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Shell FCU's Mobile Banking is FREE & SECURE for transactions, balances & more!
see more about Shell FCU Mobile
About Shell FCU Mobile
Google Play
Shell Federal Credit Union’s Mobile Banking brings you financial peace of mind. Our mobile app is free & secure, because we believe you should be proud of your financial institution. Download the Shell FCU App today!
App Store
Shell FCU is bringing you Mobile Banking to your mobile device. Now you can get easy access to your online banking. Benefits include:
Balance – view your account balances and transaction histories.
Transfers – transfer money between your accounts.
Payments – pay your bills and view recent payments.
Locations – get directions to nearby branches and ATM’s based on your current location.
Contact Us – we’re here to help, get in touch with us.
Shell FCU Mobile Banking is FREE and SECURE. Security includes the latest in encryption.
Balance – view your account balances and transaction histories.
Transfers – transfer money between your accounts.
Payments – pay your bills and view recent payments.
Locations – get directions to nearby branches and ATM’s based on your current location.
Contact Us – we’re here to help, get in touch with us.
Shell FCU Mobile Banking is FREE and SECURE. Security includes the latest in encryption.
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Best decision I ever made
Nov 7, 2017 This company has helped me so much. Very easy to work with. Approved me for everything I needed. They will now get all of my business. I have a credit card with them, personal loan, auto loan, checking and savings, and one credit card that I used to pay off all of my other cards. I don’t have the best credit. But my credit is not terrible. I have 0 late payments on my credit. No one else would approve me for all of this but they did. Thank you.more -
Such a Great Experience
Dec 20, 2018 I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone!more -
Sep 2, 2020 Shell is a great credit union its simple to set up an account the app is pretty easy to use but it was a surprise to find I couldn't link my external account until its been open 3 months that was a downside for the fact I live a good distance and would like to make transaction online rather than driving to make depositsmore -
Life Time Member
Nov 2, 2017 My father signed me up as a member in 1963 when SCFU was located on Ivy street. I have been associated with them since, and have no regrets. They have helped me through good and tough times and I am forever grateful to them. I recommend them as a financial institution for anyone who just needs someone to listen and understand their financial needs.more -
Sep 7, 2020 Incredible app, the user experience is very good, the UI is easy to follow and intuitive. They did an awesome job with this, and was quite shocked to see that since its such a small business. Keep up the good workmore
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Jul 1, 2020 Worked great when I could use it. I haven't been able to log into the app since April. My password and username are correct, but it just keeps showing "unable to complete request try back shortly". I sent 2 emails to the developer's email, but never got a response.more -
Jul 9, 2020 Used to work fine. But for the past few weeks can't log in. I get an error message saying try again soon. Sent a notice to developers weeks ago, no response. Help.more -
Sep 4, 2020 The only real problem I have with the bank is that every month they keep changing me a $5 bad address fee so I have to call and have them remove it. It gets old in a hurry. I will say that I'm thinking about changing bank's. I don't think I should have to go through this every monthmore -
Jul 4, 2020 This app worked great until a few months ago but now I can't log in. Looks like a lot of other people are having the same problem. I know my credentials are correct. This is BSmore -
When it works, it's great!
Aug 2, 2017 Half the time when I try to access my account either by the quick balance or full access, it times out and can't connect and my phone has either 5 full bars of service or connected to wifi. When it does work it is a time saver but it's annoying when it doesn't work and I have to find other means to access my account balances.more
No reviews available
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Best decision I ever made
Nov 7, 2017 This company has helped me so much. Very easy to work with. Approved me for everything I needed. They will now get all of my business. I have a credit card with them, personal loan, auto loan, checking and savings, and one credit card that I used to pay off all of my other cards. I don’t have the best credit. But my credit is not terrible. I have 0 late payments on my credit. No one else would approve me for all of this but they did. Thank you.more -
Such a Great Experience
Dec 20, 2018 I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone!more -
Life Time Member
Nov 2, 2017 My father signed me up as a member in 1963 when SCFU was located on Ivy street. I have been associated with them since, and have no regrets. They have helped me through good and tough times and I am forever grateful to them. I recommend them as a financial institution for anyone who just needs someone to listen and understand their financial needs.more -
Sep 7, 2020 Incredible app, the user experience is very good, the UI is easy to follow and intuitive. They did an awesome job with this, and was quite shocked to see that since its such a small business. Keep up the good workmore -
Love the App Love My Credit Union!
