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Plan, shop and save with the Target App, now with Target Circle.
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About Target
Google Play
Now the Target app can help you have a more rewarding Target run! Introducing Target Circle, which gives you access to hundreds of deals, a birthday gift and the chance to support your community.
Plan your next Target run by checking out Target Circle offers, the Weekly Ad and item availability all in one place. Then streamline your run with store maps and aisle locations, and scan item barcodes for prices, reviews and available deals.
Wallet is the fastest, easiest way to pay and save in store. With one scan, you can pay with your credit or debit RedCard and redeem Target Circle offers, gift cards and Target Circle earnings.
Plan your next Target run by checking out Target Circle offers, the Weekly Ad and item availability all in one place. Then streamline your run with store maps and aisle locations, and scan item barcodes for prices, reviews and available deals.
Wallet is the fastest, easiest way to pay and save in store. With one scan, you can pay with your credit or debit RedCard and redeem Target Circle offers, gift cards and Target Circle earnings.
App Store
Now the Target app can help you have a more rewarding Target run! Introducing Target Circle, which gives you access to hundreds of deals, a birthday gift and the chance to support your community.
Plan your next Target run by checking out Target Circle offers, the Weekly Ad and item availability all in one place. Then streamline your run with store maps and aisle locations, and scan item barcodes for prices, reviews and available deals.
Wallet is the fastest, easiest way to pay and save in store. With one scan, you can pay with your credit or debit RedCard and redeem Target Circle offers, gift cards and Target Circle earnings.
With improved iPad support, the app makes it easy to shop from anywhere, allowing you to search our entire selection, complete with online promotions and flexible ordering options. Order quickly and securely every time, then choose to pick it up at your local store or have it delivered to your home.
Do Not Sell My Info-California Residents
http://www.target.com/do-not-sell-ca
Plan your next Target run by checking out Target Circle offers, the Weekly Ad and item availability all in one place. Then streamline your run with store maps and aisle locations, and scan item barcodes for prices, reviews and available deals.
Wallet is the fastest, easiest way to pay and save in store. With one scan, you can pay with your credit or debit RedCard and redeem Target Circle offers, gift cards and Target Circle earnings.
With improved iPad support, the app makes it easy to shop from anywhere, allowing you to search our entire selection, complete with online promotions and flexible ordering options. Order quickly and securely every time, then choose to pick it up at your local store or have it delivered to your home.
Do Not Sell My Info-California Residents
http://www.target.com/do-not-sell-ca
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If you’re not using the Target app, you’re wasting money
Mar 17, 2019 This is one of the best shopping apps out there. It provides transparency to the consumer so you get the best available prices whether you’re shopping online or in store. If you’re shopping in store, just use the app to scan everything you put in your cart. The scanned (online) price is almost always less than the price shown at the store. For those items, you can request a price adjustment at the cashier when you’re checking out. I regularly save 10-20% every time I go to target by doing this. If you don’t want to shop in store, the in-app shopping experience is great. It tells you every offer and coupon available to you, and you can select in store pickup or drive up (if your location offers it) or shipping. The wallet feature is seamlessly integrated with your target debit or credit card. [If you don't have a target debit card but you do have a bank account, sign up for the debit card. They don’t check your credit and you get an automatic 5% off every purchase.]more -
Oct 20, 2020 I love this app. Not only do I save $$$, but it makes finding what I need easy. The only problem is that I end up spending more $$$ because Target has so much stuff that I want. I just completed my first pickup order. As if shopping at Target wasn't addictive enough. Now I can shop on my phone and not have to walk through the store to find things. This rules.more -
Please fix app ASAP!
Jan 10, 2018 I used to love this app! I even loved that you merged the cartwheel into the app. I always thought it was stupid that I needed 2 apps. I even loved that you added the wallet. As a woman who changes purses, wallets etc I have forgotten my target card before so that’s great. HOWEVER what the hell have you done to this app! Now it crashes all the time in the store. Also more importantly I CAN NO LONGER ACCESS MY LIST!!! I live by that list when I shop! You released an update & didn’t fix a thing. I was in the store today & saw the dot indicating the app was updated. So foolishly I go in thinking the app is fixed try to access the list, nothing. So I restart the phone try again, nothing. Then I try to scan an item it crashes. It’s infuriating! How did we go 2 steps forward with the app & go 20 steps back! Is this the end of the world, no! But as someone who loved that I could do my list & therefore shop more efficiently since I knew where each item was to now lose that function & have to spend 3xs more time scanning my items for cartwheel it’s extremely annoying. First world problems, yes. But somebody is getting paid to develop & maintain this app for the customers therefore it should actually work!more -
Oct 15, 2020 This app would get 5 stars if I didn't have to change my password every single time I want to actually purchase something. That means that I have to call Customer Service Support. The number you call is WAYYY too confusing. Make "Speak with a Representative " one of the first 3 options. FINALLY! App is working perfectly. Love the "pick up in 4 hours "!more -
Oct 18, 2020 *disclaimer I work here, this review is of my own opinion however and I will try to be as unbiased as possible* Overall, the app would be 5 stars for the following reasons: 1. You get access to TONS of deals via target circle 2. Easy access to both online and in-store inventory 3. Ease of payment access, load your red card, gift card, or pay with a credit card to get 1% back. 4. Drive ups! Overall this is one of the best store apps. However, it's bogged down by constant server/technical issuesmore
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Even now many features are missing....why?😑
Jan 18, 2020 The rating is for the app only. Love this store and when they added pick-up & drive-up, I was so happy. When I saw the app was missing features that would make filling my cart fast & easy, I figured they’d fix it in time...but they haven’t. I’m taking about simple things even our grocery store has on their low-tech website. Such as a list you can build (of items you buy frequently) in a column format with a link at the bottom that says “add to cart”. Empty boxes by each item for you to check, (whether 5 or 25) then click “add to cart”...done. The list doesn’t disappear (like target’s list), it’s always there for you to return to. Now Target does have your “favorites”; however they’re big pictures you have to click on one at a time to add to cart, and no “view all” option, so you may have 5-10 pages you have to keep loading. Lastly when you finally have your cart filled, there is no link to easily switch the whole order between pick-up and drive up if you change your mind. You have to tediously go though one item at a time...yet there’s plenty of space at the top for this link! Sigh. Target please please add these simple features! Thx so much for listening ~more -
Target double sell gift card.
Mar 1, 2020 I got $250 Target gift card from my friend for my newborn baby's baby shower. I m not rich, I had been to avoid use it because I wanted to use it for diapers. ( Target’s grocery are much expensive than Walmart, but diapers are the same price in any big store ). I redeemed this gift card on Target mobile App on the same day I got it. So this month I still have over $180 in my account. But couple days ago, I was trying to buy diaper on on the Target mobile App as usual since I m a single mom with full time work ( I don't have time to shop inside store), but it ask me to put another payment which was first time had this situation. So I went to ” my wallet ” to check out. There was no gift card anymore. It's so wierd. So I called Target customer service, the lady answering my call said the gift card was used 2 days ago with lots of items ( I can see the last 4 digits of my gift card in the app since I always use it through my phone at home. I never carry it with me. And it was used in another state. This lady insisted that I lost my gift card and someone got it and use it in another state. So she said ” lost is lost, we couldn't do anything for you about this” It did make sense at all. I never carry the physical gift card with me, how can I lose it?more -
Oct 20, 2020 app is pretty nice, but the curbside pickup option is becoming buried / nearly impossible to find. Ordering from the website only offers in-store pickup and a note that says "use the app to change to curbside pickup", and then it's only on one of seven screens where you can look at your order that you can actually change it. Very poor design OR (even worse) deliberate manipulation to get people to go in the store instead. I'll update this if the process gets better.more -
Recent Update = UX Nightmare
Dec 29, 2017 Like many others, I was a long time user of the stand-alone Cartwheel app, which I considered to have a superior UX and feature set over the brand’s flagship app — this is also why, I regrettably began using this app when it replaced the stand-alone Cartwheel app several months ago. With that said, I’ve handled that this app is focused more on online than in-store shopping, I’ve dealt with the fact that it’s UX pales in comparison to the original and tasks that once took 1-2 taps now take 3-4(or more), and I even looked past several weeks of sign-in issues during the transition period. However, with the latest update, for some reason the development team decided to add sound effects to Cartwheel user actions. This would not have been a problem if the team had been conscientious enough to allow users to disable these sound effects, however after searching within the app and the phone settings I have been unable to find a quick and easy way to do this, which quite simply is bad UX. With the variety of other options available for providing feedback after a user performs an action, I see no excuse for the development team to not allow users to disable in-app sound effects.more -
Oct 16, 2020 Bad user experience, confusing, buggy, i could program it better.....It is getting better but now frozen items for same day drive up are buggy and will let you add some but not others. An example would be adding a gallon of ice cream but unable to add same ice cream in a pint. This is costing target money. I would shop here all the time if I could get my froZen items reliably.more
- Wallet lets you load your REDcard directly to the app so you can save even more at checkout when buying gifts for yourself or others
- Cartwheel brings you a comprehensive list of sales, offers and all online promotions, all in one easy-to-access place
- Can’t find what you’re looking for? Locate the item in store with correct aisle numbers, or find it online and have it shipped directly anywhere
Reviewed by Laura S on December 19, 2017
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If you’re not using the Target app, you’re wasting money
Mar 17, 2019 This is one of the best shopping apps out there. It provides transparency to the consumer so you get the best available prices whether you’re shopping online or in store. If you’re shopping in store, just use the app to scan everything you put in your cart. The scanned (online) price is almost always less than the price shown at the store. For those items, you can request a price adjustment at the cashier when you’re checking out. I regularly save 10-20% every time I go to target by doing this. If you don’t want to shop in store, the in-app shopping experience is great. It tells you every offer and coupon available to you, and you can select in store pickup or drive up (if your location offers it) or shipping. The wallet feature is seamlessly integrated with your target debit or credit card. [If you don't have a target debit card but you do have a bank account, sign up for the debit card. They don’t check your credit and you get an automatic 5% off every purchase.]more -
Oct 20, 2020 I love this app. Not only do I save $$$, but it makes finding what I need easy. The only problem is that I end up spending more $$$ because Target has so much stuff that I want. I just completed my first pickup order. As if shopping at Target wasn't addictive enough. Now I can shop on my phone and not have to walk through the store to find things. This rules.more -
Oct 15, 2020 This app would get 5 stars if I didn't have to change my password every single time I want to actually purchase something. That means that I have to call Customer Service Support. The number you call is WAYYY too confusing. Make "Speak with a Representative " one of the first 3 options. FINALLY! App is working perfectly. Love the "pick up in 4 hours "!more -
Oct 18, 2020 Love this app!! I've been using it for a little over 2 yrs and it's been great. I get almost everything my family needs and I just go drive up and pick up, which is awesome considering the pandemic we're in. They also provide awesome savings on this app. If you like shopping at target I say download this app!more -
Mama’s best friend
Sep 7, 2019 I have a toddler and with the drive up service I no longer have to block out an hour and a half of my day in order to make a Target run. This service is a godsend for mamas with babies that don’t like to sit still in the cart. I pick out my items on the app, check out, then a short time later (within a couple hours, if not much sooner) I get a notification saying that my order is ready for pickup. I push the “I’m on my way” button when I’m in the car and heading to the store. I park in one of the designated pickup spots, hit the “im here” button, and boom my goodies are delivered to my car in just a matter of a minute or two. All while my toddler sits in his car seat eating a snack or playing happily with a toy. The only way this could be better is if I could pick up perishable grocery items this way too. I understand the storage of items that need to be refrigerated has to be carefully planned so I get why I can’t do that. Hopefully Target figures out a way to make it happen though because that would be amazing!more
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Please fix app ASAP!
