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Staples® - Shopping App

Staples® - Shopping App

Staples, Inc.

Shopping for Home & Business! Earn Rewards, Easy Re-order & Find Daily Deals!

4.4 Ratings 28K+ Reviews 1M+ Downloads

About Staples® - Shopping App

Shopping for Home & Business! Earn Rewards, Easy Re-order & Find Daily Deals!
see more about Staples® - Shopping App

Ratings & Reviews

4.4
27.8K+ Ratings
  1. 5
    76+%
  2. 4
    10+%
  3. 3
    4+%
  4. 2
    2+%
  5. 1
    9+%
Write a Review
  • Jan 13, 2021

    By Carl Maklad
    (Update) Last update fixed issue. (Original) Can't login with a valid user ID & password
  • Good and updated but Feb 27, 2018

    By thewalkinwhovian
    Staples is a good app it’s updated its clean it’s fresh I found a work around for the log in bug you turn WiFi off and use cellular don’t ask why that works, but I also can’t add my rewards card to apple wallet I had it before but when I tried to uninstall and reinstall all that it still won’t let me add it it says “Rewards” this device doesn’t support apple wallet feature which makes zero sense since I’m on an IPhone X so please fix that bug in the meantime I found a work around using Stocard and adding it to that hitting share and add to wallet it’s not as fluid to get to the card but it’ll do until this bug is fixed
    more
  • Checkout Aug 9, 2020

    By Vickibeth1022
    I was expecting to see an estimated shipping date prior to completing my checkout but didn't get a date shown until after I completed the payment. Disappointing because I would have possibly chosen another venue had I known I will have to wait 8 days for it to arrive. Also, because the purchase included free shipping if I had been offered to pay for faster shipping service I may have chosen that option instead but there wasn't any. Also disappointing. Perhaps the website is more inclusive of these options but using the smartphone is handier so updating the app to include more options prior to completing the purchase would be my suggestion.
    more
  • Store on Whilshire and 16th in Santa Monica Nov 3, 2019

    By flying high eith good service
    I shop this store for computers, printers and all office supplies because of exceptional help by store manager: JONATHAN. This individual is extremely professional, helpful, listens to customers and is very bright. He follows up with questions, problems and is good at solutions. Been a loyal customer for over 6 yrs because of this terrific employee. It makes a difference when there is good management and concern for customers satisfaction.
    more
  • Nov 10, 2020

    By Asma Miller
    It's a good app, not the best. If you want to buy something and have to get it at Staples, it'll do. However there are some features from other premier apps that are missing here, like looking up current or past orders.
  • Jan 13, 2021

    By Ken McAdams
    I have the latest version 7.4.4.849. It still opens, then crashes.
  • Nov 27, 2020

    By Patrick Bivona
    Absolutely Terrible. It says no locations are near me, even though there is a store a few miles away. Most of the time pages do not load. If a page does load, the filters do not work. And V. 7.4.2.846 is NOT available in the Google Store, as some comments have stated.
    more
  • Dec 4, 2020

    By Jimmy P.
    App keeps force closing!!!!!!!! Your damn website is impossible to navigate or even shop at without having to go through Instacart!!!! What ever happened to being able to actually shop without being forced to go through another app!!!!
    more
  • Zero stars. Absolute garbage Sep 19, 2020

    By iracecars
    Not able to complete a purchase for pickup, which is literally the point. App keeps wanting a shipping address even though I’ve selected pick up within an hour. Horrible user experience. If you accidentally swipe down you have to re-enter your billing information. Not able to paste email or password into the login fields. Better off using the website, especially since this app is nothing more than a poor implementation of a wrapper around the website itself. If I could give zero stars I would. Can’t understand how or why this app is so highly rated when, from my experience, it is absolute garbage. Feels like it was built by an intern.
    more
  • Worst Experience Nov 4, 2019

    By lag1040
    I went to place an on line order and an old address popped up when I was completing my order. Changed it to my present address but when I completed the order, the original wrong address was assigned to my order. I immediately called customer service and they told me it was already shipped. I told them it was impossible because it was only submitted five minutes earlier. After 30 minutes I was assured it was corrected. The next day it was delivered to the wrong address. When I called to complain I was given the run around and after another 30 minutes, I hung up. Never again!!!
    more

No reviews available

  • Store on Whilshire and 16th in Santa Monica Nov 3, 2019

    By flying high eith good service
    I shop this store for computers, printers and all office supplies because of exceptional help by store manager: JONATHAN. This individual is extremely professional, helpful, listens to customers and is very bright. He follows up with questions, problems and is good at solutions. Been a loyal customer for over 6 yrs because of this terrific employee. It makes a difference when there is good management and concern for customers satisfaction.
    more
  • Nov 25, 2020

    By Joshua Taylor
    App has had some glitches but they're fixed. Thank you. Easy to search for items. Rewards easy to use. Stored credit cards. Recent orders.
  • Love Staples Mar 8, 2018

    By Analyze Everything
    They are a wonderful company and I love the app. I’m walking through the building I forgot to place my order I had on the computer back in the office so I just pulled out my phone and clicked the app and placed my order. I didn’t have to walk back to my desk to place the order it was just beautiful without even having to look up anything it was all in my cart already.
    more
  • Low Inventory Dec 30, 2020

