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Shell FCU Mobile

Shell FCU Mobile

Shell FCU

Shell FCU’s Mobile App brings you financial peace of mind – anywhere & anytime!

4.8 Ratings 21K+ Reviews 50K+ Downloads

Ratings & Reviews

4.8
20.6K+ Ratings
  1. 5
    88+%
  2. 4
    6+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    3+%
Write a Review
  • She’ll reps! Feb 19, 2021

    By ethic60
    She’ll is always helpful in all my transactions. I f something is wrong or something went wrong with my account they work on it immediately. They are kind and courteous at all times. If something personal is going on in their lives you never know. In my book that is a big plus for business! Thank you!
    more
  • Feb 22, 2021

    By Dawn Thornton
    I've been banking with you for a little over 25 years and I love y'all. I've been using your app for a few years and have found it easy to use. But, this last app update is not user friendly. The previous version was simple, intuitive and easy to read and navigate. Please consider simplifying this app again. Thank you
    more
  • Better, but... Mar 24, 2021

    By just trying to submit!
    I’ve used this app for a couple of years now. The latest major change, which streamlined everything, was great! However, now mortgages and checking account ads pop up when loading the app and interrupt the login. These ads should load AFTER one is successfully logged in, not before. When this is fixed and the touch login isn’t interrupted anymore, I would be happy to give it the last star.
    more
  • Great improvement Feb 27, 2021

    By Dude322
    This is the easiest app to date, I really like the color that was added it makes it easier to read. There are several really good improvements. I hate change after I get used to using something but this Change was definitely worth it.
    more
  • Such a Great Experience Dec 20, 2018

    By vincenzo.fehring
    I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone!
    more
  • Feb 10, 2021

    By Marisol Barajas
    This Credit Union is a hassle to deal with any issues..Everytime they do an update on credit cards or debit cards you have to start all over with your acct making iy very difficult to access your own money or acct for anything..Also the new mobile app is terrible as they upgrade something but remove other options( no longer can do transfers from member to member)Frustating having to go in person everytime to fix 😡
    more
  • Feb 13, 2021

    By Pete Flores
    Had the app about 2 years and all was pretty good until the complete overhaul they did recently. For me personally it now seems overly complicated with new features that seem pretty useless and they got rid of a few old features that came in handy. Maybe it just needs time.....
    more
  • Mar 12, 2021

    By Lesley Sanchez
    New update is annoying! The transaction listings are so convoluted and not user friendly. Hate it! The one saving grace is the fact that you can save other member accounts for future transfers which is helpful
  • Feb 26, 2021

    By Roberto Silva
    App worked perfectly fine before the new update. Now the app will open and stay stuck on a screen showing the shell fcu logo and not do anything else. Already uninstalled and reinstalled it several times and still not working.
  • Feb 9, 2021

    By Shawn Varnado
    They made a new version of the app that is so much less responsive and easy to use than the previous version. Long boot times, constant holdijgnt on one screen, it turned a fantastic app to a terrible one over night.

No reviews available

  • She’ll reps! Feb 19, 2021

    By ethic60
    She’ll is always helpful in all my transactions. I f something is wrong or something went wrong with my account they work on it immediately. They are kind and courteous at all times. If something personal is going on in their lives you never know. In my book that is a big plus for business! Thank you!
    more
  • Great improvement Feb 27, 2021

    By Dude322
    This is the easiest app to date, I really like the color that was added it makes it easier to read. There are several really good improvements. I hate change after I get used to using something but this Change was definitely worth it.
    more
  • Such a Great Experience Dec 20, 2018

    By vincenzo.fehring
    I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone!
    more
  • Life Time Member Nov 2, 2017

    By Scurlolg
    My father signed me up as a member in 1963 when SCFU was located on Ivy street. I have been associated with them since, and have no regrets. They have helped me through good and tough times and I am forever grateful to them. I recommend them as a financial institution for anyone who just needs someone to listen and understand their financial needs.
    more
  • Love the App Love My Credit Union! Jan 31, 2019

    By jes eng
    Love the features on the app! I can disable my debit cards, and search most transactions. I especially love Shell FCU the customer service is amazing, and they treat me like a person. I can actually talk to someone that understands me, and might even live in my city. I recommend Shell to all my family and friends.
    more
  • Feb 22, 2021

    By Dawn Thornton
    I've been banking with you for a little over 25 years and I love y'all. I've been using your app for a few years and have found it easy to use. But, this last app update is not user friendly. The previous version was simple, intuitive and easy to read and navigate. Please consider simplifying this app again. Thank you
    more
  • Better, but... Mar 24, 2021

    By just trying to submit!
    I’ve used this app for a couple of years now. The latest major change, which streamlined everything, was great! However, now mortgages and checking account ads pop up when loading the app and interrupt the login. These ads should load AFTER one is successfully logged in, not before. When this is fixed and the touch login isn’t interrupted anymore, I would be happy to give it the last star.
    more
  • Good Feb 24, 2021