Jan 10, 2018 I used to love this app! I even loved that you merged the cartwheel into the app. I always thought it was stupid that I needed 2 apps. I even loved that you added the wallet. As a woman who changes purses, wallets etc I have forgotten my target card before so that’s great. HOWEVER what the hell have you done to this app! Now it crashes all the time in the store. Also more importantly I CAN NO LONGER ACCESS MY LIST!!! I live by that list when I shop! You released an update & didn’t fix a thing. I was in the store today & saw the dot indicating the app was updated. So foolishly I go in thinking the app is fixed try to access the list, nothing. So I restart the phone try again, nothing. Then I try to scan an item it crashes. It’s infuriating! How did we go 2 steps forward with the app & go 20 steps back! Is this the end of the world, no! But as someone who loved that I could do my list & therefore shop more efficiently since I knew where each item was to now lose that function & have to spend 3xs more time scanning my items for cartwheel it’s extremely annoying. First world problems, yes. But somebody is getting paid to develop & maintain this app for the customers therefore it should actually work!more -
Oct 18, 2020 *disclaimer I work here, this review is of my own opinion however and I will try to be as unbiased as possible* Overall, the app would be 5 stars for the following reasons: 1. You get access to TONS of deals via target circle 2. Easy access to both online and in-store inventory 3. Ease of payment access, load your red card, gift card, or pay with a credit card to get 1% back. 4. Drive ups! Overall this is one of the best store apps. However, it's bogged down by constant server/technical issuesmore -
App has shown items in stock in store that aren’t
Mar 24, 2018 App most recently showed me an item was in store, showed a buy online, pick up in store option and gave me trouble when I tried to use a prepaid gift card. Spoke with two reps in customer service on the phone, store employees, and I’m still frustrated about my experience. 1st phone rep helped me place order after app didn’t work for me because of difficulty I had placing my order with a gift card. Order was confirmed, then I received an email saying the item couldn’t be picked up. That’s when I called the store and they told me they had the item. I went down to the store, they told me that my card would actually get charged in the store when the item was picked up. I guess the moral of the story is don’t expect to be able to use any gift card other than a Target one if picking up in store. They handled it awfully and put me on the phone with the second rep I spoke to. Left the store looking at the item I wanted sitting in customer service and the employee telling me the charge on the gift card would likely come off in a few days because it was just a temporary hold.more -
Oct 14, 2020 Improvements could be made. For example, when I'm shopping for at-store pick up, the app shows my pick up location as my city name. For example, let's say I lived in Los Angeles. My pick up location says "Los Angeles". There are at least 3 Targets in my city, so I always have to go digging around to make sure that I haven't accidentally selected the wrong location. Also the app doesn't make it obvious how long I have to pick up my order. It just says that the order will be ready in 4 hours.more -
Oct 17, 2020 Mostly ok. My only criticism is some items I have to search multiple times, with different combos of words, for things I know exist in store. Mostly this is an issue for grocery, as that is 90% of the shopping I have done on the app. I have not had an issue with personal care or toiletries items. Those are easily searchable. I think grocery searches would be benefitted by more redundancy in the search fields so a customer does not have to guess the exact word combo to find product.more
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Oct 17, 2020 Good app. Easy to use. I always use the drive up pick-up option. Would have given 5 but occasionally some issues saying an item is in stock and going through the checkout process completely to find out later the item is unavailable leaving me with no option to pick an alternative since the order is already completed. Then you have to place a second order or, for me, by that point I'm usually too frustrated to pace a second order and I just go to a different store.more -
Oct 19, 2020 App is not that good.. I never thought I would say this but the instacart process is much better. I know when each item has been shopoed. Also Target is a major problem with how much is not in stock. And the prices have gone way up. Some items are more expensive than Publix now. It is really not a good shopping experience. The app is very difficult to manage now. And I know I am not the only one complaining. The problem is that probably the tech experts never really shop.more -
Comments
May 12, 2020 I love that I’m able to get most items while I’m shopping online but through this pandemic, I haven’t been able to get groceries with my other items. I have only been in 1 grocery store & 1 pharmacy since March 1. By not being able to get groceries when I pick up my other items, it has forced me to shop elsewhere. Furthermore, when it comes to toilet paper, disinfecting spray and wipes, let me put it in my cart & pick it up. Limiting the quantities is fine. If the product is out when your employee is picking my order, then send me a text or email asking about a substitution. If I don’t like the substitution, be able to remove that item from my order when they bring it to my vehicle. If an item is out when they’re picking, just communicate that via email or text so that I’m aware that it wasn’t available when picking. It would be nice to have the capability of choosing to pick up the next day & have the opportunity to modify my order up to a designated time. I know I don’t have to pick up my order the same day, but it would be convenient to be able to alter orders that aren’t being picked up within the same day.more -
Oct 14, 2020 (Edited on 10/13/2020: My original complant and veiw of this app has changed. They seemed to have made this app more user friendly.) Original complaint: When placing order it's difficult to put in your card number so that it will go through first time instead it gives you a warning would like you to fix this problem maybe adding a feature where you could take a picture of the card like they do on bank and such my make things a little bit easiermore -
Oct 14, 2020 This is an okay app. The downside is that if you decide to switch delivery methods (or fail to choose the wrong one while putting your cart together), the process is time intensive. There's no option to either select all the items and switch delivery or switch delivery methods at the top of your list. Very annoying. Maybe you should work on making the app more customer friendly.more
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Even now many features are missing....why?😑
Jan 18, 2020 The rating is for the app only. Love this store and when they added pick-up & drive-up, I was so happy. When I saw the app was missing features that would make filling my cart fast & easy, I figured they’d fix it in time...but they haven’t. I’m taking about simple things even our grocery store has on their low-tech website. Such as a list you can build (of items you buy frequently) in a column format with a link at the bottom that says “add to cart”. Empty boxes by each item for you to check, (whether 5 or 25) then click “add to cart”...done. The list doesn’t disappear (like target’s list), it’s always there for you to return to. Now Target does have your “favorites”; however they’re big pictures you have to click on one at a time to add to cart, and no “view all” option, so you may have 5-10 pages you have to keep loading. Lastly when you finally have your cart filled, there is no link to easily switch the whole order between pick-up and drive up if you change your mind. You have to tediously go though one item at a time...yet there’s plenty of space at the top for this link! Sigh. Target please please add these simple features! Thx so much for listening ~more -
Recent Update = UX Nightmare
Dec 29, 2017 Like many others, I was a long time user of the stand-alone Cartwheel app, which I considered to have a superior UX and feature set over the brand’s flagship app — this is also why, I regrettably began using this app when it replaced the stand-alone Cartwheel app several months ago. With that said, I’ve handled that this app is focused more on online than in-store shopping, I’ve dealt with the fact that it’s UX pales in comparison to the original and tasks that once took 1-2 taps now take 3-4(or more), and I even looked past several weeks of sign-in issues during the transition period. However, with the latest update, for some reason the development team decided to add sound effects to Cartwheel user actions. This would not have been a problem if the team had been conscientious enough to allow users to disable these sound effects, however after searching within the app and the phone settings I have been unable to find a quick and easy way to do this, which quite simply is bad UX. With the variety of other options available for providing feedback after a user performs an action, I see no excuse for the development team to not allow users to disable in-app sound effects.more -
Oct 16, 2020 Bad user experience, confusing, buggy, i could program it better.....It is getting better but now frozen items for same day drive up are buggy and will let you add some but not others. An example would be adding a gallon of ice cream but unable to add same ice cream in a pint. This is costing target money. I would shop here all the time if I could get my froZen items reliably.more -
Oct 13, 2020 Cumbersome. At checkout when you input your mobile number red circle sales/offer should automatically be applied. Instead app wants you to pull out phone and scan barcode during your shopping experience. At checkout there should be a prompt to ask if you want to use reward points in your wallet rather than you having to manually retrieve. Others do both so not impossible; Target just wants you to work for the reward or miss the opportunity.more -
All order ahead options are being taking away for a lot of products
Oct 9, 2020 This app has bugs. Not just breaking down at times, it’ll also tell me something is available for pick up and then when I click to add to cart it will say “oops check ...” basically that’s it’s not available for pickup even though it lets me select it. It will tell you an item is out of stock when you’re checking if something is available at a different store or if it’s available for pickup at a list of different stores and it’s 90% not true, its there if you actually go to the store- what it means is the item is not available for pick up/drive up. Pick up and drive up are meant to help people who really need it to save time and can’t/aren’t available to run in the store, whether it’s a disability/health issue or some other personal reason. At the start of COVID there were way more things available for pickup/drive up now the list is quickly dwindling. And there’s no rhyme or reason to it. I get you wanna have stuff for the people who visit the location but surely target is a big enough corporation to figure out a way to satisfy all their guests.more
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Target double sell gift card.
