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Plan, shop and save with the Target App, now with Target Circle.
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About Target
Google Play
Now the Target app can help you have a more rewarding Target run! Introducing Target Circle, which gives you access to hundreds of deals, a birthday gift and the chance to support your community.
Plan your next Target run by checking out Target Circle offers, the Weekly Ad and item availability all in one place. Then streamline your run with store maps and aisle locations, and scan item barcodes for prices, reviews and available deals.
Wallet is the fastest, easiest way to pay and save in store. With one scan, you can pay with your credit or debit RedCard and redeem Target Circle offers, gift cards and Target Circle earnings.
Plan your next Target run by checking out Target Circle offers, the Weekly Ad and item availability all in one place. Then streamline your run with store maps and aisle locations, and scan item barcodes for prices, reviews and available deals.
Wallet is the fastest, easiest way to pay and save in store. With one scan, you can pay with your credit or debit RedCard and redeem Target Circle offers, gift cards and Target Circle earnings.
App Store
Now the Target app can help you have a more rewarding Target run! Introducing Target Circle, which gives you access to hundreds of deals, a birthday gift and the chance to support your community.
Plan your next Target run by checking out Target Circle offers, the Weekly Ad and item availability all in one place. Then streamline your run with store maps and aisle locations, and scan item barcodes for prices, reviews and available deals.
Wallet is the fastest, easiest way to pay and save in store. With one scan, you can pay with your credit or debit RedCard and redeem Target Circle offers, gift cards and Target Circle earnings.
With improved iPad support, the app makes it easy to shop from anywhere, allowing you to search our entire selection, complete with online promotions and flexible ordering options. Order quickly and securely every time, then choose to pick it up at your local store or have it delivered to your home.
Do Not Sell My Info-California Residents
http://www.target.com/do-not-sell-ca
Plan your next Target run by checking out Target Circle offers, the Weekly Ad and item availability all in one place. Then streamline your run with store maps and aisle locations, and scan item barcodes for prices, reviews and available deals.
Wallet is the fastest, easiest way to pay and save in store. With one scan, you can pay with your credit or debit RedCard and redeem Target Circle offers, gift cards and Target Circle earnings.
With improved iPad support, the app makes it easy to shop from anywhere, allowing you to search our entire selection, complete with online promotions and flexible ordering options. Order quickly and securely every time, then choose to pick it up at your local store or have it delivered to your home.
Do Not Sell My Info-California Residents
http://www.target.com/do-not-sell-ca
Write a Review
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Love this App!
Nov 25, 2020 I am a target shopper fanatic. They have everything I need, and the app makes it easy and efficient to online order, or online order pickup. I absolutely love it! It also has a great feature to see where items are depending on the store you are in. It tells you exactly what aisles to find an item in. In the time of covid, I find that targets app implemented online order pickup very well. You order and in about 4 hours or less your item is ready. You just put in the app that you’re on the way and they have a little chart to select what kind of vehicle you have so they can find your car! Contactless and efficient. The app also offers a variety of savings/coupons. If you sign up (for free) you can save with every purchase and earn money towards other purchases. Target also offers a variety of brands, but has an amazing store brand of all natural affordable products. They also have an amazing customer service team. There have been rare occasions where I’ve order items that have came damaged but they were quick to alleviate the issue. They have a happy customer in me for sure!more -
Dec 19, 2020 Slow. Poorly organized. App should recognize the Target store I'm standing in when logged in (and, yes, my location services are turned on). When doing a search to find where an item is in the store, providing only the name of a department, without an aisle number, doesn't help. Inventory supposedly on the shelf is inaccurate. Not an issue with the app, more a negative aspect of the store's policies, but there is no transparent logic to the items they will or won't deliver to your car.more -
Please fix app ASAP!
Jan 10, 2018 I used to love this app! I even loved that you merged the cartwheel into the app. I always thought it was stupid that I needed 2 apps. I even loved that you added the wallet. As a woman who changes purses, wallets etc I have forgotten my target card before so that’s great. HOWEVER what the hell have you done to this app! Now it crashes all the time in the store. Also more importantly I CAN NO LONGER ACCESS MY LIST!!! I live by that list when I shop! You released an update & didn’t fix a thing. I was in the store today & saw the dot indicating the app was updated. So foolishly I go in thinking the app is fixed try to access the list, nothing. So I restart the phone try again, nothing. Then I try to scan an item it crashes. It’s infuriating! How did we go 2 steps forward with the app & go 20 steps back! Is this the end of the world, no! But as someone who loved that I could do my list & therefore shop more efficiently since I knew where each item was to now lose that function & have to spend 3xs more time scanning my items for cartwheel it’s extremely annoying. First world problems, yes. But somebody is getting paid to develop & maintain this app for the customers therefore it should actually work!more -
Jan 5, 2021 I've had this App for over a year now. When I go into MyRedCard to make a payment it shows everything on my bill but no place to pay my bill. I've looked at my Bfs App & his shows pay bill. What's with that. I always have to call to make my payment. I've even deleted this App & tried again. What a waste oc time. Same thing different day. Please help me. Thank You.more -
If you’re not using the Target app, you’re wasting money
Mar 17, 2019 This is one of the best shopping apps out there. It provides transparency to the consumer so you get the best available prices whether you’re shopping online or in store. If you’re shopping in store, just use the app to scan everything you put in your cart. The scanned (online) price is almost always less than the price shown at the store. For those items, you can request a price adjustment at the cashier when you’re checking out. I regularly save 10-20% every time I go to target by doing this. If you don’t want to shop in store, the in-app shopping experience is great. It tells you every offer and coupon available to you, and you can select in store pickup or drive up (if your location offers it) or shipping. The wallet feature is seamlessly integrated with your target debit or credit card. [If you don't have a target debit card but you do have a bank account, sign up for the debit card. They don’t check your credit and you get an automatic 5% off every purchase.]more
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App is not user friendly
Mar 28, 2020 I love Target but the app is SO CONFUSING. I am tech savvy. I can figure out all my apps. However, for some reason, the Target app is so confusing and I always need to get help on it. I’m sorry but that’s why I rate the app only one star. I’m sure others feel the same way. The main reasons are because there is a “list”, a “wallet”, and a “cart”. There is a scanner to scan product but it’s not big and visible on all screens so it’s hard to find. When I go to the store, I want all the discounts I can get. I scan an item I want. Sometimes it tells me to add to list, sometimes it doesn’t and it just gives me an option on the quantity and when I select one for the quantity it still doesn’t add it anywhere! When I go to pay, they scan my barcode but then nothing shows! even though I scanned everything. Seriously, it’s not that I don’t know what I’m doing but the app truly is difficult and confusing. Your need to make it more simple. I want to scan an item and say how many I want and automatically get the discount if there is one. I don’t want to have a wallet, a list, a cart, and a discount list. Walmart’s app is simple, JCPenney’s app is simple, even Family Dollar’s app is simple. Please make it more user friendly so I don’t have to hold up your cashier having to figure out where my items are on the app. It happens every time. Thank you!more -
Jan 4, 2021 The app is fine, but the Drive Up functionality is broken. Half the time I drive up, spend 10 min in my car with the app trying to figure out how to trigger the option to switch my pick up order to drive up (open and close the little barcode toast at the bottom of the screen a bunch, look at the order details several times, hoping something will change and trigger the "change to drive up" tab to appear), and then give up and go into the store. I really wish I knew what the magic conditions are to make the "switch to pick up" option appear. The online help says to "follow the prompts in the app", but the problem is there's no prompts in the app.more -
Even now many features are missing....why?😑
Jan 18, 2020 The rating is for the app only. Love this store and when they added pick-up & drive-up, I was so happy. When I saw the app was missing features that would make filling my cart fast & easy, I figured they’d fix it in time...but they haven’t. I’m taking about simple things even our grocery store has on their low-tech website. Such as a list you can build (of items you buy frequently) in a column format with a link at the bottom that says “add to cart”. Empty boxes by each item for you to check, (whether 5 or 25) then click “add to cart”...done. The list doesn’t disappear (like target’s list), it’s always there for you to return to. Now Target does have your “favorites”; however they’re big pictures you have to click on one at a time to add to cart, and no “view all” option, so you may have 5-10 pages you have to keep loading. Lastly when you finally have your cart filled, there is no link to easily switch the whole order between pick-up and drive up if you change your mind. You have to tediously go though one item at a time...yet there’s plenty of space at the top for this link! Sigh. Target please please add these simple features! Thx so much for listening ~more -
Jan 7, 2021 Can't sort by what is in store, no inventory control, confusing messaging that says "in store" and "available within 2 hrs" and "temporarily out of stock” at the same time. It's useless. Then if you order online because the app is useless, you can't use the app to say you're here for curbside delivery and check in because it's your fault you didn't order using the app. Their app and technology system is broken and they're not training their staff to understand this.more -
Target double sell gift card.
