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Shop for FreePeople

Shop for FreePeople

ShopDept

Shop Apparel & Accessories | Boho Inspired Fashion | Discover The Latest Trends

4.9 Ratings 106K+ Reviews 5K+ Downloads

About Shop for FreePeople

Shop Apparel & Accessories | Boho Inspired Fashion | Discover The Latest Trends
see more about Shop for FreePeople

Ratings & Reviews

4.9
106.4K+ Ratings
  1. 5
    94%
  2. 4
    4%
  3. 3
    1%
  4. 2
    0%
  5. 1
    1%
  • Love Free People..BUT... Apr 11, 2018

    By InTheNameOfFashion
    I am a huge fan of Free People. I passionately love this brand and would have no issues with giving a 4 star review if it were not for the fact that they use Laser Ship as a shipping company. It has been an absolute nightmare for me. Within the past 6-8 weeks I’ve made quite a few online purchases from Free People’s and without failure my orders end up being shipped through Laser Ship no matter if it’s express, next day, or regular shipping. Out of 3 of my last orders I’ve received 1!!! I am not exaggerating. I’ve had to make numerous phone calls between both companies for items marked as “delivered” that were not. I did not find Free People to be helpful regarding making available shipping options but they did fully refund me. I’m not sure I want to order online anymore..just not worth the hassle. I can write a book about this nightmare experience I’ve had but there’s not enough space. BUYER BEWARE!! Free People does not give you an option regarding what company to ship through so you’re at the shipper’s mercy. Don’t believe me, google Laser Ship and read the reviews. Free People you have got to do better than this.
    more
  • Sep 4, 2020

    By Joyce Englehardt
    My Favorite Brand Ever!!! I have a Galaxy and they do not have the FP app which is stupid. Definitely swithing back to IPhone. This app lets me shop Free People so yay! Thank you
    more
  • App A+ Delivery Services A+ Aug 25, 2018

    By Rosie's record shop
    I actually love the ease of the app. And although review should be about FP APP felt like sharing MY experience with LaserShip as a delivery co -always super fast shipping usually receive my order within 2 business day’s (in my area US SE) and that’s just standard shipping and the boxes and items are intact. as oppose to UPS deliverers when they feel is convenient to them and often time box looks like it was tied to the back of the truck on the way to be delivered. I also order from sister companies Anthro and UO and from other “high street” clothing stores and they also use lasership (I order about 85% of my clothes online) and only 1x had a problem with item being marked as delivered but I promptly called local office for lasership they reached out to driver that was already in my area and within 15min had my items!
    more
  • Delivery Sep 11, 2020

    By wendy.mt
    I have issues with the delivery. Horrible delivery service. They marked items as delivered but never received them . Customer service didn’t even want to issue a refund until I called back explaining to them I have cameras and nobody ever delivered my package even though they stated they had proof of delivery. They never came to my property and delivered anything cameras don’t lie . Wish they would change delivery options. It’s hard to get the items as is but to have a company lie and say they delivered them is ridiculous. Free people is my favorite store but there delivery services is awful. Hopefully enough complaints and missing packages that are pretty pricey will change there mind on how they deliver . Make it better for your customers not your delivery service just a suggestion that could go a long way and save a lot of money and time . Someone is ending up with the products and it seems to be a delivery issue as previous customers are experiencing too .
    more
  • HAIR ACCESSORIES Apr 4, 2019

    By skaterbaby
    LOVE LOVE LOVE the hair accessories that are scrunchies or little hair ties THE F are unbelievable love love love for all hair types! ! many different variety, when in a hurry u can put your hair in a pony-tail, braid, or braid& can used in all types & lengths of hair. Also those with the care I can actually put my hair , the hair cLips looking beautiful in a ponytail without it hurting and when you’re in a quick hurry if it one of the hair ties in and no better what your hair looks beautiful you can’t go wrong with short hair w/these hair bands!!! or long hair braided I get the most compliments and when you order the hair accessories online you find them cheaper than you can at Walmart or target & far more selection stylish their my favorite all that hair accessories are you can’t beat 3 beautiful hair ties for 3 of $12
    more
  • Sep 23, 2020

    By Katie Soucy
    Kind of a trainwreck, keeps switching languages and touch interface stops working randomly, requiring closing and reopening app. Joined for the advertised free express shipping, but was ineligible sure to already being on the FP making list, which contradicts the banner ad on both the website and app. Overall a waste of 40 minutes of my life.
    more
  • Aug 30, 2020

    By Laura Mitchell
    Most of it is not in english. No Aus access
    more
  • App needs improvement Oct 27, 2017

