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Staples® - Shopping App

Staples® - Shopping App

Staples, Inc.

Shopping for Home & Business! Earn Rewards, Easy Re-order & Find Daily Deals!

4.4 Ratings 25K+ Reviews 1M+ Downloads

About Staples® - Shopping App

Shopping for Home & Business! Earn Rewards, Easy Re-order & Find Daily Deals!
see more about Staples® - Shopping App

Ratings & Reviews

4.4
25.2K+ Ratings
  1. 5
    74%
  2. 4
    10%
  3. 3
    4%
  4. 2
    2%
  5. 1
    10%
  • Good and updated but Feb 27, 2018

    By thewalkinwhovian
    Staples is a good app it’s updated its clean it’s fresh I found a work around for the log in bug you turn WiFi off and use cellular don’t ask why that works, but I also can’t add my rewards card to apple wallet I had it before but when I tried to uninstall and reinstall all that it still won’t let me add it it says “Rewards” this device doesn’t support apple wallet feature which makes zero sense since I’m on an IPhone X so please fix that bug in the meantime I found a work around using Stocard and adding it to that hitting share and add to wallet it’s not as fluid to get to the card but it’ll do until this bug is fixed
    more
  • Oct 10, 2020

    By Rain's World Lpetrathelis
    I love staples. Specially there return services. I have never once had a problem. You go in all prepared to fill them in on why your returning. And so far I've not ever had to say anything . They just do the return no questions. STAPLES GETS FULL STARS AND BEYOND.
    more
  • Checkout Aug 9, 2020

    By Vickibeth1022
    I was expecting to see an estimated shipping date prior to completing my checkout but didn't get a date shown until after I completed the payment. Disappointing because I would have possibly chosen another venue had I known I will have to wait 8 days for it to arrive. Also, because the purchase included free shipping if I had been offered to pay for faster shipping service I may have chosen that option instead but there wasn't any. Also disappointing. Perhaps the website is more inclusive of these options but using the smartphone is handier so updating the app to include more options prior to completing the purchase would be my suggestion.
    more
  • Sep 24, 2020

    By Melissa Pablo Hernandez
    Fast and easy way to order my favorite items.
    more
  • Store on Whilshire and 16th in Santa Monica Nov 3, 2019

    By flying high eith good service
    I shop this store for computers, printers and all office supplies because of exceptional help by store manager: JONATHAN. This individual is extremely professional, helpful, listens to customers and is very bright. He follows up with questions, problems and is good at solutions. Been a loyal customer for over 6 yrs because of this terrific employee. It makes a difference when there is good management and concern for customers satisfaction.
    more
  • Oct 9, 2020

    By Mychal Thompson
    The app crashes as soon as I try to place an order, every time.
    more
  • Oct 6, 2020

    By Robert Shirley
    Trying to make some flyers downing this app, and fail.
    more
  • Aug 6, 2020

    By Tracey McColley
    First let me say that I love Staples. It was the first place I found disinfecting wipes when I was almost out, at the beginning of the pandemic. And then free fast shipping, I was sold! But this app is pretty worthless to me. I can't enlarge the product pictures. My eyesight is getting worse and worse. I've tried everything to zoom or make them larger. I have to go to the website to be able to view items. Granted that isn't the end of the world, but apps are just so much more convenient.
    more
  • Zero stars. Absolute garbage Sep 19, 2020

    By iracecars
    Not able to complete a purchase for pickup, which is literally the point. App keeps wanting a shipping address even though I’ve selected pick up within an hour. Horrible user experience. If you accidentally swipe down you have to re-enter your billing information. Not able to paste email or password into the login fields. Better off using the website, especially since this app is nothing more than a poor implementation of a wrapper around the website itself. If I could give zero stars I would. Can’t understand how or why this app is so highly rated when, from my experience, it is absolute garbage. Feels like it was built by an intern.
    more
  • Aug 14, 2020

    By Sis Gina
    Not able to purchase. I have used this app many times in the past to order. I have been trying to place an order for over a week! Once I proceed to checkout it says an error has occurred and I'm not able to proceed with checkout. Normally I'd just swing by the store, but I am recovering from a neck and spinal surgery. I can't drive.
    more

No reviews available

  • Oct 10, 2020

    By Rain's World Lpetrathelis
    I love staples. Specially there return services. I have never once had a problem. You go in all prepared to fill them in on why your returning. And so far I've not ever had to say anything . They just do the return no questions. STAPLES GETS FULL STARS AND BEYOND.
    more
  • Sep 24, 2020

    By Melissa Pablo Hernandez
    Fast and easy way to order my favorite items.
    more
  • Store on Whilshire and 16th in Santa Monica Nov 3, 2019

    By flying high eith good service
    I shop this store for computers, printers and all office supplies because of exceptional help by store manager: JONATHAN. This individual is extremely professional, helpful, listens to customers and is very bright. He follows up with questions, problems and is good at solutions. Been a loyal customer for over 6 yrs because of this terrific employee. It makes a difference when there is good management and concern for customers satisfaction.
    more
  • Jul 15, 2020

