Starbucks
Food & DrinkStarbucks Coffee Company
Quickly order, pay, reload your Starbucks Card and earn free drinks or food.
10M+
Downloads
About Starbucks
Featured on Best Apps for Helping People Stay Awake While Driving
About Starbucks
Quickly order, pay, reload your Starbucks Card and earn free drinks or food.
see more about Starbucks
Starbucks
About Starbucks
The Starbucks® app is a convenient way to order ahead for pickup, scan and pay in-store and customize your favorites. Rewards are built right in, so you'll earn Stars towards free drinks and food on your purchases.
Mobile Order & Pay
Customize and place your order, then pick up from a nearby participating store without waiting in line.
Pay in Store
Save time and earn Rewards when you pay with the Starbucks® app at many stores in the U.S.
Earn Stars & Redeem Rewards
Join Starbucks® Rewards and unlock exclusive benefits while earning Stars with almost every purchase. Redeem Stars for free drinks, food and more. Starbucks® Rewards members can look forward to a birthday treat plus complimentary coffee and tea refills.*
Earn Stars even quicker with Double Star Days, Bonus Star challenges and Member exclusive games. No matter how you pay, you can earn Stars on your order. Up to 3 Stars/$1 with Starbucks Rewards Visa Card, 2 Stars/$1 with a Starbucks Card, and 1 Star/$1 with cash, credit/debit and PayPal. Some restrictions apply.
Send a Gift
Say thanks with a digital Starbucks Card. It's easy to redeem a digital card from email or in the Starbucks® app.
Manage Starbucks Cards
Check your Starbucks Card balance, add money, view past purchases and transfer balances between cards.
Find a Store
See stores near you, get directions, hours and view store amenities before you make the trip.
Tip Your Barista
Leave a tip on purchases made with the app at many stores in the U.S.
*At participating stores. Restrictions apply. See starbucks.com/rewards for details.
Mobile Order & Pay
Customize and place your order, then pick up from a nearby participating store without waiting in line.
Pay in Store
Save time and earn Rewards when you pay with the Starbucks® app at many stores in the U.S.
Earn Stars & Redeem Rewards
Join Starbucks® Rewards and unlock exclusive benefits while earning Stars with almost every purchase. Redeem Stars for free drinks, food and more. Starbucks® Rewards members can look forward to a birthday treat plus complimentary coffee and tea refills.*
Earn Stars even quicker with Double Star Days, Bonus Star challenges and Member exclusive games. No matter how you pay, you can earn Stars on your order. Up to 3 Stars/$1 with Starbucks Rewards Visa Card, 2 Stars/$1 with a Starbucks Card, and 1 Star/$1 with cash, credit/debit and PayPal. Some restrictions apply.
Send a Gift
Say thanks with a digital Starbucks Card. It's easy to redeem a digital card from email or in the Starbucks® app.
Manage Starbucks Cards
Check your Starbucks Card balance, add money, view past purchases and transfer balances between cards.
Find a Store
See stores near you, get directions, hours and view store amenities before you make the trip.
Tip Your Barista
Leave a tip on purchases made with the app at many stores in the U.S.
*At participating stores. Restrictions apply. See starbucks.com/rewards for details.
Ratings & Reviews
4.8
5.1M+ Ratings
5
86+%
4
11+%
3
2+%
2
1+%
1
2+%
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Community
When my friends and I are on the road for 6 hours or more, at least one of us has this on their phone. There’s nothing like having a good cup of coffee and a big shot of caffeine to keep you awake on the road.3 years ago
by David
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Community
Coffee lovers must surely rejoice at having so many options to choose from when out and about. You can't walk down a highstreet, or drive past a gas station without seeing a coffee shop or two. Starbucks is pretty rewarding in the sense that it'll give you stars for every buck you spend. The more you earn, the more freebies you can get your hands on, whether you spend 5 bucks a month or 50. more10 months ago
by Antonio
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Community
Reward system for loyal customers is more headache than reward
Jul 21, 2021 By Catherine WillingMajor negative for the app is their star incentives… ie: if you buy 3 of something in 5 days you’ll receive 80 stars. I bought 5 of what was required never got the stars. When I contacted Starbucks the process took days... I had to send receipts… however the receipt generated by their app isn’t acceptable. Whaaat!?! The stars should be automatically applied. They are not. Just saying … the coffee does it’s job but their reward system for customer loyalty is not a reward but a headache. more -
Expert
- Easy access to your Starbucks Gold card and gift cards, available at the touch of a button on mobile devices
- In a hurry? Skip the line! Store your favorite orders in the app and order ahead with one click
- View your receipt and tip your barista at a glance, all within the app
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May 25, 2022 By Ms DoeThe app is great! I particularly like that I can save all my customized drinks to a list for future reference. One thing I'd love to see added to the app though: the ability to input paper receipt info, in order to collect stars when the "Scan in store" feature isn't usable (e.g. at locations inside other stores) or when one forgets to use it. Being able to do that within the app rather than having to call corporate/customer service every time would be a much-appreciated time-saving convenience! more -
You really need to fix these issues, Starbucks
Mar 12, 2022 By Monroe214There have been countless times where I’ve placed an order and when I get to the store, they couldn’t make it for one reason or another. You need to provide us with an option to refund the order from the app. Sometimes I don’t want to order something different - I’d rather get nothing but because I already paid for it, I have to choose something else. This evening we tried to order a decaf drink and for whatever reason they couldn’t make it so we ordered a refresher. I asked the barista if there was a price difference and her response was “don’t worry about it-it’s ok”. When we got home I looked at the prices of each drink and it’s over a dollar difference in favor of Starbucks. At this point, I’m sure I’ve lost out on at least $30… I’ve tried to get refunded a few times and each time the barista isn’t able to refund and tells me to contact corporate. Are you kidding me?? I don’t have time for that! Another thing that has happened countless times, is when I’m a day or two away from earning a reward and then my local Starbucks can’t process ordering ahead and my schedule normally doesn’t allow time to go in to the store or wait in a 20-30 minute line. The convenience is great WHEN everything works like it’s supposed to. I’m a bit disenchanted until at least refunds can be done through the app. more -
May 27, 2022 By Jennifer TannerMobile ordering is very useful when it works. It crashes like 9 out of 10 times when I try to select a different store to order from. Sometimes I can figure out a way around it, other times I just give up. I've been waiting for a fix forever but I guess it's not a common experience? Would easily be 4+ stars if not for the bugs. more -
App update lost some helpful features
Nov 29, 2018 By Roninsakura33The mobile app is so useful, however, the last update seemed to have gotten rid of some features I found helpful. For one, I don’t like that now when you go Into the history, it no longer shows the date and time of your purchase, so if you need to take a screenshot of your “receipt” it does not include the complete purchase info, which renders it less useful. It shows a receipt number, which is not useful to me, and it is inconvenient to have to screenshot both the history list AND the purchase itself. Why did you get rid of this? Why fix what wasn’t broken? Also, you have removed the date info for the Starbucks cards. It was helpful to have the info on the start dates of my cards to differentiate the cards, especially the similar ones. It used to have that info before. It also is frustrating when the app does not let you choose the store you want and sometimes suggests some faraway store. It would be helpful if it also told you reasons why you are unable to use the app - ie, store shut off mobile orders, store is closing, etc. Otherwise, you think it’s your phone or app and you waste a lot of time. I also would like that the app kept the history details for the “free” items, because just because it’s free, doesn’t mean you don’t want to record WHAT you had. But, for the most part, I like using the app. more -
