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Snapchat

Snapchat

Snap Inc

Share the moment!

4.1 Ratings 30M+ Reviews 1B+ Downloads

Ratings & Reviews

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  • img Community
    amazing and i love it
    img by John
    1 year ago
  • img Community
    If there are conversations that you don't want posted on social media, use your phone to send chats that disappear immediately or only save for 24 hours.
    img by John
    1 year ago
  • img Expert
    1. Live in the moment! Capture life's incredible experiences on the spot and snap them instantly to friends and family
    2. Make your pictures pop! Utilize special filters, photo effects, and geofilters particular to your location for even more outstanding snapshots
    3. Keep up with friends, celebs, and more by following and viewing snaps and stories - whenever and wherever you have your mobile device

    Reviewed by Kaylin on April 26, 2018

  • Oct 14, 2021

    By Jay B
    Ok, I'm tired of trying to share a video to snap and getting it denied because it's 11 seconds long. MAKE IT SO YOU CAN SEND VIDEOS OF AT LEAST MAXIMUM RECORD TIME (when you continue holding the record button and it restarts and opens a new clip when it's full) why limit our share usage of the app to only 11 seconds? It's bad for both standings. I can record a video longer than 11 seconds and have the full thing in my camera roll, let the same thing happen to shared videos.
  • Oct 15, 2021

    By Katherine Wilson
    Love the app but it has quite a few faults, something the camera glitches and you ahve to close the app and reopen it multiple times, I can have amazing service and the snap story things will take forever to load sometimes and continously buffer, the amount of ads is obsurd and it refuses to change my memories saving option, I changed it to memories and camera roll at one point now it won't change back, ive gone into setting and changed it to just memories but it just reverts back, it's annoying
  • The New Update Jul 17, 2020

    By Mr.Malfoy
    So I recently just got the current update of Snapchat and it myself as well as many people that I know don’t necessarily like it. It changes the flow a bit too much and there are now some features that don’t exist anymore. I do like being able to access the snap map better by clicking on it however I do not like that when I swipe to the left instead of opening a conversation it goes to the map. Many of us would rather be able to swipe into our conversations like we used to. I understand that the update was most likely a lot of work but I think it would be nice if we could get the option to decide if swiping left will open chats or the map. May be in a next update you can add in a feature in our settings where you can pick whether swiping left or open the map or your chats I’m sure many people would appreciate it although I do understand it would take a lot of work. Either way Snapchat is an amazing app and really this is just a small problem but one that I feel many people would appreciate having the choice about. Still putting five out of five stars though because despite the update I still love the app.
  • Oct 14, 2021

    By Ella Dundee
    Overall a good app but there are some things. Like I don't understand that for people with iPhones they get dark mode and can pin people but I cant cuz I have an android. Second is, is that today there was problems with it being down and I couldn't send streaks and that happened too. And it's also the fact that I almost lost streaks but ig that's not that important. My camera freezes up alot and it wont let me update it so there's alot wrong but ig no app is really perfect it's overall good tho
  • Small suggestion Aug 26, 2019

    By UnbuiltFungus10
    I can say confidently that me and all of my friends spend just about all of our time on Snapchat. It has brought many people I know together in ways I’ve never seen capable by another app. By far snapchat is my favorite and most used app. It is easy to use and has a smooth and appealing layout. I am not here to criticize, but simply to make a suggestion. I enjoy watching some of the shows on the “For you” tab. But I often find myself losing the show that I was just watching. I’ve noticed that thumbnails change after you go through the story, so that makes it hard to find what you clicked on in the first place. In particular I keep finding myself thinking “wow, I enjoyed that show, but I don’t remember what channel it was under. Though I only watched it 5 minutes ago.” Thus I would propose a sort of “history” feature for the “for you” page. (I would not like this for personal stories, only shows on the for you tab.) Possibly even just keep it in a more hidden spot because I do not need it as often as other things on Snapchat. But a feature like this would help me find and subscribe to the shows I enjoy. Thank you for reading.
  • Oct 13, 2021

    By Arrington Patterson
    Its usually a good app and I can snap my friends and stuff. But this morning nothing would send or go on my story. So I restarted my phone and went back to snapchat and now when I click on the chat part, it's just a white screen and still, nothing will go on my story. So then I powered off my phone and it still doesnt work.
  • Dark mode? Mar 2, 2020

    By DoctorWhovian66
    I’ve had Snapchat for several years now, and it’s always been one of (if not my favorite) social media platform. It’s easy and fun to use, and it’s a great way to keep in contact with friends. All the filters make for some great selfie-taking, and you really get a personalized experience, which I love. The only thing I wish was different is that there is no dark mode. I have an iPhone, and Apple has been super receptive to feedback when it came to allowing a dark mode for phones. It’s really an awesome feature, since even on the lowest brightness you could burn out your corneas with the pure white screens of the App Store, iMessage, iTunes, and more. Thankfully, those are all in dark mode now, which is great in the middle of the night as well as in broad daylight. I really wish Snapchat would look into making a dark mode for their users as well, since lots of people (myself included) really prefer dark mode. There’s something about the look of it that I love, and an added bonus is that I don’t go blind at nighttime. I wish I could say the same for snap. Snapchat, please consider a dark mode for your users. I don’t think I’m the only person that would like to have it.
  • Oct 14, 2021

