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Square Point of Sale - POS

Square Point of Sale - POS

Square, Inc.

Accept Contactless and Remote Credit Card Payments with Square's Point of Sale

4.6 Ratings 366K+ Reviews 10M+ Downloads
Featured on Best Apps That Keep You in Touch with Clients

About Square Point of Sale - POS

Accept Contactless and Remote Credit Card Payments with Square's Point of Sale
see more about Square Point of Sale - POS

Ratings & Reviews

4.6
365.8K+ Ratings
  1. 5
    80%
  2. 4
    9%
  3. 3
    3%
  4. 2
    2%
  5. 1
    6%
  • I love Square Point Of Sale! Apr 12, 2018

    By Rozwita
    We are artists and have been doing art shows for over 40 years. We have used several different companies to process credit cards over the years and all of them have been complicated and expensive with a lot of paperwork and monthly fees until we discovered Square! It’s so easy with no monthly fees and you can do it anywhere! We recently opened a brick and mortar gallery in Inverness, Florida and bought their Point Of Sale system with iPad. I can keep track of inventory and sales and print reports. They allowed us to buy the register system with monthly payments and set up was super easy! I am about to add employees to it because they keep track of all that too! It also automatically adds sales tax if you want. Emails have always been a problem for us...keeping track and sending them. With Square, they keep track of customers and I can send out a campaign in a few minutes with their templates! I can see at a glance which emails worked and who responded. I can work with the 80/20 rule and concentrate on the 20% of customers that are repeat buyers and buy 80% of my products. We love it!
    more
  • An excellent app and service Nov 10, 2017

    By Ranger152
    To begin, we have been using Square for almost 4 years. Over that time we have integrated square more and more into our business. We are happy to report that this has been a great decision. The app is always being updated and keeps getting the features that we ask for. All you have to do is email or call and tell their customer service department what features you really want to see in the future. Then sure enough in a month or two the very thing you asked for is added in or has some beginning resemblance of what you had asked for. Do not be deterred by the negative reviews. Most of them are people who have decided that the review section for the app is the best wY to ask a question to the support staff. Or they may be engaged in some kind of shady business that is prohibited by square. On a different note their fees are strait forward and are completely out in the open compared to other merchant service companies. Overall I have been satisfied with the product and the support staff that make it keep working. Thanks square for making a POS that is easy and powerful. Cheers.
    more
  • Oct 15, 2020

    By Mick Banks
    Good but somewhat unstable in low mobile service areas. The app seems to get lost and I can't process payments. I reboot my phone in the worst cases to resume taking payments. Sometimes just reopening the app works. I assume poor connectivity is the cause but it may also be floating in and out of 4g. With voice dripping back to 3g is no problem but with the app I'm not sure.
    more
  • bad bad very bad worst customer service ever Jun 24, 2020

    By derrickmia
    I started using this app for side jobs and charging customers is easy and simple it the best and it’s fast but when it comes to getting your money that’s a different story coz they make it so hard and right away they deactivate your account just because they think that your transactions are high risk ok let say that the case then when that happens they put a 90 days HOLD ON YOUR MONEY and when it’s time to pay they don’t pay it and they don’t even reply to your emails not on Facebook or instagram or nothing soon as you email them they say how can we help and ask to provide your account info after that they don’t reply it’s been over 6 months that it’s says my balance is being transferred and nothing everything is wrong about this company and I’m going to sue you guys if I don’t get my money that you guys said you were going to transfer 6 months ago..I’ve been so patient with you guys but enough is enough you got one day to fix this or don’t even try after coz I’ll see you guys in court
    more
  • Oct 27, 2020

    By cory gush
    Takes a long time to set up, if running a trust. So still haven't used it. But fantastic when set up. Totally worth it.
    more
  • Oct 9, 2020

