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Solv: Find Quality Doctor Care Online

Solv: Find Quality Doctor Care Online

Solv Health

Easy telehealth appointments + urgent care

4.8 Ratings 7K+ Reviews 100K+ Downloads

Ratings & Reviews

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  • img Community

    Booked a Covid Test Online Jul 29, 2021

    By Betty Lindsey
    Do not use this app. I booked a covid test and I received many confirmations, I filled out all the online paperwork. I reported early to the site. The site is an abandoned bank. There's no one here. I waited and waited and waited. There's absolutely no way to talk to a person or to even text a person to find out what's going on. I had no recourse but to write this review. I am extremely disappointed about wasting my time and not getting a test.
  • Urgent Care WITH Solv= 🤘🏻🤘🏻, without =🤦🏻‍♀️🙅🏻‍♀️💩 Dec 28, 2019

    By empatic_aries
    Solv made all the difference in the way I will now view making a Urgent Care visit in the future! Booking an appointment that day and not having to take a blind guess on when’s gonna be the best time with the shortest wait time to drop in cause you dread how your irritable 3 year old is going to get through a potentially less than desirable long wait time, and then I wonder how I’m gonna make it dealing with him! I’m SOOO grateful to have made my appointment earlier that day. I have already been a huge fan of the Woodcreek family, but it just got so much better thanks to Solv! Knowing now that I can go online, book an Urgent Care appointment (if I can’t get an appointment with anyone that day and it’s not a life threatening emergency), and that they honestly will honor my appointment time ( which in my case it was putting me in front of a dozen other people who were there before me as a walk-in), the whole experience from start to finish was extremely fast, easy, and took all of that dreaded hectic chaos and out of the equation that would’ve been a nightmare no doubt otherwise. And it left a big chunk of my day to me instead of waiting in a clinic for hours trying to please a unhappy toddler.
  • Aug 18, 2021

    By Scott Pulliam
    Getting my appointment was so easy. I know what time works best for me and I can look at the appointments available and book the appointment with no hassles. I have had problems before with receptionist who are there to be helpful, but instead of being treated kindly I have often had to put up with ill treatment just so I don't tick them off and end up with an appointment the total opposite of what I asked for. So I say THANK YOU SOLV !!!!! SO SIMPLE AND EASY 😊
  • Stress free urgent care experience Nov 14, 2020

    By ll5928
    I used Solv to book an appointment for an urgent care visit to avoid the emergency visit costs associated with my insurance plan. Not only did they make the booking experience flawlessly simple, they provided incredibly useful information that answered all the questions I had about my insurance right on the initial landing screen. Thanks to the design I was able to see the full picture of my insurance plan as it related to my upcoming appointment and understand what questions I needed to ask to make sure I was receiving the care that worked with my plan. I can’t overstate how thankful I am that Solv was available for me, for free! It saved me from hours of calling hospitals and clinics, and likely saved me thousands as without it I would have surely given up trying to be economical and gone to the emergency room to address my issue. Thank you Solv 💕
  • Oct 25, 2021

    By Cheryl Alcantara
    Advanced technology app is greatly appreciated. It is simple, not cluttered, and to the point. It is efficient and effective. First app to fit my high standard of efficiency.
  • fterwards. As if that’s not the best part Aug 3, 2021

    By lilmkluv13
    Great app that actually does what it states in description plus more. ost humbled app se en so far with person in mind when you need help at the moment and check on you even afterwards. As if that’s not in itselfA reason to at least check it out for yourself there’s no as really there’s no as when you’re not using it actually leaves you alone when you’re not using it does he keep popping off, doesn’t kill your battery…Do use a lot of tabs for a lot of things so if I’m in prison it’s not like it’s my first medical app to check off a win on no basis. I’m also a nurse.I’ve been interested in where medical actually going all of our roles in it that can revolutionize the healthcare system. I’m excited for it! Ty Solv!
  • Oct 16, 2021

