SiriusXM: Music, Podcasts, Radio, News & More
Music & AudioSirius XM Radio Inc
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It runs for about 5 minutes then glitches and crashes. This has been an ongoing thing they apparently have no desire to fix. It's so annoying having to restart the app after one song Do not download this app. It works great in the car but in my phone now it's having even more issues. Now it's feezing up my phone and saying having trouble launching the sirius XM app when I wasn't even try to launch it. Terrible app for your phone and they seem happy with that.
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Was good until recently. Played well for years, but now will only work about 15 secs at a time and replays that 15 secs until it decides to freeze. I keep looking for an update to fix this, but no such help over the last 2 months. Cust. Service is basically nonexistent, so I guess I just keep paying for it while trying to be patient
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Awful, awful app
The app is awful. From what I’ve read about the app online, and from the many users who expressed the same complaints as me, I have a strong suspicion that the positive ratings on here are fake. Especially given the number of ratings versus the number of subscribers that Sirius has. I’ve had the app for a while now. Like many, I suspect, I only use it to listen to the “Howard Stern Show.” But the various functions on the app that are supposed to enable you to restart the show from scratch if you don’t tuning immediately when Howard begins, well those functions don’t always work. And if you pause the show at any point, and go back to it, more than half the time it does not resume where you left off. Sometimes, it doesn’t even happen after a pause. If you are walking somewhere listening to the show but not in real time, and you walk through a store’s WiFi or something, the play jumps to the live feed. I’ve read that these problems are very common. A lot of people with the app express this same dissatisfaction. I have brought it to the attention of Sirius, only to be told that I should delete the app and re-download it. Their customer service is as bad as their app. Frankly, because I am so reliant on the app to listen, I am strongly considering canceling my subscription altogether. -
We love sxm and have had it for years, but this app doesn't cut it anymore. For months the app has been plagued with constant crashes and freezes. Normally, it takes 3-4 attempts to actually get the app to fully working, but even then it only lasts 20 minutes before it crashes. Please please pleeeeeeaaaase fix this issue. I've had it happen on my Pixel 3a and Pixel 5.
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Horrible customer service, I have not used my service in over a year. I've been trying to cancel service completely, cannot close account online from account, so you have to call. I called both customer service #, both are not active! I go on chat, they say I have to talk to representative and it would be 5-10 minutes. I wait, then Joshua joins chat and ends the chat. Then asks for a customer review. Had to deal with customer service in the past, if you want to cancel they're very rude!
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I like the connection to my Sirius XM account but the app stops at irregular intervals. For example, it stopped 4 times in less than 40 min of listening. I found this irritating and very disappointing especially considering the price of the subscription. This will adversely impact my discussion to renew my contract.
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Running android 10. App stops and restarts songs randomly. The longer you listen the worse the issue gets. Please fix.
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App crashes alot, needs to be reinstalled to make work, which is a pain.
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This app is great when it works while on a one hour walk through SF app will stop over 10 times at the same time another app I use while walking never stops,FIX this app
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Terrible
Unfortunately, this app (for me at least) is riddle with problems. It actually does ok if you are listening to something live, but becomes very problematic when trying to go back and listen to past programs. It constantly says “Trying to recover audio”. When trying to skip past the commercial, it will skip all the way to the live portion of the channel. Then you have to start the show back over and TRY and skip forward to where you left off. If there was another option than using this app, I would totally be all for it. Unfortunately if you want to listen outside of the car or play past shows, be prepared for a potential headache. This company is way to main stream to have an app that is this terrible. Just my opinion and I hope they finally update the app to something that worked more often than it doesn’t. Especially if you are going back to listen to past show.
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We love sxm and have had it for years, but this app doesn't cut it anymore. For months the app has been plagued with constant crashes and freezes. Normally, it takes 3-4 attempts to actually get the app to fully working, but even then it only lasts 20 minutes before it crashes. Please please pleeeeeeaaaase fix this issue. I've had it happen on my Pixel 3a and Pixel 5.
