Snapchat

Snapchat

Snap Inc

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4.1 Ratings 33M+ Reviews 1B+ Downloads

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  • img Community
    amazing and i love it
    img by John
    2 years ago
  • img Community
    If there are conversations that you don't want posted on social media, use your phone to send chats that disappear immediately or only save for 24 hours.
    img by John
    2 years ago
  • img Expert
    1. Live in the moment! Capture life's incredible experiences on the spot and snap them instantly to friends and family
    2. Make your pictures pop! Utilize special filters, photo effects, and geofilters particular to your location for even more outstanding snapshots
    3. Keep up with friends, celebs, and more by following and viewing snaps and stories - whenever and wherever you have your mobile device
  • Jun 22, 2022

    By Malia Hale
    Honestly, it's a pretty great app to be honest. However, when you reply to some snaps who have filters on them it shows up with that being the only filter to use when you reply with a double tap. The dark mode not being able to be accessed for Android users also bothers me. There's also some cases where the app would say I have this specific person in my contacts when I don't. Overall it's a great app.
  • Excellent App, Bitter Experience Jun 19, 2022

    By Nathaniel1006
    While I love this app, it seems that this platform is falling apart. With what seems like millions of users like myself being met with false bans daily, for reasons as little as sending too many friend requests, I am beyond dissatisfied. I truly love the platform and I wish to return someday, but the snapchat team hasn’t given me the time of day. However the app itself if truly excellent and has revolutionized the way we look at social media apps, even to this day. Snapchat has taken over the app store and rightfully so. With its excellent user interface and wonderful fluidity throughout the app, snapchat allows their users to have access to truly excellent methods of communication. Throughout the years snapchat has given me so many great memories with so many wonderful individuals and it is in a rather melancholic tone that I write this review, seeing as I am able to use it no more. It really pains me as all my memories and friends are no longer accessible due to this ban, which I believe to be incorrectly placed and in all honestly violating my rights. I wish one day the support team would work more with their users, other than that thank you snapchat for all those years.
  • Small suggestion Aug 26, 2019

    By UnbuiltFungus10
    I can say confidently that me and all of my friends spend just about all of our time on Snapchat. It has brought many people I know together in ways I’ve never seen capable by another app. By far snapchat is my favorite and most used app. It is easy to use and has a smooth and appealing layout. I am not here to criticize, but simply to make a suggestion. I enjoy watching some of the shows on the “For you” tab. But I often find myself losing the show that I was just watching. I’ve noticed that thumbnails change after you go through the story, so that makes it hard to find what you clicked on in the first place. In particular I keep finding myself thinking “wow, I enjoyed that show, but I don’t remember what channel it was under. Though I only watched it 5 minutes ago.” Thus I would propose a sort of “history” feature for the “for you” page. (I would not like this for personal stories, only shows on the for you tab.) Possibly even just keep it in a more hidden spot because I do not need it as often as other things on Snapchat. But a feature like this would help me find and subscribe to the shows I enjoy. Thank you for reading.
  • Jun 29, 2022

    By Maddilyn Jay
    Snapchat is nice and allows you to stay protected while using it. I do feel like it needs more hairstyles for people with split dye hair, and body shapes. Besides that it's very nice and helps you connect with your friends! Though, there are some things not good for kids.. Like bots trying to send inappropriate things or ask for your information. I do sometimes over rely on this app so just be careful about those things.
  • Jun 30, 2022

    By Mickayli Schulz
    I've had SC for almost 10 years now.. and rarely had too many issues. But now all of a sudden, anytime I record a video.. (especially if I try to split it, or shorten it, or do ANY sort of changes to it, period.) They whole video will go into an obnoxious lagging phase and won't come out of it.. like, it will just stay completely stuck on 1 single second of the video And spaz out. It's extremely annoying and not sure why it's happening 😒
  • Jun 11, 2022

    By Kaeleigh Kidwell
    Good app. Its a great way to communicate haha. But, I have a problem? I've not heard of anyone else having the same so...feel like I'm crazy. I'm yet to find out what causes it? but the entire hotbar goes away. So I can swipe to chats, and stories but the little icons don't show up, chats, memories, stories will not load, and the only way to fix it is to uninstall and reinstall it? which is irritating? and it happens often. But I mean, other than that it's cool :]
  • Snapchat Needs improvement Apr 2, 2019

    By Ktiger101
    I was really impressed with Snapchat back in the day, in that it enabled photo messaging and added filters to help with those of us who may have a bad skin day, keep our blemishes hidden by a smoother so when we send our friends a snap it doesn’t show our embarrassing acne spot to our possible crush, etc. The new updates to Snapchat are disastrous. First; I can not clear an entire conversation column and have to go one by one through the messages to clear them. Also you can’t look up your friends; how is anyone supposed to organize their friends list if we can’t even see who’s our friend without searching them? If you have 20 or so friends you are basically spending 2 minutes of your time trying to clear your snap window. Second; the stories; filled with biased propaganda and absolute garbage. I enjoy subscribing to some of the channels but the fact that most of these channels feature some of the most controversial topics and are completely one sided is unfortunate. I would like to see more middle liner content, and keep politics out of the playground unless your going to equalize and allow those who may not swing to the left side of the scale, be able to enjoy the features as well. Please read and consider Snapchat
  • Jun 22, 2022

    By Malia Hale
    Honestly, it's a pretty great app to be honest. However, when you reply to some snaps who have filters on them it shows up with that being the only filter to use when you reply with a double tap. The dark mode not being able to be accessed for Android users also bothers me. There's also some cases where the app would say I have this specific person in my contacts when I don't. Overall it's a great app.
  • Excellent App, Bitter Experience Jun 19, 2022