    By D L
    Fairly easy to search for local clinics and set up "appointments." The check-in function doesn't work. Please fix it. We used to be able to check-in by app and see our spot in line so we didn't have to wait in a room full of sick people.
  • Best of the best! Sep 25, 2019

    By hayleyd48
    Solv is a great way to book last minute appointments. I love how only top rated doctors are available for appointments. I also appreciate that the app walks you through what your insurance covers vs what it doesn’t. I have used ZocDoc before and it was terrible. I once went to see a doctor and according to the site was in network and only after my appointment did the doctor tell me I was out of network, in which I had a $800 out of pocket fee I had to pay. When I tried to post a review, ZocDoc didn’t let me (as the dr’s need to confirm you actually went to their offices for a visit). I’ve never had that kind of experience with Solv. In short, great app and I would highly recommend it
  • So convenient & easy to use! Lots of resources Feb 15, 2020

    By kbear4821
    Easiest online Check-in and app is so user friendly! Able to store all my information, including my insurance card, making check in fast and efficient. LOVE LOVE the live waiting list feature!!! Rather than sitting in the waiting room wondering how long you’ll be sitting here, nice to follow the wait list so you know when it will be your turn. The wait seems to go very quickly too! Love all the extra features the app offers including reminders for health checks (I.e. teeth cleanings, eye exams etc.). Just very impressed and think this is a GREAT app!!
  • Aug 20, 2021

    By Erin
    Their facility is clean and modern and they provide drinks like water, coffee, tea, and hot chocolate. They take both appointments and walk-ins. Friendly and professional staff. I love that they post any test results to mychart and they also call with results incase you do not have mychart. I highly recommend!
  • Urgent Care WITH Solv= 🤘🏻🤘🏻, without =🤦🏻‍♀️🙅🏻‍♀️💩 Dec 28, 2019

    By empatic_aries
    Solv made all the difference in the way I will now view making a Urgent Care visit in the future! Booking an appointment that day and not having to take a blind guess on when’s gonna be the best time with the shortest wait time to drop in cause you dread how your irritable 3 year old is going to get through a potentially less than desirable long wait time, and then I wonder how I’m gonna make it dealing with him! I’m SOOO grateful to have made my appointment earlier that day. I have already been a huge fan of the Woodcreek family, but it just got so much better thanks to Solv! Knowing now that I can go online, book an Urgent Care appointment (if I can’t get an appointment with anyone that day and it’s not a life threatening emergency), and that they honestly will honor my appointment time ( which in my case it was putting me in front of a dozen other people who were there before me as a walk-in), the whole experience from start to finish was extremely fast, easy, and took all of that dreaded hectic chaos and out of the equation that would’ve been a nightmare no doubt otherwise. And it left a big chunk of my day to me instead of waiting in a clinic for hours trying to please a unhappy toddler.
  • Aug 18, 2021

    By Scott Pulliam
    Getting my appointment was so easy. I know what time works best for me and I can look at the appointments available and book the appointment with no hassles. I have had problems before with receptionist who are there to be helpful, but instead of being treated kindly I have often had to put up with ill treatment just so I don't tick them off and end up with an appointment the total opposite of what I asked for. So I say THANK YOU SOLV !!!!! SO SIMPLE AND EASY 😊
  • Stress free urgent care experience Nov 14, 2020

    By ll5928
    I used Solv to book an appointment for an urgent care visit to avoid the emergency visit costs associated with my insurance plan. Not only did they make the booking experience flawlessly simple, they provided incredibly useful information that answered all the questions I had about my insurance right on the initial landing screen. Thanks to the design I was able to see the full picture of my insurance plan as it related to my upcoming appointment and understand what questions I needed to ask to make sure I was receiving the care that worked with my plan. I can’t overstate how thankful I am that Solv was available for me, for free! It saved me from hours of calling hospitals and clinics, and likely saved me thousands as without it I would have surely given up trying to be economical and gone to the emergency room to address my issue. Thank you Solv 💕
  • Oct 25, 2021

