About Shell FCU Mobile
Shell FCU’s Mobile App brings you financial peace of mind – anywhere & anytime!
see more about Shell FCU Mobile
About Shell FCU Mobile
Manage your Shell FCU accounts securely and conveniently from anywhere! Using the Shell FCU Digital Banking App you can check your account balance, transaction history, control your card, make a mobile deposit, and more – all from your mobile device.
Since 1937, Shell FCU has improved the lives of thousands through service excellence, community outreach and lasting financial solutions for all stages in life. That’s why we developed the Shell FCU Digital Banking App to manage your everyday banking needs.
Features included are:
Dashboard - Manage all of your Shell FCU accounts in one easy to view dashboard. View available funds, the progress of savings goals, upcoming payments, how much you’ve deposited, and personal recommendations, all in one simple and easy to read screen.
Accounts - View and manage all of your cash accounts digitally. Review recent transactions, see current balances, and search for specific payments or deposits.
Bill Pay - Schedule or manually make payments on your bills through our easy-to-use bill pay system.
Fund Transfers - Send funds to and from your connected accounts through our easy-to-use fund transfer capability.
Since 1937, Shell FCU has improved the lives of thousands through service excellence, community outreach and lasting financial solutions for all stages in life. That’s why we developed the Shell FCU Digital Banking App to manage your everyday banking needs.
Features included are:
Dashboard - Manage all of your Shell FCU accounts in one easy to view dashboard. View available funds, the progress of savings goals, upcoming payments, how much you’ve deposited, and personal recommendations, all in one simple and easy to read screen.
Accounts - View and manage all of your cash accounts digitally. Review recent transactions, see current balances, and search for specific payments or deposits.
Bill Pay - Schedule or manually make payments on your bills through our easy-to-use bill pay system.
Fund Transfers - Send funds to and from your connected accounts through our easy-to-use fund transfer capability.
Ratings & Reviews
Write a Review
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She’ll reps!
Feb 19, 2021 She’ll is always helpful in all my transactions. I f something is wrong or something went wrong with my account they work on it immediately. They are kind and courteous at all times. If something personal is going on in their lives you never know. In my book that is a big plus for business! Thank you!more -
Feb 22, 2021 I've been banking with you for a little over 25 years and I love y'all. I've been using your app for a few years and have found it easy to use. But, this last app update is not user friendly. The previous version was simple, intuitive and easy to read and navigate. Please consider simplifying this app again. Thank youmore -
Better, but...
Mar 24, 2021 I’ve used this app for a couple of years now. The latest major change, which streamlined everything, was great! However, now mortgages and checking account ads pop up when loading the app and interrupt the login. These ads should load AFTER one is successfully logged in, not before. When this is fixed and the touch login isn’t interrupted anymore, I would be happy to give it the last star.more -
Great improvement
Feb 27, 2021 This is the easiest app to date, I really like the color that was added it makes it easier to read. There are several really good improvements. I hate change after I get used to using something but this Change was definitely worth it.more -
Such a Great Experience
Dec 20, 2018 I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone!more
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Feb 10, 2021 This Credit Union is a hassle to deal with any issues..Everytime they do an update on credit cards or debit cards you have to start all over with your acct making iy very difficult to access your own money or acct for anything..Also the new mobile app is terrible as they upgrade something but remove other options( no longer can do transfers from member to member)Frustating having to go in person everytime to fix 😡more -
Feb 13, 2021 Had the app about 2 years and all was pretty good until the complete overhaul they did recently. For me personally it now seems overly complicated with new features that seem pretty useless and they got rid of a few old features that came in handy. Maybe it just needs time.....more -
Mar 12, 2021 New update is annoying! The transaction listings are so convoluted and not user friendly. Hate it! The one saving grace is the fact that you can save other member accounts for future transfers which is helpful -
Feb 26, 2021 App worked perfectly fine before the new update. Now the app will open and stay stuck on a screen showing the shell fcu logo and not do anything else. Already uninstalled and reinstalled it several times and still not working. -
Feb 9, 2021 They made a new version of the app that is so much less responsive and easy to use than the previous version. Long boot times, constant holdijgnt on one screen, it turned a fantastic app to a terrible one over night.
No reviews available
-
She’ll reps!