May 30, 2022 By ThomasAll menu items are available to choose from and is frequently updated incase a menu item is out of stock. I like how the app makes it convenient to order ahead of time especially when you're getting out of class or work. My only problem with the app is regarding the wait time, since it sometimes goes past the estimated time. I would find it useful if the app could let me know what times of the day it's busy, similar to how Google gives you popular times. more -
App is useful but not perfect
Dec 8, 2020 By Falalalalalala5432There’s tons of great things about the app but I’ll just say why I gave it a 4. Most of us are using the app because we want to grab and go. With that being said, it would be nice if the store information was updated more frequently. I ordered from the app because the store had drive thru pickup and in store pick up. I never do drive thru pick up because it is always so crowded, hence why I use the app. At this particular store, both options were available but when arriving there was a sign at the door saying in store was closed and to pick up mobile orders at drive thru. This pretty much makes the app useless. Please update info for store because I can always go to a different Starbucks to pickup my order. There also needs to be another method for mobile pickup. When arriving to pickup order, you have to wait for a barista to go to that area to be noticed, sometimes waiting for awhile. It’s not there fault at all, but I think there needs to be an efficient way to do this. I notice that when I mobile order ahead of time, the customers that order inside the store get their drinks first. Not sure how that adds up. The app is great though but it’s useless if some of these inefficiencies continue. more
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May 25, 2022 By Ms DoeThe app is great! I particularly like that I can save all my customized drinks to a list for future reference. One thing I'd love to see added to the app though: the ability to input paper receipt info, in order to collect stars when the "Scan in store" feature isn't usable (e.g. at locations inside other stores) or when one forgets to use it. Being able to do that within the app rather than having to call corporate/customer service every time would be a much-appreciated time-saving convenience! more -
You really need to fix these issues, Starbucks
Mar 12, 2022 By Monroe214There have been countless times where I’ve placed an order and when I get to the store, they couldn’t make it for one reason or another. You need to provide us with an option to refund the order from the app. Sometimes I don’t want to order something different - I’d rather get nothing but because I already paid for it, I have to choose something else. This evening we tried to order a decaf drink and for whatever reason they couldn’t make it so we ordered a refresher. I asked the barista if there was a price difference and her response was “don’t worry about it-it’s ok”. When we got home I looked at the prices of each drink and it’s over a dollar difference in favor of Starbucks. At this point, I’m sure I’ve lost out on at least $30… I’ve tried to get refunded a few times and each time the barista isn’t able to refund and tells me to contact corporate. Are you kidding me?? I don’t have time for that! Another thing that has happened countless times, is when I’m a day or two away from earning a reward and then my local Starbucks can’t process ordering ahead and my schedule normally doesn’t allow time to go in to the store or wait in a 20-30 minute line. The convenience is great WHEN everything works like it’s supposed to. I’m a bit disenchanted until at least refunds can be done through the app. more -
May 27, 2022 By Jennifer TannerMobile ordering is very useful when it works. It crashes like 9 out of 10 times when I try to select a different store to order from. Sometimes I can figure out a way around it, other times I just give up. I've been waiting for a fix forever but I guess it's not a common experience? Would easily be 4+ stars if not for the bugs. more -
App update lost some helpful features
Nov 29, 2018 By Roninsakura33The mobile app is so useful, however, the last update seemed to have gotten rid of some features I found helpful. For one, I don’t like that now when you go Into the history, it no longer shows the date and time of your purchase, so if you need to take a screenshot of your “receipt” it does not include the complete purchase info, which renders it less useful. It shows a receipt number, which is not useful to me, and it is inconvenient to have to screenshot both the history list AND the purchase itself. Why did you get rid of this? Why fix what wasn’t broken? Also, you have removed the date info for the Starbucks cards. It was helpful to have the info on the start dates of my cards to differentiate the cards, especially the similar ones. It used to have that info before. It also is frustrating when the app does not let you choose the store you want and sometimes suggests some faraway store. It would be helpful if it also told you reasons why you are unable to use the app - ie, store shut off mobile orders, store is closing, etc. Otherwise, you think it’s your phone or app and you waste a lot of time. I also would like that the app kept the history details for the “free” items, because just because it’s free, doesn’t mean you don’t want to record WHAT you had. But, for the most part, I like using the app. more -
May 30, 2022 By ThomasAll menu items are available to choose from and is frequently updated incase a menu item is out of stock. I like how the app makes it convenient to order ahead of time especially when you're getting out of class or work. My only problem with the app is regarding the wait time, since it sometimes goes past the estimated time. I would find it useful if the app could let me know what times of the day it's busy, similar to how Google gives you popular times. more -
App is useful but not perfect
Dec 8, 2020 By Falalalalalala5432There’s tons of great things about the app but I’ll just say why I gave it a 4. Most of us are using the app because we want to grab and go. With that being said, it would be nice if the store information was updated more frequently. I ordered from the app because the store had drive thru pickup and in store pick up. I never do drive thru pick up because it is always so crowded, hence why I use the app. At this particular store, both options were available but when arriving there was a sign at the door saying in store was closed and to pick up mobile orders at drive thru. This pretty much makes the app useless. Please update info for store because I can always go to a different Starbucks to pickup my order. There also needs to be another method for mobile pickup. When arriving to pickup order, you have to wait for a barista to go to that area to be noticed, sometimes waiting for awhile. It’s not there fault at all, but I think there needs to be an efficient way to do this. I notice that when I mobile order ahead of time, the customers that order inside the store get their drinks first. Not sure how that adds up. The app is great though but it’s useless if some of these inefficiencies continue. more -
One suggestion
Oct 27, 2021 By helpster BThis app is mostly useful - I just have one suggestion that I think would help your employees out: only allow orders to be placed in the parts of the store that are currently open (inside vs drive thru) & indicate those hours in the app. My local Starbucks keeps the drive thru open later than the inside of the store (which is fine). However, this is not indicated on the app, which still allows you to place orders for in-store pickup after the store has closed. Because of this, I mistakenly placed an order for the inside of the store and walked over to the Starbucks after the inside had closed to get my drink. The workers were kind enough to see me awkwardly standing outside and unlock the door, and they told me only the drive through was open, but I don’t have a car because I walked (this is a very walkable area). They kindly brought my drink out to me. As I was leaving, I saw another customer show up in the same situation. He had walked to the store which seems open per the mobile app; they explained to him the hours, and let him wait inside while they made his drink. I felt bad for the workers because they kept having to delay closing the inside because of this misunderstanding. Other than that the app is really great :) more -
Love the app but most stores are slow to make your mobile order!