Mar 1, 2020 I got $250 Target gift card from my friend for my newborn baby's baby shower. I m not rich, I had been to avoid use it because I wanted to use it for diapers. ( Target’s grocery are much expensive than Walmart, but diapers are the same price in any big store ). I redeemed this gift card on Target mobile App on the same day I got it. So this month I still have over $180 in my account. But couple days ago, I was trying to buy diaper on on the Target mobile App as usual since I m a single mom with full time work ( I don't have time to shop inside store), but it ask me to put another payment which was first time had this situation. So I went to ” my wallet ” to check out. There was no gift card anymore. It's so wierd. So I called Target customer service, the lady answering my call said the gift card was used 2 days ago with lots of items ( I can see the last 4 digits of my gift card in the app since I always use it through my phone at home. I never carry it with me. And it was used in another state. This lady insisted that I lost my gift card and someone got it and use it in another state. So she said ” lost is lost, we couldn't do anything for you about this” It did make sense at all. I never carry the physical gift card with me, how can I lose it?more -
Oct 20, 2020 app is pretty nice, but the curbside pickup option is becoming buried / nearly impossible to find. Ordering from the website only offers in-store pickup and a note that says "use the app to change to curbside pickup", and then it's only on one of seven screens where you can look at your order that you can actually change it. Very poor design OR (even worse) deliberate manipulation to get people to go in the store instead. I'll update this if the process gets better.more -
Oct 8, 2020 This app used to be great but with the latest update, all reviews are gone. As in, an item has 391 reviews and 4.5 stars, yet when you click to actually view the reviews, it says there are none yet. Share the item to your web browser and boom, the reviews magically reappear. The app is a complete waste of time in terms of trying to find which items to select, just to have to research everything on the website instead then go back and add to cart in the app for purchase.more -
Terrible customer service !!
Oct 10, 2020 I recently was sent a baby shower gift of the delta white Jordan changing table which the first order that was received was damaged, so I went to the Cross Keys Sicklerville location and had a “manager” re order me another changing table same exact one and when it was received it was color “gray” and the totally wrong one. So I had to move again go back to the target location in Sicklerville and order yet another one. As of this week another one was delivered Oct 7th and today as I am trying to assemble it, the entire white wood was discolored and so yellow and dingy looking! Once again I returned to the target Sicklerville location to return my damaged order and no apology nothing just handed me another gift-card ! So for a fourth time here I am re ordering another Delta Jordan WHITE changing table! And I am BEYOND furious being my due date is only a few short weeks away and I still have no changing table not to mention the 4 times back and fourth returning to the store to take back and re order this item !! I am so disappointed in target online and they’re customer service!!!! I am a frequent target shopper and as these last couple times I dread even going back into there!!!!!!more -
Very bad store pickup experience
Sep 4, 2018 When I arrived at my local Target to get my “pickup in store” order, I found out that only two of my nine items from my order were available for pickup. Turns out, the other items were being shipped to me. I was confused because I thought I specifically marked those items for pickup, even searching using the app’s filters for items only in my store. The app failed to communicate to me that the items were going to be shipped instead of picked up. So I promptly cancelled the other items in the order right in the store from the app. I even double checked they were cancelled by viewing the details of my order again the seeing a cancelled “x” symbol next to the items. Many hours later today, I get an email from Target that “my order is on the way”, and my card has been charged and the items are being shipped to me. This is really lame; I didn’t want groceries shipped to me, my apartment doesn’t even accept packages so I guess I get to wait in line in the post office in a week to pick up groceries I wanted today. Really lame experience. Turned me off from Target’s app; it’s too bad because I was excited to try out pick up, too 😕.more
What’s Groovy
I love this app since they made some updates and it no longer crashes. I love that I can get my shopping done online and drive up for pick up. Some of the features, like how to add a discount, were a little tricky to figure out, but I poked around in the app for a few minutes and found it. It was very easy from there to get the discounts. This app clearly tells you if an item is available for pick up, only shipping, or out of stock. Drive up uses a code now so it really is contactless.
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What’s Subpar
I love Target but the app is SO CONFUSING. I am tech savvy. I can figure out all my apps. However, for some reason, the Target app is so confusing and I always need to get help on it. I’m sorry but that’s why I rate the app only one star. I’m sure others feel the same way. The main reasons are because there is a “list”, a “wallet”, and a “cart”. There is a scanner to scan product but it’s not big and visible on all screens so it’s hard to find. When I go to the store, I want all the discounts I can get. I scan an item I want. Sometimes it tells me to add to list, sometimes it doesn’t and it just gives me an option on the quantity and when I select one for the quantity it still doesn’t add it anywhere! When I go to pay, they scan my barcode but then nothing shows! even though I scanned everything. Seriously, it’s not that I don’t know what I’m doing but the app truly is difficult and confusing. Your need to make it more simple. I want to scan an item and say how many I want and automatically get the discount if there is one. I don’t want to have a wallet, a list, a cart, and a discount list. Walmart’s app is simple, JCPenney’s app is simple, even Family Dollar’s app is simple. Please make it more user friendly so I don’t have to hold up your cashier having to figure out where my items are on the app. It happens every time. Thank you!
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Filter Reviews
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If you’re not using the Target app, you’re wasting money
This is one of the best shopping apps out there. It provides transparency to the consumer so you get the best available prices whether you’re shopping online or in store. If you’re shopping in store, just use the app to scan everything you put in your cart. The scanned (online) price is almost always less than the price shown at the store. For those items, you can request a price adjustment at the cashier when you’re checking out. I regularly save 10-20% every time I go to target by doing this. If you don’t want to shop in store, the in-app shopping experience is great. It tells you every offer and coupon available to you, and you can select in store pickup or drive up (if your location offers it) or shipping. The wallet feature is seamlessly integrated with your target debit or credit card. [If you don't have a target debit card but you do have a bank account, sign up for the debit card. They don’t check your credit and you get an automatic 5% off every purchase.] -
I love this app. Not only do I save $$$, but it makes finding what I need easy. The only problem is that I end up spending more $$$ because Target has so much stuff that I want. I just completed my first pickup order. As if shopping at Target wasn't addictive enough. Now I can shop on my phone and not have to walk through the store to find things. This rules.
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Please fix app ASAP!
