Facebook_pixel
Snapchat

Snapchat

Snap Inc

Share the moment!

4.2 Ratings 28M+ Reviews 1B+ Downloads

Ratings & Reviews

Write a Review
  • img Community
    amazing and i love it
    img by John
    1 year ago
  • img Community
    If there are conversations that you don't want posted on social media, use your phone to send chats that disappear immediately or only save for 24 hours.
    img by John
    1 year ago
  • img Expert
    1. Live in the moment! Capture life's incredible experiences on the spot and snap them instantly to friends and family
    2. Make your pictures pop! Utilize special filters, photo effects, and geofilters particular to your location for even more outstanding snapshots
    3. Keep up with friends, celebs, and more by following and viewing snaps and stories - whenever and wherever you have your mobile device

    Reviewed by Kaylin on April 26, 2018

  • Performance issues Oct 4, 2020

    By Savvanananahhh
    For the most part I quite enjoy Snapchat it’s probably the most used app I have on my phone because it’s really convenient for messaging people especially when my texting doesn’t work based on various locations, like text messages don’t go through when I’m at school buildings but Snapchat messages will. I think it’s quite useful and it’s very fun to use, however lately I’ve been experiencing some problems with loading times. For the past maybe two months it’s taking a good 10 seconds to load in a text that I got, and another three to save that text. I’ve been on various Wi-Fi connections as well as using my data and no matter the change between Wi-Fi or data the problem does not get fixed so I know that’s not the issue. Recently I found that deleting some of the things that take up storage on my phone help with the performance however this time that has not worked. I do think that this is some thing Snapchat needs to look into as a problem since it is one of the main communication apps. Have the time I to get annoyed with it taking so long to load that I just use text message instead of Snapchat but it’s just not the same and I wish I didn’t have to resort to it. I hope Snapchat fixes this problem soon.
  • What happened? Oct 14, 2020

    By Idek 9-101112
    I’m sorry to say it, but something is definitely wrong with Snapchat. In all my years of using the app, I have never been this disappointed. Although Snapchat is my main social app on my phone, it has been really bugging me. For example, it has been taking up to 5 minutes to send a chat everytime I try to send something. Before I am told my phone is slow, let me reassure you this is not only a problem for me but for my peers as well. Also, I have been receiving Snapchat’s from WEEKS ago, leaving the other person to conclude I have been ignoring them. When it is taking 4 weeks for a singular snap to come through, there is an obvious problem with the app. Likewise, my peers and I have noticed that when somebody responds to me, it’s very slow and won’t load or I don’t get it at all. Just the other day I received a snap, and when I asked about it I learned it had said I left them on opened whereas for me it said I had been left on delivered. The amount of time I have wasted trying to solve this problem along with the taking 5 minutes to send one thing problem, I could have been doing other things, so I have been veering off the app. Unfortunately, I do not think this app will be worth it, especially if it keeps traveling downhill at this rate. Maybe, if we weren’t so worried about how the app looks we could worry about how it has been working. My peers and I have tried deleting the app, updating, but nothing seems to work.
  • STORY ORGANIZATION RUINED! Jul 31, 2020

    By William Quintana
    Snapchat update ruined my story organization! Ok so a thing that I really like to do is save my stories to my memories (like everyone else) and I save every. Single. Story. And I have Snapchat automatically save my stories for me but I also manually save them because Snapchat doesn’t save stuff that you posted from your camera roll so I wanna make sure I have everything there. So I’ll have like 2 or 3 stories in my memories that are similar but not all the same. So I just combine all of them and they would organize themselves by post date and I can get rid of the duplicates and have it be a nice, organized story just like how I posted them. But now, I don’t know what happened, but I think an update ruined how my stories organize. Whenever I combine my stories so that I can organize it, they won’t organize themselves by post date anymore. They just add to the end so the memory is now all wonky and out of place and I’m very disappointed. I wanna be able to add stuff to my snap memories so whenever I look back at them, I can relive the whole day of when I posted those again. Please fix this Snapchat. It was completely fine before! At least make it to where you can individually move a snap to wherever in the memory you want it. What’s the point of adding things to a snap story memory if you aren’t able to put it wherever in the story you want it in so that the story is organized by when they were posted??
  • May 8, 2021

    By Tellie
    I love this app for texting and calling and i think it's AMAZING! but there's just one thing.. i think they should make an update so we could change our username.. maybe it could be so you can only change it 3 times and that's it.. but i just wanna be able to change it just like that... So i think they should update that. But overall.. AMAZING APP
  • The app is great Apr 22, 2021

    By an gonna be unkown😏
    I really love the app for how long i have been using it i can say that it has had some difficulties i also have had some request to a new update for snapchat. Not many people are going to like the idea of this but maybe saving chat can be taken off my phone gets checked and i have friends that are very...yk💀and they save every little chat they send in out gc and every time my phone gets checked since am still a child ofc😀i get in trouble and grounded for the things they send💀u dont wanna know..but anyways thats a request i was also thinking to give dark mode out i have heard they where thinking to do dark mode but i heard that long ago i was also thinking to take out snap call i rlly dont know why i dont like snap call its jus..dumb in a way..if its called snapchat y is there call in there if we have facetime or any other app any other device uses to call in my opinion i dont like snap call...idky i also request to maybe when u send a chat it give u a notif of what the person said bc sometimes i dont like opening nobodys text ok💀snap is a great app but in some things it rlly doesn't please me some things i might have said other people might not like but as someone who has had snap for over 6 years or more i just wanted to give some opinions and maybe ideas for a new updat.😀🙏🏽
  • May 5, 2021

    By Kaelyn Johnson
    overall it is a good app. A problem occurs when signing in on a new device. My phone decided not to work today so I tried to sign in on my old phone(Keep in mind, the old phone does not have a SIM card therefore cannot receive texts, calls, emails, etc.) I sent me a code to the phone that doesn't work! All my streaks are probably going to be lost by the time I get a new phone or get my old one working again. It would be great if this were fixed in the future. There was also a notification that wouldn't go away saying "updating messages" for about 3 or 4 days Thank you.
  • Great app and all but FIX THIS Jul 11, 2020

