SHEIN - The Hottest Trends & Fashion
ShoppingZOETOP BUSINESS CO., LIMITED
Meet the SHEIN app - Your one-stop shop for trends at prices you'll Love!
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About SHEIN - The Hottest Trends & Fashion
Featured on Must-Have Apps to Improve Wardrobe & Dress Better
Meet the SHEIN app - Your one-stop shop for trends at prices you'll Love!
see more about SHEIN - The Hottest Trends & Fashion
About SHEIN - The Hottest Trends & Fashion
Now introducing the SHEIN mobile app! Everything you love about our site, now at your fingertips. SHEIN is a fun, ultra-affordable online shopping platform featuring styles for women, men, kids, curve, plus over 20,000+ styles including dresses, tops, swimwear, shoes and accessories. Think of us as your one-stop destination for everything trendy! We'll keep you in the loop with push notifications, you can engage with other SHEIN lovers in real time and browse over 1000+ daily new arrivals, plus styling tips, livestreams, reviews and more to inspire you!
Perks:
- Get an extra 10% off on your first order
- Free shipping on orders over $49 & free returns
- Fun, easy shopping that's 100% secure
- Browse by New Arrivals, Trends, Category, Best Sellers and more
- Daily Flash Sales: Score up to 80% off countless styles
- Get first access to sale alerts and promotional discounts
- Now accepting PayPal and major Credit Cards
- Style now, pay later! Choose Afterpay to pay in 4 interest-free payments.
- 24/7 Customer Service and Live Chat available
Contact us:
URL: us.shein.com
Facebook: www.facebook.com/sheinus/
Instagram: www.instagram.com/shein_us/
Email: dispute@shein.com
Perks:
- Get an extra 10% off on your first order
- Free shipping on orders over $49 & free returns
- Fun, easy shopping that's 100% secure
- Browse by New Arrivals, Trends, Category, Best Sellers and more
- Daily Flash Sales: Score up to 80% off countless styles
- Get first access to sale alerts and promotional discounts
- Now accepting PayPal and major Credit Cards
- Style now, pay later! Choose Afterpay to pay in 4 interest-free payments.
- 24/7 Customer Service and Live Chat available
Contact us:
URL: us.shein.com
Facebook: www.facebook.com/sheinus/
Instagram: www.instagram.com/shein_us/
Email: dispute@shein.com
Ratings & Reviews
Write a Review
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Community
If you’ve been wearing the same 26 shirts, 12 pants and 8 pairs of shoes for the past 15 years, then you’re definitely overdue for upgrading your wardrobe. You can find trendy, classic, and original items up to 80% off, and even get styling tips on the latest fashion trends. more2 years ago
by Antonio
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Community
I freaking loved this app! Great quality (just like zaphul) but SO cheap and I just adore❤️❤️❤️ 10/102 years ago
by mayadah
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Community
It is the place u can sell your unique products1 year ago
by Kavya
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Expert
- An affordable online shopping platform with a distinct tone that focuses on the trending women's fashions
- Browse over 20,000 items at any given time to find the latest in men's, women's & children's clothing and accessories
- View styling tips, item reviews and ratings to help you make the best decision while shopping online
Reviewed by Kaylin on October 16, 2018
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LEGIT
Jan 5, 2021 100% legit site for fashionable affordable clothing. I’ve been purchasing for the last 2 years or more now with at least 20 + items each purchase and have never been cheated or disappointed. Customer service has always been above and beyond for me, they always get back to me and never had an issue with returning items that didn’t fit (if they’re eligible for return, not everything is but they tell you before checkout what isn’t) my closet is about 85% SHEIN clothing and shoes and the rest mall bought clothing. I prefer SHEIN over anything lately. Quality is usually amazing but be sure to read reviews and picture reviews before purchasing. Once I found my size in SHEIN it’s made shopping easier with less returns. Returns for US are free (at least I’ve never paid for any) so that’s another plus. They’re usually fast with shipping but with COVID I’ve been getting them like 3-4 weeks later. Which is understandable given what’s going on. But once things are back to normal it’s usually 1-2 weeks. I’ve only ever had 2 packages lost in the mail due to COVID which they happily replaced, no problem and sent out new for me. I did eventually end up getting the first “lost” packages though. You never know until you give it a try for yourself. I’m definitely glad I did. They except PAYPAL which is much more comforting when you’re a new buyer, since they cover you. I love this app/store. 10+ stars. Seriously. more -
Love it 💞
Nov 17, 2020 I’ve been on SHEIN for a while now, and it has become my favorite online store app to shop on! There was only one problem I had with it, when I confirmed a order a few days later it canceled it. But I got a refund on it, and just ordered it again. When I payed for faster shipping it really helped, it came in about 3-4 days and for only 12 dollars. Refunds are really easy, well that’s what I know from my experience. I’ve never actually received a item, and it came broken, or I didn’t like the material and I had to return it. So maybe it would of been harder to return If I already received the item. But always make sure to check the reviews, and start for the ones who gave it a one star. Sometimes mistakes happen in a product usually 30% or 20% of the time. If most of the reviews put lower than 3 stars I wouldn’t recommend buying the product, look for items that mostly have 4 or 5 stars. I don’t recommend buying mirrors on the app either, usually they are just for decoration and comes in horrible quality, so if you just want it for decorating that’s fine, just make sure to be careful because it may come broken some times. For clothes on SHEIN is actually really cute and super great quality. Mostly SHEIN is a really great app for clothes, decorating, shoes, beauty products, and for all my big girls out there 😌really recommend!!!💞🥰 more -
Jul 5, 2021 I am obsessed w/ this app! I've ordered 5 or 6 times now & never had any issues. Shipping has always come before the dates they gave me. And almost everything I've ordered, I have loved so much. And everything fit amazingly. I would say there's 2 or 3 pieces out of maybe 50, I couldn't fit. But that was probably bc I ordered the wrong size. Either way, I recommend Shein all the time. I get asked all the time about my outfits. I love how affordable everything is. 10 out of 10 for me! more -
Best shopping app ever💜💜💜
Mar 18, 2021 This app is absolutely the best. The prices are hella cheap and very affordable, and they give out coupons like there’s no tomorrow! It’s so fun to shop on there, especially since they have such amazing clothes for all ages, even pets! It’s so cute how they have accessories such as rings, earrings, bracelets and fake nails(packs of them. Like 10) and they cost like 2-6$! So generous and super cute! I absolutely love shopping on there, and they constantly update the clothes, and shoes as well! And not only are the clothes cheap, but the shoes are as well. Like you could buy a pair of cute boots, or a pair of heels, for under 10-15$😱😱😱 and the possibility’s are endless on this app. They have so many different clothing genres, and many models as well. You can also earn points which goes into coupons which makes your order so cheap! For me, I order so much and my order comes out to about 140$. With my coupons the order goes down to 98$. Absolutely incredible. I also really love how when you go into an item you want to but, you scroll down and you can see other people who bought the item’s pictures. Like after the got the item they model it for you, to show how it looks.(You can also earn points for that, if many people like your picture)I HIGHLY recommend this app, and trust me you won’t be disapponted. ⭐️⭐️⭐️⭐️⭐️ more -
Jul 21, 2021 Really inexpensive for what it is but it's not as plus size friendly as I had hoped. The advertising is extremely focused on perfect bodies and if you're a size bigger than a 1X you'll have a much harder time finding what you really want. more -
Shein saved me💕🥰
Feb 3, 2021 Shein obsessed since I discovered it (after I had an accident) so there I was homeless looking as usual when I realized I always wear my husbands clothes (sweatpants n tshirts) so yeah no sense of style whatsoever. Shein helped me get motivated at an affordable price helps me feel myself even when I couldn’t stand to look at myself in the mirror for how I let myself go. Shein got me up n stills does everyday #sheincustomerforlife now I can’t stop seeing my reflection 😍🙏🥰🥰🥰 thank u shein I’m a size 18 (1xl in leggins they be very stretchy just read the reviews queens!!! 4x in dresses n tops (I don’t buy their lingerie anymore or little shanans to stretch every cent (coupons y’all daily points free trails!!! And last night they refunded me without taking the item back!!! They said they don’t do that often n it was a one time thing but still I feel very much appreciated (I always check their sales they are amusing n amazing🤩 Give the jeans a chance if ur not scared to take the risk (I only tried twice n I wasn’t surprised That they didn’t fit perfectly n one had the zipper broken but hey for $10 I kept it )and their daily hourly thingy were u can finally get the chance to find a piece u liked n 50-80% off!!! I’m not kidding I stretch all my money I get 5-10 pieces for no more then $60 n sundays they got free shipping come on y’all download it give it chance! more