Jan 31, 2019 Love the features on the app! I can disable my debit cards, and search most transactions. I especially love Shell FCU the customer service is amazing, and they treat me like a person. I can actually talk to someone that understands me, and might even live in my city. I recommend Shell to all my family and friends.more
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Sep 2, 2020 Shell is a great credit union its simple to set up an account the app is pretty easy to use but it was a surprise to find I couldn't link my external account until its been open 3 months that was a downside for the fact I live a good distance and would like to make transaction online rather than driving to make depositsmore -
Jul 30, 2020 Works well a good majority of the time. Occasionally I get locked out, or the wait time for the app to open is incredibly long. Other than that, I love all of the features (like mobile deposit, quick balance, etc).more -
Jul 29, 2020 Great Bank app. Could use a little transparency. Typically i can find what i need if i look hard enough. Please add text alerts when purchases are made. Thanks.more -
Sep 18, 2020 Love this app and the Shell FCU itself. Every employee I've met or dealt with have been very helpful and a pleasure to deal with.more -
Needs extra support
Jun 15, 2020 I love how easy and convenient it is, but wish the app supported Rooted/Jailbroken devices. I know it’s a “security” reason but that’s why you have Face ID and Touch ID or 2 step authentication. Don’t let the competitors have this available and approve the able to run the app on a jailbroken/rooted device please.more
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The app is not user friendly for 2018
Sep 21, 2018 I mean this in the most positive way but the biometric fingerprint scan is almost obsolete now with most phones be able to do facial recognition. I wish the app had the option for both the fingerprint in the facial recognition. I don’t like the “ send money “ task. My other financial institutions BOA and NFCU and friends all use Zelle. But I am happier with the app. I hate trying to go to the location.more -
Great credit union
Feb 19, 2018 I’ve been a member 25 years , the only issue I’ve ever had was they haven’t verified boat insurance on a loan 2x and charged me a large sum of money that I had to fight to get taken off. Used to they would have called me to verify but I guess companies are all just getting too big and miss things that are important to members but other than that they do a good job.more
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Sep 4, 2020 The only real problem I have with the bank is that every month they keep changing me a $5 bad address fee so I have to call and have them remove it. It gets old in a hurry. I will say that I'm thinking about changing bank's. I don't think I should have to go through this every monthmore -
When it works, it's great!
Aug 2, 2017 Half the time when I try to access my account either by the quick balance or full access, it times out and can't connect and my phone has either 5 full bars of service or connected to wifi. When it does work it is a time saver but it's annoying when it doesn't work and I have to find other means to access my account balances.more
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Jul 1, 2020 Worked great when I could use it. I haven't been able to log into the app since April. My password and username are correct, but it just keeps showing "unable to complete request try back shortly". I sent 2 emails to the developer's email, but never got a response.more -
Jul 9, 2020 Used to work fine. But for the past few weeks can't log in. I get an error message saying try again soon. Sent a notice to developers weeks ago, no response. Help.more -
Jul 4, 2020 This app worked great until a few months ago but now I can't log in. Looks like a lot of other people are having the same problem. I know my credentials are correct. This is BSmore -
Jul 23, 2020 Constant problems since you changed to vista either shell technical support is clueless and they work extremely hard to resolve problems or Visa is a poor choice!!more -
Jun 11, 2020 I changed my address online and over the phone with a representative before I moved to my new address just to come find out after a month of being at my new address all my info was still being sent to my old address where there are new residents. I made the decision to change credit unions as this is not acceptable. I had multiple accounts with them but not anymore. This is very upsetting that all account info was being sent to another address.more
What’s Groovy
I like it!! Didn't have a clue that my credit union would have an app but so thankful they let me know. It is user friendly and lets me do what I need to do with convenience! ***EDIT*** 7/29/2020 - I have been using this app without issue. No problems logging in, making transfers, paying bills, etc. - Still really enjoying this app!
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What’s Subpar
This app used to work very well. Then y'all jacked with it and now...impossible to log in without error message. Useless, congrats!! I've talked with someone in office and over phone. Both promised to have issue put before tech support. Yeah, right. What gives? 😡😡😡 ETA: still sucks! Why bother with SFCU when mobile app doesn't work, terrible in person customer service, long wait times on phone... Y'all too busy playing around to help me with my money? Time to move my money👋
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Filter Reviews
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Best decision I ever made
This company has helped me so much. Very easy to work with. Approved me for everything I needed. They will now get all of my business. I have a credit card with them, personal loan, auto loan, checking and savings, and one credit card that I used to pay off all of my other cards. I don’t have the best credit. But my credit is not terrible. I have 0 late payments on my credit. No one else would approve me for all of this but they did. Thank you. -
Such a Great Experience
I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone! -
Shell is a great credit union its simple to set up an account the app is pretty easy to use but it was a surprise to find I couldn't link my external account until its been open 3 months that was a downside for the fact I live a good distance and would like to make transaction online rather than driving to make deposits
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Life Time Member
My father signed me up as a member in 1963 when SCFU was located on Ivy street. I have been associated with them since, and have no regrets. They have helped me through good and tough times and I am forever grateful to them. I recommend them as a financial institution for anyone who just needs someone to listen and understand their financial needs. -
Incredible app, the user experience is very good, the UI is easy to follow and intuitive. They did an awesome job with this, and was quite shocked to see that since its such a small business. Keep up the good work
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Love the App Love My Credit Union!
