About Shell FCU Mobile
Shell FCU’s Mobile App brings you financial peace of mind – anywhere & anytime!
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About Shell FCU Mobile
Manage your Shell FCU accounts securely and conveniently from anywhere! Using the Shell FCU Digital Banking App you can check your account balance, transaction history, control your card, make a mobile deposit, and more – all from your mobile device.
Since 1937, Shell FCU has improved the lives of thousands through service excellence, community outreach and lasting financial solutions for all stages in life. That’s why we developed the Shell FCU Digital Banking App to manage your everyday banking needs.
Features included are:
Dashboard - Manage all of your Shell FCU accounts in one easy to view dashboard. View available funds, the progress of savings goals, upcoming payments, how much you’ve deposited, and personal recommendations, all in one simple and easy to read screen.
Accounts - View and manage all of your cash accounts digitally. Review recent transactions, see current balances, and search for specific payments or deposits.
Bill Pay - Schedule or manually make payments on your bills through our easy-to-use bill pay system.
Fund Transfers - Send funds to and from your connected accounts through our easy-to-use fund transfer capability.
Since 1937, Shell FCU has improved the lives of thousands through service excellence, community outreach and lasting financial solutions for all stages in life. That’s why we developed the Shell FCU Digital Banking App to manage your everyday banking needs.
Features included are:
Dashboard - Manage all of your Shell FCU accounts in one easy to view dashboard. View available funds, the progress of savings goals, upcoming payments, how much you’ve deposited, and personal recommendations, all in one simple and easy to read screen.
Accounts - View and manage all of your cash accounts digitally. Review recent transactions, see current balances, and search for specific payments or deposits.
Bill Pay - Schedule or manually make payments on your bills through our easy-to-use bill pay system.
Fund Transfers - Send funds to and from your connected accounts through our easy-to-use fund transfer capability.
Ratings & Reviews
Write a Review
Community
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Mario Gonzalez Review on SFCU
Jul 1, 2021 Honestly I never knew to much about interest rates and banking and financing in general ; the first bank I ever had I got simply because a family member had it , knowing nothing. After 6 years of only banking with them , I realizing it was time for change. When i asked and asked around and finally SFCU was the choice. After only being a member for more then 6+ months . With no hesitation I recommend you all to everyone . Right away I was taken in explained credit , how I can improve it ; what I owe where and who. Refinance car benifits , credit card benifits . All that great stuff. Great bank and thank y’all so much for the love and support ! ~Mario Gonzalez more -
Jun 3, 2021 new update is great except the removed the ability to use PayPal directly from the app. it was incredibly convenient and much easier to handle then the external transfer option they give, which doesn't even work on one of my other checking accounts (Chase) more -
Best decision I ever made
Nov 7, 2017 This company has helped me so much. Very easy to work with. Approved me for everything I needed. They will now get all of my business. I have a credit card with them, personal loan, auto loan, checking and savings, and one credit card that I used to pay off all of my other cards. I don’t have the best credit. But my credit is not terrible. I have 0 late payments on my credit. No one else would approve me for all of this but they did. Thank you. more -
Jul 7, 2021 I am unable to log into my own account more than twice, and then it will tell me that I am unable to login due to security reasons. It even says this, when I log in with the correct sign in information every single time. -
She’ll reps!
Feb 19, 2021 She’ll is always helpful in all my transactions. I f something is wrong or something went wrong with my account they work on it immediately. They are kind and courteous at all times. If something personal is going on in their lives you never know. In my book that is a big plus for business! Thank you! more -
Better, but...