Dec 13, 2017 By CattngoThe app is almost perfect. I wish you can customize the mobile orders a little more like put someone else’s name on it when you order for someone else. But that’s not my big gripe and why it only gets 3 stars. There are two reasons. First of all, one less start is due to store locater being slow half the time unless it happens to be your store that you note as a favorite. The 2nd reason, and it’s a big reason, is that most stores are now very slow to process your mobile order. I can expect 5-10 more minutes on top of what they estimate for you. A lot of them just say they have many drinks. Well the system should have factored that in. If you give estimated times then factor in how many drinks just got into the system. I do think many stores just don’t pay attention to the mobile orders as much. I literally see them pull the labels out for those who are at the stores ordering and let the other machine that has the mobile order sit there longer. Starbucks: If you want more people to use mobile order then have your baristas pay attention to the mobile order labels being printed. Those are your most loyal customers and don’t want to wait 10-15 minutes for their drink to be made. It defeats the whole purpose of having mobile orders! more -
May 19, 2022 By Shannon BoozerThis app is usually very buggy and it's really inconvenient that there isn't a refund feature. I always have location errors, orders will close or not go through, the app will sign me out and will not let me sign back in, etc. I've uninstalled and reinstalled, restarted my phone and still the app won't work properly. Each update seems to make it worse than to fix it. more -
Amazing And Easy
Sep 20, 2020 By Vinn08I order on here very often and have for most of the Summer and it is so easy. You just order from the app and then pick up at the Starbucks near you. You don’t have to wait in line to order and instead get a separate line which moves quickly because everyone is picking up. I absolutely love Starbucks and I am obsessed with their refreshers and frappucinos. Overall, the app was well thought out and if something isn’t available I’ve learned all you do is call the store and ask if they have it and they’ll make it available on the app quick. I love the experience and the stars you earn. I end up having enough stars for a breakfast from the bakery the next time I get Starbucks. Thank you for doing such an amazing job and I plan on continuing to go to Starbucks in the future. Please don’t hate on the app. I haven’t had a bad experience and I’m convinced most of you are trolls. I hope this gets to Starbucks customer service because I truly do love the app and Starbucks as a whole. I can’t thank you enough for the quick and easy drinks almost every morning this past Summer!!! Five stars and absolutely amazing!!! more
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Community
Reward system for loyal customers is more headache than reward
Jul 21, 2021 By Catherine WillingMajor negative for the app is their star incentives… ie: if you buy 3 of something in 5 days you’ll receive 80 stars. I bought 5 of what was required never got the stars. When I contacted Starbucks the process took days... I had to send receipts… however the receipt generated by their app isn’t acceptable. Whaaat!?! The stars should be automatically applied. They are not. Just saying … the coffee does it’s job but their reward system for customer loyalty is not a reward but a headache. more -
Lifelong customer, sbux shareholder, just deleted this app
Sep 1, 2021 By Superpod wowAnother update: reinstalled. Better. Another forced update while in line isn't cool. Grrr. Update: gave it another try. Forcing me to update a bloated 140mb app while in line at a store is super lame and doesn't make anything run smoothly. Old app review: This bloated app has been lying unused for the past several months because it does nothing useful...eventually I turned off all notifications and location services because it kept bugging me to please pay attention to it, like a snotty kid at a grown up dinner party. Even so, it consumed 140mb of cell data in my last billing cycle...what the heck is it doing, anyway? Checked battery use and it was using about 5% of my battery over the last week. For what? I didn't use it, so maybe that means don't run in the background. I just saw it has 12 new notifications for me. About what? Nothing I care about. Just more corporate hype and self congratulatory onanistic marketing copy. I don't need that or the bloatware to order my six shots on ice. Also, the quid pro quo involved in this relationship is seriously unfair. I get 5% off my coffee, you get to know everything about me even when I am not drinking coffee? People are catching on to this and it doesn't flatter the sbux bottom line. Edit: after deleting it, the cursed thing somehow reinstalled itself, uninvited, unwanted....next step will be to engage the services of an app exorcist. Good times. more -
May 22, 2022 By Madu RamaNot a fan for simple reasons - the UI is not useful with the checkout/payment process. Once you check out, there is no receipt system available once you close the app. It gives you one popup for a receipt and if you forget to screenshot, you will lose the receipt. Tipping is a nightmare, it only gives you the option *sometimes* but I would like to have it every time. It also cancelled my tip when I needed to reload funds. Just a mess but I want the feature. more -
May 28, 2022 By RazleDazleApp stopped working. It won't search for locations. I've restarted my phone, cleared cache, forced stop, uninstalled and reinstalled and nothing works. Now, I can't even sign in as there is a 'system error'. This app has all my gift cards and stars, that now I don’t have access to. Pretty frustrating. more -
May 28, 2022 By Koah0528... it started again, the "choose store" doesn't show anything... Still experiencing issues with editing drinks after they're in the cart. The store near by is always out of one thing or another, usually I'd click on the item and it brings me to the part where I can edit/customize. Lately (even before this last bug when we couldn't order in app) it has been doing this, clicking on the item will kind of "glitch" the screen but there is no action. Starbucks, your developers need some help. more -
May 31, 2022 By Aaron FishUsed to be great, lately it's literally useless. App is constantly crashing. Uninstalling doesn't help. Ordering ahead impossible. I finally got order ahead to work today after forcing app to stop. Apparently it didn't go through to the store even though we double checked my order went through on the app and was to the correct store. Insane that everyone has been having these issues for weeks but no big fixes have been rolled out. more -
Caramel Ribbon Crunch Frap with 3 Affogatto shots
Apr 23, 2022 By Jm@edI love a venti caramel frap or caramel crunch frap with 3 affogatto shots, but every time I go to the drive thru in El Sobrante, CA they either blend them in or forget to put them in at all. I know what they look like since I buy them everyday from other locations & the same young lady tries to tell me they make them different & the shots drain down the center of the drink, that’s why it looks different, I looked at the bottom & tried to stir white the straw to get the dark espresso liquid to mix & it was real thick no dark liquid anywhere in the drink, it also looked like they put whip cream in the bottom poured the frap in & then added more whip, caramel & no crunch anywhere! I said they blended the shots by accident right? She said no your shots are in there & then closed the window & turned away! How rude & I will never go thru the drive thru there again! If I ever go back there at all! I’m thinking of not going to Starbucks anymore & switching to Peets instead. When you pay an extra $3 for your drink you should get it the way it is supposed to be. Every other locations this drink is done right so I know what it looks like! I spend $9 for my frap & over $200 a month to Starbucks just in drinks(not including the $50-$75 a month on food. You might not care how you treat your customers but I don’t have to spend $250-$275 a month with Starbucks to be dismissed by a rude employee. more -
Needs more options like unsweetened and sugar free
May 6, 2018 By Secrete fanI wish I could like the app more. It’s great that everyone at the office can place their order and then one person pick it up. The issue is that in this day and age with so many people being diabetic and others doing Keto you sugar free or unsweetened options are severely lacking. For example chai tea has no sugars or carbs naturally. The chai “syrup” that is used in the chai drinks and fraps does. There needs to be an unsweetened option or an option in the app to have tea bags used instead. The same goes for the coconut milk and almond milk. There needs to be unsweetened options in the app. My office use to do Starbucks runs multiple times a week but we don’t anymore because too many people can’t place an order online through the app as sugar free, unsweetened, and Keto options are not readily available. If they want a chai latte they have to go in to order it and asked for it to be made with tea bags. Also need a way to report that the drink you ordered online, and picked up is wrong. This is another reason we stopped our Starbucks runs is that one person would pick up the orders for everyone and not know if something was wrong. I ordered a pink drink but what I got didn’t have any coconut milk in it. I took a picture of the drink, label, and order to prove it but couldn’t do anything about it while I was at work. more -
