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Shell FCU Mobile

Shell FCU Mobile

Shell FCU

Shell FCU's Mobile Banking is FREE & SECURE for transactions, balances & more!

4.8 Ratings 18K+ Reviews 50K+ Downloads

About Shell FCU Mobile

Shell FCU's Mobile Banking is FREE & SECURE for transactions, balances & more!
see more about Shell FCU Mobile

Ratings & Reviews

4.8
18.2K+ Ratings
  1. 5
    89%
  2. 4
    7%
  3. 3
    2%
  4. 2
    1%
  5. 1
    2%
  • Best decision I ever made Nov 7, 2017

    By Cjcuzzz
    This company has helped me so much. Very easy to work with. Approved me for everything I needed. They will now get all of my business. I have a credit card with them, personal loan, auto loan, checking and savings, and one credit card that I used to pay off all of my other cards. I don’t have the best credit. But my credit is not terrible. I have 0 late payments on my credit. No one else would approve me for all of this but they did. Thank you.
    more
  • Such a Great Experience Dec 20, 2018

    By vincenzo.fehring
    I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone!
    more
  • Sep 2, 2020

    By Susan Boles
    Shell is a great credit union its simple to set up an account the app is pretty easy to use but it was a surprise to find I couldn't link my external account until its been open 3 months that was a downside for the fact I live a good distance and would like to make transaction online rather than driving to make deposits
    more
  • Life Time Member Nov 2, 2017

    By Scurlolg
    My father signed me up as a member in 1963 when SCFU was located on Ivy street. I have been associated with them since, and have no regrets. They have helped me through good and tough times and I am forever grateful to them. I recommend them as a financial institution for anyone who just needs someone to listen and understand their financial needs.
    more
  • Sep 7, 2020

    By Colton Leach
    Incredible app, the user experience is very good, the UI is easy to follow and intuitive. They did an awesome job with this, and was quite shocked to see that since its such a small business. Keep up the good work
    more
  • Jul 1, 2020

    By Charlene Nichols
    Worked great when I could use it. I haven't been able to log into the app since April. My password and username are correct, but it just keeps showing "unable to complete request try back shortly". I sent 2 emails to the developer's email, but never got a response.
    more
  • Jul 9, 2020

    By Esteban garcia
    Used to work fine. But for the past few weeks can't log in. I get an error message saying try again soon. Sent a notice to developers weeks ago, no response. Help.
    more
  • Sep 4, 2020

    By Jeff Lowery
    The only real problem I have with the bank is that every month they keep changing me a $5 bad address fee so I have to call and have them remove it. It gets old in a hurry. I will say that I'm thinking about changing bank's. I don't think I should have to go through this every month
    more
  • Jul 4, 2020

    By Schowers
    This app worked great until a few months ago but now I can't log in. Looks like a lot of other people are having the same problem. I know my credentials are correct. This is BS
    more
  • When it works, it's great! Aug 2, 2017

    By Andrea Wiget
    Half the time when I try to access my account either by the quick balance or full access, it times out and can't connect and my phone has either 5 full bars of service or connected to wifi. When it does work it is a time saver but it's annoying when it doesn't work and I have to find other means to access my account balances.
    more

No reviews available

  • Best decision I ever made Nov 7, 2017

    By Cjcuzzz
    This company has helped me so much. Very easy to work with. Approved me for everything I needed. They will now get all of my business. I have a credit card with them, personal loan, auto loan, checking and savings, and one credit card that I used to pay off all of my other cards. I don’t have the best credit. But my credit is not terrible. I have 0 late payments on my credit. No one else would approve me for all of this but they did. Thank you.
    more
  • Such a Great Experience Dec 20, 2018

    By vincenzo.fehring
    I’m brand new to Shell FCU, and the experience has been fantastic so far! Everyone at the branch is extremely helpful, and the app makes managing my accounts so much easier! I love the indication icons for pending transactions versus posted transactions. Makes glancing at my account so easy. Totally recommend this for everyone!
    more
  • Life Time Member Nov 2, 2017

    By Scurlolg
    My father signed me up as a member in 1963 when SCFU was located on Ivy street. I have been associated with them since, and have no regrets. They have helped me through good and tough times and I am forever grateful to them. I recommend them as a financial institution for anyone who just needs someone to listen and understand their financial needs.
    more
  • Sep 7, 2020

