Name: SHEIN-Fashion Shopping Online
Rating: 4.7 (91701 reviews)

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If you’ve been wearing the same 26 shirts, 12 pants and 8 pairs of shoes for the past 15 years, then you’re definitely overdue for upgrading your wardrobe. You can find trendy, classic, and original items up to 80% off, and even get styling tips on the latest fashion trends. more

by Antonio
2 years ago
Community
I freaking loved this app! Great quality (just like zaphul) but SO cheap and I just adore❤️❤️❤️ 10/10

by mayadah
2 years ago
Community
It is the place u can sell your unique products

by Kavya
1 year ago
Expert
1. An affordable online shopping platform with a distinct tone that focuses on the trending women's fashions
2. Browse over 20,000 items at any given time to find the latest in men's, women's & children's clothing and accessories
3. View styling tips, item reviews and ratings to help you make the best decision while shopping online
more
Reviewed by Kaylin on October 16, 2018
SHEIN is the absolute best!!! Jan 12, 2022

By Updates 4567890123456788ndhdnd

When I had first got this app I was a bit sketchy about it, just because I had never done any online shopping before. I had got a few little bit things for myself and they were so much better than I thought they’d be! They were great quality, everything was packaged nice and nothing was damaged at all. I had expected it to come in around two weeks, because that’s when the app said it would probably arrive, but it came a week earlier than expected! I was very pleased because I had been really looking forward to getting that stuff. I also ordered a lot of things for myself and some friends for Christmas and I was worried that they wouldn’t arrive in time, but they came super early so I was able to give everyone their presents before the holiday, which made me really happy. SHEIN also has a very wide variety of stuff on the app, such as clothes, organizers, and even things for pets. I absolutely love the app and I haven’t found another that’s better. SHEIN is also really affordable and most of the stuff is super cheap, but still really well made. But it becomes even better since you get all the free coupons just by having the app! This is the best online shopping app out there in my opinion. (But P.s, read the reviews for the stuff you are planning on getting, because the people who’ve bought the item will leave reviews on how well it fit, the quality, and the size recommendations, and other things) :) more
Jan 20, 2022

By Rikki Raccoon

Shein has a huge selection of discount clothing for all. in a wide variety of sizes, also housewares, office supplies, accessories. The reviews on the app can be really helpful, including true fit. Occasionally you can get something that doesn't fit the way you expected it to but the biggest problem I've had is receiving clothing that's not the fiber described. It does take a while to receive, but the return service has been great. more
LEGIT Jan 5, 2021

By vinarris

100% legit site for fashionable affordable clothing. I’ve been purchasing for the last 2 years or more now with at least 20 + items each purchase and have never been cheated or disappointed. Customer service has always been above and beyond for me, they always get back to me and never had an issue with returning items that didn’t fit (if they’re eligible for return, not everything is but they tell you before checkout what isn’t) my closet is about 85% SHEIN clothing and shoes and the rest mall bought clothing. I prefer SHEIN over anything lately. Quality is usually amazing but be sure to read reviews and picture reviews before purchasing. Once I found my size in SHEIN it’s made shopping easier with less returns. Returns for US are free (at least I’ve never paid for any) so that’s another plus. They’re usually fast with shipping but with COVID I’ve been getting them like 3-4 weeks later. Which is understandable given what’s going on. But once things are back to normal it’s usually 1-2 weeks. I’ve only ever had 2 packages lost in the mail due to COVID which they happily replaced, no problem and sent out new for me. I did eventually end up getting the first “lost” packages though. You never know until you give it a try for yourself. I’m definitely glad I did. They except PAYPAL which is much more comforting when you’re a new buyer, since they cover you. I love this app/store. 10+ stars. Seriously. more
Jan 22, 2022

By Kristy Boazman

I was skeptical at first. My daughter orders from here religiously and told me I would love it to. I made my first order of 15 pieces for a trip to Cancun. Needless to say, the outfits and swimwear were FLAWLESS! I had two pieces that didn't fit and the return process was seamless as well. Shein is now going to be my go to for all the latest fashion trends with the best prices! I would encourage everyone to order from this site. Oh yeah.. they even have the cutest clothes for your dog!! more
Shein saved me💕🥰 Feb 3, 2021

By Trisha.celis95@gmail

Shein obsessed since I discovered it (after I had an accident) so there I was homeless looking as usual when I realized I always wear my husbands clothes (sweatpants n tshirts) so yeah no sense of style whatsoever. Shein helped me get motivated at an affordable price helps me feel myself even when I couldn’t stand to look at myself in the mirror for how I let myself go. Shein got me up n stills does everyday #sheincustomerforlife now I can’t stop seeing my reflection 😍🙏🥰🥰🥰 thank u shein I’m a size 18 (1xl in leggins they be very stretchy just read the reviews queens!!! 4x in dresses n tops (I don’t buy their lingerie anymore or little shanans to stretch every cent (coupons y’all daily points free trails!!! And last night they refunded me without taking the item back!!! They said they don’t do that often n it was a one time thing but still I feel very much appreciated (I always check their sales they are amusing n amazing🤩 Give the jeans a chance if ur not scared to take the risk (I only tried twice n I wasn’t surprised That they didn’t fit perfectly n one had the zipper broken but hey for $10 I kept it )and their daily hourly thingy were u can finally get the chance to find a piece u liked n 50-80% off!!! I’m not kidding I stretch all my money I get 5-10 pieces for no more then $60 n sundays they got free shipping come on y’all download it give it chance! more
Jan 19, 2022

By Mercedes Adkins

The price and variety of styles at Shein are great. They're leading the pack with the "one- on-one" with their customers. From their Live Shopping experiences to daily flash sales, you will be intrigued at what is to happen next. Their customer service represenatives are one of the best. I do recommend them if shopping on a budget. They only lack of few things. Irregularity of clothing, does happen. And unavailabilty of sizes does as well. In which could happen at any "newer" company. more

SHEIN is the absolute best!!! Jan 12, 2022

By Updates 4567890123456788ndhdnd

When I had first got this app I was a bit sketchy about it, just because I had never done any online shopping before. I had got a few little bit things for myself and they were so much better than I thought they’d be! They were great quality, everything was packaged nice and nothing was damaged at all. I had expected it to come in around two weeks, because that’s when the app said it would probably arrive, but it came a week earlier than expected! I was very pleased because I had been really looking forward to getting that stuff. I also ordered a lot of things for myself and some friends for Christmas and I was worried that they wouldn’t arrive in time, but they came super early so I was able to give everyone their presents before the holiday, which made me really happy. SHEIN also has a very wide variety of stuff on the app, such as clothes, organizers, and even things for pets. I absolutely love the app and I haven’t found another that’s better. SHEIN is also really affordable and most of the stuff is super cheap, but still really well made. But it becomes even better since you get all the free coupons just by having the app! This is the best online shopping app out there in my opinion. (But P.s, read the reviews for the stuff you are planning on getting, because the people who’ve bought the item will leave reviews on how well it fit, the quality, and the size recommendations, and other things) :) more
Jan 20, 2022

By Rikki Raccoon

Shein has a huge selection of discount clothing for all. in a wide variety of sizes, also housewares, office supplies, accessories. The reviews on the app can be really helpful, including true fit. Occasionally you can get something that doesn't fit the way you expected it to but the biggest problem I've had is receiving clothing that's not the fiber described. It does take a while to receive, but the return service has been great. more
LEGIT Jan 5, 2021

