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South Shore

South Shore

Bytemark, Inc.

Get schedule information, purchase tickets and use a smartphone as a ticket!

3.9 Ratings 2K+ Reviews 50K+ Downloads

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About South Shore

Get schedule information, purchase tickets and use a smartphone as a ticket!
see more about South Shore

Ratings & Reviews

3.9
2.0K+ Ratings
  1. 5
    60+%
  2. 4
    13+%
  3. 3
    3+%
  4. 2
    4+%
  5. 1
    20+%
Write a Review
  • Oct 15, 2020

    By Derek Rieckens
    Ever since the latest update, the app crashes every single time I use it. It often doesn't stay open long enough for me to show my monthly pass to the conductor. I may have to switch to a paper pass if this isn't fixed by next month.
    more
  • Great app, even better service Aug 23, 2018

    By Kyboy123
    I was planning a trip to chicago with my girlfriend for a concert, and was thinking of taking the train. We bought tickets without realizing that the last train back home is before the concert ends. This was a problem, so we ended up driving. A few days later i called their service to request a refund and with no issues or problems, got the refund. It took literally one day for the refund to go back into my bank, when most others would take “5-7 business days.” Now as the app, its great to use. It lays it out easily so theres no confusion or uncertainty. I highly recommend downloading this app if you’re thinking of taking the train or if you already do.
    more
  • Perfect Oct 13, 2017

    By Gruder T
    I don't normally take the time to review apps but they rly did a nice job w this one. It never crashes. The servers are always online. And best of all its free to use. The only thing that i dont like and its not rly a big deal (which is why im still giving 5 stars) is that the actual aesthetic design of the app is very plain and very boring. It looks like an app from my first gen ipod. But when you go to activate the ticket, tight when i push the button that says 1 adult. The design is suddenly gorgeous. Like wth why is it only so good in that one specific spot lol
    more
  • Train schedule May 21, 2018

    By metrocard1
    The train is very convenient for me I write it four times a day the only problem I have is most of the time I don’t make the 710 train because of work are usually missed it by about 25 minutes so then I have to wait until the 910 train I wish they would add one train 810 this way I wouldn’t have to wait almost 2 hours for the train but other than that it’s great I purchased a one-month pass every month employees are friendly and professional very seldom the train is late this is why I prefer taking the train over driving I know I will be there at a certain time thank you collise rodriguez
    more
  • Nov 14, 2018

    By Kimberly Griffin
    The app was much more user friendly prior to the latest update. It used to save my schedule info (departing and arriving stations) and all it took to check eastbound schedule was to hit the reverse button between the saved stations. Now you have to go into the menu and select the station stops you need in order to generate a schedule. May seem like a little thing, but when ur looking for the next train out of Chicago, sometimes those precious seconds can cost you an hour or more of your time
    more
  • Nov 8, 2020

    By qiana watson
    Purchased tickets to ride the train all for the app to continuously crash when trying to retrieve them.
  • Jan 24, 2021

    By Jerry Boles
    Application keeps closing. Deleted and reinstalled same problem
  • Sep 20, 2018

    By John Doe
    Everytime I open the app it makes me sign in over again. After a long days work the last thing I want to do is constantly have to sign in every morning and every night to reach my digital ticket. On top of that. It makes it very easily to accidently use two tickets at once by checking multiple tickets with this new inconvenient panning ticket selector. Why was all of this necessary? You guys spent time & money updating something That everyone was already satisfied with. Don't fix it if it's not broken! Very disappointed with this downgrade. It has made my daily commute more difficult.
    more
  • Sep 18, 2018

    By kirty keseley
    This update has made a very easy user friendly app, painful and annoying. Previously you would get the whole schedule for selected stops and with one button could see the reverse route and then buy a ticket from that screen. Now to find a schedule you have to go hunt for it. You but tickets elsewhere. Poor design. I have no idea why they have updated it to this!
    more
  • CAN I UNDO AN UPDATE Sep 19, 2018

