfully Slow
For some reason this app is painfully slow even on a fast broadband connection. Community messages take several minutes to load. I get emails that there is a new community message and I go to the app to read. The message, if it even loads at all, takes several minutes to load. More often than not the app times out and won’t load info from my HOA. This has rendered the app pretty much useless. I find the website just as useless. -
AVOID!!!!!!
This is s way for a management company to make home owners do their work for them. I’m not sure how many HOA management companies use this app. Ours uses it as an excuse to never send real mail, and rarely send email. We are also charged hundreds of dollars a month for maintenance and to upload documents. But then they neglect to upload critical documents until pressured or threatened to do so. It’s a racket! A money making scheme. I’m guessing all the good reviews are friends of management co. employees or they were paid. -
I did no call still no response. Worst update ever please revert back to old version. I really think they should ask user for suggestions.
-
Not a good app
Was just informed by HOA to use the app for payments. It doesn’t indicate whether there’s a charge to use credit cards to pay. Sure enough I had to go through pretty much all steps only to find out the fee for using credit cards to pay is almost $10. Later tried using bank account to pay and still there’s a fee for doing it. I don’t think I want to pay a fee every month for paying my HOA dues on time. Makes no sense whatsoever. -
If you want to be unable to pay your HOA dues, this is the app to use, HOA management.
There are no editor reviews currently available. Please check again soon.
More by TownSq
Select an app to compare and find out which fits your needs-
TownSq Business
< 100 DownloadsThe all-in-one portfolio management app for the modern community manager.CostFreeFreeIn-App PurchasesNoNoWhat Users SaidNo Data Available -
![General Meeting by TownSq]()
General Meeting by TownSq
< 100 DownloadsCostFreeFreeIn-App PurchasesNoNoWhat Users SaidNo Data Available -
Add Your Own App
- DownloadsClick the icon above to search for an app of your choice to compareCostAdd To See CostAdd To See CostIn-App PurchasesAdd to See In-App PurchasesAdd to See In-App PurchasesWhat Users SaidAdd to See What Users Said
Release Notes
7.4.3
Feedback or Complaints? AppGrooves helps you contact the developer directly.