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LEGIT
Jan 5, 2021 100% legit site for fashionable affordable clothing. I’ve been purchasing for the last 2 years or more now with at least 20 + items each purchase and have never been cheated or disappointed. Customer service has always been above and beyond for me, they always get back to me and never had an issue with returning items that didn’t fit (if they’re eligible for return, not everything is but they tell you before checkout what isn’t) my closet is about 85% SHEIN clothing and shoes and the rest mall bought clothing. I prefer SHEIN over anything lately. Quality is usually amazing but be sure to read reviews and picture reviews before purchasing. Once I found my size in SHEIN it’s made shopping easier with less returns. Returns for US are free (at least I’ve never paid for any) so that’s another plus. They’re usually fast with shipping but with COVID I’ve been getting them like 3-4 weeks later. Which is understandable given what’s going on. But once things are back to normal it’s usually 1-2 weeks. I’ve only ever had 2 packages lost in the mail due to COVID which they happily replaced, no problem and sent out new for me. I did eventually end up getting the first “lost” packages though. You never know until you give it a try for yourself. I’m definitely glad I did. They except PAYPAL which is much more comforting when you’re a new buyer, since they cover you. I love this app/store. 10+ stars. Seriously. more -
Love it 💞
Nov 17, 2020 I’ve been on SHEIN for a while now, and it has become my favorite online store app to shop on! There was only one problem I had with it, when I confirmed a order a few days later it canceled it. But I got a refund on it, and just ordered it again. When I payed for faster shipping it really helped, it came in about 3-4 days and for only 12 dollars. Refunds are really easy, well that’s what I know from my experience. I’ve never actually received a item, and it came broken, or I didn’t like the material and I had to return it. So maybe it would of been harder to return If I already received the item. But always make sure to check the reviews, and start for the ones who gave it a one star. Sometimes mistakes happen in a product usually 30% or 20% of the time. If most of the reviews put lower than 3 stars I wouldn’t recommend buying the product, look for items that mostly have 4 or 5 stars. I don’t recommend buying mirrors on the app either, usually they are just for decoration and comes in horrible quality, so if you just want it for decorating that’s fine, just make sure to be careful because it may come broken some times. For clothes on SHEIN is actually really cute and super great quality. Mostly SHEIN is a really great app for clothes, decorating, shoes, beauty products, and for all my big girls out there 😌really recommend!!!💞🥰 more -
Jul 5, 2021 I am obsessed w/ this app! I've ordered 5 or 6 times now & never had any issues. Shipping has always come before the dates they gave me. And almost everything I've ordered, I have loved so much. And everything fit amazingly. I would say there's 2 or 3 pieces out of maybe 50, I couldn't fit. But that was probably bc I ordered the wrong size. Either way, I recommend Shein all the time. I get asked all the time about my outfits. I love how affordable everything is. 10 out of 10 for me! more -
Best shopping app ever💜💜💜
Mar 18, 2021 This app is absolutely the best. The prices are hella cheap and very affordable, and they give out coupons like there’s no tomorrow! It’s so fun to shop on there, especially since they have such amazing clothes for all ages, even pets! It’s so cute how they have accessories such as rings, earrings, bracelets and fake nails(packs of them. Like 10) and they cost like 2-6$! So generous and super cute! I absolutely love shopping on there, and they constantly update the clothes, and shoes as well! And not only are the clothes cheap, but the shoes are as well. Like you could buy a pair of cute boots, or a pair of heels, for under 10-15$😱😱😱 and the possibility’s are endless on this app. They have so many different clothing genres, and many models as well. You can also earn points which goes into coupons which makes your order so cheap! For me, I order so much and my order comes out to about 140$. With my coupons the order goes down to 98$. Absolutely incredible. I also really love how when you go into an item you want to but, you scroll down and you can see other people who bought the item’s pictures. Like after the got the item they model it for you, to show how it looks.(You can also earn points for that, if many people like your picture)I HIGHLY recommend this app, and trust me you won’t be disapponted. ⭐️⭐️⭐️⭐️⭐️ more -
Jul 21, 2021 Really inexpensive for what it is but it's not as plus size friendly as I had hoped. The advertising is extremely focused on perfect bodies and if you're a size bigger than a 1X you'll have a much harder time finding what you really want. more -
Shein saved me💕🥰
Feb 3, 2021 Shein obsessed since I discovered it (after I had an accident) so there I was homeless looking as usual when I realized I always wear my husbands clothes (sweatpants n tshirts) so yeah no sense of style whatsoever. Shein helped me get motivated at an affordable price helps me feel myself even when I couldn’t stand to look at myself in the mirror for how I let myself go. Shein got me up n stills does everyday #sheincustomerforlife now I can’t stop seeing my reflection 😍🙏🥰🥰🥰 thank u shein I’m a size 18 (1xl in leggins they be very stretchy just read the reviews queens!!! 4x in dresses n tops (I don’t buy their lingerie anymore or little shanans to stretch every cent (coupons y’all daily points free trails!!! And last night they refunded me without taking the item back!!! They said they don’t do that often n it was a one time thing but still I feel very much appreciated (I always check their sales they are amusing n amazing🤩 Give the jeans a chance if ur not scared to take the risk (I only tried twice n I wasn’t surprised That they didn’t fit perfectly n one had the zipper broken but hey for $10 I kept it )and their daily hourly thingy were u can finally get the chance to find a piece u liked n 50-80% off!!! I’m not kidding I stretch all my money I get 5-10 pieces for no more then $60 n sundays they got free shipping come on y’all download it give it chance! more -
Jul 6, 2021 I love this app! It makes it so easy to shop from Shein. The fact products are reviewed by real people is amazing. The prices are great beyond compare and it seems like there are a limitless variety of styling options. Did you know they have way beyond just clothing, such as house, pet, toy, and sport items? The app allows you to build points and each point is $0.01?!! Not a millionth of a penny like most places which makes it worth it! Addictive!! more -
Shein review
Jun 21, 2021 Honestly I love this app, although I wish you could leave reviews without ordering it. Simply because I get all my clothes through my moms account, but I have my own just to put things in my cart then go through/check them and if she approves I add them to hers so she can order them. I’d like to be able to leave reviews on my own account, as I would like to earn points and be able to help other people find their perfect fit (ladies if you are around 160, 5’4/5’5 and 34C VS size, the xl high waisted bathing suits will fit you perfect). Like if you could like take a picture of the bathing suit and then submit it as proof you purchased it and then you could leave a review, that would be really cool. Or if you could just leave your review under the item instead of having to go through your orders and leave reviews there that would be cool. Overall it’s a 5/5 from me because I love the clothes, and they’re mostly high quality. If you’re looking to start buying clothes from here, please check the reviews to make sure you know what you’re buying, some people leave pictures so you can see it on someone and it also tells you what size they got and some people tell you their body size as a guide. It’s a really helpful feature and I love that you can save money by leaving them. more -
Jul 3, 2021 Everything is cheep, which is amazing! You can buy the same shirt from somewhere else and it will be 15 to 25 dollars while in this app you can buy it for 4 to 10 dollars. The pants on the other hand are a little more but other than that its awesome. Not to mention the coupons, I have only had this app for 2 days and I already have 3 coupons, there 10% off, 15% off, and the last one is 20% off. Its not that much but it can be helpful in some cases. This app is amazing!😇 more -
HIGHLY RECOMMEND THIS APP!!