    By Nathaniel1006
    While I love this app, it seems that this platform is falling apart. With what seems like millions of users like myself being met with false bans daily, for reasons as little as sending too many friend requests, I am beyond dissatisfied. I truly love the platform and I wish to return someday, but the snapchat team hasn’t given me the time of day. However the app itself if truly excellent and has revolutionized the way we look at social media apps, even to this day. Snapchat has taken over the app store and rightfully so. With its excellent user interface and wonderful fluidity throughout the app, snapchat allows their users to have access to truly excellent methods of communication. Throughout the years snapchat has given me so many great memories with so many wonderful individuals and it is in a rather melancholic tone that I write this review, seeing as I am able to use it no more. It really pains me as all my memories and friends are no longer accessible due to this ban, which I believe to be incorrectly placed and in all honestly violating my rights. I wish one day the support team would work more with their users, other than that thank you snapchat for all those years.
  • Small suggestion Aug 26, 2019

    By UnbuiltFungus10
    I can say confidently that me and all of my friends spend just about all of our time on Snapchat. It has brought many people I know together in ways I’ve never seen capable by another app. By far snapchat is my favorite and most used app. It is easy to use and has a smooth and appealing layout. I am not here to criticize, but simply to make a suggestion. I enjoy watching some of the shows on the “For you” tab. But I often find myself losing the show that I was just watching. I’ve noticed that thumbnails change after you go through the story, so that makes it hard to find what you clicked on in the first place. In particular I keep finding myself thinking “wow, I enjoyed that show, but I don’t remember what channel it was under. Though I only watched it 5 minutes ago.” Thus I would propose a sort of “history” feature for the “for you” page. (I would not like this for personal stories, only shows on the for you tab.) Possibly even just keep it in a more hidden spot because I do not need it as often as other things on Snapchat. But a feature like this would help me find and subscribe to the shows I enjoy. Thank you for reading.
  • Jun 29, 2022

    By Maddilyn Jay
    Snapchat is nice and allows you to stay protected while using it. I do feel like it needs more hairstyles for people with split dye hair, and body shapes. Besides that it's very nice and helps you connect with your friends! Though, there are some things not good for kids.. Like bots trying to send inappropriate things or ask for your information. I do sometimes over rely on this app so just be careful about those things.
  • Jun 30, 2022

    By Mickayli Schulz
    I've had SC for almost 10 years now.. and rarely had too many issues. But now all of a sudden, anytime I record a video.. (especially if I try to split it, or shorten it, or do ANY sort of changes to it, period.) They whole video will go into an obnoxious lagging phase and won't come out of it.. like, it will just stay completely stuck on 1 single second of the video And spaz out. It's extremely annoying and not sure why it's happening 😒
  • Jun 11, 2022

    By Kaeleigh Kidwell
    Good app. Its a great way to communicate haha. But, I have a problem? I've not heard of anyone else having the same so...feel like I'm crazy. I'm yet to find out what causes it? but the entire hotbar goes away. So I can swipe to chats, and stories but the little icons don't show up, chats, memories, stories will not load, and the only way to fix it is to uninstall and reinstall it? which is irritating? and it happens often. But I mean, other than that it's cool :]
  • Snapchat Needs improvement Apr 2, 2019

    By Ktiger101
    I was really impressed with Snapchat back in the day, in that it enabled photo messaging and added filters to help with those of us who may have a bad skin day, keep our blemishes hidden by a smoother so when we send our friends a snap it doesn’t show our embarrassing acne spot to our possible crush, etc. The new updates to Snapchat are disastrous. First; I can not clear an entire conversation column and have to go one by one through the messages to clear them. Also you can’t look up your friends; how is anyone supposed to organize their friends list if we can’t even see who’s our friend without searching them? If you have 20 or so friends you are basically spending 2 minutes of your time trying to clear your snap window. Second; the stories; filled with biased propaganda and absolute garbage. I enjoy subscribing to some of the channels but the fact that most of these channels feature some of the most controversial topics and are completely one sided is unfortunate. I would like to see more middle liner content, and keep politics out of the playground unless your going to equalize and allow those who may not swing to the left side of the scale, be able to enjoy the features as well. Please read and consider Snapchat
  • Jun 19, 2022

    By Sava Mcdonough, Medema, Neese
    I find the app fun and intresting, as a text app or just for fun with filters. I only have one problem. Everything has seemed to have worked for over a year or so, but some reason out of the blue I cant open stories. I can't even open my own story. I have tryed looking for updates, clearing app data, resarting my phone, and even reinstalling the app, but nothing is working.
  • Snapchat is awesome but I need help! Apr 8, 2020

    By Marky boy(PuertoRicanCrazyBoy)
    Hey Snapchat Team! I hope all of you guys are working safe during these times of the global pandemic going on, but I have an inquiry. I see that recently you guys released a new update about 2 days ago and today this morning Snapchat updated to the newest version. For some odd reason my photos aren’t going through at all and no stories are loading up. I tried closing the app out wait a few minutes and reopen it and resend my snap, but it still wouldn’t go through. I decided to just log out and log back in to see if that’ll help, but to my surprise it didn’t let me log back in and told me I had a connection problem. My WiFi is working perfectly for my other applications and social media platforms at this time, but some reason Snapchat isn’t liking my WiFi so I switch over to my Data network and still I’m getting the connection timed out message, telling me that I have a connection problem. Please help as soon as you guys can to resolve this issue! I thank you guys in advance and don’t work to hard during these times! God bless. -Mark L. Garcia
  • Snap get fixed! Mar 12, 2022