Mar 1, 2020 I got $250 Target gift card from my friend for my newborn baby's baby shower. I m not rich, I had been to avoid use it because I wanted to use it for diapers. ( Target’s grocery are much expensive than Walmart, but diapers are the same price in any big store ). I redeemed this gift card on Target mobile App on the same day I got it. So this month I still have over $180 in my account. But couple days ago, I was trying to buy diaper on on the Target mobile App as usual since I m a single mom with full time work ( I don't have time to shop inside store), but it ask me to put another payment which was first time had this situation. So I went to ” my wallet ” to check out. There was no gift card anymore. It's so wierd. So I called Target customer service, the lady answering my call said the gift card was used 2 days ago with lots of items ( I can see the last 4 digits of my gift card in the app since I always use it through my phone at home. I never carry it with me. And it was used in another state. This lady insisted that I lost my gift card and someone got it and use it in another state. So she said ” lost is lost, we couldn't do anything for you about this” It did make sense at all. I never carry the physical gift card with me, how can I lose it?more
- Wallet lets you load your REDcard directly to the app so you can save even more at checkout when buying gifts for yourself or others
- Cartwheel brings you a comprehensive list of sales, offers and all online promotions, all in one easy-to-access place
- Can’t find what you’re looking for? Locate the item in store with correct aisle numbers, or find it online and have it shipped directly anywhere
Reviewed by Laura S on December 19, 2017
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Love this App!
Nov 25, 2020 I am a target shopper fanatic. They have everything I need, and the app makes it easy and efficient to online order, or online order pickup. I absolutely love it! It also has a great feature to see where items are depending on the store you are in. It tells you exactly what aisles to find an item in. In the time of covid, I find that targets app implemented online order pickup very well. You order and in about 4 hours or less your item is ready. You just put in the app that you’re on the way and they have a little chart to select what kind of vehicle you have so they can find your car! Contactless and efficient. The app also offers a variety of savings/coupons. If you sign up (for free) you can save with every purchase and earn money towards other purchases. Target also offers a variety of brands, but has an amazing store brand of all natural affordable products. They also have an amazing customer service team. There have been rare occasions where I’ve order items that have came damaged but they were quick to alleviate the issue. They have a happy customer in me for sure!more -
If you’re not using the Target app, you’re wasting money
Mar 17, 2019 This is one of the best shopping apps out there. It provides transparency to the consumer so you get the best available prices whether you’re shopping online or in store. If you’re shopping in store, just use the app to scan everything you put in your cart. The scanned (online) price is almost always less than the price shown at the store. For those items, you can request a price adjustment at the cashier when you’re checking out. I regularly save 10-20% every time I go to target by doing this. If you don’t want to shop in store, the in-app shopping experience is great. It tells you every offer and coupon available to you, and you can select in store pickup or drive up (if your location offers it) or shipping. The wallet feature is seamlessly integrated with your target debit or credit card. [If you don't have a target debit card but you do have a bank account, sign up for the debit card. They don’t check your credit and you get an automatic 5% off every purchase.]more -
Mama’s best friend
Sep 7, 2019 I have a toddler and with the drive up service I no longer have to block out an hour and a half of my day in order to make a Target run. This service is a godsend for mamas with babies that don’t like to sit still in the cart. I pick out my items on the app, check out, then a short time later (within a couple hours, if not much sooner) I get a notification saying that my order is ready for pickup. I push the “I’m on my way” button when I’m in the car and heading to the store. I park in one of the designated pickup spots, hit the “im here” button, and boom my goodies are delivered to my car in just a matter of a minute or two. All while my toddler sits in his car seat eating a snack or playing happily with a toy. The only way this could be better is if I could pick up perishable grocery items this way too. I understand the storage of items that need to be refrigerated has to be carefully planned so I get why I can’t do that. Hopefully Target figures out a way to make it happen though because that would be amazing!more -
It’s TARGET, people!
Feb 5, 2020 When I need something for myself, my kids, or my home, I check with Target first! I do love going into the store to shop, but the app and online store is amazing and has many deals not found in house. If I need a different quantity/color/option/size of something I found in the store, I can supplement with items found online with my app to get what I want. It’s very intuitive and saves searches, with product updates! Nowadays there are serious options to shop—in store, online, and pick up! The app is comprehensive, the new Circle program still saves you money—scan everything so you don’t miss a deal! Target is my “Go to” for most things I need or want. The app helps you get there. If there is ever a power failure—the customer service on the phone or in the store is always excellent. TARGET has surpassed all other big box stores because of its policies, stock quality, progressive and trendy but accessible/affordable environment, and of course, the smart shoppers it attracts. Can anyone say STARBUCKS? 🤩more -
Jan 11, 2021 Does what a store app _should_ do: find stuff (esp. in local store!), add it to a list, and even tell you where to find it IN the store. Only problem - a minor one - is that it sometimes add non-related items to searches: I wanted to see about a new wallet, and got a bunch of baseball caps, too.more
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Please fix app ASAP!
Jan 10, 2018 I used to love this app! I even loved that you merged the cartwheel into the app. I always thought it was stupid that I needed 2 apps. I even loved that you added the wallet. As a woman who changes purses, wallets etc I have forgotten my target card before so that’s great. HOWEVER what the hell have you done to this app! Now it crashes all the time in the store. Also more importantly I CAN NO LONGER ACCESS MY LIST!!! I live by that list when I shop! You released an update & didn’t fix a thing. I was in the store today & saw the dot indicating the app was updated. So foolishly I go in thinking the app is fixed try to access the list, nothing. So I restart the phone try again, nothing. Then I try to scan an item it crashes. It’s infuriating! How did we go 2 steps forward with the app & go 20 steps back! Is this the end of the world, no! But as someone who loved that I could do my list & therefore shop more efficiently since I knew where each item was to now lose that function & have to spend 3xs more time scanning my items for cartwheel it’s extremely annoying. First world problems, yes. But somebody is getting paid to develop & maintain this app for the customers therefore it should actually work!more -
Jan 5, 2021 I've had this App for over a year now. When I go into MyRedCard to make a payment it shows everything on my bill but no place to pay my bill. I've looked at my Bfs App & his shows pay bill. What's with that. I always have to call to make my payment. I've even deleted this App & tried again. What a waste oc time. Same thing different day. Please help me. Thank You.more -
App has shown items in stock in store that aren’t
Mar 24, 2018 App most recently showed me an item was in store, showed a buy online, pick up in store option and gave me trouble when I tried to use a prepaid gift card. Spoke with two reps in customer service on the phone, store employees, and I’m still frustrated about my experience. 1st phone rep helped me place order after app didn’t work for me because of difficulty I had placing my order with a gift card. Order was confirmed, then I received an email saying the item couldn’t be picked up. That’s when I called the store and they told me they had the item. I went down to the store, they told me that my card would actually get charged in the store when the item was picked up. I guess the moral of the story is don’t expect to be able to use any gift card other than a Target one if picking up in store. They handled it awfully and put me on the phone with the second rep I spoke to. Left the store looking at the item I wanted sitting in customer service and the employee telling me the charge on the gift card would likely come off in a few days because it was just a temporary hold.more -
Mobile Payment Mis-fire
Dec 29, 2017 I’m extremely disappointed with the Wallet feature in this app. It is limited in use because currently only works with Target Red cards. I forgot my wallet one evening and couldn’t go back to my home to get it because the store was closing. I thought maybe I could use the wallet feature but an employee stated only for Target Red cards. Also, I thought I could use Apple Pay because it’s available in the Target app but fortunately not possible as I came to learn. The decision to use mobile payment feature is great but to limit it to curtain cards and not provide other options is frustrating for the consumer. I’m unlikely to shop at Target because of this negative shopping experience. I understand not wanting to use Apple Pay in-store to avoid licensing fees or other aspects that could hurt Target’s bottom line but at what cost to your consumer. I’d prefer going to a competitor, Walmart, that has a simpler mobile payment system that is open to different types of debit/credit cards. I hope this issue will be fixed or other mobile payment options made available in the future.more -
Jan 3, 2021 Very user friendly! Easy to use and navigate. Quick. Use for order pick up and drive thru pick up all the time. Staff comes out to car very quick! I was very impressed with whole process. My only complaint is certain grocery items aren't available for pick up and are currently in store purchase only. This makes it very difficult to complete grocery shopping here so I therefore shop at a different store for groceries. Please consider expanding all items for curbside pickup!!!more
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Dec 19, 2020 Slow. Poorly organized. App should recognize the Target store I'm standing in when logged in (and, yes, my location services are turned on). When doing a search to find where an item is in the store, providing only the name of a department, without an aisle number, doesn't help. Inventory supposedly on the shelf is inaccurate. Not an issue with the app, more a negative aspect of the store's policies, but there is no transparent logic to the items they will or won't deliver to your car.more -
Jan 3, 2021 Could be better. I hate that sometimes the price.online and in stores don't match. Lately I've been having trouble in both the app and the website. It will not allow me to check out until I've met the $35 minimum for free shipping. I'm using my redcard so it should not matter. Also if I want to pay for shipping, so what. Just let me check out and not hold my order hostage.more -
Jan 3, 2021 This app keeps closing out every time you try to write ANY reviews . It also does not let you change your name. Furthermore, the few times I have made any pickup orders, I have been missing multiple items every time and cannot select the items through the app to report it. Otherwise, it is very nice for saving money. I have saved over $20 in 3-4 trips.more -
Dec 22, 2020 I placed an order that I could have sworn was set for drive up but realized after I went to get it that it was in store pickup. I truly think it defaulted back to in store at some point in my checkout process. Anyway, per the help instructions in the app, I should be able to change it. There is no option. I chatted help and he said I had to have a certain app version #. I have the current one for Android!! I have a torn tendon and didn't want to go in store. Cancelled the order instead.more -