Jun 13, 2021 WARNING: The SEXIEST CLOTHES an app could ever have to offer!! The addicting part about SHEIN app is that all of these sexy/lovely clothes for Women, Men, Kids, AND pets has to be the ridiculously affordable prices for the high quality material that these clothes are. I’m not going to lie, the first time I ordered something from SHEIN, I was seriously expecting to be disappointed. Mostly because the only other app I knew at the time which sells stuff for prices THIS low, was apps like Wish, etc. which have the low prices yet no quality to the fabric of the clothes they sell.. 🤕 BUT… 🤷🏼♀️ BOY WAS I HAPPY TO BE WRONG & COMPARING SHEIN TO ANY OTHER APP(S) AVAILABLE ! This app is honestly the best online clothes store that I’ve ever bought from and I’ll never go back to paying 60-70 dollars for a pair of Jean shorts or jeans, etc. for the name brand stuff. SHEIN has a GIGANTIC selection of ENDLESS cute shirts, shorts, tops, jackets, socks, shoes, panties, bras, lingerie, etc. and their inventory seriously resembles the name brands we spend WAY too much on and it resembles those name brands clothes almost EXACTLY!! I’ve already bought a few things from here. I love this app and it’s also a website, in case you’d rather sign up via website vs. downloading the app. 🤷🏼♀️😁 JUST GIVE IT A LIL TRY!! I PROMISE, you’ll be buying your clothes from SHEIN from now on , too! 💯🤗😉 more
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Jul 6, 2021 This app is very reasonable with prices, I can literally spend hours looking at everything, the reason it only got 2 stars from me is because after 3 days of giving this app my credit card information, it still won't except it. I'm getting beyond irritated because I'm going on holiday on the 25th and I desperately want the things I should be able to buy......SORT IT OUT ! more -
Disappointed
Oct 24, 2020 So I saw this on Facebook like all ads that are posted there. I was a bit skeptical since I had also purchased cheap items on wish and on My Ali if that’s how it’s spelled. I think shopping on SHEIN is fairly easy you find a lot of beautiful items for a very low price. Although as k scrolled down to find the items I was looking for and purchasing them well the days passed and passed and passed until on SHEIN it marked that my package had arrived and i don’t know about you guys but when you buy something online it’s like you live a roller coaster of emotions. Because it’s the time to reveal if you actually spent you money on something you’ll like. Now you run a risk purchasing on line because you know you might not get something that’s actually nice but instead it will reflect the money you paid. It’s been a couple of days after I received the notice that my package had been delivered and well nothing so I sent a notice through their app notifying that I hadn’t received the item. Well it’s been a few more days and I still have gotten no notice on the package or to where it could be. I spent roughly 60 dls on items I was planning on using. Well I’m a bit disappointed on the customer service. I hope I can come back here and updated on what happened with my items or if i will even get my money back. Well people careful on what you buy and sometimes I guess if you run with my bad luck you won’t receive your package. more -
It’s great but…
Jan 1, 2020 I had the app on my previous phone and then I downloaded it again on the one I’m using now. The first problem was that, I couldn’t log into my account on the new phone because of my password. And I even had the password saved in my notes to remember. So, they sent me a reset email. I had to do that a couple of times until they stopped sending it to my spam folder. So I was finally able to actually click the reset link. It worked (thank goodness 🙄.) However, when I finally signed in on the new phone, everything from my order history, wishlist items, shopping bag, and other account information were missing. It was like it started a brand new account, even though it was the same email account. I’ve always had this problem with SHEIN, having to create new accounts. And so now I have to use my old phone for managing the orders. I really wish I could use my current for phone for all of that instead having to go back and forth. In the end, it’s a great app, I love the clothing options but, I would really appreciate it if they could somehow make logging in on various devices more efficient or maybe even add an option where you can ‘Sign in using Google’ to eliminate the hassle of having to remember and/or resetting passwords every now and then. I would also like if they worked on better customer service answers. more -
HORRIBLE SERVICE!
Nov 18, 2018 This website is absolute TRASH. First let me begin by saying the measurements for the clothes are completely wrong, when you order something that should fit you it won’t. They will have you ship it back for free, but you won’t get your original shipping back in the refund. Secondly, the customer service is AWFUL. They do not give a crap about any inconveniences you experience due to their many screw ups. I ordered a robe and chemise set for my birthday, a 1X should have fit by the measurements. It didn’t. I sent it back and told them I wanted a refund. I ordered a size up because it was a just a tiny bit too small and the measurements said the 2XL was 2 inches bigger so the 2X should have fit perfect. Iwas wrong it was about .5 inches bigger. Measurements were definitely wrong. Barely a difference. They don’t care. Finally they receive my first return and instead of refunding my money they ship me a replacement? I chatted them and told them I requested a refund not a replacement and they said it was too late it had already been shipped I have to ship it back. So now I have to wait ANOTHER 2-3 weeks for my money because of their screw up. This website is a literal joke. Also, I left a honest review about the measurements of the robe and they hid it from the item. They only post reviews that benefit them. Total trash. DO NOT BUY FROM THIS PLACE!!! more -
Don’t shop here please
Feb 21, 2021 I used to love shein. Used to look on the app 24/7 and add stuff to my wishlist. A month ago or so i got a huge $300 worth haul of clothing. (I am VERY picky. I think long and hard and read all reviews before adding something to my cart and always change my mind). When I first received the package, I was so excited. I tried on everything and it was so cute. But almost everything reacted badly to the wash. One of my favorite white tshirts pilled IMMEDIATELY. I had to do like 3 loads of laundry when I first washed them because the material is so dang cheap. Got these jeans I was soo excited for..the popular momo jeans on the site..material is awful and they’re so tight. The only thing I sort of like and recommend are the underwear. I’ve had no issues with them. Although I won’t be buying from here anymore since it’s 1. Child labor use 2. Crappy material/quality which gets worse over time 3. Nothing like you’d expect it to be on the site ...and much more. Just don’t waste your time. Save your money and buy from places that are better for the environment and that will last. After winter is done I’m getting rid of all my shein clothes because I hate them. If you read this review through all the way, please take my advice and shop elsewhere. Thank you. more -
They hack into your phone!!!
May 21, 2020 When I downloaded this app a few months ago I was extremely excited because the clothes were very cheap and super cute! I’ve also ordered many things off of this app and everything has been fairly good quality and overall I’ve been very happy about the clothes, accessories, etc. Then I saw a video on social media where this girl was talking about how someone had logged into her email, instagram, etc. she checked her email and the login had come from Shein. I checked the comments of this video and many people said they were experiencing the same thing. I was very surprised so I went to go check my email and saw that someone had tried to login to my email/other socials so I deleted this app. If you look up Shein you will see multiple articles on this subject. If you have Shein, Romwe, or Zaful, delete them!! They are all run under the same company. I deleted all 3 apps and I haven’t gotten a single hack alert in weeks. My sister also got an alert about these clothing apps then deleted them after and she also hasn’t gotten the alerts sent to her account. If you need fairly cheap stuff look on apps like Depop and AliExpress, they have cute cheap stuff that doesn’t try to scam you. more -
it’s an ok app
Nov 22, 2020 Yes, Shein provides online shopping and has very stylish clothing that will meet anyone’s styling standards. Although, Shein clothing material isn’t the best in certain times. For example, I look at reviews sometimes and find out that that clothing is either too small, material is too thin, size wasn’t correct, clothing was shorter than shown, the list goes on! The clothing is sometimes isn’t all that bad tho and is very stylish. There is a reason behind this review though and let’s talk about it. Recently I participated in an event where you could earn either 20 million points or 20 thousand points. Not too sure. I had won by sending links to other people and had to verify my email. I completed all that was needed for me to receive the points. Today is Saturday which is when they are supposed to give the points. Currently 7:20 pm and I still haven’t received my points. If anyone else has won could anyone inform me if they have their points? Another thing is that I tried emailing shein with some questions because I’m pretty sure that they don’t think my email is verified. Edit: This app didn’t even give me the points it promised. It only gave 100 points to my friends and I (they won too). This app is pretty much a scam with cheap clothing. I definitely recommend to not get this app. more -
Order delayed
Nov 1, 2020 I have reached out to SHIEN about five times now on both apps. I reached out on Instagram and I reached out on the app. I ordered my clothing and my shoes on September 21. The order was in transit on October 6. They said the arrival date is going to be October 8. It is now November 1, And I still have not received my order. They have no customer service, I contacted them five times and they said that they will get back to you in 24 hours. It has been way more than 24 hours and I still have not got any money back, any tracking thing, nothing. So I am going to wait until next week and if I don’t have my package then, I’m going to take it to court.I understand that if the order was supposed to come October 6 through October 8, it would take 5 to 10 days. It was 5 to 10 days then 11 to 17 days. It has now been 25 days, well almost 25 days, that I still have not received my package. If I don’t have my package next week, I’m going to take this to court or you guys will give me my money back. I’ve tried not to take it on here because you guys have really cute clothing but you guys have to get some better costumer service. Not only the fact that you guys have no customer service number, is already bad enough. more -
Cute clothes but everything else is frustrating