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Too many bugs
I have MANY apps on my phone and this one has to be one of the most unreliable. Too many issues to list here but the top two that make me crazy are #1 It stops working randomly mid shows, doesn't matter if its while listening to an on demand episode, a download or live. The app would go into a never ending loading state or just crash completely. #2 the most annoying and dangerous bug is when the app randomly starts playing in my pocket at the worst times. I listen to some XL rated shows with adult language and these shows that i haven't listened to for a few hours or sometimes haven't listened to that day at all will just start playing, full volume, in my pocket. The app is not running so i cant even kill it, i have to frantically turn the volume down then go into my control center and pause it. Its gotten to the point where if i’m going into certain places i have to turn my volume all the way down because i cant trust the app to not start playing, or i need to make sure the last thing i listen to is “safe”....Also when my phone connects to the bluetooth in my vehicles it just starts playing if i want it to or not, again the app isn't even running. Its ridiculous..... -
App constantly stops playing music and has to be closed and reopened to work again. There is no prompt or notice that the service has timed out. The app simply doesn't respond. Several stations cut off a song after about 30-40 seconds and start over inexplicably. It's quite frustrating. For a paid service I'm not impressed.
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App works fine, then randomly stops and skips ahead to live in the program (I tend to listen to shows on delay, which is a nice feature). Really only listened to a couple music channels and Faction Talk but now that the didn't renew C&R show I'll be reducing my subscription to bare minimum at least, if not canceling all together. Not worth what I pay for app crashes and to not listen to the content I want.
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Something has changed!
I have been an XM Radio listener for years and my favorite channel is Radio Classics. I have used the app for years to catch up on content I might have missed. The app used to work well for listening to shows that had already aired. However, after they added Pandora features to the XM app, the app became unreliable. Before, switching from segment to segment worked well and the skip forward feature worked well. Now however, as you near the end of one segment, you can no longer reliably click on a different story segment and have the app react.... the sound just stops and you get a spinning wheel. Nothing happens. You can close the app and restart it sometimes to get it to work but here lately, even that is not working. I even deleted the app and re-installed but no joy. This has become exceedingly frustrating and totally ruins one of the main benefits of subscribing to the digital content service. I wish companies would more thoroughly test their updates before “breaking” perfectly good applications.
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It runs for about 5 minutes then glitches and crashes. This has been an ongoing thing they apparently have no desire to fix. It's so annoying having to restart the app after one song Do not download this app. It works great in the car but in my phone now it's having even more issues. Now it's feezing up my phone and saying having trouble launching the sirius XM app when I wasn't even try to launch it. Terrible app for your phone and they seem happy with that.
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Was good until recently. Played well for years, but now will only work about 15 secs at a time and replays that 15 secs until it decides to freeze. I keep looking for an update to fix this, but no such help over the last 2 months. Cust. Service is basically nonexistent, so I guess I just keep paying for it while trying to be patient
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Awful, awful app
The app is awful. From what I’ve read about the app online, and from the many users who expressed the same complaints as me, I have a strong suspicion that the positive ratings on here are fake. Especially given the number of ratings versus the number of subscribers that Sirius has. I’ve had the app for a while now. Like many, I suspect, I only use it to listen to the “Howard Stern Show.” But the various functions on the app that are supposed to enable you to restart the show from scratch if you don’t tuning immediately when Howard begins, well those functions don’t always work. And if you pause the show at any point, and go back to it, more than half the time it does not resume where you left off. Sometimes, it doesn’t even happen after a pause. If you are walking somewhere listening to the show but not in real time, and you walk through a store’s WiFi or something, the play jumps to the live feed. I’ve read that these problems are very common. A lot of people with the app express this same dissatisfaction. I have brought it to the attention of Sirius, only to be told that I should delete the app and re-download it. Their customer service is as bad as their app. Frankly, because I am so reliant on the app to listen, I am strongly considering canceling my subscription altogether. -
Horrible customer service, I have not used my service in over a year. I've been trying to cancel service completely, cannot close account online from account, so you have to call. I called both customer service #, both are not active! I go on chat, they say I have to talk to representative and it would be 5-10 minutes. I wait, then Joshua joins chat and ends the chat. Then asks for a customer review. Had to deal with customer service in the past, if you want to cancel they're very rude!
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When it works its great but half the time it crashes. Tired of rebooting and so forth. High quality phone and the best wifi and still it's a pain to deal with. I really wish they would fix the glitches. Updated: still crashes constantly, very disappointing since you pay for their service. What a waste of money if you have to constantly shutdown the app.
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