Dec 30, 2020 The application could be improved in several ways one of which is when in the store and a employee is asked the question regarding an item they pull up this app and try to do exactly what I just did which is something that the company should focus on making sure all employees are experienced when it comes to using this target application in order to enhance the customer experience.more
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Jan 4, 2021 The app is fine, but the Drive Up functionality is broken. Half the time I drive up, spend 10 min in my car with the app trying to figure out how to trigger the option to switch my pick up order to drive up (open and close the little barcode toast at the bottom of the screen a bunch, look at the order details several times, hoping something will change and trigger the "change to drive up" tab to appear), and then give up and go into the store. I really wish I knew what the magic conditions are to make the "switch to pick up" option appear. The online help says to "follow the prompts in the app", but the problem is there's no prompts in the app.more -
Even now many features are missing....why?😑
Jan 18, 2020 The rating is for the app only. Love this store and when they added pick-up & drive-up, I was so happy. When I saw the app was missing features that would make filling my cart fast & easy, I figured they’d fix it in time...but they haven’t. I’m taking about simple things even our grocery store has on their low-tech website. Such as a list you can build (of items you buy frequently) in a column format with a link at the bottom that says “add to cart”. Empty boxes by each item for you to check, (whether 5 or 25) then click “add to cart”...done. The list doesn’t disappear (like target’s list), it’s always there for you to return to. Now Target does have your “favorites”; however they’re big pictures you have to click on one at a time to add to cart, and no “view all” option, so you may have 5-10 pages you have to keep loading. Lastly when you finally have your cart filled, there is no link to easily switch the whole order between pick-up and drive up if you change your mind. You have to tediously go though one item at a time...yet there’s plenty of space at the top for this link! Sigh. Target please please add these simple features! Thx so much for listening ~more -
Dec 31, 2020 Love Target, hate the app. Example: I know for a fact that the Target near me carries the Nespresso virtuo machines, I'm in there every week and check for sales all the time. However, when I search on the app, it doesn’t come up. I've seen multiple things like this. Also, I see items that the store does carry yet for some reason only certain things are available to be shipped to my house. Why can I have a book or video game delivered, but not paper towels? Toothpaste, yes, toothbrush, no?more -
Recent Update = UX Nightmare
Dec 29, 2017 Like many others, I was a long time user of the stand-alone Cartwheel app, which I considered to have a superior UX and feature set over the brand’s flagship app — this is also why, I regrettably began using this app when it replaced the stand-alone Cartwheel app several months ago. With that said, I’ve handled that this app is focused more on online than in-store shopping, I’ve dealt with the fact that it’s UX pales in comparison to the original and tasks that once took 1-2 taps now take 3-4(or more), and I even looked past several weeks of sign-in issues during the transition period. However, with the latest update, for some reason the development team decided to add sound effects to Cartwheel user actions. This would not have been a problem if the team had been conscientious enough to allow users to disable these sound effects, however after searching within the app and the phone settings I have been unable to find a quick and easy way to do this, which quite simply is bad UX. With the variety of other options available for providing feedback after a user performs an action, I see no excuse for the development team to not allow users to disable in-app sound effects.more -
Jan 1, 2021 Sadly, the only way to have curbside pickup is with the Target app. Target makes people use their app and drive to the store for things that could easily be shipped. Wasting time, gas, the environment..... Or, you could go into the store to pickup your items, and risk giving your whole family COVID19. This is really bad for the environment and irresponsible for customers' health. But, I am sure that Target's "App Group" thinks it is a great success. Sad.more
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App is not user friendly
Mar 28, 2020 I love Target but the app is SO CONFUSING. I am tech savvy. I can figure out all my apps. However, for some reason, the Target app is so confusing and I always need to get help on it. I’m sorry but that’s why I rate the app only one star. I’m sure others feel the same way. The main reasons are because there is a “list”, a “wallet”, and a “cart”. There is a scanner to scan product but it’s not big and visible on all screens so it’s hard to find. When I go to the store, I want all the discounts I can get. I scan an item I want. Sometimes it tells me to add to list, sometimes it doesn’t and it just gives me an option on the quantity and when I select one for the quantity it still doesn’t add it anywhere! When I go to pay, they scan my barcode but then nothing shows! even though I scanned everything. Seriously, it’s not that I don’t know what I’m doing but the app truly is difficult and confusing. Your need to make it more simple. I want to scan an item and say how many I want and automatically get the discount if there is one. I don’t want to have a wallet, a list, a cart, and a discount list. Walmart’s app is simple, JCPenney’s app is simple, even Family Dollar’s app is simple. Please make it more user friendly so I don’t have to hold up your cashier having to figure out where my items are on the app. It happens every time. Thank you!more -
Jan 7, 2021 Can't sort by what is in store, no inventory control, confusing messaging that says "in store" and "available within 2 hrs" and "temporarily out of stock” at the same time. It's useless. Then if you order online because the app is useless, you can't use the app to say you're here for curbside delivery and check in because it's your fault you didn't order using the app. Their app and technology system is broken and they're not training their staff to understand this.more -
Target double sell gift card.
Mar 1, 2020 I got $250 Target gift card from my friend for my newborn baby's baby shower. I m not rich, I had been to avoid use it because I wanted to use it for diapers. ( Target’s grocery are much expensive than Walmart, but diapers are the same price in any big store ). I redeemed this gift card on Target mobile App on the same day I got it. So this month I still have over $180 in my account. But couple days ago, I was trying to buy diaper on on the Target mobile App as usual since I m a single mom with full time work ( I don't have time to shop inside store), but it ask me to put another payment which was first time had this situation. So I went to ” my wallet ” to check out. There was no gift card anymore. It's so wierd. So I called Target customer service, the lady answering my call said the gift card was used 2 days ago with lots of items ( I can see the last 4 digits of my gift card in the app since I always use it through my phone at home. I never carry it with me. And it was used in another state. This lady insisted that I lost my gift card and someone got it and use it in another state. So she said ” lost is lost, we couldn't do anything for you about this” It did make sense at all. I never carry the physical gift card with me, how can I lose it?more -
Dec 30, 2020 Update - compared to Walmart and Kroger this app is a chore to shop in. Go see how fast you can add repeat items to your cart and navigate the online store.. I constantly get frustrated and lost in this app as does my child who can shop the other apps.. Please let me default Drive Up instead of in-store. Every item I add I have to make 2 extra steps (presses) to change the default and confirm the add to the cart. Before it was 1 and now its 3 - per item!more -
Jan 12, 2021 App is bugging out and I cannot sign in or continue as guest. It keeps saying "there is an error on our end". I had a previously signed in account and when I go to open it today it logged me out and cannot connect. It's been an all day problem. It's not my internet wifi or data. Reinstalled app and same problem.more
What’s Groovy
I love this app but I do have a suggestion, when you place an order and an item is canceled, it would be awesome if a notification was made to the customer that an item was canceled, and provide the customer the option to change the item for something else, THE MOMENT IT IS CANCELED, not after it shows the order is ready for pick up. Its happened a lot and I've had to place a new order for an alternative option. I think it would save the stores and customers some time and money. Amazing app!!
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What’s Subpar
Still trying to figure out how to apply my circle offers only app to my in store purchases, no employees know at the self check register. More than half of the products I wish to buy are unavailable for pickup. Makeup is the worst. They never offer pickup on the makeup. Half the stuff I see on the app is never at my store, and can't even ship.
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Filter Reviews
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Love this App!
I am a target shopper fanatic. They have everything I need, and the app makes it easy and efficient to online order, or online order pickup. I absolutely love it! It also has a great feature to see where items are depending on the store you are in. It tells you exactly what aisles to find an item in. In the time of covid, I find that targets app implemented online order pickup very well. You order and in about 4 hours or less your item is ready. You just put in the app that you’re on the way and they have a little chart to select what kind of vehicle you have so they can find your car! Contactless and efficient. The app also offers a variety of savings/coupons. If you sign up (for free) you can save with every purchase and earn money towards other purchases. Target also offers a variety of brands, but has an amazing store brand of all natural affordable products. They also have an amazing customer service team. There have been rare occasions where I’ve order items that have came damaged but they were quick to alleviate the issue. They have a happy customer in me for sure! -
Slow. Poorly organized. App should recognize the Target store I'm standing in when logged in (and, yes, my location services are turned on). When doing a search to find where an item is in the store, providing only the name of a department, without an aisle number, doesn't help. Inventory supposedly on the shelf is inaccurate. Not an issue with the app, more a negative aspect of the store's policies, but there is no transparent logic to the items they will or won't deliver to your car.
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Please fix app ASAP!
I used to love this app! I even loved that you merged the cartwheel into the app. I always thought it was stupid that I needed 2 apps. I even loved that you added the wallet. As a woman who changes purses, wallets etc I have forgotten my target card before so that’s great. HOWEVER what the hell have you done to this app! Now it crashes all the time in the store. Also more importantly I CAN NO LONGER ACCESS MY LIST!!! I live by that list when I shop! You released an update & didn’t fix a thing. I was in the store today & saw the dot indicating the app was updated. So foolishly I go in thinking the app is fixed try to access the list, nothing. So I restart the phone try again, nothing. Then I try to scan an item it crashes. It’s infuriating! How did we go 2 steps forward with the app & go 20 steps back! Is this the end of the world, no! But as someone who loved that I could do my list & therefore shop more efficiently since I knew where each item was to now lose that function & have to spend 3xs more time scanning my items for cartwheel it’s extremely annoying. First world problems, yes. But somebody is getting paid to develop & maintain this app for the customers therefore it should actually work! -
I've had this App for over a year now. When I go into MyRedCard to make a payment it shows everything on my bill but no place to pay my bill. I've looked at my Bfs App & his shows pay bill. What's with that. I always have to call to make my payment. I've even deleted this App & tried again. What a waste oc time. Same thing different day. Please help me. Thank You.