    By xantixc😍😍
    I love Snapchat so much I have everything on there and go on the app 24/7. But this has happened to me twice now. I logged out of my account to go to my other one when I couldn’t get into my other one. I just decided to go back into my main account cause my other one wasn’t working and then it said “try logging in another way” or something like that so I did I tried about a million times and still couldn’t get in I deleted the app more then 10 times I turned off my phone 4 times I searched it up I reset my password and I still can’t get into any account on my phone this is the second time this has happen I keep panicking cause I get so much text messages from people on there and I just need to get back into my account snapchat needs to fix this asap. Also another thing is it said “can’t find the matching credentials” but I have the passwords saved and it says that to every account I try to log into now my cell signal is at 1/2 blocks and I got it to 3 and still couldn’t get in so it’s just Snapchat the only way I can talk to people now it by iMessage but still I need to get back in, Snapchat FIX this.
  • Jun 21, 2022

    By Katchaos
    I honestly think the app is nice and simple to use because I've had it for a while. Though it's been doing this super annoying thing where it breaks and I can't access filters, receive messages, send messages, or even load people's chats when going to message. I always have to download and redownload the app and it's so tedious. It happens super often now and it's just a hassle.
  • Bugs only for me?? May 10, 2022

    By whyyyyyyy?!?!?!?!?!?!???
    So everyone knows I love snap chat very much but everyone also knows if I don’t respond in the middle of a conversation my Snapchat is just acting up no one else I know has this problem but my Snapchat will stop sending completely it will show up as Grey and I can send a million messages and none of them go through until about a hour to two hours go by then it all sends at once it’s honestly extremely annoying I constantly update and download and redownload Iv made new snap chats accounts and it still happens at least once to twice a week and recently iv not even been able to make videos they stop recording as soon as I move or talk and then I’m left with a one second video of me trying to open my mouth to speak it’s getting ridiculous the only reason iv not said screw it all is because I live in the middle of no where and have no signal but have amazingggg WiFi so it’s Snapchat or fb messenger to get ahold of people and this is just getting really annoying I’m tired of people thinking I’m lying to avoid them cause it says they sent something I go to open it and nothing is there but on there end it says open and then I send a million messages explaining myself and then they all go through at once and just ugh can anyone help me figure out this problem or am I doomed to just live with this until some new app comes out and I can convince my friends to switch to that 😂😂
  • Jun 10, 2022

    By k k
    Good app but a major issue i have with it is the ads. They are come up constantly so it's beyond annoying, so much that it makes want to not use the app at all. It depends what you watch, sometimes they're more frequent. And then most of the media channels on the app will bury the information they're advertising under several ads so if you wanna hear everything on the subject, you'll see many ads. Seems like there's an incentive to do that
  • Kicking me out Apr 27, 2022

    By sophialower2004
    i had a snapchat since 2017 and now 2022 it wants to kick me out won’t let me make a new or wont let me long-in to my snap. I go on it I can’t talk to my friends on it anymore cuz it acting up you guys need to fix it. Idk what the problem is my sister think it’s snap so I had to delete for good now I can’t talk to none of my friends that I had on there what the heck is the problem. I literally had my whole life memories on the app and when I woke yesterday I went to snap to send my good morning streaks…it kicked me out I try 6 times to long back in my account it keep saying (opps can’t find a match) or (this account has been temporarily locked) I had all my old snap accounts on there I meet new peeps and all my friends and family on there had good conversations funny memories on it and now I can’t get none of it back. Y’all snap creates needs to get yo snap fix now my friends thinks I got mad or something and block them literally all I really want is my memories back I had one picture on it of me and my grandpa/grandma now all them are gone snap is so STUPID all these people that had snap for the longest time and some people and had a lot lot of memories more than you think and they got kicked out for what nothing now we all can’t get our snap back I made a new account got in it and when I was adding my friends and fam it kicked me out. why make an app just to kick people out for nothing?
  • Jun 23, 2022

    By Jonshua Smith
    There's are and have been a few glitches in this app for the longest: 1. When you add music from the SC library, it doesn't play on my viewers phone. 2. When using certain text and gif stickers, it doesn't position as originally edited on my viewers phones (even when it's the same phone). 3. When an Android device post, it drops the quality tremendously. Instagram doesn't do this. I've reset my phone, restarted, and cleared the storage cache. Please fix asap!
  • Account issues Dec 17, 2020

    By lunarworldoflies
    First of all i wanna talk about snapchats customer service issue Its ridiculous i sat here for 30 -40 min on the website trying to figure out how to fill out a request to submit a complaint and i still cant find and ontop of that i cant call you guys to figure out whats the issue Now to talk about the actual issue I have been locked out of my account twice now(iv read the rules bu the way) and according to the rules i havnt done anything wrong? Once in a while ill add like 5-10 people bak or on quick add? Or post a whole bunch of videos on my storys but thats fine ? But this time i was permanently locked in the middle of writing a post. I went to see the issue of why i was permanently blocked but when i clicked to unlocked it said to click “here” so i did. When i clicked it everything crashed. I did this at least 10 times and everytime it crashed either telling me my browser was acting up or my internet wasnt secure. So i went on my phone to do it another 5 times and still didnt work. Yall need to fix this along with getting a real customer service area going on.. this is a waste of time going to the website when u cant get REAL help lemme also say iv been using Snapchat for probably 6-8 years and iv only had this problem this month. Yall also need to add a feature to change ur user so people dont have to start all over
  • Jun 18, 2022

    By Emma Chase
    Buggy. Sometimes the camera doesn't work. Otherwise I use it often. HOWEVER! THE DRAWING UI IS TERRIBLE. The undo button is too small for any user to click reliably, the color picker is unreliable, the color slider is bad and makes accessing primary colors confusing for new users, and the location of everything being on the same side as the non-drawing buttons causes users to accidentally open a text box or something. Very bad UI and NOT user friendly. I'd recommend buttons in a diff location.
  • Fix it. Mar 13, 2021

