Sears – Shop smarter, faster & save more
ShoppingSears Holdings Corp
Sears – Shop smarter, faster & save on appliances, tools, mattresses & more!
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Horribly inconsistent user experiences. Takes pages a terrible amount of time to open and close. Menu selections work on occasion, and fail to respond on others, sometimes locking up the application altogether - thus, requiring a full restart of the application. I know this is certainly not an issue with the operation of my smartphone, nor any of its system software or network functions. I do not have problems with other similar applications.
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Bad experience horrible site!
more lessI have never had such terrible experience on line like this before . It took me over 21/2 hours to do something that should have taken 5 minutes All that after leaving Kmart sites because it would let me have something delivered! It said free delivery over $30 and every time I hit the delivery button it would kick it to store p/u and tell me I could p/u at a store a hundred miles from my house! How convenient Drive 200 miles to bur a 18$ rug makes sense! I was going to by well over a hundred $more in shirts for my son but I didn't want to be up all night long! Seriously guys your stores are shutting down if you don't do some thing quick with your on line and your repair services you will go belly up! Last month I had to have a service man out here 4 or 5 times to fix the darn water dispenser on my frigI In the amount of hours needed to be here waiting for service men to come look at it I got cancelled once because a service man called in sick and cancelled once because they said they didn't think I had received the needed part even though I called a couple days before my appt to let them know it was here, I could have bought a brand new refrigerator!!! So darn frustrating! They didn't compensate me a penny , didn't even send me a coupon heck they didn't even apologize! In fact the man that helped me because I was frustrated was very rude and hung up on me NOT COOL YEAH IM PRETTY MUCH DONE
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Horrible app. Very difficult to browse for items. Browsing will only show 10 items at a time and takes forever to load when you click "view more". Then half the time after viewing an item and then going back to the browsing list,it sends uou back to the top and you have to scroll down all over again. Very frustrating shopping experience. No wonder they are going out of business!
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Hostile user interface! If you refine your search results, or select an item that's out-of-stock, the app freezes up. (Previous versions have done it, and the current version did tonite.) Out-of-stock items continue to show up for sale on the app, weeks or months since being available for sale. (It's clear that Sears isn't restocking, and that they're just trying to clear out existing stock. What major hardware retailer can survive offering for sale only one hammer! The end is near!)
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Getting the run around
more lessWent into Sears to pick up an order, that I had placed the blind. While I was there I saw a couple of socket sets that I wanted, so they had them online cheaper than the store has them and placed the order online. The order was in paced on hold because it was a Sunday past 3:00 pm. When I left my wife noticed the socket sets online even cheaper than they had showed earlier and I could actually get them from a store closer to me. I went online and canceled the socket sets that I had previously ordered, and called Sears on Monday to make sure they were canceled. They told me that the points would be returned to my account within 24 to 48 hours. That was 3 weeks ago and they still have not put my points back. I keep getting a run around and I was told that the store’s system has been down. I called the store and they told me that the system has been down for the past week. This is unacceptable and I want my points put back. With all the LIES and AGGRAVATION they should put extra points on my account. Sears has been a pretty decent company up until now . Very dissatisfied and disappointed
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Keep getting worse
more lessSo I guess now customer service is nonexistent! App has issues and online as well I can not access the shopping cart to place an order. Tried to call customer service and it tells you to chat and there is no where to chat. Sears why be a shop you way vendor if no one can place an order to use the point you will take away if they are not used. Sears was once a great place to shop with quality products. Now you can not even go to a store to shop. Online only and very little actual sears products. They are just a place to go online and order from other vendors.
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Idiotic
more lessWon’t let me sign in, won’t let me reset…. Last week it would let me in and shop, would not let me see my cart or order… of course when sale was over it worked fine for a couple of days!!!!
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Do NOT open a credit card
more lessFirst of all I set up an automatic debit that somehow stop working and then they call after applying all sorts of late fees. I was furious no one was able to get the fees out. So fine I closed the account lost a customer out of 29 dollars
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App needs to be updated
more lessI’ve tried repeatedly to communicate with customer service or ask questions via the app, but I receive an error indicating that my browser needs to be updated. Which is not true.
