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Time4Care

Time4Care

PUBLIC PARTNERSHIPS LLC

2.0 Ratings 621+ Reviews

Ratings & Reviews

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  • img Community

    Not responding frequent message May 3, 2021

    By V I N I Portzline
    Cannot submit timesheet for my workers. Does not load and respond and when it does respond it takes forever!
  • img Community

    Continuously tells me they are experiencing problems. Jan 17, 2021

    By Shaun Young
    Absolutely horrible App. It is continuously telling me they are experiencing technical difficulties and try again later. Or it tells you to clock your hours in P1 then tells you that by doing that you are non-compliant and may receive a call from dshs. I've kept all the screen shots. I have attempted to contact time 4 care 5 times with no responses. I have called provider 1 with no responses or call backs. And Monday will be contacting the union. We should be paid for hours worked correctly.
  • In doubt. Jun 24, 2021

    By TJMKZ
    I seen sometimes when logging in & out sometimes the dates & times would be changed. Like I would out my hours that I worked. & go in the next day & it would be sometime thing totally different. & when I ask questions nobody’s knows what happen. That’s weird. And days that the patients didn’t have enough hours & your entitle to the hours they choose not to pay you. They act as of it was coming out of there pocket. Etc. I could go on.
  • Awful! Jun 18, 2021

    By riverbend_93
    I had no issues with this app when I was allowed to manually enter my time. Since the update, I’ve had nothing but trouble. I’ve uninstalled and reinstalled it, I’ve made sure everything is updated on the app, on my phone, WiFi, you name it. It constantly freezes and won’t let me clock in or out, I have to restart the app multiple times before it will work right. As of right now it shows today’s hours and that is it. It’s not showing any of my previous time from the rest of this week or even weeks before that I’ve already been paid for. It constantly glitches and freezes and loses hours. And good luck speaking to customer service. I can think of at least 10 times I’ve called them and only one time have I ever spoke to an actual person. Why bother calling to report app failures when you never get to talk to a person to tell them the problem? This app is junk and if you’re going to require that I use it, you need to fix it! Also it won’t let me choose zero stars or you wouldn’t even get one star from me.
  • Aweful Aug 6, 2020

    By apinayn202
    When your workers are expected to clock in with and app and the app won’t accept it or says it is off line and the list goes on. There is a problem. Now I hear the care providers are at risk of losing jobs for improper clock in and out and many times it is the app. I also have a problem with setting 10 feet from my modem and the app runs and runs and sometimes I have to log out and back in and I have even had to uninstall and reinstall the appJust not a good app and when there are updates it really is issues
  • What a mess Sep 26, 2019

    By Sarah0617
    This app is horrible. It never works. It constantly says We didn’t log out and states it had to stop itself at midnight. We constantly have to edit the times. I even take screen shots when logging out for proof. Two of us live with the patient. Do you know how inconvenient it is to remember to log in twice a day. You have to stop what your doing at an exact minute to log in and out. She is cared for 24/7 so stopping what you doing, if u even remember, is ridiculous. Might not sound inconvenient but setting alarms all day long just to stop what you are doing is very inconvenient, then take more time to edit it. I called ppl to see if we were gonna get in trouble for constantly having to edit the times. They said no. Ok then why can’t we just put our hours in the way we always have?
  • No option for entering couples Dec 27, 2020

    By Liliya30
    There is no option to enter that I’m caring for older couple and am in their house caring for both of them but have to try to split the time between them on app instead of just selecting both people who I’m caring for. It makes it even worse if I have to think ten times in advance if one person has an appointment but the other doesn’t and even though I drive them both I have to log out to log into another person to show that I’m driving them to appointment. Totally rediculous. Has not been thoroughly tested or thought about. Waste of time since I’m not very tech savvy. In addition if I’m to be using my personal phone I should not be tracked where my location is for these things I now want to buy a separate phone so I can just keep it separate for work.
  • Horrible Mar 2, 2021