    By Cakegirl300
    My Snapchat, along with many others, has suddenly started malfunctioning. I’ll send my streaks, and then it’ll say they sent, but then if I check later on, it says that only the streaks from the day before sent and makes it seem as though I haven’t sent or received anything, even though I know I have cause it said delivered before and it said I had 15 snaps, but then they all disappeared. And then when they all reappeared it wouldn’t let me open a few of them. It also deleted the videos off of my story from the day before. And it hasn’t been letting me view certain stories. Like I’ll try to few them, and it’ll just glitch me onto another story. This seems to only happen when it’s a video on the story. I tried restarting my phone, and I even tried logging out and back in on my Snapchat account, but after attempting this, it wouldn’t even let me back in the app. Like I would try to open it and it would just immediately crash. I talked to my friends and several of them are having the same issues as well. I even tried deleting the app and reinstalling it and now it’s taking forever to reinstall, like longer than usual. Idk what’s going on but PLEASE FIX IT SOON!
  • Performance issues Oct 4, 2020

    By Savvanananahhh
    For the most part I quite enjoy Snapchat it’s probably the most used app I have on my phone because it’s really convenient for messaging people especially when my texting doesn’t work based on various locations, like text messages don’t go through when I’m at school buildings but Snapchat messages will. I think it’s quite useful and it’s very fun to use, however lately I’ve been experiencing some problems with loading times. For the past maybe two months it’s taking a good 10 seconds to load in a text that I got, and another three to save that text. I’ve been on various Wi-Fi connections as well as using my data and no matter the change between Wi-Fi or data the problem does not get fixed so I know that’s not the issue. Recently I found that deleting some of the things that take up storage on my phone help with the performance however this time that has not worked. I do think that this is some thing Snapchat needs to look into as a problem since it is one of the main communication apps. Have the time I to get annoyed with it taking so long to load that I just use text message instead of Snapchat but it’s just not the same and I wish I didn’t have to resort to it. I hope Snapchat fixes this problem soon.
  • What happened? Oct 14, 2020

    By Idek 9-101112
    I’m sorry to say it, but something is definitely wrong with Snapchat. In all my years of using the app, I have never been this disappointed. Although Snapchat is my main social app on my phone, it has been really bugging me. For example, it has been taking up to 5 minutes to send a chat everytime I try to send something. Before I am told my phone is slow, let me reassure you this is not only a problem for me but for my peers as well. Also, I have been receiving Snapchat’s from WEEKS ago, leaving the other person to conclude I have been ignoring them. When it is taking 4 weeks for a singular snap to come through, there is an obvious problem with the app. Likewise, my peers and I have noticed that when somebody responds to me, it’s very slow and won’t load or I don’t get it at all. Just the other day I received a snap, and when I asked about it I learned it had said I left them on opened whereas for me it said I had been left on delivered. The amount of time I have wasted trying to solve this problem along with the taking 5 minutes to send one thing problem, I could have been doing other things, so I have been veering off the app. Unfortunately, I do not think this app will be worth it, especially if it keeps traveling downhill at this rate. Maybe, if we weren’t so worried about how the app looks we could worry about how it has been working. My peers and I have tried deleting the app, updating, but nothing seems to work.
  • STORY ORGANIZATION RUINED! Jul 31, 2020

    By William Quintana
    Snapchat update ruined my story organization! Ok so a thing that I really like to do is save my stories to my memories (like everyone else) and I save every. Single. Story. And I have Snapchat automatically save my stories for me but I also manually save them because Snapchat doesn’t save stuff that you posted from your camera roll so I wanna make sure I have everything there. So I’ll have like 2 or 3 stories in my memories that are similar but not all the same. So I just combine all of them and they would organize themselves by post date and I can get rid of the duplicates and have it be a nice, organized story just like how I posted them. But now, I don’t know what happened, but I think an update ruined how my stories organize. Whenever I combine my stories so that I can organize it, they won’t organize themselves by post date anymore. They just add to the end so the memory is now all wonky and out of place and I’m very disappointed. I wanna be able to add stuff to my snap memories so whenever I look back at them, I can relive the whole day of when I posted those again. Please fix this Snapchat. It was completely fine before! At least make it to where you can individually move a snap to wherever in the memory you want it. What’s the point of adding things to a snap story memory if you aren’t able to put it wherever in the story you want it in so that the story is organized by when they were posted??
  • May 8, 2021

    By Tellie
    I love this app for texting and calling and i think it's AMAZING! but there's just one thing.. i think they should make an update so we could change our username.. maybe it could be so you can only change it 3 times and that's it.. but i just wanna be able to change it just like that... So i think they should update that. But overall.. AMAZING APP
  • The app is great Apr 22, 2021

    By an gonna be unkown😏
    I really love the app for how long i have been using it i can say that it has had some difficulties i also have had some request to a new update for snapchat. Not many people are going to like the idea of this but maybe saving chat can be taken off my phone gets checked and i have friends that are very...yk💀and they save every little chat they send in out gc and every time my phone gets checked since am still a child ofc😀i get in trouble and grounded for the things they send💀u dont wanna know..but anyways thats a request i was also thinking to give dark mode out i have heard they where thinking to do dark mode but i heard that long ago i was also thinking to take out snap call i rlly dont know why i dont like snap call its jus..dumb in a way..if its called snapchat y is there call in there if we have facetime or any other app any other device uses to call in my opinion i dont like snap call...idky i also request to maybe when u send a chat it give u a notif of what the person said bc sometimes i dont like opening nobodys text ok💀snap is a great app but in some things it rlly doesn't please me some things i might have said other people might not like but as someone who has had snap for over 6 years or more i just wanted to give some opinions and maybe ideas for a new updat.😀🙏🏽
  • May 5, 2021

    By Kaelyn Johnson
    overall it is a good app. A problem occurs when signing in on a new device. My phone decided not to work today so I tried to sign in on my old phone(Keep in mind, the old phone does not have a SIM card therefore cannot receive texts, calls, emails, etc.) I sent me a code to the phone that doesn't work! All my streaks are probably going to be lost by the time I get a new phone or get my old one working again. It would be great if this were fixed in the future. There was also a notification that wouldn't go away saying "updating messages" for about 3 or 4 days Thank you.
  • Great app and all but FIX THIS Jul 11, 2020

