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Tim Hortons

Tim Hortons

Tim Hortons

Customize and order your favorite food and drinks

4.4 Ratings 30K+ Reviews 1M+ Downloads
Customize and order your favorite food and drinks
see more about Tim Hortons

Ratings & Reviews

4.4
30.4K+ Ratings
  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Menu items not the same Jan 24, 2019

    By TrexBitch
    First I’d like to point out that whenever I order the Café Mocha through the drive thru I have to specify and pay an additional$.50 for whipped topping. But in the app there is a Coffee Mocha and the image shows it has whipped topping but apparently it is included in the price which is $.50 less than ordering it in the drive thru. The other item(s) are the soups. I just tried to order the Spicy Thai Soup but the app wouldn’t process it. So I switched it over to the Cream of Broccoli but when I arrived they didn’t have cream of broccoli and she mistakenly offered creamy potato. But come to find out she meant creamy tomato. But that wasn’t even an option on the app. All I’d suggest is to make sure your menu items match your menu.
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  • Jul 1, 2020

    By Steve Weston
    I thought the app was excellent until about 3 weeks ago when the VIEW OFFERS stopped working when I tried to click on it to activate. It also failed to show me what offers I had previously activated before it stopped working. I spoke to 3 different staff at 2 different locations about how to get it working again. All 3 people said they didn't know what to do and said they have nothing to do with the app at the store level. One of the staff suggested I contact Tim's online and they would be able to assist me. I did that...............5 DAYS AGO...........and I'm still waiting to hear back from someone. Very frustrating! The app was great when it was working but support is definitely lacking. Steve W. Barrie, ON
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  • Jun 30, 2020

    By Dan Goldman
    The app is pretty on par with other fast food ordering apps. The points and offers are nice when it's for something I eat I would use the mobile order way more frequently if it let you add comments to items. I always get my bagels triple toasted, and there's no way to ask for that. Sure the add-ons that make them more money are available, but no toasting options, or ability to ask for modifications to a typical menu item.
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  • Preferences Aug 29, 2019

    By rgallowayEPA
    I like the convenience of being able to order through the app. A couple of things I would like to see improved are in the app there is no option to have certain things such as a plain croissant toasted and add butter to it, there’s