    By BubblyAngelxo
    Hello and I’ve been on Snapchat for ever. But not once in my life have I seen the screen black and a little grey. I don’t know what to do and I’m not sure why Snapchat did that. Even all my friends were confused on it to because they have NEVER seen that before. Why out of all people it happened to me? Snapchat is my happy place and now it’s ruined you see I would delete the app and redown load it but I can’t because I don’t remember my password. I could make a new password if I could ACTUALLY GET IN SNAPCHAT. Please fix this thank you :) also I don’t understand these bug fixes because it’s never helped my Snapchat not once. After all these updates and bug fixes my Snapchat as been way slower. And with the screen I updated my phone for it I restarted my phone and I’m scared to delete the app with some reviews I read about us not downloading it again? Please fix Snapchat and let us change our names and give us dark mode. And stop locking people out of accounts! That’s happened to me three times and for what? I’ve been on Snapchat for years no one deserves that stuff because then you have to start all over again and it’s annoying it really is. Take away the new update to there is no use for it and just fix Snapchat Jesus. I’ve waited all day and today is a new day fix it. Snapchat was working perfectly fine until this happened
  • No reason Oct 26, 2021

    By drewgonzalez20
    I was recently banned from Snapchat for no reason at all. I have no clue what terms of service I violated because it will not tell me as to why I was banned. I use it to communicate with all my friends and it’s the only service that actually works in the school as far as reaching out to friends goes. I don’t even care if I can get my snap account back I just want to be able to use the app. I’ve had no previous bans before this. Just straight up deleted my account and terminated me from ever making another one. All the memories I had stored up in that account just for them to be wiped away for no reason. Thanks for ruining my week. I have a suspicion that i was spam reported by a person who was constantly making new accounts to reach out to me. If so, why would I be able to be reported by an account that was only made mere seconds after it was created? Please help me resolve this issue because the moment I try to contact you I am met with a bot. I understand that it would be hard to manage an influx of messages of people like me that were banned. But it is not justifiable that I was banned after just one mere violation that I do not even know I did. Not because I didn’t read the rules, but because it was not discussed what I did to deserve a first time violation which resulted in a permanent ban from making snap accounts ever.
  • Jun 22, 2022

    By Ian Luedke
    There is an enormous amount of missing features from the iOS version. From pinning people, to making public storys. There is just so much missing, in addition to the pour camera optimization. In addition to everything above there has been many times where snaps don't show up, and or won't send unless you restart the phone. It's not a device problem as I have used snap on over 10 devices and they all have the same problem.
  • img Community
    amazing and i love it
    img by John
    2 years ago
  • img Community
    If there are conversations that you don't want posted on social media, use your phone to send chats that disappear immediately or only save for 24 hours.
    img by John
    2 years ago
  • img Expert
    1. Live in the moment! Capture life's incredible experiences on the spot and snap them instantly to friends and family
    2. Make your pictures pop! Utilize special filters, photo effects, and geofilters particular to your location for even more outstanding snapshots
    3. Keep up with friends, celebs, and more by following and viewing snaps and stories - whenever and wherever you have your mobile device
  • Excellent App, Bitter Experience Jun 19, 2022

    By Nathaniel1006
    While I love this app, it seems that this platform is falling apart. With what seems like millions of users like myself being met with false bans daily, for reasons as little as sending too many friend requests, I am beyond dissatisfied. I truly love the platform and I wish to return someday, but the snapchat team hasn’t given me the time of day. However the app itself if truly excellent and has revolutionized the way we look at social media apps, even to this day. Snapchat has taken over the app store and rightfully so. With its excellent user interface and wonderful fluidity throughout the app, snapchat allows their users to have access to truly excellent methods of communication. Throughout the years snapchat has given me so many great memories with so many wonderful individuals and it is in a rather melancholic tone that I write this review, seeing as I am able to use it no more. It really pains me as all my memories and friends are no longer accessible due to this ban, which I believe to be incorrectly placed and in all honestly violating my rights. I wish one day the support team would work more with their users, other than that thank you snapchat for all those years.
  • Small suggestion Aug 26, 2019

    By UnbuiltFungus10
    I can say confidently that me and all of my friends spend just about all of our time on Snapchat. It has brought many people I know together in ways I’ve never seen capable by another app. By far snapchat is my favorite and most used app. It is easy to use and has a smooth and appealing layout. I am not here to criticize, but simply to make a suggestion. I enjoy watching some of the shows on the “For you” tab. But I often find myself losing the show that I was just watching. I’ve noticed that thumbnails change after you go through the story, so that makes it hard to find what you clicked on in the first place. In particular I keep finding myself thinking “wow, I enjoyed that show, but I don’t remember what channel it was under. Though I only watched it 5 minutes ago.” Thus I would propose a sort of “history” feature for the “for you” page. (I would not like this for personal stories, only shows on the for you tab.) Possibly even just keep it in a more hidden spot because I do not need it as often as other things on Snapchat. But a feature like this would help me find and subscribe to the shows I enjoy. Thank you for reading.
  • Snapchat is awesome but I need help! Apr 8, 2020

    By Marky boy(PuertoRicanCrazyBoy)
    Hey Snapchat Team! I hope all of you guys are working safe during these times of the global pandemic going on, but I have an inquiry. I see that recently you guys released a new update about 2 days ago and today this morning Snapchat updated to the newest version. For some odd reason my photos aren’t going through at all and no stories are loading up. I tried closing the app out wait a few minutes and reopen it and resend my snap, but it still wouldn’t go through. I decided to just log out and log back in to see if that’ll help, but to my surprise it didn’t let me log back in and told me I had a connection problem. My WiFi is working perfectly for my other applications and social media platforms at this time, but some reason Snapchat isn’t liking my WiFi so I switch over to my Data network and still I’m getting the connection timed out message, telling me that I have a connection problem. Please help as soon as you guys can to resolve this issue! I thank you guys in advance and don’t work to hard during these times! God bless. -Mark L. Garcia
  • Jun 29, 2022