I used to love this app! I even loved that you merged the cartwheel into the app. I always thought it was stupid that I needed 2 apps. I even loved that you added the wallet. As a woman who changes purses, wallets etc I have forgotten my target card before so that’s great. HOWEVER what the hell have you done to this app! Now it crashes all the time in the store. Also more importantly I CAN NO LONGER ACCESS MY LIST!!! I live by that list when I shop! You released an update & didn’t fix a thing. I was in the store today & saw the dot indicating the app was updated. So foolishly I go in thinking the app is fixed try to access the list, nothing. So I restart the phone try again, nothing. Then I try to scan an item it crashes. It’s infuriating! How did we go 2 steps forward with the app & go 20 steps back! Is this the end of the world, no! But as someone who loved that I could do my list & therefore shop more efficiently since I knew where each item was to now lose that function & have to spend 3xs more time scanning my items for cartwheel it’s extremely annoying. First world problems, yes. But somebody is getting paid to develop & maintain this app for the customers therefore it should actually work! -
This app would get 5 stars if I didn't have to change my password every single time I want to actually purchase something. That means that I have to call Customer Service Support. The number you call is WAYYY too confusing. Make "Speak with a Representative " one of the first 3 options. FINALLY! App is working perfectly. Love the "pick up in 4 hours "!
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*disclaimer I work here, this review is of my own opinion however and I will try to be as unbiased as possible* Overall, the app would be 5 stars for the following reasons: 1. You get access to TONS of deals via target circle 2. Easy access to both online and in-store inventory 3. Ease of payment access, load your red card, gift card, or pay with a credit card to get 1% back. 4. Drive ups! Overall this is one of the best store apps. However, it's bogged down by constant server/technical issues
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Love this app!! I've been using it for a little over 2 yrs and it's been great. I get almost everything my family needs and I just go drive up and pick up, which is awesome considering the pandemic we're in. They also provide awesome savings on this app. If you like shopping at target I say download this app!
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App has shown items in stock in store that aren’t
App most recently showed me an item was in store, showed a buy online, pick up in store option and gave me trouble when I tried to use a prepaid gift card. Spoke with two reps in customer service on the phone, store employees, and I’m still frustrated about my experience. 1st phone rep helped me place order after app didn’t work for me because of difficulty I had placing my order with a gift card. Order was confirmed, then I received an email saying the item couldn’t be picked up. That’s when I called the store and they told me they had the item. I went down to the store, they told me that my card would actually get charged in the store when the item was picked up. I guess the moral of the story is don’t expect to be able to use any gift card other than a Target one if picking up in store. They handled it awfully and put me on the phone with the second rep I spoke to. Left the store looking at the item I wanted sitting in customer service and the employee telling me the charge on the gift card would likely come off in a few days because it was just a temporary hold. -
Good app. Easy to use. I always use the drive up pick-up option. Would have given 5 but occasionally some issues saying an item is in stock and going through the checkout process completely to find out later the item is unavailable leaving me with no option to pick an alternative since the order is already completed. Then you have to place a second order or, for me, by that point I'm usually too frustrated to pace a second order and I just go to a different store.
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Mama’s best friend
I have a toddler and with the drive up service I no longer have to block out an hour and a half of my day in order to make a Target run. This service is a godsend for mamas with babies that don’t like to sit still in the cart. I pick out my items on the app, check out, then a short time later (within a couple hours, if not much sooner) I get a notification saying that my order is ready for pickup. I push the “I’m on my way” button when I’m in the car and heading to the store. I park in one of the designated pickup spots, hit the “im here” button, and boom my goodies are delivered to my car in just a matter of a minute or two. All while my toddler sits in his car seat eating a snack or playing happily with a toy. The only way this could be better is if I could pick up perishable grocery items this way too. I understand the storage of items that need to be refrigerated has to be carefully planned so I get why I can’t do that. Hopefully Target figures out a way to make it happen though because that would be amazing! -
Improvements could be made. For example, when I'm shopping for at-store pick up, the app shows my pick up location as my city name. For example, let's say I lived in Los Angeles. My pick up location says "Los Angeles". There are at least 3 Targets in my city, so I always have to go digging around to make sure that I haven't accidentally selected the wrong location. Also the app doesn't make it obvious how long I have to pick up my order. It just says that the order will be ready in 4 hours.
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Very easy to use! Love that I can order from the app!
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It's an overall good app. What's annoying is that when clicking on some target circle deals, or items on the weekly ad list, an error shows with empty results, telling me to try again. Can't really see what the deals are when that happens, which is somewhat disappointing and also irritating..
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Super easy to use and shop
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I love the app. I can stay signed in and my account pulls up immediately and easy search button makes it quick and simple to search for the items I want and then add them to my cart. Pay with PayPal and all I have to do is quick login and voila, done.
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Easy to use, having reviews & "real life" pictures of products, particularly clothing, is very helpful.
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Super easy to navigate through the app. Makes my shopping very simplistic. I love Target
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App does not rotate so nearly useless for tablets.
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Smooth process easy to use
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User Friendly
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Seems very complicated now....used ti be easier to place orders.
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If you’re not using the Target app, you’re wasting money
This is one of the best shopping apps out there. It provides transparency to the consumer so you get the best available prices whether you’re shopping online or in store. If you’re shopping in store, just use the app to scan everything you put in your cart. The scanned (online) price is almost always less than the price shown at the store. For those items, you can request a price adjustment at the cashier when you’re checking out. I regularly save 10-20% every time I go to target by doing this. If you don’t want to shop in store, the in-app shopping experience is great. It tells you every offer and coupon available to you, and you can select in store pickup or drive up (if your location offers it) or shipping. The wallet feature is seamlessly integrated with your target debit or credit card. [If you don't have a target debit card but you do have a bank account, sign up for the debit card. They don’t check your credit and you get an automatic 5% off every purchase.] -
I love this app. Not only do I save $$$, but it makes finding what I need easy. The only problem is that I end up spending more $$$ because Target has so much stuff that I want. I just completed my first pickup order. As if shopping at Target wasn't addictive enough. Now I can shop on my phone and not have to walk through the store to find things. This rules.
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This app would get 5 stars if I didn't have to change my password every single time I want to actually purchase something. That means that I have to call Customer Service Support. The number you call is WAYYY too confusing. Make "Speak with a Representative " one of the first 3 options. FINALLY! App is working perfectly. Love the "pick up in 4 hours "!
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Love this app!! I've been using it for a little over 2 yrs and it's been great. I get almost everything my family needs and I just go drive up and pick up, which is awesome considering the pandemic we're in. They also provide awesome savings on this app. If you like shopping at target I say download this app!
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Mama’s best friend
I have a toddler and with the drive up service I no longer have to block out an hour and a half of my day in order to make a Target run. This service is a godsend for mamas with babies that don’t like to sit still in the cart. I pick out my items on the app, check out, then a short time later (within a couple hours, if not much sooner) I get a notification saying that my order is ready for pickup. I push the “I’m on my way” button when I’m in the car and heading to the store. I park in one of the designated pickup spots, hit the “im here” button, and boom my goodies are delivered to my car in just a matter of a minute or two. All while my toddler sits in his car seat eating a snack or playing happily with a toy. The only way this could be better is if I could pick up perishable grocery items this way too. I understand the storage of items that need to be refrigerated has to be carefully planned so I get why I can’t do that. Hopefully Target figures out a way to make it happen though because that would be amazing! -
It’s TARGET, people!
When I need something for myself, my kids, or my home, I check with Target first! I do love going into the store to shop, but the app and online store is amazing and has many deals not found in house. If I need a different quantity/color/option/size of something I found in the store, I can supplement with items found online with my app to get what I want. It’s very intuitive and saves searches, with product updates! Nowadays there are serious options to shop—in store, online, and pick up! The app is comprehensive, the new Circle program still saves you money—scan everything so you don’t miss a deal! Target is my “Go to” for most things I need or want. The app helps you get there. If there is ever a power failure—the customer service on the phone or in the store is always excellent. TARGET has surpassed all other big box stores because of its policies, stock quality, progressive and trendy but accessible/affordable environment, and of course, the smart shoppers it attracts. Can anyone say STARBUCKS? 🤩 -
Target App is THE BEST way to Shop!!
I have been using the Target Shopping App for about 2-3 years now & I got into it right away, however, recently the experience has become so amazing that I rarely shop anywhere else for a variety of products from Essentials-Home! The order & “Pick Up” option is always a breeze, it’s actually cheaper to buy certain products this way & it gets rid of waiting for a specific item to be tracked down on the floor. Cartwheel makes this even better with price options & most recently I have really started to use the “Buy 2”, “Buy 3”, “Buy 4” & receive a Target Gift Card $5-20 for next purchase. I love this feature because it’s often paired with Household Items, Laundry Detergents & Bath & Body Essentials! You usually run out of everything at once so it’s easy to take advantage of & then you get that extra Target $$ to make a purchase you just really want but it wasn’t in the budget! The Target Shopping App is My Go-2 Personal Shopper & Savings Assistant!! -
Five stars
I’m rating this app five stars because even though it has its glitches I work at Target and have to struggle with people in store who believe that everything should happen perfectly. Like the second something is bought it should *poof* reflect in our store devices and the online availability. And that we should somehow be able to see the percents that come off of each item when we hit total (Just a heads up, it doesn’t tell us until you know too.) And while I know you guests won’t understand this, I’d rather they stuck with the developers they have instead of spending more money here, and put more money into our brick and mortar stores. For me, I feel like that should be top priority. But hey, you want to mock the company more for putting more money into other things, then go for it. But understand that that effects hours, training and your service in store. This app is awesome if you take the time to work through a few glitches and use a little patience. -
So Convenient
Target has really stepped up their game by adding Drive Up. Today, we were getting our shopping done - when we got home I realized I forgot to get coffee grounds. Tragic! How can anyone survive Monday morning without coffee? We had to meet my parents for dinner so I didn’t have time to run back out to grab coffee. I used the app to purchase coffee and pick up using Drive Up. It was so seamless. After our dinner, I clicked that we were on the way, right when we pulled up the employee was there waiting with my order. So perfect! I’ve tried other stores that offer the park/pickup option (Walmart, Kroger, etc.) and I have to say Target is definitely the best. Each time I’ve used their app the employee has been there waiting for me right when I pull in and they are always so friendly. It’s literally like a drive thru. The only somewhat negative thing is that you cannot get cold/refrigerated/frozen items using Drive Up, which is something other stores do offer. -
A little confusing to change stores and purchase the item at first, but beyond that initial confusion, the app showed me my previous purchases, it offered pickup or delivered to the car, and it let me know when my items were ready so that I didn't waste time. Really appreciated. Thanks to all the essential workers!!!!!!!