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No reviews available
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more less
Horribly inconsistent user experiences. Takes pages a terrible amount of time to open and close. Menu selections work on occasion, and fail to respond on others, sometimes locking up the application altogether - thus, requiring a full restart of the application. I know this is certainly not an issue with the operation of my smartphone, nor any of its system software or network functions. I do not have problems with other similar applications.
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more less
Hostile user interface! If you refine your search results, or select an item that's out-of-stock, the app freezes up. (Previous versions have done it, and the current version did tonite.) Out-of-stock items continue to show up for sale on the app, weeks or months since being available for sale. (It's clear that Sears isn't restocking, and that they're just trying to clear out existing stock. What major hardware retailer can survive offering for sale only one hammer! The end is near!)
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Sears App
more lessApp does is slow, sluggish- if you place something in the shopping cart an then want to continue shopping where you left off, the app will take you back to the beginning each time you add something to the shopping cart- meaning you would have to enter each time again and again what you are looking for-size, color, ect. - very frustrating and waist of time. Also, had 11 items in my cart- at the time to check out - had to change each item to the closest store for pick up- should have a drop down where you can choose all or multiple items for pick at the same time- instead you have to go through each one and wait - slow...thinking..slow..... then it changes to pick at store - NOW do the same thing for all items in your cart. App is extremely slow - browsing the in the app is good but everything else is not. Just to get it out there -it’s not my internet connection - this app has so much potential but people instead leave the app without buying anything because of how frustrating it is
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Terrible experience with the app! I've used this app for 2 or 3 years now & it is worse each time I login. I've been able to login without much trouble but navigating in the app is maddening. For the past week, navigating inside the app is a series of click and spins which take you no where and eventually time out. I would have given only 1 Star but at the last minute my item pulled up and I was able to place an order. Please, Sears, work on the app. Would love to utilize it more often.
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Online purchase issues with Sears App & out of stock items
more lessThings started out very well, but then my cart wouldn't load. I could still look up other items, but couldn't get my cart. So I restarted the App, but then all my "sale" items were gone from my cart. Then (after finding & loading 2 of my previous items, I got an "Invalid cart ID" error! Very frustrating to deal with the Sears App! Restarted the App and finally was able to get everything back into my cart, but...then I had issues with not being able to load "online" purchases. It seems some items were out of stock (even though they were still advertised) and I couldn't order (or back-order). Tried to choose pickup locations, but nothing was available anywhere around me. Talked with Chat, and they said the items I wanted were sold out completely. They offered me a similar item. Got so frustrated and almost gave up, but finally placed my order ; still have to go pick some items up.
AppGrooves is More Than App Reviews
Save big with verified coupons on similar Apps, with a free AppGrooves account.
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Bad experience horrible site!
more lessI have never had such terrible experience on line like this before . It took me over 21/2 hours to do something that should have taken 5 minutes All that after leaving Kmart sites because it would let me have something delivered! It said free delivery over $30 and every time I hit the delivery button it would kick it to store p/u and tell me I could p/u at a store a hundred miles from my house! How convenient Drive 200 miles to bur a 18$ rug makes sense! I was going to by well over a hundred $more in shirts for my son but I didn't want to be up all night long! Seriously guys your stores are shutting down if you don't do some thing quick with your on line and your repair services you will go belly up! Last month I had to have a service man out here 4 or 5 times to fix the darn water dispenser on my frigI In the amount of hours needed to be here waiting for service men to come look at it I got cancelled once because a service man called in sick and cancelled once because they said they didn't think I had received the needed part even though I called a couple days before my appt to let them know it was here, I could have bought a brand new refrigerator!!! So darn frustrating! They didn't compensate me a penny , didn't even send me a coupon heck they didn't even apologize! In fact the man that helped me because I was frustrated was very rude and hung up on me NOT COOL YEAH IM PRETTY MUCH DONE
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more less
Horrible app. Very difficult to browse for items. Browsing will only show 10 items at a time and takes forever to load when you click "view more". Then half the time after viewing an item and then going back to the browsing list,it sends uou back to the top and you have to scroll down all over again. Very frustrating shopping experience. No wonder they are going out of business!