By vinarris

100% legit site for fashionable affordable clothing. I’ve been purchasing for the last 2 years or more now with at least 20 + items each purchase and have never been cheated or disappointed. Customer service has always been above and beyond for me, they always get back to me and never had an issue with returning items that didn’t fit (if they’re eligible for return, not everything is but they tell you before checkout what isn’t) my closet is about 85% SHEIN clothing and shoes and the rest mall bought clothing. I prefer SHEIN over anything lately. Quality is usually amazing but be sure to read reviews and picture reviews before purchasing. Once I found my size in SHEIN it’s made shopping easier with less returns. Returns for US are free (at least I’ve never paid for any) so that’s another plus. They’re usually fast with shipping but with COVID I’ve been getting them like 3-4 weeks later. Which is understandable given what’s going on. But once things are back to normal it’s usually 1-2 weeks. I’ve only ever had 2 packages lost in the mail due to COVID which they happily replaced, no problem and sent out new for me. I did eventually end up getting the first “lost” packages though. You never know until you give it a try for yourself. I’m definitely glad I did. They except PAYPAL which is much more comforting when you’re a new buyer, since they cover you. I love this app/store. 10+ stars. Seriously. more
Jan 22, 2022

By Kristy Boazman

I was skeptical at first. My daughter orders from here religiously and told me I would love it to. I made my first order of 15 pieces for a trip to Cancun. Needless to say, the outfits and swimwear were FLAWLESS! I had two pieces that didn't fit and the return process was seamless as well. Shein is now going to be my go to for all the latest fashion trends with the best prices! I would encourage everyone to order from this site. Oh yeah.. they even have the cutest clothes for your dog!! more
Shein saved me💕🥰 Feb 3, 2021

By Trisha.celis95@gmail

Shein obsessed since I discovered it (after I had an accident) so there I was homeless looking as usual when I realized I always wear my husbands clothes (sweatpants n tshirts) so yeah no sense of style whatsoever. Shein helped me get motivated at an affordable price helps me feel myself even when I couldn’t stand to look at myself in the mirror for how I let myself go. Shein got me up n stills does everyday #sheincustomerforlife now I can’t stop seeing my reflection 😍🙏🥰🥰🥰 thank u shein I’m a size 18 (1xl in leggins they be very stretchy just read the reviews queens!!! 4x in dresses n tops (I don’t buy their lingerie anymore or little shanans to stretch every cent (coupons y’all daily points free trails!!! And last night they refunded me without taking the item back!!! They said they don’t do that often n it was a one time thing but still I feel very much appreciated (I always check their sales they are amusing n amazing🤩 Give the jeans a chance if ur not scared to take the risk (I only tried twice n I wasn’t surprised That they didn’t fit perfectly n one had the zipper broken but hey for $10 I kept it )and their daily hourly thingy were u can finally get the chance to find a piece u liked n 50-80% off!!! I’m not kidding I stretch all my money I get 5-10 pieces for no more then $60 n sundays they got free shipping come on y’all download it give it chance! more
Jan 19, 2022

By Mercedes Adkins

The price and variety of styles at Shein are great. They're leading the pack with the "one- on-one" with their customers. From their Live Shopping experiences to daily flash sales, you will be intrigued at what is to happen next. Their customer service represenatives are one of the best. I do recommend them if shopping on a budget. They only lack of few things. Irregularity of clothing, does happen. And unavailabilty of sizes does as well. In which could happen at any "newer" company. more
Best shopping app ever💜💜💜 Mar 18, 2021

By ashadra

This app is absolutely the best. The prices are hella cheap and very affordable, and they give out coupons like there’s no tomorrow! It’s so fun to shop on there, especially since they have such amazing clothes for all ages, even pets! It’s so cute how they have accessories such as rings, earrings, bracelets and fake nails(packs of them. Like 10) and they cost like 2-6$! So generous and super cute! I absolutely love shopping on there, and they constantly update the clothes, and shoes as well! And not only are the clothes cheap, but the shoes are as well. Like you could buy a pair of cute boots, or a pair of heels, for under 10-15$😱😱😱 and the possibility’s are endless on this app. They have so many different clothing genres, and many models as well. You can also earn points which goes into coupons which makes your order so cheap! For me, I order so much and my order comes out to about 140$. With my coupons the order goes down to 98$. Absolutely incredible. I also really love how when you go into an item you want to but, you scroll down and you can see other people who bought the item’s pictures. Like after the got the item they model it for you, to show how it looks.(You can also earn points for that, if many people like your picture)I HIGHLY recommend this app, and trust me you won’t be disapponted. ⭐️⭐️⭐️⭐️⭐️ more
Jan 19, 2022

By Ace Who is fruity

I honestly love this app!!! The clothes are so cheap and cute!! They don't have my size at hot topic for skirts, l have Shein! The clothes are really really cute!! I wear them to school :> I definitely recommend you guys buying stuff here!!! It just takes a few days or a week to get your clothes delivered at your house more
Shein review Jun 21, 2021

By joseiasashin

Honestly I love this app, although I wish you could leave reviews without ordering it. Simply because I get all my clothes through my moms account, but I have my own just to put things in my cart then go through/check them and if she approves I add them to hers so she can order them. I’d like to be able to leave reviews on my own account, as I would like to earn points and be able to help other people find their perfect fit (ladies if you are around 160, 5’4/5’5 and 34C VS size, the xl high waisted bathing suits will fit you perfect). Like if you could like take a picture of the bathing suit and then submit it as proof you purchased it and then you could leave a review, that would be really cool. Or if you could just leave your review under the item instead of having to go through your orders and leave reviews there that would be cool. Overall it’s a 5/5 from me because I love the clothes, and they’re mostly high quality. If you’re looking to start buying clothes from here, please check the reviews to make sure you know what you’re buying, some people leave pictures so you can see it on someone and it also tells you what size they got and some people tell you their body size as a guide. It’s a really helpful feature and I love that you can save money by leaving them. more
Jan 3, 2022

By Thomas Anderson

This app has allowed me to really explore my style and feel confident in what I wear. The cheap prices, deals/coupons, and time spent on shipping have not only kept me hooked, but have had me looking forward to something new every week. When I first heard of the app it was mostly known for clothes, but what alot of people don't know is that the app has home decor(bed,bath,etc), makeup, hair utensils, and skincare products. The app even has guest appearances from social influencers. more

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Disappointed Oct 24, 2020

By Alymarcm

So I saw this on Facebook like all ads that are posted there. I was a bit skeptical since I had also purchased cheap items on wish and on My Ali if that’s how it’s spelled. I think shopping on SHEIN is fairly easy you find a lot of beautiful items for a very low price. Although as k scrolled down to find the items I was looking for and purchasing them well the days passed and passed and passed until on SHEIN it marked that my package had arrived and i don’t know about you guys but when you buy something online it’s like you live a roller coaster of emotions. Because it’s the time to reveal if you actually spent you money on something you’ll like. Now you run a risk purchasing on line because you know you might not get something that’s actually nice but instead it will reflect the money you paid. It’s been a couple of days after I received the notice that my package had been delivered and well nothing so I sent a notice through their app notifying that I hadn’t received the item. Well it’s been a few more days and I still have gotten no notice on the package or to where it could be. I spent roughly 60 dls on items I was planning on using. Well I’m a bit disappointed on the customer service. I hope I can come back here and updated on what happened with my items or if i will even get my money back. Well people careful on what you buy and sometimes I guess if you run with my bad luck you won’t receive your package. more
It’s great but… Jan 1, 2020

By Nina Denise D.