    By Cheryl Alcantara
    Advanced technology app is greatly appreciated. It is simple, not cluttered, and to the point. It is efficient and effective. First app to fit my high standard of efficiency.
  • fterwards. As if that’s not the best part Aug 3, 2021

    By lilmkluv13
    Great app that actually does what it states in description plus more. ost humbled app se en so far with person in mind when you need help at the moment and check on you even afterwards. As if that’s not in itselfA reason to at least check it out for yourself there’s no as really there’s no as when you’re not using it actually leaves you alone when you’re not using it does he keep popping off, doesn’t kill your battery…Do use a lot of tabs for a lot of things so if I’m in prison it’s not like it’s my first medical app to check off a win on no basis. I’m also a nurse.I’ve been interested in where medical actually going all of our roles in it that can revolutionize the healthcare system. I’m excited for it! Ty Solv!
  • Oct 16, 2021

    By D L
    Fairly easy to search for local clinics and set up "appointments." The check-in function doesn't work. Please fix it. We used to be able to check-in by app and see our spot in line so we didn't have to wait in a room full of sick people.
  • Best of the best! Sep 25, 2019

    By hayleyd48
    Solv is a great way to book last minute appointments. I love how only top rated doctors are available for appointments. I also appreciate that the app walks you through what your insurance covers vs what it doesn’t. I have used ZocDoc before and it was terrible. I once went to see a doctor and according to the site was in network and only after my appointment did the doctor tell me I was out of network, in which I had a $800 out of pocket fee I had to pay. When I tried to post a review, ZocDoc didn’t let me (as the dr’s need to confirm you actually went to their offices for a visit). I’ve never had that kind of experience with Solv. In short, great app and I would highly recommend it
  • So convenient & easy to use! Lots of resources Feb 15, 2020

    By kbear4821
    Easiest online Check-in and app is so user friendly! Able to store all my information, including my insurance card, making check in fast and efficient. LOVE LOVE the live waiting list feature!!! Rather than sitting in the waiting room wondering how long you’ll be sitting here, nice to follow the wait list so you know when it will be your turn. The wait seems to go very quickly too! Love all the extra features the app offers including reminders for health checks (I.e. teeth cleanings, eye exams etc.). Just very impressed and think this is a GREAT app!!
  • Aug 20, 2021

    By Erin
    Their facility is clean and modern and they provide drinks like water, coffee, tea, and hot chocolate. They take both appointments and walk-ins. Friendly and professional staff. I love that they post any test results to mychart and they also call with results incase you do not have mychart. I highly recommend!
  • Oct 4, 2021

    By Colleen Kragen
    This app is helpful for scheduling appointments, submitting all the required information and documents, and sends the info to my phone/email. Easy to use.
  • img Community

    Booked a Covid Test Online Jul 29, 2021

    By Betty Lindsey
    Do not use this app. I booked a covid test and I received many confirmations, I filled out all the online paperwork. I reported early to the site. The site is an abandoned bank. There's no one here. I waited and waited and waited. There's absolutely no way to talk to a person or to even text a person to find out what's going on. I had no recourse but to write this review. I am extremely disappointed about wasting my time and not getting a test.
  • Original appointment was falsely book Mar 28, 2021

    By mblank564
    I could not check into for my virtual appointment required for me to get a COVID-19 test. I made an appointment at 9:44a for the earliest time of 1:33p and got an email confirmation for it. At 1:30p I click the link in the email and was prompted to enter my telephone number affiliated with my appointment. I did this on my phone and on my computer with no luck in progressing to my appointment . I clicked the reschedule button at 1:34p. The next available time was 6:36p. I was prompted to then confirm my profile information which included the phone number I had been typing in the whole time. Upon entering in the program I find there are two profiles with my information in them (the same information with that same phone number). I additionally never received an email confirmation for my newly 6:36p appointment. Working with this application amplifies the headache of dealing with COVID-19.
  • Solv App review Aug 30, 2021

