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Shell FCU Mobile

Shell FCU Mobile

Shell FCU

Shell FCU’s Mobile App brings you financial peace of mind – anywhere & anytime!

4.8 Ratings 22K+ Reviews 50K+ Downloads

Ratings & Reviews

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  • Mario Gonzalez Review on SFCU Jul 1, 2021

    By Moosicans
    Honestly I never knew to much about interest rates and banking and financing in general ; the first bank I ever had I got simply because a family member had it , knowing nothing. After 6 years of only banking with them , I realizing it was time for change. When i asked and asked around and finally SFCU was the choice. After only being a member for more then 6+ months . With no hesitation I recommend you all to everyone . Right away I was taken in explained credit , how I can improve it ; what I owe where and who. Refinance car benifits , credit card benifits . All that great stuff. Great bank and thank y’all so much for the love and support ! ~Mario Gonzalez
  • Jun 3, 2021

    By Frank Lara
    new update is great except the removed the ability to use PayPal directly from the app. it was incredibly convenient and much easier to handle then the external transfer option they give, which doesn't even work on one of my other checking accounts (Chase)
  • Best decision I ever made Nov 7, 2017

    By Cjcuzzz
    This company has helped me so much. Very easy to work with. Approved me for everything I needed. They will now get all of my business. I have a credit card with them, personal loan, auto loan, checking and savings, and one credit card that I used to pay off all of my other cards. I don’t have the best credit. But my credit is not terrible. I have 0 late payments on my credit. No one else would approve me for all of this but they did. Thank you.
  • Jul 7, 2021

    By Bʀᴀɴᴅɪ TX
    I am unable to log into my own account more than twice, and then it will tell me that I am unable to login due to security reasons. It even says this, when I log in with the correct sign in information every single time.
  • She’ll reps! Feb 19, 2021

    By ethic60
    She’ll is always helpful in all my transactions. I f something is wrong or something went wrong with my account they work on it immediately. They are kind and courteous at all times. If something personal is going on in their lives you never know. In my book that is a big plus for business! Thank you!
  • Better, but... Mar 24, 2021

    By just trying to submit!
    I’ve used this app for a couple of years now. The latest major change, which streamlined everything, was great! However, now mortgages and checking account ads pop up when loading the app and interrupt the login. These ads should load AFTER one is successfully logged in, not before. When this is fixed and the touch login isn’t interrupted anymore, I would be happy to give it the last star.
  • Great improvement Feb 27, 2021

    By Dude322
    This is the easiest app to date, I really like the color that was added it makes it easier to read. There are several really good improvements. I hate change after I get used to using something but this Change was definitely worth it.
  • Such a Great Experience Dec 20, 2018

    By vincenzo.fehring
    I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone!
  • Good Feb 24, 2021

    By lev4451
    Love everything about it. EXCEPT the fact that sometimes it takes forever to charge up something. So me being approved for overdraft the app says I’ll still have money, but things & literally the next day owe $200 of overdraft fees because they took too long (days long) to process a payment. They usually work with me on those but it’s a big headache !
  • Life Time Member Nov 2, 2017

    By Scurlolg
    My father signed me up as a member in 1963 when SCFU was located on Ivy street. I have been associated with them since, and have no regrets. They have helped me through good and tough times and I am forever grateful to them. I recommend them as a financial institution for anyone who just needs someone to listen and understand their financial needs.
  • Mario Gonzalez Review on SFCU Jul 1, 2021

    By Moosicans
    Honestly I never knew to much about interest rates and banking and financing in general ; the first bank I ever had I got simply because a family member had it , knowing nothing. After 6 years of only banking with them , I realizing it was time for change. When i asked and asked around and finally SFCU was the choice. After only being a member for more then 6+ months . With no hesitation I recommend you all to everyone . Right away I was taken in explained credit , how I can improve it ; what I owe where and who. Refinance car benifits , credit card benifits . All that great stuff. Great bank and thank y’all so much for the love and support ! ~Mario Gonzalez
  • Jun 3, 2021

    By Frank Lara
    new update is great except the removed the ability to use PayPal directly from the app. it was incredibly convenient and much easier to handle then the external transfer option they give, which doesn't even work on one of my other checking accounts (Chase)
  • Best decision I ever made Nov 7, 2017