    By Cakegirl300
    My Snapchat, along with many others, has suddenly started malfunctioning. I’ll send my streaks, and then it’ll say they sent, but then if I check later on, it says that only the streaks from the day before sent and makes it seem as though I haven’t sent or received anything, even though I know I have cause it said delivered before and it said I had 15 snaps, but then they all disappeared. And then when they all reappeared it wouldn’t let me open a few of them. It also deleted the videos off of my story from the day before. And it hasn’t been letting me view certain stories. Like I’ll try to few them, and it’ll just glitch me onto another story. This seems to only happen when it’s a video on the story. I tried restarting my phone, and I even tried logging out and back in on my Snapchat account, but after attempting this, it wouldn’t even let me back in the app. Like I would try to open it and it would just immediately crash. I talked to my friends and several of them are having the same issues as well. I even tried deleting the app and reinstalling it and now it’s taking forever to reinstall, like longer than usual. Idk what’s going on but PLEASE FIX IT SOON!
  • May 5, 2021

    By Eli Shiffer
    It is broken. Every couple of hours a notification pops up saying updating messages. When this happens, I can't open or send snaps. The only way to fix the problem is to uninstall the app and download it again. Please fix this it has been happening for a couple days now and is really annoying. You guys just updated it and still didn't fix it. 9/21/20. It still happens please fix it.
  • May 6, 2021

    By Dani Bernabei-grassi
    App has been crashing my phone, causing it to restart itself. Doesn't do this with any other app (I have an S10e). Additionally, it will show I have an unopened message but it's just marking messages/snaps from various lengths of time past as unread. Still a decent means of communication, just has some aggravating bugs.
  • May 5, 2021

    By Romeo Triplett
    So for anyone who is having issues with the updating messages notification, DO NOT SIGN OUT it's a waste of time cause you can legit just slide down on the notification and choose a choice from a few different options such as dismissing the notification or you can just choose to have those notifications blocked but make sure you don't block your actual text and snap notifications you can go into your phone control and battery saver settings to fix this problem also. I hope this helps.
  • May 5, 2021

    By Joshua
    The camera quality on my phone (Samsung Galaxy S21) is beautiful. However when I use Snapchat the camera quality is terrible, no matter how many times I try to make it focus it never does. Every picture I take (Front and back camera) comes out absolutely blurry. I don't know why this is, but it'd be great if it was fixed please. Thank you
  • May 6, 2021

    By Jeffrey Joering
    I repeatedly have issues where either I won't receive messages or I can't send them. And every time I have to reinstall the app. Everything else is normally fine but that part sucks so much it has ruined my experience. Honestly this has happened so often despite multiple updates, that I continually drop my score lower. This has to be a scam to get more downloads with how many times I've had to redownload this.
  • Locked me out, customer service not helping Oct 2, 2020

    By gzhangziqi
    This is super frustrating. I was in the middle of sending a Snapchat when the app logged me out. I tried logging in and it said I was temporarily locked from my account. It has been more than 48 hours and I have reached out to Snapchat support on Twitter multiple times and sent multiple requests through their support website, ans they never send any confirmations or case/ticket numbers with your request so all I can think of is that they’re not even reading anything anymore. So many people are experiencing this issue, just look at all of Snapchat support’s twitter and the replies. Customer service is freaking terrible and I’m using this as a last resort. They keep sending the same tweet over and over again about how an account can be locked, but they’re not helping unlock legit accounts. They sent me a link to unlock legit accounts, but it’s is not working and basically my account is still there but I am locked out of it and I can’t get Snapchat to unlock it or tell me how to unlock it. I didn’t break any of the regulations nor did I do any of the things that would trigger a lockdown of my account. I have people on Snapchat who I cannot otherwise communicate with I do not have their numbers nor do they have other social media and snap is the only way I can contact them. All my photos are still there in my memories too, but downloading my data isn’t working either and I just really need to get my account back.
  • May 6, 2021

    By Caris L
    Snapchat has been having many problems the past couple of days, but my least favorite is the fact I cannot change who views my stories. The three grey dots don't work. On top of it, when I try to change someone's name it takes a very long time to register I clicked someone's name. This is horrendously frustrating.
  • Opinion on new update 👎🏽🤮 Sep 17, 2020

    By jehducfkdkdk123
    I am very unsatisfied with the new update and I’m pretty sure others can say the same. I’ve had Snapchat for over 4 years now, and this is the worst update by far, the format is completely different and way more complicated. We use to be able to open a message with sliding our finger across the person name, but now when we slide it bring us to snap maps, leaving us to tap the message instead of being able to slide. The benefits of sliding is if we are able to slide we are able to have a peak at the message before we fully open it, so if someone is bothering and you don’t want to respond, or you’re ghosting someone you were able to read their messages without them knowing. Because of this update people who has been using Snapchat for years has to get use to tapping instead of sliding. Also I preferred if snap maps didn’t have its own page, and it was like it was previously, where you can pinch your fingers on the camera to access snap maps. And the final problem is at the bottom there are 4 icons, as if it wasn’t clear before on the purpose of these things, it makes it looks very Androidy and unprofessional. I can also suggest you allowing us to change our usernames so we aren’t stuck with the stupid/immature ones we came up with as a kid. But besides that the app was perfect until the new update, which I didn’t even wanted, but my phone automatically updated it. PLZZ GO BACK TO THE PREVIOUS VERSION.
  • No Help When Needed Jul 15, 2020

    By hollyheathh
    My snapchat got hacked about a month ago, which i know isn’t entirely their fault. But i went through every step they told me too do and they still haven’t helped!! They keep saying my email isn’t the one associated with the account, which makes no sense because the only reason i knew someone was trying to hack me is because i got an email about it FROM SNAPCHAT! They have no customer service phone number so everytime i try to reach out i get the EXACT SAME MESSAGE. Even though i write in the help box that i keep getting the same message and keep asking them to contact me in a different way for more help and i repeatedly get told the same thing. So my private photos on snapchat are now being viewed by someone i don’t know and there is nothing i can do about it i can’t even deactivate the account. Very unpleased with the company. So many privacy issues and customer service issues that need fixed. I can prove that it’s my snapchat by just the phone number connected and the fact that I can’t even make a new account until I confirm that i want all the pictures saved to be deleted. I want to take legal action just because someone could steal my photos, phone number, email address! They can talk to people without me knowing and give my personal information all because this hasn’t been handled properly. If I could give them zero stars I would. BE SUPER CAREFUL DOWNLOADING THIS APP OR YOUR PRIVACY WILL BE BREACHED.
  • Locked account for no reason at all. Apr 30, 2021

