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Bolt (Formerly Taxify)

Bolt (Formerly Taxify)

Bolt Technology

Fast and affordable rides

4.6 Ratings 371K+ Reviews 10M+ Downloads
Featured onBest Apps for Driving a Taxi

Ratings & Reviews

4.6
370.6K+ Ratings
  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Aug 6, 2020

    By Alves August
    The vehicle monitoring was good before but now its bad in the sense that,the app displays that the vehicle is static, before u realise, the app will notify u that your driver has arrived. It's always nice when the vehicles movement is in total sync with the app ,that way u can monitor if the driver is approaching or not. Thank you
    more
  • Aug 4, 2020

    By Robert Fredericks Mensah
    The service is a brilliant idea. Down side has to do with the robustness of the app. It needs massive improvement in terms of precision. Route to destination must be plotted graphically as soon as a request is through. Location search capability needs improvement as well.
    more
  • Great service in Bucharest Sep 7, 2018

    By Charlesfsl
    We have used Taxify for a week while visiting this city and must have taken 20 rides - every one of which were superb - and the price very reasonable. Several of the drivers spoke excellent English which was a real help as a tourist. We never waited more than 5 minutes and in contrast to the regular taxis we were never cheated on the fare. One thing- Taxify should add a place to add a tip when rating the drivers. I wanted to do this several times when the driver was especially helpful. Overall I was very satisfied with this excellent service.
    more
  • Jul 22, 2020

    By Paul Nordvig
    Great scooter experience, annoying app. We accidentally left the odd-shaped admissable zone and weren't given adequate notification, resulting in penalties. Some parts of the app don't work--I was unable to see how much I was charged. Still, this app is a lot better than some. I'll use bolt in future if I don't have a car or shoes with me.
    more
  • Jul 30, 2020

    By Richard lawer
    It's a great app, but it doesn't give you the route on which the driver would use, so if you request a ride for somebody you don't even know where the driver would pass, and sometimes it gives the driver the longest route which incurs extra charges... A 56 mins ride ends up at 1hr 24mins
    more
  • They may overcharge by 70!!! Dec 27, 2018

    By Deceived user. OVERCHARGED
    I was using this service to n daily basis. In most cases drivers are professionals, but last time I got driver who didn’t know rotes or specially was driving wrong directions to increase driving time. When we riched the destination application showed 70% MORE amount than ride costs. Regular taxi would take 16-20 GEL but this application charged 35 GEL !! CARL 35. Even driver was surprised by this amount, when I said it’s too much driver said that application sometimes overcharges, he agreed with me but said if i won’t pay he will have to inform Taxify to block me. So I payed having hope to refund that amount. I contacted them trying to proof that I was overcharged, asked them to check rotes driver took. Young woman from support checked and agreed that driver took wrong directions and it made about 4 additional KM and didn’t say anything about crazy charge they took. So they agreed that driver was hitting cycles around city( we several times argued) and agreed it was too expensive but they do not gonna refund. So if are ready to be overcharged because application decides that you are capable to pay go a head. I was using this app to go to work and back everyday and I had five star rating, but decided to delete it.
    more
  • HORRIBLE !!!💔🤬😡 Dec 7, 2019

    By Good lov
    Wouldn’t even advise my worst enemy to use this app. It’s a BIG SCAM! I took a ride which was meant to be 4500 but an additional 2k was put to it. I ended up paying 6500 for my ride. After my ride, I got an email from taxify showing the amount the ride was(4500).I quickly sent an email to them saying that I paid 6500 for it and I wanted a refund of 2k back. After carrying out the investigation, they asked me to send my account details so as to make a refund, which I did. For 5Good weeks I kept emailing taxify saying I haven’t gotten a refund back and they kept replying my emails saying they would make the refund soon and I should wait a little. To cut the long story short, I never did get a refund and a two month have passed now. In as much as Uber cost more money, I would rather use their app because I know if anything like this happens, before the week runs out i would already get a refund. Plus their employees are very professional. Taxify just picks anyone from the streets and Gives them the job! Stupid
    more
  • Aug 3, 2020