Aug 5, 2020 I love the items there. However, the shipping is unreasonable. It costs a lot, first off. And if you don't pay like $15 for express shipping, you'll be waiting a while for your items(s). As far as the app itself, its easy to navigate but some features are useless. For example, I don't get the points feature. We earn points but can't even use them all at check out, we can only use a portion. That's stupid, it's like you want us to come out of our pocket every check out, despite us being loyal app members and earning our points to be able to use them to purchase our order solely with our points. Also, another thing that ticks me off is the whole trial report. It's impossible to get picked if you don't have a higher level, yet they don't even explain how to get a higher membership level. I've spent hundreds with Shein, and I'm not a higher level. Something tells me you'd have to pay to be a higher level, and if that's the case, that's ridiculous. So in conclusion, the items are great and worth the money. However shipping costs and the app features? Absurd and frustrating. more -
Customer Service
Aug 11, 2018 SHEIN overall has pretty good merchandise, good options, great prices. The down side is that it doesn’t specify that this is an international web based only store and as you can imagine customer service is pretty much inexistent... if you have a question, a concern or simply need help, it is all handled through chat (calling doesn’t really do much neither) which always has long wait times, and lately after waiting ur turn in line for a representative to be available the chat will kick you out their wait data base, in other words you have to wait all over again... I for instance experienced this chat issue 3 times last night and have yet to be connected with an associate.. Another down side is if you have items in your cart and are in the process of checking out you go back to the cart or exit out of the checkout process to review the items, your cart items will be completely removed, losing your entire merchandise. As you can imagine it will be very hard or imposible to find all your items unless you remember it all and have lots of time and patience to search through each category. PLEASE IMPROVE THE SYSTEM!!!! more
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Community
If you’ve been wearing the same 26 shirts, 12 pants and 8 pairs of shoes for the past 15 years, then you’re definitely overdue for upgrading your wardrobe. You can find trendy, classic, and original items up to 80% off, and even get styling tips on the latest fashion trends. more2 years ago
by Antonio
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Community
I freaking loved this app! Great quality (just like zaphul) but SO cheap and I just adore❤️❤️❤️ 10/102 years ago
by mayadah
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Community
It is the place u can sell your unique products1 year ago
by Kavya
-
Expert
- An affordable online shopping platform with a distinct tone that focuses on the trending women's fashions
- Browse over 20,000 items at any given time to find the latest in men's, women's & children's clothing and accessories
- View styling tips, item reviews and ratings to help you make the best decision while shopping online
Reviewed by Kaylin on October 16, 2018
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LEGIT
Jan 5, 2021 100% legit site for fashionable affordable clothing. I’ve been purchasing for the last 2 years or more now with at least 20 + items each purchase and have never been cheated or disappointed. Customer service has always been above and beyond for me, they always get back to me and never had an issue with returning items that didn’t fit (if they’re eligible for return, not everything is but they tell you before checkout what isn’t) my closet is about 85% SHEIN clothing and shoes and the rest mall bought clothing. I prefer SHEIN over anything lately. Quality is usually amazing but be sure to read reviews and picture reviews before purchasing. Once I found my size in SHEIN it’s made shopping easier with less returns. Returns for US are free (at least I’ve never paid for any) so that’s another plus. They’re usually fast with shipping but with COVID I’ve been getting them like 3-4 weeks later. Which is understandable given what’s going on. But once things are back to normal it’s usually 1-2 weeks. I’ve only ever had 2 packages lost in the mail due to COVID which they happily replaced, no problem and sent out new for me. I did eventually end up getting the first “lost” packages though. You never know until you give it a try for yourself. I’m definitely glad I did. They except PAYPAL which is much more comforting when you’re a new buyer, since they cover you. I love this app/store. 10+ stars. Seriously. more -
Love it 💞
Nov 17, 2020 I’ve been on SHEIN for a while now, and it has become my favorite online store app to shop on! There was only one problem I had with it, when I confirmed a order a few days later it canceled it. But I got a refund on it, and just ordered it again. When I payed for faster shipping it really helped, it came in about 3-4 days and for only 12 dollars. Refunds are really easy, well that’s what I know from my experience. I’ve never actually received a item, and it came broken, or I didn’t like the material and I had to return it. So maybe it would of been harder to return If I already received the item. But always make sure to check the reviews, and start for the ones who gave it a one star. Sometimes mistakes happen in a product usually 30% or 20% of the time. If most of the reviews put lower than 3 stars I wouldn’t recommend buying the product, look for items that mostly have 4 or 5 stars. I don’t recommend buying mirrors on the app either, usually they are just for decoration and comes in horrible quality, so if you just want it for decorating that’s fine, just make sure to be careful because it may come broken some times. For clothes on SHEIN is actually really cute and super great quality. Mostly SHEIN is a really great app for clothes, decorating, shoes, beauty products, and for all my big girls out there 😌really recommend!!!💞🥰 more -
Jul 5, 2021 I am obsessed w/ this app! I've ordered 5 or 6 times now & never had any issues. Shipping has always come before the dates they gave me. And almost everything I've ordered, I have loved so much. And everything fit amazingly. I would say there's 2 or 3 pieces out of maybe 50, I couldn't fit. But that was probably bc I ordered the wrong size. Either way, I recommend Shein all the time. I get asked all the time about my outfits. I love how affordable everything is. 10 out of 10 for me! more -
Best shopping app ever💜💜💜
Mar 18, 2021 This app is absolutely the best. The prices are hella cheap and very affordable, and they give out coupons like there’s no tomorrow! It’s so fun to shop on there, especially since they have such amazing clothes for all ages, even pets! It’s so cute how they have accessories such as rings, earrings, bracelets and fake nails(packs of them. Like 10) and they cost like 2-6$! So generous and super cute! I absolutely love shopping on there, and they constantly update the clothes, and shoes as well! And not only are the clothes cheap, but the shoes are as well. Like you could buy a pair of cute boots, or a pair of heels, for under 10-15$😱😱😱 and the possibility’s are endless on this app. They have so many different clothing genres, and many models as well. You can also earn points which goes into coupons which makes your order so cheap! For me, I order so much and my order comes out to about 140$. With my coupons the order goes down to 98$. Absolutely incredible. I also really love how when you go into an item you want to but, you scroll down and you can see other people who bought the item’s pictures. Like after the got the item they model it for you, to show how it looks.(You can also earn points for that, if many people like your picture)I HIGHLY recommend this app, and trust me you won’t be disapponted. ⭐️⭐️⭐️⭐️⭐️ more -
Shein saved me💕🥰
Feb 3, 2021 Shein obsessed since I discovered it (after I had an accident) so there I was homeless looking as usual when I realized I always wear my husbands clothes (sweatpants n tshirts) so yeah no sense of style whatsoever. Shein helped me get motivated at an affordable price helps me feel myself even when I couldn’t stand to look at myself in the mirror for how I let myself go. Shein got me up n stills does everyday #sheincustomerforlife now I can’t stop seeing my reflection 😍🙏🥰🥰🥰 thank u shein I’m a size 18 (1xl in leggins they be very stretchy just read the reviews queens!!! 4x in dresses n tops (I don’t buy their lingerie anymore or little shanans to stretch every cent (coupons y’all daily points free trails!!! And last night they refunded me without taking the item back!!! They said they don’t do that often n it was a one time thing but still I feel very much appreciated (I always check their sales they are amusing n amazing🤩 Give the jeans a chance if ur not scared to take the risk (I only tried twice n I wasn’t surprised That they didn’t fit perfectly n one had the zipper broken but hey for $10 I kept it )and their daily hourly thingy were u can finally get the chance to find a piece u liked n 50-80% off!!! I’m not kidding I stretch all my money I get 5-10 pieces for no more then $60 n sundays they got free shipping come on y’all download it give it chance! more -
Jul 6, 2021 I love this app! It makes it so easy to shop from Shein. The fact products are reviewed by real people is amazing. The prices are great beyond compare and it seems like there are a limitless variety of styling options. Did you know they have way beyond just clothing, such as house, pet, toy, and sport items? The app allows you to build points and each point is $0.01?!! Not a millionth of a penny like most places which makes it worth it! Addictive!! more -
Shein review
Jun 21, 2021 Honestly I love this app, although I wish you could leave reviews without ordering it. Simply because I get all my clothes through my moms account, but I have my own just to put things in my cart then go through/check them and if she approves I add them to hers so she can order them. I’d like to be able to leave reviews on my own account, as I would like to earn points and be able to help other people find their perfect fit (ladies if you are around 160, 5’4/5’5 and 34C VS size, the xl high waisted bathing suits will fit you perfect). Like if you could like take a picture of the bathing suit and then submit it as proof you purchased it and then you could leave a review, that would be really cool. Or if you could just leave your review under the item instead of having to go through your orders and leave reviews there that would be cool. Overall it’s a 5/5 from me because I love the clothes, and they’re mostly high quality. If you’re looking to start buying clothes from here, please check the reviews to make sure you know what you’re buying, some people leave pictures so you can see it on someone and it also tells you what size they got and some people tell you their body size as a guide. It’s a really helpful feature and I love that you can save money by leaving them. more -
Jul 3, 2021 Everything is cheep, which is amazing! You can buy the same shirt from somewhere else and it will be 15 to 25 dollars while in this app you can buy it for 4 to 10 dollars. The pants on the other hand are a little more but other than that its awesome. Not to mention the coupons, I have only had this app for 2 days and I already have 3 coupons, there 10% off, 15% off, and the last one is 20% off. Its not that much but it can be helpful in some cases. This app is amazing!😇 more -
HIGHLY RECOMMEND THIS APP!!