    By 2Persnickety2
    Like the clothes although I do get numerous items that are defective or damaged. Customer service is good about exchanges but it gets annoying. Clothes are unique and it's a hit or miss whether it's good quality or abysmal. Shoes are hardly ever true to size even when it says they are. The shoes are normally of horrible cheap quality. It has taken me numerous times ordering shoes to acknowledge that. I keep ordering because of the good customer service to correct the issues and the feminine clothing rarely seen at other stores. App is very annoying that you can be on page 17 out of 40 and it will randomly take you back to the first page and you can't just jump back to the page you left off. Also hate that the pages repeats itself and clothing isn't all viewed because the page jumps around even if you never did anything to do that. It gets incredibly frustrating it stops me from shopping. What’s unique about Free People is the whimsical and unique styles which are desirable.
    more
  • Jun 27, 2020

    By Bexy Blu
    Not sure what this app is...downloaded and clicked on free people and a blank page uninstalled!
    more
  • Jul 17, 2020

    By Arielle Duran
    Definitely NOT what you're expecting it to be. Dont waste ur time.
    more

No reviews available

  • Love Free People..BUT... Apr 11, 2018

    By InTheNameOfFashion
    I am a huge fan of Free People. I passionately love this brand and would have no issues with giving a 4 star review if it were not for the fact that they use Laser Ship as a shipping company. It has been an absolute nightmare for me. Within the past 6-8 weeks I’ve made quite a few online purchases from Free People’s and without failure my orders end up being shipped through Laser Ship no matter if it’s express, next day, or regular shipping. Out of 3 of my last orders I’ve received 1!!! I am not exaggerating. I’ve had to make numerous phone calls between both companies for items marked as “delivered” that were not. I did not find Free People to be helpful regarding making available shipping options but they did fully refund me. I’m not sure I want to order online anymore..just not worth the hassle. I can write a book about this nightmare experience I’ve had but there’s not enough space. BUYER BEWARE!! Free People does not give you an option regarding what company to ship through so you’re at the shipper’s mercy. Don’t believe me, google Laser Ship and read the reviews. Free People you have got to do better than this.
    more
  • Sep 4, 2020

    By Joyce Englehardt
    My Favorite Brand Ever!!! I have a Galaxy and they do not have the FP app which is stupid. Definitely swithing back to IPhone. This app lets me shop Free People so yay! Thank you
    more
  • App A+ Delivery Services A+ Aug 25, 2018

    By Rosie's record shop
    I actually love the ease of the app. And although review should be about FP APP felt like sharing MY experience with LaserShip as a delivery co -always super fast shipping usually receive my order within 2 business day’s (in my area US SE) and that’s just standard shipping and the boxes and items are intact. as oppose to UPS deliverers when they feel is convenient to them and often time box looks like it was tied to the back of the truck on the way to be delivered. I also order from sister companies Anthro and UO and from other “high street” clothing stores and they also use lasership (I order about 85% of my clothes online) and only 1x had a problem with item being marked as delivered but I promptly called local office for lasership they reached out to driver that was already in my area and within 15min had my items!
    more
  • HAIR ACCESSORIES Apr 4, 2019

    By skaterbaby
    LOVE LOVE LOVE the hair accessories that are scrunchies or little hair ties THE F are unbelievable love love love for all hair types! ! many different variety, when in a hurry u can put your hair in a pony-tail, braid, or braid& can used in all types & lengths of hair. Also those with the care I can actually put my hair , the hair cLips looking beautiful in a ponytail without it hurting and when you’re in a quick hurry if it one of the hair ties in and no better what your hair looks beautiful you can’t go wrong with short hair w/these hair bands!!! or long hair braided I get the most compliments and when you order the hair accessories online you find them cheaper than you can at Walmart or target & far more selection stylish their my favorite all that hair accessories are you can’t beat 3 beautiful hair ties for 3 of $12
    more
  • Free People App Review Dec 23, 2019

    By goldenheartjypsy
    Nice to get first dibs on what’s new and of course sales too. Oh I love a sale 😍 Also what’s really nice is that you get to read real feedback and reviews from yes yours truly each and everyone of us!! This app is really easy to navigate there are of course lil things that could be added for more ease like when you heart your favs it should automatically just save in catalogue like dress jeans health and body etc...but it is really nice to have the different options. Thanks Free People for the great products and clothing you offer. You can tell it is all chosen with much thought and real love!! Good Stuff Peeps 👌🏼🎁🎄😻🥰
    more
  • Aug 28, 2020

    By Kristina Oom
    I dont like that you have to change to American everytime you get on the app.
    more
  • I’m going to be that girl Jan 16, 2018