    By Jay B
    Ok, I'm tired of trying to share a video to snap and getting it denied because it's 11 seconds long. MAKE IT SO YOU CAN SEND VIDEOS OF AT LEAST MAXIMUM RECORD TIME (when you continue holding the record button and it restarts and opens a new clip when it's full) why limit our share usage of the app to only 11 seconds? It's bad for both standings. I can record a video longer than 11 seconds and have the full thing in my camera roll, let the same thing happen to shared videos.
  • Oct 15, 2021

    By Katherine Wilson
    Love the app but it has quite a few faults, something the camera glitches and you ahve to close the app and reopen it multiple times, I can have amazing service and the snap story things will take forever to load sometimes and continously buffer, the amount of ads is obsurd and it refuses to change my memories saving option, I changed it to memories and camera roll at one point now it won't change back, ive gone into setting and changed it to just memories but it just reverts back, it's annoying
  • The New Update Jul 17, 2020

    By Mr.Malfoy
    So I recently just got the current update of Snapchat and it myself as well as many people that I know don’t necessarily like it. It changes the flow a bit too much and there are now some features that don’t exist anymore. I do like being able to access the snap map better by clicking on it however I do not like that when I swipe to the left instead of opening a conversation it goes to the map. Many of us would rather be able to swipe into our conversations like we used to. I understand that the update was most likely a lot of work but I think it would be nice if we could get the option to decide if swiping left will open chats or the map. May be in a next update you can add in a feature in our settings where you can pick whether swiping left or open the map or your chats I’m sure many people would appreciate it although I do understand it would take a lot of work. Either way Snapchat is an amazing app and really this is just a small problem but one that I feel many people would appreciate having the choice about. Still putting five out of five stars though because despite the update I still love the app.
  • Oct 14, 2021

    By Ella Dundee
    Overall a good app but there are some things. Like I don't understand that for people with iPhones they get dark mode and can pin people but I cant cuz I have an android. Second is, is that today there was problems with it being down and I couldn't send streaks and that happened too. And it's also the fact that I almost lost streaks but ig that's not that important. My camera freezes up alot and it wont let me update it so there's alot wrong but ig no app is really perfect it's overall good tho
  • Small suggestion Aug 26, 2019

    By UnbuiltFungus10
    I can say confidently that me and all of my friends spend just about all of our time on Snapchat. It has brought many people I know together in ways I’ve never seen capable by another app. By far snapchat is my favorite and most used app. It is easy to use and has a smooth and appealing layout. I am not here to criticize, but simply to make a suggestion. I enjoy watching some of the shows on the “For you” tab. But I often find myself losing the show that I was just watching. I’ve noticed that thumbnails change after you go through the story, so that makes it hard to find what you clicked on in the first place. In particular I keep finding myself thinking “wow, I enjoyed that show, but I don’t remember what channel it was under. Though I only watched it 5 minutes ago.” Thus I would propose a sort of “history” feature for the “for you” page. (I would not like this for personal stories, only shows on the for you tab.) Possibly even just keep it in a more hidden spot because I do not need it as often as other things on Snapchat. But a feature like this would help me find and subscribe to the shows I enjoy. Thank you for reading.
  • Oct 13, 2021

    By Arrington Patterson
    Its usually a good app and I can snap my friends and stuff. But this morning nothing would send or go on my story. So I restarted my phone and went back to snapchat and now when I click on the chat part, it's just a white screen and still, nothing will go on my story. So then I powered off my phone and it still doesnt work.
  • Dark mode? Mar 2, 2020

    By DoctorWhovian66
    I’ve had Snapchat for several years now, and it’s always been one of (if not my favorite) social media platform. It’s easy and fun to use, and it’s a great way to keep in contact with friends. All the filters make for some great selfie-taking, and you really get a personalized experience, which I love. The only thing I wish was different is that there is no dark mode. I have an iPhone, and Apple has been super receptive to feedback when it came to allowing a dark mode for phones. It’s really an awesome feature, since even on the lowest brightness you could burn out your corneas with the pure white screens of the App Store, iMessage, iTunes, and more. Thankfully, those are all in dark mode now, which is great in the middle of the night as well as in broad daylight. I really wish Snapchat would look into making a dark mode for their users as well, since lots of people (myself included) really prefer dark mode. There’s something about the look of it that I love, and an added bonus is that I don’t go blind at nighttime. I wish I could say the same for snap. Snapchat, please consider a dark mode for your users. I don’t think I’m the only person that would like to have it.
  • Amazing! May 2, 2020

    By 🐷PigLover🐷
    This app is amazing and is so safe for our kids! I am a mother of 4 and i let all of my kids have this app. It is very safe because when you first download the app, it immediately puts you on ghost mode. This means no one can see your location. you have the choice to turn it off but they ask you about 3 verification questions before you do. Plus, you can’t see anyone’s posts and you can’t message anyone unless you follow them and they follow you back. If you guys follow each other and someone does something inappropriate, and you didn’t save the chat, you can go in settings and there is a button where you can revive all of the message you have ever sent. they will also bring up any messages they other person sent too. Lastly, if you report someone, it will immediately block them and report their account to the headquarters! This app is also super fun! It’s a fun way to communicate because when your kids go into their teen years, it’s not “cool” to text any more so this will be super fun! There’s all types of wonderful filters on this app which makes it amazing too! There are some cons but overall this is an amazing app!:)
  • Oct 15, 2021