I had the app on my previous phone and then I downloaded it again on the one I’m using now. The first problem was that, I couldn’t log into my account on the new phone because of my password. And I even had the password saved in my notes to remember. So, they sent me a reset email. I had to do that a couple of times until they stopped sending it to my spam folder. So I was finally able to actually click the reset link. It worked (thank goodness 🙄.) However, when I finally signed in on the new phone, everything from my order history, wishlist items, shopping bag, and other account information were missing. It was like it started a brand new account, even though it was the same email account. I’ve always had this problem with SHEIN, having to create new accounts. And so now I have to use my old phone for managing the orders. I really wish I could use my current for phone for all of that instead having to go back and forth. In the end, it’s a great app, I love the clothing options but, I would really appreciate it if they could somehow make logging in on various devices more efficient or maybe even add an option where you can ‘Sign in using Google’ to eliminate the hassle of having to remember and/or resetting passwords every now and then. I would also like if they worked on better customer service answers. more
This company needs to improve. Nov 17, 2021

By Emily Avocado

affording things nowadays in stores is very uncommon, not everyone has alot of wealth and this app is perfect for those people including me. financially i have been able to afford a place to stay and food everyday and i like to explore my sense of style on a budget. I love the concept of cheaper things and who doesn't, we live in a society of money. i do have many concerns for this app, one of them being the packaging that they use. they use horrible non eco friendly packaging, and a ridiculous amount of plastic that it is honestly shocking, plus the audacity to make a #shiencares trend protecting wildlife animals, when their packaging is not, is ridiculous. yes its cheap, but at the success this app has im pretty sure they could spend some money making their packaging more eco friendly, therefore bringing in more costumers to buy on their site. If it wasn’t for the fast fashion and non sustainable packaging, everyone would shop here, they definitely could be making more. another concern i have is the fast fashion problem. Shien isnt ethical. they continue to steal designs from small brands, and we dont know how much money their workers are paid, but im not confident it’s enough. this company wont probably see this but make a change. for the good of the world and your workers. more
Don’t shop here please Feb 21, 2021

By ❤️💛💚💙💜💎|-/ Alyssa

I used to love shein. Used to look on the app 24/7 and add stuff to my wishlist. A month ago or so i got a huge $300 worth haul of clothing. (I am VERY picky. I think long and hard and read all reviews before adding something to my cart and always change my mind). When I first received the package, I was so excited. I tried on everything and it was so cute. But almost everything reacted badly to the wash. One of my favorite white tshirts pilled IMMEDIATELY. I had to do like 3 loads of laundry when I first washed them because the material is so dang cheap. Got these jeans I was soo excited for..the popular momo jeans on the site..material is awful and they’re so tight. The only thing I sort of like and recommend are the underwear. I’ve had no issues with them. Although I won’t be buying from here anymore since it’s 1. Child labor use 2. Crappy material/quality which gets worse over time 3. Nothing like you’d expect it to be on the site ...and much more. Just don’t waste your time. Save your money and buy from places that are better for the environment and that will last. After winter is done I’m getting rid of all my shein clothes because I hate them. If you read this review through all the way, please take my advice and shop elsewhere. Thank you. more
HORRIBLE SERVICE! Nov 18, 2018

By Deerchels

This website is absolute TRASH. First let me begin by saying the measurements for the clothes are completely wrong, when you order something that should fit you it won’t. They will have you ship it back for free, but you won’t get your original shipping back in the refund. Secondly, the customer service is AWFUL. They do not give a crap about any inconveniences you experience due to their many screw ups. I ordered a robe and chemise set for my birthday, a 1X should have fit by the measurements. It didn’t. I sent it back and told them I wanted a refund. I ordered a size up because it was a just a tiny bit too small and the measurements said the 2XL was 2 inches bigger so the 2X should have fit perfect. Iwas wrong it was about .5 inches bigger. Measurements were definitely wrong. Barely a difference. They don’t care. Finally they receive my first return and instead of refunding my money they ship me a replacement? I chatted them and told them I requested a refund not a replacement and they said it was too late it had already been shipped I have to ship it back. So now I have to wait ANOTHER 2-3 weeks for my money because of their screw up. This website is a literal joke. Also, I left a honest review about the measurements of the robe and they hid it from the item. They only post reviews that benefit them. Total trash. DO NOT BUY FROM THIS PLACE!!! more
it’s an ok app Nov 22, 2020

By bracelet me

Yes, Shein provides online shopping and has very stylish clothing that will meet anyone’s styling standards. Although, Shein clothing material isn’t the best in certain times. For example, I look at reviews sometimes and find out that that clothing is either too small, material is too thin, size wasn’t correct, clothing was shorter than shown, the list goes on! The clothing is sometimes isn’t all that bad tho and is very stylish. There is a reason behind this review though and let’s talk about it. Recently I participated in an event where you could earn either 20 million points or 20 thousand points. Not too sure. I had won by sending links to other people and had to verify my email. I completed all that was needed for me to receive the points. Today is Saturday which is when they are supposed to give the points. Currently 7:20 pm and I still haven’t received my points. If anyone else has won could anyone inform me if they have their points? Another thing is that I tried emailing shein with some questions because I’m pretty sure that they don’t think my email is verified. Edit: This app didn’t even give me the points it promised. It only gave 100 points to my friends and I (they won too). This app is pretty much a scam with cheap clothing. I definitely recommend to not get this app. more
They hack into your phone!!! May 21, 2020

By lillyharville

When I downloaded this app a few months ago I was extremely excited because the clothes were very cheap and super cute! I’ve also ordered many things off of this app and everything has been fairly good quality and overall I’ve been very happy about the clothes, accessories, etc. Then I saw a video on social media where this girl was talking about how someone had logged into her email, instagram, etc. she checked her email and the login had come from Shein. I checked the comments of this video and many people said they were experiencing the same thing. I was very surprised so I went to go check my email and saw that someone had tried to login to my email/other socials so I deleted this app. If you look up Shein you will see multiple articles on this subject. If you have Shein, Romwe, or Zaful, delete them!! They are all run under the same company. I deleted all 3 apps and I haven’t gotten a single hack alert in weeks. My sister also got an alert about these clothing apps then deleted them after and she also hasn’t gotten the alerts sent to her account. If you need fairly cheap stuff look on apps like Depop and AliExpress, they have cute cheap stuff that doesn’t try to scam you. more
Order delayed Nov 1, 2020

By Danaj Neal

I have reached out to SHIEN about five times now on both apps. I reached out on Instagram and I reached out on the app. I ordered my clothing and my shoes on September 21. The order was in transit on October 6. They said the arrival date is going to be October 8. It is now November 1, And I still have not received my order. They have no customer service, I contacted them five times and they said that they will get back to you in 24 hours. It has been way more than 24 hours and I still have not got any money back, any tracking thing, nothing. So I am going to wait until next week and if I don’t have my package then, I’m going to take it to court.I understand that if the order was supposed to come October 6 through October 8, it would take 5 to 10 days. It was 5 to 10 days then 11 to 17 days. It has now been 25 days, well almost 25 days, that I still have not received my package. If I don’t have my package next week, I’m going to take this to court or you guys will give me my money back. I’ve tried not to take it on here because you guys have really cute clothing but you guys have to get some better costumer service. Not only the fact that you guys have no customer service number, is already bad enough. more
Cute clothes but everything else is frustrating Aug 5, 2020

By Malia J.

I love the items there. However, the shipping is unreasonable. It costs a lot, first off. And if you don't pay like $15 for express shipping, you'll be waiting a while for your items(s). As far as the app itself, its easy to navigate but some features are useless. For example, I don't get the points feature. We earn points but can't even use them all at check out, we can only use a portion. That's stupid, it's like you want us to come out of our pocket every check out, despite us being loyal app members and earning our points to be able to use them to purchase our order solely with our points. Also, another thing that ticks me off is the whole trial report. It's impossible to get picked if you don't have a higher level, yet they don't even explain how to get a higher membership level. I've spent hundreds with Shein, and I'm not a higher level. Something tells me you'd have to pay to be a higher level, and if that's the case, that's ridiculous. So in conclusion, the items are great and worth the money. However shipping costs and the app features? Absurd and frustrating. more
SHEIN sent my packages to the wrong address and will not give me a full refund Jan 8, 2021

By TaraKhali

I ordered some items at the beginning of December. I realized I had still not received my packages and looked up my order update. It turns out they sent my order to a very old address on the other side of the country. I had updated to my new address, and should not have had a problem. When I notified the company of their error, they offered me a resend of my order to the correct address or refund. I chose resend, they then notified me that my items were out of stock and I would have to select other items at a different price. I asked for a refund, they refunded me...less than what I originally paid. Now I’m still currently being sent around and around with customer service for the rest of my money. I’ve been dealing with this since the first of this month. This is the worst service I’ve ever received and I will not use SHEIN again. I don’t trust them to deliver and I certainly don’t trust them to keep some of my money. Can you imagine how much money SHEIN is fraudulently making by keeping $3-$4 off of every refund? Most People probably aren’t even looking to compare the original purchase price to the refund amount. more