    By Cjcuzzz
    This company has helped me so much. Very easy to work with. Approved me for everything I needed. They will now get all of my business. I have a credit card with them, personal loan, auto loan, checking and savings, and one credit card that I used to pay off all of my other cards. I don’t have the best credit. But my credit is not terrible. I have 0 late payments on my credit. No one else would approve me for all of this but they did. Thank you.
  • Jul 7, 2021

    By Bʀᴀɴᴅɪ TX
    I am unable to log into my own account more than twice, and then it will tell me that I am unable to login due to security reasons. It even says this, when I log in with the correct sign in information every single time.
  • She’ll reps! Feb 19, 2021

    By ethic60
    She’ll is always helpful in all my transactions. I f something is wrong or something went wrong with my account they work on it immediately. They are kind and courteous at all times. If something personal is going on in their lives you never know. In my book that is a big plus for business! Thank you!
  • Better, but... Mar 24, 2021

    By just trying to submit!
    I’ve used this app for a couple of years now. The latest major change, which streamlined everything, was great! However, now mortgages and checking account ads pop up when loading the app and interrupt the login. These ads should load AFTER one is successfully logged in, not before. When this is fixed and the touch login isn’t interrupted anymore, I would be happy to give it the last star.
  • Great improvement Feb 27, 2021

    By Dude322
    This is the easiest app to date, I really like the color that was added it makes it easier to read. There are several really good improvements. I hate change after I get used to using something but this Change was definitely worth it.
  • Such a Great Experience Dec 20, 2018

    By vincenzo.fehring
    I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone!
  • Good Feb 24, 2021

    By lev4451
    Love everything about it. EXCEPT the fact that sometimes it takes forever to charge up something. So me being approved for overdraft the app says I’ll still have money, but things & literally the next day owe $200 of overdraft fees because they took too long (days long) to process a payment. They usually work with me on those but it’s a big headache !
  • Life Time Member Nov 2, 2017

    By Scurlolg
    My father signed me up as a member in 1963 when SCFU was located on Ivy street. I have been associated with them since, and have no regrets. They have helped me through good and tough times and I am forever grateful to them. I recommend them as a financial institution for anyone who just needs someone to listen and understand their financial needs.
  • Jun 11, 2021

    By Denise Bozeman
    This app is useless. No Technical support. Several reviews with issue. Mgmt is not reading them!! The update messed this app up!
  • Jun 14, 2021

    By Bianca Torres
    I hate the app right now. I was able to use zelle app before it was added on here and now I can't even use it one either this app or zelle. There's no sign of zelle on the website or the app. So frustrating.
  • Jun 2, 2021

    By Armando Garza
    Zelle is not supported on the banking app. So many problems I've had with SFCU I'm just about done with them
  • Jun 2, 2021

    By Q- Ball
    I have had to edit my positive review and post this. Sorry Guys but this APP SUCKS PERIOD AND YOU KNOW IT SO FIX THE PROBLEM!!!!
  • Jun 4, 2021

    By Leija VL
    Horrible..Go back to the old way.. Zelle not even an option As app shows it should be.
  • Apr 28, 2021

    By Jason Carmona
    App use to be user friendly.. Now it's trash!! The new app/update is so bad I'm thinking about changing banks!! Beware of this app!!
  • Jun 9, 2021

    By Amelia Nielsen
    App is useless, nothing but problems!!! Should have left it alone!!
  • Mar 3, 2021

    By Susanna Schuster
    I used to love this app but ever since the last update it has been such a hassle. The way it is organized is just terrible. I understand that you wanted to modernize it but at least keep the basic layout the same. And the HUGE ad for events that you have added to the main page is horrendous. I accidentally click on that thing every time! And it's an eyesore... Please fix the app or put it back to how it was.
  • Feb 13, 2021

    By Pete Flores
    Had the app about 2 years and all was pretty good until the complete overhaul they did recently. For me personally it now seems overly complicated with new features that seem pretty useless and they got rid of a few old features that came in handy. Maybe it just needs time.....
  • When it works, it's great! Aug 2, 2017

    By Andrea Wiget
    Half the time when I try to access my account either by the quick balance or full access, it times out and can't connect and my phone has either 5 full bars of service or connected to wifi. When it does work it is a time saver but it's annoying when it doesn't work and I have to find other means to access my account balances.