    By Tg Tudor
    I can NOT see any historyof my rides and paymets. They take the money from the bank account but I can NOT check for what...how was that ammount calculated, what was the pricing, the time etc. P.S: It's not only my with this problem, a lot of friends have this same problem. UI/UX - You can NOT see in real time the status of the ride...only a simple time counter. Sorry, only 2 stars for the app. On the other hand, the electric scooters are good, robust, powerfull and a joy to ride.
    more
  • Seriously bad - app, customer service, routes Dec 30, 2019

    By xrajiv
    My first booking was in London and the driver said he is stuck and would take 15 mins instead of 4 mins, so he can cancel. We agreed to cancel and I still got charged £6 cancellation charge. Customer service [Stefan] is unhelpful, outright rude and dishonest. They refuse to reverse the charges, £6 is not the concern but by principle putting the customer in a helpless situation is — if I cancel I get charged, if driver cancels (or not) I get charged. Since Bolt has access to my credit card, they think they can charge me whatever. Driver sounded genuine on the reason to cancel but it seems Bolt is happy to fraudulently collect the fee from me anyway. Being the only alternate to Uber in London, this app seemed a necessity but they’ve lost my trust. And Stefan, thank you for your coupons but they will not compensate for your dishonesty and outright lies.
    more
  • Jul 26, 2020

    By Lefteris Hasanaliaj
    The app is very poor compared to other cab apps. It doesn't show you a route, that allows the cab drivers to take the long routes. This happened to me the first time I used it, where the driver took an additional 30 min to take me to my destination and change me 20% more than the app indicated. Would not recommend it to anyone!
    more

No reviews available

  • Great service in Bucharest Sep 7, 2018

    By Charlesfsl
    We have used Taxify for a week while visiting this city and must have taken 20 rides - every one of which were superb - and the price very reasonable. Several of the drivers spoke excellent English which was a real help as a tourist. We never waited more than 5 minutes and in contrast to the regular taxis we were never cheated on the fare. One thing- Taxify should add a place to add a tip when rating the drivers. I wanted to do this several times when the driver was especially helpful. Overall I was very satisfied with this excellent service.
    more
  • What a Relief! Jul 20, 2019

    By Teaisbetter
    I am in Budapest and needed a safe way to get a taxi and pay by credit card within an app. Uber was kicked out of Hungary a couple of years ago. I tried FoTaxi and it worked to call cabs but was not intuitive and the drivers did not know how to allow me to pay within the app, so I changed to Bolt and it has been wonderful! Many drivers. Pay within the app. I can tell how far the car is from the destination. It is stable and intuitive.
    more
  • Great taxi service and great app Apr 7, 2018

    By Dave McA
    I live in Budapest and am always extremely happy with the app and the Taxify taxi system. The customer service is also excellent, in sharp contrast to the generally poor customer service found in enterprises in Hungary. I am puzzled my the negative comments another reviewer made about this. Uber no longer exists in Hungary but you’re in good hands with Taxify, at least in my extensive experience. I’ve never used it in other cities in Hungary.
    more
  • Worst cab service Dec 5, 2018

    By Ms Kimwele
    I have been using Taxify for a while however I am increasingly getting disappointed. This year especially. Majority of the drivers have very little regard for the clients this was made evident when one driver deemed it fit to raise his voice at me due to canceling my request as a result of delayed pick up. In addition drivers have chosen to take the longest possible routes & switch of their GPS system to increase payment charges. NEVER USING TAXIFY AGAIN .
    more
  • Uber vs Taxify Ng Dec 26, 2017