    By Maddilyn Jay
    Snapchat is nice and allows you to stay protected while using it. I do feel like it needs more hairstyles for people with split dye hair, and body shapes. Besides that it's very nice and helps you connect with your friends! Though, there are some things not good for kids.. Like bots trying to send inappropriate things or ask for your information. I do sometimes over rely on this app so just be careful about those things.
  • Jun 30, 2022

    By Mickayli Schulz
    I've had SC for almost 10 years now.. and rarely had too many issues. But now all of a sudden, anytime I record a video.. (especially if I try to split it, or shorten it, or do ANY sort of changes to it, period.) They whole video will go into an obnoxious lagging phase and won't come out of it.. like, it will just stay completely stuck on 1 single second of the video And spaz out. It's extremely annoying and not sure why it's happening 😒
  • Jun 11, 2022

    By Kaeleigh Kidwell
    Good app. Its a great way to communicate haha. But, I have a problem? I've not heard of anyone else having the same so...feel like I'm crazy. I'm yet to find out what causes it? but the entire hotbar goes away. So I can swipe to chats, and stories but the little icons don't show up, chats, memories, stories will not load, and the only way to fix it is to uninstall and reinstall it? which is irritating? and it happens often. But I mean, other than that it's cool :]
  • Jun 19, 2022

    By Sava Mcdonough, Medema, Neese
    I find the app fun and intresting, as a text app or just for fun with filters. I only have one problem. Everything has seemed to have worked for over a year or so, but some reason out of the blue I cant open stories. I can't even open my own story. I have tryed looking for updates, clearing app data, resarting my phone, and even reinstalling the app, but nothing is working.
  • Snap get fixed! Mar 12, 2022

    By xantixc😍😍
    I love Snapchat so much I have everything on there and go on the app 24/7. But this has happened to me twice now. I logged out of my account to go to my other one when I couldn’t get into my other one. I just decided to go back into my main account cause my other one wasn’t working and then it said “try logging in another way” or something like that so I did I tried about a million times and still couldn’t get in I deleted the app more then 10 times I turned off my phone 4 times I searched it up I reset my password and I still can’t get into any account on my phone this is the second time this has happen I keep panicking cause I get so much text messages from people on there and I just need to get back into my account snapchat needs to fix this asap. Also another thing is it said “can’t find the matching credentials” but I have the passwords saved and it says that to every account I try to log into now my cell signal is at 1/2 blocks and I got it to 3 and still couldn’t get in so it’s just Snapchat the only way I can talk to people now it by iMessage but still I need to get back in, Snapchat FIX this.
  • Locking accounts Feb 18, 2021

    By ryleigh__frenad
    Why do we get our accounts locked ? idk but i find that very stupid. How come there’s guys and girls out there sending naked pictures to children and they don’t get locked out ? For example. my account was temporarily locked and it was because i was adding too many people without my email setup and all i had to do was delete the app and reinstall it and unlock my account. Well after i set everything up i was in a group chat and had added some of the people for friends. When i got home i tried to login and it said my account was locked, keep in mind i didn’t do anything. My email and phone number was setup and everything. So when i went to the website to unlock it, it said my account was permanently locked. What did i do ? I don’t have Yolo or Lmk etc. I’ve been trying to get back in and it’s not working. I’ve had this account for 4 years and i have memories, streaks, friends, stories.. my whole life. Knowing i can’t get back in really makes me mad. What also makes me mad is that when i email Team Snapchat, they don’t help at all. This was jus my concern and advice and frustration. Thank you for reading this :)
  • Jul 1, 2022

    By Josephine Sanchez
    it's a great app yeah, it's a little weird when it notifies the chat you you've done this and that, but it's still good. the main issue I have is when I take a picture, before it looks very detailed and really well, after I take it it gets simplified? is how to say it? it gets simplified and less detailed. I just wanna know if this happens because of the phone or for data/wifi overall a pretty good app
  • Jun 22, 2022

    By Malia Hale
    Honestly, it's a pretty great app to be honest. However, when you reply to some snaps who have filters on them it shows up with that being the only filter to use when you reply with a double tap. The dark mode not being able to be accessed for Android users also bothers me. There's also some cases where the app would say I have this specific person in my contacts when I don't. Overall it's a great app.
  • Snapchat Needs improvement Apr 2, 2019

    By Ktiger101
    I was really impressed with Snapchat back in the day, in that it enabled photo messaging and added filters to help with those of us who may have a bad skin day, keep our blemishes hidden by a smoother so when we send our friends a snap it doesn’t show our embarrassing acne spot to our possible crush, etc. The new updates to Snapchat are disastrous. First; I can not clear an entire conversation column and have to go one by one through the messages to clear them. Also you can’t look up your friends; how is anyone supposed to organize their friends list if we can’t even see who’s our friend without searching them? If you have 20 or so friends you are basically spending 2 minutes of your time trying to clear your snap window. Second; the stories; filled with biased propaganda and absolute garbage. I enjoy subscribing to some of the channels but the fact that most of these channels feature some of the most controversial topics and are completely one sided is unfortunate. I would like to see more middle liner content, and keep politics out of the playground unless your going to equalize and allow those who may not swing to the left side of the scale, be able to enjoy the features as well. Please read and consider Snapchat
  • Jun 29, 2022

    By Emily Bushong
    It's ok I guess but a couple of the filters(like the ones that make you look like you're crying, etc.) on android(can't speak for all Android users) only give me an option for taking a picture and not record a video like ios users have on the same filters. Very strange but it's still usable for me to connect with friends.
  • Love/Hate Dec 13, 2021