Feb 19, 2021 She’ll is always helpful in all my transactions. I f something is wrong or something went wrong with my account they work on it immediately. They are kind and courteous at all times. If something personal is going on in their lives you never know. In my book that is a big plus for business! Thank you!more -
Great improvement
Feb 27, 2021 This is the easiest app to date, I really like the color that was added it makes it easier to read. There are several really good improvements. I hate change after I get used to using something but this Change was definitely worth it.more -
Such a Great Experience
Dec 20, 2018 I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone!more -
Life Time Member
Nov 2, 2017 My father signed me up as a member in 1963 when SCFU was located on Ivy street. I have been associated with them since, and have no regrets. They have helped me through good and tough times and I am forever grateful to them. I recommend them as a financial institution for anyone who just needs someone to listen and understand their financial needs.more -
Love the App Love My Credit Union!
Jan 31, 2019 Love the features on the app! I can disable my debit cards, and search most transactions. I especially love Shell FCU the customer service is amazing, and they treat me like a person. I can actually talk to someone that understands me, and might even live in my city. I recommend Shell to all my family and friends.more
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Feb 22, 2021 I've been banking with you for a little over 25 years and I love y'all. I've been using your app for a few years and have found it easy to use. But, this last app update is not user friendly. The previous version was simple, intuitive and easy to read and navigate. Please consider simplifying this app again. Thank youmore -
Better, but...
Mar 24, 2021 I’ve used this app for a couple of years now. The latest major change, which streamlined everything, was great! However, now mortgages and checking account ads pop up when loading the app and interrupt the login. These ads should load AFTER one is successfully logged in, not before. When this is fixed and the touch login isn’t interrupted anymore, I would be happy to give it the last star.more -
Good
Feb 24, 2021 Love everything about it. EXCEPT the fact that sometimes it takes forever to charge up something. So me being approved for overdraft the app says I’ll still have money, but things & literally the next day owe $200 of overdraft fees because they took too long (days long) to process a payment. They usually work with me on those but it’s a big headache !more -
Feb 27, 2021 It's good. But wish you could see pending deposits. -
Needs extra support
Jun 15, 2020 I love how easy and convenient it is, but wish the app supported Rooted/Jailbroken devices. I know it’s a “security” reason but that’s why you have Face ID and Touch ID or 2 step authentication. Don’t let the competitors have this available and approve the able to run the app on a jailbroken/rooted device please.more
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Feb 15, 2021 I think it was better before the update. At least for what I would use it for. Just checking my balance and simple transfers between accounts but now it looks like the website and a little less easier to use by phone. -
The app is not user friendly for 2018
Sep 21, 2018 I mean this in the most positive way but the biometric fingerprint scan is almost obsolete now with most phones be able to do facial recognition. I wish the app had the option for both the fingerprint in the facial recognition. I don’t like the “ send money “ task. My other financial institutions BOA and NFCU and friends all use Zelle. But I am happier with the app. I hate trying to go to the location.more -
Mobile deposit needs some work
Mar 29, 2021 Since the revamp of the app, the mobile deposit feature has really lacked. I’m not sure how much clearer I need to write the words ‘For Mobile Deposit Only’ for a deposit to be accepted. Especially in the covid times, it’s important to myself to deposit checks via mobile app. And I simply cannot get this done. Otherwise the app is great.more -
Feb 18, 2021 Loved the app, then hated it since this last update because the one main feature i used, they dont have anymore, which was "Quick Balance".....PLEASE PUT THIS FEATURE BACK IN YALL APP!!! -
Great credit union
Feb 19, 2018 I’ve been a member 25 years , the only issue I’ve ever had was they haven’t verified boat insurance on a loan 2x and charged me a large sum of money that I had to fight to get taken off. Used to they would have called me to verify but I guess companies are all just getting too big and miss things that are important to members but other than that they do a good job.more
-
Feb 10, 2021 This Credit Union is a hassle to deal with any issues..Everytime they do an update on credit cards or debit cards you have to start all over with your acct making iy very difficult to access your own money or acct for anything..Also the new mobile app is terrible as they upgrade something but remove other options( no longer can do transfers from member to member)Frustating having to go in person everytime to fix 😡more -
Feb 13, 2021 Had the app about 2 years and all was pretty good until the complete overhaul they did recently. For me personally it now seems overly complicated with new features that seem pretty useless and they got rid of a few old features that came in handy. Maybe it just needs time.....more -
Feb 10, 2021 Too much clutter for my taste. And I have yet to be able to sign in using fingerprint. So far, I prefer the older version. -
Feb 9, 2021 The only thing is that why is the routing # on the front before you even log in? I don't feel secure with that there -
When it works, it's great!