    By thatmf7k
    My first account that was locked was an account i had since elementary, i had so many memories, pictures and friends on it. all of a sudden i get locked out (snapchat didn’t tell me a reason even after i contacted them) i was never able to log into that account. After months i made a new snapchat account this account was literally so new i barely had about 70 friends... Next thing you know i get locked out , i unlocked it using my email but a few hours later i get locked out again and again until the account was permanently deleted apparently for “suspicion” when the account was barely made, not even 24 hours i had that account... i stopped using snapchat cause i was frustrated with them locking my account until YESTERDAY, i made a new account so i can keep in touch with my friends from another state and since i missed using it. Not even an hour into setting the account and stuff, i get locked out. it locked me out about 9 times until about an hour ago it was permanently locked. i contacted snapchat and they sent a bot to respond with why my account got locked which none of those reasons had nothing to do with me because One, i wasn’t switching devices, i wasn’t hacking or anything like that, and i wasnt adding people without my email being verified. i have proof both my email and number were verified so they had no reason to lock my account.
  • Locked account Aug 22, 2020

    By BuRnT cHiCkEn :3
    I have had my snap account for a while but then I wanted to create a new one and so I did. I only lasted three days with the new account at first it was just locked for a few minutes and I was ok with that I logged back in and everything was fine a minute didn’t even pass and my account was permanently LOCKED!!!! I was confused as to why since I wasn’t doing anything wrong and harmless. I decided to make a another account this morning. Everything was fine until IT GOT LOCKED AGAIN!!!!!! I didn’t even last two hours with it, I logged back in and was talking to my friend all of a sudden it kicks me out of my account AGAIN! I was really frustrated because I wasn’t doing absolutely nothing just having fun talking to my friends. I went to the website and realized my account was PERMANENTLY LOCKED AGAIN!!!!!!!! I gave up at this point and would like to know why this is happening. I’m getting so angry at this. Might as well delete the app since I can’t even make an account. This locked thing is getting me irritated. I would like an explanation. And the fact that you guys don’t have a personal support email so we can contact you guys instead of using the website which is pretty difficult and would be much easier if you guys had an email. Anyways I would like to know why my account is getting locked without lasting a WHOLE DAY! And I’m doing nothing wrong and still question why this is happening to me.
  • May 8, 2021

    By K Kemnitz
    After updating snapchat, obviously later to be cautious, the name of one of my contact along with the bell overlaps on my top navigation bar..right over network signal strength, time, battery , etc all overlapping. It also is overlapping on my bottom navigation bar with 'send a chat' with the enter space..etc. Please remove it. I've turned off notifications, I've uninstalled snapchat and reinstalled it, I've powered down my phone 4 times. Uggh.I don't want to reset my samsung note 20 5g phone.
  • many things that could improve Sep 22, 2020

    By iona.pettigrew
    the new snap update is horrible. i hate how you can’t swipe down to see the map. also with ios 14, my pictures are lighter and worse quality. why can’t you just keep it the same for once. i have been using snapchat for years and there are a couple things that i honestly would love to see and thought i would have already seen. first and foremost, DARK MODE. it is so annoying when all my other apps have a dark mode but then i go to snapchat and it is bright white. i also think it would be a good feature to have it where you can select all your steaks so you don’t i have to individually choose each one. it would also be nice to have more freedom of who is on my best friend list. more of the people i want to talk to and less of who snaps back quickest. i also think there should be an emoji for when you are someone’s number on best friend but they are not yours. it would also be nice to be able to see a history of the filters i have used. i know there is favoriting now, but before that, there are filters i can’t find now. another thing is being able to have more people pinned, and you could hide them in a folder then open the folder on top so that it doesn’t take up the whole screen. it would also be nice when you are replying to a bulk amount of people that there was a select all button. just a few things i would change.
  • img Community
    amazing and i love it
    img by John
    1 year ago
  • img Community
    If there are conversations that you don't want posted on social media, use your phone to send chats that disappear immediately or only save for 24 hours.
    img by John
    1 year ago
  • img Expert
    1. Live in the moment! Capture life's incredible experiences on the spot and snap them instantly to friends and family
    2. Make your pictures pop! Utilize special filters, photo effects, and geofilters particular to your location for even more outstanding snapshots
    3. Keep up with friends, celebs, and more by following and viewing snaps and stories - whenever and wherever you have your mobile device

    Reviewed by Kaylin on April 26, 2018

  • May 8, 2021

    By Tellie
    I love this app for texting and calling and i think it's AMAZING! but there's just one thing.. i think they should make an update so we could change our username.. maybe it could be so you can only change it 3 times and that's it.. but i just wanna be able to change it just like that... So i think they should update that. But overall.. AMAZING APP
  • The app is great Apr 22, 2021

    By an gonna be unkown😏
    I really love the app for how long i have been using it i can say that it has had some difficulties i also have had some request to a new update for snapchat. Not many people are going to like the idea of this but maybe saving chat can be taken off my phone gets checked and i have friends that are very...yk💀and they save every little chat they send in out gc and every time my phone gets checked since am still a child ofc😀i get in trouble and grounded for the things they send💀u dont wanna know..but anyways thats a request i was also thinking to give dark mode out i have heard they where thinking to do dark mode but i heard that long ago i was also thinking to take out snap call i rlly dont know why i dont like snap call its jus..dumb in a way..if its called snapchat y is there call in there if we have facetime or any other app any other device uses to call in my opinion i dont like snap call...idky i also request to maybe when u send a chat it give u a notif of what the person said bc sometimes i dont like opening nobodys text ok💀snap is a great app but in some things it rlly doesn't please me some things i might have said other people might not like but as someone who has had snap for over 6 years or more i just wanted to give some opinions and maybe ideas for a new updat.😀🙏🏽
  • The New Update Jul 17, 2020

    By Mr.Malfoy
    So I recently just got the current update of Snapchat and it myself as well as many people that I know don’t necessarily like it. It changes the flow a bit too much and there are now some features that don’t exist anymore. I do like being able to access the snap map better by clicking on it however I do not like that when I swipe to the left instead of opening a conversation it goes to the map. Many of us would rather be able to swipe into our conversations like we used to. I understand that the update was most likely a lot of work but I think it would be nice if we could get the option to decide if swiping left will open chats or the map. May be in a next update you can add in a feature in our settings where you can pick whether swiping left or open the map or your chats I’m sure many people would appreciate it although I do understand it would take a lot of work. Either way Snapchat is an amazing app and really this is just a small problem but one that I feel many people would appreciate having the choice about. Still putting five out of five stars though because despite the update I still love the app.
  • Small suggestion Aug 26, 2019