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If you’re not using the Target app, you’re wasting money
This is one of the best shopping apps out there. It provides transparency to the consumer so you get the best available prices whether you’re shopping online or in store. If you’re shopping in store, just use the app to scan everything you put in your cart. The scanned (online) price is almost always less than the price shown at the store. For those items, you can request a price adjustment at the cashier when you’re checking out. I regularly save 10-20% every time I go to target by doing this. If you don’t want to shop in store, the in-app shopping experience is great. It tells you every offer and coupon available to you, and you can select in store pickup or drive up (if your location offers it) or shipping. The wallet feature is seamlessly integrated with your target debit or credit card. [If you don't have a target debit card but you do have a bank account, sign up for the debit card. They don’t check your credit and you get an automatic 5% off every purchase.] -
Could be better. I hate that sometimes the price.online and in stores don't match. Lately I've been having trouble in both the app and the website. It will not allow me to check out until I've met the $35 minimum for free shipping. I'm using my redcard so it should not matter. Also if I want to pay for shipping, so what. Just let me check out and not hold my order hostage.
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App has shown items in stock in store that aren’t
App most recently showed me an item was in store, showed a buy online, pick up in store option and gave me trouble when I tried to use a prepaid gift card. Spoke with two reps in customer service on the phone, store employees, and I’m still frustrated about my experience. 1st phone rep helped me place order after app didn’t work for me because of difficulty I had placing my order with a gift card. Order was confirmed, then I received an email saying the item couldn’t be picked up. That’s when I called the store and they told me they had the item. I went down to the store, they told me that my card would actually get charged in the store when the item was picked up. I guess the moral of the story is don’t expect to be able to use any gift card other than a Target one if picking up in store. They handled it awfully and put me on the phone with the second rep I spoke to. Left the store looking at the item I wanted sitting in customer service and the employee telling me the charge on the gift card would likely come off in a few days because it was just a temporary hold. -
Mama’s best friend
I have a toddler and with the drive up service I no longer have to block out an hour and a half of my day in order to make a Target run. This service is a godsend for mamas with babies that don’t like to sit still in the cart. I pick out my items on the app, check out, then a short time later (within a couple hours, if not much sooner) I get a notification saying that my order is ready for pickup. I push the “I’m on my way” button when I’m in the car and heading to the store. I park in one of the designated pickup spots, hit the “im here” button, and boom my goodies are delivered to my car in just a matter of a minute or two. All while my toddler sits in his car seat eating a snack or playing happily with a toy. The only way this could be better is if I could pick up perishable grocery items this way too. I understand the storage of items that need to be refrigerated has to be carefully planned so I get why I can’t do that. Hopefully Target figures out a way to make it happen though because that would be amazing! -
This app keeps closing out every time you try to write ANY reviews . It also does not let you change your name. Furthermore, the few times I have made any pickup orders, I have been missing multiple items every time and cannot select the items through the app to report it. Otherwise, it is very nice for saving money. I have saved over $20 in 3-4 trips.
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Mobile Payment Mis-fire
I’m extremely disappointed with the Wallet feature in this app. It is limited in use because currently only works with Target Red cards. I forgot my wallet one evening and couldn’t go back to my home to get it because the store was closing. I thought maybe I could use the wallet feature but an employee stated only for Target Red cards. Also, I thought I could use Apple Pay because it’s available in the Target app but fortunately not possible as I came to learn. The decision to use mobile payment feature is great but to limit it to curtain cards and not provide other options is frustrating for the consumer. I’m unlikely to shop at Target because of this negative shopping experience. I understand not wanting to use Apple Pay in-store to avoid licensing fees or other aspects that could hurt Target’s bottom line but at what cost to your consumer. I’d prefer going to a competitor, Walmart, that has a simpler mobile payment system that is open to different types of debit/credit cards. I hope this issue will be fixed or other mobile payment options made available in the future.
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Muy útil
Tan practico ordenar en línea y solo recoger, me parece perfecto 👌🏼 -
Works great
I use the app pretty much every day. No major issues and all seems to run pretty seem less. -
Best app
Love roaming the store -
Easy, Simple, and Helpful
We’ve been using the Target app for several years now. Not only is it easy to find items, place an order, and have the items shipped to our house, when we’re in the store we can search the app and it will show us the aisle to find the product. Love it! -
MORE HYPERLINKS!!!
I love Target and I love shopping here. What I don’t like is how I can’t click a brand when I’m in the product page so that I can go to the brand page and see all they offer. This is extremely annoying! I also need more thorough information on skincare products. I need every ingredient listed (!!!) and I need “How to use”/“Suggested use”. There is so much inconsistency of information across skincare products. -
The shoppers used for delivery are great!
The shoppers are always super nice. They text when they’re going to leave for the store and text from the store. They’ll even send photos of items. Great service. -
This app is easy to order from
With your wallet attached, it’s super easy to order what you need under a minute. I get that Target has ways to order online products at the store, but it saves the workers and the guests time to order it through their own phone. I hope Target does not push the on the spot ordering anymore and encourage regular shoppers to attach their red card or card to their phone. -
My go-to
I love the simplicity of this app. Target pickup, red card for discounts and free shipping have been a life saver as a Mom of 3 during a pandemic! 🙌🏻 -
Tamika was outstanding plZ reward her and Chris!!!!
Thank you -
Great app
Love this app and love my target red card debit card.
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Love this App!
I am a target shopper fanatic. They have everything I need, and the app makes it easy and efficient to online order, or online order pickup. I absolutely love it! It also has a great feature to see where items are depending on the store you are in. It tells you exactly what aisles to find an item in. In the time of covid, I find that targets app implemented online order pickup very well. You order and in about 4 hours or less your item is ready. You just put in the app that you’re on the way and they have a little chart to select what kind of vehicle you have so they can find your car! Contactless and efficient. The app also offers a variety of savings/coupons. If you sign up (for free) you can save with every purchase and earn money towards other purchases. Target also offers a variety of brands, but has an amazing store brand of all natural affordable products. They also have an amazing customer service team. There have been rare occasions where I’ve order items that have came damaged but they were quick to alleviate the issue. They have a happy customer in me for sure! -
If you’re not using the Target app, you’re wasting money
This is one of the best shopping apps out there. It provides transparency to the consumer so you get the best available prices whether you’re shopping online or in store. If you’re shopping in store, just use the app to scan everything you put in your cart. The scanned (online) price is almost always less than the price shown at the store. For those items, you can request a price adjustment at the cashier when you’re checking out. I regularly save 10-20% every time I go to target by doing this. If you don’t want to shop in store, the in-app shopping experience is great. It tells you every offer and coupon available to you, and you can select in store pickup or drive up (if your location offers it) or shipping. The wallet feature is seamlessly integrated with your target debit or credit card. [If you don't have a target debit card but you do have a bank account, sign up for the debit card. They don’t check your credit and you get an automatic 5% off every purchase.] -
Mama’s best friend
I have a toddler and with the drive up service I no longer have to block out an hour and a half of my day in order to make a Target run. This service is a godsend for mamas with babies that don’t like to sit still in the cart. I pick out my items on the app, check out, then a short time later (within a couple hours, if not much sooner) I get a notification saying that my order is ready for pickup. I push the “I’m on my way” button when I’m in the car and heading to the store. I park in one of the designated pickup spots, hit the “im here” button, and boom my goodies are delivered to my car in just a matter of a minute or two. All while my toddler sits in his car seat eating a snack or playing happily with a toy. The only way this could be better is if I could pick up perishable grocery items this way too. I understand the storage of items that need to be refrigerated has to be carefully planned so I get why I can’t do that. Hopefully Target figures out a way to make it happen though because that would be amazing! -
It’s TARGET, people!
When I need something for myself, my kids, or my home, I check with Target first! I do love going into the store to shop, but the app and online store is amazing and has many deals not found in house. If I need a different quantity/color/option/size of something I found in the store, I can supplement with items found online with my app to get what I want. It’s very intuitive and saves searches, with product updates! Nowadays there are serious options to shop—in store, online, and pick up! The app is comprehensive, the new Circle program still saves you money—scan everything so you don’t miss a deal! Target is my “Go to” for most things I need or want. The app helps you get there. If there is ever a power failure—the customer service on the phone or in the store is always excellent. TARGET has surpassed all other big box stores because of its policies, stock quality, progressive and trendy but accessible/affordable environment, and of course, the smart shoppers it attracts. Can anyone say STARBUCKS? 🤩 -
Does what a store app _should_ do: find stuff (esp. in local store!), add it to a list, and even tell you where to find it IN the store. Only problem - a minor one - is that it sometimes add non-related items to searches: I wanted to see about a new wallet, and got a bunch of baseball caps, too.
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Target App is THE BEST way to Shop!!