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Community
If you’ve been wearing the same 26 shirts, 12 pants and 8 pairs of shoes for the past 15 years, then you’re definitely overdue for upgrading your wardrobe. You can find trendy, classic, and original items up to 80% off, and even get styling tips on the latest fashion trends. more

by Antonio
2 years ago
Community
I freaking loved this app! Great quality (just like zaphul) but SO cheap and I just adore❤️❤️❤️ 10/10

by mayadah
2 years ago
Community
It is the place u can sell your unique products

by Kavya
1 year ago

See All Community Reviews

Expert
1. An affordable online shopping platform with a distinct tone that focuses on the trending women's fashions
2. Browse over 20,000 items at any given time to find the latest in men's, women's & children's clothing and accessories
3. View styling tips, item reviews and ratings to help you make the best decision while shopping online
more
Reviewed by Kaylin on October 16, 2018

See All Expert Reviews

SHEIN is the absolute best!!! Jan 12, 2022

By Updates 4567890123456788ndhdnd

When I had first got this app I was a bit sketchy about it, just because I had never done any online shopping before. I had got a few little bit things for myself and they were so much better than I thought they’d be! They were great quality, everything was packaged nice and nothing was damaged at all. I had expected it to come in around two weeks, because that’s when the app said it would probably arrive, but it came a week earlier than expected! I was very pleased because I had been really looking forward to getting that stuff. I also ordered a lot of things for myself and some friends for Christmas and I was worried that they wouldn’t arrive in time, but they came super early so I was able to give everyone their presents before the holiday, which made me really happy. SHEIN also has a very wide variety of stuff on the app, such as clothes, organizers, and even things for pets. I absolutely love the app and I haven’t found another that’s better. SHEIN is also really affordable and most of the stuff is super cheap, but still really well made. But it becomes even better since you get all the free coupons just by having the app! This is the best online shopping app out there in my opinion. (But P.s, read the reviews for the stuff you are planning on getting, because the people who’ve bought the item will leave reviews on how well it fit, the quality, and the size recommendations, and other things) :) more
LEGIT Jan 5, 2021

By vinarris

100% legit site for fashionable affordable clothing. I’ve been purchasing for the last 2 years or more now with at least 20 + items each purchase and have never been cheated or disappointed. Customer service has always been above and beyond for me, they always get back to me and never had an issue with returning items that didn’t fit (if they’re eligible for return, not everything is but they tell you before checkout what isn’t) my closet is about 85% SHEIN clothing and shoes and the rest mall bought clothing. I prefer SHEIN over anything lately. Quality is usually amazing but be sure to read reviews and picture reviews before purchasing. Once I found my size in SHEIN it’s made shopping easier with less returns. Returns for US are free (at least I’ve never paid for any) so that’s another plus. They’re usually fast with shipping but with COVID I’ve been getting them like 3-4 weeks later. Which is understandable given what’s going on. But once things are back to normal it’s usually 1-2 weeks. I’ve only ever had 2 packages lost in the mail due to COVID which they happily replaced, no problem and sent out new for me. I did eventually end up getting the first “lost” packages though. You never know until you give it a try for yourself. I’m definitely glad I did. They except PAYPAL which is much more comforting when you’re a new buyer, since they cover you. I love this app/store. 10+ stars. Seriously. more
Jan 22, 2022

By Kristy Boazman

I was skeptical at first. My daughter orders from here religiously and told me I would love it to. I made my first order of 15 pieces for a trip to Cancun. Needless to say, the outfits and swimwear were FLAWLESS! I had two pieces that didn't fit and the return process was seamless as well. Shein is now going to be my go to for all the latest fashion trends with the best prices! I would encourage everyone to order from this site. Oh yeah.. they even have the cutest clothes for your dog!! more
Shein saved me💕🥰 Feb 3, 2021

By Trisha.celis95@gmail

Shein obsessed since I discovered it (after I had an accident) so there I was homeless looking as usual when I realized I always wear my husbands clothes (sweatpants n tshirts) so yeah no sense of style whatsoever. Shein helped me get motivated at an affordable price helps me feel myself even when I couldn’t stand to look at myself in the mirror for how I let myself go. Shein got me up n stills does everyday #sheincustomerforlife now I can’t stop seeing my reflection 😍🙏🥰🥰🥰 thank u shein I’m a size 18 (1xl in leggins they be very stretchy just read the reviews queens!!! 4x in dresses n tops (I don’t buy their lingerie anymore or little shanans to stretch every cent (coupons y’all daily points free trails!!! And last night they refunded me without taking the item back!!! They said they don’t do that often n it was a one time thing but still I feel very much appreciated (I always check their sales they are amusing n amazing🤩 Give the jeans a chance if ur not scared to take the risk (I only tried twice n I wasn’t surprised That they didn’t fit perfectly n one had the zipper broken but hey for $10 I kept it )and their daily hourly thingy were u can finally get the chance to find a piece u liked n 50-80% off!!! I’m not kidding I stretch all my money I get 5-10 pieces for no more then $60 n sundays they got free shipping come on y’all download it give it chance! more
Best shopping app ever💜💜💜 Mar 18, 2021

By ashadra

This app is absolutely the best. The prices are hella cheap and very affordable, and they give out coupons like there’s no tomorrow! It’s so fun to shop on there, especially since they have such amazing clothes for all ages, even pets! It’s so cute how they have accessories such as rings, earrings, bracelets and fake nails(packs of them. Like 10) and they cost like 2-6$! So generous and super cute! I absolutely love shopping on there, and they constantly update the clothes, and shoes as well! And not only are the clothes cheap, but the shoes are as well. Like you could buy a pair of cute boots, or a pair of heels, for under 10-15$😱😱😱 and the possibility’s are endless on this app. They have so many different clothing genres, and many models as well. You can also earn points which goes into coupons which makes your order so cheap! For me, I order so much and my order comes out to about 140$. With my coupons the order goes down to 98$. Absolutely incredible. I also really love how when you go into an item you want to but, you scroll down and you can see other people who bought the item’s pictures. Like after the got the item they model it for you, to show how it looks.(You can also earn points for that, if many people like your picture)I HIGHLY recommend this app, and trust me you won’t be disapponted. ⭐️⭐️⭐️⭐️⭐️ more
Jan 19, 2022

By Ace Who is fruity

I honestly love this app!!! The clothes are so cheap and cute!! They don't have my size at hot topic for skirts, l have Shein! The clothes are really really cute!! I wear them to school :> I definitely recommend you guys buying stuff here!!! It just takes a few days or a week to get your clothes delivered at your house more
Shein review Jun 21, 2021

By joseiasashin

Honestly I love this app, although I wish you could leave reviews without ordering it. Simply because I get all my clothes through my moms account, but I have my own just to put things in my cart then go through/check them and if she approves I add them to hers so she can order them. I’d like to be able to leave reviews on my own account, as I would like to earn points and be able to help other people find their perfect fit (ladies if you are around 160, 5’4/5’5 and 34C VS size, the xl high waisted bathing suits will fit you perfect). Like if you could like take a picture of the bathing suit and then submit it as proof you purchased it and then you could leave a review, that would be really cool. Or if you could just leave your review under the item instead of having to go through your orders and leave reviews there that would be cool. Overall it’s a 5/5 from me because I love the clothes, and they’re mostly high quality. If you’re looking to start buying clothes from here, please check the reviews to make sure you know what you’re buying, some people leave pictures so you can see it on someone and it also tells you what size they got and some people tell you their body size as a guide. It’s a really helpful feature and I love that you can save money by leaving them. more
Jan 3, 2022