Jun 25, 2022 By Florence BernardI've had a very horrible experience with this app. It just stopped working and I've been getting error messages every time I try to log in. I called customer service and they said they couldn't do anything about it besides asking me to change my password. Overall, terrible experience (especially since I can no longer earn stars or get refills in store). Definitely lost my service because of how frustrating this has been. more -
Mar 17, 2022 By Kathryn WhiteEvery time I have tried to sign in even after changing my password, downloading updates, undownloading and redownloading, restarting my phone, almost all the troubleshooting methods I know of and the app still doesn't let me log in and has an error to try again later. I've tried using a VPN connection and everything. This app is not good and I wish they would fix these issues with signing in. I've read alot of people's complaints about the sign in error. more
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Community
When my friends and I are on the road for 6 hours or more, at least one of us has this on their phone. There’s nothing like having a good cup of coffee and a big shot of caffeine to keep you awake on the road.3 years ago
by David
-
Community
Coffee lovers must surely rejoice at having so many options to choose from when out and about. You can't walk down a highstreet, or drive past a gas station without seeing a coffee shop or two. Starbucks is pretty rewarding in the sense that it'll give you stars for every buck you spend. The more you earn, the more freebies you can get your hands on, whether you spend 5 bucks a month or 50. more10 months ago
by Antonio
-
Community
Reward system for loyal customers is more headache than reward
Jul 21, 2021 By Catherine WillingMajor negative for the app is their star incentives… ie: if you buy 3 of something in 5 days you’ll receive 80 stars. I bought 5 of what was required never got the stars. When I contacted Starbucks the process took days... I had to send receipts… however the receipt generated by their app isn’t acceptable. Whaaat!?! The stars should be automatically applied. They are not. Just saying … the coffee does it’s job but their reward system for customer loyalty is not a reward but a headache. more
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Expert
- Easy access to your Starbucks Gold card and gift cards, available at the touch of a button on mobile devices
- In a hurry? Skip the line! Store your favorite orders in the app and order ahead with one click
- View your receipt and tip your barista at a glance, all within the app
-
May 25, 2022 By Ms DoeThe app is great! I particularly like that I can save all my customized drinks to a list for future reference. One thing I'd love to see added to the app though: the ability to input paper receipt info, in order to collect stars when the "Scan in store" feature isn't usable (e.g. at locations inside other stores) or when one forgets to use it. Being able to do that within the app rather than having to call corporate/customer service every time would be a much-appreciated time-saving convenience! more -
Amazing And Easy
Sep 20, 2020 By Vinn08I order on here very often and have for most of the Summer and it is so easy. You just order from the app and then pick up at the Starbucks near you. You don’t have to wait in line to order and instead get a separate line which moves quickly because everyone is picking up. I absolutely love Starbucks and I am obsessed with their refreshers and frappucinos. Overall, the app was well thought out and if something isn’t available I’ve learned all you do is call the store and ask if they have it and they’ll make it available on the app quick. I love the experience and the stars you earn. I end up having enough stars for a breakfast from the bakery the next time I get Starbucks. Thank you for doing such an amazing job and I plan on continuing to go to Starbucks in the future. Please don’t hate on the app. I haven’t had a bad experience and I’m convinced most of you are trolls. I hope this gets to Starbucks customer service because I truly do love the app and Starbucks as a whole. I can’t thank you enough for the quick and easy drinks almost every morning this past Summer!!! Five stars and absolutely amazing!!! more -
Needs Update after Removing Clover®️ Machines
May 20, 2020 By UtahRugbyGuyUpdate ✭ ✭ ✭ : Originally gave 5-stars but there needs to be an option to order pour-overs specifically. Since all remaining stores removed Clover machines, whenever I order my Featured Dark roast with shots after 11 am, 70% of the time, baristas don’t know that they need to do a pour-over. So I get there and they say they used pre-brewed Pikes or bitter medium roast from the container and I just spent a whopping $8 - $12 (dep on # of xtra shots) on a coffee I DIDN’T ORDER and they have to dump it and remake it as a pour-over, wasting their time, my time, coffee, etc. So please, there used to be an option to order, let’s say, Verona using the Clover®️ and I could add everything I wanted. But Clover’s are all gone now. So just replace that feature with us being able to select the roast we want as a pour-over so the baristas don’t get confused. It’s such a waste of time. Original Review ✭ ✭ ✭ ✭ ✭ Very close to perfect app for my coffee habit. Love ordering ahead or even in the store ordering from app. I feel like there were one or two things I would have suggested changing or adding but I can’t think of it right now :) more -
May 7, 2022 By Sonya MillicanPlease show $0 reciepts on the app. I recently used a reward that brought my total to zero and I can't leave a tip through the app! I would love to leave a tip on a zero dollar purchase because I want to show my thanks for a drink well made with the baristas. On the plus side, the app is easy to use and easy to understand rewards points that are easy to use. more -
Jun 17, 2022 By Addeline KruseIt is user friendly, and the rewards are quick and easy to earn. Rewards can be used for items you will want to buy in the future regardless of what you usually order. Only struggle was figuring out how to combine gift card balances because you can't split a mobile order bettween two gift cards. But, after looking a bit, I figured out how to combine cards to pay for an order. Overall, one of the top best rewards apps for restaurants. more -
Anissa Loves Starbucks ⭐️☀️🌞😇
Feb 12, 2022 By Aniss Loves StarbucksThroughout the years, I have been a customer since 2005.. I have met such beautiful people, that had a smile that shined. I have had cups drawn on with special saying. “ like Caterpillar‘s, and butterfly’s. With specials sayings. Even wrote my name, by special sayings to me.”. I’ve grown to be apart of your family.. I have even had tears, by the window. To where I felt they were family. I have gave a lot of special things. “Rocks, cards, and a smile 😊, I even was a customer of the month.” I am a domestic abuse survivor, and survived cancer..We all have been through different walks of life. Little things brought happiness. I felt always special at times.. My grandsons and I go through a lot too. They are even getting to know drinks, and always have smiles.. Just wanted to share little things in Life. At times it’s expensive, but know it’s always a memory with grandsons and family and friends. Thank u 😊 ⭐️Starbucks....♥️😇 I wanted to say, I have always went through Wausau Starbucks , off of 17th street. But moved to Neenah Wisconsin now.. but always go back to Wausau, where my family is.. thank u again Anissa Cleveland more -
Muir Station Martinez Ca.
Apr 15, 2021 By The SpellmansHello: I have been doing she’s a Martinez Muir station Starbucks for a majority of my adult life this is by far my favorite Starbucks. I can’t say this about every merchant I’ve been to but for some reason this Starbucks has the best stuff from morning to evening. I go in there first thing in the morning; all of the morning people are so pleasant friendly, caring, giving, and wonderful. Not once has anyone ever been rude to me my husband or my son. The evening people they are all just as wonderful as we all know in retail or any other type of business all the strong people usually work in the morning but for this place the evening people are just as wonderful I have never had a bad encounter with anyone from the Starbucks. That says a lot because the type of work they do they’re in countering all types of people through this pandemic and it can take a toll on you. If I had money to give each and everyone of them a gift I would but letting them know that I appreciate them all very much. I just want to thank them for taking care of me, my husband, and my son. Kaye, Calvin & Calvin Jr. more -
Love ordering ahead
Mar 12, 2021 By Sam BroulikI adore being able to order ahead, I time my order so it’s always ready when I get there. The I choose when I see the length of the drive the line to go inside and pick up or grab it thru the drive thru. It makes me happy when things flow nice like that. My only sort of complaint is only a partial complaint because I do still appreciate it. The stars to dollars spent ratio....earning 1 star per one dollar spent and 150 stars to get a free drink. I do however always preload money to the app to scan and pay so i get 2stars per 1 dollar spent. This is my qualm- I spend $8.43 for my preferred drink at least once per day m-f and I earn a free drink every weekish. I enjoy the free drink but the realization that I had to spend $75/ at 2 stars per or $150 at the normal rate to get a free coffee is insane! Maybe it’s just me but I don’t realize how much I spend on coffee until I redeem my stars and it hits me. Maybe a different type or additional loyalty bonus would be nice. Love love love my coffee everyday though... venti cafe vanilla Frappuccino, no whip, triple shot affagatto style more