    By Cloe Marks
    Have had the app for years. Its a great way to be social with people and not just text. There are so many things within the app, such as calling, texting, sending photos, games, seeing location, stories, etc. My favorite social media app for sure.
  • Snapchat Needs improvement Apr 2, 2019

    By Ktiger101
    I was really impressed with Snapchat back in the day, in that it enabled photo messaging and added filters to help with those of us who may have a bad skin day, keep our blemishes hidden by a smoother so when we send our friends a snap it doesn’t show our embarrassing acne spot to our possible crush, etc. The new updates to Snapchat are disastrous. First; I can not clear an entire conversation column and have to go one by one through the messages to clear them. Also you can’t look up your friends; how is anyone supposed to organize their friends list if we can’t even see who’s our friend without searching them? If you have 20 or so friends you are basically spending 2 minutes of your time trying to clear your snap window. Second; the stories; filled with biased propaganda and absolute garbage. I enjoy subscribing to some of the channels but the fact that most of these channels feature some of the most controversial topics and are completely one sided is unfortunate. I would like to see more middle liner content, and keep politics out of the playground unless your going to equalize and allow those who may not swing to the left side of the scale, be able to enjoy the features as well. Please read and consider Snapchat
  • Oct 13, 2021

    By 3ho Subnautious
    I hate this app. It used to be good, but now every update just causes a glitch or a bug, and when a new update comes a fixes it, a new glitch comes, it's like they are trying to break their app. The newest glitch doesn't let me text or snap anyone, or post anything on my story, my friends don't even load in. They need to fix this soon, or I'm done with this app, and I don't think I'm the only one.
  • No Help When Needed Jul 15, 2020

    By hollyheathh
    My snapchat got hacked about a month ago, which i know isn’t entirely their fault. But i went through every step they told me too do and they still haven’t helped!! They keep saying my email isn’t the one associated with the account, which makes no sense because the only reason i knew someone was trying to hack me is because i got an email about it FROM SNAPCHAT! They have no customer service phone number so everytime i try to reach out i get the EXACT SAME MESSAGE. Even though i write in the help box that i keep getting the same message and keep asking them to contact me in a different way for more help and i repeatedly get told the same thing. So my private photos on snapchat are now being viewed by someone i don’t know and there is nothing i can do about it i can’t even deactivate the account. Very unpleased with the company. So many privacy issues and customer service issues that need fixed. I can prove that it’s my snapchat by just the phone number connected and the fact that I can’t even make a new account until I confirm that i want all the pictures saved to be deleted. I want to take legal action just because someone could steal my photos, phone number, email address! They can talk to people without me knowing and give my personal information all because this hasn’t been handled properly. If I could give them zero stars I would. BE SUPER CAREFUL DOWNLOADING THIS APP OR YOUR PRIVACY WILL BE BREACHED.
  • Locked account Aug 22, 2020

    By BuRnT cHiCkEn :3
    I have had my snap account for a while but then I wanted to create a new one and so I did. I only lasted three days with the new account at first it was just locked for a few minutes and I was ok with that I logged back in and everything was fine a minute didn’t even pass and my account was permanently LOCKED!!!! I was confused as to why since I wasn’t doing anything wrong and harmless. I decided to make a another account this morning. Everything was fine until IT GOT LOCKED AGAIN!!!!!! I didn’t even last two hours with it, I logged back in and was talking to my friend all of a sudden it kicks me out of my account AGAIN! I was really frustrated because I wasn’t doing absolutely nothing just having fun talking to my friends. I went to the website and realized my account was PERMANENTLY LOCKED AGAIN!!!!!!!! I gave up at this point and would like to know why this is happening. I’m getting so angry at this. Might as well delete the app since I can’t even make an account. This locked thing is getting me irritated. I would like an explanation. And the fact that you guys don’t have a personal support email so we can contact you guys instead of using the website which is pretty difficult and would be much easier if you guys had an email. Anyways I would like to know why my account is getting locked without lasting a WHOLE DAY! And I’m doing nothing wrong and still question why this is happening to me.
  • Oct 12, 2021

    By Brandon S
    Snapchat does more or less what I want it to. But the notifications are incredibly intrusive and annoying. Not only do they notify you of every little thing (for instance that might have a friend on Snapchat), but they also don't have inn-app settings to change this. This is obviously intentional to get you do "notice" and spend more time on Snapchat. Giving 1 star because I don't appreciates apps poking their head into my notifications 3 or 4 times a day for things I'm clearly not interested in
  • many things that could improve Sep 22, 2020

