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Tandem Language Exchange: Speak & learn languages

Tandem Language Exchange: Speak & learn languages

Tripod Technology GmbH

Learn languages and reach fluency with native speakers in the global community

4.4
78K+ Reviews 1M+
Free
24MB
  • Editor's Choice
  • Free
  • Fresh
  • In App Purchases

Negative Reviews in Most Helpful

19.2% Negative Reviews

Out of 120 most helpful reviews

  • by A Google user

    Non functioning app wasted my time. This real name and photo verification then being told to wait days for review? If I wanted Facebook-ish invasive nonsense then I would be using Facebook for language exchange. Respect your users and don't act like you are the police. Otherwise you end up with just english speaking Americans on your app.

  • by Rodney Williams

    Installed it, signed up, answered all the start-up questions, and then I'm told to wait up to a week or pay for it. Nah. I'm not going to let this app take up space on my phone until they decide I can participate. Uninstall. Going to try Hello Talk.

  • Every app is Tinder when you’re a toxic dudebro.

    by paperpoppet

    When signing up for the app there are several warnings that this is “NOT A DATING APP” and threats of lifetime bans should this or other rules be violated. With such strong warnings I foolishly thought there was no need to toggle the “my gender only” switch on when setting my account up. How very Pollyanna of me. Needless to say, my chat inbox immediately became so flooded with pathetic horndogs wanting to know where I live and if I have a boyfriend that I had to delete the account. Like, seriously. In less than two hours. “Safe” is apparently a relative concept. So, women, do yourself a favor and hit that “my gender only” switch as fast as you can. Or not. I actually improved my Spanish considerably in the two hours I spent finding creative ways to tell perverts to kick rocks. This app’s developers need to pull their heads out of the sand and include better filtering and blocking options.

  • by Johann Petrak

    Constantly suggesting some learning partner via a notification, then when clicking that notification, something else is shown in the app and that person is nowhere to be found. Uninstalled.

  • by hossein ahmadi

    I'm waiting for more than couple of weeks, but the app still doesn't allow me to access. why?! you've said: you'll send an invite me take up to 7days.

  • by hard sun

    The new update is so bad.

  • by A Google user

    it's the worst app I have never seen in my life

  • by Ifkar Fauzi

    dont install it. very useless. need to wait at least one week to use it. not friendly user.

  • Meh

    by q45923

    There are nice folks in this exchange community, and the two stars are for them. The app itself isn't great. The interface is fancy but lacks a lot of forethought. Here are some examples. There are few options for filtering. People disappear very rapidly from the app, so you need to be ready to start a conversation immediately. Audio clips are a bit counterproductive for communication. There's already a level of awkwardness in trying to speak in a language you don't know. Trading audio clips adds a new level of anxiety. The green "activity" indicator can mean anything from logged in to logged in three days ago. The app is also buggy: notifications are missed and the same people rotate in and out of the chat list.

  • by ZAIRAH BERNABE

    stuck up on uploading my profile

  • by Md Irfan Patel

    why i have been blocked without reasons?

  • Too many glitches

    by Ar401y

    I want to love this app but there are too many glitches that get in the way of fully enjoying it. For starters even though I have enabled the notifications, I don’t actually get any, so I’ll go days or hours without responding to one of my language partners. Secondly, more often than none the home page will freeze on me and I don’t have access to the app. I can click on any of the tabs or scroll up or down. It’s extremely frustrating. Usually I have to delete the app and re download it in order to get it to work. I’m hoping I can have these issues resolved before I’m forced to just delete the app permanently.

  • So disappointed

    by MellliDan

    I subscribed under my Facebook account and it was great (I was doing the trial). I deactivated my Facebook so my account closed off and I reopened with my email and accidentally subscribed as one year with the pro.... I emailed tandem to let them know I mistakenly did it and I wanted to see if I can change my subscription or cancel it and get reimbursed (I was almost sure I would become a pro member anyways). They went ahead, canceled my pro subscription and didn’t even reimburse me. So i paid for the pro but don’t have access to it! It’s such a shame, I was so happy with tandem and was even telling all my friends and family about it.