    By Eccentric_fly
    I dunno who gave this app a low review in comparison with uber. My belief is he/she works for uber. I use both regularly/daily. Based on my eperience, Uber is a tad bit cheaper but more often than not, there simply isn’t enough of em around so there’s almost always a surge. Meaning Uber takes longer and costs even more. Icing on the cake is there’s no cancelation fee with Taxify so drivers are compelled not to be rude and obnoxious as is the norm now with Uber ( my personal experience/opinion).
    more
  • Aug 6, 2020

    By Alves August
    The vehicle monitoring was good before but now its bad in the sense that,the app displays that the vehicle is static, before u realise, the app will notify u that your driver has arrived. It's always nice when the vehicles movement is in total sync with the app ,that way u can monitor if the driver is approaching or not. Thank you
    more
  • Jul 28, 2020

    By Ashiru Ashiru
    Great application, I use it alot...but....here in Abuja, Nigeria, there is so much inaccuracies with the addresses, you tell a driver to come to the address you are and then the driver goes to a different address, the discrepancies can be irritating. A map update is really due.
    more
  • Jul 26, 2020

    By Aphiwe Simphiwe
    I love the app beause i can get to where i want mich quicker than using public transport, though i was dearly disappointed when i forgot my phone in a taxi and couldn't get it back, think drivers should be more careful and check after dropping off a passenger if they didn't leave anything behind...
    more
  • Jul 29, 2020

    By green-eyed ghost
    A feature to write a small note to your profile would be really helpful. For example, if you have a dog with you, or need help from the driver getting in the car, or if it is essential for the car to have a working safety belt (which is not always the case where I live).
    more
  • Jul 21, 2020

    By gloria kurga
    Bolt is a good app when paying with cash but if you have to use card, the money is debited immediately you request and if the drive does not come or you decide to cancel, your money is gone. Generally, I love it
    more
  • Aug 4, 2020

    By Robert Fredericks Mensah
    The service is a brilliant idea. Down side has to do with the robustness of the app. It needs massive improvement in terms of precision. Route to destination must be plotted graphically as soon as a request is through. Location search capability needs improvement as well.
    more
  • Jul 22, 2020

    By Paul Nordvig
    Great scooter experience, annoying app. We accidentally left the odd-shaped admissable zone and weren't given adequate notification, resulting in penalties. Some parts of the app don't work--I was unable to see how much I was charged. Still, this app is a lot better than some. I'll use bolt in future if I don't have a car or shoes with me.
    more
  • Jul 30, 2020

    By Richard lawer
    It's a great app, but it doesn't give you the route on which the driver would use, so if you request a ride for somebody you don't even know where the driver would pass, and sometimes it gives the driver the longest route which incurs extra charges... A 56 mins ride ends up at 1hr 24mins
    more
  • Aug 3, 2020

    By Vuyo Mkize
    Although I am happy with most things, I do think it can do better. The GPS location can sometimes be off and it's sometimes too late. Also the rating needs to be better I thought I was giving someone a 5 star rating then I later found out it was on star.
    more
  • Payment does not function as expected Sep 10, 2019

    By adahung
    I have a credit card added into my account but Bolt app asked me to add a card when I request a ride. I re-entered my card info and it asked me to scan my card for security reason. Nothing happened when I have my card scanned with a complete green box shown in the app. I tried another credit card and it still didn’t go through. There is a use cash option but nothing happened when I tapped on it. It is super annoying when you tried to get a ride with time limitation. It’s also my first time using Bolt so the user experience is pretty frustrating.
    more
  • Aug 3, 2020

    By Tg Tudor
    I can NOT see any historyof my rides and paymets. They take the money from the bank account but I can NOT check for what...how was that ammount calculated, what was the pricing, the time etc. P.S: It's not only my with this problem, a lot of friends have this same problem. UI/UX - You can NOT see in real time the status of the ride...only a simple time counter. Sorry, only 2 stars for the app. On the other hand, the electric scooters are good, robust, powerfull and a joy to ride.
    more
  • Jul 25, 2020

    By Mystery Box
    I like this scooter app, but due to all the problems this app has, I will give just 2 stars, the developers aren't responding to the emails with my issues, I tried to pay the ride I did yesterday, and it doesn't accept my credit card, I hope you will respond this time...
    more
  • They may overcharge by 70!!! Dec 27, 2018