I have been using the Target Shopping App for about 2-3 years now & I got into it right away, however, recently the experience has become so amazing that I rarely shop anywhere else for a variety of products from Essentials-Home! The order & “Pick Up” option is always a breeze, it’s actually cheaper to buy certain products this way & it gets rid of waiting for a specific item to be tracked down on the floor. Cartwheel makes this even better with price options & most recently I have really started to use the “Buy 2”, “Buy 3”, “Buy 4” & receive a Target Gift Card $5-20 for next purchase. I love this feature because it’s often paired with Household Items, Laundry Detergents & Bath & Body Essentials! You usually run out of everything at once so it’s easy to take advantage of & then you get that extra Target $$ to make a purchase you just really want but it wasn’t in the budget! The Target Shopping App is My Go-2 Personal Shopper & Savings Assistant!! -
Five stars
I’m rating this app five stars because even though it has its glitches I work at Target and have to struggle with people in store who believe that everything should happen perfectly. Like the second something is bought it should *poof* reflect in our store devices and the online availability. And that we should somehow be able to see the percents that come off of each item when we hit total (Just a heads up, it doesn’t tell us until you know too.) And while I know you guests won’t understand this, I’d rather they stuck with the developers they have instead of spending more money here, and put more money into our brick and mortar stores. For me, I feel like that should be top priority. But hey, you want to mock the company more for putting more money into other things, then go for it. But understand that that effects hours, training and your service in store. This app is awesome if you take the time to work through a few glitches and use a little patience. -
Have a 2.5 y/o & 5 m/o as well as full time job. Shopping is a real hassle for me in general. The target drive up pick up has been a lifesaver. Far more convenient and user friendly than competitors. Also they constantly have great offers for the products I buy a lot of such as diapers and formula. Thank you for being awesome!
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So Convenient
Target has really stepped up their game by adding Drive Up. Today, we were getting our shopping done - when we got home I realized I forgot to get coffee grounds. Tragic! How can anyone survive Monday morning without coffee? We had to meet my parents for dinner so I didn’t have time to run back out to grab coffee. I used the app to purchase coffee and pick up using Drive Up. It was so seamless. After our dinner, I clicked that we were on the way, right when we pulled up the employee was there waiting with my order. So perfect! I’ve tried other stores that offer the park/pickup option (Walmart, Kroger, etc.) and I have to say Target is definitely the best. Each time I’ve used their app the employee has been there waiting for me right when I pull in and they are always so friendly. It’s literally like a drive thru. The only somewhat negative thing is that you cannot get cold/refrigerated/frozen items using Drive Up, which is something other stores do offer. -
I really love this app and how simple it is to use. I can look up what's in stock at my local Target before I waste time going there. I love the wallet and how seemlessly it connects to the target checkout screen. Very good app!
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Please fix app ASAP!
I used to love this app! I even loved that you merged the cartwheel into the app. I always thought it was stupid that I needed 2 apps. I even loved that you added the wallet. As a woman who changes purses, wallets etc I have forgotten my target card before so that’s great. HOWEVER what the hell have you done to this app! Now it crashes all the time in the store. Also more importantly I CAN NO LONGER ACCESS MY LIST!!! I live by that list when I shop! You released an update & didn’t fix a thing. I was in the store today & saw the dot indicating the app was updated. So foolishly I go in thinking the app is fixed try to access the list, nothing. So I restart the phone try again, nothing. Then I try to scan an item it crashes. It’s infuriating! How did we go 2 steps forward with the app & go 20 steps back! Is this the end of the world, no! But as someone who loved that I could do my list & therefore shop more efficiently since I knew where each item was to now lose that function & have to spend 3xs more time scanning my items for cartwheel it’s extremely annoying. First world problems, yes. But somebody is getting paid to develop & maintain this app for the customers therefore it should actually work! -
I've had this App for over a year now. When I go into MyRedCard to make a payment it shows everything on my bill but no place to pay my bill. I've looked at my Bfs App & his shows pay bill. What's with that. I always have to call to make my payment. I've even deleted this App & tried again. What a waste oc time. Same thing different day. Please help me. Thank You.
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App has shown items in stock in store that aren’t
App most recently showed me an item was in store, showed a buy online, pick up in store option and gave me trouble when I tried to use a prepaid gift card. Spoke with two reps in customer service on the phone, store employees, and I’m still frustrated about my experience. 1st phone rep helped me place order after app didn’t work for me because of difficulty I had placing my order with a gift card. Order was confirmed, then I received an email saying the item couldn’t be picked up. That’s when I called the store and they told me they had the item. I went down to the store, they told me that my card would actually get charged in the store when the item was picked up. I guess the moral of the story is don’t expect to be able to use any gift card other than a Target one if picking up in store. They handled it awfully and put me on the phone with the second rep I spoke to. Left the store looking at the item I wanted sitting in customer service and the employee telling me the charge on the gift card would likely come off in a few days because it was just a temporary hold. -
Mobile Payment Mis-fire
I’m extremely disappointed with the Wallet feature in this app. It is limited in use because currently only works with Target Red cards. I forgot my wallet one evening and couldn’t go back to my home to get it because the store was closing. I thought maybe I could use the wallet feature but an employee stated only for Target Red cards. Also, I thought I could use Apple Pay because it’s available in the Target app but fortunately not possible as I came to learn. The decision to use mobile payment feature is great but to limit it to curtain cards and not provide other options is frustrating for the consumer. I’m unlikely to shop at Target because of this negative shopping experience. I understand not wanting to use Apple Pay in-store to avoid licensing fees or other aspects that could hurt Target’s bottom line but at what cost to your consumer. I’d prefer going to a competitor, Walmart, that has a simpler mobile payment system that is open to different types of debit/credit cards. I hope this issue will be fixed or other mobile payment options made available in the future. -
Very user friendly! Easy to use and navigate. Quick. Use for order pick up and drive thru pick up all the time. Staff comes out to car very quick! I was very impressed with whole process. My only complaint is certain grocery items aren't available for pick up and are currently in store purchase only. This makes it very difficult to complete grocery shopping here so I therefore shop at a different store for groceries. Please consider expanding all items for curbside pickup!!!
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Very nice but could be even better....
The new app is very nice, with Cartwheel right there. I love that I can make a shopping list and it tells me where the items are in the store and whether there is a cartwheel coupon to go with it. However a few suggestions to make it even better/easier: -make the shopping list editable so I can add to something already there or move them around -when browsing cartwheel, I'd love to be able to have the capability to not only add those items to cartwheel, but add to my shopping list from there. Seems that you can only add cartwheel items to the shopping list once you've added an item to your list, it shows you there's a cartwheel coupon, you click the little cart to see it, and there you can add to both cartwheel and the list, but then I have my generically listed item that I have to remove and the one added by cartwheel. So in essence, I want to be able to start building my shopping list from cartwheel browsing first. Aside from the above, it is overall a definite improvement and much easier to use. I love the wallet, as well!!!! -
Horrible experience with an app I once loved...
I attempted to place an order for items I had been eyeing in my cart. I clearly picked a popular time. I attempted to order items that were shown as still in stock for close to 45 min. I attempted to refresh, still no luck. Closed out and left out items intentionally to see if stock was an issue. Now, the error is it can’t be delivered to my zip, my work zip or my parents zip. By the time I called customer service, I was beyond frustrated. Not to mention after over an hour trying to place what I thought was a simple app order, my kids are done with it. I called customer service and was disconnected once, then called again and could not hear at all (and I was calling on a land line, so it was not on my end). After another 20 minutes, I was told the items shown as available were in fact out of stock. And when I ask if I can get the item at this price when it’s back in stock - “if it’s in our 14 day window.” Like that will happen! BEYOND frustrated. Be set-up to handle the demand when you put an offer for 30% off. -
Target App & 3rd Party Sellers
I use the Target app frequently, and overall I find it easy to use. My frustration usually results with the 3rd party sellers. Sometimes I just want to see the products sold by Target and the filer doesn’t always allow me to do this. In addition, I have noticed some 3rd party sellers also have a significant markup on items which is frustrating. One item in particular was a Red Ryder wagon that a 3rd party was selling on the Target app for over $100 more than it could be purchased on the Red Ryder website. A less savvy consumer may purchase this based on Targets reputation, not the 3rd seller. Although I do understand responsibility is on the buyer, I also believe some responsibility is on Target to ensure there isn’t price gouging by 3rd party sellers on their app. I would love to see better filters to remove the 3rd parties in searches as well. It would be helpful if I just set one filter I could toggle off & on if I wanted to see 3rd parties. It’s frustrating to set the filter with each search. And sometimes it isn’t an option to filter out 3rd parties. -
Target Drive Up is awesome!
Target is providing an excellent Drive up service. I am someone who uses Walmart grocery pickup, Sams club drive up pick up and Harris teeter. Target service is the best. Sams awful service no signature required, messes up order, before they even bring the order email comes that your order has been picked up and how was your experience, also can not cancel the order. Harris teeter is good but expensive, I also like how they provide actual paper receipt. Walmart is hit and miss but my main complain is it takes them a long time to bring order, and they use those not so practical baskets, carts are more efficient and functional. Target service is fast, I can add items to my order, I can cancel my order and there is no minimum purchase requirement. I don’t mind $10 or $15 minimum purchase but more than that hinders me from ordering. I do not always have $35 or $40 items to order when I don’t have time to go to store. I do wish target will add basic cold items like milk, egg and yogurt to their service. Also maybe bread. -
Overall it’s a good App
We’ve used this app for several months now. So far it’s been very helpful, and we like the ability of the drive-up feature. One thing I would love to see is the ability to manually choose which Target Drive-up you want to stop at first. Here in the Eastern part of Virginia, we have many Target store to choose from. What I don’t like is if you have multiple drive-up order at different stores. You have to go in order of the purchases. For example: my wife had (2) orders for Drive-Up. Order #1 was at the Military Hwy store, and Order #2 was at the Pembroke Store. The second order is further away from my house so I checked into the Target app, and the info for order#1 showed up. I went to Pembroke store thinking that GOs would notify this store. No! So I called the guest services and told them I’m picking up order . The store reply, “Sir, the app doesn’t show us you’re on the way here.” I said, “ I’m outside in waiting “ Just wish Target would allow users to pick which drive-up order they wanted to get first.
