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Skyscanner - Cheap Flights, Hotels and Car Rental

Skyscanner - Cheap Flights, Hotels and Car Rental

Skyscanner Ltd

Find the best travel deals with our app ✈

4.6
769K+ Reviews 10M+
  • Editor's Choice
  • Free
  • Feature Rich
  • Fresh

Negative Reviews in Most Helpful

25.8% Negative Reviews

Out of 120 most helpful reviews

  • Lost the best part

    by jaimemarie23

    I’m also disappointed with the changes to the “explore” portion of the app. That is the main reason I used this app over any other airfare app. Being able to pick a destination and have the app tell me all the cheapest dates to travel to that destination, was extremely helpful for a flexible traveler like myself. Now the app fills in one set of random dates for that destination, and I can no longer explore and compare different dates without having to type in each date, look at price, change date, look at price, change date, look at price, etc... PLEASE update the app to have the explore option how it used to be. It really set this app above the rest being able to explore different locations or dates based on what is cheapest at the time. It was so helpful when I don’t have a specific destination or specific time frame I want to travel, I just know I want to go somewhere and have it be as cheap as possible. I’m not sure I have use for the app without that feature.

  • Shady travel agencies it recommends!!!

    by Neupaneaj

    Nothing wrong with the app itself. The problem lies with the shady travel agencies it suggests - a lot of them operating from either Eastern Europe or India. And that’s for regardless where the flights are to and from. I am never going to use this site or app again after having had several issues with the travel agencies it recommended while purchasing ticket. When the call is routed to Eastern Europe you know that any changes to the ticket whether airlines charges or not they want hefty change fees. And if the it’s an Indian agency they want to “verify” your credit card even after the ticket issuance by having to divulge credit card and passport info again (usually by sending actual pictures of the stuff) - archaic and obnoxious!!! Screw this - buy from the airline site directly - prices are lower or at worst the same - who need this app!!!

  • by A Google user

    After a long time I gave Skyscanner another try. I installed it on my primary phone, running Android 9, only to find that I could not install it on my secondary phone, a OnePlus One running Android 8 (LineageOS). On that phone the app does not appear in the Play Store and shows as incompatible on the Play Store web site. I cannot think of any good reason for that.

  • Low rating carrier and unknown sites

    by Adamsfjoann.

    I am disappointed with Skyscanner because I actually never got a flight through the app. Also, the carrier in the search results are frontier and spirit. These carriers do not add seating or baggage prices to their total price. Their goal is to provide options for their guests. This would not apply to me. Also they both are known to have late arrivals and departures time with poor customer service. In addition, there are booking site most people are not familiar and thorough research has to be done before booking. Skyscanner is not an app for last minute trips. Trips need to be planned in weeks or months in advance. Lastly, I do not like the calendar or chart feature. It display a cheaper flight price than what the results display. Hope the review helps.

  • Worst App Ever

    by Alphonse_de

    My wife booked a flexible airfare through Skyscanner, and paying more, just in case we needed to change dates. As it turns out we do need to and Skyscanner denies any responsibility saying they are only a search engine, our tickets are actually with Tripsta, and we need to deal directly with them. I’ve called both Athens, Greece and Auckland, New Zealand, and messaged them several times, all with no success. Now I’ve been told they are in reorganization and we are authorized to deal directly with Japan Airlines, who say it’s not their problem and won’t even discuss with us any changes. As I have to stay several more months in Thailand I will be forced to forfeit my return flight, and the money involved, all due to “Skyscammer”! This is outrageous, a total ripoff, and I would suggest that no one ever book through this company again.

  • by Gall Anonim

    App is downright useless now compared to what it was in the past. And i only look for flights, not sure about other features. At least web wersion is still accesible.

  • by meisin Teng

    can look and see the price but when want to book the payment page cannot load properly the expired date of the credit card keep on INVALID DATE... so annoying omg!!!! how to key in valid expired date... what the format!!!!????

  • Dumb

    by Drae1985

    I looked up flights under the "explore" section. I saw all these inexpensive prices for the select dates that the app provided but then when I click on the price to explore what flights were available for that price there was always nothing available for the price that they advertise. I'm assuming the inexpensive flights were sold out but if that is the case, don't advertise them as if they are available. I used the "back space" button to go back to the previous page because I thought maybe I just saw the price incorrectly but I didn't. Everytime I went to the original page that showed all the available inexpensive prices, the price increased every single time and the inexpensive price that was originally advertised was gone.

  • by A Google user

    for some reason, all my saved flights has been deleted from my account. Then, i try to add it again. then it will dissapear again. please revert back to the previous version.

  • by A Google user

    ADVERTS!? Are you having a laugh? You were privileged to have me download your app. Uninstalled!!!