By Thomas Anderson

This app has allowed me to really explore my style and feel confident in what I wear. The cheap prices, deals/coupons, and time spent on shipping have not only kept me hooked, but have had me looking forward to something new every week. When I first heard of the app it was mostly known for clothes, but what alot of people don't know is that the app has home decor(bed,bath,etc), makeup, hair utensils, and skincare products. The app even has guest appearances from social influencers. more
Jan 23, 2022

By Laurel Esparza

The app on my phone doesn't always let me put in my points or a gift card and then when I go back after I've clicked check out, it sometimes will completely delete my list and then I have to remember what I had and re-enter it all. I don't have the problem on the computer it's only on my phone. The only thing I can say that is more negative than that is they allow severely photoshopped models. Typically it's not to make the clothing better it's to make the girls look like a fake Bratz doll. more
HIGHLY RECOMMEND THIS APP!! Jun 13, 2021

By BriannaMarie1996

WARNING: The SEXIEST CLOTHES an app could ever have to offer!! The addicting part about SHEIN app is that all of these sexy/lovely clothes for Women, Men, Kids, AND pets has to be the ridiculously affordable prices for the high quality material that these clothes are. I’m not going to lie, the first time I ordered something from SHEIN, I was seriously expecting to be disappointed. Mostly because the only other app I knew at the time which sells stuff for prices THIS low, was apps like Wish, etc. which have the low prices yet no quality to the fabric of the clothes they sell.. 🤕 BUT… 🤷🏼‍♀️ BOY WAS I HAPPY TO BE WRONG & COMPARING SHEIN TO ANY OTHER APP(S) AVAILABLE ! This app is honestly the best online clothes store that I’ve ever bought from and I’ll never go back to paying 60-70 dollars for a pair of Jean shorts or jeans, etc. for the name brand stuff. SHEIN has a GIGANTIC selection of ENDLESS cute shirts, shorts, tops, jackets, socks, shoes, panties, bras, lingerie, etc. and their inventory seriously resembles the name brands we spend WAY too much on and it resembles those name brands clothes almost EXACTLY!! I’ve already bought a few things from here. I love this app and it’s also a website, in case you’d rather sign up via website vs. downloading the app. 🤷🏼‍♀️😁 JUST GIVE IT A LIL TRY!! I PROMISE, you’ll be buying your clothes from SHEIN from now on , too! 💯🤗😉 more

See all 5 reviews

Jan 20, 2022

By Rikki Raccoon

Shein has a huge selection of discount clothing for all. in a wide variety of sizes, also housewares, office supplies, accessories. The reviews on the app can be really helpful, including true fit. Occasionally you can get something that doesn't fit the way you expected it to but the biggest problem I've had is receiving clothing that's not the fiber described. It does take a while to receive, but the return service has been great. more
Jan 19, 2022

By Mercedes Adkins

The price and variety of styles at Shein are great. They're leading the pack with the "one- on-one" with their customers. From their Live Shopping experiences to daily flash sales, you will be intrigued at what is to happen next. Their customer service represenatives are one of the best. I do recommend them if shopping on a budget. They only lack of few things. Irregularity of clothing, does happen. And unavailabilty of sizes does as well. In which could happen at any "newer" company. more
Give it a try Oct 13, 2021

By phoenix291

So I have mixed feelings with this website. I absolutely LOVE the variety of styles, designs, and choices for unbeatable prices. I can get a really cool and unique shirt on here for $15 at the most, where most top brands you pay $55 for a plain T shirt. Yes, the quality of clothes are good from everything I’ve bought. Most of my wardrobe is from SHEIN. The clothes are real and legit. The material always varies but I’ve gotten some really soft shirts and nothing is too obviously cheap material. The jeans are really good and cheap as well. Now for the problems with this app: I’m only 115 pounds and almost everything I order ends up being too small. I’m normally a medium but on here I have to order almost everything in large. I think it’s cause I have a big chest. I would really like to see a section for big chested girls. Next, I really don’t like supporting the environmental destruction that fast fashion causes. I see that they are starting to implement more clothes made of recycled material. If they could aim to switch to at least 50% being recycled then this would be my favorite brand in the world. Last, the recommendation system needs to be worked on because even though there’s hundreds of thousands of styles on here, it seems like the app only shows me the same 20 or so things in my recommendations. I wanna see more variety. Overall very good app if you need affordable clothing. more
Nice clothes with very inconsistent sizing Sep 13, 2021

By flockstofeather

I love the clothing on SHEIN, however, the clothing all varies in both size and quality. Sometimes, you luck out and get something really nicely made, and sometimes, you get a super thin, see-through piece 2 sizes too big. Unlike most other stores, I’ve noticed most of their items tend to run a little large instead of small, which in my opinion is not always a bad thing. Being plus size, it’s often difficult to find stylish, form-fitting, clothing that I personally like. Everything made in my size is always huge, has ugly slogans on it like “#BOSSBABE”, or has an ugly cut/shape. Everything on SHEIN is modern and fashionable. My only gripe with this site is it’s so difficult for me to find things in my correct size. I know I’m normally a 2X and I always do extensive research on each piece before purchasing, but for some reason, I still manage to get the wrong size often. I wish they would work on this and help make the sizing and quality more consistent. Either way, give it a shot! It’s worth trying out their clothing for yourself. Everything is super affordable and their outfits are so cute! Just make sure you read all the reviews as well as the size chart to figure out which size you should be purchasing. Good luck and happy shopping! ☺️🥰 more
Great app- but a few suggestions! Dec 29, 2020

By Maddelicious42

I love SHEIN and overall the app is super easy to navigate I just think a few improvements could be made. For one, I think on the app you should be able to select the date under the “new in” section like you are able to on the traditional website format. This would allow me to look at the app every day and filter to see what new stuff was added, without having to search through all the other “new in” items I saw the day before, and 2 days prior, etc. I also think it would be best if the “check in” to earn your points popped up as soon as you opened up the app- like many game apps do for “daily tokens” and whatnot, because even though I’m on the app at least once a day I usually don’t remember to go to the check in page to earn my points. Finally, I think the main search feature should have an option to filter just “plus size” because currently you can search for an item description and filter it to a size of your choosing, for example 1XL, but a lot of the time I will buy a size smaller or bigger than my general size based on size descriptions, so I’d like to see all the plus size options available without also seeing the clothes that come in only straight sizes. Hope these suggestions are useful! more
Jan 9, 2022

By Megan Heinauer

Great shopping experience. They need to stop with the points expering. I check in every day to get my points, but I can't get past $8.00 off because they expire so quickly. It's not fair for those of us that want to buy a large order and want to have a larger amount taken off. I get that coupons expire but these points shouldn't. Otherwise I like the app and I love the clothes that I have bought from there. more
overall a very good app, i do have some questions Jun 9, 2021

By hahwhebsnKap

I love shopping on this app! They have such cute clothes and a very wide variety of different styles. I like that they give you points when you write a review or do a few other things that can take off some money from orders that you make. However, sometimes when I order a package it doesn’t give me my updates. I usually copy the tracking number and put it into Safari and go onto US PS so that I can get updates on where my packages. So it will text me when there’s new updates. And I get way more texts about where my packages and What’s the next steps are for my package but I’m Shein all it says is that it’s shipped. So I don’t know if it just takes a while to update but I like to be able to know where my packages because my very impatient person. I also like how it comes pretty fast. It usually takes about 1 1/2 weeks which is not super fast but it’s faster than it used to be. In 2020 July I ordered some clothes and they took about 1 1/2 months maybe a little more to come so I’d like that now it’s a lot faster. I think they have a very good and very inclusive and I like that and you should definitely get it more
Def recommend! 💛 Mar 9, 2020