    By Greg Rowell
    Having used a Square device for several years, it has now stopped working on all phones. Square have told me that my device is not compatible. Hmmm. Having worked for several years if I choose to use this payment system into the future I have to upgrade all three of my phones. Outrageous!! Be very careful if you choose to purchase this device, if it is not on the compatibility list it may stop working unexpectedly if they change their software. Don't expect any support to solve the problem from Square either. Disgraceful customer service and problem solving.
    more
  • Could be good could be bad Sep 17, 2019

    By john h6212
    I used this service and app for a personal account service. To get paid for side jobs in a way I thought was more of a convenience to my customers being able to pay with a card over cash New day and age right? I would eat the processing fee’s to make a happy customer. until my account was frozen and put under review after receiving a couple hundred dollar payment. If your using this for personal use not business make sure you mark it as “miscellaneous goods” not “miscellaneous services” or anything else because even though you set it up as an individual, personal, non business account if you get “suspended” and “under review” it says 1-2 business days it took me more like 10 to finally even get to talk to someone who told me what I should do besides send me and email or a link in our chat to fill out a form that doesn’t even work correctly i.e. uploading documents. Very aggravating and frustrating that’s for sure. Because you don’t want to take anymore payments that way Incase they close your account you don’t have to go explain to your customer why they need to pay again and provide a refund and refund receipt(that’s the easiest part, especially if they have an email address) the whole “under review”/“suspension” can be drug out by square as long as they want. Why was their no problem for the first few months? Very frustrating!
    more
  • Oct 20, 2020

    By Steven Flynn
    Waste of time and money. Square POS would have to be the most Frustrating App and device I've ever used!! When it disconnects the hassle trying to get it to reconnect... Forget and delete the reader, force stop the app, reset tablet, then it's connected but when it disconnects again guess what, you have to do the same sequence again to get it to connect. I don't have time to do this, and the customer doesn't have time to wait!! Think it's time to explore other options. Reader updates, stalls..
    more
  • Oct 17, 2020

    By Frenchi' J.
    The concept is there, the app just hasn't worked for me yet. I've tried to take multiple payments & I couldn't. I read the instructions & did everything correctly. Also, many phones don't have regular headphones jacks/ports anymore. So an updated pos or adapter would've been amazing to receive payments instead of being charged to key in a debit/credit card manually.
    more
  • Oct 21, 2020

    By Brett Butler
    I took my first transaction payment using my square on Oct 14 and was told I'd see that transaction into my account within 1-2 business days and it's been a week and still havent seen my transaction into my bank account. And they give zero customer support no phone number no email... very disappointed.
    more
  1. Work with your customers! Accept quick and easy payments with major credit cards through an intuitive mobile card reader
  2. Cash, gift cards, and more are accepted easily. Generate and send invoices on your device. Email or text receipts instantaneously
  3. Live inventory and product display customization. Easily handle discounts and refunds, access current sales data, and print anywhere

Reviewed by JordanW on May 1, 2018

  • I love Square Point Of Sale! Apr 12, 2018

    By Rozwita
    We are artists and have been doing art shows for over 40 years. We have used several different companies to process credit cards over the years and all of them have been complicated and expensive with a lot of paperwork and monthly fees until we discovered Square! It’s so easy with no monthly fees and you can do it anywhere! We recently opened a brick and mortar gallery in Inverness, Florida and bought their Point Of Sale system with iPad. I can keep track of inventory and sales and print reports. They allowed us to buy the register system with monthly payments and set up was super easy! I am about to add employees to it because they keep track of all that too! It also automatically adds sales tax if you want. Emails have always been a problem for us...keeping track and sending them. With Square, they keep track of customers and I can send out a campaign in a few minutes with their templates! I can see at a glance which emails worked and who responded. I can work with the 80/20 rule and concentrate on the 20% of customers that are repeat buyers and buy 80% of my products. We love it!
    more
  • An excellent app and service Nov 10, 2017