Love the features on the app! I can disable my debit cards, and search most transactions. I especially love Shell FCU the customer service is amazing, and they treat me like a person. I can actually talk to someone that understands me, and might even live in my city. I recommend Shell to all my family and friends. -
What A Surprise!
The online banking displays a very professional setup in my view. What really caught my attention is the ability to send gift checks and donations. This application on Shell FCU’s online banking will allow ThyStaff Foundation, LLC to operate our extended nonprofit in Puerto Rico and help those in need during these tough times. Thank you! Bendiciones/Blessings -
Works well a good majority of the time. Occasionally I get locked out, or the wait time for the app to open is incredibly long. Other than that, I love all of the features (like mobile deposit, quick balance, etc).
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Great Service
I like this app much more than the previous big bank chains I’ve used in the past. I like being able to turn my card off/on as needed. I also like the alerts that I can set up to receive on multiple accounts. -
Great Bank app. Could use a little transparency. Typically i can find what i need if i look hard enough. Please add text alerts when purchases are made. Thanks.
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Please fix the app
Won’t let me sign in. Help!!!!!!!!
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Best decision I ever made
This company has helped me so much. Very easy to work with. Approved me for everything I needed. They will now get all of my business. I have a credit card with them, personal loan, auto loan, checking and savings, and one credit card that I used to pay off all of my other cards. I don’t have the best credit. But my credit is not terrible. I have 0 late payments on my credit. No one else would approve me for all of this but they did. Thank you. -
Such a Great Experience
I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone! -
Life Time Member
My father signed me up as a member in 1963 when SCFU was located on Ivy street. I have been associated with them since, and have no regrets. They have helped me through good and tough times and I am forever grateful to them. I recommend them as a financial institution for anyone who just needs someone to listen and understand their financial needs. -
Incredible app, the user experience is very good, the UI is easy to follow and intuitive. They did an awesome job with this, and was quite shocked to see that since its such a small business. Keep up the good work
-
Love the App Love My Credit Union!
Love the features on the app! I can disable my debit cards, and search most transactions. I especially love Shell FCU the customer service is amazing, and they treat me like a person. I can actually talk to someone that understands me, and might even live in my city. I recommend Shell to all my family and friends. -
What A Surprise!
The online banking displays a very professional setup in my view. What really caught my attention is the ability to send gift checks and donations. This application on Shell FCU’s online banking will allow ThyStaff Foundation, LLC to operate our extended nonprofit in Puerto Rico and help those in need during these tough times. Thank you! Bendiciones/Blessings -
Great Service
I like this app much more than the previous big bank chains I’ve used in the past. I like being able to turn my card off/on as needed. I also like the alerts that I can set up to receive on multiple accounts. -
I LOVE THIS COMPANY ❤️❤️❤️
Warm and Very welcoming, I will be switching all of my things over to my Credit union. My first credit union at that. I love this Company. ONLY THING IS, CAN WE GET A MORE UP TO DATE MOBILE APP, LOOKS KIND OF OUT DATED ON THE NEWER IOS. PLEWSE CAN WE GET A NEW MOBILE APP LOOK? But still in all I love it. Everything works correctly no complaints what’s so Ever. Best Credit Union to start with. -
My bank
You guys are a great bank I have tried so many banks and none were great as sfcu this bank has been the best I have had you guys back in the nineties and close my account secessfully reopen in 2019 and I find it amazing at my age couldn’t have it any better you guys are GREAT!!! -
I am very very happy with the SHELL Credit Union... great customer service helpful and polite. Had a problem with my card they got right on it don't know the outcome yet I am sure that they will take care of this also. ...... No worries..