Aug 2, 2017 Half the time when I try to access my account either by the quick balance or full access, it times out and can't connect and my phone has either 5 full bars of service or connected to wifi. When it does work it is a time saver but it's annoying when it doesn't work and I have to find other means to access my account balances.more
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Mar 12, 2021 New update is annoying! The transaction listings are so convoluted and not user friendly. Hate it! The one saving grace is the fact that you can save other member accounts for future transfers which is helpful -
Feb 26, 2021 App worked perfectly fine before the new update. Now the app will open and stay stuck on a screen showing the shell fcu logo and not do anything else. Already uninstalled and reinstalled it several times and still not working. -
Feb 9, 2021 They made a new version of the app that is so much less responsive and easy to use than the previous version. Long boot times, constant holdijgnt on one screen, it turned a fantastic app to a terrible one over night. -
Feb 22, 2021 Here we go again. Another update around tax season and I the app won't load. Stop updating things that weren't broken in the first place. Should have left the app the way it was -
Mar 10, 2021 Don't like the new app update. I can't get access to the full site and it's been annoying. I used to love the old version. Also, sometimes it takes forever to login.
What’s Groovy
This company has helped me so much. Very easy to work with. Approved me for everything I needed. They will now get all of my business.
I have a credit card with them, personal loan, auto loan, checking and savings, and one credit card that I used to pay off all of my other cards.
I don’t have the best credit. But my credit is not terrible. I have 0 late payments on my credit. No one else would approve me for all of this but they did. Thank you.
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less
What’s Subpar
I used to love this app but ever since the last update it has been such a hassle. The way it is organized is just terrible. I understand that you wanted to modernize it but at least keep the basic layout the same. And the HUGE ad for events that you have added to the main page is horrendous. I accidentally click on that thing every time! And it's an eyesore... Please fix the app or put it back to how it was.
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less
Filter Reviews
-
She’ll reps!
She’ll is always helpful in all my transactions. I f something is wrong or something went wrong with my account they work on it immediately. They are kind and courteous at all times. If something personal is going on in their lives you never know. In my book that is a big plus for business! Thank you! -
I've been banking with you for a little over 25 years and I love y'all. I've been using your app for a few years and have found it easy to use. But, this last app update is not user friendly. The previous version was simple, intuitive and easy to read and navigate. Please consider simplifying this app again. Thank you
-
Better, but...
I’ve used this app for a couple of years now. The latest major change, which streamlined everything, was great! However, now mortgages and checking account ads pop up when loading the app and interrupt the login. These ads should load AFTER one is successfully logged in, not before. When this is fixed and the touch login isn’t interrupted anymore, I would be happy to give it the last star. -
Great improvement
This is the easiest app to date, I really like the color that was added it makes it easier to read. There are several really good improvements. I hate change after I get used to using something but this Change was definitely worth it. -
Such a Great Experience
I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone! -
I think it was better before the update. At least for what I would use it for. Just checking my balance and simple transfers between accounts but now it looks like the website and a little less easier to use by phone.
-
Good
Love everything about it. EXCEPT the fact that sometimes it takes forever to charge up something. So me being approved for overdraft the app says I’ll still have money, but things & literally the next day owe $200 of overdraft fees because they took too long (days long) to process a payment. They usually work with me on those but it’s a big headache ! -
Life Time Member
My father signed me up as a member in 1963 when SCFU was located on Ivy street. I have been associated with them since, and have no regrets. They have helped me through good and tough times and I am forever grateful to them. I recommend them as a financial institution for anyone who just needs someone to listen and understand their financial needs. -
Love the App Love My Credit Union!
Love the features on the app! I can disable my debit cards, and search most transactions. I especially love Shell FCU the customer service is amazing, and they treat me like a person. I can actually talk to someone that understands me, and might even live in my city. I recommend Shell to all my family and friends. -
What A Surprise!
The online banking displays a very professional setup in my view. What really caught my attention is the ability to send gift checks and donations. This application on Shell FCU’s online banking will allow ThyStaff Foundation, LLC to operate our extended nonprofit in Puerto Rico and help those in need during these tough times. Thank you! Bendiciones/Blessings
No reviews available
-
She’ll reps!