    By __nell
    I can not describe how disgusted I am with this update— they advertised more efficient use and this has resulted in the exact opposite. I understand a need to modernize, but as far as user friendliness, they’ve taken giant leaps back. I hate how the schedules aren’t as readily available to see and when you do finally access it, it’s just a screen shot of the chart on line that is terribly confusing to read, especially when you’re on the go. I have half a mind to delete the app and go back to a paper timetable and cash. no longer worth the space on my phone.
    more

No reviews available

  • Great app, even better service Aug 23, 2018

    By Kyboy123
    I was planning a trip to chicago with my girlfriend for a concert, and was thinking of taking the train. We bought tickets without realizing that the last train back home is before the concert ends. This was a problem, so we ended up driving. A few days later i called their service to request a refund and with no issues or problems, got the refund. It took literally one day for the refund to go back into my bank, when most others would take “5-7 business days.” Now as the app, its great to use. It lays it out easily so theres no confusion or uncertainty. I highly recommend downloading this app if you’re thinking of taking the train or if you already do.
    more
  • Perfect Oct 13, 2017

    By Gruder T
    I don't normally take the time to review apps but they rly did a nice job w this one. It never crashes. The servers are always online. And best of all its free to use. The only thing that i dont like and its not rly a big deal (which is why im still giving 5 stars) is that the actual aesthetic design of the app is very plain and very boring. It looks like an app from my first gen ipod. But when you go to activate the ticket, tight when i push the button that says 1 adult. The design is suddenly gorgeous. Like wth why is it only so good in that one specific spot lol
    more
  • Jul 16, 2019

    By Karl Fife
    A fabulous in 2016, REDESIGNED for the worse in 2018. Fixed again in 2019! A great app was ruined in 2018. The redesigned version was maddening to use despite new features! Previous version had been quick and pleasant to use, e.g. details like tap to swap To<>From on train schedule. Collectively such details meant a lot to daily users but MOST were lost in the redesign. Now in 2019 I'm happy to see they've brought back the little details, making it a nearly perfect app.
    more
  • Easy to Use, Great Customer Service Sep 4, 2018

    By Ford Wyatt
    I bought tickets using this app and found that I no longer needed them. I reached out via email to the South Shore Line to see if I could be refunded, and they refunded me on the next business day no questions asked.
  • No More Rushing with App purchase Apr 1, 2017

    By BoyneGirl
    Just bought a ticket from the train vending machine after realizing they have a more convenient way of purchasing it. Will use the app on my next trip forward.
  • Alternative Payment Options Please Jul 12, 2019

    By pixiefood29
    This is a very user friendly app with good features; however, it would be great if Apple Pay, Google Pay, and Paypal were available for payment options
  • Feb 27, 2020

    By Jake Jones
    Terrible user experience. I bought a ticket for the 28th of February by selecting the calendar date. When I was purchasing the ticket it didn't mention anything about expiration dates. After I purchased the ticket it told me it expires in an hour. I got scammed out of 10 bucks.
    more
  • Crashes Jan 22, 2018

    By glamgolfgirl12
    Two times now I’m just about to show the conductor my ticket and it logs me out, when I was just logged in for god knows how long. Very inconvenient but other than that, it’s good.
  • Aug 7, 2019

    By Matthew Price
    Latest versions have made huge improvements to the schedule function. If they could make the train tracker more integrated and more reliable they'd have a real winner.
  • Oct 15, 2020

    By Derek Rieckens
    Ever since the latest update, the app crashes every single time I use it. It often doesn't stay open long enough for me to show my monthly pass to the conductor. I may have to switch to a paper pass if this isn't fixed by next month.
    more
  • Train schedule May 21, 2018

    By metrocard1
    The train is very convenient for me I write it four times a day the only problem I have is most of the time I don’t make the 710 train because of work are usually missed it by about 25 minutes so then I have to wait until the 910 train I wish they would add one train 810 this way I wouldn’t have to wait almost 2 hours for the train but other than that it’s great I purchased a one-month pass every month employees are friendly and professional very seldom the train is late this is why I prefer taking the train over driving I know I will be there at a certain time thank you collise rodriguez
    more
  • Nov 14, 2018

