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Sprint IP Relay

Sprint IP Relay

Sprint

Sprint IP Relay

3.7 Ratings 444+ Reviews 50K+ Downloads

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About Sprint IP Relay

Ratings & Reviews

3.7
444+ Ratings
  1. 5
    51+%
  2. 4
    16+%
  3. 3
    7+%
  4. 2
    6+%
  5. 1
    20+%
Write a Review
  • Doesn’t seems to work anymore... Feb 26, 2020

    By DZ2008
    Doesn’t seems to work when trying to answer the call. It does not list the incoming call either answered or unanswered. When opening from notification screen, that number is not listed. I will try uninstalling and reinstalling then wait for incoming calls hopefully works...
    more
  • Dec 17, 2019

    By Wandering System
    It's alright but lately I've have been having drop calls almost every time I get a call. I tried to answer it on the first vibrate but then it tells me that the call has been disconnected. Then says one missed call. Every time too. I don't understand why it's starting to do this. It's been a month and still have dropped calls. I'm unsure if I'm gong to keep this or just struggle with voice calls again. =( I'm moderate deaf and tone deaf on the phone which is why I have this IP Relay number.
    more
  • Sep 19, 2019

    By Paul Huchro, Jr
    Good and a MUST for hearing impaired to make outgoing calls. Works in all setting (wifi & cell receptions.) Wish it had a feature to a "customized setting" to vibrate (not the phone's default setting.) Only one slight issue (when setting/signing it up) is that the number given (SR #) is not near your "area" (in many rural locations.)
    more
  • Better Jan 30, 2020

    By gabstere
    I love that it's been updated to where I can easily shift to the app if someone calls; however, sometimes the phone will hang up and it would force me to have to call the person back and they would still be one the line (according to them) with the call I had picked up. Other than that the app is fine.
    more
  • App issues May 19, 2016

    By jklemt
    It keeps crashing as I open it... I tried a few times and it crashed all times...
  • Feb 10, 2020

    By Steve A
    This TTY service doesn't work well at all, though unfortunately this is pretty much my only option to make phone calls. The vast majority of the operators type pretty slow and misspell a lot of words, and this app doesn't allow for HCO (which would benefit those that can hear). Additionally, most of the operators don't tell you the menu options when you call a business, and there have been multiple instances where an operator has disconnected my call because I was waiting on hold for too long.
    more
  • Buggy; needs sound support. Sep 19, 2018

    By mistajoel
    This is still buggy. When I tried to answer a call from a potential employer, I was unable to type anything and had to end the call. I wish we could have sound alerts. I recently contacted Support and inquired about sound alerts. The Support person said that this app is geared towards deaf people and it doesn’t need sound alerts. That’s patently false. This service is also geared towards mute people; it says so right in the description and on the Web site. I often miss important phone calls because I don’t hear the phone. Deafness is not binary; it is a range. I would appreciate sound support so I can be alerted to incoming calls. I may have to find another provider if this need is not met.
    more
  • Nov 8, 2019

    By Kelseigh Rois
    My call log is never accurate. I reached out to the developer for help and they confirmed where I downloaded the app from (here), then proceeded to never follow up with me again. After a week of waiting I reached out again. The "help" I received was to repeat troubleshooting I had already done, a complaint about how the version is correct on a test device, and then a canned response as to how to troubleshoot being unable to connect to the operator on an APPLE device.
    more
  • Needs some changes Nov 5, 2019

    By Freebe Gam3r
    Sad that this is one of very few phone apps for hearing disabled WHY ? 🤔 does “Contact Request” keep popping up when I make a correction ?? Makes it nuisance and takes more time to correct the number you want 😠 That needs to be corrected in an update For safety I don’t have any contact numbers so no need for it to keep asking if there is NO CONTACT information Needs a BLOCK NUMBER option as well I get so many bogus calls but no way to block them and that gets annoying There isn’t many good apps for deaf people to use to call land lines and it seems “TTY” has been replaced by Relay for making calls Wish more apps would be made to use by deaf/hearing impaired users How can such a Big Phone company not have abetter app for hearing impaired ?? ........................................ 😠 Ooo if I could I’d give this a 0 Now after updating I can’t reply to calls I type my message, but it won’t send WTH ?? This is my PRIMARY phone number and now I can’t use it
    more
  • Jun 18, 2020