Jun 13, 2021 WARNING: The SEXIEST CLOTHES an app could ever have to offer!! The addicting part about SHEIN app is that all of these sexy/lovely clothes for Women, Men, Kids, AND pets has to be the ridiculously affordable prices for the high quality material that these clothes are. I’m not going to lie, the first time I ordered something from SHEIN, I was seriously expecting to be disappointed. Mostly because the only other app I knew at the time which sells stuff for prices THIS low, was apps like Wish, etc. which have the low prices yet no quality to the fabric of the clothes they sell.. 🤕 BUT… 🤷🏼♀️ BOY WAS I HAPPY TO BE WRONG & COMPARING SHEIN TO ANY OTHER APP(S) AVAILABLE ! This app is honestly the best online clothes store that I’ve ever bought from and I’ll never go back to paying 60-70 dollars for a pair of Jean shorts or jeans, etc. for the name brand stuff. SHEIN has a GIGANTIC selection of ENDLESS cute shirts, shorts, tops, jackets, socks, shoes, panties, bras, lingerie, etc. and their inventory seriously resembles the name brands we spend WAY too much on and it resembles those name brands clothes almost EXACTLY!! I’ve already bought a few things from here. I love this app and it’s also a website, in case you’d rather sign up via website vs. downloading the app. 🤷🏼♀️😁 JUST GIVE IT A LIL TRY!! I PROMISE, you’ll be buying your clothes from SHEIN from now on , too! 💯🤗😉 more -
my honest review on SHEIN
Jun 23, 2021 i really enjoy the clothing brand all things i have ordered have came in amazing condition and the materials are amazing. my best experience with SHEIN is probably how fast they deliver i ordered many things from SHEIN and all of them have came early every time. this may be because of the area i live in but their delivery service is GREATTTT! honestly there is no point not getting clothes from here, they are cheap, good quality, and arrive quickly. another thing i live about the app is u can see how the clothes looks on real ppl who ordered it. in the reviews of the clothing on the app there are photos of what they look like on others who ordered them. this is a great way to see is something you are thinking about buying is really worth it. 99% of the reviews will tell you exactly what they like about the clothing and what they dislike about the clothing (or whatever else you may have ordered). i grew 4 inches in the past year so i had to get rid of all my clothes bc they don’t fit (last year i was XS now im size S), i bought 20 new items recently to restock my closet and i curly have another separate order on the way. SHEIN is a great way to quickly restock ur closet (or just add more to ur closet) for a cheap price. YEAH SO BASICALLY I RECOMMEND YOU GET SHEINNNNN -whitley 😌 more
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Great app- but a few suggestions!
Dec 29, 2020 I love SHEIN and overall the app is super easy to navigate I just think a few improvements could be made. For one, I think on the app you should be able to select the date under the “new in” section like you are able to on the traditional website format. This would allow me to look at the app every day and filter to see what new stuff was added, without having to search through all the other “new in” items I saw the day before, and 2 days prior, etc. I also think it would be best if the “check in” to earn your points popped up as soon as you opened up the app- like many game apps do for “daily tokens” and whatnot, because even though I’m on the app at least once a day I usually don’t remember to go to the check in page to earn my points. Finally, I think the main search feature should have an option to filter just “plus size” because currently you can search for an item description and filter it to a size of your choosing, for example 1XL, but a lot of the time I will buy a size smaller or bigger than my general size based on size descriptions, so I’d like to see all the plus size options available without also seeing the clothes that come in only straight sizes. Hope these suggestions are useful! more -
Jul 21, 2021 I downloaded this app agian to give it a second try because all I saw was to buy clothes. Thanks me for downloading it agian, love how affordable it is 🥰. Wish they advertised they sell things other than clothes. I mostly go to buy jewelry and pet clothes.As for writing the reviews I rather they separate them and not have it all together to earn the points. Some items I haven't tried yet but want to write a review for other items. The app won't let me do it like that, it has to be in one go. 😔 more -
overall a very good app, i do have some questions
Jun 9, 2021 I love shopping on this app! They have such cute clothes and a very wide variety of different styles. I like that they give you points when you write a review or do a few other things that can take off some money from orders that you make. However, sometimes when I order a package it doesn’t give me my updates. I usually copy the tracking number and put it into Safari and go onto US PS so that I can get updates on where my packages. So it will text me when there’s new updates. And I get way more texts about where my packages and What’s the next steps are for my package but I’m Shein all it says is that it’s shipped. So I don’t know if it just takes a while to update but I like to be able to know where my packages because my very impatient person. I also like how it comes pretty fast. It usually takes about 1 1/2 weeks which is not super fast but it’s faster than it used to be. In 2020 July I ordered some clothes and they took about 1 1/2 months maybe a little more to come so I’d like that now it’s a lot faster. I think they have a very good and very inclusive and I like that and you should definitely get it more -
Def recommend! 💛
Mar 9, 2020 Amazing app. Great quality clothes, dupes, you name it. Any insta model or bladder outfit u see can be found in SHEIN for cheap. It’s like ROMWE and ZAFUL but better. All of those sites combined but with free shipping and deals almost all the time. When it comes to sizes though it can be a little tricky. What I learned to do which always works for me is to look at pictures that other buyers posted for an item and compare my size to theirs to know what size to buy and It always comes correct. Do wish that they would fix up and be more accurate with their sizing but other then that it’s nice. If you check in fail on the app it’s gives you money. It seems like a long process till u get a good amount but it isn’t trust me. The most I get is 10 dollars to spend on my clothes like every month before I get too impatient to just spend it. I spent a certain amount of money on the app and now I’m the highest rank which allows me to have free shipping in every purchase. I didn’t even have to buy to much to spend too much. Just shopped normally for about a month or 2 and now i won’t ever have to pay the 3-4 dollars for shipping ever again! more -
Still Testing The Waters
Jul 12, 2018 I gave the review 4 stars for now because there still are a few things I want to check out before giving my final rating. I placed an order weeks ago .. Im a plus size woman so this sites usually don’t have items that fit or favor plus size body types so I purchased some things I felt like would fit. 2 dresses, a two piece short set and another item that slipped my mind. One of the dresses was too small and the top to the short set didn’t fit but overall, I was still pleased because you get what you pay for and because I lived the other items so much that I didn’t care about the couple of bucks I spent on the items that can’t fit.. the shorts on the short set fit so I decided to use it as my running errand outfit and pair it with a T-shirt lol. The other dress that couldn’t fit is still in my closet. I love it still and I’m losing weight so I’m keeping it. I plan to order again and this time I’m going to buy a few shirts for work and some kind pants. This way I can give a compete rating on how everything fits from them. Until then, they’re are exceeding expectations already. more -
Amazing store only a few issues
Jan 28, 2021 This store is actually really good! Some people might say it’s not trustworthy or bad quality but I disagree. Every single time I’ve ordered from Shein, my clothes have came on time, very well packaged, and I loved them. Honestly, there are only two problems I have. The first is with the 10-12 year old clothing. I’ve been shopping at this store for about 4 years since I was 11 and this problem came up around that time. I ordered some clothes for myself but when they came, the material was weird and they didn’t look quite like the picture. HOWEVER: Before you start thinking that this store is untrustworthy, it’s really only the 10-12 year old clothing that is like that. ALWAYS look at reviews! My second problem is with the packaging. They use way to much plastic. Every single clothing item is packaged in its own bag of plastic. It’s not just Shien though, it’s many companies. But it would be really nice if the plastic amount could be reduced! Thank you for taking the time to read my review! 🎤sawarasenai🥰kimi😸wa⛓shoujo👻na💅no?✨bökù🌸Wà🧚ÿARiçHiñ🤴BįCChī😾ńO😩oSû🚣♀️Dà🎉YO💦 more -
Amazing company, but could do better
Jan 11, 2021 Timing for overseas shipping has been almost wonderful. I have ordered a few shipments from SHEIN, only to have something missing a few times. It’s okay, it was only a few dollars for the things I bought but it is still my money. When buying things, make sure to check the size chart. They have improved by adding returns (finally) because now you can return them. I still encourage you to read the titles correctly because I’ve also made the mistake since some things are seen so similar on here. for my BIKINI girls, material is legit and comfy. All I ask is for you to please make sure the size fits because their bikinis come different even if you order the same style in different prints sometimes they come weird. I definitely recommend using this over paying tons of money for it somewhere else but just be careful. Also have heard rumors that they get your info, I’m already on here so who cares! Lol. Please just be aware of what you buy or put on the app. Overall is a great app and I will definitely order again. more -
I love SHEIN!
Jul 12, 2021 I absolutely love this shopping app! I’m not a skinny girl and it seems like every clothing thinks plus size women should dress in ugly patterns that can be compared to old, ugly wallpaper. SHEIN has very modern, colorful, and weird pieces that I absolutely love. My whole closet is basically from SHEIN honestly. Now, with most online clothing stores there is always going to be some hit or miss purchases, but once you get a feel for their sizing charts and the feel of different materials/styles used, it’s one of the best shopping experiences I’ve had. Knowing your measurements and reading other shoppers reviews has helped me tremendously. I’m impatient, so the amount of time it takes your haul to arrive seems forever, but it’s like re-shopping once it does arrive. That being said, I’ve never returned anything because the hassle isn’t worth it to me, but I’m usually happy with about 90% of my buys. I air dry everything and haven’t had a problem with quality as of yet, so if you’re curvy and stylish, I’d definitely recommend SHEIN. It was a fashion game changer for me!! Thank you SHEIN!! more -
Great but there is always room for improvemmet..