    By UnbuiltFungus10
    I can say confidently that me and all of my friends spend just about all of our time on Snapchat. It has brought many people I know together in ways I’ve never seen capable by another app. By far snapchat is my favorite and most used app. It is easy to use and has a smooth and appealing layout. I am not here to criticize, but simply to make a suggestion. I enjoy watching some of the shows on the “For you” tab. But I often find myself losing the show that I was just watching. I’ve noticed that thumbnails change after you go through the story, so that makes it hard to find what you clicked on in the first place. In particular I keep finding myself thinking “wow, I enjoyed that show, but I don’t remember what channel it was under. Though I only watched it 5 minutes ago.” Thus I would propose a sort of “history” feature for the “for you” page. (I would not like this for personal stories, only shows on the for you tab.) Possibly even just keep it in a more hidden spot because I do not need it as often as other things on Snapchat. But a feature like this would help me find and subscribe to the shows I enjoy. Thank you for reading.
  • Amazing! May 2, 2020

    By 🐷PigLover🐷
    This app is amazing and is so safe for our kids! I am a mother of 4 and i let all of my kids have this app. It is very safe because when you first download the app, it immediately puts you on ghost mode. This means no one can see your location. you have the choice to turn it off but they ask you about 3 verification questions before you do. Plus, you can’t see anyone’s posts and you can’t message anyone unless you follow them and they follow you back. If you guys follow each other and someone does something inappropriate, and you didn’t save the chat, you can go in settings and there is a button where you can revive all of the message you have ever sent. they will also bring up any messages they other person sent too. Lastly, if you report someone, it will immediately block them and report their account to the headquarters! This app is also super fun! It’s a fun way to communicate because when your kids go into their teen years, it’s not “cool” to text any more so this will be super fun! There’s all types of wonderful filters on this app which makes it amazing too! There are some cons but overall this is an amazing app!:)
  • Performance issues Oct 4, 2020

    By Savvanananahhh
    For the most part I quite enjoy Snapchat it’s probably the most used app I have on my phone because it’s really convenient for messaging people especially when my texting doesn’t work based on various locations, like text messages don’t go through when I’m at school buildings but Snapchat messages will. I think it’s quite useful and it’s very fun to use, however lately I’ve been experiencing some problems with loading times. For the past maybe two months it’s taking a good 10 seconds to load in a text that I got, and another three to save that text. I’ve been on various Wi-Fi connections as well as using my data and no matter the change between Wi-Fi or data the problem does not get fixed so I know that’s not the issue. Recently I found that deleting some of the things that take up storage on my phone help with the performance however this time that has not worked. I do think that this is some thing Snapchat needs to look into as a problem since it is one of the main communication apps. Have the time I to get annoyed with it taking so long to load that I just use text message instead of Snapchat but it’s just not the same and I wish I didn’t have to resort to it. I hope Snapchat fixes this problem soon.
  • May 5, 2021

    By Kaelyn Johnson
    overall it is a good app. A problem occurs when signing in on a new device. My phone decided not to work today so I tried to sign in on my old phone(Keep in mind, the old phone does not have a SIM card therefore cannot receive texts, calls, emails, etc.) I sent me a code to the phone that doesn't work! All my streaks are probably going to be lost by the time I get a new phone or get my old one working again. It would be great if this were fixed in the future. There was also a notification that wouldn't go away saying "updating messages" for about 3 or 4 days Thank you.
  • Great app and all but FIX THIS Jul 11, 2020

    By Cakegirl300
    My Snapchat, along with many others, has suddenly started malfunctioning. I’ll send my streaks, and then it’ll say they sent, but then if I check later on, it says that only the streaks from the day before sent and makes it seem as though I haven’t sent or received anything, even though I know I have cause it said delivered before and it said I had 15 snaps, but then they all disappeared. And then when they all reappeared it wouldn’t let me open a few of them. It also deleted the videos off of my story from the day before. And it hasn’t been letting me view certain stories. Like I’ll try to few them, and it’ll just glitch me onto another story. This seems to only happen when it’s a video on the story. I tried restarting my phone, and I even tried logging out and back in on my Snapchat account, but after attempting this, it wouldn’t even let me back in the app. Like I would try to open it and it would just immediately crash. I talked to my friends and several of them are having the same issues as well. I even tried deleting the app and reinstalling it and now it’s taking forever to reinstall, like longer than usual. Idk what’s going on but PLEASE FIX IT SOON!
  • May 5, 2021

    By Eli Shiffer
    It is broken. Every couple of hours a notification pops up saying updating messages. When this happens, I can't open or send snaps. The only way to fix the problem is to uninstall the app and download it again. Please fix this it has been happening for a couple days now and is really annoying. You guys just updated it and still didn't fix it. 9/21/20. It still happens please fix it.
  • May 5, 2021

    By Romeo Triplett
    So for anyone who is having issues with the updating messages notification, DO NOT SIGN OUT it's a waste of time cause you can legit just slide down on the notification and choose a choice from a few different options such as dismissing the notification or you can just choose to have those notifications blocked but make sure you don't block your actual text and snap notifications you can go into your phone control and battery saver settings to fix this problem also. I hope this helps.
  • May 7, 2021

    By kaytlin kernes
    Its really good but occasionally when I use the app without wifi, up above my messages is the sending bar thing that is supposed to stay while your snap is sending but once the messages has sent it is supposed to dissapear, but it has never disappeared for me event though the message has sent a long time ago. And its start to collect multiple of the bars, just constantly saying sending even though everything has sent and it get quite annoying at times now that its stacked up
  • Dark mode? Mar 2, 2020

    By DoctorWhovian66
    I’ve had Snapchat for several years now, and it’s always been one of (if not my favorite) social media platform. It’s easy and fun to use, and it’s a great way to keep in contact with friends. All the filters make for some great selfie-taking, and you really get a personalized experience, which I love. The only thing I wish was different is that there is no dark mode. I have an iPhone, and Apple has been super receptive to feedback when it came to allowing a dark mode for phones. It’s really an awesome feature, since even on the lowest brightness you could burn out your corneas with the pure white screens of the App Store, iMessage, iTunes, and more. Thankfully, those are all in dark mode now, which is great in the middle of the night as well as in broad daylight. I really wish Snapchat would look into making a dark mode for their users as well, since lots of people (myself included) really prefer dark mode. There’s something about the look of it that I love, and an added bonus is that I don’t go blind at nighttime. I wish I could say the same for snap. Snapchat, please consider a dark mode for your users. I don’t think I’m the only person that would like to have it.
  • May 9, 2021