    By Kamisha Leigh Thompson
    This app sucks! These call logs isn't in pattern. It is mess up and they are not even organized like from date to date and time to call and when. I dont like it and especially relay service opr are very unreliable and way too lazy to type the entire message especially when you return the call they might miss the important news. And international calls aren't permitted??? That is still NOT fair. How in hell am I making an international phone calls if I am deaf???? Where is app or which relay ??
    more

No reviews available

  • Sep 19, 2019

    By Paul Huchro, Jr
    Good and a MUST for hearing impaired to make outgoing calls. Works in all setting (wifi & cell receptions.) Wish it had a feature to a "customized setting" to vibrate (not the phone's default setting.) Only one slight issue (when setting/signing it up) is that the number given (SR #) is not near your "area" (in many rural locations.)
    more
  • Jan 15, 2020

    By Jim Sinclair
    Very useful for text-based phone calls without requiring a TTY. Allows transcripts to be saved at the conclusion of calls. Relay operators are helpful and courteous.
  • Jun 24, 2020

    By Michael Honeycutt
    Used to visit everywhere when I needed an appointment. IPrelay made life so much easier, even after this covid bullcrap. If your deaf or have trouble with phone get it!
  • Apr 24, 2020

    By Tracy Weber
    My favorite way to communication through the phone more than the video relay!!!! Keep my English grammars strong!! Dont STOP!!!! EVER!!!
  • Dec 21, 2018

    By libs
    excellent. would be nice to move conversations to desktop or phone at same time
  • Better Jan 30, 2020

    By gabstere
    I love that it's been updated to where I can easily shift to the app if someone calls; however, sometimes the phone will hang up and it would force me to have to call the person back and they would still be one the line (according to them) with the call I had picked up. Other than that the app is fine.
    more
  • Oct 29, 2019

    By Mitebsyco Zeug
    It would be great if when the phone is set to do not disturb, that it would follow that rule. It's vibrated at times I shouldn't have been alerted to anything.
  • Life saver with bugs Feb 27, 2020

    By Rmship
    Spasmodic Dysphonia neurological voice , vocal chord condition with muscle spasms, would like to see numbers and get message left, some ops need more money and training, rude answer, to a caller!
  • Now a great app!! Thanks!! May 11, 2017

    By jstjude
    I originally gave the app a bad grade because there were many bugs. I really needed this service desperately. It was hard to get to the right person but I talked to the app designers via Fcc complaint and I am really grateful for their positive response. They asked me what I needed. (At the time I needed the phone book to be alphabetized so I didn't have to scroll through a 1000 names n numbers.) Then it was crashing when I put in the number. I used it the other day and had a minor problem and I saw they fixed it. I'm really pleased. It's a great app now and so far they are really addressing any thing that presents. Please know app people, I am so very grateful for this app and your working to make it better. I'm super close to giving you 5 stars. (((Hugs))) Keep up the great work!!
    more
  • Needs more tweaks Jul 24, 2013

    By TheBoss30
    This is a great app but I can't copy and paste phone numbers into the dial screen. Favorites screen doesn't work for me as well.
  • Doesn’t seems to work anymore... Feb 26, 2020

    By DZ2008
    Doesn’t seems to work when trying to answer the call. It does not list the incoming call either answered or unanswered. When opening from notification screen, that number is not listed. I will try uninstalling and reinstalling then wait for incoming calls hopefully works...
    more
  • Dec 17, 2019

    By Wandering System
    It's alright but lately I've have been having drop calls almost every time I get a call. I tried to answer it on the first vibrate but then it tells me that the call has been disconnected. Then says one missed call. Every time too. I don't understand why it's starting to do this. It's been a month and still have dropped calls. I'm unsure if I'm gong to keep this or just struggle with voice calls again. =( I'm moderate deaf and tone deaf on the phone which is why I have this IP Relay number.
    more
  • App issues May 19, 2016

