Facebook_pixel
Staples® - Shopping App

Staples® - Shopping App

Staples, Inc.

Shopping for Home & Business! Earn Rewards, Easy Re-order & Find Daily Deals!

4.4 Ratings 30K+ Reviews 1M+ Downloads

Ratings & Reviews

4.4
29.7K+ Ratings
  1. 5
    77+%
  2. 4
    9+%
  3. 3
    4+%
  4. 2
    2+%
  5. 1
    8+%
Write a Review
  • Good and updated but Feb 27, 2018

    By thewalkinwhovian
    Staples is a good app it’s updated its clean it’s fresh I found a work around for the log in bug you turn WiFi off and use cellular don’t ask why that works, but I also can’t add my rewards card to apple wallet I had it before but when I tried to uninstall and reinstall all that it still won’t let me add it it says “Rewards” this device doesn’t support apple wallet feature which makes zero sense since I’m on an IPhone X so please fix that bug in the meantime I found a work around using Stocard and adding it to that hitting share and add to wallet it’s not as fluid to get to the card but it’ll do until this bug is fixed
    more
  • Checkout Aug 9, 2020

    By Vickibeth1022
    I was expecting to see an estimated shipping date prior to completing my checkout but didn't get a date shown until after I completed the payment. Disappointing because I would have possibly chosen another venue had I known I will have to wait 8 days for it to arrive. Also, because the purchase included free shipping if I had been offered to pay for faster shipping service I may have chosen that option instead but there wasn't any. Also disappointing. Perhaps the website is more inclusive of these options but using the smartphone is handier so updating the app to include more options prior to completing the purchase would be my suggestion.
    more
  • Store on Whilshire and 16th in Santa Monica Nov 3, 2019

    By flying high eith good service
    I shop this store for computers, printers and all office supplies because of exceptional help by store manager: JONATHAN. This individual is extremely professional, helpful, listens to customers and is very bright. He follows up with questions, problems and is good at solutions. Been a loyal customer for over 6 yrs because of this terrific employee. It makes a difference when there is good management and concern for customers satisfaction.
    more
  • Wrong location Apr 27, 2020

    By App sad
    When I purchase online to pickup in store, I have to keep changing the location to my home address but every time it automatically reverts back to my work address - even within the same checkout screen. So this doesn’t happen again I guess I need to delete my work info so there is only one address showing. If and when I order something for my company I will enter new info or better yet set up a separate account. I guess the website is not capable of handling more than one address per name.
    more
  • Low Inventory Dec 30, 2020

    By don't think you want it
    Staples did not have my ink in store and salesperson said I could order from website. They did have Canon black ink but not color ink. Waited over a week to send order with color but never had. So order some Hammermill Copy Cover I use for greeting cards, so I would not lose my coupon. I guess COVID has affected stock too. I do love Staples, and used their laser printer for pictures Which is very reasonable. BJS
    more
  • Apr 8, 2021

    By Jeff McCormack
    Broken... cannot do anything constantly getting error message "Something went wrong Please try again" when I click on anything. Have uninstalled/reinstalled several times - no difference. Website works great, but app SUCKS!!
  • Apr 1, 2021

    By Chris Ricketts
    Change it back! What did you do to the ap? It was great, but now it's awful. Navigation is confusing, the easy to find menus are gone, barcodes are gone, everything is hard to find and I get errors everywhere. Change is back!!
  • Apr 13, 2021

    By Frank Zen
    No UPC scan in 2021?!?!? Are you kidding me?!?!? Even worse, I can't even SEARCH by UPC! Do my purchases come with a free dinosaur too?!?! This app is a JOKE!!! PATHETIC!!! ONE STAR!!!
  • Terrible on line ordering service. Mar 2, 2021

    By Bukalua
    Terrible website and service. I ordered ink cartridges for my Canon MP530 printer. Before finalizing the order I called the local Staples store to ensure that I was correctly using the Staples App before finalizing my purchase. The Staples representative said that I was and so I completed the purchase. In my order I also purchased a copy of Turbo Tax. I then received an email informing me that my order was ready for pickup. However, when I arrived for pickup I was told the only item available was the Turbo Tax and the ink cartridges would not be available until the end of April. With Covid 19 I try not to make any unnecessary trips so to waste my time with Staple is more than frustrating. I will not shop at Staples again. If I could give Staples a score of zero I would.
    more
  • Mar 18, 2021

    By SA MK
    Hey Staples, are you going to bring back the App as of before the latest update? You don't deserve even one star now. Good App became Horrible App. The App is gone, it goes to website. Like in 2021, a company is so inconsiderate to check their simple App before releasing to make sure it works as before. If you don't know how to improve an App, just keep using what you already have.
    more

No reviews available

  • Store on Whilshire and 16th in Santa Monica Nov 3, 2019

    By flying high eith good service
    I shop this store for computers, printers and all office supplies because of exceptional help by store manager: JONATHAN. This individual is extremely professional, helpful, listens to customers and is very bright. He follows up with questions, problems and is good at solutions. Been a loyal customer for over 6 yrs because of this terrific employee. It makes a difference when there is good management and concern for customers satisfaction.
    more
  • Low Inventory Dec 30, 2020

    By don't think you want it
    Staples did not have my ink in store and salesperson said I could order from website. They did have Canon black ink but not color ink. Waited over a week to send order with color but never had. So order some Hammermill Copy Cover I use for greeting cards, so I would not lose my coupon. I guess COVID has affected stock too. I do love Staples, and used their laser printer for pictures Which is very reasonable. BJS
    more
  • Shopping at on-line staples Aug 5, 2020