  • Worst Language App don’t waste your money

    by Free Speech Fan

    This is my third attempt to write a review. If it is not posted today i will write to every consumer control organization and Apple and have this app removed from iTunes. The app is total crap at best, at worst a scam to collect user information. 90% if the people on the app are not advanced language speakers. When you try to initiate an intelligent conversation about more than Babis and kitties, you are kicked off the app, although political discussion is one of the choices of discussion topics. You are then not refunded your money. I suspect this app is run by the Russian Internet Agency given their fascist viewpoints. It is a cheap language training platform for their agents. BEWARE!

  • Re think your marketing strategy

    by dontchasethesinged

    In an age where consumers want products asap, tandem makes you wait as soon as you sign up. Then gives you the option to access their services if you pay monthly. Now I would say you can integrate ai into your forms so you don’t have to go through 1 by 1 on your forms and match a partner. Though you offer a skip the line option tells me that you’re only making the users wait so they give in and pay for your service so they can access your service. I know you need money to run your business, but this is the utmost corrupt way... by throttling the free user to the point they pay for the service. Un installed.

  • Staff Needs Improvement

    by AWESOMEPERSON!

    Honestly, I would give Tandem zero stars if I could. Their staff is very unprofessional when looking into cases. If you show love and kindness to people in app then come across someone who harasses you, you might as well be banned too in the eyes of Tandem staff! Tandem staff are even vague in their responses if you ask them for a clarification of things. Good luck improving your community unless you get your things figured out Tandem. I would NOT recommend this app for people looking for serious language learning as the staff have a hard time with their problem solving skills. You can get banned for doing nothing wrong whatsoever.

  • Unable to sign in; support is useless

    by Davidmitcha

    I have been accepted into the community and have successfully registered. However I have been unable to sign in for nearly 3 weeks and have tried three times to get help from support. Each time I provide my OS build, app version, device type, etc. with a detailed description of steps taken to remedy the app. I’ve deleted it, resprung, restarted, reset network settings, restored the device... All support ever says is to restart, ignoring my detailed messages. As a developer, I’d like to speak to one of their tech staff because I know what the issue is but I haven’t been permitted to do so.

  • Blocked after signup

    by Friendlyoze

    Tried to sign up to this today but at the end of the onboarding was blocked from using the app. Ironically as I’m trying to learn german I have my phone set to german language so can’t understand the reasoning message (as it’s in German) and perhaps that is why I was blocked as I entered some information in that the app didn’t like during the onboarding, because I couldn’t really understand all the questions and was guessing a bit. So make sure you answer correctly or you might not be able to use the app

  • Good app...when it works

    by 122fountain3345

    This app is awesome when I'm actually able to use it, which is only about 5 minutes a day because it's constantly frozen. I will open the app and it will show the main page, then let me press the screen once and then I won't be able to press anything anymore. Or it will freeze in the middle of me typing out my messages. Probably going to delete soon if this doesn't get fixed because there's no point in having it since I can't use it.

  • “PRO” advertised games... Where are the games?

    by Desperately seeking 'Bones'

    I purchased the “PRO” version for the language games. I’m learning German and it says that German is offered to iPhone users (which I am). But, there is no tab or any indication that language games are offered. Where are the games??? I will be deleting my subscription if this isn’t fixed. Great app, and I only purchased the “PRO” version for those games. I won’t need to spend the money if they games are offered as advertised.

  • Stop showing features that aren’t available

    by Izz/e327

    Showing features that aren’t available is just frustrating your users. It doesn’t make me want to use it more. Also, stop making the app inconvenient on purpose and then giving the user to translate for a cost. I have been a user forever and it’s frustrating to see these features become paid features, especially for those who have used the app and shared it with their friends for years.

  • More care advised

    by User advice 123

    This is a fun app, but it gives the false impression that people are "screened." People should be aware that there are oodles of scammers, and that they phish for personal info. Verifying by facebook is a joke. If someone is kicked off, they just create a new account. Everyone has to use their common sense, but to say people are screened gives a false sense of security. I have met some interesting people, but people should be aware. Rating of age 12 is irresponsible

  • Unfair unsubcribing policy

    by ***Kate???