    By Dr. Mantis Toboggan
    Constant bugs that never get fixed. Now rear camera for some reason is unable to focus whenever snap opens, and I can't read the bottom of snap articles, I'm not even sure if they fixed the front camera zoom its been so long im just used to it. Shi**y shi**y shi**y app. You're so lucky you have everyone's balls in a grip.
  • What happened? Oct 14, 2020

    By Idek 9-101112
    I’m sorry to say it, but something is definitely wrong with Snapchat. In all my years of using the app, I have never been this disappointed. Although Snapchat is my main social app on my phone, it has been really bugging me. For example, it has been taking up to 5 minutes to send a chat everytime I try to send something. Before I am told my phone is slow, let me reassure you this is not only a problem for me but for my peers as well. Also, I have been receiving Snapchat’s from WEEKS ago, leaving the other person to conclude I have been ignoring them. When it is taking 4 weeks for a singular snap to come through, there is an obvious problem with the app. Likewise, my peers and I have noticed that when somebody responds to me, it’s very slow and won’t load or I don’t get it at all. Just the other day I received a snap, and when I asked about it I learned it had said I left them on opened whereas for me it said I had been left on delivered. The amount of time I have wasted trying to solve this problem along with the taking 5 minutes to send one thing problem, I could have been doing other things, so I have been veering off the app. Unfortunately, I do not think this app will be worth it, especially if it keeps traveling downhill at this rate. Maybe, if we weren’t so worried about how the app looks we could worry about how it has been working. My peers and I have tried deleting the app, updating, but nothing seems to work.
  • STORY ORGANIZATION RUINED! Jul 31, 2020

    By William Quintana
    Snapchat update ruined my story organization! Ok so a thing that I really like to do is save my stories to my memories (like everyone else) and I save every. Single. Story. And I have Snapchat automatically save my stories for me but I also manually save them because Snapchat doesn’t save stuff that you posted from your camera roll so I wanna make sure I have everything there. So I’ll have like 2 or 3 stories in my memories that are similar but not all the same. So I just combine all of them and they would organize themselves by post date and I can get rid of the duplicates and have it be a nice, organized story just like how I posted them. But now, I don’t know what happened, but I think an update ruined how my stories organize. Whenever I combine my stories so that I can organize it, they won’t organize themselves by post date anymore. They just add to the end so the memory is now all wonky and out of place and I’m very disappointed. I wanna be able to add stuff to my snap memories so whenever I look back at them, I can relive the whole day of when I posted those again. Please fix this Snapchat. It was completely fine before! At least make it to where you can individually move a snap to wherever in the memory you want it. What’s the point of adding things to a snap story memory if you aren’t able to put it wherever in the story you want it in so that the story is organized by when they were posted??
  • May 6, 2021

    By Dani Bernabei-grassi
    App has been crashing my phone, causing it to restart itself. Doesn't do this with any other app (I have an S10e). Additionally, it will show I have an unopened message but it's just marking messages/snaps from various lengths of time past as unread. Still a decent means of communication, just has some aggravating bugs.
  • May 6, 2021

    By Grant Backs
    This app needs to be optimized for different types of phones running Android. I currently have a OnePlus 7 pro, and I am not going to pay $700 for the camera quality to be absolutely terrible on Snapchat because I use Snapchat all the time to chat with friends. I think they need to optimize Snapchat for the higher-end flagships because we don't want to pay a significant amount of money for the camera quality to be disappointing. Despite this, I really love this app for talking to my friends:)
  • May 8, 2021

    By Tarsem Singh
    I think its a great app for filters and chating/calling to your family and friends but I hate when random guys friend me and ask me for pictures but I know how people tell me to ignore them but I get over 75 requests in a day! Please don't let stangers friend us and they end up asking for nudes!! Omg they need to get banned please.
  • May 9, 2021

    By Leslie
    I love snapchat but the reason I give it 3 stars is, I logged out of my account for 10 minutes and it won't let me log into it anymore I have tried everything! I've restarted my phone, I changed the password, I Uninstaller snapchat everything. And it won't let me log in! And this isn't the first time this has happened!!!
  • May 5, 2021

    By Duck Perkins
    Overall fun app I just wish the experience was better for Android phones! Plenty of my friends who own an android are constantly having to uninstall and reinstall this app because it won't send snaps or is constantly "updating messages" everyday it gets a little more frustrating. My friends who own iPhones have never experienced any of these problems..
  • Bugs, glitches, and boring Apr 28, 2021

    By iiWojo
    There are many bugs and glitches that go on throughout the app. I am not going to list many besides maybe 1-2 because you can look back at the other reviews, but the particular ones that bother me are the chat messages being delayed in sending and the notification one. The notification one: when you first install Snapchat, it asks if you want to allow notifications. Some people would press no, but if you press no, you aren’t able to go back into IPhone settings and change it afterwards. You have to uninstall Snapchat and reinstall, and login again, and it’s just an annoying hassle. Also, the little shows that you can watch are either very boring or very entertaining, but it’s hard to gain motivation to watch them anyway because of the ridiculous amounts of adverts. Like seriously, less then every 30 seconds about 10 second ad pops up. Very annoying. Now for what I like about the app. I love all the filters and how you can explore even more filters, and it’s just very fun to use. I also just love the concept of sending little videos and photos to friends, I don’t know why but it’s just very fun. I also love how chats disappear, alerting if a chat is recorded or screenshotted, alerting if a chat is deleted and etc.
  • Snapchat Needs improvement Apr 2, 2019

    By Ktiger101
    I was really impressed with Snapchat back in the day, in that it enabled photo messaging and added filters to help with those of us who may have a bad skin day, keep our blemishes hidden by a smoother so when we send our friends a snap it doesn’t show our embarrassing acne spot to our possible crush, etc. The new updates to Snapchat are disastrous. First; I can not clear an entire conversation column and have to go one by one through the messages to clear them. Also you can’t look up your friends; how is anyone supposed to organize their friends list if we can’t even see who’s our friend without searching them? If you have 20 or so friends you are basically spending 2 minutes of your time trying to clear your snap window. Second; the stories; filled with biased propaganda and absolute garbage. I enjoy subscribing to some of the channels but the fact that most of these channels feature some of the most controversial topics and are completely one sided is unfortunate. I would like to see more middle liner content, and keep politics out of the playground unless your going to equalize and allow those who may not swing to the left side of the scale, be able to enjoy the features as well. Please read and consider Snapchat
  • May 6, 2021