    By lev4451
    Love everything about it. EXCEPT the fact that sometimes it takes forever to charge up something. So me being approved for overdraft the app says I’ll still have money, but things & literally the next day owe $200 of overdraft fees because they took too long (days long) to process a payment. They usually work with me on those but it’s a big headache !
    more
  • Feb 27, 2021

    By Stephanie Londono-Aumada
    It's good. But wish you could see pending deposits.
  • Needs extra support Jun 15, 2020

    By Berto, The Creator
    I love how easy and convenient it is, but wish the app supported Rooted/Jailbroken devices. I know it’s a “security” reason but that’s why you have Face ID and Touch ID or 2 step authentication. Don’t let the competitors have this available and approve the able to run the app on a jailbroken/rooted device please.
    more
  • Feb 15, 2021

    By Adan Alanis
    I think it was better before the update. At least for what I would use it for. Just checking my balance and simple transfers between accounts but now it looks like the website and a little less easier to use by phone.
  • The app is not user friendly for 2018 Sep 21, 2018

    By statement noted
    I mean this in the most positive way but the biometric fingerprint scan is almost obsolete now with most phones be able to do facial recognition. I wish the app had the option for both the fingerprint in the facial recognition. I don’t like the “ send money “ task. My other financial institutions BOA and NFCU and friends all use Zelle. But I am happier with the app. I hate trying to go to the location.
    more
  • Mobile deposit needs some work Mar 29, 2021

    By gregbrutsche2
    Since the revamp of the app, the mobile deposit feature has really lacked. I’m not sure how much clearer I need to write the words ‘For Mobile Deposit Only’ for a deposit to be accepted. Especially in the covid times, it’s important to myself to deposit checks via mobile app. And I simply cannot get this done. Otherwise the app is great.
    more
  • Feb 18, 2021

    By Nick Noschese
    Loved the app, then hated it since this last update because the one main feature i used, they dont have anymore, which was "Quick Balance".....PLEASE PUT THIS FEATURE BACK IN YALL APP!!!
  • Great credit union Feb 19, 2018

    By Tundrabasser
    I’ve been a member 25 years , the only issue I’ve ever had was they haven’t verified boat insurance on a loan 2x and charged me a large sum of money that I had to fight to get taken off. Used to they would have called me to verify but I guess companies are all just getting too big and miss things that are important to members but other than that they do a good job.
    more
  • Feb 10, 2021

    By Marisol Barajas
    This Credit Union is a hassle to deal with any issues..Everytime they do an update on credit cards or debit cards you have to start all over with your acct making iy very difficult to access your own money or acct for anything..Also the new mobile app is terrible as they upgrade something but remove other options( no longer can do transfers from member to member)Frustating having to go in person everytime to fix 😡
    more
  • Feb 13, 2021

    By Pete Flores
    Had the app about 2 years and all was pretty good until the complete overhaul they did recently. For me personally it now seems overly complicated with new features that seem pretty useless and they got rid of a few old features that came in handy. Maybe it just needs time.....
    more
  • Feb 10, 2021

    By Anthony Kellogg
    Too much clutter for my taste. And I have yet to be able to sign in using fingerprint. So far, I prefer the older version.
  • Feb 9, 2021

    By Lisa Guajardo
    The only thing is that why is the routing # on the front before you even log in? I don't feel secure with that there
  • When it works, it's great! Aug 2, 2017

    By Andrea Wiget
    Half the time when I try to access my account either by the quick balance or full access, it times out and can't connect and my phone has either 5 full bars of service or connected to wifi. When it does work it is a time saver but it's annoying when it doesn't work and I have to find other means to access my account balances.
    more
  • Mar 12, 2021

    By Lesley Sanchez
    New update is annoying! The transaction listings are so convoluted and not user friendly. Hate it! The one saving grace is the fact that you can save other member accounts for future transfers which is helpful
  • Feb 26, 2021

    By Roberto Silva
    App worked perfectly fine before the new update. Now the app will open and stay stuck on a screen showing the shell fcu logo and not do anything else. Already uninstalled and reinstalled it several times and still not working.
  • Feb 9, 2021

    By Shawn Varnado
    They made a new version of the app that is so much less responsive and easy to use than the previous version. Long boot times, constant holdijgnt on one screen, it turned a fantastic app to a terrible one over night.
  • Feb 22, 2021

    By Caitlin Pz
    Here we go again. Another update around tax season and I the app won't load. Stop updating things that weren't broken in the first place. Should have left the app the way it was
  • Mar 10, 2021

    By J L
    Don't like the new app update. I can't get access to the full site and it's been annoying. I used to love the old version. Also, sometimes it takes forever to login.

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