    By SherrieFaerie
    I love FP. I buy their clothes all the time, but usually I have to buy in stores when I’m lucky enough to be in a city where there’s a store that sells them. I’m a size 25/26 (or around a 4, depending on the brand), but I’m only 5’4”, and I think the FP models are just too thin for me to relate to. I’m not judging the girls/women. They’re beautiful, and I love to look at them. It’s just that most people aren’t built like them, so how on earth are we supposed to know if those clothes will look good on us? We’ve all bought a pair of jeans that looked great on HER but doesn’t flatter curves. And I’m not the only person who feels this way. FP, we love your clothes, so we’re asking. Put them on women we can relate to. Other companies figured out what they were doing wrong way too late. Be genuine, and we’ll love you for it.
    more
  • Great! But.... Nov 13, 2018

    By simple milkmaid
    I love free people and I think the app is laid out very well. BUT. When it sends you notifications for new collections and sales and things, if you click on the notification it just drops you on the homepage and then you have to find it yourself. I impulse buy from free people all the time and I usually get hyped up and then lose interest when I have to dig through and find the thing I was sent a notification for. That, and if you’re searching for more than a few minutes the app crashes. Great concept! Just need to work out some of the bugs.
    more
  • App is great! Just get rid of out of stock items!!! Dec 2, 2018

    By HCG33
    I love this app, notifications keep you updated and the checkout process is great. The only problem I’ve had is the items that are sold out seem available until you click on the picture. It would be nice if these would just be removed. Also, when looking at a sale item and then scrolling down to the related products, many times these are also sold out as well. Overall great app!
    more
  • Great boyfriend fit update Apr 9, 2018

    By Swt Sexy
    Updated review from previous one. I bought these in 2 different waist sizes just because I prefer some days to have a baggy fit. So I bought 30” and 31” in the white & washed denim and fit perfect. I also ordered the khaki in 31” and boy what a difference. The khaki r smaller than the 30” I love the color and fit is ok just wished they fit like the others. The length of the khaki and white are a bit longer in back. I still love them.
    more
  • Delivery Sep 11, 2020

    By wendy.mt
    I have issues with the delivery. Horrible delivery service. They marked items as delivered but never received them . Customer service didn’t even want to issue a refund until I called back explaining to them I have cameras and nobody ever delivered my package even though they stated they had proof of delivery. They never came to my property and delivered anything cameras don’t lie . Wish they would change delivery options. It’s hard to get the items as is but to have a company lie and say they delivered them is ridiculous. Free people is my favorite store but there delivery services is awful. Hopefully enough complaints and missing packages that are pretty pricey will change there mind on how they deliver . Make it better for your customers not your delivery service just a suggestion that could go a long way and save a lot of money and time . Someone is ending up with the products and it seems to be a delivery issue as previous customers are experiencing too .
    more
  • Buggy App for Boho fashion Mar 31, 2018

    By NC Boho chick
    I love, love, love FP and shop the online store more than any other site. Yes, sizing can be inconsistent and quality depends on the sourcing of brands. But, I can navigate my way through those speed bumps and end up satisfied with most of my orders. I do read customer reviews as a part of my decision process when buying. Lately, when I click on a review, the site shuts down. Lots of times, I just move on and don’t buy anything; but if I’m truly interested in an item, this glitch causes me to go back in, find the item....it’s a pain. Maybe fix that in the next version?
    more
  • Awesome UX design but somewhat unreliable Nov 17, 2017

    By Knives Xhow
    When the app works properly, it’s way better than shopping on the regular website. But more times than not, it’s either super slow to load or just completely crashes on me. I have near-anxiety attacks when purchasing something and I see the wait wheel turning after I hit ‘complete order’. And if I have to sign in every single time I use the app, can you guys at least add Touch ID? Aside from those problems, the app is wonderful! Especially when browsing through user-added photos and product reviews (which I heavily depend on!)
    more
  • Was SO excited to get this bralette.... May 22, 2018

    By Lucky girl ME
    My family and I were in Orlando this past week and while we were there we visited Disney Springs just so I could pop into Free People to buy this CUUUUTE bralette for my birthday. I wore it to the Magic Kingdom and received multiple complements on it:) Unfortunately...on my second day of wearing it, the bra began to unravel in the very center:( SO disappointing being that it is a $38 bra...and I really do love it. Giving it 3 stars for the overall cute factor...but would’ve given 5 had it held up at least a month. Sad Sad Sad😔
    more
  • Online Dec 2, 2018