    By Caris L
    Snapchat has been having many problems the past couple of days, but my least favorite is the fact I cannot change who views my stories. The three grey dots don't work. On top of it, when I try to change someone's name it takes a very long time to register I clicked someone's name. This is horrendously frustrating.
  • May 8, 2021

    By Lucas Daunt
    Pretty fun, albeit very addicting, social media service. However, there seems to be a new bug on Android devices where the app extends underneath the home, back, and currently-running-apps buttons, making it so that you cannot hit send when you go to send snaps or send pictures in dms.
  • i’m annoyed Aug 16, 2020

    By Pineconequeens
    i have a serious bone to pick with yall ever since you started allowing a minute long snapchat videos. let me just say- great addition, amazing idea, i love the minute long videos. HOWEVER. when i am going absolutely OFF in a snapchat video to send to the group chat, the last thing i need is the third snap to be sent first, then the first, then the fifth, etc. I just want the snaps to be sent in order, otherwise the purpose is defeated. I’ve seen a “waiting to send” text pop up recently, but i don’t think it’s waiting to send the second snap after the first. it’s just waiting to send the next collection of videos (because let’s face it, I send like five minutes of videos). It’s great for communication with my friends, but not when the first snap that loads is sent out of order. no one knows what i’m talking about. the whole premise of snapchat is photos and videos, but it seems the app is more focused on news stories and weird emojis. I can get news anywhere, preferably anywhere but snapchat. I just want my videos sent in order. Great app idea, but it’s getting ruined by all the new options. Please perfect the thing that made everyone get the app in the first place before you add new mechanics. Overall, please send snapchat videos in order. Otherwise I might as well be recording 10 seconds at a time again.
  • May 7, 2021

    By rabb_itt_
    I love this app and the ambiguity of it. But with that said i hate how its following the google trend in the new update in which, you cant log in on say your friends phone or else youll have to sign in on your email as well due to "suspicious login" when i have my password and my account name but yet i cant login imediatly because other people get their accounts hacked and they complain to corprate. But news flash it aint your fault if one of your customers gets hacked its theirs.
  • SNAP BROKE MY CAMERA Sep 3, 2020

    By Awesomegurl1234:)
    I was on snap and randomly it stopped working, which is per usual. I closed the app and went back on, but this time my camera was black and wouldn’t turn on. I went to my normal camera app and it was the same thing. It’s been over a day now and my camera is STILL broken. I tried resetting my phone, I deleted and redownloaded the app, I have tried everything. Now, this could be an issue with my iphone. HOWEVER, my friend with a Google Pixel had the SAME thing happened to him after he used snap! His camera broke and everything, which makes me think that snap is causing a glitch in my software. PLEASE do something to stop this, it’s very inconvenient and I might have to get a new phone if it doesn’t fix on it’s own. Snap has a lot of features that are completely useless. The games? Little icons that show up on certain locations on the map? Stories you can subscribe to? Endless amounts of filters? It’s too much for one app that is already based around sending pictures. Some of the features added do not enhance the experience of snap and instead causes more technical issues since so many features are running. Important features should be a priority and if it is causing technicals issues then FIX it or get RID of it. I am FED UP with the constant amount of issues this app has.
  • May 5, 2021

    By Joshua
    The camera quality on my phone (Samsung Galaxy S21) is beautiful. However when I use Snapchat the camera quality is terrible, no matter how many times I try to make it focus it never does. Every picture I take (Front and back camera) comes out absolutely blurry. I don't know why this is, but it'd be great if it was fixed please. Thank you
  • May 6, 2021

    By Jeffrey Joering
    I repeatedly have issues where either I won't receive messages or I can't send them. And every time I have to reinstall the app. Everything else is normally fine but that part sucks so much it has ruined my experience. Honestly this has happened so often despite multiple updates, that I continually drop my score lower. This has to be a scam to get more downloads with how many times I've had to redownload this.
  • Locked me out, customer service not helping Oct 2, 2020

    By gzhangziqi
    This is super frustrating. I was in the middle of sending a Snapchat when the app logged me out. I tried logging in and it said I was temporarily locked from my account. It has been more than 48 hours and I have reached out to Snapchat support on Twitter multiple times and sent multiple requests through their support website, ans they never send any confirmations or case/ticket numbers with your request so all I can think of is that they’re not even reading anything anymore. So many people are experiencing this issue, just look at all of Snapchat support’s twitter and the replies. Customer service is freaking terrible and I’m using this as a last resort. They keep sending the same tweet over and over again about how an account can be locked, but they’re not helping unlock legit accounts. They sent me a link to unlock legit accounts, but it’s is not working and basically my account is still there but I am locked out of it and I can’t get Snapchat to unlock it or tell me how to unlock it. I didn’t break any of the regulations nor did I do any of the things that would trigger a lockdown of my account. I have people on Snapchat who I cannot otherwise communicate with I do not have their numbers nor do they have other social media and snap is the only way I can contact them. All my photos are still there in my memories too, but downloading my data isn’t working either and I just really need to get my account back.
  • Opinion on new update 👎🏽🤮 Sep 17, 2020

    By jehducfkdkdk123
    I am very unsatisfied with the new update and I’m pretty sure others can say the same. I’ve had Snapchat for over 4 years now, and this is the worst update by far, the format is completely different and way more complicated. We use to be able to open a message with sliding our finger across the person name, but now when we slide it bring us to snap maps, leaving us to tap the message instead of being able to slide. The benefits of sliding is if we are able to slide we are able to have a peak at the message before we fully open it, so if someone is bothering and you don’t want to respond, or you’re ghosting someone you were able to read their messages without them knowing. Because of this update people who has been using Snapchat for years has to get use to tapping instead of sliding. Also I preferred if snap maps didn’t have its own page, and it was like it was previously, where you can pinch your fingers on the camera to access snap maps. And the final problem is at the bottom there are 4 icons, as if it wasn’t clear before on the purpose of these things, it makes it looks very Androidy and unprofessional. I can also suggest you allowing us to change our usernames so we aren’t stuck with the stupid/immature ones we came up with as a kid. But besides that the app was perfect until the new update, which I didn’t even wanted, but my phone automatically updated it. PLZZ GO BACK TO THE PREVIOUS VERSION.
  • No Help When Needed Jul 15, 2020