No reviews available

No reviews available

  • Mario Gonzalez Review on SFCU Jul 1, 2021

    By Moosicans
    Honestly I never knew to much about interest rates and banking and financing in general ; the first bank I ever had I got simply because a family member had it , knowing nothing. After 6 years of only banking with them , I realizing it was time for change. When i asked and asked around and finally SFCU was the choice. After only being a member for more then 6+ months . With no hesitation I recommend you all to everyone . Right away I was taken in explained credit , how I can improve it ; what I owe where and who. Refinance car benifits , credit card benifits . All that great stuff. Great bank and thank y’all so much for the love and support ! ~Mario Gonzalez
  • Best decision I ever made Nov 7, 2017

    By Cjcuzzz
    This company has helped me so much. Very easy to work with. Approved me for everything I needed. They will now get all of my business. I have a credit card with them, personal loan, auto loan, checking and savings, and one credit card that I used to pay off all of my other cards. I don’t have the best credit. But my credit is not terrible. I have 0 late payments on my credit. No one else would approve me for all of this but they did. Thank you.
  • She’ll reps! Feb 19, 2021

    By ethic60
    She’ll is always helpful in all my transactions. I f something is wrong or something went wrong with my account they work on it immediately. They are kind and courteous at all times. If something personal is going on in their lives you never know. In my book that is a big plus for business! Thank you!
  • Great improvement Feb 27, 2021

    By Dude322
    This is the easiest app to date, I really like the color that was added it makes it easier to read. There are several really good improvements. I hate change after I get used to using something but this Change was definitely worth it.
  • Such a Great Experience Dec 20, 2018

    By vincenzo.fehring
    I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone!
  • Life Time Member Nov 2, 2017

    By Scurlolg
    My father signed me up as a member in 1963 when SCFU was located on Ivy street. I have been associated with them since, and have no regrets. They have helped me through good and tough times and I am forever grateful to them. I recommend them as a financial institution for anyone who just needs someone to listen and understand their financial needs.
  • Love the App Love My Credit Union! Jan 31, 2019

    By jes eng
    Love the features on the app! I can disable my debit cards, and search most transactions. I especially love Shell FCU the customer service is amazing, and they treat me like a person. I can actually talk to someone that understands me, and might even live in my city. I recommend Shell to all my family and friends.
  • Jul 18, 2021

    By LuShondra Joseph
    Very convenient and user friendly!
  • What A Surprise! Feb 12, 2020

    By ThyStaff
    The online banking displays a very professional setup in my view. What really caught my attention is the ability to send gift checks and donations. This application on Shell FCU’s online banking will allow ThyStaff Foundation, LLC to operate our extended nonprofit in Puerto Rico and help those in need during these tough times. Thank you! Bendiciones/Blessings
  • Great Service Feb 20, 2018

    By Gwen L.
    I like this app much more than the previous big bank chains I’ve used in the past. I like being able to turn my card off/on as needed. I also like the alerts that I can set up to receive on multiple accounts.
  • Better, but... Mar 24, 2021

    By just trying to submit!
    I’ve used this app for a couple of years now. The latest major change, which streamlined everything, was great! However, now mortgages and checking account ads pop up when loading the app and interrupt the login. These ads should load AFTER one is successfully logged in, not before. When this is fixed and the touch login isn’t interrupted anymore, I would be happy to give it the last star.
  • Good Feb 24, 2021

    By lev4451
    Love everything about it. EXCEPT the fact that sometimes it takes forever to charge up something. So me being approved for overdraft the app says I’ll still have money, but things & literally the next day owe $200 of overdraft fees because they took too long (days long) to process a payment. They usually work with me on those but it’s a big headache !
  • Bill pay could be better. Jul 19, 2021

    By Phanagriff
    In the old program, you could go thru the list and input the amounts. Then click approve with one click. Also could print a copy of transactions. Would love to see that option available again.
  • Feb 22, 2021

    By Dawn Thornton
    I've been banking with you for a little over 25 years and I love y'all. I've been using your app for a few years and have found it easy to use. But, this last app update is not user friendly. The previous version was simple, intuitive and easy to read and navigate. Please consider simplifying this app again. Thank you
  • Needs extra support Jun 15, 2020