    By Jolene19292
    Let’s start with it logging me out. Sometimes I will go away for maybe less than 30 minutes and come back and I’m logged out, or it might even say your account has been locked, I’ve had to unlock my account maybe 6 times already, and I had only made it in July, (well a new account since my other one was permanently locked). The chatting is another thing, sometimes it will take up to 5 minutes for my snaps or chats to send, also when I save them it doesn’t say I did it just keeps on saying save to chat. I wish that they would load immediately and the chats would automatically save. I also would like if we could pin more than 3 people!. Snapchat Score, I don’t like how I send snaps and my score doesn’t go up right away, I have to exit the app and open it again for my snap score to be accurate, it’s aggravating. Everything else I am in love with, the dark screen, the astrological profiles, the bitmojis, the stories, the settings, everything else doesn’t bother me it’s just those things that do bother me and it bothers others too, it would be nice of you Snapchat to fix some of these things, not just to make the app better but to make the people happier who use it.
  • Snapchat! Jul 29, 2021

    By Marichi❤️
    Don’t mind that Snapchat is an okay app but what’s going on!?!?!?! It’s shutting down the app isn’t installing and honestly the app is going all funky and weird??? What’s wrong It’s not only me because it’s been happening to my friends too and everyone of my friends app just shut down and when we uninstalled and tried to reinstall it won’t work honestly this is bad because this is how I talk to my friends everyday and I have a lot of people added in there that I don’t have there numbers nor any other social app. Snapchats one of the my number one source but recently it’s been really bad. I don’t want to assume it’s everyone app that shut down but me and my friends app shut down completely and we’re trying to re install but it won’t and when I tried to open it before I deleted the app it didn’t let me in is kept crashing. Is this happening to anyone else or just me and my friends am honestly worried it might have gotten hacked but that would be impossible since I have never given my account to anybody. I hope this is just a glitch or Snapchat crashing. But i really am hoping Snapchat is just updating. Can someone help if this is just a me problem and has happened to you before???
  • Okay Ig 🤷‍♀️ Jan 21, 2021

    By bfjebsksks.
    I mean I like snap and all and I use it a lot it’s just been messing up my phone a bit. So you see whenever I open Snapchat it’s gets kinda glitchy and I don’t like that when I open it and exit and then re open it and go into my camera roll on snap it won’t let me select more pictures and videos until i exit and clear it from my data and have to re open the app and it’s just a pain so yeah and the new update I mean it’s okay kinda annoying I liked the original snap and I mean it’s not that bad there’s some things better like it’s easier to hack to do screenshots with out the other person knowing oh that’s another thing I don’t like that it lets the other person know you took a screenshot of there snap or chat it’s just annoying because than they ask why and you have to make up some excuse but another thing is whenever I try to send a video to someone from like Tik tok to snap if it’s over 11 seconds it’s won’t let me and then I have to save the vid to my camera roll and do that whole exiting entering thing I was saying earlier. But over all i use snap a lot and I like it there’s just a few things that could be done differently. Thank you snap chat and have a good day everyone!! ☺️
  • Jun 21, 2022

    By Katchaos
    I honestly think the app is nice and simple to use because I've had it for a while. Though it's been doing this super annoying thing where it breaks and I can't access filters, receive messages, send messages, or even load people's chats when going to message. I always have to download and redownload the app and it's so tedious. It happens super often now and it's just a hassle.
  • Bugs only for me?? May 10, 2022

    By whyyyyyyy?!?!?!?!?!?!???
    So everyone knows I love snap chat very much but everyone also knows if I don’t respond in the middle of a conversation my Snapchat is just acting up no one else I know has this problem but my Snapchat will stop sending completely it will show up as Grey and I can send a million messages and none of them go through until about a hour to two hours go by then it all sends at once it’s honestly extremely annoying I constantly update and download and redownload Iv made new snap chats accounts and it still happens at least once to twice a week and recently iv not even been able to make videos they stop recording as soon as I move or talk and then I’m left with a one second video of me trying to open my mouth to speak it’s getting ridiculous the only reason iv not said screw it all is because I live in the middle of no where and have no signal but have amazingggg WiFi so it’s Snapchat or fb messenger to get ahold of people and this is just getting really annoying I’m tired of people thinking I’m lying to avoid them cause it says they sent something I go to open it and nothing is there but on there end it says open and then I send a million messages explaining myself and then they all go through at once and just ugh can anyone help me figure out this problem or am I doomed to just live with this until some new app comes out and I can convince my friends to switch to that 😂😂
  • Jun 10, 2022

    By k k
    Good app but a major issue i have with it is the ads. They are come up constantly so it's beyond annoying, so much that it makes want to not use the app at all. It depends what you watch, sometimes they're more frequent. And then most of the media channels on the app will bury the information they're advertising under several ads so if you wanna hear everything on the subject, you'll see many ads. Seems like there's an incentive to do that
  • Jun 18, 2022

    By Emma Chase
    Buggy. Sometimes the camera doesn't work. Otherwise I use it often. HOWEVER! THE DRAWING UI IS TERRIBLE. The undo button is too small for any user to click reliably, the color picker is unreliable, the color slider is bad and makes accessing primary colors confusing for new users, and the location of everything being on the same side as the non-drawing buttons causes users to accidentally open a text box or something. Very bad UI and NOT user friendly. I'd recommend buttons in a diff location.
  • Jun 24, 2022

    By Kalin Thunstrom
    Please please please fix the stories issue. As your watching a story from the discover page, most of the time as your watching it puts you back to the start of the story. Then you have tap through the entire thing to find where you left off. This is horrible and very frustrating. I can't imagine the people who pay to be on your app and don't get very many views because of this issue. It's frustrating, and makes me not want to watch anything on your app!
  • FIX THE APP!!! Jul 28, 2020