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Slow. Poorly organized. App should recognize the Target store I'm standing in when logged in (and, yes, my location services are turned on). When doing a search to find where an item is in the store, providing only the name of a department, without an aisle number, doesn't help. Inventory supposedly on the shelf is inaccurate. Not an issue with the app, more a negative aspect of the store's policies, but there is no transparent logic to the items they will or won't deliver to your car.
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Could be better. I hate that sometimes the price.online and in stores don't match. Lately I've been having trouble in both the app and the website. It will not allow me to check out until I've met the $35 minimum for free shipping. I'm using my redcard so it should not matter. Also if I want to pay for shipping, so what. Just let me check out and not hold my order hostage.
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This app keeps closing out every time you try to write ANY reviews . It also does not let you change your name. Furthermore, the few times I have made any pickup orders, I have been missing multiple items every time and cannot select the items through the app to report it. Otherwise, it is very nice for saving money. I have saved over $20 in 3-4 trips.
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I placed an order that I could have sworn was set for drive up but realized after I went to get it that it was in store pickup. I truly think it defaulted back to in store at some point in my checkout process. Anyway, per the help instructions in the app, I should be able to change it. There is no option. I chatted help and he said I had to have a certain app version #. I have the current one for Android!! I have a torn tendon and didn't want to go in store. Cancelled the order instead.
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The application could be improved in several ways one of which is when in the store and a employee is asked the question regarding an item they pull up this app and try to do exactly what I just did which is something that the company should focus on making sure all employees are experienced when it comes to using this target application in order to enhance the customer experience.
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Comments
I love that I’m able to get most items while I’m shopping online but through this pandemic, I haven’t been able to get groceries with my other items. I have only been in 1 grocery store & 1 pharmacy since March 1. By not being able to get groceries when I pick up my other items, it has forced me to shop elsewhere. Furthermore, when it comes to toilet paper, disinfecting spray and wipes, let me put it in my cart & pick it up. Limiting the quantities is fine. If the product is out when your employee is picking my order, then send me a text or email asking about a substitution. If I don’t like the substitution, be able to remove that item from my order when they bring it to my vehicle. If an item is out when they’re picking, just communicate that via email or text so that I’m aware that it wasn’t available when picking. It would be nice to have the capability of choosing to pick up the next day & have the opportunity to modify my order up to a designated time. I know I don’t have to pick up my order the same day, but it would be convenient to be able to alter orders that aren’t being picked up within the same day. -
Decent app, but there are basic things about the app that don't work. If I set the filter for "shipping only", why do I constantly see options that are only available in store?? Also, for a store trying to keep it's customers and staff safe during a pandemic, the random selection of items that can ship vs in store only/not even available for curbside pickup is ridiculous and mind boggling. Very frustrating app, needs work.
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Super handy but not always accurate
I use this app all the time. To see if something is in stock before heading to my local store. To order something for pickup. To check sales and clip coupons. Amazingly handy to quickly figure out what aisle something is in while shopping at my local store. Super useful especially for moms! However, there are some flaws that are annoying. The app often says something is in stock at the local store, so I head there to find it and it’s actually out of stock. Or I order something “in stock” for same-day local pickup and they end up having to ship it to my house days later because it’s not actually in stock. Also, I can’t stand how there are online-only sales accessible through the app. So for example you might look up a product you want to buy in the app, see the price while you are at your local store, but it is not on sale in the actual store so you have to either pay full price or order it online and wait for it to ship. First world problems, obviously, but fixing these issues would really streamline the user experience. -
Love!!!!
I absolutely love the Target app and the Drive-Up feature they’re now offering where I live. I’m a mother of two toddlers so making a trip to Target can be overwhelming, but now I’m able to do all my shopping online while they’re asleep and pick up (most item) through their Drive-Up service. The ONLY issue I have is that not all items are available for Drive-Up, which to me makes no sense. I mean certain items that may require an adult to show an ID, I totally get, but for example, dish washing soap... there’s a specific dish washing soap that is not available for the Drive-Up service, but every other dish washing soap is available. If a Drive-Up service to a store is going to be available, then it needs to be for the WHOLE store and every last single item that’s inside of it. When I go to McDonald’s drive-thru, they don’t make me get my burger and fries at the window and then require me to come inside to get my drink! I mean that makes no sense. Once every item, or least the items I’m needing become available for Drive-Up, then I’ll change my rating to 5 stars. -
Shipping options
When you’re choosing the “order pick up” or “shipping” option you have to go to each item individually to choose how you want to recieve your items. Its inconvenient!! Why not just put one button that says “pick up entire order” and another button that says “ship entire order” and still have the option to individually go in and have things picked up or shipped separately(as they do it now)if thats what you want to do. I think that would make more sense and it would be more convenient. I feel sorry for the people who have 20 or so items. When i first ordered i chose order pick up Thinking it would cover my entire order but I was wrong, about an hour later I went to check on the order just to make sure it processed and noticed one item was being picked up and the other six were being shipped. I had to cancel my whole order and do it again so that all my items were abled to be picked up!!! Target please improve your online experience:)
Filter Reviews
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App is not user friendly
I love Target but the app is SO CONFUSING. I am tech savvy. I can figure out all my apps. However, for some reason, the Target app is so confusing and I always need to get help on it. I’m sorry but that’s why I rate the app only one star. I’m sure others feel the same way. The main reasons are because there is a “list”, a “wallet”, and a “cart”. There is a scanner to scan product but it’s not big and visible on all screens so it’s hard to find. When I go to the store, I want all the discounts I can get. I scan an item I want. Sometimes it tells me to add to list, sometimes it doesn’t and it just gives me an option on the quantity and when I select one for the quantity it still doesn’t add it anywhere! When I go to pay, they scan my barcode but then nothing shows! even though I scanned everything. Seriously, it’s not that I don’t know what I’m doing but the app truly is difficult and confusing. Your need to make it more simple. I want to scan an item and say how many I want and automatically get the discount if there is one. I don’t want to have a wallet, a list, a cart, and a discount list. Walmart’s app is simple, JCPenney’s app is simple, even Family Dollar’s app is simple. Please make it more user friendly so I don’t have to hold up your cashier having to figure out where my items are on the app. It happens every time. Thank you! -
The app is fine, but the Drive Up functionality is broken. Half the time I drive up, spend 10 min in my car with the app trying to figure out how to trigger the option to switch my pick up order to drive up (open and close the little barcode toast at the bottom of the screen a bunch, look at the order details several times, hoping something will change and trigger the "change to drive up" tab to appear), and then give up and go into the store. I really wish I knew what the magic conditions are to make the "switch to pick up" option appear. The online help says to "follow the prompts in the app", but the problem is there's no prompts in the app.
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Even now many features are missing....why?😑
The rating is for the app only. Love this store and when they added pick-up & drive-up, I was so happy. When I saw the app was missing features that would make filling my cart fast & easy, I figured they’d fix it in time...but they haven’t. I’m taking about simple things even our grocery store has on their low-tech website. Such as a list you can build (of items you buy frequently) in a column format with a link at the bottom that says “add to cart”. Empty boxes by each item for you to check, (whether 5 or 25) then click “add to cart”...done. The list doesn’t disappear (like target’s list), it’s always there for you to return to. Now Target does have your “favorites”; however they’re big pictures you have to click on one at a time to add to cart, and no “view all” option, so you may have 5-10 pages you have to keep loading. Lastly when you finally have your cart filled, there is no link to easily switch the whole order between pick-up and drive up if you change your mind. You have to tediously go though one item at a time...yet there’s plenty of space at the top for this link! Sigh. Target please please add these simple features! Thx so much for listening ~ -
Can't sort by what is in store, no inventory control, confusing messaging that says "in store" and "available within 2 hrs" and "temporarily out of stock” at the same time. It's useless. Then if you order online because the app is useless, you can't use the app to say you're here for curbside delivery and check in because it's your fault you didn't order using the app. Their app and technology system is broken and they're not training their staff to understand this.
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Target double sell gift card.
I got $250 Target gift card from my friend for my newborn baby's baby shower. I m not rich, I had been to avoid use it because I wanted to use it for diapers. ( Target’s grocery are much expensive than Walmart, but diapers are the same price in any big store ). I redeemed this gift card on Target mobile App on the same day I got it. So this month I still have over $180 in my account. But couple days ago, I was trying to buy diaper on on the Target mobile App as usual since I m a single mom with full time work ( I don't have time to shop inside store), but it ask me to put another payment which was first time had this situation. So I went to ” my wallet ” to check out. There was no gift card anymore. It's so wierd. So I called Target customer service, the lady answering my call said the gift card was used 2 days ago with lots of items ( I can see the last 4 digits of my gift card in the app since I always use it through my phone at home. I never carry it with me. And it was used in another state. This lady insisted that I lost my gift card and someone got it and use it in another state. So she said ” lost is lost, we couldn't do anything for you about this” It did make sense at all. I never carry the physical gift card with me, how can I lose it? -
Update - compared to Walmart and Kroger this app is a chore to shop in. Go see how fast you can add repeat items to your cart and navigate the online store.. I constantly get frustrated and lost in this app as does my child who can shop the other apps.. Please let me default Drive Up instead of in-store. Every item I add I have to make 2 extra steps (presses) to change the default and confirm the add to the cart. Before it was 1 and now its 3 - per item!