    When you subscribe for a free trial period, it then become really hard to unsubscribe. They won’t charge you for the next month (as other apps do), they’ll charge you for a year immediately after a week. I wrote a request a day before ending my free-trial period. I also unsubscribed in AppStore, believe it or not. They charged me anyway! I was going to come back when I learn more basic words to keep conversation on foreing language. But after such a treatment... Hardly.

Negative Reviews in Most Recent

  • by hossein ahmadi

    I'm waiting for more than couple of weeks, but the app still doesn't allow me to access. why?! you've said: you'll send an invite me take up to 7days.

  • !!

    by Zhinooo

    Even One star is much, who can wait till 7 days!!

  • You're not going anywhere with this

    by AJohnsonSrbija

    Literally everyone is using this as a dating app. Everyone will open your messages and not reply. It's like pulling teeth to try to find a native speaker to practice with that'll actually carry out a conversation with you. This is pretty much just a waste of time. Might as well be tinder in disguise. Especially considering all the body pics people post on their profile...

  • Not really for language learners

    by Warguppy

    This is more along the lines of Tinder Pretending To Be Language Learning. If you aren’t young and good looking and/or of the opposite sex, no one answers. I just want to improve my Italian and German, not find some internet girlfriend.

  • Need qr codes linking to profiles and account names with links

    by Uevf

    Need a way to put qr code for others to get your account profile and a link or username within the app linking only to you

  • Tandem??

    by James Johnny

    Tandem used to be a good app, but now they’re too many people using the app for other purposes. I’m still grateful though, because without tandem I wouldn’t have gotten to known my nu er.

  • Broken log in, no help from support

    by Bergietron

    Hit log in, enter my details and it kicks me back to the main screen saying my email is already registered and I should try signing in...you know, the thing I literally just tried doing. 3 days after submitting a support request there’s no answer.

  • A SCAM

    by Karencasas

    I got this app with the idea of learning a new language. When I created an account I was only able to create one by putting in my card number for a one week trial. I was supposed to get a notification 24 hrs before the trial ended so that I would know that my trial was over. There was no opt-out option when I initially joined, and now I am being charged $34.99 without the notice that I was supposed to be given. I have asked for a refund through iTunes but it says that it’s not valid. Next time have an opt-out button when signing up AND the notifications that you claim you will have, don’t just scam people

  • Cannot register

    by Nonstationary

    Tried using email to register, and when I click the link they send to confirm my email address, it keeps telling me the link has expired.

  • Pro is not worth it

    by RMgfdgdfug

    I like the principle behind the app but except for meeting people it doesn’t do much for language skills

  • Still buggy!

    by M.Shahnazari

    Can’t believe the chat UI is still buggy after a looooong time. I just install it every couple of months with some hole and see nothing changed! Chats list gets repeated like a loop! Haven’t seen such user-un-friedly app before!

  • Just get Hello Talk

    by morgan🖤

    It’s absolutely ridiculous how you have to fill out an application and have to be excepted to join the app. If you want to get going immediately just download hello talk. You make your account and give immediately start speaking with people and learning the languages. there’s no seven day wait and rejection because The dumb System doesn’t think you show your fullface in the profile picture

  • For the love of God…

    by kite license

    Please implement iPad landscape for Tandem. I would love to use this app with my Smart Keyboard, but it is nearly impossible as the app does not work in landscape. Thank you!

  • In theory

    by Angry birdman 80808

    Good idea for an app and all but after using every method possible to try to log in, “can’t find your account.”

  • Still waiting

    by Baban Jamal

    Is it really believable It’s been 5 days I signed up and it tell me you have to wait up to 7 just to activate your account it’s really bored you’re really making me to delete the App I prefer deleting it better than waiting 2 weeks just for activating my account

  • Staff Needs Improvement

    by AWESOMEPERSON!

    Honestly, I would give Tandem zero stars if I could. Their staff is very unprofessional when looking into cases. If you show love and kindness to people in app then come across someone who harasses you, you might as well be banned too in the eyes of Tandem staff! Tandem staff are even vague in their responses if you ask them for a clarification of things. Good luck improving your community unless you get your things figured out Tandem. I would NOT recommend this app for people looking for serious language learning as the staff have a hard time with their problem solving skills. You can get banned for doing nothing wrong whatsoever.