  • by Vee Cortes

    I entered my flight info and waited 2 weeks. The flight cost fluctuated by a dollar or two and then it just started going up. I was able to get a cheaper flight on my own. I am now uninstalling.

  • by Lisa Streets

    I downloaded this app specifically because they claimed to support price alerts for multi-city flights. However I can only find an option to monitor prices for a specific flight.

  • by Hoda Abdelrahman

    Skyscanner reservation is one of the best companies for cheaper flights,hotels,trains and car hire.Join millions of other travellers who use Skyscanner to search.Independent unbiased and completely free.

  • Rip off

    by bete3

    I made a reservation for a trip 3 months in advance and paid for it upfront. A couple of weeks later I called back to make changes to it. Due to changes outside of my wonderful, the wedding I am attending changed venues. I called to make changes to my reservation. Not only was I reminded that my reservation was nonrefundable, but when I tried to change the destination of it I was being charged over $1500. It was explained to me that this was the total fo change penalties, plus the fare difference on the new destination. I checked the fares to the new destination before I called and they were cheaper than my original destination so I am not sure how they came up with this number!

  • There are better options

    by knmorgan

    I have not booked a flight with this app, but I am not sure why one would use it over Google Flights or Kayak, as both seem to have better features. I cannot figure out a way to make Skyscanner search nearby airports or flexible dates like the alternatives can. It also frequently recommends me options that have 25-30+ hours of travel time for a flight that should be a single 3-hour hop. Finally, the UI is a bit weird at times. Trying to transition from one-way to round-trip in the date picker took about 60 seconds of awkward fumbling for me.

  • No good deal on this app, a price cheats u will get

    by disturbed dude

    The app did not responsible for anything- payment through booking- after your booking request, there will be an email informing your booking need verification and u must call. Agencies at the end of the line are Indians who always ask your personal info and credit card verification (for data base purpose purely and I am afraid if they will sell my credit card info someday). The cheap tickets, as shown in The app, never exit: they just want to keep your private info and tell you ,on the phone call, to pay more for the tickets u want. Why this app get 4.8 ratings? May be the votes are from those Indian agents.

  • Trash

    by Xsan-MarX

    App is super trash. Prices are SUPER inconsistent. I once saw a $4 ticket to Cancun. FELT LIKE CLICKBAIT. When you do find low fares, the availability or connection wait times are god-awful. I once saw a connection wait time of 30 hrs for a 2 hour flight. Are you transporting me on someone's back(with paper wings attached to their hands)? So let me tell you about the price chart: don't use it. It's there for asthetic pleasures. Bet the developers are padding each other for that one. App is so bad not even Jesus would use it. Use Hopper instead(this review has been paid for by the false hopes of many poor suckers) Use app at your own risk 🤬🤬🤬

  • False pricing- Scam

    by Water bang bang

    I like this app until two recent incidents that showed me much lower prices. When I click on it to purchase, it links me to CheapOAir that doesn’t actually have those tickets available. I understand that may happen once in awhile but I tried many times, and it’s like that each time. Skyscanner shows those tickets are available but once I follow the link, the price changes. When I go back to Skyscanner, it still shows the lower prices available. I think CheapOAir is a scam and skyscanner is allowing it to do so. Very disappointed and probably won’t use it anymore.

  • What!

    by Raechel Pie

    Booked a rental for my boyfriend using this app and it sent me to an Italian company. I checked the reviews and everything seemed fine. When he got to the airport, he found out the price would be $300 more and that the Italian company required him to be Italian in order to rent the car. That was never stated in any documents or website pages upon booking. I’m just really disappointed that Skyscanner would even put that as an option for a person living in America, going to a different state in America, to be able to rent a car through a foreign company that wouldn’t work for Americans. Thanks guys.

  • Where's the "anytime" setting?

    by BakeryBlitzSux

    When looking at specific destinations, skyscanner used to give you the cheapest option regardless of date first. You could search by specific dates, but if you were flexible and didn't care you could get amazing deals. (I flew round trip to Europe for under $400 this way). Now that option is gone. I search for a location and the only way to see prices is to input a specific set of dates and I can't find a way to switch to the old search function. This makes the app functionally useless for me.

  • Can only search once

    by MjdMan

    Wow, this app is bad. I entered a flight search, and mistakenly entered round-trip when I meant one-way. Now it won’t let me change the search to one-way. And there is no way to clear the search and start over. I’ve been trying for 15 minutes and seriously I can’t find a way to start a new search. I’ve even logged out, shutdown the app and restarted. It just shows the same search forever. Maybe you have to book the flight before you start a new one I don’t know. I have no choice but to delete the app.