    By marysaid
    This is the worst app ever. It doesn’t let u clock out, keeps u going for 24 hours, doesn’t let u sign in easily, takes entirely too long to clock in and out, always saying system busy, and says it saved your hours and they will be added when system is available yet they disappear This last pay period it lost all my hours except 1 day for first week. I am having to log in corrected hours manually on computer. For an app that we are required to use to “help us and our client” this is aggravation for both of us. It’s stress I don’t need. All I want to do is work for my client and be paid. She is not app or computer savvy and it’s very frustrating for her. Please fix this or let’s go back to the old way. It is wrong to require us to use this app that is so poor.
  • Horrible App Aug 19, 2019

    By HotTottie777
    Ppl is a joke to begin with. I have had issues every pay period for the past year and a half with this company and I’ve been here for five years. Now this app is another joke. I get the Need for EVV for employees but the app never works. I’ve had to delete and reinstall a million times I can log in and clock in but it deletes my entries and when I go to save the entry for the day it won’t let me. I have to log back out and in constantly in order to see if it’s keeping track but even then then when I log out it will say I worked for five minutes. They want us to use a broken system and I can only imagine what I’ll have to deal with going forward. It’s hard enough getting paid let alone after we have to use the app that clearly doesn’t work for everyone.
  • Absolutely horrible! Oct 7, 2019

    By Luvmylil1
    This is by far the worst app ever made for attendant care. It rarely lets me clock in or out, it is not accurate with location tracking. Which is concerning to me, why does an app need to track my location!? Definitely does not make me feel safe. Why replace the online timesheet documentation with something as terrible as this! At least online I had zero problems documenting my times and not to mention keeping track of them. It’s kept me clocked in for several 12hour shifts which I did not work and had to go back to edit then EXPLAIN myself? This app was definitely not ready to be launched and it’s truly awful to force attendants to use this when it’s clearly not capable of working the way it’s supposed too.
  • In doubt. Jun 24, 2021

    By TJMKZ
    I seen sometimes when logging in & out sometimes the dates & times would be changed. Like I would out my hours that I worked. & go in the next day & it would be sometime thing totally different. & when I ask questions nobody’s knows what happen. That’s weird. And days that the patients didn’t have enough hours & your entitle to the hours they choose not to pay you. They act as of it was coming out of there pocket. Etc. I could go on.
  • img Community

    Not responding frequent message May 3, 2021

    By V I N I Portzline
    Cannot submit timesheet for my workers. Does not load and respond and when it does respond it takes forever!
  • img Community

    Continuously tells me they are experiencing problems. Jan 17, 2021

    By Shaun Young
    Absolutely horrible App. It is continuously telling me they are experiencing technical difficulties and try again later. Or it tells you to clock your hours in P1 then tells you that by doing that you are non-compliant and may receive a call from dshs. I've kept all the screen shots. I have attempted to contact time 4 care 5 times with no responses. I have called provider 1 with no responses or call backs. And Monday will be contacting the union. We should be paid for hours worked correctly.
  • Awful! Jun 18, 2021

    By riverbend_93
    I had no issues with this app when I was allowed to manually enter my time. Since the update, I’ve had nothing but trouble. I’ve uninstalled and reinstalled it, I’ve made sure everything is updated on the app, on my phone, WiFi, you name it. It constantly freezes and won’t let me clock in or out, I have to restart the app multiple times before it will work right. As of right now it shows today’s hours and that is it. It’s not showing any of my previous time from the rest of this week or even weeks before that I’ve already been paid for. It constantly glitches and freezes and loses hours. And good luck speaking to customer service. I can think of at least 10 times I’ve called them and only one time have I ever spoke to an actual person. Why bother calling to report app failures when you never get to talk to a person to tell them the problem? This app is junk and if you’re going to require that I use it, you need to fix it! Also it won’t let me choose zero stars or you wouldn’t even get one star from me.
  • Aweful Aug 6, 2020

    By apinayn202
    When your workers are expected to clock in with and app and the app won’t accept it or says it is off line and the list goes on. There is a problem. Now I hear the care providers are at risk of losing jobs for improper clock in and out and many times it is the app. I also have a problem with setting 10 feet from my modem and the app runs and runs and sometimes I have to log out and back in and I have even had to uninstall and reinstall the appJust not a good app and when there are updates it really is issues
  • What a mess Sep 26, 2019