Nov 12, 2020 Hello there, i think shein has a great selection of items with a great price. But i would work on the teenager’s items. I have been trying to order for my daughter, i can’t find anything her size, they are too small and there aren’t many options. As well as the items for kids. I ordered shoes for my son a couple of times and i always sized up and they were still too small. So the sizing is not accurate. Not enough options for kids... With the ladies clothing, i ordered jeans a couple of times and the sewing is just wrong in all of them. It is tilted to one side from the top part and the crotch area is not done right too. It is not a mistake if the tailoring is wrong in most of the jeans.. so it would be great to fix that.. also it would be great to be able to pick pants based on the season and not have to go through all the pants to find what we are looking for.. also the quality and stitching in a lot of the items isn’t great... also I recommend u add a home button to every screen on Shein app. more -
Over all good
Jul 26, 2018 My problem with SHEIN is that their sizing is not true to size. The only way I can get a size that fits is to buy the “one size” and even at that I’m having to return one piece marked “on size”. It’s very frustrating because I really love their blouses. I have yet to get a blouse that fits me and I’m not a big person. I’m having to return half of my last order because the blouses are to small and I ordered an XXL. I keep going up in size, but they still don’t fit! Please don’t get me wrong, I love the products in the SHEIN collection and have bought quite a few items. One other thing for me is the returns are not easy as for the paperwork, but that’s just me. Thanks for listening. Everything you said is exactly the same for me. I keep going up on the blouse size and even the XXL does not fit. Also, the one size is the only thing I buy and I have one of those to return. Also, the return paper work is not easy for me either, so it not just you. I’m not a big person either. I do like the SHEIN products! Thanks, Lilymae more
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Jul 21, 2021 Really inexpensive for what it is but it's not as plus size friendly as I had hoped. The advertising is extremely focused on perfect bodies and if you're a size bigger than a 1X you'll have a much harder time finding what you really want. more -
It’s okay
Mar 3, 2021 Most of the clothes are good quality. Shipping, and tax is ridiculous though. They give you coupons and points to take away from your overall total, but if It takes away “too much” they add back the shipping, even though you had high enough priced items to get free shipping. Shipping times are really long, normally its a few weeks. The delivering and updates is weird, as sometimes the information for when it updates the packages, put it on the wrong date and is pretty confusing. I like that you can earn points, and that the reviews help quite a bit. Although, when you review something you never really see your review again, and can’t change or edit it , it doesn’t show up. It’s weird that they give you a shipping fee, then add on a shipping guarantee; you’d think the shipping fee would already guarantee that you’d get your package. They offer shipping express, but it’s like buying another item because it’s 13 dollars, to get it there only a few days earlier than the standard shipping. For example, in my shipping right now, standard says it’d get here 15-17, express days, 12-13. And I mean some people would think that’s a pretty good deal, for me though, compared to other apps where you pay for shipping like that, you’d get your packages in a few days. Overall, it’s not a bad app. It’s legit. more -
Jul 7, 2021 My favourite brand to shop. Prices, variety and quality of items are amazing. However when ordering lots of clothes, the processing time is too long, about three days you have to wait before its out for delivery. Delivery is also too long as you have to wait up to two weeks before you receive your items. Service needs to be faster. more -
SHEIN review
Jun 4, 2020 I have been shopping with SHEIN for a long time now and honestly I love most of the things I purchase from them. My advice is the make sure you look at the reviews and any added pictures before you buy a product, since some things run small and large. The reason for the 3 stars and not 5 is because of their customer service. They got rid of their custom service chat with an actual person on their app and now it is just an automated chat which has been proven to be very unhelpful. I have had to Facebook message them to get ahold of someone and even then, it takes over a day just to get a response. I also advise y’all to pay for the expedited shipping because your package will take multiple weeks and the shipping information will not be updated as fast if you use their free shipping method. I placed an order on April 3, 2020 and I placed another one a few weeks later and paid for expedited shipping. I received the expedited shipping order within a week and a half, but I have yet to receive my original order that was placed on April 30. Just pay for expedited shipping and look at the clothing reviews and y’all will receive some awesome clothes for really cheap! more -
I love this app, but...
Jun 19, 2020 Listen, I am a HUGE shein fan. Been shopping with them for about 4 years and I love their stuff. I was super excited when their home collection launched as I was redoing my bedroom and wanted some decor from them. I placed 3 separate orders, all within a couple days of each other back in May. The first two got to me in about 2 weeks, maybe even a little shorter than that. However I have yet to receive the third order, and I placed it on MAY 13TH. I get it, covid, cutbacks, all that jazz, but good lord, it has been almost 40 days since I placed that order and I’m convinced it’s never coming at this point. I don’t know how I can go from placing the first two orders and getting both of them within 7-14 days, mind you, I placed my first order on MAY 9TH. This is ridiculous. My order did not move for 3 weeks. Nobody touched it, it wasn’t moved or handled for THREE WEEKS. It is JUST NOW in transit. I’m annoyed and I’m frustrated. I get that covid is causing delays, but come on. I have placed plenty of other orders with other companies wayyyyy after this one and received ALL OF THEM already. I completely understand the initial set back, but this is getting really old. more -
Nice but...
Sep 2, 2020 I JIST want more aesthetic clothes. Maybe a way to make outfits without having to join a contest so I can use the clothes from my wishlist. I don’t like that the boards has a limit of ten I thing that’s dumb. It’s be nice if we had like clowncore clothes, more studded chokers in different colors, platforms. Dude if y’all could put demonias on here I’d be set. More punk clothes. More goth clothes. Less soft kid stuff. There’s plenty of soft girl stuff for the soft girls I’m certain they’ll find something. This app would be heavenly if you could put more punk clothes and accessories. Rainbow clothes, give us more pride things, more bucket hats, most people on here are teens who are only purchasing from fast fashion because we are poor and can’t afford anything else. Not to mention y’all accept PayPal without charging from a credit card which is gorgeous I like that a lot because I’m 13 and I can’t get a credit card connected to my PayPal because I can’t get one. Also I don’t like that the points expire. Like maybe I’m tryna save up for something just for my points to expire like that’s not chill smh. more -
Love It.... BUT
Jun 14, 2021 I really truly love Shein, & I get a lot of my clothes from here , but I strongly feel that there should be an “XXS” option considering a lot of the stuff that’s XS doesn’t really fit me how most XS clothes would. Normally I never even buy extra small, but here everything HAS to be that and it’s either a hit or miss bc it fits just right or doesn’t fit at all :/ .. I’m a very petite woman so I always have to dive deep into the pictured reviews and kinda come to a conclusion based off of other women that potentially have the same body shape as me, therefore I don’t end up wasting my time & money. So, that’s a little frustrating bc when I see something so cute that I really want, then I go to the reviews and think “yeah.. I can tell that’s not gonna fit” or, some items don’t even have an XS option so then I really won’t even bother. I just had to end up giving my sister a good 5 of my outfits (that I really loved) but took a chance, and couldn’t fit anyways. So that’s the only thing that I think should be adjusted, otherwise everything else is great! ♥️💋 more -
Pros and cons
Jul 11, 2021 Good day %90 of what I get I love and I will continue to shop with you guys I’ve recommended you to several of my friends the issue I have is the customer service and the actual app so I went to place an order one day and for whatever reason I was unable to get into the app it was really crazy because I had just order not too long before and everything went through ok with the order their were a few things that I had the send back you know I have a credit but I am unable to get into that account so I had to use a different email to send you guys service request and no one has yet to get back to me so I have a credit I do want to purchase more things somethings wrong with the app I’ve tried redoing my email password at least 15 to 20 times and it isn’t working my daughter even tried contacting you from her app to tell you I have no access to the original account so I’m not sure what you would do to rectify this problem but I would love for it to be taken care of so I can continue shopping more -
SHIEN is wonderful, but has a long way to go.