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App is useful but not perfect
Dec 8, 2020 By Falalalalalala5432There’s tons of great things about the app but I’ll just say why I gave it a 4. Most of us are using the app because we want to grab and go. With that being said, it would be nice if the store information was updated more frequently. I ordered from the app because the store had drive thru pickup and in store pick up. I never do drive thru pick up because it is always so crowded, hence why I use the app. At this particular store, both options were available but when arriving there was a sign at the door saying in store was closed and to pick up mobile orders at drive thru. This pretty much makes the app useless. Please update info for store because I can always go to a different Starbucks to pickup my order. There also needs to be another method for mobile pickup. When arriving to pickup order, you have to wait for a barista to go to that area to be noticed, sometimes waiting for awhile. It’s not there fault at all, but I think there needs to be an efficient way to do this. I notice that when I mobile order ahead of time, the customers that order inside the store get their drinks first. Not sure how that adds up. The app is great though but it’s useless if some of these inefficiencies continue. more -
One suggestion
Oct 27, 2021 By helpster BThis app is mostly useful - I just have one suggestion that I think would help your employees out: only allow orders to be placed in the parts of the store that are currently open (inside vs drive thru) & indicate those hours in the app. My local Starbucks keeps the drive thru open later than the inside of the store (which is fine). However, this is not indicated on the app, which still allows you to place orders for in-store pickup after the store has closed. Because of this, I mistakenly placed an order for the inside of the store and walked over to the Starbucks after the inside had closed to get my drink. The workers were kind enough to see me awkwardly standing outside and unlock the door, and they told me only the drive through was open, but I don’t have a car because I walked (this is a very walkable area). They kindly brought my drink out to me. As I was leaving, I saw another customer show up in the same situation. He had walked to the store which seems open per the mobile app; they explained to him the hours, and let him wait inside while they made his drink. I felt bad for the workers because they kept having to delay closing the inside because of this misunderstanding. Other than that the app is really great :) more -
May 4, 2022 By Michael LachanceGood. Pretty easy to use fluid drinks are accurate and promos are usually on par with the purchases overall I'm happy with it I see it has favorites but I'd like to be able to add my own favorites that I could tap and then just order without having to search for them and I don't see where there's a feature for that or maybe I missed something. more -
Mar 16, 2019 By A Google userUsually a good one although sometimes it lags, but that's probably due to the Wi-Fi in whichever store I happen to be standing in at the moment. Sometimes it is difficult to find the history but that just takes learning about how to navigate the app. Also there are times when stars don't show up when you know full well you just earned them. That's the only frustration. more -
Does what it says
Jan 4, 2022 By Proteus846There’s not too much to say about the Starbucks app. It does what it is designed to do, and it does it fairly well. Other than the fact it says I joined their rewards program in 2019 (my gold card says “member since 2012” on it, and I opened my account a few years prior to that) there aren’t any significant issues that I’ve noticed. The app helps locate stores (so does any Maps app), you can order easily enough in the app, you can customize and save favorite drinks, manage your Starbucks card(s), view and use rewards, etcetera. It’s difficult to say much about the experience except “does what it says it does, doesn’t ‘wow’ but it doesn’t need to, gets the job done.” That may not be the most stellar review, but not every app can be amazing — perhaps it’s slightly refreshing that the Starbucks app doesn’t try to be, it simply exists and fulfills a purpose. If you go to Starbucks enough to make the space on your device worth it, get this app. Open a free rewards account. Use a Starbucks card to order. If not? Unless you’re hoping to start a new hobby that takes time out of your day and money out of your pocket, move along. more -
Jul 18, 2019 By A Google userVery convenient app. Makes it easy to go in and grab my drink without waiting in line. I also enjoy the little challenges and games to win extra stars. My favorite feature is the "favorited" drinks that you customize because it saves it for you and you don't have to go through all the steps each time to customize your drinks nor do you have to hold up a line asking for things a certain way and risk having it incorrect because the barista noted it wrong. more -
Apr 19, 2019 By A Google userGreat app! There are a couple of things that might make it that much better. 1) Because of my commute, I get my order ready before I leave the house. When I get close to work, I hit the place my order button. Since the update, I've had problems with the order dissapearing and not showing any items. I end up not going because the lines are too long and traffic is too heavy to place another order. 2) It would be nice to see an adjustment on the calorie count when customizing your drink. more
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You really need to fix these issues, Starbucks
Mar 12, 2022 By Monroe214There have been countless times where I’ve placed an order and when I get to the store, they couldn’t make it for one reason or another. You need to provide us with an option to refund the order from the app. Sometimes I don’t want to order something different - I’d rather get nothing but because I already paid for it, I have to choose something else. This evening we tried to order a decaf drink and for whatever reason they couldn’t make it so we ordered a refresher. I asked the barista if there was a price difference and her response was “don’t worry about it-it’s ok”. When we got home I looked at the prices of each drink and it’s over a dollar difference in favor of Starbucks. At this point, I’m sure I’ve lost out on at least $30… I’ve tried to get refunded a few times and each time the barista isn’t able to refund and tells me to contact corporate. Are you kidding me?? I don’t have time for that! Another thing that has happened countless times, is when I’m a day or two away from earning a reward and then my local Starbucks can’t process ordering ahead and my schedule normally doesn’t allow time to go in to the store or wait in a 20-30 minute line. The convenience is great WHEN everything works like it’s supposed to. I’m a bit disenchanted until at least refunds can be done through the app. more -
May 27, 2022 By Jennifer TannerMobile ordering is very useful when it works. It crashes like 9 out of 10 times when I try to select a different store to order from. Sometimes I can figure out a way around it, other times I just give up. I've been waiting for a fix forever but I guess it's not a common experience? Would easily be 4+ stars if not for the bugs. more -
App update lost some helpful features
Nov 29, 2018 By Roninsakura33The mobile app is so useful, however, the last update seemed to have gotten rid of some features I found helpful. For one, I don’t like that now when you go Into the history, it no longer shows the date and time of your purchase, so if you need to take a screenshot of your “receipt” it does not include the complete purchase info, which renders it less useful. It shows a receipt number, which is not useful to me, and it is inconvenient to have to screenshot both the history list AND the purchase itself. Why did you get rid of this? Why fix what wasn’t broken? Also, you have removed the date info for the Starbucks cards. It was helpful to have the info on the start dates of my cards to differentiate the cards, especially the similar ones. It used to have that info before. It also is frustrating when the app does not let you choose the store you want and sometimes suggests some faraway store. It would be helpful if it also told you reasons why you are unable to use the app - ie, store shut off mobile orders, store is closing, etc. Otherwise, you think it’s your phone or app and you waste a lot of time. I also would like that the app kept the history details for the “free” items, because just because it’s free, doesn’t mean you don’t want to record WHAT you had. But, for the most part, I like using the app. more -
May 30, 2022 By ThomasAll menu items are available to choose from and is frequently updated incase a menu item is out of stock. I like how the app makes it convenient to order ahead of time especially when you're getting out of class or work. My only problem with the app is regarding the wait time, since it sometimes goes past the estimated time. I would find it useful if the app could let me know what times of the day it's busy, similar to how Google gives you popular times. more -
Love the app but most stores are slow to make your mobile order!