    By 🦋💫✈️
    i’ve had this app for the LONGEST time! but recently i have been having a HUGE problem. about 4-5 days ago my snapchat would not let me save any pictures because “i didn’t have enough storage”. i checked my storage and i definitely had enough. every time i tried to watch a story it would glitch to another one and wouldn’t even let me watch that one. everything took forever to send and my notifications for me receiving something came in later than they were supposed to ! so i tried to update it , that didn’t work. then i tried to log out so i could log back in to see if that would fix it. now it won’t even let me back in. it shows me in the camera but then it throws me out. some people i know have been dealing with this same problem as well. i’ve had someone else logging into my snap so they could send my streaks. i log into it every now and then off of someone else’s phone so that i can see what’s going on and watch people’s stories. i can’t delete apps on my phone because of a password my dad set and then forgot so there’s no way i can uninstall and then reinstall the app. snapchat i love you but fix yourself!!! please do it soon , all of my pictures and memories are on there , and that’s the only way i really talk to my friends.
  • Jun 30, 2022

    By Charles Browning JR
    Have used snap for forever. But the last two months it will not work properly. Me and my family send video messages to each other. And now on my phone. It will play half the video and stop. Then the timer keeps going and the video pauses and so does sound. I've Uninstalled and re installed twice. I've cleared cache and data. Nothing makes a difference. Just sucks cause I can't keep in contact with people real well now
  • Jul 1, 2022

    By Chester Shearer
    Breaks every time it "needs" an update. The updates don't seem to do anything but break it more. If it needs an update, nothing will load or send. I can't even take a picture. I takes it but it won't let me use any of the buttons until my screen freezes and my phone shuts itself down. Only with snapchat. All my other apps work great. I've re installed, cleared data and cache, restarted my phone and even changed my account password once. I don't see why I don't use my pre installed messaging app.
  • Jun 23, 2022

    By Davis Allred
    The lack of Android support is frustrating. Photo quality in Snapchat is horrendous (because it actually just takes a screenshot, not a photo), the app constantly slows down or freezes even on a flagship phone, and there's still no dark dark theme despite it being available on iOS for well over a year. Not to mention, it's an absolute battery hog and drains 1-2% for every 10 minutes of use. Update: nearly one year later and none of this has changed. Loving the Android support for this app.
  • Jun 25, 2022

    By Marie Antoinnette Pacheco
    Incredibly frustrating 1. Wireless headsets are constantly disconnecting. I've used multiple ones and my friends complain about the same issue too. You have to back out of the call amd rejoin for it to connect to the headset again. 2. We aren't able to remove people from a group or delete entire chats, which is very frustrating! We should be able to add and remove people, without having to create a whole new chat. Now I have multple irrelevant chats in my snap that are just sitting there.
  • Kicking me out Apr 27, 2022

    By sophialower2004
    i had a snapchat since 2017 and now 2022 it wants to kick me out won’t let me make a new or wont let me long-in to my snap. I go on it I can’t talk to my friends on it anymore cuz it acting up you guys need to fix it. Idk what the problem is my sister think it’s snap so I had to delete for good now I can’t talk to none of my friends that I had on there what the heck is the problem. I literally had my whole life memories on the app and when I woke yesterday I went to snap to send my good morning streaks…it kicked me out I try 6 times to long back in my account it keep saying (opps can’t find a match) or (this account has been temporarily locked) I had all my old snap accounts on there I meet new peeps and all my friends and family on there had good conversations funny memories on it and now I can’t get none of it back. Y’all snap creates needs to get yo snap fix now my friends thinks I got mad or something and block them literally all I really want is my memories back I had one picture on it of me and my grandpa/grandma now all them are gone snap is so STUPID all these people that had snap for the longest time and some people and had a lot lot of memories more than you think and they got kicked out for what nothing now we all can’t get our snap back I made a new account got in it and when I was adding my friends and fam it kicked me out. why make an app just to kick people out for nothing?
  • Jun 23, 2022

    By Jonshua Smith
    There's are and have been a few glitches in this app for the longest: 1. When you add music from the SC library, it doesn't play on my viewers phone. 2. When using certain text and gif stickers, it doesn't position as originally edited on my viewers phones (even when it's the same phone). 3. When an Android device post, it drops the quality tremendously. Instagram doesn't do this. I've reset my phone, restarted, and cleared the storage cache. Please fix asap!
  • Account issues Dec 17, 2020

    By lunarworldoflies
    First of all i wanna talk about snapchats customer service issue Its ridiculous i sat here for 30 -40 min on the website trying to figure out how to fill out a request to submit a complaint and i still cant find and ontop of that i cant call you guys to figure out whats the issue Now to talk about the actual issue I have been locked out of my account twice now(iv read the rules bu the way) and according to the rules i havnt done anything wrong? Once in a while ill add like 5-10 people bak or on quick add? Or post a whole bunch of videos on my storys but thats fine ? But this time i was permanently locked in the middle of writing a post. I went to see the issue of why i was permanently blocked but when i clicked to unlocked it said to click “here” so i did. When i clicked it everything crashed. I did this at least 10 times and everytime it crashed either telling me my browser was acting up or my internet wasnt secure. So i went on my phone to do it another 5 times and still didnt work. Yall need to fix this along with getting a real customer service area going on.. this is a waste of time going to the website when u cant get REAL help lemme also say iv been using Snapchat for probably 6-8 years and iv only had this problem this month. Yall also need to add a feature to change ur user so people dont have to start all over
  • Fix it. Mar 13, 2021