    By Colton Leach
    Incredible app, the user experience is very good, the UI is easy to follow and intuitive. They did an awesome job with this, and was quite shocked to see that since its such a small business. Keep up the good work
    more
  • Love the App Love My Credit Union! Jan 31, 2019

    By jes eng
    Love the features on the app! I can disable my debit cards, and search most transactions. I especially love Shell FCU the customer service is amazing, and they treat me like a person. I can actually talk to someone that understands me, and might even live in my city. I recommend Shell to all my family and friends.
    more
  • Sep 2, 2020

    By Susan Boles
    Shell is a great credit union its simple to set up an account the app is pretty easy to use but it was a surprise to find I couldn't link my external account until its been open 3 months that was a downside for the fact I live a good distance and would like to make transaction online rather than driving to make deposits
    more
  • Jul 30, 2020

    By Caylin Salinas
    Works well a good majority of the time. Occasionally I get locked out, or the wait time for the app to open is incredibly long. Other than that, I love all of the features (like mobile deposit, quick balance, etc).
    more
  • Jul 29, 2020

    By Keith Matetzschk
    Great Bank app. Could use a little transparency. Typically i can find what i need if i look hard enough. Please add text alerts when purchases are made. Thanks.
    more
  • Sep 18, 2020

    By Reb Terror
    Love this app and the Shell FCU itself. Every employee I've met or dealt with have been very helpful and a pleasure to deal with.
    more
  • Needs extra support Jun 15, 2020

    By Berto, The Creator
    I love how easy and convenient it is, but wish the app supported Rooted/Jailbroken devices. I know it’s a “security” reason but that’s why you have Face ID and Touch ID or 2 step authentication. Don’t let the competitors have this available and approve the able to run the app on a jailbroken/rooted device please.
    more
  • The app is not user friendly for 2018 Sep 21, 2018

    By statement noted
    I mean this in the most positive way but the biometric fingerprint scan is almost obsolete now with most phones be able to do facial recognition. I wish the app had the option for both the fingerprint in the facial recognition. I don’t like the “ send money “ task. My other financial institutions BOA and NFCU and friends all use Zelle. But I am happier with the app. I hate trying to go to the location.
    more
  • Great credit union Feb 19, 2018

    By Tundrabasser
    I’ve been a member 25 years , the only issue I’ve ever had was they haven’t verified boat insurance on a loan 2x and charged me a large sum of money that I had to fight to get taken off. Used to they would have called me to verify but I guess companies are all just getting too big and miss things that are important to members but other than that they do a good job.
    more
  • Sep 4, 2020

    By Jeff Lowery
    The only real problem I have with the bank is that every month they keep changing me a $5 bad address fee so I have to call and have them remove it. It gets old in a hurry. I will say that I'm thinking about changing bank's. I don't think I should have to go through this every month
    more
  • When it works, it's great! Aug 2, 2017

    By Andrea Wiget
    Half the time when I try to access my account either by the quick balance or full access, it times out and can't connect and my phone has either 5 full bars of service or connected to wifi. When it does work it is a time saver but it's annoying when it doesn't work and I have to find other means to access my account balances.
    more
  • Jul 1, 2020

    By Charlene Nichols
    Worked great when I could use it. I haven't been able to log into the app since April. My password and username are correct, but it just keeps showing "unable to complete request try back shortly". I sent 2 emails to the developer's email, but never got a response.
    more
  • Jul 9, 2020

    By Esteban garcia
    Used to work fine. But for the past few weeks can't log in. I get an error message saying try again soon. Sent a notice to developers weeks ago, no response. Help.
    more
  • Jul 4, 2020

    By Schowers
    This app worked great until a few months ago but now I can't log in. Looks like a lot of other people are having the same problem. I know my credentials are correct. This is BS
    more
  • Jul 23, 2020

    By joe davis
    Constant problems since you changed to vista either shell technical support is clueless and they work extremely hard to resolve problems or Visa is a poor choice!!
    more
  • Jun 11, 2020

    By A Duenes
    I changed my address online and over the phone with a representative before I moved to my new address just to come find out after a month of being at my new address all my info was still being sent to my old address where there are new residents. I made the decision to change credit unions as this is not acceptable. I had multiple accounts with them but not anymore. This is very upsetting that all account info was being sent to another address.
    more

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