    By iona.pettigrew
    the new snap update is horrible. i hate how you can’t swipe down to see the map. also with ios 14, my pictures are lighter and worse quality. why can’t you just keep it the same for once. i have been using snapchat for years and there are a couple things that i honestly would love to see and thought i would have already seen. first and foremost, DARK MODE. it is so annoying when all my other apps have a dark mode but then i go to snapchat and it is bright white. i also think it would be a good feature to have it where you can select all your steaks so you don’t i have to individually choose each one. it would also be nice to have more freedom of who is on my best friend list. more of the people i want to talk to and less of who snaps back quickest. i also think there should be an emoji for when you are someone’s number on best friend but they are not yours. it would also be nice to be able to see a history of the filters i have used. i know there is favoriting now, but before that, there are filters i can’t find now. another thing is being able to have more people pinned, and you could hide them in a folder then open the folder on top so that it doesn’t take up the whole screen. it would also be nice when you are replying to a bulk amount of people that there was a select all button. just a few things i would change.
  • Kaylie Dec 8, 2020

    By 00042000
    I’ll chat highest permanently locked Snapchat account along with thousands of others who have done nothing wrong I have not broken any of the guidelinesThis is why I am reading this app one star and I am deciding to delete Snapchat for good because on my last snapchat I had lots of memories that I will never be able to recover because of your bugs and errors in this appI have lost all my friends Snapchat and new friends that I have made on Snapchat and for no reason I did nothing I do not break the guidelines I did not do anything sketchy the only thing I did was not verify my email and add too many people on quick add that’s all I did so I do not know why that my account was permanently blocked and I am very mad about this this is not only happened to me but you thousands of other people so me and thousands of other people have lost good memories and videos Friends made over the years because you guys decided to permanently Lock our accounts for no reason whatsoever all I want is my old account back with all my memories and friends on there which has been wrongly taken away from me/locked again me and the thousands of other people who have beer wrong like this did nothing wrong we did not break any guidelines basically I just want my account back if there’s anyway you could help me out please text me DM me something I wanna do something contact me #unlockMyAccount #unlock my snap
  • Oct 15, 2021

    By Rubi keshri
    It's just a bad app please don't download it.. When you save your photos or videos only in the memories of Snapchat. And when you again login into it the photos of recent month will be not shown they were deleted but the previous month of photos will be shown. And even you can't restore those photos from my data setting. I am disappointed with this feature of Snapchat.. Hope it will be recover but what about my photos which were clicked those are deleted now.😓
  • Oct 13, 2021

    By William Waldrep
    I've used this app for a while and overall my experience has been pretty good until the past couple of days. Now I'm not getting notifications, my conversations will not update till 10 hours later, I'm unable to send snaps. I have pretty good internet connection so I don't understand what the problem is. I've updated the app, logged out and back in, uninstalled it and reinstalled. Nothing seems to fix the issue. Please get this fixed I don't know what happened this used to be a great app.
  • i’m annoyed Aug 16, 2020

    By Pineconequeens
    i have a serious bone to pick with yall ever since you started allowing a minute long snapchat videos. let me just say- great addition, amazing idea, i love the minute long videos. HOWEVER. when i am going absolutely OFF in a snapchat video to send to the group chat, the last thing i need is the third snap to be sent first, then the first, then the fifth, etc. I just want the snaps to be sent in order, otherwise the purpose is defeated. I’ve seen a “waiting to send” text pop up recently, but i don’t think it’s waiting to send the second snap after the first. it’s just waiting to send the next collection of videos (because let’s face it, I send like five minutes of videos). It’s great for communication with my friends, but not when the first snap that loads is sent out of order. no one knows what i’m talking about. the whole premise of snapchat is photos and videos, but it seems the app is more focused on news stories and weird emojis. I can get news anywhere, preferably anywhere but snapchat. I just want my videos sent in order. Great app idea, but it’s getting ruined by all the new options. Please perfect the thing that made everyone get the app in the first place before you add new mechanics. Overall, please send snapchat videos in order. Otherwise I might as well be recording 10 seconds at a time again.
  • Oct 13, 2021

    By ANGELINA BICHSEL
    All of a sudden this morning my snap chat would not send anything or allow anything to load. I checked my signal and everything was good there. So I logged out and it kept telling me there was an issue finally log back in and all of my conversations are gone. I go to send something and once again nothings loading and all the bitmojis are gone. I Uninstall the app and reinstall and it fixed nothing. I love snap chat and it needs to be fixed. It looks like im not the only one with these issues.
  • img Community
    amazing and i love it
    img by John
    1 year ago
  • img Community
    If there are conversations that you don't want posted on social media, use your phone to send chats that disappear immediately or only save for 24 hours.
    img by John
    1 year ago
  • img Expert
    1. Live in the moment! Capture life's incredible experiences on the spot and snap them instantly to friends and family
    2. Make your pictures pop! Utilize special filters, photo effects, and geofilters particular to your location for even more outstanding snapshots
    3. Keep up with friends, celebs, and more by following and viewing snaps and stories - whenever and wherever you have your mobile device