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Love Target, hate the app. Example: I know for a fact that the Target near me carries the Nespresso virtuo machines, I'm in there every week and check for sales all the time. However, when I search on the app, it doesn’t come up. I've seen multiple things like this. Also, I see items that the store does carry yet for some reason only certain things are available to be shipped to my house. Why can I have a book or video game delivered, but not paper towels? Toothpaste, yes, toothbrush, no?
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Recent Update = UX Nightmare
Like many others, I was a long time user of the stand-alone Cartwheel app, which I considered to have a superior UX and feature set over the brand’s flagship app — this is also why, I regrettably began using this app when it replaced the stand-alone Cartwheel app several months ago. With that said, I’ve handled that this app is focused more on online than in-store shopping, I’ve dealt with the fact that it’s UX pales in comparison to the original and tasks that once took 1-2 taps now take 3-4(or more), and I even looked past several weeks of sign-in issues during the transition period. However, with the latest update, for some reason the development team decided to add sound effects to Cartwheel user actions. This would not have been a problem if the team had been conscientious enough to allow users to disable these sound effects, however after searching within the app and the phone settings I have been unable to find a quick and easy way to do this, which quite simply is bad UX. With the variety of other options available for providing feedback after a user performs an action, I see no excuse for the development team to not allow users to disable in-app sound effects. -
App is bugging out and I cannot sign in or continue as guest. It keeps saying "there is an error on our end". I had a previously signed in account and when I go to open it today it logged me out and cannot connect. It's been an all day problem. It's not my internet wifi or data. Reinstalled app and same problem.
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Sadly, the only way to have curbside pickup is with the Target app. Target makes people use their app and drive to the store for things that could easily be shipped. Wasting time, gas, the environment..... Or, you could go into the store to pickup your items, and risk giving your whole family COVID19. This is really bad for the environment and irresponsible for customers' health. But, I am sure that Target's "App Group" thinks it is a great success. Sad.
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Shuts down when trying to shop
When trying to look at a product the app shutdown. Started after latest update. -
Constantly crashing now
This app used to be great. Now it constantly crashes when I’m trying to look at individual items to put in my cart. This makes it basically useless. -
Crashes
Crashes every time I try to view an item. Makes the app useless. -
Shortages
You are always out of a lot of things for shipping or don’t offer shipping. This is a huge inconvenience to me as as I am home bound and delivery is the only way to get what I need. Laundry products by Gain in particular. -
App Still Crashing
App had worked great before—in fact this is one of the best shopping apps—but now it crashes when I’m in the “To Go” tab. Help. Please fix. -
App
Trash. Can’t share links. Clunky to navigate through. App shuts down and resets. Trying to do a baby registry and we can’t forward list to others. Those that try to open are getting the common “oops something went wrong” message. -
Most items under $10 only ship with orders over $35
This is NOT fair. I only need one thing. I don’t want to buy $35 of merchandise JUST for the one thing I need!! -
Misleading discounts and “gift card” with purchase
Sometime in the last year (since May 2020?), the transparency behind the discounts you receive vs what you get charged is highly deceiving, especially if using the Red Card. You can’t actually see the bait and switch happening - only on the full website when reviewing invoice details. Have been a long time Target customer and appreciate the pickup function compared to other merchants, but am highly disappointed in their sales practice. -
Cannot purchase toilet paper for pickup
The fact that it’s still not allowed to purchase toilet paper for pickup is absurd. We are peaking during this pandemic, I have 4 kids (including twin 10month old babies) & have to go inside for toilet paper. What’s the point of ordering anything for pickup? -
Annoying
Second update and I still get kicked out while scrolling. I’d like to shop but I guess the app doesn’t want me to. 😒
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The app is fine, but the Drive Up functionality is broken. Half the time I drive up, spend 10 min in my car with the app trying to figure out how to trigger the option to switch my pick up order to drive up (open and close the little barcode toast at the bottom of the screen a bunch, look at the order details several times, hoping something will change and trigger the "change to drive up" tab to appear), and then give up and go into the store. I really wish I knew what the magic conditions are to make the "switch to pick up" option appear. The online help says to "follow the prompts in the app", but the problem is there's no prompts in the app.
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Even now many features are missing....why?😑
The rating is for the app only. Love this store and when they added pick-up & drive-up, I was so happy. When I saw the app was missing features that would make filling my cart fast & easy, I figured they’d fix it in time...but they haven’t. I’m taking about simple things even our grocery store has on their low-tech website. Such as a list you can build (of items you buy frequently) in a column format with a link at the bottom that says “add to cart”. Empty boxes by each item for you to check, (whether 5 or 25) then click “add to cart”...done. The list doesn’t disappear (like target’s list), it’s always there for you to return to. Now Target does have your “favorites”; however they’re big pictures you have to click on one at a time to add to cart, and no “view all” option, so you may have 5-10 pages you have to keep loading. Lastly when you finally have your cart filled, there is no link to easily switch the whole order between pick-up and drive up if you change your mind. You have to tediously go though one item at a time...yet there’s plenty of space at the top for this link! Sigh. Target please please add these simple features! Thx so much for listening ~ -
Love Target, hate the app. Example: I know for a fact that the Target near me carries the Nespresso virtuo machines, I'm in there every week and check for sales all the time. However, when I search on the app, it doesn’t come up. I've seen multiple things like this. Also, I see items that the store does carry yet for some reason only certain things are available to be shipped to my house. Why can I have a book or video game delivered, but not paper towels? Toothpaste, yes, toothbrush, no?
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Recent Update = UX Nightmare
Like many others, I was a long time user of the stand-alone Cartwheel app, which I considered to have a superior UX and feature set over the brand’s flagship app — this is also why, I regrettably began using this app when it replaced the stand-alone Cartwheel app several months ago. With that said, I’ve handled that this app is focused more on online than in-store shopping, I’ve dealt with the fact that it’s UX pales in comparison to the original and tasks that once took 1-2 taps now take 3-4(or more), and I even looked past several weeks of sign-in issues during the transition period. However, with the latest update, for some reason the development team decided to add sound effects to Cartwheel user actions. This would not have been a problem if the team had been conscientious enough to allow users to disable these sound effects, however after searching within the app and the phone settings I have been unable to find a quick and easy way to do this, which quite simply is bad UX. With the variety of other options available for providing feedback after a user performs an action, I see no excuse for the development team to not allow users to disable in-app sound effects. -
Sadly, the only way to have curbside pickup is with the Target app. Target makes people use their app and drive to the store for things that could easily be shipped. Wasting time, gas, the environment..... Or, you could go into the store to pickup your items, and risk giving your whole family COVID19. This is really bad for the environment and irresponsible for customers' health. But, I am sure that Target's "App Group" thinks it is a great success. Sad.
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All order ahead options are being taking away for a lot of products
This app has bugs. Not just breaking down at times, it’ll also tell me something is available for pick up and then when I click to add to cart it will say “oops check ...” basically that’s it’s not available for pickup even though it lets me select it. It will tell you an item is out of stock when you’re checking if something is available at a different store or if it’s available for pickup at a list of different stores and it’s 90% not true, its there if you actually go to the store- what it means is the item is not available for pick up/drive up. Pick up and drive up are meant to help people who really need it to save time and can’t/aren’t available to run in the store, whether it’s a disability/health issue or some other personal reason. At the start of COVID there were way more things available for pickup/drive up now the list is quickly dwindling. And there’s no rhyme or reason to it. I get you wanna have stuff for the people who visit the location but surely target is a big enough corporation to figure out a way to satisfy all their guests. -
Do not add your Redcard to the wallet!