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Please fix app ASAP!
I used to love this app! I even loved that you merged the cartwheel into the app. I always thought it was stupid that I needed 2 apps. I even loved that you added the wallet. As a woman who changes purses, wallets etc I have forgotten my target card before so that’s great. HOWEVER what the hell have you done to this app! Now it crashes all the time in the store. Also more importantly I CAN NO LONGER ACCESS MY LIST!!! I live by that list when I shop! You released an update & didn’t fix a thing. I was in the store today & saw the dot indicating the app was updated. So foolishly I go in thinking the app is fixed try to access the list, nothing. So I restart the phone try again, nothing. Then I try to scan an item it crashes. It’s infuriating! How did we go 2 steps forward with the app & go 20 steps back! Is this the end of the world, no! But as someone who loved that I could do my list & therefore shop more efficiently since I knew where each item was to now lose that function & have to spend 3xs more time scanning my items for cartwheel it’s extremely annoying. First world problems, yes. But somebody is getting paid to develop & maintain this app for the customers therefore it should actually work! -
*disclaimer I work here, this review is of my own opinion however and I will try to be as unbiased as possible* Overall, the app would be 5 stars for the following reasons: 1. You get access to TONS of deals via target circle 2. Easy access to both online and in-store inventory 3. Ease of payment access, load your red card, gift card, or pay with a credit card to get 1% back. 4. Drive ups! Overall this is one of the best store apps. However, it's bogged down by constant server/technical issues
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App has shown items in stock in store that aren’t
App most recently showed me an item was in store, showed a buy online, pick up in store option and gave me trouble when I tried to use a prepaid gift card. Spoke with two reps in customer service on the phone, store employees, and I’m still frustrated about my experience. 1st phone rep helped me place order after app didn’t work for me because of difficulty I had placing my order with a gift card. Order was confirmed, then I received an email saying the item couldn’t be picked up. That’s when I called the store and they told me they had the item. I went down to the store, they told me that my card would actually get charged in the store when the item was picked up. I guess the moral of the story is don’t expect to be able to use any gift card other than a Target one if picking up in store. They handled it awfully and put me on the phone with the second rep I spoke to. Left the store looking at the item I wanted sitting in customer service and the employee telling me the charge on the gift card would likely come off in a few days because it was just a temporary hold. -
Improvements could be made. For example, when I'm shopping for at-store pick up, the app shows my pick up location as my city name. For example, let's say I lived in Los Angeles. My pick up location says "Los Angeles". There are at least 3 Targets in my city, so I always have to go digging around to make sure that I haven't accidentally selected the wrong location. Also the app doesn't make it obvious how long I have to pick up my order. It just says that the order will be ready in 4 hours.
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Mostly ok. My only criticism is some items I have to search multiple times, with different combos of words, for things I know exist in store. Mostly this is an issue for grocery, as that is 90% of the shopping I have done on the app. I have not had an issue with personal care or toiletries items. Those are easily searchable. I think grocery searches would be benefitted by more redundancy in the search fields so a customer does not have to guess the exact word combo to find product.
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Very nice but could be even better....
The new app is very nice, with Cartwheel right there. I love that I can make a shopping list and it tells me where the items are in the store and whether there is a cartwheel coupon to go with it. However a few suggestions to make it even better/easier: -make the shopping list editable so I can add to something already there or move them around -when browsing cartwheel, I'd love to be able to have the capability to not only add those items to cartwheel, but add to my shopping list from there. Seems that you can only add cartwheel items to the shopping list once you've added an item to your list, it shows you there's a cartwheel coupon, you click the little cart to see it, and there you can add to both cartwheel and the list, but then I have my generically listed item that I have to remove and the one added by cartwheel. So in essence, I want to be able to start building my shopping list from cartwheel browsing first. Aside from the above, it is overall a definite improvement and much easier to use. I love the wallet, as well!!!! -
Target Drive Up is awesome!
Target is providing an excellent Drive up service. I am someone who uses Walmart grocery pickup, Sams club drive up pick up and Harris teeter. Target service is the best. Sams awful service no signature required, messes up order, before they even bring the order email comes that your order has been picked up and how was your experience, also can not cancel the order. Harris teeter is good but expensive, I also like how they provide actual paper receipt. Walmart is hit and miss but my main complain is it takes them a long time to bring order, and they use those not so practical baskets, carts are more efficient and functional. Target service is fast, I can add items to my order, I can cancel my order and there is no minimum purchase requirement. I don’t mind $10 or $15 minimum purchase but more than that hinders me from ordering. I do not always have $35 or $40 items to order when I don’t have time to go to store. I do wish target will add basic cold items like milk, egg and yogurt to their service. Also maybe bread. -
I love the app. Easy to shop. The only place I shop online. I wish when I checked out it gave u the option if you wanted to pay for a bag or if you were bringing your own. it misses with the amount I'm paying. additionally same thing when I get a gift card. I need upfront charges when I pay because I'm putting it in my checkbook and it doesn't balance with all the many numbers. when I look up a receipt. inwould love to see how much each item costs. I have to go online to look it up on laptop.
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Overall it’s a good App
We’ve used this app for several months now. So far it’s been very helpful, and we like the ability of the drive-up feature. One thing I would love to see is the ability to manually choose which Target Drive-up you want to stop at first. Here in the Eastern part of Virginia, we have many Target store to choose from. What I don’t like is if you have multiple drive-up order at different stores. You have to go in order of the purchases. For example: my wife had (2) orders for Drive-Up. Order #1 was at the Military Hwy store, and Order #2 was at the Pembroke Store. The second order is further away from my house so I checked into the Target app, and the info for order#1 showed up. I went to Pembroke store thinking that GOs would notify this store. No! So I called the guest services and told them I’m picking up order . The store reply, “Sir, the app doesn’t show us you’re on the way here.” I said, “ I’m outside in waiting “ Just wish Target would allow users to pick which drive-up order they wanted to get first. -
Two things to Fix
I really enjoy using the app, except when it comes to check out. First, there should be an option to apply a pick up location to all items in your cart instead of having to select a location for each item, if that’s not what you’re trying to do. It’s really time consuming when you have a bunch of stuff in your shopping cart. Second, the wallet doesn’t allow you to use hard coupons or gift cards. Every time I’ve tried the associate says they apply cartwheel first, then coupons or gift cards, but if your red card is linked to the wallet, it’s making the purchase immediately after applying the cartwheel & going back to apply gift cards not linked to your wallet is a pain. I unlinked my red card from the wallet to get around this, but it would be nice to be able to use the wallet as intended and not have to produce the actual card. All in all, I love the app and the ease of use - just fix those two things & I’d be happy to give five stars!
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Good app. Easy to use. I always use the drive up pick-up option. Would have given 5 but occasionally some issues saying an item is in stock and going through the checkout process completely to find out later the item is unavailable leaving me with no option to pick an alternative since the order is already completed. Then you have to place a second order or, for me, by that point I'm usually too frustrated to pace a second order and I just go to a different store.
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App is not that good.. I never thought I would say this but the instacart process is much better. I know when each item has been shopoed. Also Target is a major problem with how much is not in stock. And the prices have gone way up. Some items are more expensive than Publix now. It is really not a good shopping experience. The app is very difficult to manage now. And I know I am not the only one complaining. The problem is that probably the tech experts never really shop.