    By Kjsouth
    I. It a lot of stuff online because you don’t have Half if your items in any of the 3-4 stores around Atlanta. Sure they have bras, panties! But I never buy that stuff from your company. I’m interested in the clothes! So I order... try on st home... and return to store! I’m kinda getting sick of it! So I’m about to delete your app, and your company from my life if I have to return one more thing because it never looks like it does photographed! 🙄
    more
  • Sep 23, 2020

    By Katie Soucy
    Kind of a trainwreck, keeps switching languages and touch interface stops working randomly, requiring closing and reopening app. Joined for the advertised free express shipping, but was ineligible sure to already being on the FP making list, which contradicts the banner ad on both the website and app. Overall a waste of 40 minutes of my life.
    more
  • Minimal, complicated navigation Feb 24, 2019

    By tippie
    I rarely if ever use this app. It would be much more user friendly if the left column had quick search options. I’m not interested in scrolling through huge photos of what is new, with models wearing one item or their advertising campaign to find a category I want. In addition, Free People merchandise has always been expensive, but now it’s practically unattainable for most budgets. Prices have risen sharply (especially dresses) and quality has declined. I went from a huge FP fan to “meh” in the past year. This after being a FP fanatic. I can live without FP clothing now. Best bet: shop on resell sites or Macy’s sale racks.
    more
  • Re: Choosing a “ship to” location May 16, 2020

    By cestsoir
    is hit or miss on this app. I don’t understand why it only works about half the time. This is my fifth order in the last month. I was only able to get my order shipped at a location for pick-up twice. There’s a definite bug in this app. It needs to be fixed, especially since online ordering is the only option during this quarantine. I hope my packages won’t be delivered to another house like last time! I’ve always loved Free People, but if my packages gets lost or stolen, I’ll have to stop making purchases. Smh.
    more
  • Disappointed in my online experience. Jul 23, 2018

    By Rae Lindskog
    Don’t get me wrong — I love free people clothing and the brand itself, but their website and online experience needs work. I placed 2 orders with around 10 items total during a sale they were having online and days later after I placed my order received several emails of “cancellation” due to shortage of the product, so I ended up receiving less than half of what I ordered. Why would the website claim to have the product if it’s sold out? The company needs a better way of counting inventory.
    more
  • Wishlist Update Not Good Oct 24, 2017

    By SheenMachine
    Update only allows a max of 24 items in wishlist, so you can't tell if something is almost out of stock or back in stock or went on sale. Also when you click to edit an item on your wish list and click the back button, it takes you back to your initial page view not back to your wishlist. Updates to wishlist always frustrating and not functional. Too many great items to only have 24 allowed.
    more
  • Aug 30, 2020

    By Laura Mitchell
    Most of it is not in english. No Aus access
    more
  • App needs improvement Oct 27, 2017

    By 2Persnickety2
    Like the clothes although I do get numerous items that are defective or damaged. Customer service is good about exchanges but it gets annoying. Clothes are unique and it's a hit or miss whether it's good quality or abysmal. Shoes are hardly ever true to size even when it says they are. The shoes are normally of horrible cheap quality. It has taken me numerous times ordering shoes to acknowledge that. I keep ordering because of the good customer service to correct the issues and the feminine clothing rarely seen at other stores. App is very annoying that you can be on page 17 out of 40 and it will randomly take you back to the first page and you can't just jump back to the page you left off. Also hate that the pages repeats itself and clothing isn't all viewed because the page jumps around even if you never did anything to do that. It gets incredibly frustrating it stops me from shopping. What’s unique about Free People is the whimsical and unique styles which are desirable.
    more
  • Jun 27, 2020

    By Bexy Blu
    Not sure what this app is...downloaded and clicked on free people and a blank page uninstalled!
    more
  • Jul 17, 2020

    By Arielle Duran
    Definitely NOT what you're expecting it to be. Dont waste ur time.
    more
  • Lasership Delivery is Awful Jan 10, 2020

    By DOM CL
    I agree with another review that I love Free People clothes, however what’s the point of purchasing $160 sweat pants if the delivery service Lasership is so awful, it never arrives (which happened to me once). Also, sometimes they deliver at 7AM on Sundays, something that truly scared the crap out of me when I was awoken in pitch black on a winter Sunday morning at 7am by someone ringing my doorbell. I was not intending on waking up that early and it frightened me because I wasn’t expecting anyone at that hour. Low and behold it was Lasership, who deliver whenever they want to. I contacted Free People and the customer service mansplained to me that 7am Sunday delivery is convenient even though I found it highly frightening and inconvenient. Look, I love some of the clothes but hate Lasership and I hate having Anxiety over the delivery process so I will just order from Macy’s for half the price and much better delivery from UPS!
    more

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