    By Sarah0617
    This app is horrible. It never works. It constantly says We didn’t log out and states it had to stop itself at midnight. We constantly have to edit the times. I even take screen shots when logging out for proof. Two of us live with the patient. Do you know how inconvenient it is to remember to log in twice a day. You have to stop what your doing at an exact minute to log in and out. She is cared for 24/7 so stopping what you doing, if u even remember, is ridiculous. Might not sound inconvenient but setting alarms all day long just to stop what you are doing is very inconvenient, then take more time to edit it. I called ppl to see if we were gonna get in trouble for constantly having to edit the times. They said no. Ok then why can’t we just put our hours in the way we always have?
  • No option for entering couples Dec 27, 2020

    By Liliya30
    There is no option to enter that I’m caring for older couple and am in their house caring for both of them but have to try to split the time between them on app instead of just selecting both people who I’m caring for. It makes it even worse if I have to think ten times in advance if one person has an appointment but the other doesn’t and even though I drive them both I have to log out to log into another person to show that I’m driving them to appointment. Totally rediculous. Has not been thoroughly tested or thought about. Waste of time since I’m not very tech savvy. In addition if I’m to be using my personal phone I should not be tracked where my location is for these things I now want to buy a separate phone so I can just keep it separate for work.
  • Horrible Mar 2, 2021

    By marysaid
    This is the worst app ever. It doesn’t let u clock out, keeps u going for 24 hours, doesn’t let u sign in easily, takes entirely too long to clock in and out, always saying system busy, and says it saved your hours and they will be added when system is available yet they disappear This last pay period it lost all my hours except 1 day for first week. I am having to log in corrected hours manually on computer. For an app that we are required to use to “help us and our client” this is aggravation for both of us. It’s stress I don’t need. All I want to do is work for my client and be paid. She is not app or computer savvy and it’s very frustrating for her. Please fix this or let’s go back to the old way. It is wrong to require us to use this app that is so poor.
  • Horrible App Aug 19, 2019

    By HotTottie777
    Ppl is a joke to begin with. I have had issues every pay period for the past year and a half with this company and I’ve been here for five years. Now this app is another joke. I get the Need for EVV for employees but the app never works. I’ve had to delete and reinstall a million times I can log in and clock in but it deletes my entries and when I go to save the entry for the day it won’t let me. I have to log back out and in constantly in order to see if it’s keeping track but even then then when I log out it will say I worked for five minutes. They want us to use a broken system and I can only imagine what I’ll have to deal with going forward. It’s hard enough getting paid let alone after we have to use the app that clearly doesn’t work for everyone.
  • Absolutely horrible! Oct 7, 2019

    By Luvmylil1
    This is by far the worst app ever made for attendant care. It rarely lets me clock in or out, it is not accurate with location tracking. Which is concerning to me, why does an app need to track my location!? Definitely does not make me feel safe. Why replace the online timesheet documentation with something as terrible as this! At least online I had zero problems documenting my times and not to mention keeping track of them. It’s kept me clocked in for several 12hour shifts which I did not work and had to go back to edit then EXPLAIN myself? This app was definitely not ready to be launched and it’s truly awful to force attendants to use this when it’s clearly not capable of working the way it’s supposed too.
  • Unreliable! Mar 20, 2020

    By horrendous!!!!
    I have been using this app for 3 months. It is a disappointment to say the least. I take care of a severely disabled client and have wasted so much of her precious time due to this app. Not a single week goes by that I have trouble logging in, or logging out and the location accuracy is sub par. Also It is impossible to log in without an internet connection which makes my situation worse. Even with a good connection if I log in at 8 or 9am it seems the bandwidth isn’t sufficient and I am “waiting in line to log in” ridiculous. I go to hit the personal care services and hit respite by accident didn’t get paid for the day, unless I call and stay on hold for 3 hours I can’t get help. Please budget in a professional app designer!!!!
  • img Community