    By Lher962808
    I have only had great experiences with shopping at staples on line. I have used Staples for my jobs for years and the service and products were always top of the line. Now I use Staples for my own business while retired and still continue to receive excellent service and top quality products. Thank you.
    more
  • Love Staples Mar 8, 2018

    By Analyze Everything
    They are a wonderful company and I love the app. I’m walking through the building I forgot to place my order I had on the computer back in the office so I just pulled out my phone and clicked the app and placed my order. I didn’t have to walk back to my desk to place the order it was just beautiful without even having to look up anything it was all in my cart already.
    more
  • Apple Pay doesn’t work Sep 3, 2019

    By neal_fan
    The app claims to work with Apple Pay, but in reality the transaction never makes it out of “pending” status — compared to in-store use of Apple Pay that gets posted in a day. Staples could at least be honest with customers about this bug, but instead the leaves customers in limbo. Need one-hour pickup? Forget about that if using Apple Pay…
    more
  • Good and updated but Feb 27, 2018

    By thewalkinwhovian
    Staples is a good app it’s updated its clean it’s fresh I found a work around for the log in bug you turn WiFi off and use cellular don’t ask why that works, but I also can’t add my rewards card to apple wallet I had it before but when I tried to uninstall and reinstall all that it still won’t let me add it it says “Rewards” this device doesn’t support apple wallet feature which makes zero sense since I’m on an IPhone X so please fix that bug in the meantime I found a work around using Stocard and adding it to that hitting share and add to wallet it’s not as fluid to get to the card but it’ll do until this bug is fixed
    more
  • Wrong location Apr 27, 2020

    By App sad
    When I purchase online to pickup in store, I have to keep changing the location to my home address but every time it automatically reverts back to my work address - even within the same checkout screen. So this doesn’t happen again I guess I need to delete my work info so there is only one address showing. If and when I order something for my company I will enter new info or better yet set up a separate account. I guess the website is not capable of handling more than one address per name.
    more
  • Checkout Aug 9, 2020

    By Vickibeth1022
    I was expecting to see an estimated shipping date prior to completing my checkout but didn't get a date shown until after I completed the payment. Disappointing because I would have possibly chosen another venue had I known I will have to wait 8 days for it to arrive. Also, because the purchase included free shipping if I had been offered to pay for faster shipping service I may have chosen that option instead but there wasn't any. Also disappointing. Perhaps the website is more inclusive of these options but using the smartphone is handier so updating the app to include more options prior to completing the purchase would be my suggestion.
    more
  • Apr 3, 2021

    By Timothy Dupuie
    Does not open on my Android. Tried 10-20 times. Useless!
  • Difficult to navigate submitted orders Dec 12, 2018

    By Mike Wylde
    One item in my order was unavailable so I canceled that item and added a similar one, forgetting to mark it as ‘pick up in store’ like the rest of the order. All customer service on the phone could do was cancel the order - but they couldn’t guarantee that it would actually cancel, it might ship anyhow. Going on the app, the navigation is poor to what has been ordered, what’s ready for pick up, what’s in processing, etc. Turned out to be a frustrating experience.
    more
  • Feb 22, 2021

    By Harbinger Of Fate
    DEEP LINKS DON'T WORK! Clicking on a link in browser will open the app when set to default, but only goes to the app home screen, NOT the product page. Useless!
  • Hmm? Jun 26, 2018

    By dancingbrook
    Said there were two in stock at my store. Made the trip and no one could find them. Doesn’t list where they are stocked like Lowe’s. Manager threw up his hands. Should list row where items are. And should be sure stock listing is accurate. Other store listed two in stock, so called and they confirmed before making the trip. The idea of an app is to save time, but the info has to be accurate and the help needs to take all more seriously. That store still says there are two though no one could find them.
    more
  • Apr 8, 2021

    By Jeff McCormack
    Broken... cannot do anything constantly getting error message "Something went wrong Please try again" when I click on anything. Have uninstalled/reinstalled several times - no difference. Website works great, but app SUCKS!!
  • Apr 1, 2021

    By Chris Ricketts
    Change it back! What did you do to the ap? It was great, but now it's awful. Navigation is confusing, the easy to find menus are gone, barcodes are gone, everything is hard to find and I get errors everywhere. Change is back!!
  • Apr 13, 2021

    By Frank Zen
    No UPC scan in 2021?!?!? Are you kidding me?!?!? Even worse, I can't even SEARCH by UPC! Do my purchases come with a free dinosaur too?!?! This app is a JOKE!!! PATHETIC!!! ONE STAR!!!
  • Terrible on line ordering service. Mar 2, 2021

    By Bukalua
    Terrible website and service. I ordered ink cartridges for my Canon MP530 printer. Before finalizing the order I called the local Staples store to ensure that I was correctly using the Staples App before finalizing my purchase. The Staples representative said that I was and so I completed the purchase. In my order I also purchased a copy of Turbo Tax. I then received an email informing me that my order was ready for pickup. However, when I arrived for pickup I was told the only item available was the Turbo Tax and the ink cartridges would not be available until the end of April. With Covid 19 I try not to make any unnecessary trips so to waste my time with Staple is more than frustrating. I will not shop at Staples again. If I could give Staples a score of zero I would.
    more
  • Mar 18, 2021

    By SA MK
    Hey Staples, are you going to bring back the App as of before the latest update? You don't deserve even one star now. Good App became Horrible App. The App is gone, it goes to website. Like in 2021, a company is so inconsiderate to check their simple App before releasing to make sure it works as before. If you don't know how to improve an App, just keep using what you already have.
    more

What’s Groovy

What’s Subpar

Loading...