    By Ranger152
    To begin, we have been using Square for almost 4 years. Over that time we have integrated square more and more into our business. We are happy to report that this has been a great decision. The app is always being updated and keeps getting the features that we ask for. All you have to do is email or call and tell their customer service department what features you really want to see in the future. Then sure enough in a month or two the very thing you asked for is added in or has some beginning resemblance of what you had asked for. Do not be deterred by the negative reviews. Most of them are people who have decided that the review section for the app is the best wY to ask a question to the support staff. Or they may be engaged in some kind of shady business that is prohibited by square. On a different note their fees are strait forward and are completely out in the open compared to other merchant service companies. Overall I have been satisfied with the product and the support staff that make it keep working. Thanks square for making a POS that is easy and powerful. Cheers.
    more
  • bad bad very bad worst customer service ever Jun 24, 2020

    By derrickmia
    I started using this app for side jobs and charging customers is easy and simple it the best and it’s fast but when it comes to getting your money that’s a different story coz they make it so hard and right away they deactivate your account just because they think that your transactions are high risk ok let say that the case then when that happens they put a 90 days HOLD ON YOUR MONEY and when it’s time to pay they don’t pay it and they don’t even reply to your emails not on Facebook or instagram or nothing soon as you email them they say how can we help and ask to provide your account info after that they don’t reply it’s been over 6 months that it’s says my balance is being transferred and nothing everything is wrong about this company and I’m going to sue you guys if I don’t get my money that you guys said you were going to transfer 6 months ago..I’ve been so patient with you guys but enough is enough you got one day to fix this or don’t even try after coz I’ll see you guys in court
    more
  • My little business Jun 13, 2018

    By L. Short
    Granted I just started my own little business...but square allows me to be super mobile. I can go anywhere at any time and take payments! I get my money right away and I haven’t had any issues whatsoever. They included my own card reader for free, it arrived quickly and my customers just swipe and go! I love, love, love the ability to do this! I am horrible at maths and this includes all my sales tax, discounts, gift cards for my customers instantly..it allows me to be free of being stuck in one place. For anyone running a business that needs you to go to them I highly recommend Square Point of Sale! You can’t go wrong..and I’m grateful that they don’t charge a ton of money to do it. In my little business every cent counts and other services charge way more for smaller amounts charged. With Square I always know how much it’s going to be..no hidden fees or charges. Thank you Square! You’re an amazing tool for us that are just learning to be on our own and rockin it like a boss! Which I am, my own! I couldn’t do it without you.
    more
  • Oct 8, 2020

    By Dennis Miner
    Highly reliable, easy to use, and I really like the reports and data automatically collected. Well received by my clients, most of whom are familiar with Square.
    more
  • Oct 15, 2020

    By Mick Banks
    Good but somewhat unstable in low mobile service areas. The app seems to get lost and I can't process payments. I reboot my phone in the worst cases to resume taking payments. Sometimes just reopening the app works. I assume poor connectivity is the cause but it may also be floating in and out of 4g. With voice dripping back to 3g is no problem but with the app I'm not sure.
    more
  • Oct 27, 2020

    By cory gush
    Takes a long time to set up, if running a trust. So still haven't used it. But fantastic when set up. Totally worth it.
    more
  • Oct 22, 2020

    By Masoud Ghotbi
    This App is great except time by time it goes offline and says "Restore internet to make Paymeny" which is very frustraiting and I have to re-install it...
    more
  • Oct 7, 2020

    By dea sea
    Never had any problems with the app, POS hardware or software. Mostly very quick even over cell network. I'm not happy about the fee increase. I see they have 10 million + downloads so they must be making money. Even if only 1 million small to medium size businesses use them. I use their payroll service as well and it's convenient. However, if I found a POS system that was cheaper and as efficient, I'd switch. My loyalty is to the convenience and lower fee schedule.
    more
  • Oct 2, 2020

    By Jody Bedard
    This App has been great for our club. Even if you are paying with cash or check, the app includes it in the reports. Bad points for me: we have a couple of towns that share the zip code with other towns so you do not get the correct town when adding the customer to the database. Another bummer is that the square reader is not recognized by my tablet.
    more
  • Getting greedy Oct 6, 2020