If you add the red card to your wallet, it ruins the entire checkout process if you have coupons or target gift cards. It automatically processes your redcard payment when you scan the barcode at checkout, even if you were just trying to scan it to apply the cartwheel discounts. If they scan the cartwheel app prior to processing your coupons, it pays with your redcard and you are out of luck with using the coupons. The same goes for the gift cards. I even provided my gift card prior to letting them scan my cartwheel app. They scanned the cartwheel app after “processing” my gift card and the cashier informed me that the gift card did not go through once she scanned the cartwheel app and it applied the full payment to my red card!! She informed me that the only way you can use a gift card and the cartwheel app (if you have your red card in the wallet) is to add your gift card electronically to the Wallet within the cart wheel app prior to checkout. It just seems to ruin the entire checkout process if you have your red card applied to your wallet in the cart wheel app. -
Avid Targeter
I love target. The features are great. Drive up is an amazing tool to have. I’ve used this for years and had no problems. I felt really secure to use this for most of my shopping until this past week. One of my target packages got intercepted and UPS couldn’t figure out why. So I figured either system glitch or someone had access to my target account to manipulate the package. But I had two target packages and only one of them got intercepted by the “receiver.” I changed my account password and even removed my target card and monitored for about 5 days. All good. No fraudulent charges. So I went and shopped for a pickup. Got my pickup. Later that day I saw a huge uptick in my nonprofit votes, which I wouldn’t have minded but you only get one per purchase and this was 10 more votes than I’d had originally I swear!! I’ve been eyeing my target app receipt purchases (online/in store), my REDcard account and my personal bank account for the past 24 hours. Nothing so far but it’s just weird right now with target. I’m thinking about canceling my card. I can’t risk this especially right now. Target do better security!! A major overhaul please! -
Not great
My last few online orders were a nightmare. Part of my order showed up for pick up and part of it was shipped. This I found out when I got to the store to pick up. I told clerk I specifically ordered pick up because I didn’t want my product to freeze. He told me I could return if I wanted. It never did ship. My next order I received an email that my order was ready to pick up, when I went in a few days later, the clerk said my order was cancelled. A crazy thing happened though, she asked what it was and I told her and there just happened to be one of my items sitting there at the courtesy counter. I guess someone else didn’t want. My last order I put on my red card for free two day shipping and all of my items shipped except a pair of boots. It said in my cart the boots could not be shipped to the address given?!? Now I have to make a special trip to the store for one item, which may or may not be there in possibly 4-7 days if it’s not cancelled, while the rest is coming to my door. What I thought was to be a convenience, has turned out to be anything but. -
Easy to shop, but very hard to verify pickup location
It is really hard to find the address of the pick up location. And I’m not sure why, but it didn’t save my location. Maybe there was an update between uses. I made a small purchase and when I went to get it discovered it was at the target 20 minutes away instead of the one right by my house. I live in a big city, so they all have the same associated city name, which is ALL that displays through the whole purchase process. In fact if you want to verify which address is currently selected you have to dig to figure it out in a rather unintuitive place. The app should really show you the whole store address at some point in the check out process. That being said shopping is super easy, and I love those features. In fact I would rate the app a 5 if it weren’t for the address issue. That bumped it down so much because online shopping is the easy part. The pick up is the hassle. And now I have gone to 2 targets to pick up one small order. My efforts to save time ended up costing me a whole lot more.
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App is not user friendly
I love Target but the app is SO CONFUSING. I am tech savvy. I can figure out all my apps. However, for some reason, the Target app is so confusing and I always need to get help on it. I’m sorry but that’s why I rate the app only one star. I’m sure others feel the same way. The main reasons are because there is a “list”, a “wallet”, and a “cart”. There is a scanner to scan product but it’s not big and visible on all screens so it’s hard to find. When I go to the store, I want all the discounts I can get. I scan an item I want. Sometimes it tells me to add to list, sometimes it doesn’t and it just gives me an option on the quantity and when I select one for the quantity it still doesn’t add it anywhere! When I go to pay, they scan my barcode but then nothing shows! even though I scanned everything. Seriously, it’s not that I don’t know what I’m doing but the app truly is difficult and confusing. Your need to make it more simple. I want to scan an item and say how many I want and automatically get the discount if there is one. I don’t want to have a wallet, a list, a cart, and a discount list. Walmart’s app is simple, JCPenney’s app is simple, even Family Dollar’s app is simple. Please make it more user friendly so I don’t have to hold up your cashier having to figure out where my items are on the app. It happens every time. Thank you! -
Can't sort by what is in store, no inventory control, confusing messaging that says "in store" and "available within 2 hrs" and "temporarily out of stock” at the same time. It's useless. Then if you order online because the app is useless, you can't use the app to say you're here for curbside delivery and check in because it's your fault you didn't order using the app. Their app and technology system is broken and they're not training their staff to understand this.
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Target double sell gift card.
I got $250 Target gift card from my friend for my newborn baby's baby shower. I m not rich, I had been to avoid use it because I wanted to use it for diapers. ( Target’s grocery are much expensive than Walmart, but diapers are the same price in any big store ). I redeemed this gift card on Target mobile App on the same day I got it. So this month I still have over $180 in my account. But couple days ago, I was trying to buy diaper on on the Target mobile App as usual since I m a single mom with full time work ( I don't have time to shop inside store), but it ask me to put another payment which was first time had this situation. So I went to ” my wallet ” to check out. There was no gift card anymore. It's so wierd. So I called Target customer service, the lady answering my call said the gift card was used 2 days ago with lots of items ( I can see the last 4 digits of my gift card in the app since I always use it through my phone at home. I never carry it with me. And it was used in another state. This lady insisted that I lost my gift card and someone got it and use it in another state. So she said ” lost is lost, we couldn't do anything for you about this” It did make sense at all. I never carry the physical gift card with me, how can I lose it? -
Update - compared to Walmart and Kroger this app is a chore to shop in. Go see how fast you can add repeat items to your cart and navigate the online store.. I constantly get frustrated and lost in this app as does my child who can shop the other apps.. Please let me default Drive Up instead of in-store. Every item I add I have to make 2 extra steps (presses) to change the default and confirm the add to the cart. Before it was 1 and now its 3 - per item!
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App is bugging out and I cannot sign in or continue as guest. It keeps saying "there is an error on our end". I had a previously signed in account and when I go to open it today it logged me out and cannot connect. It's been an all day problem. It's not my internet wifi or data. Reinstalled app and same problem.
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App became worthless with shipt
I LOVED The Target app up until recently. They now offer almost every item ONLY for shipt and not for regular shipping. I don't want a personal shopper, I would rather pay shipping, but that's not an option. And you need to tip your personal shopper which I think they should have a standard price you pay for the service so everyone is happy. Customers can know how much they will be charged that is fair and consistent and shipt employees will know they are getting paid fairly as well. I HATE the ambiguity of tipping! I fully believe workers of every kind in every profession should be paid fairly, but tipping is inherently ambiguous! It leaves so many options available that may be very unfair across the board. Like one person may tip $50 and one tip nothing, and the customer who wants to pay fairly may have no idea what a fair tip is. And if some don't tip then those that do feel more burden to make up for those who don't. The whole system is a mess! I won't use it at all. And I was doing most of my shopping at Target, but I will not support ambiguous business practices. If target changes it to where there are set prices that don't involve the mess that tipping is, then I'll use this app again. But for now I'm shopping elsewhere. -
Still same runaround. Got an alert an item is available. Opened app. Item shows Ship it. Added item to cart. Checking out. Error message. Item currently unavailable. Restarted app. Same cycle. Went to desktop website. Same thing. Item available to ship. Clicked Ship it. Added to cart. Checking out. Item unavailable. Really... *best of the best developers*jury out on that one* Not COVID-19 related. What is the excuse for the runaround? Problem still exists and still no fix in place.
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Terrible customer service !!
I recently was sent a baby shower gift of the delta white Jordan changing table which the first order that was received was damaged, so I went to the Cross Keys Sicklerville location and had a “manager” re order me another changing table same exact one and when it was received it was color “gray” and the totally wrong one. So I had to move again go back to the target location in Sicklerville and order yet another one. As of this week another one was delivered Oct 7th and today as I am trying to assemble it, the entire white wood was discolored and so yellow and dingy looking! Once again I returned to the target Sicklerville location to return my damaged order and no apology nothing just handed me another gift-card ! So for a fourth time here I am re ordering another Delta Jordan WHITE changing table! And I am BEYOND furious being my due date is only a few short weeks away and I still have no changing table not to mention the 4 times back and fourth returning to the store to take back and re order this item !! I am so disappointed in target online and they’re customer service!!!! I am a frequent target shopper and as these last couple times I dread even going back into there!!!!!! -
Very bad store pickup experience
When I arrived at my local Target to get my “pickup in store” order, I found out that only two of my nine items from my order were available for pickup. Turns out, the other items were being shipped to me. I was confused because I thought I specifically marked those items for pickup, even searching using the app’s filters for items only in my store. The app failed to communicate to me that the items were going to be shipped instead of picked up. So I promptly cancelled the other items in the order right in the store from the app. I even double checked they were cancelled by viewing the details of my order again the seeing a cancelled “x” symbol next to the items. Many hours later today, I get an email from Target that “my order is on the way”, and my card has been charged and the items are being shipped to me. This is really lame; I didn’t want groceries shipped to me, my apartment doesn’t even accept packages so I guess I get to wait in line in the post office in a week to pick up groceries I wanted today. Really lame experience. Turned me off from Target’s app; it’s too bad because I was excited to try out pick up, too 😕. -
The scanner in the app no longer works!
Absolutely terrible Target news!! After several bad experiences in the store this weekend I called corporate to find out why the Target app wasn’t working. Turns out they updated the app and the in-app scanner will now only show online prices making the scanner in the app basically useless! We now have to go back in time to several years ago where you have to bring stuff to the in-store scanners to check a price. The reasoning I was told on the call this weekend was that it would make the shopping experience easier by providing the online price to match to... EVERYTHING in my cart that I scanned was significantly higher online than in store. 😡😡I am so disappointed. The Walmart app allows you to easily switch from the online to in-store price so I don’t understand why Target is taking a step backwards. I am hoping Target will change this back or at least give the option to see both in the app. It’s often times hard to find a working scanner in the store and some remodeled stores don’t even have scanners. Target- please reconsider as this change has made shopping way more difficult!
- Wallet lets you load your REDcard directly to the app so you can save even more at checkout when buying gifts for yourself or others
- Cartwheel brings you a comprehensive list of sales, offers and all online promotions, all in one easy-to-access place
- Can’t find what you’re looking for? Locate the item in store with correct aisle numbers, or find it online and have it shipped directly anywhere
Reviewed by Laura S on December 19, 2017
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Release Notes
2021.0
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