    Reviewed by Kaylin on April 26, 2018

  • The New Update Jul 17, 2020

    By Mr.Malfoy
    So I recently just got the current update of Snapchat and it myself as well as many people that I know don’t necessarily like it. It changes the flow a bit too much and there are now some features that don’t exist anymore. I do like being able to access the snap map better by clicking on it however I do not like that when I swipe to the left instead of opening a conversation it goes to the map. Many of us would rather be able to swipe into our conversations like we used to. I understand that the update was most likely a lot of work but I think it would be nice if we could get the option to decide if swiping left will open chats or the map. May be in a next update you can add in a feature in our settings where you can pick whether swiping left or open the map or your chats I’m sure many people would appreciate it although I do understand it would take a lot of work. Either way Snapchat is an amazing app and really this is just a small problem but one that I feel many people would appreciate having the choice about. Still putting five out of five stars though because despite the update I still love the app.
  • Small suggestion Aug 26, 2019

    By UnbuiltFungus10
    I can say confidently that me and all of my friends spend just about all of our time on Snapchat. It has brought many people I know together in ways I’ve never seen capable by another app. By far snapchat is my favorite and most used app. It is easy to use and has a smooth and appealing layout. I am not here to criticize, but simply to make a suggestion. I enjoy watching some of the shows on the “For you” tab. But I often find myself losing the show that I was just watching. I’ve noticed that thumbnails change after you go through the story, so that makes it hard to find what you clicked on in the first place. In particular I keep finding myself thinking “wow, I enjoyed that show, but I don’t remember what channel it was under. Though I only watched it 5 minutes ago.” Thus I would propose a sort of “history” feature for the “for you” page. (I would not like this for personal stories, only shows on the for you tab.) Possibly even just keep it in a more hidden spot because I do not need it as often as other things on Snapchat. But a feature like this would help me find and subscribe to the shows I enjoy. Thank you for reading.
  • Amazing! May 2, 2020

    By 🐷PigLover🐷
    This app is amazing and is so safe for our kids! I am a mother of 4 and i let all of my kids have this app. It is very safe because when you first download the app, it immediately puts you on ghost mode. This means no one can see your location. you have the choice to turn it off but they ask you about 3 verification questions before you do. Plus, you can’t see anyone’s posts and you can’t message anyone unless you follow them and they follow you back. If you guys follow each other and someone does something inappropriate, and you didn’t save the chat, you can go in settings and there is a button where you can revive all of the message you have ever sent. they will also bring up any messages they other person sent too. Lastly, if you report someone, it will immediately block them and report their account to the headquarters! This app is also super fun! It’s a fun way to communicate because when your kids go into their teen years, it’s not “cool” to text any more so this will be super fun! There’s all types of wonderful filters on this app which makes it amazing too! There are some cons but overall this is an amazing app!:)
  • Oct 15, 2021

    By Cloe Marks
    Have had the app for years. Its a great way to be social with people and not just text. There are so many things within the app, such as calling, texting, sending photos, games, seeing location, stories, etc. My favorite social media app for sure.
  • Oct 13, 2021

    By Arrington Patterson
    Its usually a good app and I can snap my friends and stuff. But this morning nothing would send or go on my story. So I restarted my phone and went back to snapchat and now when I click on the chat part, it's just a white screen and still, nothing will go on my story. So then I powered off my phone and it still doesnt work.
  • Dark mode? Mar 2, 2020

    By DoctorWhovian66
    I’ve had Snapchat for several years now, and it’s always been one of (if not my favorite) social media platform. It’s easy and fun to use, and it’s a great way to keep in contact with friends. All the filters make for some great selfie-taking, and you really get a personalized experience, which I love. The only thing I wish was different is that there is no dark mode. I have an iPhone, and Apple has been super receptive to feedback when it came to allowing a dark mode for phones. It’s really an awesome feature, since even on the lowest brightness you could burn out your corneas with the pure white screens of the App Store, iMessage, iTunes, and more. Thankfully, those are all in dark mode now, which is great in the middle of the night as well as in broad daylight. I really wish Snapchat would look into making a dark mode for their users as well, since lots of people (myself included) really prefer dark mode. There’s something about the look of it that I love, and an added bonus is that I don’t go blind at nighttime. I wish I could say the same for snap. Snapchat, please consider a dark mode for your users. I don’t think I’m the only person that would like to have it.
  • My love/hate Relationship With Snap Oct 19, 2019

    By Dillard698spmethiin
    I have been using snapchat since 2013. In the past six years I have seen such an development in quality, options, and overall popularity. This app is like a lion and every phone the app touches, is it’s kingdom. I enjoy Snapchat. I enjoy the streaks. I really enjoy the meme accounts I’m subscribed to! But there’s one thing that I just can’t get behind. The Discover Page. I’ll be straight up honest with you, it is the one thing that makes takes that fifth star away. Ya’ll just came out with a new update. I was excited to hear that you could change the settings with the Discover Page. I went to these setting (to turn off the page) to DISCOVER (haha ha, dad joke) that there’s still no way at ALL that I can turn it off. Look, and I’ll put it bluntly, I love your app except for that one thing. I think you should be able to have the option to turn it off. I simply just don’t care about it and would rather not see it. Now I might just be the only one on this planet that doesn’t like it, or there are tons of other people that don’t enjoy it either. Anyways, I’m sorry for the rant, I just really wanna see that change is all. Have a good one!
  • Locking accounts Feb 18, 2021