Dec 13, 2017 By CattngoThe app is almost perfect. I wish you can customize the mobile orders a little more like put someone else’s name on it when you order for someone else. But that’s not my big gripe and why it only gets 3 stars. There are two reasons. First of all, one less start is due to store locater being slow half the time unless it happens to be your store that you note as a favorite. The 2nd reason, and it’s a big reason, is that most stores are now very slow to process your mobile order. I can expect 5-10 more minutes on top of what they estimate for you. A lot of them just say they have many drinks. Well the system should have factored that in. If you give estimated times then factor in how many drinks just got into the system. I do think many stores just don’t pay attention to the mobile orders as much. I literally see them pull the labels out for those who are at the stores ordering and let the other machine that has the mobile order sit there longer. Starbucks: If you want more people to use mobile order then have your baristas pay attention to the mobile order labels being printed. Those are your most loyal customers and don’t want to wait 10-15 minutes for their drink to be made. It defeats the whole purpose of having mobile orders! more -
May 19, 2022 By Shannon BoozerThis app is usually very buggy and it's really inconvenient that there isn't a refund feature. I always have location errors, orders will close or not go through, the app will sign me out and will not let me sign back in, etc. I've uninstalled and reinstalled, restarted my phone and still the app won't work properly. Each update seems to make it worse than to fix it. more -
Mar 25, 2022 By Michael LandrethIt's a pretty good app. The only problem I've had so far is that they don't have a refund ability. I made an order and it got sent to the wrong store. In order to get a refund I had to send corporate a request and I'm still having to wait to get an answer. They should have a simple built in method for refunding purchases. Otherwise the apps been an overall pleasant experience. In summary Good app, minus two stars for lack of refunding option. more -
it’s good but it could be better…
Aug 4, 2022 By brixttanyThis app is good, it’s user friendly and comes in handy when i want to check if my store has the flavors/syrups or food i want. And i really like that the app tells me the calories… BUT There are a couple of things that could make the app 5 stars… The first thing I wish they would add is if when you customize a drink, the calorie content should update as you add or take away something to the drink (i.e. calorie content updating when you add an extra shot or extra pump of vanilla.) The second and last thing that I wish they could add is to allow you to view the menu in the app even if order ahead isn’t available. Unfortunately when a location turns off it’s order ahead option you can’t even view the menu which is frustrating because you don’t know if the location has what you want, so, you have to waste a trip to drive there to find out and if they don’t have it then you have to go to another starbucks. This whole frustration could be avoided if you could still view the available menu items at said location even though their order ahead is unavailable just adding the option to view only the menu. If they could add these things to the app it would be 5 stars! more -
Okay but not perfect
Jan 28, 2021 By xXxXXxJO..xXxXxI love mobile ordering. I love that I can place an order from home, have it ready by the time I reach the store, and leave with minimal exposure. I'm mildly annoyed by how the app intentionally hinders itself when you don't share your location. I'm an adult, I know how to choose where I want to pick up from, and I don't need you to patronizingly tell me, "are you sure you want to order? Looks like you're too far away from the store!" Shoo, Big Brother. I really love and really appreciate that Starbucks is going the extra mile by closing stores to sanitize everything to the nines after reported COVID cases. Can you guys take a suggestion, though? Is it possible to mark stores that are closed on the app? To me, closing off mobile ordering and giving a message that "a barista here will be willing to take your order in person" means to me that the store is still open. I've TWICE now driven all the way to Starbucks only to find the location closed at 7 or 8 in the morning. Meanwhile the hours on the app, the website, and the oft-neglected location Facebook show that it's currently "open". Please please please, I'm begging, please make it so that the app can be a real-time reflection of stores that are *actually* open. more -
Inconsiderate controls
May 27, 2021 By MrsBrittStarbucks really was not thinking when they designed this particular application on the scan function. You need to redo it-Individuals should absolutely retain control of how bright a screen can be made and yet the Starbucks application automatically takes it all the way up to 100% anytime you touch the Scan button. This is particularly uncomfortable if you are looking at your application and you hit that button and you happen to have a light sensitive disorder- this is agony. I realize why Starbucks did this -so that it’s easier to scan it in store- but there was no actual *reason* to do it. Every person who owns a smart phone should know at this point how to raise the brightness on their own. In addition, earning stars is not consistent. I ordered a latte every day of the week and have managed to never get 80 stars when they run that particular promotion because there is some sort of a glitch there. I doubt I’ll continue using the application after this simply because stars are too hard to gain. As I’ve had a scan on the application every time because it’s taking the money out of the Starbucks account to pay for it, there ought to be the expected Stars for it too. more
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May 22, 2022 By Madu RamaNot a fan for simple reasons - the UI is not useful with the checkout/payment process. Once you check out, there is no receipt system available once you close the app. It gives you one popup for a receipt and if you forget to screenshot, you will lose the receipt. Tipping is a nightmare, it only gives you the option *sometimes* but I would like to have it every time. It also cancelled my tip when I needed to reload funds. Just a mess but I want the feature. more -
May 28, 2022 By Koah0528... it started again, the "choose store" doesn't show anything... Still experiencing issues with editing drinks after they're in the cart. The store near by is always out of one thing or another, usually I'd click on the item and it brings me to the part where I can edit/customize. Lately (even before this last bug when we couldn't order in app) it has been doing this, clicking on the item will kind of "glitch" the screen but there is no action. Starbucks, your developers need some help. more -
Needs more options like unsweetened and sugar free
May 6, 2018 By Secrete fanI wish I could like the app more. It’s great that everyone at the office can place their order and then one person pick it up. The issue is that in this day and age with so many people being diabetic and others doing Keto you sugar free or unsweetened options are severely lacking. For example chai tea has no sugars or carbs naturally. The chai “syrup” that is used in the chai drinks and fraps does. There needs to be an unsweetened option or an option in the app to have tea bags used instead. The same goes for the coconut milk and almond milk. There needs to be unsweetened options in the app. My office use to do Starbucks runs multiple times a week but we don’t anymore because too many people can’t place an order online through the app as sugar free, unsweetened, and Keto options are not readily available. If they want a chai latte they have to go in to order it and asked for it to be made with tea bags. Also need a way to report that the drink you ordered online, and picked up is wrong. This is another reason we stopped our Starbucks runs is that one person would pick up the orders for everyone and not know if something was wrong. I ordered a pink drink but what I got didn’t have any coconut milk in it. I took a picture of the drink, label, and order to prove it but couldn’t do anything about it while I was at work. more
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Community
Reward system for loyal customers is more headache than reward
Jul 21, 2021 By Catherine WillingMajor negative for the app is their star incentives… ie: if you buy 3 of something in 5 days you’ll receive 80 stars. I bought 5 of what was required never got the stars. When I contacted Starbucks the process took days... I had to send receipts… however the receipt generated by their app isn’t acceptable. Whaaat!?! The stars should be automatically applied. They are not. Just saying … the coffee does it’s job but their reward system for customer loyalty is not a reward but a headache. more -
Lifelong customer, sbux shareholder, just deleted this app
Sep 1, 2021 By Superpod wowAnother update: reinstalled. Better. Another forced update while in line isn't cool. Grrr. Update: gave it another try. Forcing me to update a bloated 140mb app while in line at a store is super lame and doesn't make anything run smoothly. Old app review: This bloated app has been lying unused for the past several months because it does nothing useful...eventually I turned off all notifications and location services because it kept bugging me to please pay attention to it, like a snotty kid at a grown up dinner party. Even so, it consumed 140mb of cell data in my last billing cycle...what the heck is it doing, anyway? Checked battery use and it was using about 5% of my battery over the last week. For what? I didn't use it, so maybe that means don't run in the background. I just saw it has 12 new notifications for me. About what? Nothing I care about. Just more corporate hype and self congratulatory onanistic marketing copy. I don't need that or the bloatware to order my six shots on ice. Also, the quid pro quo involved in this relationship is seriously unfair. I get 5% off my coffee, you get to know everything about me even when I am not drinking coffee? People are catching on to this and it doesn't flatter the sbux bottom line. Edit: after deleting it, the cursed thing somehow reinstalled itself, uninvited, unwanted....next step will be to engage the services of an app exorcist. Good times. more -
May 28, 2022 By RazleDazleApp stopped working. It won't search for locations. I've restarted my phone, cleared cache, forced stop, uninstalled and reinstalled and nothing works. Now, I can't even sign in as there is a 'system error'. This app has all my gift cards and stars, that now I don’t have access to. Pretty frustrating. more -
May 31, 2022 By Aaron FishUsed to be great, lately it's literally useless. App is constantly crashing. Uninstalling doesn't help. Ordering ahead impossible. I finally got order ahead to work today after forcing app to stop. Apparently it didn't go through to the store even though we double checked my order went through on the app and was to the correct store. Insane that everyone has been having these issues for weeks but no big fixes have been rolled out. more -