    By hollyheathh
    My snapchat got hacked about a month ago, which i know isn’t entirely their fault. But i went through every step they told me too do and they still haven’t helped!! They keep saying my email isn’t the one associated with the account, which makes no sense because the only reason i knew someone was trying to hack me is because i got an email about it FROM SNAPCHAT! They have no customer service phone number so everytime i try to reach out i get the EXACT SAME MESSAGE. Even though i write in the help box that i keep getting the same message and keep asking them to contact me in a different way for more help and i repeatedly get told the same thing. So my private photos on snapchat are now being viewed by someone i don’t know and there is nothing i can do about it i can’t even deactivate the account. Very unpleased with the company. So many privacy issues and customer service issues that need fixed. I can prove that it’s my snapchat by just the phone number connected and the fact that I can’t even make a new account until I confirm that i want all the pictures saved to be deleted. I want to take legal action just because someone could steal my photos, phone number, email address! They can talk to people without me knowing and give my personal information all because this hasn’t been handled properly. If I could give them zero stars I would. BE SUPER CAREFUL DOWNLOADING THIS APP OR YOUR PRIVACY WILL BE BREACHED.
  • Locked account for no reason at all. Apr 30, 2021

    By thatmf7k
    My first account that was locked was an account i had since elementary, i had so many memories, pictures and friends on it. all of a sudden i get locked out (snapchat didn’t tell me a reason even after i contacted them) i was never able to log into that account. After months i made a new snapchat account this account was literally so new i barely had about 70 friends... Next thing you know i get locked out , i unlocked it using my email but a few hours later i get locked out again and again until the account was permanently deleted apparently for “suspicion” when the account was barely made, not even 24 hours i had that account... i stopped using snapchat cause i was frustrated with them locking my account until YESTERDAY, i made a new account so i can keep in touch with my friends from another state and since i missed using it. Not even an hour into setting the account and stuff, i get locked out. it locked me out about 9 times until about an hour ago it was permanently locked. i contacted snapchat and they sent a bot to respond with why my account got locked which none of those reasons had nothing to do with me because One, i wasn’t switching devices, i wasn’t hacking or anything like that, and i wasnt adding people without my email being verified. i have proof both my email and number were verified so they had no reason to lock my account.
  • Locked account Aug 22, 2020

    By BuRnT cHiCkEn :3
    I have had my snap account for a while but then I wanted to create a new one and so I did. I only lasted three days with the new account at first it was just locked for a few minutes and I was ok with that I logged back in and everything was fine a minute didn’t even pass and my account was permanently LOCKED!!!! I was confused as to why since I wasn’t doing anything wrong and harmless. I decided to make a another account this morning. Everything was fine until IT GOT LOCKED AGAIN!!!!!! I didn’t even last two hours with it, I logged back in and was talking to my friend all of a sudden it kicks me out of my account AGAIN! I was really frustrated because I wasn’t doing absolutely nothing just having fun talking to my friends. I went to the website and realized my account was PERMANENTLY LOCKED AGAIN!!!!!!!! I gave up at this point and would like to know why this is happening. I’m getting so angry at this. Might as well delete the app since I can’t even make an account. This locked thing is getting me irritated. I would like an explanation. And the fact that you guys don’t have a personal support email so we can contact you guys instead of using the website which is pretty difficult and would be much easier if you guys had an email. Anyways I would like to know why my account is getting locked without lasting a WHOLE DAY! And I’m doing nothing wrong and still question why this is happening to me.
  • May 8, 2021

    By K Kemnitz
    After updating snapchat, obviously later to be cautious, the name of one of my contact along with the bell overlaps on my top navigation bar..right over network signal strength, time, battery , etc all overlapping. It also is overlapping on my bottom navigation bar with 'send a chat' with the enter space..etc. Please remove it. I've turned off notifications, I've uninstalled snapchat and reinstalled it, I've powered down my phone 4 times. Uggh.I don't want to reset my samsung note 20 5g phone.
  • many things that could improve Sep 22, 2020

    By iona.pettigrew
    the new snap update is horrible. i hate how you can’t swipe down to see the map. also with ios 14, my pictures are lighter and worse quality. why can’t you just keep it the same for once. i have been using snapchat for years and there are a couple things that i honestly would love to see and thought i would have already seen. first and foremost, DARK MODE. it is so annoying when all my other apps have a dark mode but then i go to snapchat and it is bright white. i also think it would be a good feature to have it where you can select all your steaks so you don’t i have to individually choose each one. it would also be nice to have more freedom of who is on my best friend list. more of the people i want to talk to and less of who snaps back quickest. i also think there should be an emoji for when you are someone’s number on best friend but they are not yours. it would also be nice to be able to see a history of the filters i have used. i know there is favoriting now, but before that, there are filters i can’t find now. another thing is being able to have more people pinned, and you could hide them in a folder then open the folder on top so that it doesn’t take up the whole screen. it would also be nice when you are replying to a bulk amount of people that there was a select all button. just a few things i would change.
  • Kaylie Dec 8, 2020

    By 00042000
    I’ll chat highest permanently locked Snapchat account along with thousands of others who have done nothing wrong I have not broken any of the guidelinesThis is why I am reading this app one star and I am deciding to delete Snapchat for good because on my last snapchat I had lots of memories that I will never be able to recover because of your bugs and errors in this appI have lost all my friends Snapchat and new friends that I have made on Snapchat and for no reason I did nothing I do not break the guidelines I did not do anything sketchy the only thing I did was not verify my email and add too many people on quick add that’s all I did so I do not know why that my account was permanently blocked and I am very mad about this this is not only happened to me but you thousands of other people so me and thousands of other people have lost good memories and videos Friends made over the years because you guys decided to permanently Lock our accounts for no reason whatsoever all I want is my old account back with all my memories and friends on there which has been wrongly taken away from me/locked again me and the thousands of other people who have beer wrong like this did nothing wrong we did not break any guidelines basically I just want my account back if there’s anyway you could help me out please text me DM me something I wanna do something contact me #unlockMyAccount #unlock my snap

What’s Groovy

What’s Subpar

Loading...