She’ll is always helpful in all my transactions. I f something is wrong or something went wrong with my account they work on it immediately. They are kind and courteous at all times. If something personal is going on in their lives you never know. In my book that is a big plus for business! Thank you! -
Great improvement
This is the easiest app to date, I really like the color that was added it makes it easier to read. There are several really good improvements. I hate change after I get used to using something but this Change was definitely worth it. -
Such a Great Experience
I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone! -
Life Time Member
My father signed me up as a member in 1963 when SCFU was located on Ivy street. I have been associated with them since, and have no regrets. They have helped me through good and tough times and I am forever grateful to them. I recommend them as a financial institution for anyone who just needs someone to listen and understand their financial needs. -
Love the App Love My Credit Union!
Love the features on the app! I can disable my debit cards, and search most transactions. I especially love Shell FCU the customer service is amazing, and they treat me like a person. I can actually talk to someone that understands me, and might even live in my city. I recommend Shell to all my family and friends. -
What A Surprise!
The online banking displays a very professional setup in my view. What really caught my attention is the ability to send gift checks and donations. This application on Shell FCU’s online banking will allow ThyStaff Foundation, LLC to operate our extended nonprofit in Puerto Rico and help those in need during these tough times. Thank you! Bendiciones/Blessings -
Great Service
I like this app much more than the previous big bank chains I’ve used in the past. I like being able to turn my card off/on as needed. I also like the alerts that I can set up to receive on multiple accounts. -
My bank
You guys are a great bank I have tried so many banks and none were great as sfcu this bank has been the best I have had you guys back in the nineties and close my account secessfully reopen in 2019 and I find it amazing at my age couldn’t have it any better you guys are GREAT!!! -
I LOVE THIS COMPANY ❤️❤️❤️
Warm and Very welcoming, I will be switching all of my things over to my Credit union. My first credit union at that. I love this Company. ONLY THING IS, CAN WE GET A MORE UP TO DATE MOBILE APP, LOOKS KIND OF OUT DATED ON THE NEWER IOS. PLEWSE CAN WE GET A NEW MOBILE APP LOOK? But still in all I love it. Everything works correctly no complaints what’s so Ever. Best Credit Union to start with. -
Very helpful when you have questions and concerns.
-
I've been banking with you for a little over 25 years and I love y'all. I've been using your app for a few years and have found it easy to use. But, this last app update is not user friendly. The previous version was simple, intuitive and easy to read and navigate. Please consider simplifying this app again. Thank you
-
Better, but...
I’ve used this app for a couple of years now. The latest major change, which streamlined everything, was great! However, now mortgages and checking account ads pop up when loading the app and interrupt the login. These ads should load AFTER one is successfully logged in, not before. When this is fixed and the touch login isn’t interrupted anymore, I would be happy to give it the last star. -
Good
Love everything about it. EXCEPT the fact that sometimes it takes forever to charge up something. So me being approved for overdraft the app says I’ll still have money, but things & literally the next day owe $200 of overdraft fees because they took too long (days long) to process a payment. They usually work with me on those but it’s a big headache ! -
It's good. But wish you could see pending deposits.
-
Needs extra support
I love how easy and convenient it is, but wish the app supported Rooted/Jailbroken devices. I know it’s a “security” reason but that’s why you have Face ID and Touch ID or 2 step authentication. Don’t let the competitors have this available and approve the able to run the app on a jailbroken/rooted device please.
-
I think it was better before the update. At least for what I would use it for. Just checking my balance and simple transfers between accounts but now it looks like the website and a little less easier to use by phone.
-
The app is not user friendly for 2018
I mean this in the most positive way but the biometric fingerprint scan is almost obsolete now with most phones be able to do facial recognition. I wish the app had the option for both the fingerprint in the facial recognition. I don’t like the “ send money “ task. My other financial institutions BOA and NFCU and friends all use Zelle. But I am happier with the app. I hate trying to go to the location. -
Mobile deposit needs some work
Since the revamp of the app, the mobile deposit feature has really lacked. I’m not sure how much clearer I need to write the words ‘For Mobile Deposit Only’ for a deposit to be accepted. Especially in the covid times, it’s important to myself to deposit checks via mobile app. And I simply cannot get this done. Otherwise the app is great. -
Loved the app, then hated it since this last update because the one main feature i used, they dont have anymore, which was "Quick Balance".....PLEASE PUT THIS FEATURE BACK IN YALL APP!!!