    By ryleigh__frenad
    Why do we get our accounts locked ? idk but i find that very stupid. How come there’s guys and girls out there sending naked pictures to children and they don’t get locked out ? For example. my account was temporarily locked and it was because i was adding too many people without my email setup and all i had to do was delete the app and reinstall it and unlock my account. Well after i set everything up i was in a group chat and had added some of the people for friends. When i got home i tried to login and it said my account was locked, keep in mind i didn’t do anything. My email and phone number was setup and everything. So when i went to the website to unlock it, it said my account was permanently locked. What did i do ? I don’t have Yolo or Lmk etc. I’ve been trying to get back in and it’s not working. I’ve had this account for 4 years and i have memories, streaks, friends, stories.. my whole life. Knowing i can’t get back in really makes me mad. What also makes me mad is that when i email Team Snapchat, they don’t help at all. This was jus my concern and advice and frustration. Thank you for reading this :)
  • Oct 14, 2021

    By Jay B
    Ok, I'm tired of trying to share a video to snap and getting it denied because it's 11 seconds long. MAKE IT SO YOU CAN SEND VIDEOS OF AT LEAST MAXIMUM RECORD TIME (when you continue holding the record button and it restarts and opens a new clip when it's full) why limit our share usage of the app to only 11 seconds? It's bad for both standings. I can record a video longer than 11 seconds and have the full thing in my camera roll, let the same thing happen to shared videos.
  • Oct 15, 2021

    By Katherine Wilson
    Love the app but it has quite a few faults, something the camera glitches and you ahve to close the app and reopen it multiple times, I can have amazing service and the snap story things will take forever to load sometimes and continously buffer, the amount of ads is obsurd and it refuses to change my memories saving option, I changed it to memories and camera roll at one point now it won't change back, ive gone into setting and changed it to just memories but it just reverts back, it's annoying
  • Oct 14, 2021

    By Ella Dundee
    Overall a good app but there are some things. Like I don't understand that for people with iPhones they get dark mode and can pin people but I cant cuz I have an android. Second is, is that today there was problems with it being down and I couldn't send streaks and that happened too. And it's also the fact that I almost lost streaks but ig that's not that important. My camera freezes up alot and it wont let me update it so there's alot wrong but ig no app is really perfect it's overall good tho
  • Snapchat Needs improvement Apr 2, 2019

    By Ktiger101
    I was really impressed with Snapchat back in the day, in that it enabled photo messaging and added filters to help with those of us who may have a bad skin day, keep our blemishes hidden by a smoother so when we send our friends a snap it doesn’t show our embarrassing acne spot to our possible crush, etc. The new updates to Snapchat are disastrous. First; I can not clear an entire conversation column and have to go one by one through the messages to clear them. Also you can’t look up your friends; how is anyone supposed to organize their friends list if we can’t even see who’s our friend without searching them? If you have 20 or so friends you are basically spending 2 minutes of your time trying to clear your snap window. Second; the stories; filled with biased propaganda and absolute garbage. I enjoy subscribing to some of the channels but the fact that most of these channels feature some of the most controversial topics and are completely one sided is unfortunate. I would like to see more middle liner content, and keep politics out of the playground unless your going to equalize and allow those who may not swing to the left side of the scale, be able to enjoy the features as well. Please read and consider Snapchat
  • Black Screen Jul 14, 2020

    By Fali20
    You JUST updated the app after a whole day of the black screen issue, but the issue is still here, and I also can’t tap the icons on the bottom to transition from my snaps to my stories. Is this happening because of my device? Either way, please fix it because the update did not do anything. I’m also losing my streaks because of this issue, so when you eventually update this app again, please bring back the streaks that I supposedly “lost” just because of this ongoing issue. I also cannot reply to friends’ snaps with a snap of my own, because of the black screen issue. I can take the photo, but it only shows up after the photo is taken. Think of it like a Polaroid picture, where you have to wait for the image to show up after taking the photo. That is exactly what’s going on in general with the camera, but at least the photo immediately shows up after snapping your photo. Lastly, my friends’ Snapchat stories are starting to repeat themselves again, even when I have already viewed them. That needs to be taken care of, because that issue lasted AWHILE last time. I would also be open to share some newer ideas for the app; but for now these are the issues that I’m going to report on. Thank you.
  • i’m annoyed Aug 16, 2020

    By Pineconequeens
    i have a serious bone to pick with yall ever since you started allowing a minute long snapchat videos. let me just say- great addition, amazing idea, i love the minute long videos. HOWEVER. when i am going absolutely OFF in a snapchat video to send to the group chat, the last thing i need is the third snap to be sent first, then the first, then the fifth, etc. I just want the snaps to be sent in order, otherwise the purpose is defeated. I’ve seen a “waiting to send” text pop up recently, but i don’t think it’s waiting to send the second snap after the first. it’s just waiting to send the next collection of videos (because let’s face it, I send like five minutes of videos). It’s great for communication with my friends, but not when the first snap that loads is sent out of order. no one knows what i’m talking about. the whole premise of snapchat is photos and videos, but it seems the app is more focused on news stories and weird emojis. I can get news anywhere, preferably anywhere but snapchat. I just want my videos sent in order. Great app idea, but it’s getting ruined by all the new options. Please perfect the thing that made everyone get the app in the first place before you add new mechanics. Overall, please send snapchat videos in order. Otherwise I might as well be recording 10 seconds at a time again.
  • Oct 13, 2021