-
Getting the run around
more lessWent into Sears to pick up an order, that I had placed the blind. While I was there I saw a couple of socket sets that I wanted, so they had them online cheaper than the store has them and placed the order online. The order was in paced on hold because it was a Sunday past 3:00 pm. When I left my wife noticed the socket sets online even cheaper than they had showed earlier and I could actually get them from a store closer to me. I went online and canceled the socket sets that I had previously ordered, and called Sears on Monday to make sure they were canceled. They told me that the points would be returned to my account within 24 to 48 hours. That was 3 weeks ago and they still have not put my points back. I keep getting a run around and I was told that the store’s system has been down. I called the store and they told me that the system has been down for the past week. This is unacceptable and I want my points put back. With all the LIES and AGGRAVATION they should put extra points on my account. Sears has been a pretty decent company up until now . Very dissatisfied and disappointed
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Very slow. Any time I try to access my account, I have to go into it no less than twice before it loads properly. I have to sign in twice for no apparent reason. Too many hoops to jump through just to use. Layout is complete garbage with too many "ads, or deals" that I could care less about having it pop up as I'm trying to scroll. It's too much to ask to have the credit account button easily found at the top of the credit page. Desktop may work fine, but for mobile it is garbage.
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2nd attempt trying to purchase an appliance from Sears
more lessNext time I’ll just go with Home Depot or Lowe’s. Im upset because sears in misleading customers by allowing you to make a purchase of an item set up a delivery date and without any notice inconvience the customer by repeated dates changes without ever contacting the customer. People take off work etc to be available for a scheduled delivery that never happens. Then they offer you some weak excuse about the factory. The first item a refrigerator after 7 months of delays I never did receive it and was refunded my money. The second item a double wall oven I’ve had 5 schedule changes and they haven’t once contacted me by phone or by email. They just change the date without ever knowing if the customer is available, if your out of town, if you can take off work that day. These continuous unannounced delays make me think they don’t value me as a customer and I don’t think I will try and purchase anymore appliances from them. Stop advertising the item if you can’t deliver!
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Sears – Shop smarter, faster & save more
Release Notes
75.0
We squashed some bugs in this update. Thanks, as always, for your feedback!
We squashed some bugs in this update. Thanks, as always, for your feedback!
We squashed some bugs in this update. Thanks, as always, for your feedback!
We squashed some bugs in this update. Thanks, as always, for your feedback!
We squashed some bugs in this update. Thanks, as always, for your feedback!
We squashed some bugs in this update. Thanks, as always, for your feedback!
We squashed some bugs in this update. Thanks, as always, for your feedback!
We squashed some bugs in this update. Thanks, as always, for your feedback!
We squashed some bugs in this update. Thanks, as always, for your feedback!
We squashed some bugs in this update. Thanks, as always, for your feedback!
We squashed some bugs in this update. Thanks, as always, for your feedback!
We have squashed some bugs in this release.
We have squashed some bugs in this release.
We have squashed some bugs in this release.
We have squashed some bugs in this release.
User can give cookie consents.
We have squashed some bugs in this release.
Added feature showing extra delivery options for marketplace items
We have squashed some bugs in this release.
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-Upgraded compare products feature that allows users to compare similar products on various specs.
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
Added Frequently Bought Together carousel for user to easily purchase related items from product detail page.
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We’ve made it easier to view and select your protection agreement when shopping big-ticket items.
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We’ve made it easier to view and select your protection agreement when shopping big-ticket items.
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We just keep making CASHBACK in points even better! Now you can see how many points you can use or earn right on the product cards.
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We’ve made it easier to view and select your protection agreement when shopping big-ticket items.
-We squashed some bugs in this update. Thanks, as always, for your feedback!
We squashed some bugs in this update. Thanks, as always, for your feedback!
We squashed some bugs in this update. Thanks, as always, for your feedback!
We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback.
New versions includes
1. New experience for Special offers on different products
2. Bug Fix : Removed Unnecessary alert showing debug information
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
-We squashed some bugs in this update. Thanks, as always, for your feedback!
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Sears – Shop smarter, faster & save more