    By Deceived user. OVERCHARGED
    I was using this service to n daily basis. In most cases drivers are professionals, but last time I got driver who didn’t know rotes or specially was driving wrong directions to increase driving time. When we riched the destination application showed 70% MORE amount than ride costs. Regular taxi would take 16-20 GEL but this application charged 35 GEL !! CARL 35. Even driver was surprised by this amount, when I said it’s too much driver said that application sometimes overcharges, he agreed with me but said if i won’t pay he will have to inform Taxify to block me. So I payed having hope to refund that amount. I contacted them trying to proof that I was overcharged, asked them to check rotes driver took. Young woman from support checked and agreed that driver took wrong directions and it made about 4 additional KM and didn’t say anything about crazy charge they took. So they agreed that driver was hitting cycles around city( we several times argued) and agreed it was too expensive but they do not gonna refund. So if are ready to be overcharged because application decides that you are capable to pay go a head. I was using this app to go to work and back everyday and I had five star rating, but decided to delete it.
    more
  • HORRIBLE !!!💔🤬😡 Dec 7, 2019

    By Good lov
    Wouldn’t even advise my worst enemy to use this app. It’s a BIG SCAM! I took a ride which was meant to be 4500 but an additional 2k was put to it. I ended up paying 6500 for my ride. After my ride, I got an email from taxify showing the amount the ride was(4500).I quickly sent an email to them saying that I paid 6500 for it and I wanted a refund of 2k back. After carrying out the investigation, they asked me to send my account details so as to make a refund, which I did. For 5Good weeks I kept emailing taxify saying I haven’t gotten a refund back and they kept replying my emails saying they would make the refund soon and I should wait a little. To cut the long story short, I never did get a refund and a two month have passed now. In as much as Uber cost more money, I would rather use their app because I know if anything like this happens, before the week runs out i would already get a refund. Plus their employees are very professional. Taxify just picks anyone from the streets and Gives them the job! Stupid
    more
  • Seriously bad - app, customer service, routes Dec 30, 2019

    By xrajiv
    My first booking was in London and the driver said he is stuck and would take 15 mins instead of 4 mins, so he can cancel. We agreed to cancel and I still got charged £6 cancellation charge. Customer service [Stefan] is unhelpful, outright rude and dishonest. They refuse to reverse the charges, £6 is not the concern but by principle putting the customer in a helpless situation is — if I cancel I get charged, if driver cancels (or not) I get charged. Since Bolt has access to my credit card, they think they can charge me whatever. Driver sounded genuine on the reason to cancel but it seems Bolt is happy to fraudulently collect the fee from me anyway. Being the only alternate to Uber in London, this app seemed a necessity but they’ve lost my trust. And Stefan, thank you for your coupons but they will not compensate for your dishonesty and outright lies.
    more
  • Jul 26, 2020

    By Lefteris Hasanaliaj
    The app is very poor compared to other cab apps. It doesn't show you a route, that allows the cab drivers to take the long routes. This happened to me the first time I used it, where the driver took an additional 30 min to take me to my destination and change me 20% more than the app indicated. Would not recommend it to anyone!
    more
  • Scam and Rides No-Show but leave u waiting Jul 17, 2019

    By Michael6383928
    I wish I could tell you how the ride was but none pick me up, just make me wait 20 minutes before cancelling, then reconnecting to do this with a new driver again and again. Tried on two different days in the center of Paris, matched with 6 different rides but they all cancel on me. They have no customer support because you can only complain about completed rides. I wanted to pay to use your service but the cars would drive around for 15 minutes then always cancel. Driver doesn’t answer calls or messages about what is going on. Not sure if your drivers actually exist. Always gave up and just used Uber which showed up in two minutes. Uber is much superior, just wish I could get money for the time wasted trying this joke of an app.
    more

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