This app has constantly froze since I got it, trying to do a help ticket with Sirius is a total pain. I will be listening and it will just freeze despite me having perfect internet connection. Does this on wifi and data. Then when it unfreezes, it will restart in a different spot and I have to fast forward it. I pay for Sirius and I pay for this app, and it's a complete waste of money. This issue has gone on as long as I've had it (well over a year).

I have MANY apps on my phone and this one has to be one of the most unreliable. Too many issues to list here but the top two that make me crazy are #1 It stops working randomly mid shows, doesn't matter if its while listening to an on demand episode, a download or live. The app would go into a never ending loading state or just crash completely. #2 the most annoying and dangerous bug is when the app randomly starts playing in my pocket at the worst times. I listen to some XL rated shows with adult language and these shows that i haven't listened to for a few hours or sometimes haven't listened to that day at all will just start playing, full volume, in my pocket. The app is not running so i cant even kill it, i have to frantically turn the volume down then go into my control center and pause it. Its gotten to the point where if i’m going into certain places i have to turn my volume all the way down because i cant trust the app to not start playing, or i need to make sure the last thing i listen to is “safe”....Also when my phone connects to the bluetooth in my vehicles it just starts playing if i want it to or not, again the app isn't even running. Its ridiculous.....

Every time I try to connect via Chromecast, I soon get a white screen. The only way to get rid of it is to uninstall the app and reinstall. Very annoying. This app has never connected with CC. Why has it never been fixed? 11/18/21 This app keeps crashing. It is getting worse instead of better, and the cost just went up !!

This app feels like it takes two steps forward, two backwards, and then one to the right. Constantly loses the settings I saved (tune start, streaming quality, etc), and then when it does retain them, they don't work (tune start recently stopped working?). The favorites screen only lets you see six stations at a time. I do not care about the logo of the station. I want to see 15+ stations AND the song that's playing. Oh and now playing? Who knows if that's accurate (hint: it's usually not). It doesn't update if the app isn't in focus, so I get to choose between my GPS app and this one during my commute. Finally, Madison continues to ruin the experience on many of my favorite stations. I do not give a flying fish as to what she thinks about literally anything. Her voice is annoying as it possibly can be, and she manages to be on one of the stations I listen to most during both my drive to and from work. I don't get why this app is so stagnant and doesn't improve regularly. If there was a term to describe the opposite of agile, it would be whatever this app is using.

The app is awful. From what I’ve read about the app online, and from the many users who expressed the same complaints as me, I have a strong suspicion that the positive ratings on here are fake. Especially given the number of ratings versus the number of subscribers that Sirius has. I’ve had the app for a while now. Like many, I suspect, I only use it to listen to the “Howard Stern Show.” But the various functions on the app that are supposed to enable you to restart the show from scratch if you don’t tuning immediately when Howard begins, well those functions don’t always work. And if you pause the show at any point, and go back to it, more than half the time it does not resume where you left off. Sometimes, it doesn’t even happen after a pause. If you are walking somewhere listening to the show but not in real time, and you walk through a store’s WiFi or something, the play jumps to the live feed. I’ve read that these problems are very common. A lot of people with the app express this same dissatisfaction. I have brought it to the attention of Sirius, only to be told that I should delete the app and re-download it. Their customer service is as bad as their app. Frankly, because I am so reliant on the app to listen, I am strongly considering canceling my subscription altogether.

Does Sirius even read these user reviews and care about customer service? For 2 months all my favorites keep getting deleted. Lately it seems to occur almost daily, sometimes even twice in a day. Before that it had been every couple weeks. I’ve seen other reviews claiming the same thing. Do you even read the user reviews? Last month I even sent a Feedback email to tech support reporting the issue and was given a response that they will reply back within 24 hrs. Nope. Nothing. Not even a follow up. And meanwhile, the problem has gotten worse and it’s very time consuming to constantly go back & forth re adding shows to the favorites list. In addition, 3 times in the past week and as recently as last night, I haven’t been able to access anything because the app keeps saying “we’re sorry but you seem to be offline. Please check your WiFi connection or try again later.” There’s been absolutely nothing wrong with my internet & WiFi. This used to be my favorite app and I use it daily mostly for MLB Radio. But lately this app has been horrible and I’m paying too much money for an annual subscription to put up with this crap.

A complete unlistenable nightmare. Skips/ starts constantly. Blue banner at the bottom says trying to connect all the time. It buffers/ goes silent. Jumps ahead 10 mins it's a disaster on wifi or regular or in the car. I've sent email zip files to the help ppl I've DMd them thru social media & noone will fix it. It's gonna prolly cost them a 9 yr membership when renewal time comes. I'm paying for it why can't I listen to it consistently on my phone?. It's been months. On demand also a mess

I've had this app for months and up until this month it has been working seamlessly. Now all of a sudden it won't play continuously. After a song plays it stops and says it's trying to connect but I always have great signal. It is very annoying to the point where I don't want to keep my subscription unless the issue is addressed and fixed. I'm also disappointed that the stations have a very limited playlist. I was hoping to ways have a great variety of songs, but it's just the same ones.