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Comments
I love that I’m able to get most items while I’m shopping online but through this pandemic, I haven’t been able to get groceries with my other items. I have only been in 1 grocery store & 1 pharmacy since March 1. By not being able to get groceries when I pick up my other items, it has forced me to shop elsewhere. Furthermore, when it comes to toilet paper, disinfecting spray and wipes, let me put it in my cart & pick it up. Limiting the quantities is fine. If the product is out when your employee is picking my order, then send me a text or email asking about a substitution. If I don’t like the substitution, be able to remove that item from my order when they bring it to my vehicle. If an item is out when they’re picking, just communicate that via email or text so that I’m aware that it wasn’t available when picking. It would be nice to have the capability of choosing to pick up the next day & have the opportunity to modify my order up to a designated time. I know I don’t have to pick up my order the same day, but it would be convenient to be able to alter orders that aren’t being picked up within the same day. -
(Edited on 10/13/2020: My original complant and veiw of this app has changed. They seemed to have made this app more user friendly.) Original complaint: When placing order it's difficult to put in your card number so that it will go through first time instead it gives you a warning would like you to fix this problem maybe adding a feature where you could take a picture of the card like they do on bank and such my make things a little bit easier
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This is an okay app. The downside is that if you decide to switch delivery methods (or fail to choose the wrong one while putting your cart together), the process is time intensive. There's no option to either select all the items and switch delivery or switch delivery methods at the top of your list. Very annoying. Maybe you should work on making the app more customer friendly.
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My experience would have been better but after all my bills paid on time. Because of a glitch on your system I had all my payments done electronically it stopped a payment and I tried to pay at the store and they wouldn't accept payments at that time. Now I have a bad mark on my credit. It is hell to remove. Anyone know how I can get it removed.
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Super handy but not always accurate
I use this app all the time. To see if something is in stock before heading to my local store. To order something for pickup. To check sales and clip coupons. Amazingly handy to quickly figure out what aisle something is in while shopping at my local store. Super useful especially for moms! However, there are some flaws that are annoying. The app often says something is in stock at the local store, so I head there to find it and it’s actually out of stock. Or I order something “in stock” for same-day local pickup and they end up having to ship it to my house days later because it’s not actually in stock. Also, I can’t stand how there are online-only sales accessible through the app. So for example you might look up a product you want to buy in the app, see the price while you are at your local store, but it is not on sale in the actual store so you have to either pay full price or order it online and wait for it to ship. First world problems, obviously, but fixing these issues would really streamline the user experience. -
It's too difficult to have to change the store item by item from the cart. It would be easier to change the store only, and see how it effects your order. Also when switching between store and app, pickup method automatically changes, and you have to switch item by item, where again, it would be easier to change all at once.
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Love!!!!
I absolutely love the Target app and the Drive-Up feature they’re now offering where I live. I’m a mother of two toddlers so making a trip to Target can be overwhelming, but now I’m able to do all my shopping online while they’re asleep and pick up (most item) through their Drive-Up service. The ONLY issue I have is that not all items are available for Drive-Up, which to me makes no sense. I mean certain items that may require an adult to show an ID, I totally get, but for example, dish washing soap... there’s a specific dish washing soap that is not available for the Drive-Up service, but every other dish washing soap is available. If a Drive-Up service to a store is going to be available, then it needs to be for the WHOLE store and every last single item that’s inside of it. When I go to McDonald’s drive-thru, they don’t make me get my burger and fries at the window and then require me to come inside to get my drink! I mean that makes no sense. Once every item, or least the items I’m needing become available for Drive-Up, then I’ll change my rating to 5 stars. -
Needs a payment wizard when setting up
The initial of attaching a payment method to the Wallet is confusing, and the process is not clearly stated. After transferring to a new phone, I found it difficult to understand if my payment method (Red Card) was properly attached to the Wallet and working. I suggest a “payment wizard” or helper be added. This should be automatically launched when a customer logs into an existing account that has a payment method attached. (Put up a “Attach Now / Later / Never” dialog). There should also be a radio button in the Wallet screen to add a payment method if none is attached. Finally, the workflow is unclear when using the Scanner function on an iPhone 7. The product info window covers up part of the Scan box. This User’s inclination is to close the product info page, and that exits the scanner (which always frustrates me!) The Scan box should be moved higher on the screen to make it clear the user can just scan another item. Fix your screen layout on classic iPhones!
Filter Reviews
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Even now many features are missing....why?😑
The rating is for the app only. Love this store and when they added pick-up & drive-up, I was so happy. When I saw the app was missing features that would make filling my cart fast & easy, I figured they’d fix it in time...but they haven’t. I’m taking about simple things even our grocery store has on their low-tech website. Such as a list you can build (of items you buy frequently) in a column format with a link at the bottom that says “add to cart”. Empty boxes by each item for you to check, (whether 5 or 25) then click “add to cart”...done. The list doesn’t disappear (like target’s list), it’s always there for you to return to. Now Target does have your “favorites”; however they’re big pictures you have to click on one at a time to add to cart, and no “view all” option, so you may have 5-10 pages you have to keep loading. Lastly when you finally have your cart filled, there is no link to easily switch the whole order between pick-up and drive up if you change your mind. You have to tediously go though one item at a time...yet there’s plenty of space at the top for this link! Sigh. Target please please add these simple features! Thx so much for listening ~ -
Target double sell gift card.
I got $250 Target gift card from my friend for my newborn baby's baby shower. I m not rich, I had been to avoid use it because I wanted to use it for diapers. ( Target’s grocery are much expensive than Walmart, but diapers are the same price in any big store ). I redeemed this gift card on Target mobile App on the same day I got it. So this month I still have over $180 in my account. But couple days ago, I was trying to buy diaper on on the Target mobile App as usual since I m a single mom with full time work ( I don't have time to shop inside store), but it ask me to put another payment which was first time had this situation. So I went to ” my wallet ” to check out. There was no gift card anymore. It's so wierd. So I called Target customer service, the lady answering my call said the gift card was used 2 days ago with lots of items ( I can see the last 4 digits of my gift card in the app since I always use it through my phone at home. I never carry it with me. And it was used in another state. This lady insisted that I lost my gift card and someone got it and use it in another state. So she said ” lost is lost, we couldn't do anything for you about this” It did make sense at all. I never carry the physical gift card with me, how can I lose it? -
app is pretty nice, but the curbside pickup option is becoming buried / nearly impossible to find. Ordering from the website only offers in-store pickup and a note that says "use the app to change to curbside pickup", and then it's only on one of seven screens where you can look at your order that you can actually change it. Very poor design OR (even worse) deliberate manipulation to get people to go in the store instead. I'll update this if the process gets better.
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Recent Update = UX Nightmare
Like many others, I was a long time user of the stand-alone Cartwheel app, which I considered to have a superior UX and feature set over the brand’s flagship app — this is also why, I regrettably began using this app when it replaced the stand-alone Cartwheel app several months ago. With that said, I’ve handled that this app is focused more on online than in-store shopping, I’ve dealt with the fact that it’s UX pales in comparison to the original and tasks that once took 1-2 taps now take 3-4(or more), and I even looked past several weeks of sign-in issues during the transition period. However, with the latest update, for some reason the development team decided to add sound effects to Cartwheel user actions. This would not have been a problem if the team had been conscientious enough to allow users to disable these sound effects, however after searching within the app and the phone settings I have been unable to find a quick and easy way to do this, which quite simply is bad UX. With the variety of other options available for providing feedback after a user performs an action, I see no excuse for the development team to not allow users to disable in-app sound effects. -
Bad user experience, confusing, buggy, i could program it better.....It is getting better but now frozen items for same day drive up are buggy and will let you add some but not others. An example would be adding a gallon of ice cream but unable to add same ice cream in a pint. This is costing target money. I would shop here all the time if I could get my froZen items reliably.
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Cumbersome. At checkout when you input your mobile number red circle sales/offer should automatically be applied. Instead app wants you to pull out phone and scan barcode during your shopping experience. At checkout there should be a prompt to ask if you want to use reward points in your wallet rather than you having to manually retrieve. Others do both so not impossible; Target just wants you to work for the reward or miss the opportunity.
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This app used to be great but with the latest update, all reviews are gone. As in, an item has 391 reviews and 4.5 stars, yet when you click to actually view the reviews, it says there are none yet. Share the item to your web browser and boom, the reviews magically reappear. The app is a complete waste of time in terms of trying to find which items to select, just to have to research everything on the website instead then go back and add to cart in the app for purchase.
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All order ahead options are being taking away for a lot of products
This app has bugs. Not just breaking down at times, it’ll also tell me something is available for pick up and then when I click to add to cart it will say “oops check ...” basically that’s it’s not available for pickup even though it lets me select it. It will tell you an item is out of stock when you’re checking if something is available at a different store or if it’s available for pickup at a list of different stores and it’s 90% not true, its there if you actually go to the store- what it means is the item is not available for pick up/drive up. Pick up and drive up are meant to help people who really need it to save time and can’t/aren’t available to run in the store, whether it’s a disability/health issue or some other personal reason. At the start of COVID there were way more things available for pickup/drive up now the list is quickly dwindling. And there’s no rhyme or reason to it. I get you wanna have stuff for the people who visit the location but surely target is a big enough corporation to figure out a way to satisfy all their guests. -
Terrible customer service !!