    By 🔥🤬🤯😤😝🔥
    The app is fair. It lacks customer service number for phone questions. Such as, I keep getting an incomplete profile email. What is incomplete? Privacy is a bigger issue. Corporations & Healthcare providers keep getting hacked. I don’t want my information being sold or given to 3rd party providers. The worst is getting my Identity stole on the web. I tried searching for a customer service number. All I got is an email communication to contact customer service. The Solv App is too general. It wants details about colon screening, Blood Pressure, etc… My Chart App is there for this purpose. The CDC V-Safe App has specific COVD only questions. I believe Solv should stick to COVD related issues. I get the feeling that Solv is a third party entity. I my be wrong. If I can not phone customer service, it raises a flag.
  • Wait times?? Jan 23, 2020

    By am19941917
    App is well done in terms of user flow but doesn’t actually accomplish what it’s supposed to. Made an appointment for 7 at a pro health got there at 6:55 and still have not been seen right now as of 7:40 (so a 45 min wait time). A couple people were walk ins who apparently registered before 7 on the iPad in the urgent care which bumps them before me? Even though the app kept indicating I was next I watched as the two people below me were removed from the list. My issue is not with the pro health center but the partnership with this app. Do not offer making appointments ahead if they mean nothing. Why bother using this app at all if it doesn’t do its job?? Could have walked in and had better results.
  • Oct 9, 2021

    By Alicia Larios
    The worst I came in with a. appointment and still had to wait over 2 hours. They need to have better check in for appointment s you sti have to wait and line and delay checking in on time.
  • Had to wait an extra 1 1/2 hours after appointment to see Dr Jan 2, 2021

    By JavaMomma75
    Made an appointment for 12:30 online, drove my daughter 30 mins to urgent care only to be told I would have to wait an extra 1 1/2 hours in my to see Dr. The app should have a way to adjust appointments when there is that long of a wait time so that you can wait with your sick child at home. I could’ve made an appointment for 2:00 and got right in. The app also did not state anything about COVID-19 policies for my clinic. Had to drag my sick child out of the car only to be told to go back. All of that could’ve been cleared up with a simple message of policies on the app. Was given the excuse that that’s how urgent care works. Nope! That’s how urgent care who uses careless app making works!
  • Sep 4, 2021

    By Kanwal Singh
    Solv links don't open the app, getting my appointments to show up is hit or miss. Rebooking only available in the webpage not app, and then when trying to confirm appointment it says profile must have phone number, but it already does. Worst experience for booking appointments ever.
  • Sep 17, 2021

    By luzenia Ingram
    It's really frustrating, this should be the "easy" way. I don't understand why it's so difficult for American to digitize. Th we companies spit out apps for a quick buck and don't update anything.
  • Definite issues. Oct 10, 2020

    By DSly4425
    The Solv app itself is potentially okay. However the records according to it have my name wrong with no way to correct it. It does not show my insurance information accurately which resulted in my being prompted for a copay I actually do not have. It doesn’t give me an option to correct my name or insurance information. In fact I am sitting at my urgent care now and had to use a second profile because it wouldn’t let me into the initial one. And the new profile it created it arbitrarily decided I was born today despite my putting in accurate information This is not okay whether it be a fault of the app and app developer or my local hospital system who uses this app for their urgent cares.
  • Oct 15, 2021

    By Samuel Mazariegos
    Had to make two appointments,first one canceled. Then the second one glitched. I recieved the conformation email but when I arrived there was no such appointment. Thanks for nothing.
  • img Community

    Booked a Covid Test Online Jul 29, 2021

    By Betty Lindsey
    Do not use this app. I booked a covid test and I received many confirmations, I filled out all the online paperwork. I reported early to the site. The site is an abandoned bank. There's no one here. I waited and waited and waited. There's absolutely no way to talk to a person or to even text a person to find out what's going on. I had no recourse but to write this review. I am extremely disappointed about wasting my time and not getting a test.