    By whydoihavetoputinafrigginnickn
    We use the square once or twice a year for our small non-profit. Funds used to transfer as soon as we reconnected to the internet, but now they have tacked on a fee for that. They are now charging 1.6% for immediate transfer. To save that fee we have to wait 1-2 business days for the transfer. Our sale happened on Saturday of a 3 day weekend, so now I keep having to sign on to the iPad we used (owned by one of the members). I have looked everywhere and can’t find anything that says “transfer pending” or “transfer complete.” I also don’t know if those who requested receipts got them or not. I am much less impressed than I was when I used this 4 months prior. Update: received a “response” to my review that simply cut and pasted the transfer policy, which was identical to what I paraphrased above and did not at all address my actual question/concern about receipts and notification about the status of transfers. So, basically like every other tech company - only interested in answering the questions they want to answer and not big on customer service.
    more
  • Customer Service Dec 11, 2018

    By jdmezger
    I’ve been using Square for a very long time. In the past, all my reviews have been glowing. Not so much today. I called customer service to help with an issue with the gift cards. I did get my issue resolved, and the rep in the other end was helpful, once she understood my problem. BUT! The background noises were absolutely horrendous. At one point. I couldn’t tell if she was talking to me, or someone else was talking to me. One of the men in the background was so loud that I could tell the rep exactly what he was saying to the other customer. Not only is this VERY distracting, there is an issue of privacy. The rep told me she didn’t know how I was hearing the guy, as he was quite a distance from her. Believe me I HEARD THE GUY. There were also many other voices muddying our conversation. It just sounds very unprofessional and makes square sounds like they’re operating a “sweat shop”. Not good Square. Step up and get better headphones for your employees or put some kind of barrier between reps.
    more
  • Good and then well, hum Nov 7, 2017

    By hstrick
    I have several businesses and have used Square almost from their very start. As a service company Square is an awesome pay on the spot company. If you are a one man show. (Would be nice if I could give tech a receive only login, without full access.) I have just opened a glass company and decided to use Square as well. This has been rough. The POC system is great. Setting it up is easy once you learn to navigate the system. My main issue has been printing a receipt. Try to print them from email they look bad, very bad. Don’t have a lot of cash so bought a Bluetooth thermo printer and it works with everything even prints my photos but Square only supports very expensive printers from one brand. Why can’t Square print to a linked printer? Everything else can. Awesome system in every way as long as you don’t give receipts.
    more
  • Oct 17, 2020

    By Frenchi' J.
    The concept is there, the app just hasn't worked for me yet. I've tried to take multiple payments & I couldn't. I read the instructions & did everything correctly. Also, many phones don't have regular headphones jacks/ports anymore. So an updated pos or adapter would've been amazing to receive payments instead of being charged to key in a debit/credit card manually.
    more
  • Coronavirus manually entered CC fees Apr 10, 2020

    By Travel4CW
    This app works ok, but we have definitely run into some issues with it since the stay at home restrictions. The manually entered fees are killing all the small businesses. We have to enter credit cards manually or through a square invoice and both fees are so high for us at a time when we are not getting our usual traffic. When I saw it mentioned in the Square Community I asked about it to and they said they wouldn’t lower fees, even temporarily to help the small businesses community that made them who they are. Very disappointed. Then another reason for the 2 stars is because if someone receives a digital gift card or regular gift card they can’t apply it as payment to a Square Invoice! Square, please fix that. I have people gifting gift cards then the customer can’t use them when they place an order. Help the small businesses, lower the manually entered & Square Invoice fees temporarily till the virus passes, even just the 30 cents or 1%, anything is better than nothing!
    more
  • Privacy concern Jan 5, 2019