I recently was sent a baby shower gift of the delta white Jordan changing table which the first order that was received was damaged, so I went to the Cross Keys Sicklerville location and had a “manager” re order me another changing table same exact one and when it was received it was color “gray” and the totally wrong one. So I had to move again go back to the target location in Sicklerville and order yet another one. As of this week another one was delivered Oct 7th and today as I am trying to assemble it, the entire white wood was discolored and so yellow and dingy looking! Once again I returned to the target Sicklerville location to return my damaged order and no apology nothing just handed me another gift-card ! So for a fourth time here I am re ordering another Delta Jordan WHITE changing table! And I am BEYOND furious being my due date is only a few short weeks away and I still have no changing table not to mention the 4 times back and fourth returning to the store to take back and re order this item !! I am so disappointed in target online and they’re customer service!!!! I am a frequent target shopper and as these last couple times I dread even going back into there!!!!!! -
Avid Targeter
I love target. The features are great. Drive up is an amazing tool to have. I’ve used this for years and had no problems. I felt really secure to use this for most of my shopping until this past week. One of my target packages got intercepted and UPS couldn’t figure out why. So I figured either system glitch or someone had access to my target account to manipulate the package. But I had two target packages and only one of them got intercepted by the “receiver.” I changed my account password and even removed my target card and monitored for about 5 days. All good. No fraudulent charges. So I went and shopped for a pickup. Got my pickup. Later that day I saw a huge uptick in my nonprofit votes, which I wouldn’t have minded but you only get one per purchase and this was 10 more votes than I’d had originally I swear!! I’ve been eyeing my target app receipt purchases (online/in store), my REDcard account and my personal bank account for the past 24 hours. Nothing so far but it’s just weird right now with target. I’m thinking about canceling my card. I can’t risk this especially right now. Target do better security!! A major overhaul please!
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If I have my username and fingerprint saved, please stop making me re-enter my password. It never fails when I'm in checkout, and I want to use the wallet feature. It asks again for password.... And because I don't use "password1" for a password, I have to look it up.
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Actual garbage. I added a payment card AND EVERYONE CAN SEE I ADDED A PAYMENT CARD but I guess that one isn't good enough and the app won't let me use it. No one actually knows how to fix it. I'd have been better off trying to pay with my shoes or my firstborn child.
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Searching for items doesn't work correctly
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Hard to navigate this app.
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If you wanted to create an app that was difficult to use, confusing, and had more steps than neccessary to use you'd be hard pressed to do better than this.
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Glitch central
There are more glitches with this app, and there have been for years, than any other app on my phone. Can’t add new payment cards, no service (despite full bars & every other internet based function on my phone working), gift card not accepted for a pick up order bc the card has to be used in store, etc. I have higher expectations for Target & this app is trash. -
Bad app
I bought a gift card and my purchase went through yet it still said it was in my cart, and then when I talked to support they pretty much told me there was nothing to do, horrible app and even worse service -
No longer able to use it to check online prices
You just made more work for your employees because I will now make them scan every item I buy to check if it’s cheaper online. -
Barely functions
Ever since the recent iPhone updates my app is so slow. It barely functions and I’ve updated the app. I used to love it, but not anymore. -
After Account rocked, password reset code not working.
After Account rocked, password reset code page not working. So can’t input code.
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Even now many features are missing....why?😑
The rating is for the app only. Love this store and when they added pick-up & drive-up, I was so happy. When I saw the app was missing features that would make filling my cart fast & easy, I figured they’d fix it in time...but they haven’t. I’m taking about simple things even our grocery store has on their low-tech website. Such as a list you can build (of items you buy frequently) in a column format with a link at the bottom that says “add to cart”. Empty boxes by each item for you to check, (whether 5 or 25) then click “add to cart”...done. The list doesn’t disappear (like target’s list), it’s always there for you to return to. Now Target does have your “favorites”; however they’re big pictures you have to click on one at a time to add to cart, and no “view all” option, so you may have 5-10 pages you have to keep loading. Lastly when you finally have your cart filled, there is no link to easily switch the whole order between pick-up and drive up if you change your mind. You have to tediously go though one item at a time...yet there’s plenty of space at the top for this link! Sigh. Target please please add these simple features! Thx so much for listening ~ -
Recent Update = UX Nightmare
Like many others, I was a long time user of the stand-alone Cartwheel app, which I considered to have a superior UX and feature set over the brand’s flagship app — this is also why, I regrettably began using this app when it replaced the stand-alone Cartwheel app several months ago. With that said, I’ve handled that this app is focused more on online than in-store shopping, I’ve dealt with the fact that it’s UX pales in comparison to the original and tasks that once took 1-2 taps now take 3-4(or more), and I even looked past several weeks of sign-in issues during the transition period. However, with the latest update, for some reason the development team decided to add sound effects to Cartwheel user actions. This would not have been a problem if the team had been conscientious enough to allow users to disable these sound effects, however after searching within the app and the phone settings I have been unable to find a quick and easy way to do this, which quite simply is bad UX. With the variety of other options available for providing feedback after a user performs an action, I see no excuse for the development team to not allow users to disable in-app sound effects. -
Bad user experience, confusing, buggy, i could program it better.....It is getting better but now frozen items for same day drive up are buggy and will let you add some but not others. An example would be adding a gallon of ice cream but unable to add same ice cream in a pint. This is costing target money. I would shop here all the time if I could get my froZen items reliably.
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Cumbersome. At checkout when you input your mobile number red circle sales/offer should automatically be applied. Instead app wants you to pull out phone and scan barcode during your shopping experience. At checkout there should be a prompt to ask if you want to use reward points in your wallet rather than you having to manually retrieve. Others do both so not impossible; Target just wants you to work for the reward or miss the opportunity.
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All order ahead options are being taking away for a lot of products
This app has bugs. Not just breaking down at times, it’ll also tell me something is available for pick up and then when I click to add to cart it will say “oops check ...” basically that’s it’s not available for pickup even though it lets me select it. It will tell you an item is out of stock when you’re checking if something is available at a different store or if it’s available for pickup at a list of different stores and it’s 90% not true, its there if you actually go to the store- what it means is the item is not available for pick up/drive up. Pick up and drive up are meant to help people who really need it to save time and can’t/aren’t available to run in the store, whether it’s a disability/health issue or some other personal reason. At the start of COVID there were way more things available for pickup/drive up now the list is quickly dwindling. And there’s no rhyme or reason to it. I get you wanna have stuff for the people who visit the location but surely target is a big enough corporation to figure out a way to satisfy all their guests. -
Avid Targeter
I love target. The features are great. Drive up is an amazing tool to have. I’ve used this for years and had no problems. I felt really secure to use this for most of my shopping until this past week. One of my target packages got intercepted and UPS couldn’t figure out why. So I figured either system glitch or someone had access to my target account to manipulate the package. But I had two target packages and only one of them got intercepted by the “receiver.” I changed my account password and even removed my target card and monitored for about 5 days. All good. No fraudulent charges. So I went and shopped for a pickup. Got my pickup. Later that day I saw a huge uptick in my nonprofit votes, which I wouldn’t have minded but you only get one per purchase and this was 10 more votes than I’d had originally I swear!! I’ve been eyeing my target app receipt purchases (online/in store), my REDcard account and my personal bank account for the past 24 hours. Nothing so far but it’s just weird right now with target. I’m thinking about canceling my card. I can’t risk this especially right now. Target do better security!! A major overhaul please! -
Do not add your Redcard to the wallet!
If you add the red card to your wallet, it ruins the entire checkout process if you have coupons or target gift cards. It automatically processes your redcard payment when you scan the barcode at checkout, even if you were just trying to scan it to apply the cartwheel discounts. If they scan the cartwheel app prior to processing your coupons, it pays with your redcard and you are out of luck with using the coupons. The same goes for the gift cards. I even provided my gift card prior to letting them scan my cartwheel app. They scanned the cartwheel app after “processing” my gift card and the cashier informed me that the gift card did not go through once she scanned the cartwheel app and it applied the full payment to my red card!! She informed me that the only way you can use a gift card and the cartwheel app (if you have your red card in the wallet) is to add your gift card electronically to the Wallet within the cart wheel app prior to checkout. It just seems to ruin the entire checkout process if you have your red card applied to your wallet in the cart wheel app. -
Mobile Payment Mis-fire
I’m extremely disappointed with the Wallet feature in this app. It is limited in use because currently only works with Target Red cards. I forgot my wallet one evening and couldn’t go back to my home to get it because the store was closing. I thought maybe I could use the wallet feature but an employee stated only for Target Red cards. Also, I thought I could use Apple Pay because it’s available in the Target app but fortunately not possible as I came to learn. The decision to use mobile payment feature is great but to limit it to curtain cards and not provide other options is frustrating for the consumer. I’m unlikely to shop at Target because of this negative shopping experience. I understand not wanting to use Apple Pay in-store to avoid licensing fees or other aspects that could hurt Target’s bottom line but at what cost to your consumer. I’d prefer going to a competitor, Walmart, that has a simpler mobile payment system that is open to different types of debit/credit cards. I hope this issue will be fixed or other mobile payment options made available in the future. -
Not great
My last few online orders were a nightmare. Part of my order showed up for pick up and part of it was shipped. This I found out when I got to the store to pick up. I told clerk I specifically ordered pick up because I didn’t want my product to freeze. He told me I could return if I wanted. It never did ship. My next order I received an email that my order was ready to pick up, when I went in a few days later, the clerk said my order was cancelled. A crazy thing happened though, she asked what it was and I told her and there just happened to be one of my items sitting there at the courtesy counter. I guess someone else didn’t want. My last order I put on my red card for free two day shipping and all of my items shipped except a pair of boots. It said in my cart the boots could not be shipped to the address given?!? Now I have to make a special trip to the store for one item, which may or may not be there in possibly 4-7 days if it’s not cancelled, while the rest is coming to my door. What I thought was to be a convenience, has turned out to be anything but. -
Easy to shop, but very hard to verify pickup location
It is really hard to find the address of the pick up location. And I’m not sure why, but it didn’t save my location. Maybe there was an update between uses. I made a small purchase and when I went to get it discovered it was at the target 20 minutes away instead of the one right by my house. I live in a big city, so they all have the same associated city name, which is ALL that displays through the whole purchase process. In fact if you want to verify which address is currently selected you have to dig to figure it out in a rather unintuitive place. The app should really show you the whole store address at some point in the check out process. That being said shopping is super easy, and I love those features. In fact I would rate the app a 5 if it weren’t for the address issue. That bumped it down so much because online shopping is the easy part. The pick up is the hassle. And now I have gone to 2 targets to pick up one small order. My efforts to save time ended up costing me a whole lot more.