    By Berto, The Creator
    I love how easy and convenient it is, but wish the app supported Rooted/Jailbroken devices. I know it’s a “security” reason but that’s why you have Face ID and Touch ID or 2 step authentication. Don’t let the competitors have this available and approve the able to run the app on a jailbroken/rooted device please.
  • Jun 3, 2021

    By Frank Lara
    new update is great except the removed the ability to use PayPal directly from the app. it was incredibly convenient and much easier to handle then the external transfer option they give, which doesn't even work on one of my other checking accounts (Chase)
  • Jul 7, 2021

    By Bʀᴀɴᴅɪ TX
    I am unable to log into my own account more than twice, and then it will tell me that I am unable to login due to security reasons. It even says this, when I log in with the correct sign in information every single time.
  • The app is not user friendly for 2018 Sep 21, 2018

    By statement noted
    I mean this in the most positive way but the biometric fingerprint scan is almost obsolete now with most phones be able to do facial recognition. I wish the app had the option for both the fingerprint in the facial recognition. I don’t like the “ send money “ task. My other financial institutions BOA and NFCU and friends all use Zelle. But I am happier with the app. I hate trying to go to the location.
  • Mobile deposit needs some work Mar 29, 2021

    By gregbrutsche2
    Since the revamp of the app, the mobile deposit feature has really lacked. I’m not sure how much clearer I need to write the words ‘For Mobile Deposit Only’ for a deposit to be accepted. Especially in the covid times, it’s important to myself to deposit checks via mobile app. And I simply cannot get this done. Otherwise the app is great.
  • Great credit union Feb 19, 2018

    By Tundrabasser
    I’ve been a member 25 years , the only issue I’ve ever had was they haven’t verified boat insurance on a loan 2x and charged me a large sum of money that I had to fight to get taken off. Used to they would have called me to verify but I guess companies are all just getting too big and miss things that are important to members but other than that they do a good job.
  • Jun 14, 2021

    By Bianca Torres
    I hate the app right now. I was able to use zelle app before it was added on here and now I can't even use it one either this app or zelle. There's no sign of zelle on the website or the app. So frustrating.
  • Jun 2, 2021

    By Q- Ball
    I have had to edit my positive review and post this. Sorry Guys but this APP SUCKS PERIOD AND YOU KNOW IT SO FIX THE PROBLEM!!!!
  • Feb 13, 2021

    By Pete Flores
    Had the app about 2 years and all was pretty good until the complete overhaul they did recently. For me personally it now seems overly complicated with new features that seem pretty useless and they got rid of a few old features that came in handy. Maybe it just needs time.....
  • When it works, it's great! Aug 2, 2017

    By Andrea Wiget
    Half the time when I try to access my account either by the quick balance or full access, it times out and can't connect and my phone has either 5 full bars of service or connected to wifi. When it does work it is a time saver but it's annoying when it doesn't work and I have to find other means to access my account balances.
  • Feb 10, 2021

    By Marisol Barajas
    This Credit Union is a hassle to deal with any issues..Everytime they do an update on credit cards or debit cards you have to start all over with your acct making iy very difficult to access your own money or acct for anything..Also the new mobile app is terrible as they upgrade something but remove other options( no longer can do transfers from member to member)Frustating having to go in person everytime to fix 😡
  • Jun 11, 2021

    By Denise Bozeman
    This app is useless. No Technical support. Several reviews with issue. Mgmt is not reading them!! The update messed this app up!
  • Jun 2, 2021

    By Armando Garza
    Zelle is not supported on the banking app. So many problems I've had with SFCU I'm just about done with them
  • Jun 4, 2021

    By Leija VL
    Horrible..Go back to the old way.. Zelle not even an option As app shows it should be.
  • Apr 28, 2021

    By Jason Carmona
    App use to be user friendly.. Now it's trash!! The new app/update is so bad I'm thinking about changing banks!! Beware of this app!!
  • Jun 9, 2021

    By Amelia Nielsen
    App is useless, nothing but problems!!! Should have left it alone!!
  • Mar 3, 2021

    By Susanna Schuster
    I used to love this app but ever since the last update it has been such a hassle. The way it is organized is just terrible. I understand that you wanted to modernize it but at least keep the basic layout the same. And the HUGE ad for events that you have added to the main page is horrendous. I accidentally click on that thing every time! And it's an eyesore... Please fix the app or put it back to how it was.

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