    By Trose333
    You would’ve received five stars accept for the fact that you force people to enable the microphone in order to use your app. As a company I’ve had your app for years and I have manually entered every credit card number so there is been no need for the use of the microphone. When an app has access to your microphone they can with minimal effort listening to what you are saying into the microphone when the app is open, open in the background and possibly at all times. Especially in these times. You should give everyone the option to keep the microphone off until they need to use it and then give them the option to turn it off again after use. Why do you force us to accept the microphone access?!
    more
  • Oct 9, 2020

    By Greg Rowell
    Having used a Square device for several years, it has now stopped working on all phones. Square have told me that my device is not compatible. Hmmm. Having worked for several years if I choose to use this payment system into the future I have to upgrade all three of my phones. Outrageous!! Be very careful if you choose to purchase this device, if it is not on the compatibility list it may stop working unexpectedly if they change their software. Don't expect any support to solve the problem from Square either. Disgraceful customer service and problem solving.
    more
  • Could be good could be bad Sep 17, 2019

    By john h6212
    I used this service and app for a personal account service. To get paid for side jobs in a way I thought was more of a convenience to my customers being able to pay with a card over cash New day and age right? I would eat the processing fee’s to make a happy customer. until my account was frozen and put under review after receiving a couple hundred dollar payment. If your using this for personal use not business make sure you mark it as “miscellaneous goods” not “miscellaneous services” or anything else because even though you set it up as an individual, personal, non business account if you get “suspended” and “under review” it says 1-2 business days it took me more like 10 to finally even get to talk to someone who told me what I should do besides send me and email or a link in our chat to fill out a form that doesn’t even work correctly i.e. uploading documents. Very aggravating and frustrating that’s for sure. Because you don’t want to take anymore payments that way Incase they close your account you don’t have to go explain to your customer why they need to pay again and provide a refund and refund receipt(that’s the easiest part, especially if they have an email address) the whole “under review”/“suspension” can be drug out by square as long as they want. Why was their no problem for the first few months? Very frustrating!
    more
  • Oct 20, 2020

    By Steven Flynn
    Waste of time and money. Square POS would have to be the most Frustrating App and device I've ever used!! When it disconnects the hassle trying to get it to reconnect... Forget and delete the reader, force stop the app, reset tablet, then it's connected but when it disconnects again guess what, you have to do the same sequence again to get it to connect. I don't have time to do this, and the customer doesn't have time to wait!! Think it's time to explore other options. Reader updates, stalls..
    more
  • Oct 21, 2020

    By Brett Butler
    I took my first transaction payment using my square on Oct 14 and was told I'd see that transaction into my account within 1-2 business days and it's been a week and still havent seen my transaction into my bank account. And they give zero customer support no phone number no email... very disappointed.
    more
  • WORST CUSTOMER SERVICE Dec 29, 2017

    By meggggggggaaaaannn
    My account was deactivated for something that I was wrongfully accused of doing. Someone filled a dispute saying they didn’t authorize the $200 transaction (2 months after the transaction) square TOOK $200 from my bank account and closed my account (that was only my second dispute in 2 years with them and the first dispute was settled in my favor). Here we are almost 4 months later after I started using another site for my business, and finally I get an email that says “the $200 dispute was decided in your favor” I thought... well finally. Makes sense because the idiot that did the dispute lives across country but claimed they never even made the payment (like how the heck could I make a payment on behalf of you when the invoice was sent to your email) but anyway they decided in my favor... YAY I GET MY $200 back! NOPE... WRONG... SORRY NOT TODAY... square then tells me I have to wait another minimum of 90- maximum of 180 days for the money to go back in my account!!! IM SOOO P*SSED OFF!!!! So there is literally $200 sitting in a square account no longer active and I just have to wait another 100+ days! Not happening. I contacted BBB and will be posting on every social media out there. They have the WORST customer service ever. If you even get the LEAST bit aggravated on a call with them, they just hang up.. DO NOT, I REPEAT DOOOOOONOOOOOOTTTT DEAL WITH THESE PEOPLE
    more

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