    Not responding frequent message May 3, 2021

    By V I N I Portzline
    Cannot submit timesheet for my workers. Does not load and respond and when it does respond it takes forever!
  • img Community

    Continuously tells me they are experiencing problems. Jan 17, 2021

    By Shaun Young
    Absolutely horrible App. It is continuously telling me they are experiencing technical difficulties and try again later. Or it tells you to clock your hours in P1 then tells you that by doing that you are non-compliant and may receive a call from dshs. I've kept all the screen shots. I have attempted to contact time 4 care 5 times with no responses. I have called provider 1 with no responses or call backs. And Monday will be contacting the union. We should be paid for hours worked correctly.

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  • In doubt. Jun 24, 2021

    By TJMKZ
    I seen sometimes when logging in & out sometimes the dates & times would be changed. Like I would out my hours that I worked. & go in the next day & it would be sometime thing totally different. & when I ask questions nobody’s knows what happen. That’s weird. And days that the patients didn’t have enough hours & your entitle to the hours they choose not to pay you. They act as of it was coming out of there pocket. Etc. I could go on.
  • Aweful Aug 6, 2020

    By apinayn202
    When your workers are expected to clock in with and app and the app won’t accept it or says it is off line and the list goes on. There is a problem. Now I hear the care providers are at risk of losing jobs for improper clock in and out and many times it is the app. I also have a problem with setting 10 feet from my modem and the app runs and runs and sometimes I have to log out and back in and I have even had to uninstall and reinstall the appJust not a good app and when there are updates it really is issues
  • Needs Regular Updates Feb 4, 2020

    By inthedoorway
    This app is well overdue for an update. Sometimes the location is way off on this app. I’ve found that it helps to sign in early, before clocking in, but you shouldn’t have to do that to get an accurate location. The signature box is very small on the “Get Approval Now” page. In my case, I work for someone who uses their non dominant hand to sign off on hours and they have some trouble with it. Lately, the “Get Approval Now” page isn’t allowing us to submit the hours with a signature anyway. It takes you to an error page. It was going through after several attempts, but now it doesn’t at all. Overall, it’s running slow.
  • img Community

    Not responding frequent message May 3, 2021

    By V I N I Portzline
    Cannot submit timesheet for my workers. Does not load and respond and when it does respond it takes forever!
  • img Community

    Continuously tells me they are experiencing problems. Jan 17, 2021

    By Shaun Young
    Absolutely horrible App. It is continuously telling me they are experiencing technical difficulties and try again later. Or it tells you to clock your hours in P1 then tells you that by doing that you are non-compliant and may receive a call from dshs. I've kept all the screen shots. I have attempted to contact time 4 care 5 times with no responses. I have called provider 1 with no responses or call backs. And Monday will be contacting the union. We should be paid for hours worked correctly.
  • Awful! Jun 18, 2021

    By riverbend_93
    I had no issues with this app when I was allowed to manually enter my time. Since the update, I’ve had nothing but trouble. I’ve uninstalled and reinstalled it, I’ve made sure everything is updated on the app, on my phone, WiFi, you name it. It constantly freezes and won’t let me clock in or out, I have to restart the app multiple times before it will work right. As of right now it shows today’s hours and that is it. It’s not showing any of my previous time from the rest of this week or even weeks before that I’ve already been paid for. It constantly glitches and freezes and loses hours. And good luck speaking to customer service. I can think of at least 10 times I’ve called them and only one time have I ever spoke to an actual person. Why bother calling to report app failures when you never get to talk to a person to tell them the problem? This app is junk and if you’re going to require that I use it, you need to fix it! Also it won’t let me choose zero stars or you wouldn’t even get one star from me.
  • What a mess Sep 26, 2019

    By Sarah0617
    This app is horrible. It never works. It constantly says We didn’t log out and states it had to stop itself at midnight. We constantly have to edit the times. I even take screen shots when logging out for proof. Two of us live with the patient. Do you know how inconvenient it is to remember to log in twice a day. You have to stop what your doing at an exact minute to log in and out. She is cared for 24/7 so stopping what you doing, if u even remember, is ridiculous. Might not sound inconvenient but setting alarms all day long just to stop what you are doing is very inconvenient, then take more time to edit it. I called ppl to see if we were gonna get in trouble for constantly having to edit the times. They said no. Ok then why can’t we just put our hours in the way we always have?
  • No option for entering couples Dec 27, 2020