No reviews available

  • Urgent Care WITH Solv= 🤘🏻🤘🏻, without =🤦🏻‍♀️🙅🏻‍♀️💩 Dec 28, 2019

    By empatic_aries
    Solv made all the difference in the way I will now view making a Urgent Care visit in the future! Booking an appointment that day and not having to take a blind guess on when’s gonna be the best time with the shortest wait time to drop in cause you dread how your irritable 3 year old is going to get through a potentially less than desirable long wait time, and then I wonder how I’m gonna make it dealing with him! I’m SOOO grateful to have made my appointment earlier that day. I have already been a huge fan of the Woodcreek family, but it just got so much better thanks to Solv! Knowing now that I can go online, book an Urgent Care appointment (if I can’t get an appointment with anyone that day and it’s not a life threatening emergency), and that they honestly will honor my appointment time ( which in my case it was putting me in front of a dozen other people who were there before me as a walk-in), the whole experience from start to finish was extremely fast, easy, and took all of that dreaded hectic chaos and out of the equation that would’ve been a nightmare no doubt otherwise. And it left a big chunk of my day to me instead of waiting in a clinic for hours trying to please a unhappy toddler.
  • Aug 18, 2021

    By Scott Pulliam
    Getting my appointment was so easy. I know what time works best for me and I can look at the appointments available and book the appointment with no hassles. I have had problems before with receptionist who are there to be helpful, but instead of being treated kindly I have often had to put up with ill treatment just so I don't tick them off and end up with an appointment the total opposite of what I asked for. So I say THANK YOU SOLV !!!!! SO SIMPLE AND EASY 😊
  • Stress free urgent care experience Nov 14, 2020

    By ll5928
    I used Solv to book an appointment for an urgent care visit to avoid the emergency visit costs associated with my insurance plan. Not only did they make the booking experience flawlessly simple, they provided incredibly useful information that answered all the questions I had about my insurance right on the initial landing screen. Thanks to the design I was able to see the full picture of my insurance plan as it related to my upcoming appointment and understand what questions I needed to ask to make sure I was receiving the care that worked with my plan. I can’t overstate how thankful I am that Solv was available for me, for free! It saved me from hours of calling hospitals and clinics, and likely saved me thousands as without it I would have surely given up trying to be economical and gone to the emergency room to address my issue. Thank you Solv 💕
  • Oct 25, 2021

    By Cheryl Alcantara
    Advanced technology app is greatly appreciated. It is simple, not cluttered, and to the point. It is efficient and effective. First app to fit my high standard of efficiency.
  • fterwards. As if that’s not the best part Aug 3, 2021

    By lilmkluv13
    Great app that actually does what it states in description plus more. ost humbled app se en so far with person in mind when you need help at the moment and check on you even afterwards. As if that’s not in itselfA reason to at least check it out for yourself there’s no as really there’s no as when you’re not using it actually leaves you alone when you’re not using it does he keep popping off, doesn’t kill your battery…Do use a lot of tabs for a lot of things so if I’m in prison it’s not like it’s my first medical app to check off a win on no basis. I’m also a nurse.I’ve been interested in where medical actually going all of our roles in it that can revolutionize the healthcare system. I’m excited for it! Ty Solv!
  • Best of the best! Sep 25, 2019

    By hayleyd48
    Solv is a great way to book last minute appointments. I love how only top rated doctors are available for appointments. I also appreciate that the app walks you through what your insurance covers vs what it doesn’t. I have used ZocDoc before and it was terrible. I once went to see a doctor and according to the site was in network and only after my appointment did the doctor tell me I was out of network, in which I had a $800 out of pocket fee I had to pay. When I tried to post a review, ZocDoc didn’t let me (as the dr’s need to confirm you actually went to their offices for a visit). I’ve never had that kind of experience with Solv. In short, great app and I would highly recommend it
  • So convenient & easy to use! Lots of resources Feb 15, 2020