    By jklemt
    It keeps crashing as I open it... I tried a few times and it crashed all times...
  • Sep 24, 2018

    By A Google user
    It rings but there's no pick up or hang down on screen with incoming. So it rings and rings..........
  • Can’t see who called or even answer the calls Apr 30, 2018

    By Amilynne75
    Every time I receive a call I can’t call back nor see who has been calling me. The nbr flashes but for a moment. I loved it in the past. It now I’m not so sure. I’m deaf blind and text relay benefits me greatly. Please fix this. I don’t want to have to use video relay!
    more
  • Apr 10, 2019

    By Douglas James
    I really needed to get some help from Citibank. I used their TTY # on this app. So far they have hung up on me four times. I have called other people with no problem. One could say the problem is with Citibank, and not this app.
  • Needs improvements Apr 27, 2017

    By Kitty2cute
    Would like to see this app updated. Looking to have a better, more obvious notification when I am receiving a call. Also to have a way to read messages left by the caller in the app or sent to email. Update: App still doesn't have a way for people to leave me a message when they call. I've been told the phone doesn't even ring so they can leave a message that would go to my email. It's really important that I get some kind of "voicemail" from calls I miss.
    more
  • Feb 10, 2020

    By Steve A
    This TTY service doesn't work well at all, though unfortunately this is pretty much my only option to make phone calls. The vast majority of the operators type pretty slow and misspell a lot of words, and this app doesn't allow for HCO (which would benefit those that can hear). Additionally, most of the operators don't tell you the menu options when you call a business, and there have been multiple instances where an operator has disconnected my call because I was waiting on hold for too long.
    more
  • Buggy; needs sound support. Sep 19, 2018

    By mistajoel
    This is still buggy. When I tried to answer a call from a potential employer, I was unable to type anything and had to end the call. I wish we could have sound alerts. I recently contacted Support and inquired about sound alerts. The Support person said that this app is geared towards deaf people and it doesn’t need sound alerts. That’s patently false. This service is also geared towards mute people; it says so right in the description and on the Web site. I often miss important phone calls because I don’t hear the phone. Deafness is not binary; it is a range. I would appreciate sound support so I can be alerted to incoming calls. I may have to find another provider if this need is not met.
    more
  • Nov 8, 2019

    By Kelseigh Rois
    My call log is never accurate. I reached out to the developer for help and they confirmed where I downloaded the app from (here), then proceeded to never follow up with me again. After a week of waiting I reached out again. The "help" I received was to repeat troubleshooting I had already done, a complaint about how the version is correct on a test device, and then a canned response as to how to troubleshoot being unable to connect to the operator on an APPLE device.
    more
  • Needs some changes Nov 5, 2019

    By Freebe Gam3r
    Sad that this is one of very few phone apps for hearing disabled WHY ? 🤔 does “Contact Request” keep popping up when I make a correction ?? Makes it nuisance and takes more time to correct the number you want 😠 That needs to be corrected in an update For safety I don’t have any contact numbers so no need for it to keep asking if there is NO CONTACT information Needs a BLOCK NUMBER option as well I get so many bogus calls but no way to block them and that gets annoying There isn’t many good apps for deaf people to use to call land lines and it seems “TTY” has been replaced by Relay for making calls Wish more apps would be made to use by deaf/hearing impaired users How can such a Big Phone company not have abetter app for hearing impaired ?? ........................................ 😠 Ooo if I could I’d give this a 0 Now after updating I can’t reply to calls I type my message, but it won’t send WTH ?? This is my PRIMARY phone number and now I can’t use it
    more
  • Jun 18, 2020

    By Kamisha Leigh Thompson
    This app sucks! These call logs isn't in pattern. It is mess up and they are not even organized like from date to date and time to call and when. I dont like it and especially relay service opr are very unreliable and way too lazy to type the entire message especially when you return the call they might miss the important news. And international calls aren't permitted??? That is still NOT fair. How in hell am I making an international phone calls if I am deaf???? Where is app or which relay ??
    more

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