By LyricCole

Amazing app. Great quality clothes, dupes, you name it. Any insta model or bladder outfit u see can be found in SHEIN for cheap. It’s like ROMWE and ZAFUL but better. All of those sites combined but with free shipping and deals almost all the time. When it comes to sizes though it can be a little tricky. What I learned to do which always works for me is to look at pictures that other buyers posted for an item and compare my size to theirs to know what size to buy and It always comes correct. Do wish that they would fix up and be more accurate with their sizing but other then that it’s nice. If you check in fail on the app it’s gives you money. It seems like a long process till u get a good amount but it isn’t trust me. The most I get is 10 dollars to spend on my clothes like every month before I get too impatient to just spend it. I spent a certain amount of money on the app and now I’m the highest rank which allows me to have free shipping in every purchase. I didn’t even have to buy to much to spend too much. Just shopped normally for about a month or 2 and now i won’t ever have to pay the 3-4 dollars for shipping ever again! more
Looooooove Shein! Dec 24, 2021

By DomDoesIt

Shein makes really affordable, trendy pieces of clothing, accessories, and even home decor! I love how the app recommends similar styles to what I’m looking for. The app is intuitive and easy to use. Processing and shipping is fast—I usually receive my items in approximately one week from China (I live in Florida)! I love that they reward clients for writing reviews because pictures on real bodies help me to figure out sizing. I took off one star because when you purchase items on sale and use a coupon for the non-sale items, it discounts off of the original price and sometimes you pay *more* than the item’s sale price. I also wish there was an easy way to contact customer service or a FAQ section because I’m always guessing my size (is an XL the same as OXL?). Shein makes it super easy to return the items that don’t fit which is why I don’t mind buying in bulk. Because the reviews are so helpful, I end up keeping 80% of my purchase! I’ve received SO many compliments on the pieces I’ve ordered. I don’t have a big discretionary income monthly and it’s nice to be able to treat yourself every now and then for a few bucks. more
I am enjoying SHEIN and have been impressed Jan 24, 2022

By xenabear845

I was skeptical of SHEIN and was really impressed with the quality of the items I’ve gotten so far. I was expecting like Wish or Steve and Barry’s paper thin materials and poor craftsmanship, but haven’t gotten any items that are like that- everything I’ve bought (6-8 items / 120$ / over 4 months or so now) has been super nice quality and I’ve been really impressed with their skinny jeans. They’re so comfy and well made for the price. Check the daily deals section and they regularly change out dozens of items at like a super good price and I’ve gotten some gems from that program. Maybe it’s for stock that’s getting super low or something, because it’s very nice stuff. They seem to be heavily influenced by K pop fashion and the ease and high quality technology department in terms of their websites and apps are super polished and easy to navigate as well as feeling top tier and secure. I would give the company SHEIN a total 5/5 stars if it wasn’t for some of the negative aspects of fast fashion as a whole. That’s just another story all together! more

See all 4 reviews

Jan 17, 2022

By Nina Berbari

Shein is great when you first get the app and are a new customer. After that you're on your own. Their products are more miss than hit. Sizing is ALL OVER THE PLACE! returns are possible on somethings, but the stuff you're stuck with is defective or sized completely wrong. i.e you can be a small in jeans or large. The underwear is a joke in sizing. The LARGE fits my size 2 sister while the XL in another style has to be donated because it falls off completely. This is fast fashion. Risky :( more
It’s okay Mar 3, 2021

By 🙄Dylan🙄

Most of the clothes are good quality. Shipping, and tax is ridiculous though. They give you coupons and points to take away from your overall total, but if It takes away “too much” they add back the shipping, even though you had high enough priced items to get free shipping. Shipping times are really long, normally its a few weeks. The delivering and updates is weird, as sometimes the information for when it updates the packages, put it on the wrong date and is pretty confusing. I like that you can earn points, and that the reviews help quite a bit. Although, when you review something you never really see your review again, and can’t change or edit it , it doesn’t show up. It’s weird that they give you a shipping fee, then add on a shipping guarantee; you’d think the shipping fee would already guarantee that you’d get your package. They offer shipping express, but it’s like buying another item because it’s 13 dollars, to get it there only a few days earlier than the standard shipping. For example, in my shipping right now, standard says it’d get here 15-17, express days, 12-13. And I mean some people would think that’s a pretty good deal, for me though, compared to other apps where you pay for shipping like that, you’d get your packages in a few days. Overall, it’s not a bad app. It’s legit. more
SHEIN review Jun 4, 2020

By rlink20

I have been shopping with SHEIN for a long time now and honestly I love most of the things I purchase from them. My advice is the make sure you look at the reviews and any added pictures before you buy a product, since some things run small and large. The reason for the 3 stars and not 5 is because of their customer service. They got rid of their custom service chat with an actual person on their app and now it is just an automated chat which has been proven to be very unhelpful. I have had to Facebook message them to get ahold of someone and even then, it takes over a day just to get a response. I also advise y’all to pay for the expedited shipping because your package will take multiple weeks and the shipping information will not be updated as fast if you use their free shipping method. I placed an order on April 3, 2020 and I placed another one a few weeks later and paid for expedited shipping. I received the expedited shipping order within a week and a half, but I have yet to receive my original order that was placed on April 30. Just pay for expedited shipping and look at the clothing reviews and y’all will receive some awesome clothes for really cheap! more
I love this app, but... Jun 19, 2020

By Taylayna

Listen, I am a HUGE shein fan. Been shopping with them for about 4 years and I love their stuff. I was super excited when their home collection launched as I was redoing my bedroom and wanted some decor from them. I placed 3 separate orders, all within a couple days of each other back in May. The first two got to me in about 2 weeks, maybe even a little shorter than that. However I have yet to receive the third order, and I placed it on MAY 13TH. I get it, covid, cutbacks, all that jazz, but good lord, it has been almost 40 days since I placed that order and I’m convinced it’s never coming at this point. I don’t know how I can go from placing the first two orders and getting both of them within 7-14 days, mind you, I placed my first order on MAY 9TH. This is ridiculous. My order did not move for 3 weeks. Nobody touched it, it wasn’t moved or handled for THREE WEEKS. It is JUST NOW in transit. I’m annoyed and I’m frustrated. I get that covid is causing delays, but come on. I have placed plenty of other orders with other companies wayyyyy after this one and received ALL OF THEM already. I completely understand the initial set back, but this is getting really old. more
Nice but... Sep 2, 2020

By musiistrash

I JIST want more aesthetic clothes. Maybe a way to make outfits without having to join a contest so I can use the clothes from my wishlist. I don’t like that the boards has a limit of ten I thing that’s dumb. It’s be nice if we had like clowncore clothes, more studded chokers in different colors, platforms. Dude if y’all could put demonias on here I’d be set. More punk clothes. More goth clothes. Less soft kid stuff. There’s plenty of soft girl stuff for the soft girls I’m certain they’ll find something. This app would be heavenly if you could put more punk clothes and accessories. Rainbow clothes, give us more pride things, more bucket hats, most people on here are teens who are only purchasing from fast fashion because we are poor and can’t afford anything else. Not to mention y’all accept PayPal without charging from a credit card which is gorgeous I like that a lot because I’m 13 and I can’t get a credit card connected to my PayPal because I can’t get one. Also I don’t like that the points expire. Like maybe I’m tryna save up for something just for my points to expire like that’s not chill smh. more
Love It.... BUT Jun 14, 2021

By KLove2334

I really truly love Shein, & I get a lot of my clothes from here , but I strongly feel that there should be an “XXS” option considering a lot of the stuff that’s XS doesn’t really fit me how most XS clothes would. Normally I never even buy extra small, but here everything HAS to be that and it’s either a hit or miss bc it fits just right or doesn’t fit at all :/ .. I’m a very petite woman so I always have to dive deep into the pictured reviews and kinda come to a conclusion based off of other women that potentially have the same body shape as me, therefore I don’t end up wasting my time & money. So, that’s a little frustrating bc when I see something so cute that I really want, then I go to the reviews and think “yeah.. I can tell that’s not gonna fit” or, some items don’t even have an XS option so then I really won’t even bother. I just had to end up giving my sister a good 5 of my outfits (that I really loved) but took a chance, and couldn’t fit anyways. So that’s the only thing that I think should be adjusted, otherwise everything else is great! ♥️💋 more

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It’s great but… Jan 1, 2020

By Nina Denise D.