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Target double sell gift card.
I got $250 Target gift card from my friend for my newborn baby's baby shower. I m not rich, I had been to avoid use it because I wanted to use it for diapers. ( Target’s grocery are much expensive than Walmart, but diapers are the same price in any big store ). I redeemed this gift card on Target mobile App on the same day I got it. So this month I still have over $180 in my account. But couple days ago, I was trying to buy diaper on on the Target mobile App as usual since I m a single mom with full time work ( I don't have time to shop inside store), but it ask me to put another payment which was first time had this situation. So I went to ” my wallet ” to check out. There was no gift card anymore. It's so wierd. So I called Target customer service, the lady answering my call said the gift card was used 2 days ago with lots of items ( I can see the last 4 digits of my gift card in the app since I always use it through my phone at home. I never carry it with me. And it was used in another state. This lady insisted that I lost my gift card and someone got it and use it in another state. So she said ” lost is lost, we couldn't do anything for you about this” It did make sense at all. I never carry the physical gift card with me, how can I lose it? -
app is pretty nice, but the curbside pickup option is becoming buried / nearly impossible to find. Ordering from the website only offers in-store pickup and a note that says "use the app to change to curbside pickup", and then it's only on one of seven screens where you can look at your order that you can actually change it. Very poor design OR (even worse) deliberate manipulation to get people to go in the store instead. I'll update this if the process gets better.
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This app used to be great but with the latest update, all reviews are gone. As in, an item has 391 reviews and 4.5 stars, yet when you click to actually view the reviews, it says there are none yet. Share the item to your web browser and boom, the reviews magically reappear. The app is a complete waste of time in terms of trying to find which items to select, just to have to research everything on the website instead then go back and add to cart in the app for purchase.
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Terrible customer service !!
I recently was sent a baby shower gift of the delta white Jordan changing table which the first order that was received was damaged, so I went to the Cross Keys Sicklerville location and had a “manager” re order me another changing table same exact one and when it was received it was color “gray” and the totally wrong one. So I had to move again go back to the target location in Sicklerville and order yet another one. As of this week another one was delivered Oct 7th and today as I am trying to assemble it, the entire white wood was discolored and so yellow and dingy looking! Once again I returned to the target Sicklerville location to return my damaged order and no apology nothing just handed me another gift-card ! So for a fourth time here I am re ordering another Delta Jordan WHITE changing table! And I am BEYOND furious being my due date is only a few short weeks away and I still have no changing table not to mention the 4 times back and fourth returning to the store to take back and re order this item !! I am so disappointed in target online and they’re customer service!!!! I am a frequent target shopper and as these last couple times I dread even going back into there!!!!!! -
Very bad store pickup experience
When I arrived at my local Target to get my “pickup in store” order, I found out that only two of my nine items from my order were available for pickup. Turns out, the other items were being shipped to me. I was confused because I thought I specifically marked those items for pickup, even searching using the app’s filters for items only in my store. The app failed to communicate to me that the items were going to be shipped instead of picked up. So I promptly cancelled the other items in the order right in the store from the app. I even double checked they were cancelled by viewing the details of my order again the seeing a cancelled “x” symbol next to the items. Many hours later today, I get an email from Target that “my order is on the way”, and my card has been charged and the items are being shipped to me. This is really lame; I didn’t want groceries shipped to me, my apartment doesn’t even accept packages so I guess I get to wait in line in the post office in a week to pick up groceries I wanted today. Really lame experience. Turned me off from Target’s app; it’s too bad because I was excited to try out pick up, too 😕. -
The scanner in the app no longer works!
Absolutely terrible Target news!! After several bad experiences in the store this weekend I called corporate to find out why the Target app wasn’t working. Turns out they updated the app and the in-app scanner will now only show online prices making the scanner in the app basically useless! We now have to go back in time to several years ago where you have to bring stuff to the in-store scanners to check a price. The reasoning I was told on the call this weekend was that it would make the shopping experience easier by providing the online price to match to... EVERYTHING in my cart that I scanned was significantly higher online than in store. 😡😡I am so disappointed. The Walmart app allows you to easily switch from the online to in-store price so I don’t understand why Target is taking a step backwards. I am hoping Target will change this back or at least give the option to see both in the app. It’s often times hard to find a working scanner in the store and some remodeled stores don’t even have scanners. Target- please reconsider as this change has made shopping way more difficult! -
Inaccurate availability for items
My trips to Target have gone from 1-2 times a month to 2-3 times a year. Three years ago product availability displayed accurately 99% of the time. That’s all changed; multiple trips I couldn’t find items that showed available. An employee couldn’t even find an item when I asked -I walked away from the items in my cart and out the door. Two months ago after seeing disinfecting wipes show available for three days I finally called and was told “no that’s wrong we don’t have any”. I watched for a few more days and the availability never changed. Today, three different cleaning products show available; I called and the recording said if you’re checking on stock level sorry we can’t help you. I wasted my time driving to the store since none of the 3 items were on the shelf and when I asked the customer service desk she tells me I can call in and to ignore the recording. She also tells me that it shows available for items because they don’t know when they’re getting their delivery. Huh? I didn’t buy anything today and I’m not coming back to Target. -
Harder to use with latest update
I have to agree with others who have pointed out that the most recent update has made the Circle offers aspect of this app much more difficult and cumbersome to use. It now takes at least one if not two extra taps and/or clicks to a different screen to see all of the Circle offers in a category. Prior to the most recent update, you could click on the category and see all the offers in that category or have the choice to fine-tune your search. Now you have to click on every sub-category to see all of the offers, and I still am not convinced that I am seeing them all so will have to scan every item individually once I’m at the store just to make sure I don’t miss an offer. Not helpful, Target! I really liked the opportunity to browse the offers, and as a result, often ended up purchasing things I hadn’t even been shopping for — much like browsing in-store. If you are trying to make it more difficult for your customers to use this app, especially for finding the additional Circle discounts, congratulations, you have succeeded! -
Shame on Target
Using cartwheel, in the Fishers, Indiana location, which is an entirely inconvenient process, while you want to shop for everything throughout the store, and for the two categories that I came to the store for, the pricing was less online(cartwheel) than in the store. This has happened to me before, but your personnel has always accommodated the pricing at the register. But not today, however, the cashier managers as well as your customer service manager proceeded to inform me that they could not price adjust until tomorrow following corporate direction! They allowed me to order the merchandise online for pickup in store, that I had in my hand, pay for it, and didn’t let me take the merchandise with me. They told me that they would fill the order and notify me by email when ready. I hope you read this out loud and realize how outrageous and discourteous this is. How can consumers, especially loyal ones like myself, not search for better service from other retailers. Please re-evaluate your corporate decisions keeping your integrity and your customers perception in mind. Jeanette Lupinacci -
Horrible experience with an app I once loved...
I attempted to place an order for items I had been eyeing in my cart. I clearly picked a popular time. I attempted to order items that were shown as still in stock for close to 45 min. I attempted to refresh, still no luck. Closed out and left out items intentionally to see if stock was an issue. Now, the error is it can’t be delivered to my zip, my work zip or my parents zip. By the time I called customer service, I was beyond frustrated. Not to mention after over an hour trying to place what I thought was a simple app order, my kids are done with it. I called customer service and was disconnected once, then called again and could not hear at all (and I was calling on a land line, so it was not on my end). After another 20 minutes, I was told the items shown as available were in fact out of stock. And when I ask if I can get the item at this price when it’s back in stock - “if it’s in our 14 day window.” Like that will happen! BEYOND frustrated. Be set-up to handle the demand when you put an offer for 30% off.
- Wallet lets you load your REDcard directly to the app so you can save even more at checkout when buying gifts for yourself or others
- Cartwheel brings you a comprehensive list of sales, offers and all online promotions, all in one easy-to-access place
- Can’t find what you’re looking for? Locate the item in store with correct aisle numbers, or find it online and have it shipped directly anywhere
Reviewed by Laura S on December 19, 2017
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Release Notes
2020.19.1
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