Jun 14, 2021 SHIEN has been amazing for me in the sense that now finally I can afford clothing! Before, I mostly had handmedowns and thrifted clothes or have to wait for birthdays or Christmas, now I can choose clothing that fits my style and doesn’t take all of my money! The issues: a lot of their designs are stolen from random places on the internet, plus sized women are very clearly not catered to the same way as the “women’s” section, SHIEN X is very clearly just for skinny people! Almost no plus sizes ever! Using barely plus sized models for their plus section while also giving them less options. Here’s an idea- get rid of the plus size section. Separating “plus size” from “women” firstly is offensive because it implies we aren’t women, and also why make different clothes for us all?? Just offer the same clothes in bigger sizes it’s very simple. In conclusion, I like SHIEN as it has helped me be able to afford clothing, is fast and the app is easy to use. However, it desperately needs some updating and ethics. more -
Great app but could improve
Apr 7, 2021 SHEIN is a great app for finding fun clothing at an affordable price! I love this app and often find myself looking through it and finding lots of cute clothing. That being said, there could be some improvements in the clothing. I am a small person so finding clothing that fits my small body type can be tricky. Most of the models in the pictures are around 5’7-5’8 and have large breasts in the pictures. Don’t get me wrong, the models are beautiful but not everyone is in size C bra types and average height. When I look for swimsuits I have to look to see in reviews if anyone more my size has posted a picture so I can see how it looks on a person who is my size. A lot of the clothing isn’t small enough so I have to pass on a lot of great outfits and swimsuits. I can also see how this could affect tall women too seeing as how there are only sizes for clothing that are either average or plus size. Other than that, I would definitely recommend this site for anyone looking to buy affordable clothing :) more
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Jul 6, 2021 This app is very reasonable with prices, I can literally spend hours looking at everything, the reason it only got 2 stars from me is because after 3 days of giving this app my credit card information, it still won't except it. I'm getting beyond irritated because I'm going on holiday on the 25th and I desperately want the things I should be able to buy......SORT IT OUT ! more -
It’s great but…
Jan 1, 2020 I had the app on my previous phone and then I downloaded it again on the one I’m using now. The first problem was that, I couldn’t log into my account on the new phone because of my password. And I even had the password saved in my notes to remember. So, they sent me a reset email. I had to do that a couple of times until they stopped sending it to my spam folder. So I was finally able to actually click the reset link. It worked (thank goodness 🙄.) However, when I finally signed in on the new phone, everything from my order history, wishlist items, shopping bag, and other account information were missing. It was like it started a brand new account, even though it was the same email account. I’ve always had this problem with SHEIN, having to create new accounts. And so now I have to use my old phone for managing the orders. I really wish I could use my current for phone for all of that instead having to go back and forth. In the end, it’s a great app, I love the clothing options but, I would really appreciate it if they could somehow make logging in on various devices more efficient or maybe even add an option where you can ‘Sign in using Google’ to eliminate the hassle of having to remember and/or resetting passwords every now and then. I would also like if they worked on better customer service answers. more -
Don’t shop here please
Feb 21, 2021 I used to love shein. Used to look on the app 24/7 and add stuff to my wishlist. A month ago or so i got a huge $300 worth haul of clothing. (I am VERY picky. I think long and hard and read all reviews before adding something to my cart and always change my mind). When I first received the package, I was so excited. I tried on everything and it was so cute. But almost everything reacted badly to the wash. One of my favorite white tshirts pilled IMMEDIATELY. I had to do like 3 loads of laundry when I first washed them because the material is so dang cheap. Got these jeans I was soo excited for..the popular momo jeans on the site..material is awful and they’re so tight. The only thing I sort of like and recommend are the underwear. I’ve had no issues with them. Although I won’t be buying from here anymore since it’s 1. Child labor use 2. Crappy material/quality which gets worse over time 3. Nothing like you’d expect it to be on the site ...and much more. Just don’t waste your time. Save your money and buy from places that are better for the environment and that will last. After winter is done I’m getting rid of all my shein clothes because I hate them. If you read this review through all the way, please take my advice and shop elsewhere. Thank you. more -
They hack into your phone!!!
May 21, 2020 When I downloaded this app a few months ago I was extremely excited because the clothes were very cheap and super cute! I’ve also ordered many things off of this app and everything has been fairly good quality and overall I’ve been very happy about the clothes, accessories, etc. Then I saw a video on social media where this girl was talking about how someone had logged into her email, instagram, etc. she checked her email and the login had come from Shein. I checked the comments of this video and many people said they were experiencing the same thing. I was very surprised so I went to go check my email and saw that someone had tried to login to my email/other socials so I deleted this app. If you look up Shein you will see multiple articles on this subject. If you have Shein, Romwe, or Zaful, delete them!! They are all run under the same company. I deleted all 3 apps and I haven’t gotten a single hack alert in weeks. My sister also got an alert about these clothing apps then deleted them after and she also hasn’t gotten the alerts sent to her account. If you need fairly cheap stuff look on apps like Depop and AliExpress, they have cute cheap stuff that doesn’t try to scam you. more -
Cute clothes but everything else is frustrating
Aug 5, 2020 I love the items there. However, the shipping is unreasonable. It costs a lot, first off. And if you don't pay like $15 for express shipping, you'll be waiting a while for your items(s). As far as the app itself, its easy to navigate but some features are useless. For example, I don't get the points feature. We earn points but can't even use them all at check out, we can only use a portion. That's stupid, it's like you want us to come out of our pocket every check out, despite us being loyal app members and earning our points to be able to use them to purchase our order solely with our points. Also, another thing that ticks me off is the whole trial report. It's impossible to get picked if you don't have a higher level, yet they don't even explain how to get a higher membership level. I've spent hundreds with Shein, and I'm not a higher level. Something tells me you'd have to pay to be a higher level, and if that's the case, that's ridiculous. So in conclusion, the items are great and worth the money. However shipping costs and the app features? Absurd and frustrating. more -
Customer Service
Aug 11, 2018 SHEIN overall has pretty good merchandise, good options, great prices. The down side is that it doesn’t specify that this is an international web based only store and as you can imagine customer service is pretty much inexistent... if you have a question, a concern or simply need help, it is all handled through chat (calling doesn’t really do much neither) which always has long wait times, and lately after waiting ur turn in line for a representative to be available the chat will kick you out their wait data base, in other words you have to wait all over again... I for instance experienced this chat issue 3 times last night and have yet to be connected with an associate.. Another down side is if you have items in your cart and are in the process of checking out you go back to the cart or exit out of the checkout process to review the items, your cart items will be completely removed, losing your entire merchandise. As you can imagine it will be very hard or imposible to find all your items unless you remember it all and have lots of time and patience to search through each category. PLEASE IMPROVE THE SYSTEM!!!! more -
It’s ok.
Nov 8, 2018 The app it self is fun to use and the clothing looks so appealing and looks like good quality on the models in the photos but when you place your order Bases on there size charts, and nothing fits when it shows up. Then your screwed. I placed a very large order and NOTHING fit and it was all poor quality. You get free return on your first return ONLY, so if shows up in poor quality or doesn’t match the listing descriptions then you as the buyer have to pay to have it returned.. also I ordered some sexy lingerie and it was super poor quality and the tops and bottoms were 2 different sizes... I didn’t even try them on, but come to find out lingerie is not returnable even if it does not match the listing . Wasn’t happy with my first purchase so I will not be ordering from this site again.. I have looked up the SAME exact clothes on other sites and most of it was way cheaper. It’s all coming from the same venders in China so shop around before you check out. Because if you order from somewhere else then at least it will be able to get free returns when it shows up not as described. more
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Disappointed
Oct 24, 2020 So I saw this on Facebook like all ads that are posted there. I was a bit skeptical since I had also purchased cheap items on wish and on My Ali if that’s how it’s spelled. I think shopping on SHEIN is fairly easy you find a lot of beautiful items for a very low price. Although as k scrolled down to find the items I was looking for and purchasing them well the days passed and passed and passed until on SHEIN it marked that my package had arrived and i don’t know about you guys but when you buy something online it’s like you live a roller coaster of emotions. Because it’s the time to reveal if you actually spent you money on something you’ll like. Now you run a risk purchasing on line because you know you might not get something that’s actually nice but instead it will reflect the money you paid. It’s been a couple of days after I received the notice that my package had been delivered and well nothing so I sent a notice through their app notifying that I hadn’t received the item. Well it’s been a few more days and I still have gotten no notice on the package or to where it could be. I spent roughly 60 dls on items I was planning on using. Well I’m a bit disappointed on the customer service. I hope I can come back here and updated on what happened with my items or if i will even get my money back. Well people careful on what you buy and sometimes I guess if you run with my bad luck you won’t receive your package. more -
HORRIBLE SERVICE!