I had the app on my previous phone and then I downloaded it again on the one I’m using now. The first problem was that, I couldn’t log into my account on the new phone because of my password. And I even had the password saved in my notes to remember. So, they sent me a reset email. I had to do that a couple of times until they stopped sending it to my spam folder. So I was finally able to actually click the reset link. It worked (thank goodness 🙄.) However, when I finally signed in on the new phone, everything from my order history, wishlist items, shopping bag, and other account information were missing. It was like it started a brand new account, even though it was the same email account. I’ve always had this problem with SHEIN, having to create new accounts. And so now I have to use my old phone for managing the orders. I really wish I could use my current for phone for all of that instead having to go back and forth. In the end, it’s a great app, I love the clothing options but, I would really appreciate it if they could somehow make logging in on various devices more efficient or maybe even add an option where you can ‘Sign in using Google’ to eliminate the hassle of having to remember and/or resetting passwords every now and then. I would also like if they worked on better customer service answers. more
This company needs to improve. Nov 17, 2021

By Emily Avocado

affording things nowadays in stores is very uncommon, not everyone has alot of wealth and this app is perfect for those people including me. financially i have been able to afford a place to stay and food everyday and i like to explore my sense of style on a budget. I love the concept of cheaper things and who doesn't, we live in a society of money. i do have many concerns for this app, one of them being the packaging that they use. they use horrible non eco friendly packaging, and a ridiculous amount of plastic that it is honestly shocking, plus the audacity to make a #shiencares trend protecting wildlife animals, when their packaging is not, is ridiculous. yes its cheap, but at the success this app has im pretty sure they could spend some money making their packaging more eco friendly, therefore bringing in more costumers to buy on their site. If it wasn’t for the fast fashion and non sustainable packaging, everyone would shop here, they definitely could be making more. another concern i have is the fast fashion problem. Shien isnt ethical. they continue to steal designs from small brands, and we dont know how much money their workers are paid, but im not confident it’s enough. this company wont probably see this but make a change. for the good of the world and your workers. more
Don’t shop here please Feb 21, 2021

By ❤️💛💚💙💜💎|-/ Alyssa

I used to love shein. Used to look on the app 24/7 and add stuff to my wishlist. A month ago or so i got a huge $300 worth haul of clothing. (I am VERY picky. I think long and hard and read all reviews before adding something to my cart and always change my mind). When I first received the package, I was so excited. I tried on everything and it was so cute. But almost everything reacted badly to the wash. One of my favorite white tshirts pilled IMMEDIATELY. I had to do like 3 loads of laundry when I first washed them because the material is so dang cheap. Got these jeans I was soo excited for..the popular momo jeans on the site..material is awful and they’re so tight. The only thing I sort of like and recommend are the underwear. I’ve had no issues with them. Although I won’t be buying from here anymore since it’s 1. Child labor use 2. Crappy material/quality which gets worse over time 3. Nothing like you’d expect it to be on the site ...and much more. Just don’t waste your time. Save your money and buy from places that are better for the environment and that will last. After winter is done I’m getting rid of all my shein clothes because I hate them. If you read this review through all the way, please take my advice and shop elsewhere. Thank you. more
They hack into your phone!!! May 21, 2020

By lillyharville

When I downloaded this app a few months ago I was extremely excited because the clothes were very cheap and super cute! I’ve also ordered many things off of this app and everything has been fairly good quality and overall I’ve been very happy about the clothes, accessories, etc. Then I saw a video on social media where this girl was talking about how someone had logged into her email, instagram, etc. she checked her email and the login had come from Shein. I checked the comments of this video and many people said they were experiencing the same thing. I was very surprised so I went to go check my email and saw that someone had tried to login to my email/other socials so I deleted this app. If you look up Shein you will see multiple articles on this subject. If you have Shein, Romwe, or Zaful, delete them!! They are all run under the same company. I deleted all 3 apps and I haven’t gotten a single hack alert in weeks. My sister also got an alert about these clothing apps then deleted them after and she also hasn’t gotten the alerts sent to her account. If you need fairly cheap stuff look on apps like Depop and AliExpress, they have cute cheap stuff that doesn’t try to scam you. more
Cute clothes but everything else is frustrating Aug 5, 2020

By Malia J.

I love the items there. However, the shipping is unreasonable. It costs a lot, first off. And if you don't pay like $15 for express shipping, you'll be waiting a while for your items(s). As far as the app itself, its easy to navigate but some features are useless. For example, I don't get the points feature. We earn points but can't even use them all at check out, we can only use a portion. That's stupid, it's like you want us to come out of our pocket every check out, despite us being loyal app members and earning our points to be able to use them to purchase our order solely with our points. Also, another thing that ticks me off is the whole trial report. It's impossible to get picked if you don't have a higher level, yet they don't even explain how to get a higher membership level. I've spent hundreds with Shein, and I'm not a higher level. Something tells me you'd have to pay to be a higher level, and if that's the case, that's ridiculous. So in conclusion, the items are great and worth the money. However shipping costs and the app features? Absurd and frustrating. more
Customer Service Aug 11, 2018

By Lle-prom

SHEIN overall has pretty good merchandise, good options, great prices. The down side is that it doesn’t specify that this is an international web based only store and as you can imagine customer service is pretty much inexistent... if you have a question, a concern or simply need help, it is all handled through chat (calling doesn’t really do much neither) which always has long wait times, and lately after waiting ur turn in line for a representative to be available the chat will kick you out their wait data base, in other words you have to wait all over again... I for instance experienced this chat issue 3 times last night and have yet to be connected with an associate.. Another down side is if you have items in your cart and are in the process of checking out you go back to the cart or exit out of the checkout process to review the items, your cart items will be completely removed, losing your entire merchandise. As you can imagine it will be very hard or imposible to find all your items unless you remember it all and have lots of time and patience to search through each category. PLEASE IMPROVE THE SYSTEM!!!! more

See all 2 reviews

Disappointed Oct 24, 2020

By Alymarcm

So I saw this on Facebook like all ads that are posted there. I was a bit skeptical since I had also purchased cheap items on wish and on My Ali if that’s how it’s spelled. I think shopping on SHEIN is fairly easy you find a lot of beautiful items for a very low price. Although as k scrolled down to find the items I was looking for and purchasing them well the days passed and passed and passed until on SHEIN it marked that my package had arrived and i don’t know about you guys but when you buy something online it’s like you live a roller coaster of emotions. Because it’s the time to reveal if you actually spent you money on something you’ll like. Now you run a risk purchasing on line because you know you might not get something that’s actually nice but instead it will reflect the money you paid. It’s been a couple of days after I received the notice that my package had been delivered and well nothing so I sent a notice through their app notifying that I hadn’t received the item. Well it’s been a few more days and I still have gotten no notice on the package or to where it could be. I spent roughly 60 dls on items I was planning on using. Well I’m a bit disappointed on the customer service. I hope I can come back here and updated on what happened with my items or if i will even get my money back. Well people careful on what you buy and sometimes I guess if you run with my bad luck you won’t receive your package. more
HORRIBLE SERVICE! Nov 18, 2018

By Deerchels

This website is absolute TRASH. First let me begin by saying the measurements for the clothes are completely wrong, when you order something that should fit you it won’t. They will have you ship it back for free, but you won’t get your original shipping back in the refund. Secondly, the customer service is AWFUL. They do not give a crap about any inconveniences you experience due to their many screw ups. I ordered a robe and chemise set for my birthday, a 1X should have fit by the measurements. It didn’t. I sent it back and told them I wanted a refund. I ordered a size up because it was a just a tiny bit too small and the measurements said the 2XL was 2 inches bigger so the 2X should have fit perfect. Iwas wrong it was about .5 inches bigger. Measurements were definitely wrong. Barely a difference. They don’t care. Finally they receive my first return and instead of refunding my money they ship me a replacement? I chatted them and told them I requested a refund not a replacement and they said it was too late it had already been shipped I have to ship it back. So now I have to wait ANOTHER 2-3 weeks for my money because of their screw up. This website is a literal joke. Also, I left a honest review about the measurements of the robe and they hid it from the item. They only post reviews that benefit them. Total trash. DO NOT BUY FROM THIS PLACE!!! more
it’s an ok app Nov 22, 2020