    By NEZUKO CHAN
    I use to love this app because I could do most things other apps wont let you do like send videos over a minute, change ur avatar (bitmoji) with good clothes and more but now you can't send a vid over a minute, the camera is rlly bad but it isn't just my phone camera bc on other apps it's good and it takes ages to send texts and now it won't send at all its been like 2 days and I tried restarting my phone, re-installing the app, checking my internet and it didnt work
  • Permanent Locks Jan 25, 2021

    By Krab Sanity
    I love the app and in my opinion it’s better than tik tok but there is something crucial about this app. Everybody loves Snapchat and likes to make jokes but the lock system is so messed up it’s attacking it’s self. The main way to meet strangers is through “Quick Add” but if you use it to many times your account gets locked then told it’s because of spam. I had an account that I had the idea to get as many friends as I could on Snapchat but it was struck down by Snapchat for as you guessed it, spam. So I kept unlocking my account thinking it was just a fluke happening a lot to me but the last time I did it they locked up my account and threw away the key. I met so many good people on Snapchat and now I have to start over on a clean slate just because of “spam” which I didn’t even do. And their excuse for it is “ we’re sorry that some accounts get locked “. What the heck kind of excuse is that for getting everything ripped away from you. As much as I love the app the thing that kills me is it locks up innocent accounts and let’s the spammers go away scot free. I really need you to fix this because while the auto lock attacks the innocent the spammers actually get away and bypass it. All I’m asking is you give me my account back and fix the system because it is really messed up. That’s all I have to say.
  • SNAP BROKE MY CAMERA Sep 3, 2020

    By Awesomegurl1234:)
    I was on snap and randomly it stopped working, which is per usual. I closed the app and went back on, but this time my camera was black and wouldn’t turn on. I went to my normal camera app and it was the same thing. It’s been over a day now and my camera is STILL broken. I tried resetting my phone, I deleted and redownloaded the app, I have tried everything. Now, this could be an issue with my iphone. HOWEVER, my friend with a Google Pixel had the SAME thing happened to him after he used snap! His camera broke and everything, which makes me think that snap is causing a glitch in my software. PLEASE do something to stop this, it’s very inconvenient and I might have to get a new phone if it doesn’t fix on it’s own. Snap has a lot of features that are completely useless. The games? Little icons that show up on certain locations on the map? Stories you can subscribe to? Endless amounts of filters? It’s too much for one app that is already based around sending pictures. Some of the features added do not enhance the experience of snap and instead causes more technical issues since so many features are running. Important features should be a priority and if it is causing technicals issues then FIX it or get RID of it. I am FED UP with the constant amount of issues this app has.
  • Oct 14, 2021

    By Kyle Dunne
    So many bad features to this app. There's days where it'll work fine but the days where it will nonstop glitch. No darkmode. Videos won't play somedays and they'll just skip over. It's a constant cycle of bad experiences since they started catering to apple. Still a great app but it's gotten so bad lately
  • Oct 13, 2021

    By Cloud
    I've been using this app for 5+ years and it never had any issues until recently this year. Every update there's always some new bug or glitch and it's really annoying. This app didn't used to be like this and have so many bugs and glitches. Honestly been very annoyed by this app. None of these problems seem to ever get solved.
  • Oct 13, 2021

    By 3ho Subnautious
    I hate this app. It used to be good, but now every update just causes a glitch or a bug, and when a new update comes a fixes it, a new glitch comes, it's like they are trying to break their app. The newest glitch doesn't let me text or snap anyone, or post anything on my story, my friends don't even load in. They need to fix this soon, or I'm done with this app, and I don't think I'm the only one.
  • No Help When Needed Jul 15, 2020

    By hollyheathh
    My snapchat got hacked about a month ago, which i know isn’t entirely their fault. But i went through every step they told me too do and they still haven’t helped!! They keep saying my email isn’t the one associated with the account, which makes no sense because the only reason i knew someone was trying to hack me is because i got an email about it FROM SNAPCHAT! They have no customer service phone number so everytime i try to reach out i get the EXACT SAME MESSAGE. Even though i write in the help box that i keep getting the same message and keep asking them to contact me in a different way for more help and i repeatedly get told the same thing. So my private photos on snapchat are now being viewed by someone i don’t know and there is nothing i can do about it i can’t even deactivate the account. Very unpleased with the company. So many privacy issues and customer service issues that need fixed. I can prove that it’s my snapchat by just the phone number connected and the fact that I can’t even make a new account until I confirm that i want all the pictures saved to be deleted. I want to take legal action just because someone could steal my photos, phone number, email address! They can talk to people without me knowing and give my personal information all because this hasn’t been handled properly. If I could give them zero stars I would. BE SUPER CAREFUL DOWNLOADING THIS APP OR YOUR PRIVACY WILL BE BREACHED.
  • Locked account Aug 22, 2020