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Shell is a great credit union its simple to set up an account the app is pretty easy to use but it was a surprise to find I couldn't link my external account until its been open 3 months that was a downside for the fact I live a good distance and would like to make transaction online rather than driving to make deposits
-
Works well a good majority of the time. Occasionally I get locked out, or the wait time for the app to open is incredibly long. Other than that, I love all of the features (like mobile deposit, quick balance, etc).
-
Great Bank app. Could use a little transparency. Typically i can find what i need if i look hard enough. Please add text alerts when purchases are made. Thanks.
-
Love this app and the Shell FCU itself. Every employee I've met or dealt with have been very helpful and a pleasure to deal with.
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Needs extra support
I love how easy and convenient it is, but wish the app supported Rooted/Jailbroken devices. I know it’s a “security” reason but that’s why you have Face ID and Touch ID or 2 step authentication. Don’t let the competitors have this available and approve the able to run the app on a jailbroken/rooted device please.
-
The app is not user friendly for 2018
I mean this in the most positive way but the biometric fingerprint scan is almost obsolete now with most phones be able to do facial recognition. I wish the app had the option for both the fingerprint in the facial recognition. I don’t like the “ send money “ task. My other financial institutions BOA and NFCU and friends all use Zelle. But I am happier with the app. I hate trying to go to the location. -
Great credit union
I’ve been a member 25 years , the only issue I’ve ever had was they haven’t verified boat insurance on a loan 2x and charged me a large sum of money that I had to fight to get taken off. Used to they would have called me to verify but I guess companies are all just getting too big and miss things that are important to members but other than that they do a good job.
Filter Reviews
-
Worked great when I could use it. I haven't been able to log into the app since April. My password and username are correct, but it just keeps showing "unable to complete request try back shortly". I sent 2 emails to the developer's email, but never got a response.
-
Used to work fine. But for the past few weeks can't log in. I get an error message saying try again soon. Sent a notice to developers weeks ago, no response. Help.
-
The only real problem I have with the bank is that every month they keep changing me a $5 bad address fee so I have to call and have them remove it. It gets old in a hurry. I will say that I'm thinking about changing bank's. I don't think I should have to go through this every month
-
This app worked great until a few months ago but now I can't log in. Looks like a lot of other people are having the same problem. I know my credentials are correct. This is BS
-
When it works, it's great!
Half the time when I try to access my account either by the quick balance or full access, it times out and can't connect and my phone has either 5 full bars of service or connected to wifi. When it does work it is a time saver but it's annoying when it doesn't work and I have to find other means to access my account balances. -
Constant problems since you changed to vista either shell technical support is clueless and they work extremely hard to resolve problems or Visa is a poor choice!!
-
I changed my address online and over the phone with a representative before I moved to my new address just to come find out after a month of being at my new address all my info was still being sent to my old address where there are new residents. I made the decision to change credit unions as this is not acceptable. I had multiple accounts with them but not anymore. This is very upsetting that all account info was being sent to another address.
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Repeatedly loses my login info and rejects any attempts to log in, even with biometrics, but the app fails every time.
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The app stopped working after last update in April keeps giving message try back later!!!!
No reviews available
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The only real problem I have with the bank is that every month they keep changing me a $5 bad address fee so I have to call and have them remove it. It gets old in a hurry. I will say that I'm thinking about changing bank's. I don't think I should have to go through this every month
-
When it works, it's great!
Half the time when I try to access my account either by the quick balance or full access, it times out and can't connect and my phone has either 5 full bars of service or connected to wifi. When it does work it is a time saver but it's annoying when it doesn't work and I have to find other means to access my account balances.
-
Worked great when I could use it. I haven't been able to log into the app since April. My password and username are correct, but it just keeps showing "unable to complete request try back shortly". I sent 2 emails to the developer's email, but never got a response.
-
Used to work fine. But for the past few weeks can't log in. I get an error message saying try again soon. Sent a notice to developers weeks ago, no response. Help.
-
This app worked great until a few months ago but now I can't log in. Looks like a lot of other people are having the same problem. I know my credentials are correct. This is BS
-
Constant problems since you changed to vista either shell technical support is clueless and they work extremely hard to resolve problems or Visa is a poor choice!!
-
I changed my address online and over the phone with a representative before I moved to my new address just to come find out after a month of being at my new address all my info was still being sent to my old address where there are new residents. I made the decision to change credit unions as this is not acceptable. I had multiple accounts with them but not anymore. This is very upsetting that all account info was being sent to another address.
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Repeatedly loses my login info and rejects any attempts to log in, even with biometrics, but the app fails every time.
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The app stopped working after last update in April keeps giving message try back later!!!!
There are no editor reviews currently available. Please check again soon.
Release Notes
4.21.69
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