    By Cloudy Days
    First of all, I've been shopping with them a lot recently, but it's my 1st day using their app. App seems pretty easy to navigate. Recent orders are right there in main page after you log in. Search function seems good so far. Results are relevant to my searches (this is so important for me as a shopper)! Plus, they have great deals every once and they allow coupons to be used on sale items too! Also, they have spring waters and they deliver for FREE. I really LOVE STAPLES. THANK YOU, STAPLES‼❤
    more
  • Love Staples Mar 8, 2018

    By Analyze Everything
    They are a wonderful company and I love the app. I’m walking through the building I forgot to place my order I had on the computer back in the office so I just pulled out my phone and clicked the app and placed my order. I didn’t have to walk back to my desk to place the order it was just beautiful without even having to look up anything it was all in my cart already.
    more
  • Good and updated but Feb 27, 2018

    By thewalkinwhovian
    Staples is a good app it’s updated its clean it’s fresh I found a work around for the log in bug you turn WiFi off and use cellular don’t ask why that works, but I also can’t add my rewards card to apple wallet I had it before but when I tried to uninstall and reinstall all that it still won’t let me add it it says “Rewards” this device doesn’t support apple wallet feature which makes zero sense since I’m on an IPhone X so please fix that bug in the meantime I found a work around using Stocard and adding it to that hitting share and add to wallet it’s not as fluid to get to the card but it’ll do until this bug is fixed
    more
  • Wrong location Apr 27, 2020

    By App sad
    When I purchase online to pickup in store, I have to keep changing the location to my home address but every time it automatically reverts back to my work address - even within the same checkout screen. So this doesn’t happen again I guess I need to delete my work info so there is only one address showing. If and when I order something for my company I will enter new info or better yet set up a separate account. I guess the website is not capable of handling more than one address per name.
    more
  • Jul 16, 2020

    By Rouge Ninja
    Great app. Ive been able to get all my needs from here. But one thing i dont like is how buggy the app has been recently. Please staples. Update the app. You guys need a new version or something. Other than that. Great customer service and great shipping and delivery times.!
    more
  • Checkout Aug 9, 2020

    By Vickibeth1022
    I was expecting to see an estimated shipping date prior to completing my checkout but didn't get a date shown until after I completed the payment. Disappointing because I would have possibly chosen another venue had I known I will have to wait 8 days for it to arrive. Also, because the purchase included free shipping if I had been offered to pay for faster shipping service I may have chosen that option instead but there wasn't any. Also disappointing. Perhaps the website is more inclusive of these options but using the smartphone is handier so updating the app to include more options prior to completing the purchase would be my suggestion.
    more
  • Difficult to navigate submitted orders Dec 12, 2018

    By Mike Wylde
    One item in my order was unavailable so I canceled that item and added a similar one, forgetting to mark it as ‘pick up in store’ like the rest of the order. All customer service on the phone could do was cancel the order - but they couldn’t guarantee that it would actually cancel, it might ship anyhow. Going on the app, the navigation is poor to what has been ordered, what’s ready for pick up, what’s in processing, etc. Turned out to be a frustrating experience.
    more
  • Hmm? Jun 26, 2018

    By dancingbrook
    Said there were two in stock at my store. Made the trip and no one could find them. Doesn’t list where they are stocked like Lowe’s. Manager threw up his hands. Should list row where items are. And should be sure stock listing is accurate. Other store listed two in stock, so called and they confirmed before making the trip. The idea of an app is to save time, but the info has to be accurate and the help needs to take all more seriously. That store still says there are two though no one could find them.
    more
  • Aug 30, 2020

    By Michele Bonomo
    The app is broken. Why is it when I pick 1 hour pick up the app shows me products that aren't in the stores location?
    more
  • Oct 9, 2020

    By Mychal Thompson
    The app crashes as soon as I try to place an order, every time.
    more
  • Oct 6, 2020

    By Robert Shirley
    Trying to make some flyers downing this app, and fail.
    more
  • Aug 6, 2020

    By Tracey McColley
    First let me say that I love Staples. It was the first place I found disinfecting wipes when I was almost out, at the beginning of the pandemic. And then free fast shipping, I was sold! But this app is pretty worthless to me. I can't enlarge the product pictures. My eyesight is getting worse and worse. I've tried everything to zoom or make them larger. I have to go to the website to be able to view items. Granted that isn't the end of the world, but apps are just so much more convenient.
    more
  • Zero stars. Absolute garbage Sep 19, 2020

    By iracecars
    Not able to complete a purchase for pickup, which is literally the point. App keeps wanting a shipping address even though I’ve selected pick up within an hour. Horrible user experience. If you accidentally swipe down you have to re-enter your billing information. Not able to paste email or password into the login fields. Better off using the website, especially since this app is nothing more than a poor implementation of a wrapper around the website itself. If I could give zero stars I would. Can’t understand how or why this app is so highly rated when, from my experience, it is absolute garbage. Feels like it was built by an intern.
    more
  • Aug 14, 2020

    By Sis Gina
    Not able to purchase. I have used this app many times in the past to order. I have been trying to place an order for over a week! Once I proceed to checkout it says an error has occurred and I'm not able to proceed with checkout. Normally I'd just swing by the store, but I am recovering from a neck and spinal surgery. I can't drive.
    more

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