Nov 18, 2018 This website is absolute TRASH. First let me begin by saying the measurements for the clothes are completely wrong, when you order something that should fit you it won’t. They will have you ship it back for free, but you won’t get your original shipping back in the refund. Secondly, the customer service is AWFUL. They do not give a crap about any inconveniences you experience due to their many screw ups. I ordered a robe and chemise set for my birthday, a 1X should have fit by the measurements. It didn’t. I sent it back and told them I wanted a refund. I ordered a size up because it was a just a tiny bit too small and the measurements said the 2XL was 2 inches bigger so the 2X should have fit perfect. Iwas wrong it was about .5 inches bigger. Measurements were definitely wrong. Barely a difference. They don’t care. Finally they receive my first return and instead of refunding my money they ship me a replacement? I chatted them and told them I requested a refund not a replacement and they said it was too late it had already been shipped I have to ship it back. So now I have to wait ANOTHER 2-3 weeks for my money because of their screw up. This website is a literal joke. Also, I left a honest review about the measurements of the robe and they hid it from the item. They only post reviews that benefit them. Total trash. DO NOT BUY FROM THIS PLACE!!! more -
it’s an ok app
Nov 22, 2020 Yes, Shein provides online shopping and has very stylish clothing that will meet anyone’s styling standards. Although, Shein clothing material isn’t the best in certain times. For example, I look at reviews sometimes and find out that that clothing is either too small, material is too thin, size wasn’t correct, clothing was shorter than shown, the list goes on! The clothing is sometimes isn’t all that bad tho and is very stylish. There is a reason behind this review though and let’s talk about it. Recently I participated in an event where you could earn either 20 million points or 20 thousand points. Not too sure. I had won by sending links to other people and had to verify my email. I completed all that was needed for me to receive the points. Today is Saturday which is when they are supposed to give the points. Currently 7:20 pm and I still haven’t received my points. If anyone else has won could anyone inform me if they have their points? Another thing is that I tried emailing shein with some questions because I’m pretty sure that they don’t think my email is verified. Edit: This app didn’t even give me the points it promised. It only gave 100 points to my friends and I (they won too). This app is pretty much a scam with cheap clothing. I definitely recommend to not get this app. more -
Order delayed
Nov 1, 2020 I have reached out to SHIEN about five times now on both apps. I reached out on Instagram and I reached out on the app. I ordered my clothing and my shoes on September 21. The order was in transit on October 6. They said the arrival date is going to be October 8. It is now November 1, And I still have not received my order. They have no customer service, I contacted them five times and they said that they will get back to you in 24 hours. It has been way more than 24 hours and I still have not got any money back, any tracking thing, nothing. So I am going to wait until next week and if I don’t have my package then, I’m going to take it to court.I understand that if the order was supposed to come October 6 through October 8, it would take 5 to 10 days. It was 5 to 10 days then 11 to 17 days. It has now been 25 days, well almost 25 days, that I still have not received my package. If I don’t have my package next week, I’m going to take this to court or you guys will give me my money back. I’ve tried not to take it on here because you guys have really cute clothing but you guys have to get some better costumer service. Not only the fact that you guys have no customer service number, is already bad enough. more -
Beware!!
May 29, 2020 This company is a COMPLETE scam. They sent me a shirt with a huge cut that went through the back and front of the shirt. I’m fuming honestly and I’m making sure I spread the word because I really wish somebody would have told me about it. They don’t offer a return label in the package so if you don’t have a printer that means you need to pay to print it somewhere. No customer service over the phone only through a chat which is super inconvenient in my opinion. The person or whoever I spoke to was absolutely rude. They didn’t care that the product was damaged and she insisted I return it which I have no problem with if they provided a label for it in the package or mailed to me as many other companies do. So at this point I have a shirt that is trash and they kept my money. They offer products for a lower price because they pay their employees very low wages. I really wish I would have done my research before. Do your research and google them! Don’t listen to people who promote them on social media because they get paid. A lot of people comment on their Instagram saying the spent 100s and never recieved their order and customer service DOES NOT care and they will not refund you or try to fix the problem. more -
SHEIN sent my packages to the wrong address and will not give me a full refund
Jan 8, 2021 I ordered some items at the beginning of December. I realized I had still not received my packages and looked up my order update. It turns out they sent my order to a very old address on the other side of the country. I had updated to my new address, and should not have had a problem. When I notified the company of their error, they offered me a resend of my order to the correct address or refund. I chose resend, they then notified me that my items were out of stock and I would have to select other items at a different price. I asked for a refund, they refunded me...less than what I originally paid. Now I’m still currently being sent around and around with customer service for the rest of my money. I’ve been dealing with this since the first of this month. This is the worst service I’ve ever received and I will not use SHEIN again. I don’t trust them to deliver and I certainly don’t trust them to keep some of my money. Can you imagine how much money SHEIN is fraudulently making by keeping $3-$4 off of every refund? Most People probably aren’t even looking to compare the original purchase price to the refund amount. more -
Why 1 Star you ask?
Apr 26, 2020 I gave Shein 1 star because it’s what I thought would be appropriate. I ordered some items, selected standard shipping which is 7-10 business days, which was fine. The problem was that it had been 10+ days and my order hadn’t even been picked yet, no updates on the app and the customer service representatives were no help. Every representative I talked to told me the same thing, and then some would say that my order shipped and others would say it wasn’t. Then every representative kept saying they’d put a priority ship notice on my order so it got out faster, yet my package still hasn’t been picked. Yet, an order I made after my first one got picked and shipped before the first one. How is it possible that an order made hours after the first one is picked and shipped within 2 days, yet the first order takes 10+ days to even pick? After waiting 10+ of my order to even be picked, getting no where with the customer service I finally cancelled my order and asked for a refund. It’s upsetting because I was really looking forward to wear the cute and fashionable clothes I ordered, but I didn't place my order and pay to wait over 3 weeks to get my package. more -
The most Horrible website and service
Aug 30, 2020 I’m very disgusted with the way SHEIN handles the inconvenience of your order being delivered. I ordered $200 dollars worth of accessories. They shipped my package late. When the package got to USPS, The package never got delivered to me. I go to the post office to pick it up and they can’t find my package. They tell me to contact SHEIN. I contact SHEIN by virtual chat. They ask me if I want a refund or reorder. I let them know I want my order because I never received it in the first place and they had already taken out the money from my card. They place the order again and tell me that some of my items are out of stock so I have to take the refund. I explain to them how is that my fault if I didn’t receive the first package. Shein and USPS were giving me the run around. I ask them to accommodate me for the inconvenience and sent my package express shipping so that I can receive it and they told me no. I can just get my refund, that my refund will take 7-14 business days. What baffled me was they were quick to take my money, I still haven’t received neither one of my packages. I would never recommend nor shop on this app ever again. Angry Customer more -
SHEIN is a prime example of the world’s problems
Jul 11, 2020 Besides the obvious stuff that I’m sure you’ve already seen, such as: child labor, extremely low wages that no human being can live off of, and selling prayer rugs, there is a bigger problem here. I am a Jewish-American and yes, I bought a few clothes from SHIEN once. The clothes were the word quality I have ever felt, and were stitched so horribly that they genuinely looked like they were made by a child, and I’m not exaggerating when I say that. I clearly returned the poorly made clothes. Secondly, they never gave me my money back when I tried to return the clothes, so my family and I had to get a lawyer involved. I am absolutely horrifyingly embarrassed Tp say that I ever gave this company money. How it feels to see a company sell a swastika necklace is indescribable. The thing that makes me the most upset isn’t that they told it, it’s that they didn’t know better. Some of my family, people that I will never get to know, were murdered by other people that didn’t know better, and weren’t taught better. So be better, teach yourself better, and don’t put money into the hands of people who don’t know why hate it wrong. more -
I do not recommend SHEIN
May 24, 2020 My experience with shein hasn’t been all that pleasant. A couple days ago, my friends phone kept getting hacked into ever since she downloaded the app. Once it was deleted everything was fine. She also had ordered an outfit. It took about 3 weeks to arrive and the quality and material was not it at all. As for my order. I had ordered an outfit as well. For about a week or so, my order continued to be processed and I didn’t understand why. So I messaged customer service and they refunded me one item. I repurchased the item because I really liked it. There was more complications with it as it was taking a very long time. I have not received any tracking updates on my order or any sort of information as to why it is taking so long. I once again try to reach out but I would have to wait 2 days which is ridiculous. No one had the answers to my questions. Every response was vague. At this point I feel like they scammed me. I really do not recommend this app at all. They have very nice clothing and accessories but do not be fooled by the image of the picture because once it actually comes it will be something completely different. more
What’s Groovy
The app is fairly easy to navigate. It shows you when stock on certain items are low. The customer service is just as great, they get back to you within a reason amount of time. On the app you are able to track your parcel all the way to your doorstep. I love buying clothes from them and even shoes. The app also notifies you if you've got any coupons that are available for you and when they are going to expire.
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What’s Subpar
Good but bad...the quality of the few items im keeping I really like. On the other hand the sizes are so extremely different item to item. It would be impossible for me to order from here without having to send somethings back which isn't too big a deal to me. What made me give 1 stars is the fact that somethings are not returnable and there wasn't a warning for it, they weren't clearance items either. With sizes so sporadic thats not ok. If it wasn't for that I would shop here again.
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Release Notes
7.7.0
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