Mar 24, 2021 I’ve used this app for a couple of years now. The latest major change, which streamlined everything, was great! However, now mortgages and checking account ads pop up when loading the app and interrupt the login. These ads should load AFTER one is successfully logged in, not before. When this is fixed and the touch login isn’t interrupted anymore, I would be happy to give it the last star. more -
Great improvement
Feb 27, 2021 This is the easiest app to date, I really like the color that was added it makes it easier to read. There are several really good improvements. I hate change after I get used to using something but this Change was definitely worth it. more -
Such a Great Experience
Dec 20, 2018 I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone! more -
Good
Feb 24, 2021 Love everything about it. EXCEPT the fact that sometimes it takes forever to charge up something. So me being approved for overdraft the app says I’ll still have money, but things & literally the next day owe $200 of overdraft fees because they took too long (days long) to process a payment. They usually work with me on those but it’s a big headache ! more -
Life Time Member
Nov 2, 2017 My father signed me up as a member in 1963 when SCFU was located on Ivy street. I have been associated with them since, and have no regrets. They have helped me through good and tough times and I am forever grateful to them. I recommend them as a financial institution for anyone who just needs someone to listen and understand their financial needs. more
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Mario Gonzalez Review on SFCU
Jul 1, 2021 Honestly I never knew to much about interest rates and banking and financing in general ; the first bank I ever had I got simply because a family member had it , knowing nothing. After 6 years of only banking with them , I realizing it was time for change. When i asked and asked around and finally SFCU was the choice. After only being a member for more then 6+ months . With no hesitation I recommend you all to everyone . Right away I was taken in explained credit , how I can improve it ; what I owe where and who. Refinance car benifits , credit card benifits . All that great stuff. Great bank and thank y’all so much for the love and support ! ~Mario Gonzalez more -
Jun 3, 2021 new update is great except the removed the ability to use PayPal directly from the app. it was incredibly convenient and much easier to handle then the external transfer option they give, which doesn't even work on one of my other checking accounts (Chase) more -
Best decision I ever made
Nov 7, 2017 This company has helped me so much. Very easy to work with. Approved me for everything I needed. They will now get all of my business. I have a credit card with them, personal loan, auto loan, checking and savings, and one credit card that I used to pay off all of my other cards. I don’t have the best credit. But my credit is not terrible. I have 0 late payments on my credit. No one else would approve me for all of this but they did. Thank you. more -
Jul 7, 2021 I am unable to log into my own account more than twice, and then it will tell me that I am unable to login due to security reasons. It even says this, when I log in with the correct sign in information every single time. -
She’ll reps!
Feb 19, 2021 She’ll is always helpful in all my transactions. I f something is wrong or something went wrong with my account they work on it immediately. They are kind and courteous at all times. If something personal is going on in their lives you never know. In my book that is a big plus for business! Thank you! more -
Better, but...
Mar 24, 2021 I’ve used this app for a couple of years now. The latest major change, which streamlined everything, was great! However, now mortgages and checking account ads pop up when loading the app and interrupt the login. These ads should load AFTER one is successfully logged in, not before. When this is fixed and the touch login isn’t interrupted anymore, I would be happy to give it the last star. more -
Great improvement
Feb 27, 2021 This is the easiest app to date, I really like the color that was added it makes it easier to read. There are several really good improvements. I hate change after I get used to using something but this Change was definitely worth it. more -
Such a Great Experience
Dec 20, 2018 I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone! more -
Good
Feb 24, 2021 Love everything about it. EXCEPT the fact that sometimes it takes forever to charge up something. So me being approved for overdraft the app says I’ll still have money, but things & literally the next day owe $200 of overdraft fees because they took too long (days long) to process a payment. They usually work with me on those but it’s a big headache ! more -
Life Time Member
Nov 2, 2017 My father signed me up as a member in 1963 when SCFU was located on Ivy street. I have been associated with them since, and have no regrets. They have helped me through good and tough times and I am forever grateful to them. I recommend them as a financial institution for anyone who just needs someone to listen and understand their financial needs. more
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Jun 11, 2021 This app is useless. No Technical support. Several reviews with issue. Mgmt is not reading them!! The update messed this app up! -
Jun 14, 2021 I hate the app right now. I was able to use zelle app before it was added on here and now I can't even use it one either this app or zelle. There's no sign of zelle on the website or the app. So frustrating. -
Jun 2, 2021 Zelle is not supported on the banking app. So many problems I've had with SFCU I'm just about done with them -
Jun 2, 2021 I have had to edit my positive review and post this. Sorry Guys but this APP SUCKS PERIOD AND YOU KNOW IT SO FIX THE PROBLEM!!!! -
Jun 4, 2021 Horrible..Go back to the old way.. Zelle not even an option As app shows it should be. -
Apr 28, 2021 App use to be user friendly.. Now it's trash!! The new app/update is so bad I'm thinking about changing banks!! Beware of this app!! -
Jun 9, 2021 App is useless, nothing but problems!!! Should have left it alone!! -
Mar 3, 2021 I used to love this app but ever since the last update it has been such a hassle. The way it is organized is just terrible. I understand that you wanted to modernize it but at least keep the basic layout the same. And the HUGE ad for events that you have added to the main page is horrendous. I accidentally click on that thing every time! And it's an eyesore... Please fix the app or put it back to how it was. more -
Feb 13, 2021 Had the app about 2 years and all was pretty good until the complete overhaul they did recently. For me personally it now seems overly complicated with new features that seem pretty useless and they got rid of a few old features that came in handy. Maybe it just needs time..... more -
When it works, it's great!