    By kbear4821
    Easiest online Check-in and app is so user friendly! Able to store all my information, including my insurance card, making check in fast and efficient. LOVE LOVE the live waiting list feature!!! Rather than sitting in the waiting room wondering how long you’ll be sitting here, nice to follow the wait list so you know when it will be your turn. The wait seems to go very quickly too! Love all the extra features the app offers including reminders for health checks (I.e. teeth cleanings, eye exams etc.). Just very impressed and think this is a GREAT app!!
  • Aug 20, 2021

    By Erin
    Their facility is clean and modern and they provide drinks like water, coffee, tea, and hot chocolate. They take both appointments and walk-ins. Friendly and professional staff. I love that they post any test results to mychart and they also call with results incase you do not have mychart. I highly recommend!
  • Oct 4, 2021

    By Colleen Kragen
    This app is helpful for scheduling appointments, submitting all the required information and documents, and sends the info to my phone/email. Easy to use.
  • Urgent Care Walk In Sep 1, 2021

    By Memphis Movie Nut
    This is a phenomenal place to go. They get you in and out, but you don’t feel rushed. They take all the time needed to properly explain and they make sure to answer any questions. Like I’ve said before, I don’t normally like walk in clinics, but this place has been our go to place fir the last year. The staff are the sweetest people ever, with most of them working 15 hour days during this epidemic and they’re still just as sweet. My whole family goes here and they are the best!
  • Oct 16, 2021

    By D L
    Fairly easy to search for local clinics and set up "appointments." The check-in function doesn't work. Please fix it. We used to be able to check-in by app and see our spot in line so we didn't have to wait in a room full of sick people.
  • Good, hoping for some improvements Apr 28, 2021

    By Arrow time
    Needs ability to remove, edit and zoom on photos added. The feature is pretty useless without ability to zoom in on med photos for details.
  • Very Helpful Dec 4, 2019

    By tdwebber_30
    It just makes keeping up and making appointments easier. I can also keep up with my insurance cost.
  • View Live Waitlist Doesn’t Work Aug 10, 2021

    By Caskills Elliptic
    The “view live waitlist” link never takes me to a functioning waitlist. Otherwise no complaints.
  • Sep 7, 2021

    By cmr cmp
    My appointments are great. App kind of grabs you and won't let go until you do what it asks. Lots of things are already taken care of but it keeps after me for something more. No idea what it wants; I've told it everything I know. Don't call me; I'll call you.
  • Aug 26, 2021

    By Gerrit Derp
    Sign on was easy, what wasn't was when the app decided to crash and not bring up the wait list anymore, and suddenly didn't remember my insurance info, and then asked me to fill out the paper work again
  • Nice start, but.... Nov 24, 2020

    By 19heyking
    Our immediate care clinic started using this app to control registration for local COVID testing. However, the confirmation text tells us to “check in” when we arrive, which is 10 minutes early. Please give us a way to “check in” on the app. It’s covidtimes right now, so we cannot go inside the building. We tried calling the facility, but no one has picked up the phone all day. We’re now officially one hour past our appointment time, and we don’t even know if the staff knows we’re out here in our car waiting to be tested.
  • Not ready for prime time Jun 30, 2020

    By pmcude
    I download after i made an appointment. Some how it set my account as my daughters. I entered nothing about my daughter. A big mess. I then try to add my wife and more problems. My wife had an appointment but it doesn’t show when she is selected. Took to much time trying to straighten things out. As a software architect, I would not have released this. They obviously missed many testing scenarios. When you are dealing with healthcare, you should never release an app with these types of bugs.
  • Why use it? Oct 25, 2021

    By Cruiser219
    I used the app to make an appt for COVID testing. I got an appt for 11:20 but when I arrived at the site, I was put into a line with everyone and appointments weren’t even a factor! And the app supposedly tells you where you are “in line”, but that isn’t remotely accurate, either! Why use it? Hoping that if I should need Urgent Care sometime this may come in handy, but so far seems like a waste of time
  • Wait list not working Aug 22, 2021