  • No option to Explore Everywhere

    by PeaH2001

    When trying to search flights out of NYC (tried JFK and EWR airports) in May, app tells me no flights are available. There are no flights for an entire month going anywhere? Obviously that’s incorrect. I want to be able to search for the cheapest flights to anywhere during a particular timeframe, something the app says it’s supposed to do. I would think that lots of people would want this feature! I don't know if it’s a bug or if I’m in the wrong A/B testing group but please fix it!

  • Going down hill

    by Bradm23

    Sky scanner use to be able to find flights for the price that the search provided a year ago. Thank you for the flight to shanghai last summer your app WAS helpful. Now I go on and can’t seem to find a single flight that is what Sky scanner says it has. Seriously 5 out of 5 searches tonight came up a different price or the advertised flight isn’t even there anymore. This has been my observation for at least 5 months now. Sorry Sky scanner back up what you say you have.

  • Difficult to use

    by ccolbert

    You must hold your device absolutely still while typing or the keyboard disappears. I got this app because it claimed to be able to show me a range of dates, which it will but only for smaller airports. Choose a larger airport like LAX or SFO, and it will only show you the lowest price of all dates and then a range of round trip prices, even if you are searching one way. Searches for one way flights are labeled as round trip at some points making it confusing. Deleted it.

  • Pros & Cons

    by Claudia grr

    I understand Flight rates are constantly changing, hence the purpose of this App. While it is convenient for the app to watch flights for you and let you know when your getting a a cheaper rate This app hasn’t proved itself helpful in the end because even if it does notify me of a cheap flight When I go to click it and purchase the cost is several hundred dollars more so it’s very unhelpful, defeats its purpose, and Misleading if ya ask me!

  • Disappointed

    by ZenPenWomen

    Disappointed. The whole reason why skyscanner was great was that it showed all competitive pricing and plus actually gave a month overview of the fares. I logged on today and it asked that I input specific dates- this defeats the purpose of why I would use skyscanner!!! Bring back the flexible date selection and I'll come back. But for now, I'm deleting this app from my iPad. Hopefully the website can still provide the month overview of flexible date options.

  • New Update is AWFUL

    by vdk94

    I used to really and I mean really love this app. You could go to the explore tab pick a place and it would give your a variety of flight options by number of days you wanted to travel. Now there's only one option they give you as "cheapest" and then they list the average price in that month with no other flight options. I wish I could un-upgrade this app so I can continue booking flexible trips instead of by strict dates. Someone help!

  • The “explore deals with anytime” is gone after update

    by wasabily

    No matter how I try, or select explore deals from “anytime”, when I tap on “find flight deals” it always becomes to search certain period of time. The deals by different date and period where I can browse by timeline is gone. It’s very frustrating. Please bring that function back. I will review again if the issue is addressed.

  • Can’t login

    by Ringolover5

    Horrible app and mobile site. Can’t login to my account via the app, keeps telling me to “check your connection while we check ours”. I’ve removed and reinstalled the app, issue remains. So I go to the mobile site, login without issue but now I keep getting “enter a valid destination” when trying to search even though I’m selecting the airports SkyScanner offers as options to choose from. Major airports too, so yeah, big waste of time.

  • Unreliable prices

    by Sa7arup

    I have been using this app to book my flights for a while, and it used to work perfectly. Good procedure, clear comparisons and a friendly interface. Lately, after searching for a flight, the prices shown first are way different then real prices when I continue booking. The price doubles after hitting “continue booking”. Very unreliable.

  • Site has gone down hill

    by Danijscott1986

    I have always used Skyscanner and loved it. Today I'm trying to book a flight. Three attempts and all three they say one price through the whole process and then after booking payment it comes back and says the flight is no longer avail and is now massively more expensive. This is absolutely ridiculous. It's unethical and useless. I'll be using google flights for now on.

Negative Reviews in Most Recent

  • What!

    by Raechel Pie

    Booked a rental for my boyfriend using this app and it sent me to an Italian company. I checked the reviews and everything seemed fine. When he got to the airport, he found out the price would be $300 more and that the Italian company required him to be Italian in order to rent the car. That was never stated in any documents or website pages upon booking. I’m just really disappointed that Skyscanner would even put that as an option for a person living in America, going to a different state in America, to be able to rent a car through a foreign company that wouldn’t work for Americans. Thanks guys.

  • Can’t find flight

    by fess07

    Found a united non-stop flight from DC to Tampa on Expedia. Down loaded this app to follow price changes. App could not find the flight.

  • No option to Explore Everywhere

    by PeaH2001

    When trying to search flights out of NYC (tried JFK and EWR airports) in May, app tells me no flights are available. There are no flights for an entire month going anywhere? Obviously that’s incorrect. I want to be able to search for the cheapest flights to anywhere during a particular timeframe, something the app says it’s supposed to do. I would think that lots of people would want this feature! I don't know if it’s a bug or if I’m in the wrong A/B testing group but please fix it!