    By Kimberly Griffin
    The app was much more user friendly prior to the latest update. It used to save my schedule info (departing and arriving stations) and all it took to check eastbound schedule was to hit the reverse button between the saved stations. Now you have to go into the menu and select the station stops you need in order to generate a schedule. May seem like a little thing, but when ur looking for the next train out of Chicago, sometimes those precious seconds can cost you an hour or more of your time
    more
  • Somewhat Improved Sep 22, 2018

    By MissileChicago
    The latest version of the app has some really nice new features and a nice clean look. However somethings have actually been made worse. Such as the schedules. Now it is very difficult to read them because it’s a lot smaller than it was before. The old schedule listing was much easier to select and view. The text for the schedule now is probably about 80% smaller than what it was previously. It would be nice if you could incorporate the look and feel of the old schedule from the previous version into this new version of the application.
    more
  • Lack of communication Feb 1, 2019

    By tiger buttz
    The south shore is shut down for what I’m guessing is probably weather related circumstances... but it would be great if you sent notifications to your app users when this happens. Just wasted two hours commuting only to find the station was closed, and now I’m scrambling to find other means of transportation. Annoying. Also, why do the tickets bought through the app only last one hour? Sometimes the attendants don’t check your ticket until you’re almost at your destination. That leaves little room for error. Could be improved.
    more
  • Sep 20, 2018

    By A Google user
    Change is always a but rough however this new update has remove my quick link from my phone. To use it I have to go back into google play search and open from there. What a hassle. I also used the braof time table quite a bit and this is gone.
    more
  • Sep 27, 2018

    By Richie Barnes
    Where the add in of the train location is a nice update the new layout and way the display the schedule is horrible especially compared to the older version of the app the new version just looks cheaply done compared to the old version it would be nice to bring back the old layout a nice update would be if they also add a notification of when your about to reach your stop even if we have to select the train where on also to display multiple tickets in case some one is also paying for thair fam or friends to
    more
  • Sep 21, 2018

    By Erin Zamojski
    Hey NICTD K.I.S.S. it- keep it simple stupid! New "update" was unnecessary. New version is not user friendly. Over complicated something for the sake of trying to make it easier.
  • Nov 8, 2020

    By qiana watson
    Purchased tickets to ride the train all for the app to continuously crash when trying to retrieve them.
  • Jan 24, 2021

    By Jerry Boles
    Application keeps closing. Deleted and reinstalled same problem
  • Sep 20, 2018

    By John Doe
    Everytime I open the app it makes me sign in over again. After a long days work the last thing I want to do is constantly have to sign in every morning and every night to reach my digital ticket. On top of that. It makes it very easily to accidently use two tickets at once by checking multiple tickets with this new inconvenient panning ticket selector. Why was all of this necessary? You guys spent time & money updating something That everyone was already satisfied with. Don't fix it if it's not broken! Very disappointed with this downgrade. It has made my daily commute more difficult.
    more
  • Sep 18, 2018

    By kirty keseley
    This update has made a very easy user friendly app, painful and annoying. Previously you would get the whole schedule for selected stops and with one button could see the reverse route and then buy a ticket from that screen. Now to find a schedule you have to go hunt for it. You but tickets elsewhere. Poor design. I have no idea why they have updated it to this!
    more
  • CAN I UNDO AN UPDATE Sep 19, 2018

    By __nell
    I can not describe how disgusted I am with this update— they advertised more efficient use and this has resulted in the exact opposite. I understand a need to modernize, but as far as user friendliness, they’ve taken giant leaps back. I hate how the schedules aren’t as readily available to see and when you do finally access it, it’s just a screen shot of the chart on line that is terribly confusing to read, especially when you’re on the go. I have half a mind to delete the app and go back to a paper timetable and cash. no longer worth the space on my phone.
    more

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