By bracelet me

Yes, Shein provides online shopping and has very stylish clothing that will meet anyone’s styling standards. Although, Shein clothing material isn’t the best in certain times. For example, I look at reviews sometimes and find out that that clothing is either too small, material is too thin, size wasn’t correct, clothing was shorter than shown, the list goes on! The clothing is sometimes isn’t all that bad tho and is very stylish. There is a reason behind this review though and let’s talk about it. Recently I participated in an event where you could earn either 20 million points or 20 thousand points. Not too sure. I had won by sending links to other people and had to verify my email. I completed all that was needed for me to receive the points. Today is Saturday which is when they are supposed to give the points. Currently 7:20 pm and I still haven’t received my points. If anyone else has won could anyone inform me if they have their points? Another thing is that I tried emailing shein with some questions because I’m pretty sure that they don’t think my email is verified. Edit: This app didn’t even give me the points it promised. It only gave 100 points to my friends and I (they won too). This app is pretty much a scam with cheap clothing. I definitely recommend to not get this app. more
Order delayed Nov 1, 2020

By Danaj Neal

I have reached out to SHIEN about five times now on both apps. I reached out on Instagram and I reached out on the app. I ordered my clothing and my shoes on September 21. The order was in transit on October 6. They said the arrival date is going to be October 8. It is now November 1, And I still have not received my order. They have no customer service, I contacted them five times and they said that they will get back to you in 24 hours. It has been way more than 24 hours and I still have not got any money back, any tracking thing, nothing. So I am going to wait until next week and if I don’t have my package then, I’m going to take it to court.I understand that if the order was supposed to come October 6 through October 8, it would take 5 to 10 days. It was 5 to 10 days then 11 to 17 days. It has now been 25 days, well almost 25 days, that I still have not received my package. If I don’t have my package next week, I’m going to take this to court or you guys will give me my money back. I’ve tried not to take it on here because you guys have really cute clothing but you guys have to get some better costumer service. Not only the fact that you guys have no customer service number, is already bad enough. more
SHEIN sent my packages to the wrong address and will not give me a full refund Jan 8, 2021

By TaraKhali

I ordered some items at the beginning of December. I realized I had still not received my packages and looked up my order update. It turns out they sent my order to a very old address on the other side of the country. I had updated to my new address, and should not have had a problem. When I notified the company of their error, they offered me a resend of my order to the correct address or refund. I chose resend, they then notified me that my items were out of stock and I would have to select other items at a different price. I asked for a refund, they refunded me...less than what I originally paid. Now I’m still currently being sent around and around with customer service for the rest of my money. I’ve been dealing with this since the first of this month. This is the worst service I’ve ever received and I will not use SHEIN again. I don’t trust them to deliver and I certainly don’t trust them to keep some of my money. Can you imagine how much money SHEIN is fraudulently making by keeping $3-$4 off of every refund? Most People probably aren’t even looking to compare the original purchase price to the refund amount. more
Beware!! May 29, 2020

By Daisyur

This company is a COMPLETE scam. They sent me a shirt with a huge cut that went through the back and front of the shirt. I’m fuming honestly and I’m making sure I spread the word because I really wish somebody would have told me about it. They don’t offer a return label in the package so if you don’t have a printer that means you need to pay to print it somewhere. No customer service over the phone only through a chat which is super inconvenient in my opinion. The person or whoever I spoke to was absolutely rude. They didn’t care that the product was damaged and she insisted I return it which I have no problem with if they provided a label for it in the package or mailed to me as many other companies do. So at this point I have a shirt that is trash and they kept my money. They offer products for a lower price because they pay their employees very low wages. I really wish I would have done my research before. Do your research and google them! Don’t listen to people who promote them on social media because they get paid. A lot of people comment on their Instagram saying the spent 100s and never recieved their order and customer service DOES NOT care and they will not refund you or try to fix the problem. more
Why 1 Star you ask? Apr 26, 2020

By Shaylovesxo

I gave Shein 1 star because it’s what I thought would be appropriate. I ordered some items, selected standard shipping which is 7-10 business days, which was fine. The problem was that it had been 10+ days and my order hadn’t even been picked yet, no updates on the app and the customer service representatives were no help. Every representative I talked to told me the same thing, and then some would say that my order shipped and others would say it wasn’t. Then every representative kept saying they’d put a priority ship notice on my order so it got out faster, yet my package still hasn’t been picked. Yet, an order I made after my first one got picked and shipped before the first one. How is it possible that an order made hours after the first one is picked and shipped within 2 days, yet the first order takes 10+ days to even pick? After waiting 10+ of my order to even be picked, getting no where with the customer service I finally cancelled my order and asked for a refund. It’s upsetting because I was really looking forward to wear the cute and fashionable clothes I ordered, but I didn't place my order and pay to wait over 3 weeks to get my package. more
The most Horrible website and service Aug 30, 2020

By Jackellyn D

I’m very disgusted with the way SHEIN handles the inconvenience of your order being delivered. I ordered $200 dollars worth of accessories. They shipped my package late. When the package got to USPS, The package never got delivered to me. I go to the post office to pick it up and they can’t find my package. They tell me to contact SHEIN. I contact SHEIN by virtual chat. They ask me if I want a refund or reorder. I let them know I want my order because I never received it in the first place and they had already taken out the money from my card. They place the order again and tell me that some of my items are out of stock so I have to take the refund. I explain to them how is that my fault if I didn’t receive the first package. Shein and USPS were giving me the run around. I ask them to accommodate me for the inconvenience and sent my package express shipping so that I can receive it and they told me no. I can just get my refund, that my refund will take 7-14 business days. What baffled me was they were quick to take my money, I still haven’t received neither one of my packages. I would never recommend nor shop on this app ever again. Angry Customer more
I do not recommend SHEIN May 24, 2020

By Lilly_100278

My experience with shein hasn’t been all that pleasant. A couple days ago, my friends phone kept getting hacked into ever since she downloaded the app. Once it was deleted everything was fine. She also had ordered an outfit. It took about 3 weeks to arrive and the quality and material was not it at all. As for my order. I had ordered an outfit as well. For about a week or so, my order continued to be processed and I didn’t understand why. So I messaged customer service and they refunded me one item. I repurchased the item because I really liked it. There was more complications with it as it was taking a very long time. I have not received any tracking updates on my order or any sort of information as to why it is taking so long. I once again try to reach out but I would have to wait 2 days which is ridiculous. No one had the answers to my questions. Every response was vague. At this point I feel like they scammed me. I really do not recommend this app at all. They have very nice clothing and accessories but do not be fooled by the image of the picture because once it actually comes it will be something completely different. more
SHEIN is a prime example of the world’s problems Jul 11, 2020

By Galsifiejfneko113

Besides the obvious stuff that I’m sure you’ve already seen, such as: child labor, extremely low wages that no human being can live off of, and selling prayer rugs, there is a bigger problem here. I am a Jewish-American and yes, I bought a few clothes from SHIEN once. The clothes were the word quality I have ever felt, and were stitched so horribly that they genuinely looked like they were made by a child, and I’m not exaggerating when I say that. I clearly returned the poorly made clothes. Secondly, they never gave me my money back when I tried to return the clothes, so my family and I had to get a lawyer involved. I am absolutely horrifyingly embarrassed Tp say that I ever gave this company money. How it feels to see a company sell a swastika necklace is indescribable. The thing that makes me the most upset isn’t that they told it, it’s that they didn’t know better. Some of my family, people that I will never get to know, were murdered by other people that didn’t know better, and weren’t taught better. So be better, teach yourself better, and don’t put money into the hands of people who don’t know why hate it wrong. more

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