    By don't think you want it
    Staples did not have my ink in store and salesperson said I could order from website. They did have Canon black ink but not color ink. Waited over a week to send order with color but never had. So order some Hammermill Copy Cover I use for greeting cards, so I would not lose my coupon. I guess COVID has affected stock too. I do love Staples, and used their laser printer for pictures Which is very reasonable. BJS
    more
  • Shopping at on-line staples Aug 5, 2020

    By Lher962808
    I have only had great experiences with shopping at staples on line. I have used Staples for my jobs for years and the service and products were always top of the line. Now I use Staples for my own business while retired and still continue to receive excellent service and top quality products. Thank you.
    more
  • Good and updated but Feb 27, 2018

    By thewalkinwhovian
    Staples is a good app it’s updated its clean it’s fresh I found a work around for the log in bug you turn WiFi off and use cellular don’t ask why that works, but I also can’t add my rewards card to apple wallet I had it before but when I tried to uninstall and reinstall all that it still won’t let me add it it says “Rewards” this device doesn’t support apple wallet feature which makes zero sense since I’m on an IPhone X so please fix that bug in the meantime I found a work around using Stocard and adding it to that hitting share and add to wallet it’s not as fluid to get to the card but it’ll do until this bug is fixed
    more
  • Wrong location Apr 27, 2020

    By App sad
    When I purchase online to pickup in store, I have to keep changing the location to my home address but every time it automatically reverts back to my work address - even within the same checkout screen. So this doesn’t happen again I guess I need to delete my work info so there is only one address showing. If and when I order something for my company I will enter new info or better yet set up a separate account. I guess the website is not capable of handling more than one address per name.
    more
  • Jan 8, 2021

    By Bad Mongoloid
    Responsive and easy to use.
  • Nov 29, 2020

    By Anacell Castillo
    Easy to use and order
  • Jan 13, 2021

    By Carl Maklad
    (Update) Last update fixed issue. (Original) Can't login with a valid user ID & password
  • Checkout Aug 9, 2020

    By Vickibeth1022
    I was expecting to see an estimated shipping date prior to completing my checkout but didn't get a date shown until after I completed the payment. Disappointing because I would have possibly chosen another venue had I known I will have to wait 8 days for it to arrive. Also, because the purchase included free shipping if I had been offered to pay for faster shipping service I may have chosen that option instead but there wasn't any. Also disappointing. Perhaps the website is more inclusive of these options but using the smartphone is handier so updating the app to include more options prior to completing the purchase would be my suggestion.
    more
  • Nov 10, 2020

    By Asma Miller
    It's a good app, not the best. If you want to buy something and have to get it at Staples, it'll do. However there are some features from other premier apps that are missing here, like looking up current or past orders.
  • Difficult to navigate submitted orders Dec 12, 2018

    By Mike Wylde
    One item in my order was unavailable so I canceled that item and added a similar one, forgetting to mark it as ‘pick up in store’ like the rest of the order. All customer service on the phone could do was cancel the order - but they couldn’t guarantee that it would actually cancel, it might ship anyhow. Going on the app, the navigation is poor to what has been ordered, what’s ready for pick up, what’s in processing, etc. Turned out to be a frustrating experience.
    more
  • Hmm? Jun 26, 2018

    By dancingbrook
    Said there were two in stock at my store. Made the trip and no one could find them. Doesn’t list where they are stocked like Lowe’s. Manager threw up his hands. Should list row where items are. And should be sure stock listing is accurate. Other store listed two in stock, so called and they confirmed before making the trip. The idea of an app is to save time, but the info has to be accurate and the help needs to take all more seriously. That store still says there are two though no one could find them.
    more
  • Jan 13, 2021

    By Ken McAdams
    I have the latest version 7.4.4.849. It still opens, then crashes.
  • Nov 27, 2020

    By Patrick Bivona
    Absolutely Terrible. It says no locations are near me, even though there is a store a few miles away. Most of the time pages do not load. If a page does load, the filters do not work. And V. 7.4.2.846 is NOT available in the Google Store, as some comments have stated.
    more
  • Dec 4, 2020

    By Jimmy P.
    App keeps force closing!!!!!!!! Your damn website is impossible to navigate or even shop at without having to go through Instacart!!!! What ever happened to being able to actually shop without being forced to go through another app!!!!
    more
  • Zero stars. Absolute garbage Sep 19, 2020

    By iracecars
    Not able to complete a purchase for pickup, which is literally the point. App keeps wanting a shipping address even though I’ve selected pick up within an hour. Horrible user experience. If you accidentally swipe down you have to re-enter your billing information. Not able to paste email or password into the login fields. Better off using the website, especially since this app is nothing more than a poor implementation of a wrapper around the website itself. If I could give zero stars I would. Can’t understand how or why this app is so highly rated when, from my experience, it is absolute garbage. Feels like it was built by an intern.
    more
  • Worst Experience Nov 4, 2019

    By lag1040
    I went to place an on line order and an old address popped up when I was completing my order. Changed it to my present address but when I completed the order, the original wrong address was assigned to my order. I immediately called customer service and they told me it was already shipped. I told them it was impossible because it was only submitted five minutes earlier. After 30 minutes I was assured it was corrected. The next day it was delivered to the wrong address. When I called to complain I was given the run around and after another 30 minutes, I hung up. Never again!!!
    more

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