Aug 2, 2017 Half the time when I try to access my account either by the quick balance or full access, it times out and can't connect and my phone has either 5 full bars of service or connected to wifi. When it does work it is a time saver but it's annoying when it doesn't work and I have to find other means to access my account balances. more
No reviews available
No reviews available
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Mario Gonzalez Review on SFCU
Jul 1, 2021 Honestly I never knew to much about interest rates and banking and financing in general ; the first bank I ever had I got simply because a family member had it , knowing nothing. After 6 years of only banking with them , I realizing it was time for change. When i asked and asked around and finally SFCU was the choice. After only being a member for more then 6+ months . With no hesitation I recommend you all to everyone . Right away I was taken in explained credit , how I can improve it ; what I owe where and who. Refinance car benifits , credit card benifits . All that great stuff. Great bank and thank y’all so much for the love and support ! ~Mario Gonzalez more -
Best decision I ever made
Nov 7, 2017 This company has helped me so much. Very easy to work with. Approved me for everything I needed. They will now get all of my business. I have a credit card with them, personal loan, auto loan, checking and savings, and one credit card that I used to pay off all of my other cards. I don’t have the best credit. But my credit is not terrible. I have 0 late payments on my credit. No one else would approve me for all of this but they did. Thank you. more -
She’ll reps!
Feb 19, 2021 She’ll is always helpful in all my transactions. I f something is wrong or something went wrong with my account they work on it immediately. They are kind and courteous at all times. If something personal is going on in their lives you never know. In my book that is a big plus for business! Thank you! more -
Great improvement
Feb 27, 2021 This is the easiest app to date, I really like the color that was added it makes it easier to read. There are several really good improvements. I hate change after I get used to using something but this Change was definitely worth it. more -
Such a Great Experience
Dec 20, 2018 I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone! more -
Life Time Member
Nov 2, 2017 My father signed me up as a member in 1963 when SCFU was located on Ivy street. I have been associated with them since, and have no regrets. They have helped me through good and tough times and I am forever grateful to them. I recommend them as a financial institution for anyone who just needs someone to listen and understand their financial needs. more -
Love the App Love My Credit Union!
Jan 31, 2019 Love the features on the app! I can disable my debit cards, and search most transactions. I especially love Shell FCU the customer service is amazing, and they treat me like a person. I can actually talk to someone that understands me, and might even live in my city. I recommend Shell to all my family and friends. more -
Jul 18, 2021 Very convenient and user friendly! -
What A Surprise!
Feb 12, 2020 The online banking displays a very professional setup in my view. What really caught my attention is the ability to send gift checks and donations. This application on Shell FCU’s online banking will allow ThyStaff Foundation, LLC to operate our extended nonprofit in Puerto Rico and help those in need during these tough times. Thank you! Bendiciones/Blessings more -
Great Service
Feb 20, 2018 I like this app much more than the previous big bank chains I’ve used in the past. I like being able to turn my card off/on as needed. I also like the alerts that I can set up to receive on multiple accounts.
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Better, but...
Mar 24, 2021 I’ve used this app for a couple of years now. The latest major change, which streamlined everything, was great! However, now mortgages and checking account ads pop up when loading the app and interrupt the login. These ads should load AFTER one is successfully logged in, not before. When this is fixed and the touch login isn’t interrupted anymore, I would be happy to give it the last star. more -
Good
Feb 24, 2021 Love everything about it. EXCEPT the fact that sometimes it takes forever to charge up something. So me being approved for overdraft the app says I’ll still have money, but things & literally the next day owe $200 of overdraft fees because they took too long (days long) to process a payment. They usually work with me on those but it’s a big headache ! more -
Bill pay could be better.