  • Men ruined this app for me

    by men_ruined_it

    As always, men ruin everything. This app is so cool in theory and the app itself works great and the interface is also great. It just is a shame that a bunch of men messaged me in hopes of dates or hookups- which seems so strange considering we live in different countries. There appears to be settings to control who you want to talk to, but it felt so much like a dating app/hookup app I deleted it.

  • problem

    by sammapp

    hi i downloaded this app but you didn’t send me anything why?

  • If you’re sexually harassed, Tandem will punish you

    by Tina408

    I didn’t complain about another member. Tandem asked me to review him. I wrote that he was kind and helpful and I learned a lot but that he stopped talking to me after I declined to show him my breasts. Julianne from Tandem wrote and told me she had sent a warning to the user. I told her that was unexpected and unnecessary. No reply. There is a setting in Tandem where you can tell Tandem only to allow conversations from your own gender. Tandem has set that setting for me and I cannot change it. As a consequence of my truthful review, they have isolated me from half of all potential language partners.

  • Meh

    by q45923

    There are nice folks in this exchange community, and the two stars are for them. The app itself isn't great. The interface is fancy but lacks a lot of forethought. Here are some examples. There are few options for filtering. People disappear very rapidly from the app, so you need to be ready to start a conversation immediately. Audio clips are a bit counterproductive for communication. There's already a level of awkwardness in trying to speak in a language you don't know. Trading audio clips adds a new level of anxiety. The green "activity" indicator can mean anything from logged in to logged in three days ago. The app is also buggy: notifications are missed and the same people rotate in and out of the chat list.

  • Where is your update?

    by Rania09

    Everytime I go into the app, it tells me to go to the app store and update to the latest version of tandem. However, when I go to preview tandem, it doesn't show that the update is available. I am locked out of my account for the moment.

  • Poorly designed

    by Lshaosbskabaisb

    I don’t understand why I have to wait a week to start talking to someone. It’s very annoying.

  • More care advised

    by User advice 123

    This is a fun app, but it gives the false impression that people are "screened." People should be aware that there are oodles of scammers, and that they phish for personal info. Verifying by facebook is a joke. If someone is kicked off, they just create a new account. Everyone has to use their common sense, but to say people are screened gives a false sense of security. I have met some interesting people, but people should be aware. Rating of age 12 is irresponsible

  • Translation

    by xxgcdx

    How do you expect people to communicate if we can’t use the translator

  • 为什么会无缘无故被封号

    by gtadmgdjgm

    为什么会无缘无故被封号?

  • I might actually like it if...

    by Allikat09

    It might actually be with my interest in actually staying on board if anyone was ever interested in having a conversation with me at all. I've reviewed any notifications for anyone wanting to meet and try communicating yet and it's been quite a while. I'm thinking this pretty useless, to be quite Honest.

  • Problem with notifications

    by vickycuppiecake

    Hi there is a problem with notifications, I never see when someone replies to me or messages, I have my notifications on and nothing pops up and I have to constantly check the app all the time it's annoying please fix

  • Unable to sign in; support is useless

    by Davidmitcha

    I have been accepted into the community and have successfully registered. However I have been unable to sign in for nearly 3 weeks and have tried three times to get help from support. Each time I provide my OS build, app version, device type, etc. with a detailed description of steps taken to remedy the app. I’ve deleted it, resprung, restarted, reset network settings, restored the device... All support ever says is to restart, ignoring my detailed messages. As a developer, I’d like to speak to one of their tech staff because I know what the issue is but I haven’t been permitted to do so.

  • FRAUD! THEY STEAL YOUR MONEY!

    by mister zed

    These developers will gladly take your money, but then you don't get premium features when the trial ends and your subscription begins. This is fraud. If you try to resolve this problem, Apple sends you to an "app site" that DOES NOT EXIST! These people are trying to steal your money! Don't trust them!

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Tandem Language Exchange: Speak & learn languages

Tandem Language Exchange: Speak & learn languages

4.4 78K+ Reviews
1M+