    By Aquacat10
    Well, for the first hour Solv kept me updated on where I was on the waiting list. But then it quick working. Logged out, logged back on, still broke. Just gave me an infinite loop of “check in now” then “view wait list”. Went back and forth between those screens each time I clicked.
  • Wait times?? Jan 23, 2020

    By am19941917
    App is well done in terms of user flow but doesn’t actually accomplish what it’s supposed to. Made an appointment for 7 at a pro health got there at 6:55 and still have not been seen right now as of 7:40 (so a 45 min wait time). A couple people were walk ins who apparently registered before 7 on the iPad in the urgent care which bumps them before me? Even though the app kept indicating I was next I watched as the two people below me were removed from the list. My issue is not with the pro health center but the partnership with this app. Do not offer making appointments ahead if they mean nothing. Why bother using this app at all if it doesn’t do its job?? Could have walked in and had better results.
  • Sep 17, 2021

    By luzenia Ingram
    It's really frustrating, this should be the "easy" way. I don't understand why it's so difficult for American to digitize. Th we companies spit out apps for a quick buck and don't update anything.
  • Unreliable Jul 29, 2021

    By bdigkdkskkdkdkd
    I spent many hours searching for a rapid Covid test in my area as I needed it for an event the next day. After stumbling upon Solv. which offered an appointment at a close location to me, I booked through their website only to be told upon my arrival that Solv does not and has never been a valid booking option for their site and that it was not possible for me to get the test. I am quite upset with the blatant disregard for my time and Solv countinues to offer appointments through their site
  • Wait time Jan 4, 2020

    By No Longer Happy With Jango
    I made an appointment with Med First so we to avoid the long wait time. The app has a live wait list option but it was very incorrect. There were several walk-in patients that were supposedly moved back since they did but have appointments, but they were seen as arrived anyway. Setting the appointment online with the app was a complete waste of time. Apparently, First Med doesn’t pay Andy attention to the Solv system and I would have been seen faster had I gone into the office as a wall-in.
  • Mediocre App at best Oct 14, 2020

    By Anssad
    I am not impressed with NextCare app You can book an appointment and that is all it is CVS has a better app and the CVS even get records visits meds and lab results and it is not even an urgent care clinic Healow has an app which ties in with a primary care provider I went to NextCare and lab was ordered and I cannot obtain it from this app I have to call in for the results I am a healthcare provided and this is mediocre at best and its purpose is only to get business for NextCare
  • Not Happy Aug 15, 2021

    By tdog6526826172847362737472
    I signed up for a rapid test at 1:20. I arrived at 1:00, had to wait over two hours before being swabbed. Then was told it would be 24-48 hours. There were only 3 people working. They needed at least two more for this to be an efficient process. The people working were kind and doing the best they could.
  • Use for regular healthcare Nov 18, 2020

    By Psyched SC
    I was able to search online and find closer covid testing. Very frustrating waste of my time when I don’t have time to waste. I do appreciate that this app encourages preventative healthcare which is why I am giving it two stars instead of one.
  • img Community

    Booked a Covid Test Online Jul 29, 2021

    By Betty Lindsey
    Do not use this app. I booked a covid test and I received many confirmations, I filled out all the online paperwork. I reported early to the site. The site is an abandoned bank. There's no one here. I waited and waited and waited. There's absolutely no way to talk to a person or to even text a person to find out what's going on. I had no recourse but to write this review. I am extremely disappointed about wasting my time and not getting a test.
  • Original appointment was falsely book Mar 28, 2021