  • Flight

    by Rana joon

    Didn’t save my flight in the app!

  • Use To Be Good

    by Dee Comcast

    This app use to be good now in most cases the price is higher then going straight to the carrier

  • Prices shown are not accurate

    by Renee211

    Prices go WAY up once you click through to actually BOOK the flight. It’s so frustrating. Unreliable.

  • Mr Ali

    by accessstar123

    It's good app but it doesn't show some fares to South East Asian site and Middle East I'm.using wego is far better app compare to this app untill they include good search engine for fareast fares

  • Irritateduser22

    by irritateduser22

    Want to set an alert when price of a flight goes down but the google instructions for the app were not accurate. There was no bell to set. I hate when you take the time to download an app and the instructions aren’t available as promised.

  • Total failure / полный отстой

    by golubevcfm

    The app doesn’t work half the times : freezes and says: oops! Something went wrong. // Работает через раз. Пишут, что то пошло не так. И все.

  • Doesn’t seem to fully work

    by aceray1

    I see the offers try to book and they are never available makes you wonder if it’s just to have people download the app at least on hopper the flight is real and you can purchase

  • Not good at ALL

    by amit1525

    Skips and dont show cheaper flights. Looks like they dont get paid by certain airlines, so they skip. Not recommended at ALL. Dont use it

  • Joke

    by Emfen21

    What a JOKE. Looking for flights from El Paso to Dallas and it actually suggests Alaska Air??? For over $1000 more than southwest!!?? Thanks for “trying” to save money. Deleted app instantly.

  • to be fare

    by Latzank

    the good : gives you rough figure about the ticket prices the bad : when you pick the chosen airline it will take you another travel agency in another country (not practical to buy from ) and not the same price as the app claims

  • Didn’t work for me

    by MRH@ct

    I didn’t have any success with the site.

  • App is crap

    by Ichiro Maker

    You can’t save multi city trips and have them give you price change notifications. Also, I know there are united flights for the trip I’m going on using another travel app but sky scanner doesn’t show them. How can I get the best price when I’m not getting the whole market? Frustrating.

  • So annoying

    by taylorr624

    Every time you leave the app, just for a minute, and come back, it refreshes you back to the home page. So annoying when I just want to look at a map or something for a second and then I have to start all over

  • Terrible Support Team”Don’t buy here. Waste of time

    by Asim Phx

    The most crappy service ever, staff has no answers, they too 38 hrs to just confirm out ticket, after I called them more the 12-15 times, Terrible customer Services.

  • easy to use, but painfully slow

    by Seminole 11

    I use the app on both my iPhone and iPad and the pages load excruciatingly slow on both devices. I'm on the latest iOS but trying to browse is not a good experience at all

  • Lose data

    by marmot78703

    I am using an ipad 2018. Everytime i go to another app (i do not close skyscanner) and return, even immediately, skyscanner starts over. I do not have this issue with othe travel apps.

  • If it’s not broke don’t fix it!

    by S.I.N The Lyrical God

    Latest update is trash. Why take away the calendar that showed the different flight prices? The only thing that made this app unique is now gone which makes this just another regular booking app. Trash! Deleted!

  • 😡

    by m.ozon

    No rules and liar

  • Boo

    by Akatz123

    All of my about to be booked flight selections went away because I switched from the app to my text messaging app for a minute.

  • Buggy

    by eiger303

    This app is great if you’re flying round trip. It’s very informative. However I want a one way ticket from Hanoi to Austin. I can get the top to highlight one way but in the information section (dates etc) it has roundtrip and I can’t get it to change to one way. Other than that it’s great but I cannot use it.

  • SCESI

    by Sasatore

    Siete scesi negli ultimi anni sia di qualità nella ricerca, dove anche le mete consigliate li porta come errori o come “nessun dato” e sia competitività nelle offerte proposte. Mi dispiace. Con voi ho fatto davvero moti viaggi e molte ricerche.

  • False pricing- Scam

    by Water bang bang

    I like this app until two recent incidents that showed me much lower prices. When I click on it to purchase, it links me to CheapOAir that doesn’t actually have those tickets available. I understand that may happen once in awhile but I tried many times, and it’s like that each time. Skyscanner shows those tickets are available but once I follow the link, the price changes. When I go back to Skyscanner, it still shows the lower prices available. I think CheapOAir is a scam and skyscanner is allowing it to do so. Very disappointed and probably won’t use it anymore.

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Skyscanner - Cheap Flights, Hotels and Car Rental

Skyscanner - Cheap Flights, Hotels and Car Rental

4.6 769K+ Reviews
10M+

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