Jul 19, 2021 In the old program, you could go thru the list and input the amounts. Then click approve with one click. Also could print a copy of transactions. Would love to see that option available again. -
Feb 22, 2021 I've been banking with you for a little over 25 years and I love y'all. I've been using your app for a few years and have found it easy to use. But, this last app update is not user friendly. The previous version was simple, intuitive and easy to read and navigate. Please consider simplifying this app again. Thank you more -
Needs extra support
Jun 15, 2020 I love how easy and convenient it is, but wish the app supported Rooted/Jailbroken devices. I know it’s a “security” reason but that’s why you have Face ID and Touch ID or 2 step authentication. Don’t let the competitors have this available and approve the able to run the app on a jailbroken/rooted device please. more
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Jun 3, 2021 new update is great except the removed the ability to use PayPal directly from the app. it was incredibly convenient and much easier to handle then the external transfer option they give, which doesn't even work on one of my other checking accounts (Chase) more -
Jul 7, 2021 I am unable to log into my own account more than twice, and then it will tell me that I am unable to login due to security reasons. It even says this, when I log in with the correct sign in information every single time. -
The app is not user friendly for 2018
Sep 21, 2018 I mean this in the most positive way but the biometric fingerprint scan is almost obsolete now with most phones be able to do facial recognition. I wish the app had the option for both the fingerprint in the facial recognition. I don’t like the “ send money “ task. My other financial institutions BOA and NFCU and friends all use Zelle. But I am happier with the app. I hate trying to go to the location. more -
Mobile deposit needs some work
Mar 29, 2021 Since the revamp of the app, the mobile deposit feature has really lacked. I’m not sure how much clearer I need to write the words ‘For Mobile Deposit Only’ for a deposit to be accepted. Especially in the covid times, it’s important to myself to deposit checks via mobile app. And I simply cannot get this done. Otherwise the app is great. more -
Great credit union
Feb 19, 2018 I’ve been a member 25 years , the only issue I’ve ever had was they haven’t verified boat insurance on a loan 2x and charged me a large sum of money that I had to fight to get taken off. Used to they would have called me to verify but I guess companies are all just getting too big and miss things that are important to members but other than that they do a good job. more
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Jun 14, 2021 I hate the app right now. I was able to use zelle app before it was added on here and now I can't even use it one either this app or zelle. There's no sign of zelle on the website or the app. So frustrating. -
Jun 2, 2021 I have had to edit my positive review and post this. Sorry Guys but this APP SUCKS PERIOD AND YOU KNOW IT SO FIX THE PROBLEM!!!! -
Feb 13, 2021 Had the app about 2 years and all was pretty good until the complete overhaul they did recently. For me personally it now seems overly complicated with new features that seem pretty useless and they got rid of a few old features that came in handy. Maybe it just needs time..... more -
When it works, it's great!
Aug 2, 2017 Half the time when I try to access my account either by the quick balance or full access, it times out and can't connect and my phone has either 5 full bars of service or connected to wifi. When it does work it is a time saver but it's annoying when it doesn't work and I have to find other means to access my account balances. more -
Feb 10, 2021 This Credit Union is a hassle to deal with any issues..Everytime they do an update on credit cards or debit cards you have to start all over with your acct making iy very difficult to access your own money or acct for anything..Also the new mobile app is terrible as they upgrade something but remove other options( no longer can do transfers from member to member)Frustating having to go in person everytime to fix 😡 more
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Jun 11, 2021 This app is useless. No Technical support. Several reviews with issue. Mgmt is not reading them!! The update messed this app up! -
Jun 2, 2021 Zelle is not supported on the banking app. So many problems I've had with SFCU I'm just about done with them -
Jun 4, 2021 Horrible..Go back to the old way.. Zelle not even an option As app shows it should be. -
Apr 28, 2021 App use to be user friendly.. Now it's trash!! The new app/update is so bad I'm thinking about changing banks!! Beware of this app!! -
Jun 9, 2021 App is useless, nothing but problems!!! Should have left it alone!! -
Mar 3, 2021 I used to love this app but ever since the last update it has been such a hassle. The way it is organized is just terrible. I understand that you wanted to modernize it but at least keep the basic layout the same. And the HUGE ad for events that you have added to the main page is horrendous. I accidentally click on that thing every time! And it's an eyesore... Please fix the app or put it back to how it was. more
What’s Groovy
they are always so helpful and nice! any time i have ever had an issue, they solved it before i left the building. i love shell federal credit union! i wouldnt have any other bank.
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What’s Subpar
Add the zelle option already ,you could at least kept paypal option in,since those ATM you guys have barely work and constantly out of order.
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Release Notes
6.4.5
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