    By mblank564
    I could not check into for my virtual appointment required for me to get a COVID-19 test. I made an appointment at 9:44a for the earliest time of 1:33p and got an email confirmation for it. At 1:30p I click the link in the email and was prompted to enter my telephone number affiliated with my appointment. I did this on my phone and on my computer with no luck in progressing to my appointment . I clicked the reschedule button at 1:34p. The next available time was 6:36p. I was prompted to then confirm my profile information which included the phone number I had been typing in the whole time. Upon entering in the program I find there are two profiles with my information in them (the same information with that same phone number). I additionally never received an email confirmation for my newly 6:36p appointment. Working with this application amplifies the headache of dealing with COVID-19.
  • Solv App review Aug 30, 2021

    By 🔥🤬🤯😤😝🔥
    The app is fair. It lacks customer service number for phone questions. Such as, I keep getting an incomplete profile email. What is incomplete? Privacy is a bigger issue. Corporations & Healthcare providers keep getting hacked. I don’t want my information being sold or given to 3rd party providers. The worst is getting my Identity stole on the web. I tried searching for a customer service number. All I got is an email communication to contact customer service. The Solv App is too general. It wants details about colon screening, Blood Pressure, etc… My Chart App is there for this purpose. The CDC V-Safe App has specific COVD only questions. I believe Solv should stick to COVD related issues. I get the feeling that Solv is a third party entity. I my be wrong. If I can not phone customer service, it raises a flag.
  • Oct 9, 2021

    By Alicia Larios
    The worst I came in with a. appointment and still had to wait over 2 hours. They need to have better check in for appointment s you sti have to wait and line and delay checking in on time.
  • Had to wait an extra 1 1/2 hours after appointment to see Dr Jan 2, 2021

    By JavaMomma75
    Made an appointment for 12:30 online, drove my daughter 30 mins to urgent care only to be told I would have to wait an extra 1 1/2 hours in my to see Dr. The app should have a way to adjust appointments when there is that long of a wait time so that you can wait with your sick child at home. I could’ve made an appointment for 2:00 and got right in. The app also did not state anything about COVID-19 policies for my clinic. Had to drag my sick child out of the car only to be told to go back. All of that could’ve been cleared up with a simple message of policies on the app. Was given the excuse that that’s how urgent care works. Nope! That’s how urgent care who uses careless app making works!
  • Sep 4, 2021

    By Kanwal Singh
    Solv links don't open the app, getting my appointments to show up is hit or miss. Rebooking only available in the webpage not app, and then when trying to confirm appointment it says profile must have phone number, but it already does. Worst experience for booking appointments ever.
  • Definite issues. Oct 10, 2020

    By DSly4425
    The Solv app itself is potentially okay. However the records according to it have my name wrong with no way to correct it. It does not show my insurance information accurately which resulted in my being prompted for a copay I actually do not have. It doesn’t give me an option to correct my name or insurance information. In fact I am sitting at my urgent care now and had to use a second profile because it wouldn’t let me into the initial one. And the new profile it created it arbitrarily decided I was born today despite my putting in accurate information This is not okay whether it be a fault of the app and app developer or my local hospital system who uses this app for their urgent cares.
  • Oct 15, 2021

    By Samuel Mazariegos
    Had to make two appointments,first one canceled. Then the second one glitched. I recieved the conformation email but when I arrived there was no such appointment. Thanks for nothing.
  • Prospective patient Sep 10, 2020

    By werrttyuio
    I have tried to log into an appointment previously scheduled on line. I’ve been waiting for over an hour. Fortunately I am not very sick or in need of emergency services or I would have been in serious trouble. If they do not have the appropriate staff they should not schedule appointments. If you try to call them you get a prerecorded message. My only fear is that they will bill my medical insurance and I will have to spend more hours on the phone with them to correct this. In conclusion this is a very frustrating experience using this app and did not provide any time saving as they claimed. I believe this is the definition of fraud.
  • Aug 24, 2021

    By Joy Higginbotham
    Keeps prompting me "to download the app" that I just opened to check my appointment, and sending codes that wind up being useless. Really need to clean up this, it has great potential!

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