-
Great credit union
I’ve been a member 25 years , the only issue I’ve ever had was they haven’t verified boat insurance on a loan 2x and charged me a large sum of money that I had to fight to get taken off. Used to they would have called me to verify but I guess companies are all just getting too big and miss things that are important to members but other than that they do a good job.
Filter Reviews
-
This Credit Union is a hassle to deal with any issues..Everytime they do an update on credit cards or debit cards you have to start all over with your acct making iy very difficult to access your own money or acct for anything..Also the new mobile app is terrible as they upgrade something but remove other options( no longer can do transfers from member to member)Frustating having to go in person everytime to fix 😡
-
Had the app about 2 years and all was pretty good until the complete overhaul they did recently. For me personally it now seems overly complicated with new features that seem pretty useless and they got rid of a few old features that came in handy. Maybe it just needs time.....
-
New update is annoying! The transaction listings are so convoluted and not user friendly. Hate it! The one saving grace is the fact that you can save other member accounts for future transfers which is helpful
-
App worked perfectly fine before the new update. Now the app will open and stay stuck on a screen showing the shell fcu logo and not do anything else. Already uninstalled and reinstalled it several times and still not working.
-
They made a new version of the app that is so much less responsive and easy to use than the previous version. Long boot times, constant holdijgnt on one screen, it turned a fantastic app to a terrible one over night.
-
Here we go again. Another update around tax season and I the app won't load. Stop updating things that weren't broken in the first place. Should have left the app the way it was
-
Don't like the new app update. I can't get access to the full site and it's been annoying. I used to love the old version. Also, sometimes it takes forever to login.
-
Too much clutter for my taste. And I have yet to be able to sign in using fingerprint. So far, I prefer the older version.
-
The app used to be perfectly fine until they updated it now I have to keep uninstalling and reinstalling the app so I can log in I'll change my review if they fix the bugs
-
The only thing is that why is the routing # on the front before you even log in? I don't feel secure with that there
-
App not working
Told me to go to the Apple Store and update the app, now the app is saying the app is “Coning Soon”.
-
This Credit Union is a hassle to deal with any issues..Everytime they do an update on credit cards or debit cards you have to start all over with your acct making iy very difficult to access your own money or acct for anything..Also the new mobile app is terrible as they upgrade something but remove other options( no longer can do transfers from member to member)Frustating having to go in person everytime to fix 😡
-
Had the app about 2 years and all was pretty good until the complete overhaul they did recently. For me personally it now seems overly complicated with new features that seem pretty useless and they got rid of a few old features that came in handy. Maybe it just needs time.....
-
Too much clutter for my taste. And I have yet to be able to sign in using fingerprint. So far, I prefer the older version.
-
The only thing is that why is the routing # on the front before you even log in? I don't feel secure with that there
-
When it works, it's great!
Half the time when I try to access my account either by the quick balance or full access, it times out and can't connect and my phone has either 5 full bars of service or connected to wifi. When it does work it is a time saver but it's annoying when it doesn't work and I have to find other means to access my account balances.
-
New update is annoying! The transaction listings are so convoluted and not user friendly. Hate it! The one saving grace is the fact that you can save other member accounts for future transfers which is helpful
-
App worked perfectly fine before the new update. Now the app will open and stay stuck on a screen showing the shell fcu logo and not do anything else. Already uninstalled and reinstalled it several times and still not working.
-
They made a new version of the app that is so much less responsive and easy to use than the previous version. Long boot times, constant holdijgnt on one screen, it turned a fantastic app to a terrible one over night.
-
Here we go again. Another update around tax season and I the app won't load. Stop updating things that weren't broken in the first place. Should have left the app the way it was
-
Don't like the new app update. I can't get access to the full site and it's been annoying. I used to love the old version. Also, sometimes it takes forever to login.
-
The app used to be perfectly fine until they updated it now I have to keep uninstalling and reinstalling the app so I can log in I'll change my review if they fix the bugs
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Update as instructed now cannot access account. Not happy...not one bit.
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dis is what happens when developers listen to people cry old app was working fine for 3 yrs now dat uve updated ,app crashes ,wont let you login its worthless ,why fix what aint broken ,dumbass
There are no editor reviews currently available. Please check again soon.
Release Notes
6.0.0
Feedback or Complaints? AppGrooves helps you contact the developer directly.
Last Verified: 04/14/2021
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