    By BuRnT cHiCkEn :3
    I have had my snap account for a while but then I wanted to create a new one and so I did. I only lasted three days with the new account at first it was just locked for a few minutes and I was ok with that I logged back in and everything was fine a minute didn’t even pass and my account was permanently LOCKED!!!! I was confused as to why since I wasn’t doing anything wrong and harmless. I decided to make a another account this morning. Everything was fine until IT GOT LOCKED AGAIN!!!!!! I didn’t even last two hours with it, I logged back in and was talking to my friend all of a sudden it kicks me out of my account AGAIN! I was really frustrated because I wasn’t doing absolutely nothing just having fun talking to my friends. I went to the website and realized my account was PERMANENTLY LOCKED AGAIN!!!!!!!! I gave up at this point and would like to know why this is happening. I’m getting so angry at this. Might as well delete the app since I can’t even make an account. This locked thing is getting me irritated. I would like an explanation. And the fact that you guys don’t have a personal support email so we can contact you guys instead of using the website which is pretty difficult and would be much easier if you guys had an email. Anyways I would like to know why my account is getting locked without lasting a WHOLE DAY! And I’m doing nothing wrong and still question why this is happening to me.
  • Oct 12, 2021

    By Brandon S
    Snapchat does more or less what I want it to. But the notifications are incredibly intrusive and annoying. Not only do they notify you of every little thing (for instance that might have a friend on Snapchat), but they also don't have inn-app settings to change this. This is obviously intentional to get you do "notice" and spend more time on Snapchat. Giving 1 star because I don't appreciates apps poking their head into my notifications 3 or 4 times a day for things I'm clearly not interested in
  • many things that could improve Sep 22, 2020

    By iona.pettigrew
    the new snap update is horrible. i hate how you can’t swipe down to see the map. also with ios 14, my pictures are lighter and worse quality. why can’t you just keep it the same for once. i have been using snapchat for years and there are a couple things that i honestly would love to see and thought i would have already seen. first and foremost, DARK MODE. it is so annoying when all my other apps have a dark mode but then i go to snapchat and it is bright white. i also think it would be a good feature to have it where you can select all your steaks so you don’t i have to individually choose each one. it would also be nice to have more freedom of who is on my best friend list. more of the people i want to talk to and less of who snaps back quickest. i also think there should be an emoji for when you are someone’s number on best friend but they are not yours. it would also be nice to be able to see a history of the filters i have used. i know there is favoriting now, but before that, there are filters i can’t find now. another thing is being able to have more people pinned, and you could hide them in a folder then open the folder on top so that it doesn’t take up the whole screen. it would also be nice when you are replying to a bulk amount of people that there was a select all button. just a few things i would change.
  • Kaylie Dec 8, 2020

    By 00042000
    I’ll chat highest permanently locked Snapchat account along with thousands of others who have done nothing wrong I have not broken any of the guidelinesThis is why I am reading this app one star and I am deciding to delete Snapchat for good because on my last snapchat I had lots of memories that I will never be able to recover because of your bugs and errors in this appI have lost all my friends Snapchat and new friends that I have made on Snapchat and for no reason I did nothing I do not break the guidelines I did not do anything sketchy the only thing I did was not verify my email and add too many people on quick add that’s all I did so I do not know why that my account was permanently blocked and I am very mad about this this is not only happened to me but you thousands of other people so me and thousands of other people have lost good memories and videos Friends made over the years because you guys decided to permanently Lock our accounts for no reason whatsoever all I want is my old account back with all my memories and friends on there which has been wrongly taken away from me/locked again me and the thousands of other people who have beer wrong like this did nothing wrong we did not break any guidelines basically I just want my account back if there’s anyway you could help me out please text me DM me something I wanna do something contact me #unlockMyAccount #unlock my snap
  • Oct 15, 2021

    By Rubi keshri
    It's just a bad app please don't download it.. When you save your photos or videos only in the memories of Snapchat. And when you again login into it the photos of recent month will be not shown they were deleted but the previous month of photos will be shown. And even you can't restore those photos from my data setting. I am disappointed with this feature of Snapchat.. Hope it will be recover but what about my photos which were clicked those are deleted now.😓
  • Oct 13, 2021

    By William Waldrep
    I've used this app for a while and overall my experience has been pretty good until the past couple of days. Now I'm not getting notifications, my conversations will not update till 10 hours later, I'm unable to send snaps. I have pretty good internet connection so I don't understand what the problem is. I've updated the app, logged out and back in, uninstalled it and reinstalled. Nothing seems to fix the issue. Please get this fixed I don't know what happened this used to be a great app.
  • Oct 13, 2021

    By ANGELINA BICHSEL
    All of a sudden this morning my snap chat would not send anything or allow anything to load. I checked my signal and everything was good there. So I logged out and it kept telling me there was an issue finally log back in and all of my conversations are gone. I go to send something and once again nothings loading and all the bitmojis are gone. I Uninstall the app and reinstall and it fixed nothing. I love snap chat and it needs to be fixed. It looks like im not the only one with these issues.
  • Oct 13, 2021

    By Georgia Pannell
    massive bug got rid of everything in my chat tab. absolutely nothing is there. can't even attach a photo but it looks like I've started back at square one. no snaps are sending. private story got deleted. all saved chats and photos are gone. pretty pissed. I've sent an email hoping to get everything recovered. but I highly doubt it

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