    By Liliya30
    There is no option to enter that I’m caring for older couple and am in their house caring for both of them but have to try to split the time between them on app instead of just selecting both people who I’m caring for. It makes it even worse if I have to think ten times in advance if one person has an appointment but the other doesn’t and even though I drive them both I have to log out to log into another person to show that I’m driving them to appointment. Totally rediculous. Has not been thoroughly tested or thought about. Waste of time since I’m not very tech savvy. In addition if I’m to be using my personal phone I should not be tracked where my location is for these things I now want to buy a separate phone so I can just keep it separate for work.
  • Horrible Mar 2, 2021

    By marysaid
    This is the worst app ever. It doesn’t let u clock out, keeps u going for 24 hours, doesn’t let u sign in easily, takes entirely too long to clock in and out, always saying system busy, and says it saved your hours and they will be added when system is available yet they disappear This last pay period it lost all my hours except 1 day for first week. I am having to log in corrected hours manually on computer. For an app that we are required to use to “help us and our client” this is aggravation for both of us. It’s stress I don’t need. All I want to do is work for my client and be paid. She is not app or computer savvy and it’s very frustrating for her. Please fix this or let’s go back to the old way. It is wrong to require us to use this app that is so poor.
  • Horrible App Aug 19, 2019

    By HotTottie777
    Ppl is a joke to begin with. I have had issues every pay period for the past year and a half with this company and I’ve been here for five years. Now this app is another joke. I get the Need for EVV for employees but the app never works. I’ve had to delete and reinstall a million times I can log in and clock in but it deletes my entries and when I go to save the entry for the day it won’t let me. I have to log back out and in constantly in order to see if it’s keeping track but even then then when I log out it will say I worked for five minutes. They want us to use a broken system and I can only imagine what I’ll have to deal with going forward. It’s hard enough getting paid let alone after we have to use the app that clearly doesn’t work for everyone.
  • Absolutely horrible! Oct 7, 2019

    By Luvmylil1
    This is by far the worst app ever made for attendant care. It rarely lets me clock in or out, it is not accurate with location tracking. Which is concerning to me, why does an app need to track my location!? Definitely does not make me feel safe. Why replace the online timesheet documentation with something as terrible as this! At least online I had zero problems documenting my times and not to mention keeping track of them. It’s kept me clocked in for several 12hour shifts which I did not work and had to go back to edit then EXPLAIN myself? This app was definitely not ready to be launched and it’s truly awful to force attendants to use this when it’s clearly not capable of working the way it’s supposed too.
  • Unreliable! Mar 20, 2020

    By horrendous!!!!
    I have been using this app for 3 months. It is a disappointment to say the least. I take care of a severely disabled client and have wasted so much of her precious time due to this app. Not a single week goes by that I have trouble logging in, or logging out and the location accuracy is sub par. Also It is impossible to log in without an internet connection which makes my situation worse. Even with a good connection if I log in at 8 or 9am it seems the bandwidth isn’t sufficient and I am “waiting in line to log in” ridiculous. I go to hit the personal care services and hit respite by accident didn’t get paid for the day, unless I call and stay on hold for 3 hours I can’t get help. Please budget in a professional app designer!!!!
  • App was a bad idea Bad idea Sep 13, 2019

    By AlMiller2015
    I am a DCW for 5 years and it was mandatory we start the use of the app on Sept 1, 2019. When I went to clock in it said GPS showed I was 4 miles away from my clients house! Even though I was sitting in her living room! God knows if that was fixed. Multiple times I have clocked out and it didn’t take would say Affirm and was submitted to later clock in next morning and get a notice saying clock was never stopped!! I have also gotten a try later message when trying to submit my daily entry. They should of completely finished debunking this app before making it mandatory. This will definitely mess with people pay checks and lively hood!

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