    By BubblyAngelxo
    Hello and I’ve been on Snapchat for ever. But not once in my life have I seen the screen black and a little grey. I don’t know what to do and I’m not sure why Snapchat did that. Even all my friends were confused on it to because they have NEVER seen that before. Why out of all people it happened to me? Snapchat is my happy place and now it’s ruined you see I would delete the app and redown load it but I can’t because I don’t remember my password. I could make a new password if I could ACTUALLY GET IN SNAPCHAT. Please fix this thank you :) also I don’t understand these bug fixes because it’s never helped my Snapchat not once. After all these updates and bug fixes my Snapchat as been way slower. And with the screen I updated my phone for it I restarted my phone and I’m scared to delete the app with some reviews I read about us not downloading it again? Please fix Snapchat and let us change our names and give us dark mode. And stop locking people out of accounts! That’s happened to me three times and for what? I’ve been on Snapchat for years no one deserves that stuff because then you have to start all over again and it’s annoying it really is. Take away the new update to there is no use for it and just fix Snapchat Jesus. I’ve waited all day and today is a new day fix it. Snapchat was working perfectly fine until this happened
  • No reason Oct 26, 2021

    By drewgonzalez20
    I was recently banned from Snapchat for no reason at all. I have no clue what terms of service I violated because it will not tell me as to why I was banned. I use it to communicate with all my friends and it’s the only service that actually works in the school as far as reaching out to friends goes. I don’t even care if I can get my snap account back I just want to be able to use the app. I’ve had no previous bans before this. Just straight up deleted my account and terminated me from ever making another one. All the memories I had stored up in that account just for them to be wiped away for no reason. Thanks for ruining my week. I have a suspicion that i was spam reported by a person who was constantly making new accounts to reach out to me. If so, why would I be able to be reported by an account that was only made mere seconds after it was created? Please help me resolve this issue because the moment I try to contact you I am met with a bot. I understand that it would be hard to manage an influx of messages of people like me that were banned. But it is not justifiable that I was banned after just one mere violation that I do not even know I did. Not because I didn’t read the rules, but because it was not discussed what I did to deserve a first time violation which resulted in a permanent ban from making snap accounts ever.
  • Jun 22, 2022

    By Ian Luedke
    There is an enormous amount of missing features from the iOS version. From pinning people, to making public storys. There is just so much missing, in addition to the pour camera optimization. In addition to everything above there has been many times where snaps don't show up, and or won't send unless you restart the phone. It's not a device problem as I have used snap on over 10 devices and they all have the same problem.
  • Horrible Jul 31, 2021

    By Guinea pig expert
    Absolutely horrible I’ve had my snap account since what ? 2018 I’m pretty sure well anyways this new update caused a glitch and in the middle of the glitch snap just sent me an email saying my snap account had been deleted and is not recoverable so not only are all of the pictures I had on only snap chat are gone Ex: all of my dead grandparents and those pictures nobody else had and some life long friends that I only had one snap chat are gone as well and will never get them back so after over five hours of trying to get back into my snap trying to contact someone in snap chat sending emails and trying to find a help line with a human involved news flash that doesn’t exist when it comes to them so I gave up and lost all hope on my old account so I made a new one verified my phone number and email on it and started to get followers back for the next 12 hours finally got some of the people back some of my main friends and all of a sudden my account had been locked !! Without me doing anything wrong literally within the same day of me getting the new Snapchat it got locked so then I tried to find where I can get it unlocked and turns out you can’t!! So now I don’t know what to do because this has gone on for two days now and I’m just defeated and have no clue where turn and nobody is helping me
  • New updates affecting accounts Aug 26, 2020

    By deathhascandy
    I have 2 Snapchat accounts. My personal one and one I share with someone else. So I go back and forth between them often because they’re used for different things and have different friends etc. after the newest updates about a week or 2 ago, my personal and the other accounts look like they merged. But they haven’t. It’s confusing. Now on my personal account it shows I have friends from the other accounts list but I know for a fact my personal doesn’t have those people as friends. But also when I look at their profiles it has the blue check indicated they’re added to me but on their snapscore it just says loading instead of their number score. And vise versa on the other account. So while they’re on my friends lise they aren’t actually friends with me which is confusing. Same with blocked list. People I have blocked on my account but not on the other ARE blocked on the 2nd one too and still vise versa. This is extremely frustrating because I have the accounts separate for a reason so for them to be together is irritating. The solution is deleting Snapchat and redownloading and it’s fixed BUT the moment I sign out of one and sign in to the other again, they’re merged again. I don’t want to have to keep deleting Snapchat every time I log out of one and go into the other
  • Jun 22, 2022

    By zzzydneyyy
    Snapchat is usually fine, but trying to watch any of the extra stories they add underneath your friends' stories is infuriating. After an ad, you automatically get kicked back to previously watched clips on these, if not back to the very beginning. It's really hard to navigate through that because the ads are unavoidable. Even 5 minutes more trying to get through just one of these stories or news features is too much time! Fix this! I am using a Samsung 21 Ultra and shouldn't have this issue!
  • Please send help 😡 They will not contact me! Sep 9, 2021

    By bn97141920
    If I could give less than 1 I would 😂 I used to LOVE being able to use Snapchat for my promotions, to take funny videos of my kids etc, they loved it! But I am very very disappointed with Snapchat at the moment!! A few weeks ago my account was terminated out of the blue at 11 one night. (Shortly after having exchanged words with a neighbor who I suspect reported me even though what was said was said elsewhere and what was said by me was not rude in no way, shape, or form.) I’ve sent an email but got an instant response saying my account was terminated and once an account is terminated they can’t help. There is no phone number, no email whatsoever to get in touch with their support center. I had went without Snapchat for years up until a few months ago when I decided to make a new one to promote my business and to see videos and pictures of my 10 month old when he’s visiting family members. I am very very furious I have not been able to get this resolved. I’ve reached out to their Facebook support page and got nowhere there as well. If I make a new account it automatically locks..I’m very disappointed with the customer service Snapchat offers. If someone sees this and will help me fix whatever issues are going on with my account, yeah I would highly appreciate that!!!!

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