Caramel Ribbon Crunch Frap with 3 Affogatto shots
Apr 23, 2022 By Jm@edI love a venti caramel frap or caramel crunch frap with 3 affogatto shots, but every time I go to the drive thru in El Sobrante, CA they either blend them in or forget to put them in at all. I know what they look like since I buy them everyday from other locations & the same young lady tries to tell me they make them different & the shots drain down the center of the drink, that’s why it looks different, I looked at the bottom & tried to stir white the straw to get the dark espresso liquid to mix & it was real thick no dark liquid anywhere in the drink, it also looked like they put whip cream in the bottom poured the frap in & then added more whip, caramel & no crunch anywhere! I said they blended the shots by accident right? She said no your shots are in there & then closed the window & turned away! How rude & I will never go thru the drive thru there again! If I ever go back there at all! I’m thinking of not going to Starbucks anymore & switching to Peets instead. When you pay an extra $3 for your drink you should get it the way it is supposed to be. Every other locations this drink is done right so I know what it looks like! I spend $9 for my frap & over $200 a month to Starbucks just in drinks(not including the $50-$75 a month on food. You might not care how you treat your customers but I don’t have to spend $250-$275 a month with Starbucks to be dismissed by a rude employee. more -
Jun 25, 2022 By Florence BernardI've had a very horrible experience with this app. It just stopped working and I've been getting error messages every time I try to log in. I called customer service and they said they couldn't do anything about it besides asking me to change my password. Overall, terrible experience (especially since I can no longer earn stars or get refills in store). Definitely lost my service because of how frustrating this has been. more -
Mar 17, 2022 By Kathryn WhiteEvery time I have tried to sign in even after changing my password, downloading updates, undownloading and redownloading, restarting my phone, almost all the troubleshooting methods I know of and the app still doesn't let me log in and has an error to try again later. I've tried using a VPN connection and everything. This app is not good and I wish they would fix these issues with signing in. I've read alot of people's complaints about the sign in error. more -
Very lame app and poor costumer service over the phone
Jan 18, 2020 By UesholeAbout two weeks ago ,I tried to create an account to enjoy the rewards ,well, its imposible. Why? I created ,then signing in ,nothing happen . Just ‘we’re sorry but we’re unable to log you in ,please try again’ . I got help over the line ,the agent was nice ,but even when he finally could create a password with my e-mail ,he never want to give it to me . Then , ill wait 24 hrs because they’re a system ‘has a problem’ okay ,let’s wait . 24 hrs goes by ,but no success trying the app or the website . A gentleman send me a gift card with 7 dollars (THANKS STARBUCKS) . Waiting the week to get the card ,registered online and enjoy the rewards ,everything that I mention before ,happens again. Is such a lame software at the website or app ,trying with iPhone 8 or galaxy s edge ,is the same . Creating another account with new e-mail ,the same . Is amazing how a company like Starbucks ,has a very poor app and nobody can tell you what’s going on . If people or companies create a platform who let costumers enjoy programs ,they should to give it maintenance. Worst is the people over the phone who doesn’t know about the website or the app. They won’t reset your account and you need to wait 24 hrs . Starbucks should have a kiosk like McDonald’s and make his service faster and easy. The app is a failure system along with the website ,PERIOD. more -
Sep 28, 2018 By A Google userGreat app except for one HUGE flaw. When placing an order it is nearly impossible to tell it what store you want to pick up at. It seems obvious that it would automatically offer the last couple stores you ordered from, or perhaps the stores you've saved as favorites . . . But no, it insists on forcing you to turn on location/GPS, then (as in, every single time) fails to find any of the 5-10 nearby stores, so that you have to resort to manually typing in your location and choosing a store from there. This process is completely infuriating and takes 1-2 minutes to complete, when it should be literally one single click on your most recent or favorite store. I keep thinking "updates" to the app will solve this glaring problem, but it's been going on for years now, with seemingly no effort to fix it. more -
Jun 5, 2019 By A Google userIt's a major disappointment to have lost the widget. It was much quicker and more efficient. I could see my balance at a glance, and start orders on the go. Now, if I try to long press the app button, or open the app, I have to wait several moments before anything comes up, which, if you're standing in line at the store is pretty inconvenient. The new rewards system is much more complicated and less intuitive. What made the rewards system so good was that it was clear and easy. Not so much now. more
What’s Groovy
Love the app and the service for the most part is outstanding!! Just wonder how much longer I’m going to use the app, or go to Starbucks at all?! We used to visit Starbucks on a daily basis, now it’s maybe once a week, and sometimes not at all, and that’s just because my favorite drinks keep getting taken away!!!! It started a couple of summers ago with the cool lime refresher, which was my family’s year round all time favorite drink!!
We tried to find another refresher, but none compared!!! There wasn’t another drink even close!! We switched to the hot citrus defender tea, and it’s gone!! We finally settled on white tea lemonade, and now that’s gone too??!! What gives?! What’s more basic than white tea?! We’re running out of things to drink!!! PLEASE bring back just ONE of our favorites!!! There are plenty of over sweet fruity drinks, cold drinks laden with coconut milk, but nothing anymore that’s just light and refreshing-cool lime, white tea lemonade. . .
I can’t believe we are the only ones that crave something a little simpler and lighter. . .just tired of going and paying high prices for drinks I don’t really like. . .
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What’s Subpar
The app no longer allows me to place orders within it. I've tried a bout of uninstall and reinstall, and there isn't a pending update to be done. Swaping stores doesn't solve the issue either, as it still just says "something went wrong on our end". I just use the app to save time and not have to wait too long in-store, but with the app not allowing such I don't have that option anymore.
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Starbucks
Release Notes
6.28
6.28
6.28
August 2, 2022
We made some changes to make things run smoothly.
6.26
July 7, 2022
We made some changes to make things run smoothly.
6.25.1
July 5, 2022
We made some changes to make things run smoothly.
6.24
June 13, 2022
We made some changes to make things run smoothly.
6.23
May 24, 2022
We made some changes to make things run smoothly.
6.22
May 10, 2022
We made some changes to make things run smoothly.
6.21
April 29, 2022
We made some changes to make things run smoothly.
6.20
April 12, 2022
We made some changes to make things run smoothly.
6.19
March 30, 2022
We’ve polished a few things, improved accessibility, and fixed some bugs.
6.18
March 16, 2022
We’ve polished a few things, improved accessibility, and fixed some bugs.
6.17
February 16, 2022
This month, you’ll find in-store and drive-thru orders on the “Previous” tab, and it’s easier to see if an item is out of stock throughout the order experience. Plus, history is a bit nicer in some subtle ways. And as always, we’re improving things behind the scenes.
6.16
January 20, 2022
We made some changes to make things run smoothly.
6.15
December 10, 2021
The holidays may be over, but we’re still in the gift-giving mood. With this update, you’ll be able to easily see when an item is out of stock at a selected store. Plus, we polished the newly updated History feature, and you can add items to a new order directly from a receipt.
6.14.1
December 3, 2021
We’ve revamped the History feature — you’ll find a refreshed design with clearer, more complete receipts and easier tipping options. Plus, any coupons on your account have a nicer look. Happy holidays!
6.14
November 18, 2021
We’ve revamped the History feature — you’ll find a refreshed design with clearer, more complete receipts and easier tipping options. Plus, any coupons on your account have a nicer look. Happy holidays!
6.13.4
November 11, 2021
Let the fa la la begin — it’s holiday season! We hope you enjoy a few tweaks for a bit more seasonal joy.
6.13.3
November 4, 2021
Let the fa la la begin — it’s holiday season! We hope you enjoy a few tweaks for a bit more seasonal joy.
6.13.2
November 1, 2021
Let the fa la la begin — it’s holiday season! We hope you enjoy a few tweaks for a bit more seasonal joy.
6.13.1
October 21, 2021
We made some changes to make things run smoothly.
6.12
September 17, 2021
We made some changes to make things run smoothly.
6.11.1
September 1, 2021
We made some changes to make things run smoothly.
6.10.2
August 19, 2021
We made some changes to make things run smoothly.
6.10.1
August 16, 2021
We made some changes to make things run smoothly.
6.10
July 26, 2021
We made some changes to make things run smoothly.
6.9
July 7, 2021
We made some changes to make things run smoothly.
6.8
June 1, 2021
We made some changes to make things run smoothly.
6.7.1
May 12, 2021
We made some changes to make things run smoothly.
6.7
April 27, 2021
We’ve made store selection clearer and curbside check-in speedier. Plus, when you complete a Bonus Star challenge, we’ll celebrate your accomplishment with a little more fanfare.
6.6
March 24, 2021
We’ve improved how you customize food and drinks! It’s easier than ever to explore and personalize items before you order.
6.5.1
March 2, 2021
We made some changes to make things run smoothly.
6.5
February 26, 2021
We made some changes to make things run smoothly.
6.4
February 1, 2021
We made some changes to make things run smoothly.
6.3
December 18, 2020
Happy New Year! In this release, you’ll be able to filter stores a bit more easily, and folks celebrating a birthday should see an improved birthday experience. Also, we fixed some behind-the-scenes issues to make an overall better app.
6.2
November 19, 2020
This version of the Starbucks app comes bearing a few gifts — for starters, you’ll find a new receipt icon on the Home tab for easy, one-tap access to your transaction history and tipping opportunities. You may find some fun new Offer types, too. We’ve made it a lot clearer if your credit or debit card is expired. And we’ve infused a little extra good cheer for good measure. Happy holidays!
6.1
November 6, 2020
Hi there! After updating, you’ll find an updated Review Order experience where you can choose your pickup method before checkout, and clearer, more useful post-order information.
6.0.1
October 15, 2020
We’ve fixed an issue that prevented some users from reordering items from the Previous tab.
6.0
October 5, 2020
Oh hey, new ways to pay with the Starbucks app!
Earn 1★ per dollar when you order and pay directly with a credit/debit card or PayPal in the app, or when you scan your app and pay in a store.
Earn 2★ per dollar when you preload your Starbucks card (included with your account) and use it to pay instead.
A new Offers tab houses ways to collect Bonus Stars through challenges, games and more.
Plus, there’s more detailed store information throughout the app.
5.22
September 3, 2020
We've made finding store pickup options — in-store, drive-thru, and curbside pickup — easier to find throughout the app.
5.21
August 25, 2020
Check out the improvements to the Scan screen — your name is at the top of the screen for easier use in drive-thru, and Starbucks Card artwork should look a bit nicer.
5.20
July 21, 2020
We made some changes to make things run smoothly.
5.19
June 10, 2020
We made some changes to make things run smoothly.
5.18.1
May 19, 2020
We made some changes to make things run smoothly.
5.18
May 13, 2020
We’re opening more stores to serve you, with entryway pickup, grab-and-go service, and drive-thru.
We’ve also cleaned up the Payment options section of Settings, so managing your cards and payment should be a little nicer.
5.17
April 8, 2020
Thank you to our customers and baristas during this challenging time. We've introduced a $5 tip option for those that want to recognize our amazing baristas.
We've also made some changes to make things run more smoothly.
5.16
March 11, 2020
Pay → Scan
We’ve updated the in-store payment experience and changed the name. Whether you tap the “Scan in store” button or “Scan” on the bottom of the screen, your default barcode is only one tap away.
5.15
February 12, 2020
We’ve rethought Bonus Star offers to be easier to use (and easier on the eyes). Start an offer and see for yourself!
5.14.1
January 13, 2020
We made some changes to make things run smoothly.
5.13
November 20, 2019
Merry Coffee!
With our holiday update, you can easily add Starbucks gift cards to your account using your phone’s camera. We addressed some login issues — if you’ve had trouble recently, give it another try. Plus, we fixed bugs and tidied up behind the scenes.
1
August 14, 2022
5.10
August 23, 2019
We made some changes to make things run smoothly.
1
August 14, 2022
5.8
June 10, 2019
We made some changes to make things run smoothly.
1
August 14, 2022
5.8
June 10, 2019
We made some changes to make things run smoothly.
1
August 14, 2022
5.8
June 10, 2019
We made some changes to make things run smoothly.
1
August 14, 2022
5.8
June 10, 2019
We made some changes to make things run smoothly.
1
August 14, 2022
5.8
June 10, 2019
We made some changes to make things run smoothly.
1
August 14, 2022
5.8
June 10, 2019
We made some changes to make things run smoothly.
5.7
May 15, 2019
We made some changes to make things run smoothly.
5.6
March 25, 2019
New Rewards, new choices — see what’s new and how to use Stars toward your favorite things.
5.5.1
March 11, 2019
You’ll see improvements to help you review your order before you place it. There’s an update to the card letting you know when Stars expire. If you have a Reward, you can now scan your barcode at any time and let the barista know which drink or food you’d like to apply your Stars toward.
5.4
February 4, 2019
You’ll see updates to the review order page and improvements to moments when things don’t go just right with your Starbucks Card.
5.3.1
January 10, 2019
New features and enhancements.
5.2.1
November 29, 2018
New features and enhancements.
5.2
November 8, 2018
The Starbucks Rewards™ section has a new look! You’ll now see how close you’re to your next Reward and be able to act on it quickly from the Home screen. We also simplified getting to your transaction history, where you can track your action in one place.
5.0.1
October 24, 2018
Hi there, coffee lovers. We’re excited to share the new navigation in our app. It’s now easier than ever to get what you need, like the barcode screen from the one-tap Pay button. And, your order now stays in your bag as you explore other features in the app. Your thumbs will thank you.
5.2
November 8, 2018
The Starbucks Rewards™ section has a new look! You’ll now see how close you’re to your next Reward and be able to act on it quickly from the Home screen. We also simplified getting to your transaction history, where you can track your action in one place.
5.0.1
October 24, 2018
Hi there, coffee lovers. We’re excited to share the new navigation in our app. It’s now easier than ever to get what you need, like the barcode screen from the one-tap Pay button. And, your order now stays in your bag as you explore other features in the app. Your thumbs will thank you.
4.13.3
September 28, 2018
New features and enhancements.
5.0
October 18, 2018
Hi there, coffee lovers. We’re excited to share the new navigation in our app. It’s now easier than ever to get what you need, like the barcode screen from the one-tap Pay button. And, your order now stays in your bag as you explore other features in the app. Your thumbs will thank you.
English & 1 more
- English
- French
Everyone
No
6.28
6.28
August 3, 2022
We made some changes to make things run smoothly.
6.26
July 11, 2022
We made some changes to make things run smoothly.
6.25
June 27, 2022
We made some changes to make things run smoothly.
6.24
June 14, 2022
We made some changes to make things run smoothly.
6.23
May 31, 2022
We made some changes to make things run smoothly.
6.22
May 16, 2022
We made some changes to make things run smoothly.
6.21
May 2, 2022
We made some changes to make things run smoothly.
6.20
April 18, 2022
We made some changes to make things run smoothly.
6.19
April 4, 2022
We’ve polished a few things, improved accessibility, and fixed some bugs.
6.18
March 21, 2022
This month, you’ll find in-store orders on the “Previous” tab when you go to place an order. And as always, we’ve polished a few things, improved accessibility, and fixed some bugs.
6.17.1
March 2, 2022
This month, history is a bit nicer, accessibility in the store finder is more thoughtful and the Apple Watch app looks better on newer watches. And as always, we’re improving things behind the scenes.
6.17
February 21, 2022
This month, history is a bit nicer, accessibility in the store finder is more thoughtful and the Apple Watch app looks better on newer watches. And as always, we’re improving things behind the scenes.
6.16.1
January 27, 2022
We made some changes to make things run smoothly.
6.16
January 24, 2022
We made some changes to make things run smoothly.
6.15
January 3, 2022
The holidays may be over, but we’re still in the gift-giving mood. With this update, you’ll be able to easily see when an item is out of stock at a selected store. Plus, you can add items to a new order directly from a receipt, and we added a new way to set up quick reordering with Siri.
6.14.1
December 6, 2021
We’ve revamped the History feature — you’ll find a refreshed design with clearer, more complete receipts and easier tipping options. Plus, any coupons on your account have a nicer look. Happy holidays!
6.14
November 22, 2021
We’ve revamped the History feature — you’ll find a refreshed design with clearer, more complete receipts and easier tipping options. Plus, any coupons on your account have a nicer look. Happy holidays!
6.13.2
November 11, 2021
Let the fa la la begin — it’s holiday season! We hope you enjoy a few tweaks (including an optional holiday app icon) for a bit more seasonal joy.
6.13.1
November 3, 2021
Let the fa la la begin — it’s holiday season! We hope you enjoy a few tweaks (including an optional holiday app icon) for a bit more seasonal joy.
6.13
October 18, 2021
We made some changes to make things run smoothly.
6.12
September 21, 2021
We made some changes to make things run smoothly.
6.11
August 30, 2021
We made some changes to make things run smoothly.
6.10.2
August 19, 2021
We made some changes to make things run smoothly.
6.10.1
August 16, 2021
We made some changes to make things run smoothly.
6.10
July 26, 2021
We made some changes to make things run smoothly.
99.4MB
English & 1 more
- English
- French
4+
No
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